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IQOS 3 DUO User Guide
Getting Started
TURN ON
Press and hold IQOS 3 DUO Pocket Charger Button for 4 seconds, then release. Holder Status Lights and Pocket Charger Status Lights will turn on slowly.
Visual Description: An illustration shows the IQOS 3 DUO pocket charger with a button and lights, and a separate holder. A timer icon indicates 4 seconds.
CHARGE HOLDER
Insert IQOS 3 DUO Holder into the Pocket charger, then close the door to charge. Holder Status Light will show Holder charge level.
Visual Description: An illustration shows the IQOS 3 DUO holder being inserted into the pocket charger with an arrow indicating the direction.
IQOS 3 DUO Pocket Charger Diagram
Components: Door, Holder Status Lights, Pocket Charger Status Lights, Charging Port, Pocket Charger Button.
Visual Description: A diagram of the IQOS 3 DUO Pocket Charger with labels pointing to its various parts: Door, Holder Status Lights, Pocket Charger Status Lights, Charging Port, and Pocket Charger Button.
*IQOS 3 DUO is compatible with IQOS 3.
Check Holder Status
CHECK HOLDER STATUS
Press and release the Holder Button to check status. Holder Lights indicate IQOS 3 DUO Holder battery level.
Status Indicators:
2 lights: ready for 2 uses
1 light: ready for 1 use
No lights: Holder not charged
Visual Description: An illustration shows the IQOS 3 DUO holder with three different states of its status lights indicating battery level: two lights for two uses, one light for one use, and no lights for not charged.
CHECK HOLDER STATUS ON IQOS 3 DUO POCKET CHARGER
Press and release Pocket Charger Button to check IQOS 3 DUO Holder battery level.
Visual Description: An illustration shows the IQOS 3 DUO pocket charger with its button being pressed to check the holder's battery level, with status lights indicating the charge.
IQOS 3 DUO Holder Diagram
Components: Holder, Cap, Holder button and Status Lights.
Visual Description: A diagram of the IQOS 3 DUO Holder with labels pointing to its parts: Holder, Cap, and Holder button and Status Lights.
How to use your IQOS 3 DUO
CHECK HOLDER STATUS ON IQOS 3 POCKET CHARGER
Press and release Pocket Charger Button to check IQOS 3 DUO Holder battery level.
Status Indicators:
Blink twice: ready for 2 uses
Blink once: ready for 1 use
Visual Description: An illustration shows the IQOS 3 DUO pocket charger with its status lights blinking twice and once, indicating the number of uses remaining.
1. INSERT HEATSTICK
Insert and gently press the HeatStick to the line on filter with filter facing outside. Never twist a tobacco heat stick in the Holder, it may destroy a heating element of the Holder.
Visual Description: An illustration shows a HeatStick being inserted into the IQOS 3 DUO Holder, with an arrow indicating the correct insertion and a warning against twisting.
Included Accessories
Power adapter
Charging Cable
IQOS Cleaning Tool
IQOS Cleaning Sticks
Visual Description: Illustrations of the IQOS power adapter, charging cable, cleaning tool, and cleaning sticks.
2. START HEATING
Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white.
Visual Description: An illustration shows the IQOS 3 DUO holder with its button being pressed, and the status light pulsing white, indicating the start of heating.
3. BEGIN USE
Start using once IQOS 3 DUO Holder vibrates twice.
Visual Description: An illustration shows the IQOS 3 DUO holder vibrating, indicating it is ready for use.
4. NEARLY COMPLETE
To signal the last 30 seconds or the last 2 puffs, IQOS 3 DUO Holder will vibrate twice with Light(s) pulsing white.
Visual Description: An illustration shows the IQOS 3 DUO holder vibrating twice and its light pulsing white, indicating the final moments of use.
5. REMOVE HEATSTICK
Slide Cap upward and then remove used HeatStick.
Visual Description: An illustration shows the cap of the IQOS 3 DUO holder being slid upward to remove the used HeatStick.
How to clean Holder
1. USE IQOS CLEANING TOOL
Slide cap upward and remove completely. Wait for device to cool down, insert IQOS Cleaning Tool and rotate gently.
Visual Description: An illustration shows the IQOS 3 DUO holder's cap being removed, and the cleaning tool being inserted and rotated inside the holder.
2. USE IQOS CLEANING STICK
Insert IQOS Cleaning Stick to wipe inside of the Holder. Do not touch the blade with the IQOS Cleaning Stick.
Visual Description: An illustration shows an IQOS cleaning stick being inserted into the IQOS 3 DUO holder to clean the inside, with a caution not to touch the blade.
Quick Tips
CHECK POCKET CHARGER STATUS
Press and release Pocket Charger Button to check battery level. Lights will turn on to indicate battery status.
Visual Description: An illustration shows the IQOS 3 DUO pocket charger with its button being pressed to check the battery status, indicated by the lights.
TO RESET
Press Pocket Charger Button until lights fade out, then release. All status lights will turn OFF, blink twice and progressively fade in to confirm a RESET.
Visual Description: An illustration shows the IQOS 3 DUO pocket charger's button being held down until the lights fade out, indicating a reset.
LIGHTS BLINK WHITE TWICE
IQOS is outside operating temperature range (0°C-50°C) or Holder needs to be inserted in Pocket Charger with door closed until it is fully charged.
Visual Description: An illustration shows the IQOS 3 DUO holder's lights blinking white twice, indicating it's outside the operating temperature range or needs charging.
LIGHTS BLINK RED
Reset IQOS 3 DUO. If red light blinking persists contact Customer Care.
Visual Description: An illustration shows the IQOS 3 DUO holder's light blinking red, indicating a need to reset or contact customer care.
Customer Care
For the full user guide and Customer Care visit www.iqos.com
*Google Play and the Google Play Logo are trademarks of Google LLC.
*IQOS Connect App may not be available in your country.
SAFETY WARNINGS AND INSTRUCTIONS
PLEASE READ AND SAVE THESE INSTRUCTIONS
The Safety Warnings and Instructions included in this document cannot cover all possible conditions and situations that could occur. Caution and care must be exercised when using or maintaining any personal electronic product. To reduce the risk of injury, always use this product in accordance with the manufacturer's instructions. This product contains no user-serviceable parts. Do not attempt to open, modify, service or repair any component of this product or to replace any of the components or batteries - doing so may result in personal injury.
Never use this product in places where flammable materials, liquids and gases are present. This product must only be charged using Safety Extra Low Voltage. Only charge this product indoors. The following symbol ƉC indicates that a specific detachable power supply unit is required for connecting the electrical appliance to the supply mains. The type reference of power supply unit is marked near the symbol. The type reference of the power supply is reported as SxxA2x meaning that different adaptor models can be used with the device depending on that region's plugs. Only charge your product with one of the following approved IQOS™™ AC Power Adaptor models; S52A21, S21A2D, S21A22, S21A23, S21A25, S21A27. Do not touch this product if it becomes wet or immersed in any liquid. Do not drop this product or subject it to strong shock. Never attempt to touch the Heater Blade, this may cause personal injury or damage to the Heater Blade. Keep away from children at all times and ensure that they do not play with this product. This product is not intended for use by persons with reduced physical, sensory or mental capabilities or lack of knowledge unless they have been given supervision or instruction to use the product in a safe way and understand the hazards involved. Do not use this product under the following circumstances: i) Where the use of electronic devices is prohibited; ii) On or near heat sources i.e. radiators or fires; iii) If it is damaged, tampered or broken and iv) If it has been exposed to excessive heat or moisture.
Visual Description: A warning symbol indicating caution is required when operating the product.
ATTENTION
IQOS works exclusively with HeatSticks. Never use IQOS with a cigarette or similar products or with tobacco sticks or accessories not approved by the manufacturer. Do not remove a HeatStick while in use. HeatSticks are single use only and should never be re-used, lit with a match, lighter or any other flame source.
Tobacco and health effects
IQOS is not risk-free.
HeatSticks contain nicotine, which is addictive.
The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.
Nicotine
Nicotine is naturally present in the tobacco used in HeatSticks. Nicotine is addictive and may cause side effects similar to those associated with other nicotine-containing products, like headaches, nausea, or throat irritation. If you experience these symptoms stop using HeatSticks and consult a health care professional.
IQOS is not for people who have heart problems or are diabetic.
IQOS should not be used during pregnancy or while breastfeeding.
If you are pregnant, breastfeeding or think you may be pregnant, you should quit tobacco and nicotine use altogether and consult a health care professional.
Children and adolescents
IQOS is intended for adult use only.
Children and adolescents should not use IQOS under any circumstances.
IMPORTANT SAFETY INFORMATION
WARNING | CHOKING AND INGESTION HAZARD
Keep HeatSticks out of reach of children and pets.
CHOKING HAZARD — HeatSticks contain small parts.
INGESTION HAZARD If HeatSticks are swallowed, seek medical attention immediately due to risk of nicotine ingestion.
Electronic Risks
Failure to follow these Safety Warnings and Instructions could result in fire, explosion, electric shock, injury, or damage to the product or other property:
Only Intended Users should use IQOS.
Only charge the IQOS Pocket Charger with the approved IQOS Power Adaptor model supplied in the box or available from your local or online IQOS stores for charging purposes. See the Technical Data section of this User Guide for a list of approved IQOS Power Adaptor models.
Do not use third-party accessories with IQOS.
Only charge the IQOS Pocket Charger using Safety Extra Low Voltage. See the Technical Data section of this User Guide for details on voltage.
Do not use IQOS where the use of electronic devices is prohibited.
Only charge the IQOS Pocket Charger indoors as indicated by the symbol. Visual Description: A symbol indicating indoor charging.
Do not use IQOS or charge the IQOS Pocket Charger and/or IQOS accessories if they are damaged, tampered with, or broken.
Do not use IQOS if its batteries appear to be leaking.
Do not use, charge, or store IQOS in places with high temperature (such as inside a car in summer, or near heat sources such as radiators or fireplaces).
Do not use IQOS where flammable materials, liquids and gases are present.
Never immerse or put IQOS or its accessories in contact with water and/or other liquids. Do not touch IQOS and/or its accessories if they become wet or immersed in any liquid.
Never dispose of IQOS and/or its accessories with other household waste, as it may come into contact with water and/or other liquids.
Clean the USB charging port on the IQOS Pocket Charger periodically to avoid accumulation of foreign matters (such as dust particles).
Disconnect IQOS and/or its accessories from any source of power if it overheats, fumes, ignites, or burns while charging.
Do not touch IQOS and/or its accessories if they do overheat, fume, ignite, or burn.
Handle with care. Do not drop IQOS or subject it to strong shock.
Do not attempt to open, service, modify, or repair any component of IQOS, or to replace any of the components or batteries.
Only use IQOS in ambient temperatures between 0° and 50°C.
WARNING BATTERY RISK
IQOS is powered with sealed Lithium-ion (Li-ion) batteries. Under normal conditions of use, the battery is sealed. If battery fluid leaks, follow these precautions:
If you swallow fluid, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
If fluid is inhaled, get fresh air and seek medical attention.
In case of contact with skin, wash hands and do not touch eyes.
In case of contact with eyes, immediately flush with running water for at least 15 minutes and seek medical attention.
WARNING | HOT AEROSOL RISK
When using IQOS under hot and humid weather conditions, the water in the aerosol makes the aerosol temperature feel very hot.
To help avoid this sensation, store your HeatSticks in a cool dry place. Do not expose product to high humidity conditions or direct sunlight. Do not use IQOS during hot conditions or in periods of high humidity.
If you experience discomfort, stop using the product and contact a health care professional.
WARNING | ALLERGIC REACTION RISK
IQOS could cause an allergic reaction. Stop using IQOS and seek medical attention immediately if you experience any of the following symptoms that may indicate a serious allergic reaction: swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.
EXCLUSIVE USE OF HEATSTICKS
Only purchase IQOS and HeatSticks from your local or online IQOS stores or other authorized retailers.
Only use IQOS with HeatSticks. Never use IQOS with a cigarette or similar products that are not approved for use with IQOS. Doing so may result in injury.
Do not modify HeatSticks in any way or add any substance to HeatSticks. Doing so may result in injury.
Reporting of adverse events or incidents
If you experience any unwanted health effect when using IQOS, consult a health care professional.
You can report any adverse event or incident directly by contacting your local Customer Care listed on the iqos.com.
By reporting side effects, you can help provide more information on the safety of this product.
This symbol Visual Description: A symbol indicating proper disposal of the product and its parts, including batteries, separate from household waste. on the product or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. Alternatively, waste batteries can be returned free of charge at the point of sale.
The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing of waste equipment as unsorted municipal waste (e.g. by waste incineration or landfilling) can have negative effects on the environment and human health.
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your local household waste disposal service or the shop where you purchased the product.
The local importer of the product will provide for the financing of the treatment and recycling of waste equipment returned through these designated collection points in accordance with local requirements.
Hereby, Philip Morris Products SA. declares that IQOS 3 DUO is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The official Declaration of Conformity may be found at: www.pmi.com/declarationofconfonmity
IQOS 3 DUO Model A1505 operates within 2.402-2.460GHz frequency band with a maximum RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 Is equipped with a passive NFC tag that operates at 13.56MHz frequency band. Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.
Bluetooth®
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Philip Morris Products SA and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
IQOS 3DUO KG user guide EN Adobe PDF library 11.00 Adobe Illustrator CC 2014 (Macintosh)
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