Hitron CODA56 Cable Modem Quick Install Guide

Step 1: Set up the Cable Modem

For Comcast XFINITY Users Only:

Download the Xfinity app on your mobile phone to set up and activate your Internet in minutes. You can scan the QR code provided or visit xfinity.com/activate.

Proceed to Step 3 once your modem is activated. If you encounter issues, contact Comcast Xfinity at 1 (800) XFINITY (1 (800) 934-6489).

OR

For Non-Xfinity Users or Xfinity Users without a Smartphone:

1. Have your Cable Internet Account number and login information (email address or username, password) ready for Step 3.
2. If replacing an existing cable modem, unplug the old modem and remove it. Place the new cable modem in the same location. Otherwise, place the new modem near a coax and power outlet.
3. Connect a coaxial cable from the Cable Modem to a Coax Outlet on the wall. Ensure the cable is tightly connected.
4. Connect the Power Adapter to the Modem and then to a Power Outlet.
5. Wait for the four LEDs to become solid Green or Blue. This may take up to 10 minutes. If the LEDs do not stabilize, check that the coax cables are tightly connected. If issues persist, contact your Internet Service Provider as your service may not be activated.

LED Status:

• Power: Green when powered on.
• Upstream: Solid Green or Blue when connected to an upstream channel.
• Downstream: Solid Green or Blue when connected to a downstream channel.
• Online: Green when connected to your Internet Service Provider.

Step 2: Configure your Modem

Activate your new cable modem by following your ISP's activation URL. You will need the CM MAC address from the label during activation.

For other supported ISPs, please visit us.hitrontech.com/coda56.

Device Information:

• Input: 12Vdc, 2A
• Complies with CAN ICES-003 (B) / NMB-003 (B).
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• Model Name: CODA56
• P/N: 0123456789AB
• S/N: AB1234567890
• CM MAC: AB9876543210
• I.T.E. E219020
• MADE IN XXXXX

Step 3: Connect to Your Home Network

Connect the Orange Ethernet Cable into the Orange Ethernet Port on the back of the Cable Modem. Connect the other end to the WAN Ethernet Port on your router. If you do not have a router, connect the Ethernet cable to the Ethernet port on your computer.

Diagram Description: Shows the back of the Hitron CODA56 modem with connections for Coax (green cable), Ethernet (orange cable), and Power (blue cable). The coaxial cable connects to a wall outlet, the Ethernet cable connects to a router or computer, and the power adapter connects to a power outlet.

Step 4: Test Connection

1. Ensure your computer, tablet, or cell phone is turned on and connected to your router or cable modem via WiFi or Ethernet cable.
2. Note: Power cycle your router before testing the connection.
3. Open a web browser. Your Internet Service Provider may automatically redirect you to a special website for activation. If not, navigate to www.google.com to verify your new cable modem is set up successfully.

Step 5: Register Your Product

Register your product at us.hitrontech.com/product-registration/.

Tech Support

Thank you for purchasing this Hitron Cable Modem. For setup assistance, visit us.hitrontech.com/coda56 for help, Frequently Asked Questions (FAQs), and user manuals. The Tech Support link also provides a list of compatible Cable Internet Providers.

WARNING

Risk of electrical shock. Do not expose the device to water or moisture. This device is designed for home and office environments and should not be used outdoors. Operate the device within an ambient temperature range of 0°C to 40°C (32°F to 104°F). To prevent overheating, do not place objects on top of the device and ensure adequate airflow. Hitron Technologies Americas assumes no liability for damage caused by improper use.

CAUTION

The cable distribution system should be grounded in accordance with ANS/NFPA 70, the National Electrical Code (NEC), specifically Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.

© Hitron Technologies Americas. Hitron and the Hitron logo are registered trademarks of Hitron Technologies. Other trademarks are used for reference purposes only.