Congratulations on purchasing the Epson Preferred Plus Commercial Installation Service. This professional service is designed to ensure your Epson SureColor P-Series Printer is expertly installed, configured, and tested by an Epson-trained technician. The service ensures your printer is set up according to Epson specifications, ready for immediate production.
Service Overview
Epson will provide the following as part of this service:
- Scheduling the service during local business hours.
- Covering labor and travel expenses for the technician.
- Unboxing and mounting the printer on its stand.
- Initializing the printer's ink system.
- Connecting the printer to your existing network or via USB.
- Updating printer firmware (if applicable).
- Loading customer-supplied media.
- Performing nozzle checks and alignments.
- Verifying functionality with a test print.
- Providing a brief orientation on control panel functions and media/ink loading.
Scheduling Your Installation
To schedule your installation, please follow these steps:
- Have your printer's serial number and proof of purchase ready.
- Call the toll-free number: (888) 377-6611.
- Follow the voice prompt instructions.
- Be prepared to coordinate with the support technician to set a convenient installation time.
Operating Hours: Monday through Friday, 7 AM to 4 PM Pacific Time.
Important Information
This document outlines the terms and conditions of the service agreement between Epson and the customer. It details responsibilities for both parties, exclusions from service, and legal provisions such as arbitration and liability limitations. For detailed information on Epson's data handling and privacy practices, please review Epson's Privacy Policy.
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