User Guide for Pioneer models including: GoPioneer Connect Android Mobile, Connect Android Mobile, Android Mobile, Mobile
Feb 8, 2023 — GoPioneer Connect Android Mobile Quick Reference Guide. Active Call Screen. Active Video Call. Settings – click 3 dots on Keypad tab. Account Setup.
GoPioneer Connect Android Mobile Quick Reference Guide Active Call Screen Active Video Call Settings –click 3 dots on Keypad tab Account Setup Enter your username and password provided by your administrator. Click the USER PORTAL link to reset your
GoPioneer Connect Android Mobile Quick Reference Guide Active Call Screen Andrea Smith Secure Calling Active Video Call Andrea Smith Video Call Mobile to Mobile Settings click 3 dots on Keypad tab Account Setup Enter your username and password provided by your administrator. Click the USER PORTAL link to reset your password if needed. Preferences Select your Ringtones for incoming calls and messages, Sounds settings to enable advanced sound settings, Network to control preferences on Wifi, Controls for other call settings, Call Forwarding options, Do Not Disturb rules, change your contact sort order, set your language, enable troubleshooting log and enable video to start automatically. Incoming Call Options If you open the app during an incoming call you can choose to Answer or Reject the incoming call. If you enable Call Forward via Settings / Preferences, you will also see the Forward option. App color and name may vary for instructional purposes. Move an Active Call to Your Mobile Client While on an active call, on a desk phone or PC/Mac soft client, it may be desirable to move the call to your mobile phone. Our Call Grabber feature lets you seamlessly move an active call to your mobile or between clients/devices. Simply dial *25 from your client or create a quick dial with *25 to use the feature. Navigate to the Star tab on the client's home screen during an active call. Selecting Call Grabber will move the active call on to your mobile client the far end will not be placed on hold or hear any clicks or noises a seamless transition. The same procedure can be used on a PC/Mac client to move the call back. History History tracks your incoming, outgoing and missed calls. Click three dots to clear call history, go into edit mode to remove entries or go to settings. Click the "I" for more info and click their name to call them back and add them as a contact. Quick Dial Easy access to frequently monitored contacts History Access incoming, outgoing & missed calls Keypad Make audio, video calls, call voicemail Contacts Access mobile & company contacts. Click to chat, call or email Messages Access chat history & start new chat messages Help Online Help Creating Quick Dial Entries Quick Dial (star tab) entries is a quick way to check the availability (presence) of co-workers and quickly connect. To add a Quick Dial: 1. Any user can be added to your Quick Dial by selecting Quick Dial and click the 3 dots to edit entries and the "+" sign to add a new entry. If you have no entries, click the "+" sign to add one. 2. Enter their name in the title field, telephone number and enable Busy Lamp Field. Click SAVE. Click to create from contacts OR Call Control Easily manage an active call including business features such as hold, blind or attended transfer, conference and enable video (if applicable). End call and Keypad to enter menu choices & passwords. Blind Transfer a Call 1. Select Transfer while on an active call to blind transfer. 2. Choose a Favorite, Directory Entry or Use the Dialpad to dial another number. 3. The call will transfer immediately to the contact Click to add photo Simply click the Quick Dial entry to dial the contact or long press to see options for video call, messaging, etc. Attended Transfer a Call 1. Select Att. Transfer while on an active call to announce caller before transfer. 2. Choose a Favorite, Directory Entry or Use the Dialpad to dial another number. 3. Once your party answers, press Join to connect the transfer. Contacts Access your mobile phone Address Book, your Office365 contacts and your Enterprise Address Book from your client by clicking Address Book. You can click to call, click to IM and click to email your contacts. You can also add new contacts by clicking the "+" sign. If you select an entry, you can configure a differentiated ringtone when they call you. Messages You can send an optional instant message (chat) with a contact also using this service. You can send a message to any contact entry or long press on a quick dial entry and choose "Message". If you click the "..." at the top of the chat exchange you can click to call and open their contact settings for that contact or Delete conversation. Andrea Smith Enabling Do Not Disturb Click the Smart Office Connect link at the top of the Quick Dial, History or Dialpad then select Do Not Disturb. Calls will not ring your device and the DND banner will appear Notifications New Voicemail Voicemail Waiting Indication is displayed on the Dialpad with a small circle and white number next to the microphone button. Click to contact Select the contact if there are multiple numbers to dial Missed Calls Missed Call Indication is displayed at the bottom of the screen on the History icon as a red dot with white number. New Messages New Message Notifications are displayed at the bottom of the screen on the Messages icon as a red dot with white number.Microsoft PowerPoint for Microsoft 365