Important Usage Instructions
- Do not disassemble the device! Any changes or modifications will void the warranty and the user's ability to operate the equipment.
- All wireless data transferring devices that produce interference may affect other devices that are placed nearby.
- Do not use OBDeleven if it distracts the driver or causes any discomfort due to the OBD2 port's placement. The device must not interfere when driving the vehicle or the driver's ability to do so.
- Please consult representatives of your vehicle's manufacturer regarding the location of the OBD2 port on your car.
- The device can be affected by water and humidity. ??
- ATTENTION! The device uses SELV limited power source. The nominal voltage is 12 V DC. The allowed range of the voltage varies between 9 V and 16 V DC.
Application Download
Download the application from App Store, Google Play, or AppGallery.
- Available on the App Store
- Get it on Google Play
- Explore it on AppGallery
Quick Start
- Plug the device into the OBD2 port.
- Turn on the ignition or start the engine.
- Make sure the LED lights on the OBDeleven device are on, indicating that it is receiving power.
The OBD2 port is usually located under the dashboard, on the left side beneath the steering wheel column, or behind a latch or a cover somewhere around the dashboard.
Account Creation
Create an account by using your Email ✉️ or alternatively, your Facebook [Facebook] or Apple ID [Apple ID] account.
Add Device and Connect to Your Car
- Plug the device into the OBD2 port;
- Open up the OBDeleven application;
- Press the Connect button;
- Choose the OBDeleven 2 device;
- Create a six-digit PIN for the device.
Add Credits and/or a Plan to Your Account
If you have purchased a PRO/ULTIMATE plan or Credits, redeem your digital content code that you received in your email in the Dashboard on app.obdeleven.com
A tutorial on how to redeem your plan or purchased credits can be found here: obdeleven.com/video-tutorial
Compatibility
To check the full list of supported vehicles and features, go to obdeleven.com/supported-vehicles or check the 'Supported vehicles' section on the OBDeleven application.
You must use the hardware and software of Voltas IT in a responsible manner, having critically assessed your knowledge about programming (coding) of a vehicle. For more information, please visit: obdeleven.com/terms-and-conditions
Requirements
- iOS 15 or newer supported phones/tablets;
- Android 6.0 or newer phones/tablets.
OBDeleven Specifications
- Size: 41 x 33 x 24 mm
- Weight: 25 g
- Idle Power Consumption / Max Power Consumption: 0.42 W / 0.54 W
- Input Current: 45 mA
- Operating Voltage: Between 9 and 16 V
- Connection: Bluetooth BLE 4.2
- Color: Black
- Frequency Support: 2402-2480MHz for BLE
- MAX RF Output Power (EIRP): 1.60dBm
Troubleshooting Tips
You can access this and other important information via our help platform found here: obdeleven.com/faq
Alternatively, please contact support by using the Live Chat function on the OBDeleven website or contacting via email at support@obdeleven.com
Return Policy
- We apply a 14-day return policy. The item must be returned in the original packaging and without any marks of use.
- Hardware or accessories purchased online may be opened for inspection (yet not used) and can be returned for a refund or exchange within the 14-day return period, following the dispatch date.
- Virtual items such as credits, PRO or ULTIMATE plan can be returned within 30 days if they were not used.
- Postage and packaging costs incurred when returning an unwanted product for international or domestic Lithuanian orders are not refundable.
- Items bought as part of a bundle, including PRO or ULTIMATE plan or credits, hardware, and/or software packs, if returned when the digital content was used, will result in the full price being charged for the other items in the bundle. Your refund will be adjusted accordingly.
- If returning hardware, it must contain all of the components.
Warranty
Voltas IT guarantees that its products are free of any manufacturing defects for 24 months. If a product fails within this warranty period, it can be:
- Repaired;
- Replaced with a new product.
The warranty does not apply when the product is purchased from an unauthorized reseller, if instructions were not complied with, or if the product was damaged due to abuse, accident, modification, or other causes beyond reasonable control. Any replacement product will have a warranty equivalent to the remaining original warranty period or 90 calendar days, whichever is longer.
How to Submit a Warranty Claim
To obtain warranty service, contact support via the Live Chat on the OBDeleven website or refer to customer support at support@obdeleven.com.
- It is the user's responsibility to safely package the device and hardware being returned, including providing correct required information to verify your account.
- The user is also responsible for any shipping and handling charges, in addition to any applicable customs duties, VAT, or other associated taxes or charges when returning hardware.
- Hardware for which Voltas IT cannot reproduce the claimed issue or for which purchase cannot be verified will be rejected.
For more detailed information regarding the warranty, please visit obdeleven.com/warranty
Regulatory Information
FCC ID: 2AVJ4-OBDELEVEN2
IC: R-R-VIU-MOD500
R210-143798
CE
ROHS
PAP (20)
UKCA
[WEEE symbol - crossed-out wheeled bin]
OBDeleven
