Introduction
This guide provides essential information for setting up and using your Moxee Mobile Hotspot. Learn about the device's features, how to connect to Wi-Fi, and find solutions to common issues.
Device Overview
Familiarize yourself with the Moxee Mobile Hotspot. Key components include the menu button, power button, MicroUSB port, and indicators for signal, network mode, Wi-Fi, messages, battery, and WPS status.
Getting Started
Charging Your Device: Connect the provided charger to an electrical outlet and the device's MicroUSB port.
Setting Up Wi-Fi Connection: Press and hold the Power Button for 3 seconds. Look for the network name (SSID) Moxee HotspotXX_2.4G or Moxee HotspotXX_5G, where XX represents the last two digits of the device's IMEI. Connect using the default password found on your device's Wi-Fi Info screen or the label under the battery cover.
Note: The device may periodically search for software updates, which could use a small amount of data.
Troubleshooting
If you encounter issues, consult these tips:
- Unresponsive Device: Restart by pressing the Power Button for 8 seconds.
- Connection Failure: Verify the entered password and check if WPS security is enabled on your PC.
- No Service: Ensure a stable network signal or check for hardware issues. Try repositioning the device, especially near a window, or check for loose parts.
- Forgotten Wi-Fi Password: Find the password on the Wi-Fi Info page or reset the device to factory defaults by pressing the reset button for 5 seconds. The default password is also listed on the SSID label under the back cover and is the last 8 digits of the hotspot's IMEI.
