8x8 for Microsoft Teams: Unified Voice and Contact Center Solutions

8x8 offers a comprehensive and integrated portfolio designed to enhance Microsoft Teams with advanced voice and contact center capabilities. This solution provides a unified platform, enabling businesses to simplify telephony, boost productivity, and improve customer experience (CX) without the need to switch applications.

The 8x8 for Microsoft Teams portfolio is built for enterprises seeking to extend the value of their Microsoft Teams investment. It combines Microsoft-certified solutions for both contact center and Teams Phone, delivered by a single provider with global PSTN connectivity. This approach aims to reduce complexity and deliver measurable value across all user roles.

Key Offerings and Benefits:

Unified Platform: Seamlessly integrate contact center agents and Teams users for improved collaboration and issue resolution.
Simplified IT Management: Centralized administration, provisioning, and unified billing reduce operational overhead.
Global Reach: Offers global PSTN replacement in over 55 countries with high-quality voice services.
Flexibility: Supports various deployment scenarios, from phased migrations to hybrid environments, with flexible licensing options.
Reliability: Backed by an enterprise-grade 99.999% uptime SLA, ensuring continuous availability.
Key Solutions Include: 8x8 Voice for Microsoft Teams, 8x8 Contact Center for Microsoft Teams, 8x8 Phone App for Microsoft Teams, and 8x8 Operator Connect for Microsoft Teams.

8x8's solutions are designed to be native within the Teams interface, ensuring a familiar user experience while providing powerful communication tools. For more information, visit 8x8.com/teams.

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Key Offerings and Benefits:

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