Tapo Outdoor Pan/Tilt Security Wi-Fi Camera User Guide

About This Guide

This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

The Outdoor Pan/Tilt Security Wi-Fi Camera is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notifications and check feeds when motion is detected. The automatic siren system can trigger light and sound to frighten away unwanted visitors after the camera detects motion. Day or night, rain or shine, the Tapo camera protects what you love most.

• 2K Live View: With a resolution of 2304 × 1296 px, the Tapo camera enhances your security by capturing vivid details.
• 360° Motion Tracking: The Tapo camera ensures comprehensive coverage with 360° horizontal and 130° vertical views, capable of tracking a person within its field of view.
• Patrol Mode: Keep the camera cruising between two customized points for dynamic monitoring.
• Person Detection: Notifies you when a person is detected.
• Local* and Cloud** Storage: Save recorded videos to an installed microSD card (up to 512 GB)*, or use Tapo Care** cloud storage service. (*microSD card must be purchased separately. **Subscribe for cloud storage at https://www.tapo.com/tapocare/)
• IP65 Weatherproof: Offers excellent waterproof and dustproof performance for outdoor scenarios.
• Customizable Sound Alarm: Record your own audio as an alarm to extend your usage.
• Color Night Vision: Enhances your security by revealing vivid colors with built-in spotlights.
• Two-Way Audio: Communicate remotely with a delivery person in real time.
• Multiple Installation Options: Use the mounting screws, template and loops* to install on any wall, ceiling, or pole for the perfect view. (*Mounting loops purchased separately.)
• Activity Zones: Notifies you when activity is detected in specific zones.

Appearance

The camera features the following components:

• 1. White Light LEDs: Provide illumination for color night vision.
• 2. IR LEDs: Infrared LEDs for night vision.
• 3. Lens: Captures the video feed.
• 4. System LED: Indicates the camera's operational status.
• 5. Microphone: Captures audio.
• 6. Reset Button: Used to reset the camera.
• 7. microSD Card Slot: For local storage.
• 8. Speaker: For two-way audio and alarm sounds.
• 9. DC Power Connector: Connects to the power adapter.

Reset Button

Open the silicone cover. While the camera is powered on, use a pin to press and hold the RESET button to reset the camera.

• Press and hold for 5s: Reset Wi-Fi settings only.
• Press and hold for 10s: Reset to factory settings.

microSD Card Slot

Open the silicone cover and insert a microSD card*. Initialize it on the Tapo app for local recording. (*microSD card not included.)

DC Power Connector

Used to connect to the provided DC power adapter.

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

[QR Code]

Step 2. Log In

Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

(Visual description: App screen showing login with TP-Link ID and password fields, "Remember Me" checkbox, and "Log In" button.)

Step 3. Add Your Camera

Tap the [+] button > Add Device in the app and search for your model. Follow app instructions to complete the setup.

(Visual description: App screen showing "Add a Device" with search bar and categories like Indoor Cameras, Outdoor Cameras, etc.)

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup (FFS) can help connect and set up Tapo smart devices in fewer steps, without needing to remember and re-enter your Wi-Fi password on each device. To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the [+] button on the page, select your device model, and follow the app instructions.)

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games. (Visual description: Alexa app screen highlighting "Skills & Games".)
2. Enter Tapo in the search bar and choose Tapo. (Visual description: Alexa app search results showing "Tapo" skill.)
3. Tap the ENABLE TO USE button. (Visual description: Tapo skill page in Alexa app with "ENABLE TO USE" button.)
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message "Tapo has been successfully linked" will come up. (Visual description: Sequence of screens showing TP-Link ID login and authorization for Alexa.)
5. Plug in your Tapo device and the setup will complete automatically in two minutes. For setting up more Tapo devices, just plug in and enjoy!

Done! If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically. If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the [+] button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording. You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Manually rotate the camera downwards. Open the silicone cover to find the microSD card slot.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

(Visual description: Diagram showing the camera rotated down, silicone cover open, and a microSD card being inserted into the slot.)

Mount Your Camera

When you finish adding your camera in the Tapo app, you can mount it on a wall or ceiling with the provided mounting template and screws. You can also mount it on the pole with mounting loops. Follow the steps below to mount your new camera.

The camera is not waterproof when set on a table or shelf. Mount the camera via Option 1-3 when installing outdoors.

Option 1: Wall Mount

1. Affix the Camera and Bracket: Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera.
2. Drill Holes: Stick the mounting template to the desired mounting place. Drill four screw holes according to the template. (Hole size: ⌀6 mm / 15/64 in.)
3. Mount the Camera: Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.
4. Power Up the Camera: Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors. (Visual description: Diagram showing Male Power Connector → Waterproof Seal → Female Power Connector.)

Option 2: Overhang Mount

1. Affix the Camera and Bracket: Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera.
2. Drill Holes: Stick the mounting template to the desired mounting place. Drill four screw holes according to the template. (Hole size: ⌀6 mm / 15/64 in.)
3. Mount the Camera: Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.
4. Power Up the Camera: Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors. (Visual description: Diagram showing Male Power Connector → Waterproof Seal → Female Power Connector.)

Option 3: Pole Mount

1. Affix the Camera and Bracket: Route the camera power cord through the opening of the bracket. Use two bracket screws to affix the bracket and the camera.
2. Mount the Camera: Mount the camera on the pole using two pole-mounting loops* (loop width ≤ 12mm). (*Pole-mounting loops are not included.) (Visual description: Diagram showing camera mounted on a pole using pole-mounting loops.)
3. Power Up the Camera: Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors. (Visual description: Diagram showing Male Power Connector → Waterproof Seal → Female Power Connector.)

Install Waterproof Items

When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the water-proofing rings are flush to keep out water. Follow the steps below to install waterproof items.

Install Waterproof Seal for Power Connectors

Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors when the camera is installed outdoors.

(Visual description: Diagram showing Male Power Connector → Waterproof Seal → Female Power Connector.)

Authentication and Compliance

FCC Compliance Information Statement

Product Name: Outdoor Pan/Tilt Security Wi-Fi Camera

Model Number: Tapo C510W/Tapo C51A

Component Name: I.T.E. Power Supply Model: T090085-2B1

Responsible Party: TP-Link Systems Inc.

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

"To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter."

TP-Link Systems Inc. has determined that the equipment shown has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2024-08-27

FCC compliance information statement (I.T.E. Power Supply)

Product Name: I.T.E. Power Supply

Model Number: T090085-2B1

Responsible Party: TP-Link Systems Inc.

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

TP-Link Systems Inc. has determined that the equipment shown has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2024-08-27

CE Mark Warning

[CE Logo] This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz–2472MHz (20dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UK Declaration of Conformity

[UKCA Logo] TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

(French translation of the above statement is also present but omitted for brevity in primary language output.)

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

(French translation of the above statement is also present but omitted for brevity in primary language output.)

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements:

(Korean text indicating potential radio interference during operation.)

NCC Notice & BSMI Notice

(Chinese text regarding frequency changes, power adjustments, interference, and password security.)

Safety Consultation and Precautions:

• Use only the original power adapter or a power adapter of the type specified for this product.
• Unplug the power cord before cleaning the product. Do not use liquid, spray cleaners, or damp cloths for cleaning.
• Be mindful of moisture; do not spill water or other liquids onto the product.
• Slots and openings are for ventilation to ensure reliable operation and prevent overheating; do not block or cover them.
• Do not place the product near heat sources. Unless there is normal ventilation, do not place it in a confined space.
• Do not disassemble or repair the product yourself. If the product malfunctions, please contact the manufacturer or agent.
• The power adapter should be used indoors where the ambient temperature is lower than or equal to 40°C.

Restricted Substances Statement

Equipment Name: Outdoor Pan/Tilt Security Wi-Fi Camera Type designation: Tapo C510W

Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

Note 2: "◯" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 3: "—" indicates that the restricted substance corresponds to the exemption.

(Ukrainian text confirming product certification.)

Safety Information

• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be easily accessible.
• Use only power supplies provided by the manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.
• The adapter should be used indoors where the ambient temperature is lower than or equal to 40°C.
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
• Operating Temperature: -30 °C ~ 60 °C (-22°F ~ 140°F).
• The adapter should be used indoors where the ambient temperature is lower than or equal to 40°C.

Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the Symbols on the Product Label

Symbols may vary from products.