Important Safety Information
Carefully read, understand, and follow all information in this user manual before installing and using the swimming pool. These warnings, instructions, and safety guidelines address common risks of water recreation but cannot cover all risks and dangers. Always use caution, common sense, and good judgment when enjoying any water activity. Retain this information for future use.
Non-Swimmer Safety
- Continuous, active, and vigilant supervision of weak swimmers and non-swimmers by a competent adult is required at all times, especially for children under five who are at the highest risk of drowning.
- Designate a competent adult to supervise the pool each time it is being used.
- Weak swimmers or non-swimmers should wear personal protection equipment when using the pool.
- When the pool is not in use or is unsupervised, remove all toys from the swimming pool and its surroundings to avoid attracting children.
Safety Devices
- To prevent children from drowning, it is recommended to secure access to the pool with a protection device.
- To prevent children from climbing from the inlet and outlet valve, install a barrier and secure all doors and windows where applicable to prevent unauthorized access.
- Barriers, pool covers, pool alarms, or similar safety devices are helpful aids but are not substitutes for continuous and competent adult supervision.
Safety Equipment
- It is recommended to keep rescue equipment, such as a ring buoy, by the pool.
- Keep a working phone and a list of emergency phone numbers near the pool.
Safe Use of the Pool
- Encourage all users, especially children, to learn how to swim.
- Learn Basic Life Support (Cardiopulmonary Resuscitation - CPR) and refresh this knowledge regularly.
- Instruct all pool users, including children, what to do in case of an emergency.
- Never dive into any shallow body of water, as this can lead to serious injury or death.
- Do not use the swimming pool when using alcohol or medication that may impair your ability to safely use the pool.
- When pool covers are used, remove them completely from the water surface before entering the pool.
- Protect pool occupants from water-related illnesses by keeping the pool water treated and practicing good hygiene. Consult the water treatment guidelines in the user’s manual.
- Store chemicals (e.g., water treatment, cleaning, or disinfection products) out of the reach of children.
- Use appropriate signage, displayed in a prominent position within 2 meters of the pool.
- Keep children under supervision in the aquatic environment; no diving.
- Removable ladders shall be placed on a horizontal surface.
- Accessible surfaces should be checked regularly to avoid injuries, irrespective of the materials used for pool construction.
- Regularly monitor bolts and screws for splinters or any sharp edges to avoid injuries.
ATTENTION: Do not leave the drained pool outside. The empty pool is liable to being deformed and/or displaced due to wind.
WARNING! If a filter pump is used, refer to the pump’s manual for instructions. The pump cannot be used while people are inside the pool!
WARNING! The use of a swimming pool implies compliance with the safety instructions described in the operating and maintenance guide. Pay particular attention to the possibility of unexpected access to the swimming pool by children under 5 years by securing the access to it, and, during the bathing period, keep them under constant adult supervision.
Please read carefully and keep for future reference.
Diagram Description: A circular graphic with a hand symbol inside a circle, indicating “DO NOT RETURN TO THE STORE”. Below it, text asks “QUESTIONS? PROBLEMS? MISSING PARTS?” and directs users to www.bestwaycorp.com for FAQ, Manuals, or Spare Parts.
Diagram Description: Two circular graphics with a red cross indicating “Do not lean on the steel wall”. The first shows a person leaning from the outside, the second shows a person leaning from the inside. A “CAUTION” box states: “Do not push or lean on the steel wall, this may damage or deform the pool wall.”
Diagram Description: A diagram showing a pool liner being fitted into a steel wall. A note explains the liner is designed to be smaller for technical reasons and suggests placing it in the sun for one hour to make it more pliable for easier installation, stating this procedure will not damage the liner.
Diagram Description: Icons representing: rescue equipment (ring buoy), communication (phone), swimming, restricted activity (alcohol/medication), pool cover, water treatment, chemicals, signage. Two circular graphics with a red cross: one showing a person diving into shallow water, the other showing children unsupervised in water. A graphic shows a ladder placed on a flat, horizontal surface.
Selecting a Suitable Location
WARNING: Leveling is extremely important. Carefully select the location for your new pool. This is the most important decision you will have to make to ensure the safety and success of your pool's construction. A poorly-chosen location could cause problems in the future that may cause injury, death or financial loss. Read carefully the checklist below when selecting where to set up your pool.
Acceptable Locations:
- Flat, level, firm and dry ground with easy access to all sides of the pool.
- Exposed to direct sunlight.
- Access to electricity for running the filter pump and other pool accessories.
- Easy to access to a water source.
- Protection from wind.
- Position the pool near an adequate system to discharge the pool.
Unacceptable Locations:
- Sloping, uneven ground.
- Sandy, rocky or soggy ground.
- Close to wooden construction (e.g., pergolas and decking).
- Next to trees.
- Overhead wires and clotheslines.
- Drains, electric wires or gas pipelines underneath the site.
- Poor or little drainage.
- High flood risk locations.
- High wind conditions.
NOTE: Remove the higher ground rather than filling the low laying ground. All grass and sod under the entire pool area must be removed.
Diagram Description: Diagrams illustrating ideal locations (flat, level ground, sunny, accessible utilities) and unsuitable locations (sloping ground, sandy ground, near trees, overhead wires, flood risk areas). A note emphasizes removing higher ground rather than filling low ground and removing grass/sod.
Pool Assembly
Please refer to diagram steps for assembly.
Step 1: Parts Identification
Diagram Description: Shows various pool sizes (3.30m x 84cm / 10'10" x 33", 3.60m x 90cm / 12' x 36", 4.60m x 90cm / 15' x 36", 4.88m x 1.07m / 16' x 42", 5.49m x 1.20m / 18' x 48") and lists the quantity of rail covers (#01), cap nuts (#02), and bolts (#03) required for each size.
Step 2: Rail and Connector Assembly
Diagram Description: Illustrates how to connect rail connectors (#13) to the steel wall sections using cap nuts (#02) and bolts (#03). Different configurations (A, B, C, D) are shown, corresponding to different pool sizes and assembly methods.
Step 3: Liner Placement
Diagram Description: Shows a pool liner (#07) being placed on the ground, alongside a section of the steel wall and a pair of gloves.
Step 4: Joining Steel Walls
Diagram Description: Depicts the steel wall sections being joined together. A note explains that if the holes on the ends of the steel wall do not align, one side of the steel wall can be lifted to adjust the space between the rails until the holes align.
Step 5: Aligning Holes
Diagram Description: Shows a person inside the pool structure, potentially using a tool to align holes. An important note warns against using a screwdriver to align holes, as this will cause damage to the holes themselves.
Step 6: Completed Wall Structure
Diagram Description: Shows the assembled steel wall structure of the pool.
Step 7: Checking Dimensions
Diagram Description: Illustrates a circular pool structure with dimensions A and B, indicating that A should equal B for a perfectly round pool.
Step 8: Smoothing the Liner
Diagram Description: Shows a person inside the pool, smoothing the liner to remove wrinkles.
Step 9: Attaching Liner to Top Rail
Diagram Description: Shows the liner being attached to the top edge of the steel wall structure using clips (#12).
Step 10: Securing Liner
Diagram Description: Depicts the liner being further secured to the top rail of the pool structure.
Step 11: Filling with Water
Diagram Description: Shows the liner being filled with water. A graphic with a checkmark indicates the correct water level, while a graphic with a cross indicates an incorrect, too high water level.
Step 12: Attaching Connection Valve
Diagram Description: Shows the connection valve assembly (#10) being attached to the pool wall.
Step 13: Connection Valve Assembly Details
Diagram Description: Provides a detailed view of the connection valve assembly, showing parts #10 (Control Valve), #13 (Rail Connector), #01 (Rail Cover), and #07 (Liner). It illustrates how to attach the assembly to the pool wall with specific spacing requirements (0.5-1.5cm / 0.2-0.6in.) between the valve and the top of the water surface.
Step 14: Final Water Fill
Diagram Description: Shows the pool filled with water to a level where the connection valve assembly is visible and submerged.
Step 15: Installing Inlet/Outlet Fittings
Diagram Description: Illustrates how to attach suction fittings (#05) and outlet fittings (#06) to the liner. It includes notes advising caution regarding splinters or sharp edges when cutting the pool liner and emphasizes that cutting more liner than necessary will damage and void the pool liner.
Step 16: Connecting Valve and Adaptor
Diagram Description: Shows the control valve (#04) and hose adaptor (#08) being connected, likely to the pool's plumbing system.
Steps 17 & 18: Final Assembly
Diagram Description: Shows the completed pool filled with water, with the inlet and outlet fittings visible on the pool wall.
IMPORTANT: Before connecting the valve to the pool, first fill the pool with water to a level that leaves roughly 5-6 cm (2" - 2.5") of space between the bottom of the valve and the top of the water surface. WARNING! Never permanently install the connection valve before the water is within a few centimeters of them because the liner has to be properly taut from the pressure of the water.
NOTE on Suction Fittings: Submerged suction fittings are used. The maximum flow rating for suction fittings is 44 GPM. They are wall-mounted only. Replace suction fittings within 1 installed year. Observe suction fittings for damage or tampering before each use. Missing, broken, or cracked suction fittings shall be replaced before using the pool. Loose suction fittings shall be reattached or replaced before using the pool.
Pool Maintenance
Warning: If you do not adhere to the maintenance guidelines covered herein, your health might be at risk, especially that of children. Pool water treatment is essential for the safety of the users. Using chemicals inappropriately will cause property damage and personal injury.
NOTE: The pump is used to circulate the water and to filter small particles. In order to keep your pool water clean and hygienic, you must also add chemicals.
- It is recommended not to fill the pool with catchment water, drilling water, or drainage well water, as these waters generally contain polluted organic substances including nitrates and phosphates. Filling pools with water from the public network is advised.
- Always keep your pool clean and apply the correct pool chemicals. Unsanitary water is a serious health hazard. It is recommended to use disinfectant, flocculant, acid, or alkali chemicals to treat your pool.
- Clean the PVC liner regularly with non-abrasive brushes or a pool vacuum cleaner.
- Throughout the season, the water filtration system must run long enough each day to clean the entire volume of water in the pool.
- Check the filter cartridge (or sand in a sand filter) regularly and replace dirty cartridges (or sand).
- Regularly check the screws, bolts, and all metal parts for rust. Replace if necessary.
- If it rains, check that the water level is not higher than the specified level. If water exceeds the specified levels, drain the pool to the specified level.
- Do not use the pump when the pool is in use.
- Cover the pool when not in use.
- For pool water treatment, the pH value is very important.
ATTENTION: Do not leave the drained pool outside. The empty pool is liable to being deformed and/or displaced due to wind.
ATTENTION: Please do not clean or perform any maintenance work on the PVC liner when the temperature is lower than 5°C (41°F).
Water Quality Parameters
The following parameters ensure good quality water:
Parameters | Values |
---|---|
Water clarity | clear view of the pool bottom |
Colour of the water | no colour should be observed |
Turbidity in FNU/NTU | max. 1,5 (preferably less than 0,5) |
Nitrate concentration above that of fill water in mg/l | max. 20 |
Total organic carbon (TOC) in mg/l | max. 4,0 |
Redox potential against Ag/AgCl 3,5 m KCl in mV | min. 650 |
pH value | 6,8 to 7,6 |
Free active chlorine (without cyanuric acid) in mg/l | 0,3 to 1,5 |
Free chlorine used in combination with cyanuric acid in mg/l | 1,0 to 3,0 |
Cyanuric acid in mg/l | max. 100 |
Combined chlorine in mg/l | max. 0,5 (preferably close to 0,0 mg/l) |
Winterization
If you do not want to dismantle the pool in winter, please observe the following instructions:
IMPORTANT: Do not drain all of the pool water. If you do so, the pool may be damaged by strong wind. Drain the water to 10cm below the inlet valve on the pool wall.
- Drain the water to 10cm below the inlet valve on the pool wall. You can use a pump or a garden hose (Diagrams 19, 20).
- Treat the pool water with a suitable chemical product.
- Remove the filtration system from the pool. You can leave the inlets/outlets attached to the pool.
- Also remove any other pool accessories and store them in a dry and cool place.
- Protect the pool with the pool cover.
If you want to dismantle the pool in winter, please observe the following instructions:
- Drain the pool with a garden hose, or use a drain pump to empty the pool (Diagram 19).
- Clean all pool parts with a sponge and soap with a neutral pH. Dry them and tidy them away in a dry and clean place.
Diagram Description (19 & 20): Shows a pump being used to drain water from the pool to a level 10cm below the inlet valve.
Re-Assembly
Carefully inspect your pool to ensure that there are no missing or damaged parts.
- Follow steps 1 through 8 for assembling the rail and steel wall.
- Align the holes on both the steel wall and the liner.
- Assemble the control valve and strainer.
Diagram Description: Shows the connection valve assembly (#04, #08) and inlet/outlet fittings (#05, #06) being prepared for re-assembly.
Diagram Description: Shows the pool structure after assembly and filling with water, following steps 9 through 13.
NOTE: If you discover the liner is damaged, please contact our After Sales Service or purchase a new liner.
Limited Bestway® Manufacturer's Warranty
The product you have purchased comes with a limited warranty. Bestway® stands behind its quality guarantee and assures, through a replacement warranty, that your product will be free from manufacturer's defects.
To enact a warranty claim, this form must be completed and submitted with a copy of your receipt/purchase to your local Bestway After Sales Center. Before any claims can be accepted, the Bestway After Sales Center may ask you to send a piece of the defective part to the center (e.g., a cut out of the production batch number / drain valve). Please contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim.
Bestway® is not responsible for economic loss due to water or chemical costs. Bestway® will not replace any products deemed to have been damaged due to negligence or used outside of the owner's manual guidelines.
Bestway's warranty covers manufacturing defects discovered while unpacking the product or during use, within the limits of proper usage and respectful of warnings and instructions as stated within the user's manual. This warranty does not apply to products which have been modified by any 3rd parties. The product must be stored and handled in accordance with the technical recommendations.
Warranty Claim Information:
Please choose the type of your pool: [Illustration of pool types]
Date of purchase receipt:
Customer Code Number:
TO: Bestway® Service Department Date:
FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com.
Please provide your address details in full. Note: Incomplete address details will result in delayed shipments. Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
Required Information - Please Write the Shipping Address:
Name:
Address:
Zip Code:
Retailer:
Country:
City:
Mobile:
Telephone:
Fax:
E-mail:
Please write the Batch Number and Item Code located on the liner.
Batch Number:
Item Code:
Diagram Description: Shows the location of the Batch Number and Item Code on the pool liner, typically a label with alphanumeric codes and a date format (YYYY-MM-DD).
Problem Description:
- Item is torn / Leaking
- Faulty welding
- Faulty upper ring
- Faulty drain valve
- Other (Please describe)
- Missing part (Please use the code for the missing part. This can be found in the owner's manual.)
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing. In order to better assist you, we request all information you provide to be complete.
For FAQ, Manuals, Videos or Spare Parts, please visit our website: www.bestwaycorp.com
Videos are also available on our Bestway Channel on YouTube: www.youtube.com/user/BestwayService