Crock-Pot Express Crock XL Multi-Cooker

Important Instructions

Retain for future use.

Crock-Pot's Safety Precautions

Safety Precautions for Your Multi-Cooker:

• Do not plug in or switch on the unit without having the cooking pan inside the unit.
• Do not operate the unit on an inclined surface.
• Use your unit well away from walls and curtains, and do not use in confined spaces.
• Check the pressure and steam release valve before use, and if clogged clean as necessary.
• Do not operate the unit without food or liquid in the cooking pan. Never exceed the maximum markings on the inside of the cooking pot, or maximum and minimum quantities stated in the recipes provided. Some foods expand during cooking, and it may result in developing excess pressure.
• Place the unit so that the pressure and steam release valve is positioned away from the body.
• Ensure the lid is locked before use. Brown/Sear and Sauté functions do not require the lid to be used.
• Never use any lid except the lid provided with your Express Crock.
• Never place any part of the body including face, hands and arm over the Steam Release Valve. Steam can result in serious burns.
• Do not move or cover the unit whilst in operation.
• Do not touch any metal surfaces of the unit while it is in use as they will be hot.
• After pressure cooking, do not open the lid until the internal pressure has been released. If the lid will not turn to unlock, this is because there is pressure inside the unit. Do not force the lid open.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• The temperature of accessible surfaces may be high when the appliance is operating.
• Do not immerse the base of the unit in water or any other liquid.
• To prevent damage to the unit do not use alkaline cleaning agents when cleaning, use a soft cloth and a mild detergent.
• Avoid spillage on the connector.
• The heating element surface is subject to residual heating after use.
• Misuse may potentially cause injury or physical damage to the user.
• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.
• Do not immerse the appliance in water or any other liquid unless recommended.
• Appliances are not intended to be operated by means of an external timer or separate remote control system.
• This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.

General Safety Precautions:

• Read carefully and save all the instructions provided with an appliance.
• Always turn the power off at the power outlet before you insert or remove a plug. Remove by grasping the plug - do not pull on the cord.
• Turn the power off and remove the plug when the appliance is not in use and before cleaning.
• Do not use your appliance with an extension cord unless this cord has been checked and tested by a qualified technician or service person.
• Always use your appliance from a power outlet of the voltage (A.C. only) marked on the appliance.
• Never leave an appliance unattended while in use.
• Do not use an appliance for any purpose other than its intended use.
• Do not place an appliance on or near a hot gas flame, electric element or on a heated oven.
• Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang over the edge of a table or bench top or touch any hot surface.
• Do not operate any electrical appliance with a damaged cord or after the appliance has been damaged in any manner. If damage is suspected, return the appliance to the nearest Sunbeam Appointed Service Centre for examination, repair or adjustment.
• The appliance should be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30 mA.
• The supply cord should be regularly examined for signs of damage and the appliance is not to be used if the cord is damaged.
• Do not cook more than 4 cups of dried beans/legumes with 8 cups of water. Cooking with more beans or water may result in the build up of excess pressure. Leave for ten minutes after cooking before releasing the pressure valve.
• Be careful when lifting and removing lid after cooking. Always tilt the lid away from you as steam is hot and can result in serious burns. Never place face over the unit.
• The pressure cooker operates under pressure. Incorrect use may result in injury.
• Use handles and oven mitts to move the unit, the cooking pan and the lid when hot.
• Unplug the unit when not in use and before cleaning. Allow the unit to cool before putting on or taking off parts to clean.
• Certain foods are not suited for pressure cooking as they can foam, froth, splatter and clog the pressure and steam release valve. Noodles, macaroni, spaghetti, cranberry, apple sauce, rhubarb, split peas, pearl barley, oatmeal and other cereals should not be cooked with pressure cook mode.
• Do not use the cooking pan for food storage or place in the freezer.
• Do not operate the unit when placed directly onto a bench top. Place a heat proof mat or chopping board underneath to protect the surface.

If you have any concerns regarding the performance and use of your appliance, please visit www.crockpot.com or contact the Consumer Service Line. Ensure the above safety precautions are understood.

Features of your Express Crock

Diagram Description: The document shows a diagram illustrating the components of the Express Crock XL Multi-Cooker. Key parts are labeled A through U.

• A. Power Cord: Removable power cord for flexibility and storage.
• B. Lid Lock Pin: Safety feature ensuring the lid is secured before pressure builds.
• C. Lid Handle: Comfortable handle for removing the lid and carrying the unit.
• D. Lid Locks: Secure the lid to the heating base during cooking. Cannot be unlocked until pressure is released. Not required for Brown/Sear or Sauté modes.
• E. Cooking Pot: 7.6L capacity, easy-clean non-stick pot with internal volume markings.
• F. Heating Base: Houses the Cooking Pot and maintains even temperature.
• G. Control Panel: Buttons to select cooking modes, adjust time, pressure, and temperature.
• H. Bobber Valve: Naturally releases pressure at the end of the cooking cycle.
• I. Steam Release Valve: Used to quickly release pressure. Features an extended finger tab to keep hands away. Always use a utensil to operate.
• J. Condensation Collector: Collects excess condensation; easy to remove and empty.
• K. Power Cord Port: Connects the Power Cord to the unit.
• L. Display Screen: Shows remaining cooking time.
• M. Time Selection Buttons: (+ and -) used to adjust cooking time or delay.
• N. Gasket Fixing Ring: Holds the Sealing Gasket in place.
• O. Steam Release Valve Cover: Located on the underside of the lid to prevent food from escaping during quick pressure release. Ensure it is clear of debris.
• P. Sealing Gasket: Creates a tight seal between the pot and lid for pressure building. Examine for debris and deterioration before each use.
• Q. Bobber Valve: (Listed again in original document) Naturally releases pressure at the end of the cooking cycle.
• R. Plastic Spoon: For serving food without damaging the Cooking Pot.
• S. Steaming Rack: Elevates food during cooking, used for Dessert and Steam functions.
• T. Glass Lid: Alternative lid for non-pressure functions.
• U. Pressure Release Valve: A safety device that actuates if pressure reaches a preset limit.

Before First Use of the Express Crock

1. Step 1. Remove Packaging: Ensure all packaging is removed.
2. Step 2. Position Machine: Place the Heating Base on a dry, level surface facing you.
3. Step 3. Wash Parts: Wash the Cooking Pot, Lids, and Condensation Collector in warm water with mild detergent. Dry thoroughly.
4. Step 4. Assembly: Insert the Power Cord into the Power Cord Port and place the Cooking Pot into the Heating Base.
5. Step 5. Standard Lid Assembly: Place the Lid on the Multi-Cooker and align with [align with lock indicator]. Twist counterclockwise to lock, aligning with [align with unlock indicator]. Twist clockwise to unlock.
6. Step 6: Sealing Gasket: Remove the Lid by turning clockwise to unlock, aligning with [align with unlock indicator]. Remove the Sealing Gasket and wash it and the Lid in warm soapy water. Dry thoroughly and reattach the Gasket, ensuring it is smoothly and securely in place. If not positioned correctly, the lid will not seal or gain pressure.

Things to know about your Express Crock

The Express Crock Multi-Cooker has built-in safety features:

• Pressure will not build if the Lid is not shut correctly and sealed. Ensure the Lid is in the completely locked position and the [align with lock indicator] is aligned with the [align with unlock indicator].
• Pressure will not build if the Steam Release Valve has not been switched to the [Seal position].
• Overfilling may clog the vent pipe and develop excess pressure.
• The gasket and valves can be removed for cleaning (See page 21).
• Once pressure increases, the Lid cannot be opened. Safety sensors maintain pressure within the set range.
• The Steam Release Valve has an extended finger tab to keep hands away. Always use a kitchen utensil to operate this tab. Refer to "Releasing Pressure" instructions on page 11.
• Pressure cooking functions require liquid. If the Cooking Pot lacks sufficient liquid, a "HEAt" notification will appear on the Display Screen. See "Notification Codes" chart on page 24.
• At the end of cooking, the Lid cannot be unlocked until all pressure is released using the Natural Pressure Release Method or Quick Pressure Release Method (explained on page 11).

Control Panel Functions:

• Time Selection Buttons (+ and -): Used to set cooking time. Press and release to advance slowly; press and hold to advance quickly. Press the opposite button to return to a desired time if passed. The timer can be selected for all programs and changed during cooking by pressing START/STOP and selecting a new function.
• TEMP/PRESSURE Button: Selects desired cooking pressure (HIGH or LOW). Pre-set settings use optimum pressure, but it can be manually selected (see Cooking Guide, page 14). Also selects desired temperature (HIGH or LOW) for Slow Cook, Yogurt, Boil, Simmer, Sauté, and Brown/Sear functions (see Cooking Guide, page 14). The Glass Lid can be used for these non-pressure functions.
• START/STOP Button: Starts and stops a cooking function. Must be pressed to change functions after cooking has begun.
• Display Screen: Shows remaining cooking time after preheating. Displays "HEAt" during preheating.

Using your Express Crock

General Operation:

• Add ingredients to the Cooking Pot. Place the Lid on the Multi-Cooker and align with [align with lock indicator]. Twist counterclockwise to lock, aligning with [align with unlock indicator].
• Plug the Power Cord into the Multi-Cooker's Power Cord Port and then into a wall outlet.
• Select the desired cooking function.
• The START/STOP button and the time on the screen will flash.
• Select the desired cook time using the + and - buttons. Select the desired temperature using the TEMP/PRESSURE button (if applicable). Select the desired pressure using the TEMP/PRESSURE button, if applicable. (Refer to the Cooking Guide chart on page 14 for recommendations.)
• Press the START/STOP button. For pressure cooking, "HEAt" will appear on the Display Screen during preheating. Once preheated, the selected cooking time will appear and begin counting down. (Approximate preheat time for pressure cooking is 13-15 minutes; may be longer for larger or colder contents.)
• The Multi-Cooker allows a delay start for cooking (see page 8 for DELAY TIMER function).
• After cooking time elapses, the Multi-Cooker beeps and switches to KEEP WARM. The Display Screen counts up to 4:00 (4 hours) or until START/STOP is pressed. After 4 hours, it turns off.
• To end a cooking function at any time, press the START/STOP button.
• When finished, unplug the Multi-Cooker and allow it to cool completely before cleaning.

CAUTION: The Cooking Pot and Heating Base get very hot. Do not touch hot surfaces. Use pot holders or oven mitts. Always lift the Lid tilting away from you to avoid steam.

Time Delay Function

This function allows you to delay the start of cooking so it finishes when needed.

Note: The DELAY TIMER function is not available on BROWN/SEAR, SAUTÉ, KEEP WARM, BOIL, SIMMER, or YOGURT settings.

Note: Do not use the DELAY TIMER with perishable ingredients like meat, fish, eggs, or dairy, as they may spoil.

• Adjust the Multi-Cooker settings as per instructions (pages 9-19).
• After setting the cooking time, press the DELAY TIMER button. The DELAY TIMER and START/STOP buttons will flash, and "0:30" will flash on the Display Screen.
• Press the + and - buttons to set the desired delay time (maximum 4 hours).
• Press START/STOP to begin the delay feature. The timer and DELAY TIMER button will stop flashing, while the START/STOP button will continue flashing. The Display Screen will countdown the delay time.
• When 0:00 is reached, the DELAY TIMER light turns off, and the START/STOP light stops flashing, indicating the delay is complete. "HEAt" will appear until pressure is reached, then the cooking timer starts.

Example: It's 4pm, you want soup ready by 6pm (2 hours). Assuming 30 min cook time + 15 min preheat = 45 min total. To be ready by 6pm, delay start by 1 hour 15 minutes.

1. Press SOUP.
2. Display shows "0:30".
3. Press DELAY TIMER and set for "1:15".
4. Press START/STOP.

Cooking Pot Markings

Internal markings guide fill levels. "MAX" indicates the maximum fill line. 1/3, 1/2, and 2/3 markings are recipe guides.

CAUTION: Never load the Cooking Pot above the MAX ingredient level line.

Foods that expand during cooking (e.g., rice) should never go above the 1/2 mark.

Note: The Multi-Cooker requires a minimum of 250ml of liquid for pressure cooking.

Pressure Cooking

Pressure cooking uses steam in a sealed pot to raise liquid temperature above boiling point, reducing cooking times. It's ideal for soups, stocks, casseroles, meats, rice, and desserts.

• HIGH Pressure: 6.5 - 10 PSI (45 - 70 kPa). Suitable for a wide range of foods.
• LOW Pressure: 3.3 - 6.5 PSI (23 - 45 kPa). Suited for delicate foods like chicken, fish, and some vegetables.
• KEEP WARM Setting: Automatically switches on after cooking to keep food warm. Not hot enough to cook.

Capacity: Never fill above MAX line. Foods that expand should not exceed the 1/2 mark. Minimum 250ml liquid is required.

Functions using pressure: Meat/Stew, Beans/Chili, Poultry, Soup, Rice/Grains, Dessert, Steam, and Manual Pressure.

IMPORTANT: Do not cook more than 4 cups of dried beans/legumes with 8 cups of water. Wait at least 10 minutes after cooking before releasing the pressure valve.

Using Pressure Cooking Functions

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Add food and liquid to the Cooking Pot.
3. Place Lid on and align with [align with lock indicator]. Rotate counterclockwise to lock.
4. Rotate the Steam Release Valve to the [Seal position] using the finger tab.
5. Select the desired cooking function.
6. Adjust cooking time and pressure if necessary (refer to Cooking Guide, page 14).
7. Press START/STOP.
8. The unit preheats; "HEAt" appears on the Display Screen. Time does not count down. Average pressurisation time is 13-15 minutes.
9. When pressure is reached, "HEAt" disappears, and the time counts down.
10. After cooking time, the unit beeps and switches to KEEP WARM (counts up to 4:00). After 4 hours, it turns off.

TIP: Pressure cooking settings are in the Cooking Guide table on page 14.

TIP: If the lid is not shut correctly or the Steam Release Valve is not in the [Seal position], pressure will not build. Ensure the Sealing Gasket is evenly placed. See Notification Codes chart (page 24).

Note: Some steam release from the Bobber Valve during cooking is normal.

Note: Minimum 250ml liquid is required for pressure cooking.

Caution: Steam builds up during cooking. Use an oven glove to protect hands when lifting the lid.

Note: Foam may form when pressure cooking beans/legumes. Add a small amount of oil to the water to reduce this.

Releasing Pressure at the End of Cooking

Natural Pressure Release Method:

• After cooking, let the unit naturally release pressure through the Bobber Valve.
• Wait at least 10 minutes (up to 20 minutes for larger volumes) after cooking.
• Using a kitchen utensil, gradually flick the tab on the Steam Release Valve to the [Release position]. Do not place hands or body over the steam outlet.
• Pressure is released when steam stops escaping and the lid opens freely. Only then is it safe to remove the lid.

CAUTION: Never use the quick release method for foods high in liquid content (casseroles, beans, stews, stocks, soups).

Quick Pressure Release Method:

• Using a kitchen utensil, gradually flick the tab on the Steam Release Valve to the [Release position]. Steam releases rapidly. Do not place hands or body over the steam outlet.
• Do not use this method for liquid ingredients (casseroles, soups, stocks, beans, pulses) or rice.
• Pressure is released when steam stops escaping and the lid opens freely.

CAUTION: Do not force the lid open. If it does not open easily, the unit is still under pressure.

CAUTION: Steam builds up during cooking. Use a kitchen glove or mitt to protect your hand when lifting the lid.

Diagram Description (Figure 4): Shows the Steam Release Valve in two positions: Valve CLOSED ([Seal position]) and Valve OPEN ([Release position]).

Bobber Valve

When the Bobber Valve is in the [UP] position, DO NOT attempt to open the Lid, as the unit is still under pressure. When the Bobber Valve is in the [DOWN] position, pressure has released.

Diagram Description (Figure 5): Shows the Bobber Valve in the "UP" Position ([Pressurized]) and "DOWN" Position ([Not Pressurized]).

Using the Lid and Steam Release Valve

Note: The optional Glass Lid can be used instead of the standard Express Crock Lid on non-pressure cooking functions like SLOW COOK, BROWN/SEAR, SAUTÉ, BOIL, SIMMER, YOGURT, and KEEP WARM.

Slow Cooking

• LOW Setting: Suitable for simmering and slow cooking. Recommended times: 6 to 8 hours.
• HIGH Setting: For faster cooking. Recommended times: 2 to 4 hours.
• KEEP WARM Setting: Automatically activates after cooking to keep food warm. Not for cooking.

Note: For slow cooking, ideal fill level is between 1/2 and 2/3 marks. Never fill above MAX.

Using the SLOW COOK Function

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Add food and liquid to the Cooking Pot.
3. Place the Lid on and align with [align with lock indicator]. Twist counterclockwise to lock.
4. Rotate the Steam Release Valve to the [Release position] using the finger tab.
5. Press the SLOW COOK button and adjust time and temperature as needed (see Cooking Guide, page 14).
6. Press START/STOP. The time will begin to count down.
7. After cooking time, the unit beeps and switches to KEEP WARM (counts up to 4:00). After 4 hours, it turns off.

TIP: SLOW COOK settings are in the Cooking Guide on page 13.

Caution: Steam may build up during slow cooking. Use a kitchen glove or mitt to protect your hand when lifting the lid.

Cooking Guide

Steaming

The STEAM function is ideal for steaming fish and vegetables, using HIGH pressure. Use the Steaming Rack.

Capacity: Liquid level should be just under the rack wires so food is not touching liquid. Minimum 250ml liquid is required.

Using the STEAM Function

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Add 250ml of water to the bottom of the Cooking Pot and insert the cooking rack. Ensure water is below the rack wires.
3. Place food on the cooking rack.
4. Place the Lid on and lock by rotating counterclockwise.
5. Rotate the Steam Release Valve to the [Seal position].
6. Press the STEAM button and adjust time/pressure as needed (see Cooking Guide, page 14).
7. Press START/STOP.
8. The unit preheats; "HEAt" appears on the Display Screen. When pressure is reached, "HEAt" disappears, and the time counts down.
9. After cooking time, the unit beeps and switches to KEEP WARM (counts up to 4:00). After 4 hours, it turns off.

TIP: See the Steaming Chart on page 16.

Caution: Steam builds up during cooking. Use a kitchen glove or mitt to protect your hand when lifting the lid.

Steaming Chart

Using the BROWN/SEAR and SAUTÉ Functions

These functions do not cook under pressure and do not require the Lid. They use dry heat, similar to standard cooking.

Important: Do not use the Standard Lid with these functions.

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Select BROWN/SEAR or SAUTÉ and adjust time/temperature using + and - buttons.
3. Press START/STOP.
4. "HEAt" appears on the Display Screen during pre-heating. When temperature is reached, the timer starts counting down. Use plastic tongs to add food to the hot pot.

BROWN/SEAR: Used to brown meat for casseroles and soups, sealing in juices and flavors.

SAUTÉ: Used for sautéing onions, mirepoix, and other foods, contributing to flavor and color through caramelization.

Capacity: Cook in batches for even cooking when browning or sautéing.

Rice Cooking

Use the RICE/GRAINS function for all types of rice. This function cooks under pressure for faster cooking.

Capacity: Since rice expands, do not fill the Cooking Pot above the 1/2 mark when using RICE/GRAINS.

Using the RICE/GRAINS Function

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Measure rice. (Note: 1 cup uncooked rice ≈ 2 cups cooked rice).
3. Wash rice thoroughly under cold water until water runs clear to remove excess starch, preventing sticking and spitting.
4. Ensure the Cooking Pot is clean and dry before placing it in the Heating Base.
5. Place washed rice in the Cooking Pot. Add water (standard ratio: 1 cup rice : 1.5 cups water). Ensure a minimum of 250ml liquid.
6. Place the Lid on and lock by rotating counterclockwise.
7. Rotate the Steam Release Valve to the [Seal position].
8. Press the RICE/GRAINS button and adjust time/pressure as needed (see Cooking Guide, page 14).
9. Press START/STOP.
10. The unit preheats; "HEAt" appears on the Display Screen. When pressure is reached, "HEAt" disappears, and the time counts down.
11. After cooking time, the unit beeps and switches to KEEP WARM (counts up to 4:00). After 4 hours, it turns off.

Note: Do not keep rice in the pot on KEEP WARM for extended periods, as quality deteriorates. Use the plastic spoon; avoid metal utensils that scratch the coating.

Note: For rice, wait for pressure to release naturally. Do not use Quick Pressure Release.

Caution: Steam builds up during cooking. Use a kitchen glove or mitt to protect your hand when lifting the lid.

Using the BOIL and SIMMER Functions

These settings do not cook under pressure and do not require a lid. They use dry heat.

Important: Do not use the Standard Lid with these functions.

1. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug in. Display shows "----".
2. Add liquid to the Cooking Pot.
3. Select BOIL or SIMMER and adjust time/temperature using + and - buttons.
4. Press START/STOP.
5. "HEAt" appears on the Display Screen during pre-heating. When temperature is reached, the timer starts counting down.

Important: Never boil or simmer thick sauces. These functions are for liquids only.

BOIL: For pasta and poached eggs.

• LOW setting: For low volumes up to the 1/3 mark.
• HIGH setting: For higher volumes between 1/3 and 1/2 mark. Do not fill above 1/2.

SIMMER: To thicken sauces and make gravies.

• LOW setting: For low volumes up to the 1/3 mark.
• HIGH setting: For higher volumes between 1/3 and 1/2 mark. Do not fill above 1/2.

To thicken a dish, stir a small amount of cornflour with water and add to the sauce.

To Change a Setting

• Switching Functions During Cooking: Press START/STOP, select the new function, adjust time/pressure/temperature, and press START/STOP again. The unit will preheat.
• Changing Cooking Time: Adjust time using + and - buttons before pressing START/STOP.
• Changing Temperature or Pressure: Press TEMP/PRESSURE button before pressing START/STOP. Adjustments are available on specific functions (see Cooking Guide, page 14).

Care & Cleaning

Cleaning should only be done when the unit is cool and unplugged. Allow the unit to cool completely before cleaning. Do not use the Cooking Pot on a stovetop, in a microwave, or in an oven. Use it only within the Express Multi-Cooker Heating Base.

Wash the Sealing Gasket and Lids by hand in warm, soapy water. Dry all parts thoroughly.

Cooking Pot:

• Lift the Cooking Pot with two hands directly upward from the Heating Base to avoid scratching the exterior (See Figure 6).
• If food sticks or burns, fill with hot soapy water and soak. Use a rubber or nylon spatula for stubborn residue. Use non-abrasive cleaner and a nylon pad/brush if scouring is necessary.
• Hand wash with mild detergent to protect the inner coating.
• The Cooking Pot is dishwasher safe, but the outer finish may discolor.
• For white spots, soak in a solution of vinegar or lemon juice and warm water for 30 minutes. Rinse and dry.
• Note: Never use metal utensils or cleaning devices on the Cooking Pot, as this can scratch the non-stick coating.

Exterior:

• Wipe the exterior of the Heating Base with a damp cloth and polish dry.
• DO NOT use harsh abrasives, scourers, or chemicals, as these will damage surfaces.
• DO NOT use alkaline cleaning agents. Use only a soft cloth and mild detergent.
• Never immerse the heating base in water or any other liquid.

Condensation Collector:

• Empty after each use. Wash in warm, soapy water.

Lid and Sealing Gasket:

• Examine the gasket before each use. The silicon Sealing Gasket may deteriorate over time.
• Remove the Gasket for cleaning as needed. Hand clean with warm, soapy water, dry thoroughly, and replace before use.
• Leave the Lid upturned for storage to extend gasket life. The Gasket may need replacement every 1-2 years. Contact Crock-Pot customer service for replacement parts.

Steam Release Valve:

• Ensure the valve is clear from debris before use. Remove and gently clean. Ensure it is completely dry before replacing.

Steam Release Valve Cover:

• Located on the underside of the Lid. Ensure it is clear from debris. Carefully pull off the cover, clean with warm, soapy water, and press it back into place.

Bobber Valve:

• Gently press the valve up and down 2-3 times to ensure it is clear from debris before use.

Lid Lock Pin:

• Gently press the pin to ensure it is clear from debris before use.

Note: Condensation may collect inside the Heating Base under the Cooking Pot. This is normal. Allow to cool and dry with a kitchen cloth.

Note: Ensure all components are completely dry before reassembling.

Troubleshooting

Notification Codes

Hints & Tips

Your Express Crock can create a wide variety of meals. Cooking times may require trial and error.

• Refer to your Express Crock user guide.
• Never fill the Cooking Pot past the MAX line.
• Do not leave the Multi-Cooker plugged in when not in use.
• Keep the Multi-Cooker away from cabinets and walls when in use.
• The Cooking Pot is designed for use only in this Multi-Cooker. Do not use on stovetop, in microwave, or in oven.
• The provided Steaming Rack should not damage the Cooking Pot surface.
• When removing the Lid, use a pot holder to grasp the Lid Handle and lift away from your body to allow steam to escape.
• Always place a trivet or pot holder under the Cooking Pot if it is removed from the Heating Base.

Hints & Tips For Slow Cooking

• Use BROWN/SEAR or SAUTÉ functions first to sear meats and vegetables, and to thicken sauces/gravies at the end. Browning meat improves color, seals juices, and keeps meat tender.
• To thicken a casserole, use the SIMMER function and stir in a cornflour/water mixture until thickened.
• Chop vegetables to a similar small size, as they cook faster than root vegetables. Cut meat into larger chunks to prevent it breaking up.
• The Multi-Cooker recovers heat slowly during slow cooking. Using the glass lid helps monitor cooking without removing the lid. Meat and vegetable thickness can vary cooking times.
• Slow cooking reduces evaporation, maintaining flavors and juices. Adjust liquid amounts accordingly for your own recipes.

Temperature Suggestions for Slow Cooking:

• High: For recipes requiring shorter cooking times (4-6 hours).
• Low: For recipes requiring longer cook times (more than 8 hours), ideal for less tender meats.

Recipe Ideas for Slow Cooking:

• High: Ideal for sauces, chili, potato dishes, cheese dishes, chicken wings, and meatballs in sauce.
• Low: Ideal for less tender cuts of meat, braised meats, dried beans, soups, and stews.

Contact Information

Need help with your appliance? Contact our Customer Care Team or visit our website for information and tips.

AUSTRALIA

• Visit: www.crockpot.com.au
• Phone: 1300 881 861
• Mail: Units 5 & 6, 13 Lord Street, Botany NSW 2019

NEW ZEALAND

• Visit: www.crockpot.co.nz
• Phone: 0800 786 232
• Mail: Level 6, Building 5, Central Park, 660–670 Great South Road, Greenlane, Auckland

Made in China to Sunbeam's Specification. Approved by Appropriate Electrical Regulatory Authorities. © 2019 Sunbeam Corporation PTY LTD.

Crock-Pot and Sunbeam are registered trademarks.

Due to continued product improvements, product illustrations and photographs in this User Guide may differ slightly from the actual product.