Grandstream Networks - Networking & Unified CommunicationsGrandstream Networks - Networking & Unified Communications
Datasheet for GRANDSTREAM models including: grandstream, UCM63xx Series PBX, PBX
UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 5 INTRODUCTION OVERVIEW Wave web is a client application for the UCM63xx series IP PBX users to use web browser to participate in
System Cleanup/Reset → Cleaner. It can either be done manually under Manual Cleaning as show below: Figure 18: Manual IM Data cleaning. Alternatively ...
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UCM63xx Series GS Wave Web Admin Guide Table of Contents CHANGE LOG ................................................................................................................ 4 Firmware 1.0.5.4 .................................................................................................................................. 4 Firmware 1.0.3.10 ................................................................................................................................ 4 Firmware 1.0.2.25 ................................................................................................................................ 4 INTRODUCTION............................................................................................................. 5 OVERVIEW ......................................................................................................................................... 5 Feature Highlights................................................................................................................................ 5 Specifications....................................................................................................................................... 6 WEBRTC CONFIGURATION.......................................................................................... 7 AUDIO CONFERENCE................................................................................................. 10 Creating Audio Conference Room ...................................................................................................... 11 Audio Conference Settings................................................................................................................. 13 Managing Audio Conference .............................................................................................................. 14 VIDEO CONFERENCE ................................................................................................. 15 Creating Video Conference Room ...................................................................................................... 16 Video Conference Settings................................................................................................................. 17 Managing Video Conference .............................................................................................................. 19 SCHEDULING A CONFERENCE ................................................................................. 21 LOGO CUSTOMIZATION ............................................................................................. 26 IM DATA CLEANING .................................................................................................... 27 UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 2 Table of figures Figure 1: Enable WebRTC ....................................................................................................................... 7 Figure 2: WebRTC Support for Extension ................................................................................................ 7 Figure 3: Global Conference Options ....................................................................................................... 8 Figure 4: Audio Conference Room ......................................................................................................... 10 Figure 5: Audio Conference Room Parameters ...................................................................................... 11 Figure 6: Conference Settings ............................................................................................................... 13 Figure 7: Ongoing Conference with Participants..................................................................................... 14 Figure 8: Video Conference Configuration Page .................................................................................... 15 Figure 9: Creating New Video Conference Room ................................................................................... 16 Figure 10: Video Conference Settings.................................................................................................... 19 Figure 11: Ongoing Video Conference ................................................................................................... 20 Figure 12: Video Conference Schedule.................................................................................................. 21 Figure 13: Video Conference Schedule Parameters............................................................................... 22 Figure 14: Email Reminder for the Scheduled Meeting........................................................................... 24 Figure 15: Video Conference Schedule Pending ................................................................................. 25 Figure 16: Video Conference Schedule Completed ............................................................................. 25 Figure 17: Customized Logo Interface ................................................................................................... 26 Figure 18: Manual IM Data cleaning....................................................................................................... 27 Figure 19: Automatic IM Data Cleaner ................................................................................................... 28 Table of tables Table 1: Wave Web Specifications ........................................................................................................... 6 Table 2: Global Conference Options......................................................................................................... 9 Table 3: UCM Audio Conference Specifications...................................................................................... 10 Table 4: UCM Audio Conference Room Parameters............................................................................... 11 Table 5: Conference Settings ................................................................................................................. 13 Table 6: UCM Video Conference Specifications ..................................................................................... 15 Table 7: Video Conference Room Configuration Parameters .................................................................. 17 Table 8: Video Conference Settings ....................................................................................................... 17 Table 9 : Video Conference Schedule Parameters ................................................................................. 22 Table 10: Automatic IM Data Cleaner ..................................................................................................... 28 UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 3 CHANGE LOG Firmware 1.0.5.4 Add Historical Meeting for Conference Schedule. [SCHEDULING A CONFERENCE] Added post-meeting report email reminder. [SCHEDULING A CONFERENCE] Improve meeting room specifications. [AUDIO CONFERENCE] [VIDEO CONFERENCE] Added ability to customize LOGO. [LOGO CUSTOMIZATION] Added the ability to clean IM Data. [IM DATA CLEANING] Firmware 1.0.3.10 No major changes. Firmware 1.0.2.25 This is the initial version. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 4 INTRODUCTION OVERVIEW Wave web is a client application for the UCM63xx series IP PBX users to use web browser to participate in web video/audio conferences and make calls via WebRTC. With Wave web client, users can easily create, schedule, manage, and join video conference calls, share presentation, chat during conference calls, register UCM extension and make point-to-point calls. Wave web helps enterprise users to join meetings and communicate efficiently. It is an ideal product for enterprises looking for tools for users to communicate and work productively. Feature Highlights Supports Google Chrome v75+ and Mozilla Firefox v70+. Native integration with UCM including contacts and ability to display SIP users' online status. Supports LDAP to access contacts in the UCM LDAP server. Supports call display, voicemail, and call encryption. Supports call history. High quality point-to-point audio and video calling. Full integration with Grandstream UCM6300 IP PBX, including creation of QR code for automatic login, call transfer, call recording from server and etc. Supports Opus and G.722 for HD audio. Jitter resilience up to 50% audio packet loss and 20% video packet loss. Supports H.264. Supports joining meeting via link without logging in. Supports schedule meeting and meeting now at anywhere anytime. Built-in NAT traversal including automatic NAT discovery and TURN/ICE. Integrated UCM user portal entry to access personal data, follow me settings, SCA, wakeup calls etc. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 5 Specifications Protocols/Standards Table 1: Wave Web Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, DNS (A record, SRV, NAPTR), STUN/TURN/IC, SIMPLE, LDAP, TLS, SRTP, IPv6 Voice Codecs and Capabilities Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM, NetEQ FEC 2.0, NACK Full-duplex speaker, AEC, AGC, Noise Reduction, PLC, Adaptive JIB DTMF In-audio, RFC2833, SIP INFO Video Codecs and Capabilities H.264, H.263, H.263+, H.265, VP8 1080P HD video, supports displaying multiple videos, screen sharing, camera on/off, GS-Fec Telephony Features Call hold/unhold, mute/unmute, call transfer, audio meeting room, video meeting room, call history, scheduling meeting, voicemail, call recording and etc. User portal entries allows access for personal data, wakeup call settings, SCA, follow me settings, call queue, CDR, CRM user settings and etc. UCM Applications Supports UCM feature codes (transfer, call park, recording, meeting control options and etc.) QoS Layer 3 QoS (ToS, DiffServ, MPLS) Security SIP over TLS, SRTP (128-bit and 256-bit), HTTPS Multi-language Support Login English, Simplified Chinese and etc. Supports login with SIP extension and password. Supports joining meeting via link without logging in. Upgrade Wave Web client is built in with UCM and upgrades via UCM. Please visit our website for more Wave web information and product documentations: http://www.grandstream.com UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 6 WEBRTC CONFIGURATION GS Wave feature requires UCM WebRTC function which is enabled by default. To check and ensure that the UCM has WebRTC turned on, please follow below steps. 1. Navigate to UCM web UI admin page Value Added Features WebRTC. Enable WebRTC support. Figure 1: Enable WebRTC 2. Select the extensions that would use WebRTC and enable WebRTC support on them under Features section. Figure 2: WebRTC Support for Extension UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 7 3. Also, the administrator can configure some global conference options like the maximum Concurrent Audio and Voice quality a conference can have by navigating to UCM web UI admin page PBX Settings General Settings like shown in the figure below. Figure 3: Global Conference Options UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 8 Conference Max Concurrent Audio Conference Voice Indicator Sensitivity Conference Voice Quality Table 2: Global Conference Options Configures the maximum number of participants that can be heard simultaneously in audio/video conferences. If the number of participants talking at any given point exceeds this value, the audio of the excess participants will not be heard Configures the sensitivity of the talking indicator in conferences. Setting this higher will make the talking indicator appear more easily for lower volumes of audio. The options available are: Very High, High, Medium, Low. Note: This does not adjust audio input sensitivity itself. Lower volumes of sounds may still be heard even if the talking indicator does not show the source. Configures the voice quality of audio and video conferences, two options are available: OPUS Fullband (48KHZ) OPUS Narrowband (8KHZ) UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 Page | 9 AUDIO CONFERENCE UCM supports audio conference. The UCM admin can create multiple audio conference rooms for users to dial in. Table 3: UCM Audio Conference Specifications UCM630x series Number of audio conference room Participant limit UCM6301 3 75 UCM6302 8 150 UCM6304 15 200 UCM6308 25 300 Log in UCM web UI as admin and go to Call FeaturesAudio Conference. In this page, users could create, edit, view, invite, manage the participants, and delete conference rooms. The conference room status and conference call recordings (if recording is enabled) will be displayed in this web page as well. Figure 4: Audio Conference Room Click on "+Add" to create a new audio conference room. Click on to edit the audio conference room. Click on to delete the audio conference room. Note: "Enable CEI Notify" option is available for UCM admin to configure. By default, it is enabled on UCM. When it is enabled, meeting participants can view participant list in the audio conference room. UCM admin should evaluate whether to enable this option as too many CEI messages sent for the conference room could affect UCM system's performance. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 10 Creating Audio Conference Room Click on "+ Add" to create a new audio conference room. Users will be prompted to configure the following options for the audio conference room: Extension Privilege Password Kick Warning Interval Host Password Wait for Moderator Figure 5: Audio Conference Room Parameters Table 4: UCM Audio Conference Room Parameters Configure the conference number for the users to dial into the conference. Note: Up to 64 characters. Please select the permission level for outgoing calls. When configured, the users who would like to join the conference call must enter this password before accessing the conference room. Note: The password must be at least 4 characters. If there is only one participant in a conference room, a kick warning prompt will play at the configured interval. If no input from the participant is received after the prompt, he will be automatically kicked out of the conference. The valid range is 1-60 minutes. Configure the password to join the conference room as Moderator. Conference Moderator can manage the conference call via IVR (if "Enable Caller Menu" is enabled) as well as invite other parties to join the conference by dialing "0" (permission required from the invited party) or "1" (permission not required from the invited party) during the conference call. Note: If the Moderator Password field is left blank, moderator functionality will not be available for the meeting. If enabled, the participants will not hear each other until the host joins the conference. The default setting is "No". UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 11 Quiet Mode Announce Callers Enable Caller Menu Record Conference Note: If "Quiet Mode" is enabled, the voice prompt for "Wait For Admin" will not be announced. If enabled, if there are users joining or leaving the conference, voice prompt or notification tone will not be played. The default setting is "No". Note: "Quiet Mode" and "Announce Callers" cannot be enabled at the same time. If enabled, the caller will be announced to all conference participants when there the caller joins the conference. The default setting is "No". Note: "Quiet Mode" and "Announce Callers" cannot be enabled at the same time. If enabled, conference participant could press the * key to access the conference room menu. The default setting is "No". If enabled, `the calls in this conference room will be recorded automatically in a .wav format file. All the recording files will be displayed and can be downloaded in the conference web page. The default setting is "No". Play Hold Music If enabled, the UCM630X will play Hold music when there is only one user in the conference. The default setting is "No". Custom Music On Hold Select the music on hold class to be played in conference call. Music On Hold class can be set up under Web GUIPBX SettingsMusic On Hold. If enabled, the invitation from Web GUI for a conference room with password will Skip Authentication skip the authentication for the invited users. The default setting is "No". Allow User Invite If enabled, users could press 0 to invite other users (with the users' permission) or press 1 to invite other users (without the user's permission) to join the conference. The default setting is "No". Note: Conference administrator can always invite other users without enabling this option. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 12 Audio Conference Settings Click on on the audio conference room page to access and configure global settings for all audio conference rooms. Configuration settings page contains the following options: Enable Talk detection DSP Talking Threshold DSP Silence Threshold Table 5: Conference Settings If enabled, the AMI will send the corresponding event when a user starts or ends talking. The time in milliseconds of sound above what the DSP has established as base line silence for a user before a user is considered to be talking. This value affects several operations and should not be changed unless the impact on call quality is fully understood, the default value is 200. The time in milliseconds of sound falling within the what the DSP has established as base line silence before a user is considered to be silent. This value affects several operations and should not be changed unless the impact on call quality is fully understood, the default value is 2500. Figure 6: Conference Settings UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 13 Managing Audio Conference During the conference call, users can manage the conference from Web GUI after logging in as admin. Click on on the left of each conference room to expand real-time participant list for the admin to view. Click on to remove selected participants from the conference. Click on to mute selected participants. Click on to unmute selected participants. Click on to invite contact group or remote conference room so multiple conference rooms that can be bridged. Click on to invite other users into the conference room. : This indicates the conference room is unlocked. Click on to lock conference. If the conference is locked, no new party can be invited or can join the conference. : This indicates the conference room is locked. Click on to unlock this conference room. Figure 7: Ongoing Conference with Participants UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 14 VIDEO CONFERENCE The video conference configurations can be accessed under Web GUICall FeaturesVideo Conference. In this page, users could enable, set the Basic setting, create, edit, view, manage, delete conference rooms, and edit the Conference Schedule. Figure 8: Video Conference Configuration Page - Click "+ Add" to create new video conference room. - Click on to edit the video conference room. - Click on to delete the video conference room. Table 6: UCM Video Conference Specifications UCM630x series Number of video conference room Participant limit UCM6301 4 20 UCM6302 6 30 UCM6304 8 60 UCM6308 10 80 UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 15 -------------------------------------------------------------------------------------------------------------------------------------------Notes: By default, for each video conference room, up to 4 video feeds and 1 screen sharing can be supported. UCM admin could configure the video conference room to support 9 video feeds. However, more video feeds will require more system resources which affects system performance. Please consider and configure as needed. During meeting, if the UCM detects other scheduled meeting to be started soon, it will remind the meeting participants that the current meeting will end soon. UCM video conference room can be resource intensive. When video conference room is used and UCM is busy at the moment, UCM's performance may be affected. -------------------------------------------------------------------------------------------------------------------------------------------- Creating Video Conference Room Click on "+ Add" to create a new video conference room. Users will be prompted to configure the following options for the conference room. Figure 9: Creating New Video Conference Room UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 16 Extension Password Host Password Privilege Allow User Invite Table 7: Video Conference Room Configuration Parameters Configure the conference number for the users to dial into the conference. Note: Up to 64 characters. When configured, the users who would like to join the conference call must enter this password before accessing the conference room. This field is optional. If not configured, users can join meeting as participants without password. Note: Only digits are allowed. The password has to be at least 4 characters. All repetitive and sequential digits (e.g., 0000, 1111, 1234 and 2345) or common digits (e.g., 111222 and 321321) are not allowed. Configure the Host password. The password has to be at least 4 digits. This field is mandatory. Users must enter this password to become meeting moderator. Please select the permission level for outgoing calls. If enabled, not only the moderator but also participants can invite other users to the video conference. Please note meeting moderator is able to invite other parties whether this option is enabled or not. Video Conference Settings Click on on the video conference room page to access and configure global settings for all video conference rooms. Configuration settings page contains the following options: Enable Talk detection DSP Talking Threshold (ms) DSP Silence Threshold (ms) Table 8: Video Conference Settings If enabled, the AMI will send the corresponding event when a user starts or ends talking. The time in milliseconds of sound above what the DSP has established as base line silence for a user before a user is considered to be talking. This value affects several operations and should not be changed unless the impact on call quality is fully understood, the default value is 200. The time in milliseconds of sound falling within the DSP has established as base line silence before a user is considered to be UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 17 Max Number of Video Feeds Audio Codec Preference Packet Loss Retransmission Jitter Buffer silent. This value affects several operations and should not be changed unless the impact on call quality is fully understood, the default value is 2500. Set the maximum number of video feeds supported per conference room. By default, it is set to 4. Please note if set to 9, the UCM system performance could be potentially affected. Configures the preferred codecs for temporary accounts such as conference participants who joined via link without UCM extension. If Opus is selected, audio quality will be improved but could also affect UCM performance if UCM system is heavily loaded. Configures packet loss transmission for temporary accounts such as conference participants who joined via link with UCM SIP extension. By default, it is set to OFF. Select jitter buffer method for temporary accounts such as conference participants who joined via link with UCM SIP extension. Disable: Jitter buffer will not be used. This is the default setting. Fixed: Jitter buffer with a fixed size (equal to the value of "Jitter Buffer Size") Adaptive: Jitter buffer with an adaptive size that will not exceed the value of "Max Jitter Buffer"). NetEQ: Dynamic jitter buffer via NetEQ. NetEQ is an error concealment algorithm used for hiding the negative effects of network jitter and packet loss. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 18 Figure 10: Video Conference Settings Managing Video Conference During video conference, users can manage the conference from Web GUI after logging in as admin. Click on on the left of each conference room to expand real-time participant list for the admin to view. Click on to remove the participant. Click on to mute the participant. Click on to unmute the participant. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 19 Figure 11: Ongoing Video Conference UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 20 SCHEDULING A CONFERENCE UCM admin can log in UCM web UI to schedule audio conference and video conference. The following section describes how to schedule a conference using video conference as an example. Log in Web GUI Call FeaturesVideo Conference Conference Schedule as UCM admin. Users can create, edit, view, and delete a Conference Schedule. Click on Schedule Meeting" to add a new Conference Schedule. Click on to edit a scheduled conference. Click on to view conference schedule details. Click on to delete the conference schedule. Figure 12: Video Conference Schedule UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 21 Schedule Options Conference Subject Conference Room Time Time Zone Password Host Password Host Repeat Figure 13: Video Conference Schedule Parameters Table 9 : Video Conference Schedule Parameters Configure the name/topic of the scheduled conference. Letters, digits, _ and - are allowed. Select a conference room for this scheduled conference. Configure the beginning start/end date of scheduled conference. Note: Please pay attention to avoid time conflict on schedules in the same conference room. Defines the time zone of the scheduled conference Configure conference room password. The password must be at least 4 digits. Set the password for the admin of scheduled conference. The password must be at least 4 digits. Set the admin of this scheduled conference from the extensions list followed by the email address. Choose when to repeat a scheduled conference: No repeat Every Day UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 22 Allow User Invite Call Participants Email Reminder Description Invitees Weekly Monthly If enabled, participants can invite other users to the video conference. If enabled, invited participants will be called when the meeting starts. If configured, email reminders will be sent out x minutes prior to the start of the conference. Valid range is 5-1440. 0 indicates not to send out email reminders for the conference. Set a description of scheduled conference. Defines the extensions or emails of the participants to attend scheduled conference. - Enter the invitee's number or email address. - After adding one invitee, click on ENTER to confirm. - If the invitee's extension does not have email configured on UCM extension setting, the user can click on "(Add Email)"to add email for this invitee. - To remove an invitee, click on "x" for the invitee. Once created, the Web GUI will display scheduled conference under Unstarted Meeting, After scheduling the meeting, an email reminder will be sent to the participants at the configured email reminder time. The email reminder will include the conference details and a link to the conference. Upon clicking the link, participants will be prompted to enter their GS Wave portal passwords to log in and join the conference. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 23 Figure 14: Email Reminder for the Scheduled Meeting If meeting schedule information has been modified, participants will receive email update immediately. To join meeting, the Wave user can click on the link in the email notification to join meeting directly, or Wave mobile app user can scan the QR code in the email notification to join meeting as well. Once the conference started, it will be displayed under Unstarted meeting with an "Ongoing" status, as displayed below. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 24 Figure 15: Video Conference Schedule Pending Once the conference is finished, the conference will be displayed under Historical meeting as below: Figure 16: Video Conference Schedule Completed In addition, the system will send a meeting report email to the host, where he/she can view the meeting and participant information. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 25 LOGO CUSTOMIZATION UCM needs to connect to GDMS, so an open beta plan package for RemoteConnect will be assigned to it to start with. Once done, the administrator can log in to the UCM management platform and customize the Wave LOGO, please refer to the UCM RemoteConnect user guide for details: http://www.grandstream.com/sites/default/files/Resources/UCM63xx_RemoteConnect_User_Guide.pdf After customizing the logo, all Logos on the Wave page are displayed as customized Logos. Figure 17: Customized Logo Interface UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 26 IM DATA CLEANING Administrators are able to clean the Instance message data generated during chat discussions using wave web and in order to do that, please navigate the UCM630x web interface and go under Maintenance System Cleanup/Reset Cleaner. It can either be done manually under Manual Cleaning as show below: Figure 18: Manual IM Data cleaning Alternatively, it can be done automatically by configuring IM Data Cleaner as shown below: UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 27 Enable Cleaner Cleanup Type Clean Time Figure 19: Automatic IM Data Cleaner Table 10: Automatic IM Data Cleaner Enable the IM Data Cleaner function. Choose the cleanup type; either IM message or IM shared files or both. Enter the hour of the day to start the cleaning. The valid range is 0-23. By Schedule: If the clean interval is 3, cleaning will be performed every 3 days to delete all files. Cleaning Conditions By Threshold: Check at the configured cleaning time every day to see if the storage threshold has been exceeded and perform cleaning of all files if it has. Keep Last X Days: Delete all files older than X days. File Clean Interval Enter 1-30 to specify the day of the month to clean up the files. UCM630x series: GS Wave Web Administration Guide Version 1.0.5.4 P a g e | 28