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AVerMedia ELITE GO GC313Pro User's Guide

Premium GO Series

Introduction

This document is your User's Guide for the ELITE GO (GC313Pro). It provides the information needed to quickly and smoothly use the AVerMedia product. The guide covers key features, system requirements, technical specifications, setup, installation, and concludes with links to technical support and AVerMedia's background. AVerMedia thanks users for trying the device and welcomes feedback.

ELITE GO (GC313Pro)

The Premium Go Series offers versatile products, with the ELITE GO GC313Pro featuring 100W Quick Charge and 1080p60 video capture, enabling simultaneous device charging and video capture. It enhances mobility and compatibility for handheld devices. The GC313Pro combines a connectivity hub and AC charger, featuring two USB-C ports, one USB Type-A 3.0 port, and an HDMI port for charging and big-screen display. It supports fast charging and seamless video capture, functioning as a hub for data transfer and display even when not connected to power. It balances capture functionality and charging convenience, ideal for gamers prioritizing versatility and mobility. It offers superior video capture capabilities compared to the CORE GO.

Key Features

PD3.0 Quick Charge

Fast and Efficient: Devices power up rapidly with PD3.0 Quick Charge, saving time.
Versatile Compatibility: Supports a wide range of devices.
Advanced Technology: PD3.0 standard ensures a safe and stable charging experience.

1080p60 Video Capture

High-Quality Recording: Captures video in Full HD at 60 frames per second for smooth playback.
Professional-Grade: Ideal for content creators, streamers, and gamers.
Easy Integration: Seamlessly integrates with existing setups for hassle-free recording and streaming.

Triple-Device Charging

Multi-Device Support: Charges up to three devices simultaneously for convenience and efficiency.
Compact and Powerful: Eliminates the need for multiple chargers, saving space.
Universal Compatibility: Works with various devices, from smartphones to laptops.

100W GaN Charger

High Power Output: Provides up to 100W for fast charging of high-demand devices.
GaN Technology: Uses Gallium Nitride for improved efficiency and reduced heat generation.
Compact Design: Small and portable despite high power output.

Overload Protection

Enhanced Safety: Protects devices from electrical overloads.
Smart Monitoring: Detects and prevents overcurrent and overvoltage conditions.
Peace of Mind: Safeguards electronics against potential damage.

Fast Charging

Quick Power-Up: Delivers rapid charging speeds.
Optimized Efficiency: Intelligent charging technology ensures faster charging.
Universal Support: Compatible with a wide array of devices.

HDMI 4K60 Display

Ultra-High Definition: Supports 4K resolution at 60Hz.
Seamless Connectivity: Connects to external displays for an enhanced viewing experience.
Versatile Usage: Ideal for presentations, gaming, and entertainment.

Charging, Displaying, Connecting

All-in-One Solution: Combines charging, video output, and connectivity.
Streamlined Functionality: Reduces the number of cables and adapters.
Enhanced Productivity: Perfect for multitasking.

System Requirements

(For dedicated streaming PC/NB)

Operating System: Windows 10 or later (Support UVC Protocol)

Desktop

Intel i5-3330 or comparable (i7 recommended)
AMD A10-7890K (Quad-core) or above
NVIDIA GTX 650 / AMD RadeonTM R7 250X or above are recommended
4GB RAM

Laptop

Intel CoreTM i7-4810MQ
NVIDIA GeForce GTX 870M
4 GB RAM (8 GB recommended)

Operating System: macOS 13 / 14 or later

iMac (Retina 4K, 21.5", 2019)
MacBook Pro/MacBook Air (2018)

iPadOS 17 or later (Type-C port)

Specifications

Feature	Details
Usage Type	Wall
AC Pin	US (foldable pins)
Input	AC 100-240V~50/60Hz
Output	USB-C1/C2: 5.0V = 3.0A, 9.0V = 3.0A, 12.0V = 3.0A, 15.0V = 3.0A, 20.0V = 3.0A, 20.0V = 5A (Max 100W)
	USB-A: 5.0V = 1.0A (Max 5W)
	USB-C1+USB-C2: Max 90W
	USB-C1+USB-A: Max 105W
	USB-C2+USB-A: Max 105W
	USB-C1+USB-C2+USB-A: Max 95W
Fast Charging Protocol	PD3.0
Overload Protection	Overvoltage protection (OVP), Over Current Protection (OCP), Over Power Protection (OPP), Over Temperature Protection (OTP), Short Circuit Protection (SCP)
Interfaces	1 x HDMI 1.4 2 x USB-C 3.2 Gen 1* 1 x USB-A 2.0 *C1 DisplayPort 1.4 supports up to 4Kp60 pass-through.
Video & Audio	Max. Pass-Through Resolution: 4K60 Max. Capture Resolution: 1080p60 Video Format: YUY2, MJPEG Audio Output: Stereo
Dimensions (W x D x H)	66 x 36.6 x 62 mm (2.60 x 1.44 x 2.44 in.)
Weight	250 g +/-10 g (8.82 oz.)
What's in the Box	ELITE GO (GC313Pro) USB Type-C to Type-C Braided Cable (2 m/ 6.56 ft.) Changeable AC Plug Quick Start Guide

Note: Perfect for charging laptops requiring less than 90 watts. Enjoy multi-device charging with a total power capacity of up to 100 watts.

Product Overview

The ELITE GO GC313Pro features several ports for connectivity and charging:

USB-C1: Connects Video Source. Supports up to 100W Max charging.
USB-A: Connects Peripherals.
HDMI Out: Connects to a Big Screen Display.
USB-C2: Connects PC/NB for Capturing/Streaming. Supports up to 100W Max charging.
Foldable Pins: Located on the bottom for portability.

Note: USB-A and HDMI Out functionality require a device connected to the USB-C1 port. USB-C2 is for capturing/streaming. All USB ports (USB-A, USB-C1, USB-C2) support charging.

Connection

The GC313Pro facilitates connections between various devices. A video source connects to USB-C1. Peripherals connect to the USB-A port. A TV or monitor connects via the HDMI port. A PC or notebook for capturing/streaming connects to USB-C2.

Power Allocation

Port	1 Port	2 Ports		3 Ports
		C1/C2	A	C1/C2	A
USB-C 1	100W	45W	--	45W	--
USB-C 2	--	90W	5W	90W	5W
USB-A	--	--	5W	--	5W

The device supports various charging scenarios:

Single-port charging: Illustrates up to 100W via USB-C1 and 5W via USB-A.
Two-port charging: Shows combinations like 45W/100W on USB-C1/C2 with 5W on USB-A, or other distributions.
Three-port charging: Depicts combinations like 45W/45W on USB-C1/C2 with 5W on USB-A.

Assist Central Pro

AVerMedia Assist Central Pro is a tool to obtain device information and adjust settings.

Installation & Device Information

Visit the device's webpage to download and install Assist Central Pro following step-by-step instructions. The interface displays device information, including HDCP settings.

HDCP

Select the proper video and audio source and follow the recommended setting for your source type. HDCP detection is a security process to ensure transmitted content is protected from unauthorized copying.

Settings

The Settings menu provides access to essential functions like software and hardware updates, and troubleshooting.

Help and Advice

This section offers a feedback function to record system logs. To use it, enable "Recording Bug Report," reproduce the problem, click "Feedback," fill out the form, and submit the bug report.

Contact Us

Please contact AVerMedia here for any questions or suggestions.

About AVerMedia

AVerMedia Technologies specializes in digital video and audio technology, offering cutting-edge peripherals, capturing and streaming solutions, Edge AI, and video collaboration tools. Their mission is to provide enriched user experiences and effective communication through innovative and eco-friendly solutions. AVerMedia is committed to contributing to society by improving customers' lives and ensuring socially responsible operations.

Connect with AVerMedia

Website: https://www.avermedia.com/
LinkedIn: https://www.linkedin.com/company/avermedia-technologies

Appendix - F.A.Q.

Q: Can I fast charge my Notebook/Laptop with the GC313Pro?

A: Yes, you can charge your laptop or notebook using the GC313Pro. For optimal performance, use the C1 port, which delivers up to 100W. When using a USB-C charger, consider your laptop's specific power needs (voltage, current). Using an inadequate charger can lead to slow charging, reduced performance, or damage. Ensure 100W is sufficient and refer to your laptop's manual for specifications. Also, ensure the charger's output power (100W) supports all connected devices to avoid overload. Refer to the charging allocation section for details.

Q: Why I'm I shown a Slow Charge warning when plugging my Laptop to the GC313Pro?

A: This warning may appear for two reasons:

Another Type-C device is connected: If a phone, tablet, or console is connected alongside your laptop, the GC313Pro switches to dual-port charging (e.g., 45W per port). If your laptop requires more than 45W, this can trigger the warning.
Power requirements exceed 100W: Your laptop might need more than 100W for optimal charging. Check your laptop's specific power needs against the GC313Pro's capabilities.

Always verify your laptop's power requirements with its manual or manufacturer specifications.

Q: Why is my computer unable to recognize GC313Pro?

A: Ensure the GC313Pro is connected to the C2 port and the AC adapter is plugged in. Check Device Manager under "Sound, Video, and Game Controllers" or "Cameras" for "Elite Go GC313Pro". If not recognized, disconnect and reconnect all Type-C ports. For Assist Central Pro detection, use the provided C-to-C cable connecting C1 to your computer's Type-C port. A C-to-A cable may lack necessary functionality. If the device displays a different name, contact AVerMedia support.

Q: Why is there no display even after connecting my GC313Pro?

A: 1. Check Signal Source Compatibility: Ensure your signal source's Type-C port supports DP1.2 output or higher. Use the included C-to-C cable to connect your source to USB-C1. (e.g., iPhone 15 Pro Max, Samsung S24U are supported.)
2. HDCP Settings: If the software preview shows HDCP, refer to the instructional video to turn it off.
3. Reconnect the setup: If issues persist, disconnect and reconnect the GC313Pro and power it on again.

Q: Why is there no sound on the TV connected to the HDMI output?

A: Check if the signal source connected to the C1 port has sound output enabled. Ensure the GC313Pro is set as the audio output device on your C1 source.

Q: Why is there no sound from the headphones when connected to the USB-A port?

A: 1. Ensure the signal source is connected to the C1 port, and the audio output is set to the headphone device.
2. Headphones are only usable with devices connected to the C1 port, not for the computer connected to the C2 port.

Q: How should I set up GC313Pro on software?

A: For Windows/macOS, when using third-party software (e.g., OBS Studio), set the resolution and FPS to match the signal source for the best experience. Refer to tutorial videos for detailed instructions.

Q: How do I set up a microphone connected to the USB-A port for the GC313/GC313Pro?

A: The microphone connected to the USB-A port is functional only with the signal source connected to the C1 port. For example, if a Windows device is connected to C1, the microphone will be recognized as a Sound Input Device on that PC.

Important Notes

If you are using the GC313Pro, please note:

The microphone is only workable for the signal source connected to the C1 port.
It cannot be used as a microphone for the computer connected to the C2 port.

GC313 vs. GC313Pro Comparison

Feature	CORE GO GC313 (Charging Dock)	ELITE GO GC313Pro (Charging Capture)
Primary Function	Charging Dock with Display Output	Charging Dock with Display & Video Capture
100W GaN Wall Charger	V	V
Multiple Devices Charging	Yes, up to 3 USB devices	Yes, up to 3 USB devices
Fast Charging	V	V
Overload Protection	V	V
HDMI 4K60 Display	V	V
Video Capture	X	1080p60
USB Ports	1 x USB-C (3.2 Gen 1), 1 x USB-C (2.0), 1 x USB-A	2 x USB-C (3.2 Gen 1), 1 x USB-A
Special Features	Overload Protection, PD 3.0 Fast Charging	Overload Protection, PD 3.0 Fast Charging, Full HD Video Capture
Use Cases	Ideal for charging and connecting multiple devices, including those that require high-speed charging. Its compact size makes it an excellent alternative to bulkier gaming console docks, offering a sleek solution for connecting to larger displays.	Perfect for content creators who need to capture, stream, or record video from multiple Type-C devices. It supports passthrough for smartphones (both iOS and Android), tablets, handheld gaming consoles, and other Type-C devices with Display Alt Mode, making it highly versatile for mobile gaming and productivity setups.

Models: GC313Pro, GC313Pro Elite Go All In One Charging and Video Transmission, Elite Go All In One Charging and Video Transmission, All In One Charging and Video Transmission, Charging and Video Transmission, Video Transmission, Transmission

File Info : application/pdf, 19 Pages, 1.11MB

AVerMedia GC313Pro User Guide v1.0 20241218

References

適用於 Microsoft 365 的 Microsoft Word

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