Ubee UBC1329AA00 Advanced WiFi 6 Voice Gateway

Quick Installation Guide - Subscriber

Safety Notices

Grounding the Device: Install the cable modem to include grounding the coaxial cable to the earth as close as practical to the building entrance per ANSI/NFPA 70 and the National Electrical Code (NEC), particularly Section 820.93. The device is designed for IT power systems with phase-to-phase voltage at 120V.

This unit requires a 100-240V, 50/60Hz power adapter. Ensure the power adapter is keyed for proper polarization and fully inserted into the power connector port for a snug connection. Do NOT use any other power adapter.

Disconnecting the Device: If the cable modem becomes damaged or shows abnormalities, disconnect the power plug from the AC wall outlet immediately.

Temperature and Altitude: Install the device in a location not to exceed 104°F (40°C). The regular operating altitude is 2000 m, and the maximum operating altitude is 4500 m.

Preparing for Installation

Locate the RF (coaxial) cable connector on the wall.
Verify the power outlet is working and correctly wired. Place your cable modem within a proper distance from the outlet.

Installing the Modem

Connect the coaxial cable (not supplied) to the CABLE connector on the rear panel of the modem and connect the other end to the cable wall outlet. Avoid bending or over-tightening cables to prevent connector strain or damage. If connecting a modem and television to the same wall outlet, use a cable line splitter (not included).
Connect an Ethernet cable (supplied) to one of the Ethernet ports on the modem's back panel. Connect the other end to a PC's Ethernet port. Use a Category 5e or Category 6 Ethernet cable with RJ-45 connectors for Gigabit Ethernet speeds.
Connect an RJ-11 phone cable (not supplied) to the TEL1 port on the modem (if voice service is provisioned). Connect the other end to the telephone's phone port. If voice service is not provisioned, telephone service will not be available.
Connect the power adapter (supplied) to the PWR port on the modem. Connect the other end to a power outlet.

Device Connections:

1. Cable/RF: Connect to the coaxial cable wall outlet.
2. Ethernet: Connect to a PC or Ethernet-enabled device (e.g., wireless switch or router). A PC is recommended for initial setup.
3. TEL1/TEL2: Connect analog telephones.
4. Power: Connect the supplied power adapter to a power outlet.

The device must be installed vertically for optimum wireless performance.

Device Wall Mount Instructions

The UBC1329AA00 can be mounted on a wall using the two mounting brackets on its side. Two round or pan head screws are recommended. Ensure screws protrude from the wall to allow the device to fit between the screw heads and the wall.

If installing screws in drywall, use hollow wall anchors to prevent the unit from pulling away from the wall due to cable strain.

To mount the device on a wall:

Install 2 screws horizontally on the wall, 140 mm (5.5 inches) apart.
Mount the device on the wall.

NOTE to CATV SYSTEM INSTALLER: Refer to National Electric Code (NEC) Section 820-93 for guidelines on proper grounding. The coaxial cable shield should be connected to the building's grounding system as close to the point of cable entry as practical.

Understanding Device Connections and Buttons

The rear and front panels of the UBC1329AA00 feature the following connections and buttons:

RESET: Use a small object like a paper clip end to press the RESET opening. Hold for less than 5 seconds to power cycle. Hold for more than 20 seconds to reset to factory defaults. WARNING: Resetting factory defaults erases all custom settings and restores the device to its original state.
ETHERNET 1-4: Connect to Ethernet-enabled devices (computers, gaming consoles, wireless access points, LAN switches, routers) using RJ45 Ethernet cables. Each port has two LEDs indicating status.
CABLE: Connect to the coaxial cable from your Internet service provider.
TEL1-TEL2: Connect analog telephones to the device.
PWR: Connect the power adapter and plug into a wall outlet.
BATT: Connect an optional external battery.
WPS: Located on the front panel, used for Wi-Fi Protected Setup. Pressing the WPS button or triggering via Web UI flashes the LED for 4 minutes for PIN entry from a wireless client. The LED stays on for 5 minutes after successful connection, then turns off.

Basic Modem Information

Feature	Details
Example of Cable RF MAC Address	00:71:CC:8E:54:C7
Firmware Version	12.10.9303.15-r193.191.05
Compatibility	DOCSIS 3.1/3.0/2.0/1.0 certified, Ethernet 10/100/1000 Mbps, Wireless 802.11a/b/g/n/ac/ax, MOCA 2.0
Local Web User Interface Access	http://192.168.100.1 or http://192.168.0.1
Modem Web Page Login (web user interface)	Login: admin Password: Randomly generated string (12 characters), found on the device label.
Encryption	WPA2-PSK with AES encryption
Wireless Default SSID	"WIFI" plus the last 6 characters of the Cable Modem MAC address (uppercase). "-5G" is appended for the 5GHz band.
SSID Examples	2.4GHz radio: WIFI8E54C7 5GHz radio: WIFI8E54C7-5G
WPA2-PSK Wireless Key Example	Randomly generated string (16 characters), found on the device label.
WPA2-PSK Wireless Key Example	HP3WZ7IHXCT6D9QS

LED Behavior

LED	COLOR	DESCRIPTION
POWER	GREEN	ON: Internal power-on successful. FLASHES: Power-on failed. (Note: LED blinks briefly on power-up.) OFF: No power.
DS/US (downstream/upstream)	GREEN	FLASHES: DS and US scans in progress, or firmware upgrade in progress. ON: Locked to DS/US channels, registered OK, data passing. OFF: Not applicable.
ONLINE	GREEN	FLASHES: Obtaining IP address and configuration file. ON: Configuration complete, network connected. OFF: Network connection failed.
2.4G	GREEN	FLASHES: 2.4GHz WiFi traffic passing. ON: 2.4GHz WiFi enabled. OFF: 2.4GHz WiFi disabled.
5G	GREEN	FLASHES: 5GHz WiFi traffic passing. ON: 5GHz WiFi enabled. OFF: 5GHz WiFi disabled. * Both 2.4GHz and 5GHz radios are enabled by default.
TEL1/TEL2	GREEN	ON: Telephony enabled, phone on-hook. OFF: Telephony not provisioned. FLASHES: Call in progress or eMTA registering.
MoCA	GREEN	ON: Device connected to a MoCA network. OFF: Device not connected to a MoCA network.
WPS	WHITE	Flashes for 4 minutes when WPS button is pressed or triggered via Web UI, awaiting PIN entry from wireless client. Remains ON for 5 minutes after successful client attachment, then turns OFF.
ETHERNET 1-4 (rear panel)	GREEN / ORANGE	ON GREEN: Ethernet device connected at 1000 Mbps. ON ORANGE: Ethernet device connected at 10/100 Mbps. FLASHES (GREEN or ORANGE): Data passing between the UBC1329AA00 and the connected Ethernet device.

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, per Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. However, interference is not guaranteed to not occur in a specific installation. If interference to radio or television reception occurs (determinable by turning the equipment off and on), the user is encouraged to correct it by:

Reorienting or relocating the receiving antenna.
Increasing the separation between the equipment and receiver.
Connecting the equipment to an outlet on a different circuit than the receiver.
Consulting the dealer or an experienced radio/TV technician.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate with a minimum distance of 35 cm between the radiator and your body.

5GHz Wireless Statement: For operation within the 5.15~5.25GHz and 5.47~5.725GHz frequency ranges, this device is restricted to indoor environments. This device meets other requirements in Part 15E, Section 15.407 of the FCC Rules.