Audio-Technica Wireless Manager (System 20 PRO) User Manual

About this user manual

This user manual describes the functions of the Wireless Manager software specifically for "System 20 PRO". For basic installation instructions and tool usage information, please refer to the general Wireless Manager user manual.

Usage environments

Offline environment

Communication between the receiver and software is not possible when offline. However, in an offline environment, new projects can be created, devices and parameters configured, and project data saved to your computer. Once online, the created data can be transferred to a connected receiver and synchronized for use. This enables users to configure settings in advance, even without the equipment on hand.

Online environment

Communication between the receiver and software is possible when online. Device parameters can be edited in real time by syncing with the receiver in an online environment.

Launching Wireless Manager

1 Launch the Wireless Manager on your computer. The Device List screen is displayed.

Image: Screenshot of the Wireless Manager software interface, showing the main window with the 'Device List' tab active and menu options like File, Edit, Tools, System, Window, Help.

Adding devices

When offline

1 Click "Edit" > "Device" > "Add" or click the ➕ button. The Add Device screen is displayed.

Image: Screenshot showing the Wireless Manager menu with "Edit" > "Device" > "Add" highlighted.

2 First, select the "2.4GHz" tab and then select the receiver or charger device. Then click "Add". The device is added to the Device List screen.

Image: Screenshot of the "Add Device" dialog, featuring tabs for UHF, DECT, and 2.4GHz. The 2.4GHz tab is selected, showing "ATW-R1440" under Receiver and "ATW-CHG3N" under Charger, with an "Add" button.

? Devices must be synced when online.

Image: Screenshot of the Wireless Manager's 'Device List' showing the 'ATW-CHG3N' (Battery Charger) and 'ATW-R1440' (2.4GHz Wireless System) as added devices.

Device syncing

A screen is displayed prompting you to select which syncing method to use when syncing devices after settings have been configured offline. Make a selection and press "OK".

When online

The "Unsynced Devices" screen is displayed when a device is detected while online. The screen shows all online devices that are not synched with connected devices in the Device List.

1 Select a connected device from the list and drag it to the "Device List". The device is added and synched.

? If operating the receiver unit, it cannot be added to the Device List.

Image: A sequence of screenshots illustrating the process: first, the 'Device List' with the 'Unsynced Devices' window open; second, the 'Unsynced Devices' window with 'ATW-R1440' highlighted; third, the 'Device List' showing 'ATW-R1440' successfully added.

Tools menu

See the following table for functions in the Tools menu that are available for System 20 PRO.

Image: A screenshot of the Wireless Manager menu showing the 'Tools' dropdown with various options, and a table listing tools and their availability.

2.4GHz RF Scan

2.4GHz RF Scan scans the reception conditions around the selected device. Once known, reception conditions can be used in installing the receiver unit.

1 On the menu, click "Tools" > "2.4GHz RF Scan".

2 Click "Sel RX".

Image: A screenshot of the '2.4GHz RF Scan' window, displaying a graph of RF signal strength (dBm) against WiFi Channel (MHz), with controls like 'Sel Rx', 'Start', 'Pause', 'Clear', 'Print'.

3 Select the device to use in the 2.4GHz RF scan.

4 Click "Select".

5 Set the "Time".

• Select the "Continuous" checkbox if you do not want to set a time duration for the scan.
• Select the "Hours" checkbox and enter the time if you want to set a time duration for the scan. You can set a time of up to 99 hours.

Image: A screenshot of the 'Select Rx' dialog showing a list of devices (e.g., 'ATW-R1440') to choose from. Below it, the '2.4GHz RF Scan' window is shown with the 'Measurement Duration' options ('Continuous', 'Hours').

6 Click "Start" once all the settings are complete. The 2.4GHz RF scan starts.

Image: A screenshot of the '2.4GHz RF Scan' window with the scan in progress, showing the graph populated with real-time RF data.

Firmware update

Use this procedure to update the firmware of the receiver, transmitter, and charging station to the latest version.

1 On the menu, click "Tools" > "Firmware Update". The Wireless Firmware Update Tool will launch.

? An internet connection is necessary for downloading firmware.

Downloading the firmware

Find and download available firmware updates for each device.

1 Current download statuses are displayed.

• Click "Download" or "Install" to switch between the two tabs.
• The latest firmware version for each device is displayed.

Image: A screenshot of the 'Wireless Firmware Update Tool' with 'Download' and 'Install' tabs. The 'Download' tab lists devices like 'ESW-R4180DAN', 'ATW-R1440', 'ATW-T140x5', 'ATW-CHG3N' with their latest and downloaded firmware versions.

2 Click "Download all" or "Download".

• These can be clicked if an updated version is available.
• Click "Download all" to download firmware for all devices at once.
• Click "Download" to download firmware for individual devices.

The firmware download will start. Please wait until the download is complete.

Image: Similar to the previous one, with annotations explaining the different parts of the firmware update tool interface.

Installing the firmware

Install the downloaded firmware to the device.

1 Current installation statuses are displayed.

• Click "Download" or "Install" to switch between the two tabs.

Image: A screenshot of the 'Wireless Firmware Update Tool' showing the 'Install' tab. Devices are listed with 'Current Version' and 'Downloaded Version'. An 'Add to Queue' button is visible. Annotations explain elements like refresh icon, current version display, downloaded version display, update available indicator, and close button.

2 Select devices to install the firmware by clicking "Add to Queue".

• If no devices are displayed, try reconnecting the device and clicking the Update button.

3 Click "Install Queued".

Image: A screenshot of the 'Wireless Firmware Update Tool' showing devices added to the queue, with an 'Install Queued' button.

4 Click "OK". Firmware installation will start. Perform the installation by following the on-screen instructions.

5 Installation results will be displayed once installation is complete.

• If "Complete" is displayed, the installation is complete.
• If "Missing" or "Error" is displayed, the installation has failed. Refer to "When firmware installation fails".

? When installing, do not remove any LAN cables or USB cables from the device.

Image: A screenshot of an 'Alert' dialog box asking for confirmation to start the firmware update.

When firmware installation fails

If connection with the device is lost during firmware installation, the installation will fail. Reinstall by following the steps below.

1 If "Missing" is shown for any device on the "Wireless Firmware Update Tool" screen, try removing and reconnecting the USB cable or LAN cable. Make sure that the receiver is on when performing the receiver update.

Image: A screenshot of the 'Wireless Firmware Update Tool' showing a 'Missing' status for a device.

2 If "Retry" is displayed, click it.

• The receiver will automatically reboot if the receiver update fails. Wait until the receiver has finished rebooting and the message "Ready for firmware update" appears on the receiver display.
• If "Retry" cannot be clicked when updating the transmitter, try reconnecting the USB cable and waiting until "Retry" can be clicked.

3 Try installing again. Perform the installation procedure again by referring to "Installing the firmware" (p.16).

? "Forced Update Mode" is not available for System 20 PRO.

Image: A screenshot of the 'Wireless Firmware Update Tool' showing an 'Error' status and a 'Retry' button.

Tab menus

See the following table for tab menus available for System 20 PRO.

? You can hide the DECT Link Configuration tab and Frequency Coordination tab in "System" > "Preferences" > "Main Tab Preference".

How to view the Device List screen

You can use up to two channels when the reception mode is "Standard" and up to four channels when the reception mode is "HD mode". Unavailable channels will be greyed out.

1 Tags: You can create tags. Tags can be added to devices and channels and used to filter device lists. When "and" is selected: The list is filtered to include devices and channels with all of the selected tags. When "or" is selected: The list is filtered to include devices and channels with any of the selected tags.

2 Device Setting: The Device Setting screen is displayed.

3 Sync: Lights when the connected device is synched. Right-click and select "Unsync" to unsync the device.

• Synced: ✔️
• Unsynced: ❌
• Receiver not connected: ⚠️ [Receiver Not Connected]

4 Identify: Click to make the display of the corresponding receiver flash.

5 Connected Device Information: Click to open and close information on the connected devices.

Image: A screenshot of the Wireless Manager 'Device List' screen with numbered callouts pointing to various interface elements.

6 Pair: Put the receiver in pairing mode.

7 Channel Number: Displays the channel number.

8 Model Name: Displays the transmitter model name.

9 Transmitter ID: Displays the transmitter ID.

10 Add Tags: You can add tags to channels and display them.

11 Unsynced Device List: Displays a screen showing a list of unsynched devices.

How to view the User Defined screen

1 Switching Tab: Switches between the "User Defined" and "Online Device(s)" screens. "User Defined": Monitors connected devices selected from the Device List. "Online Device(s)": Monitors only online devices from the Device List.

2 CH/ID: Displays the channel number and transmitter ID.

3 Tx: Displays the transmitter information.

4 RF: Displays the RF level.

5 Output Level Settings: Displays LINE/MIC settings and output level settings.

6 MX/EQ/COMP/HPF: The corresponding letters light up whenever the mix output, equalizer, compressor, or high-pass filter is turned on.

Image: A screenshot of the Wireless Manager 'User Defined' screen with numbered callouts.

7 AF Meter: Displays the AF meter.

8 AF Meter Setting: Displayed when the AF meter is set to "Pre".

9 Add/Delete: Add/delete devices shown on the User Defined screen.

Device Setting screen

You can configure advanced device settings. Select a device from the Device List screen and click "Edit" > "Device" > "Device Setting". Or click the ⚙️ icon on the Device List screen to display the Device Setting.

System screen

You can change the receiver settings.

• 1 Device ID: Set the device ID.
• 2 Device Name: Set the device name.
• 3 RF Mode: Set the reception mode.
• 4 Auto Lock: Turn the lock ON/OFF.
• 5 Output Mix: Set the mix output. Selecting "Mix" causes audio from the selected channels to be mixed and output from the AF balanced output connector 4/MIX.
• 6 AF Meter: Set the level meter display.
  • Pre (level of the received audio signal)
  • Post (output level of the receiver)
• 7 Multi TX: Turn multipairing ON/OFF.
• 8 Control Dial: Set the direction of movement when the control dial is turned.
• 9 Reset System Settings: Reset settings to default values.
• 10 Recall Preset: Load preset settings.
• 11 Factory Reset: Reset to original factory settings.

Image: A screenshot of the 'Device Setting' screen, specifically the 'System screen', with numbered settings.

Channel screen

You can change settings for each channel of the receiver/transmitter.

• 1 Pair: Put the receiver in pairing mode.
• 2 Line/Mic: Select Line or Mic as the output.
• 3 Output Level: Set the output level.
• 4 High-Pass Filter: Turn the HPF (High-Pass Filter) ON/OFF.
• 5 Model Name: Displays the transmitter model name. Click the Identify icon to make the indicator lamp of the corresponding transmitter flash.
• 6 Tx ID: Set the transmitter ID.
• 7 Gain: Set the input gain.
• 8 Input: Set the connection destination of the input connector to "Mic" (microphone) or "Inst" (guitar cable, etc.) (ATW-T1401 only).
• 9 Mute Mode: Set the mute mode.
• 10 LED: Set the indicator display.
• Battery: Set the type of batteries used (ATW-T1401/ATW-T1402 only).
• Time Out: Set the time-out time when searching for the receiver to communicate with. If a time-out occurs, the transmitter turns off.
• Reset Tx Settings: Reset settings for through to default values.
• TX Factory Reset: Reset to original factory settings.
• Multi Tx ID: This can be set when multipairing is set to "On". You can delete the registration of the paired transmitter.
• Reset Channel Settings: Reset settings for through to default values.

Channel Utilities screen

You can configure advanced EQ (equalizer) and compressor settings. Settings can be configured for Ch1 to Ch4 by switching tabs.

1 Turn the setting to "ON".

2 Change values or use the mouse to adjust the graph on the screen.

EQ (equalizer) settings

• 1 EQ Setting: Turn the setting ON/OFF.
• 2 Preset Name: Displays the currently selected preset name.
• 3 Recall Preset: Select a preset.
• 4 Save As: You can overwrite your own settings with a different name and save them to any location, from USER1 to USER4.
• 5 Save: Save the edited presets.
• Manage Preset: You can export, import, or rename set presets. Presets created with Smart Mixer Manager can also be used interchangeably.
• Setting Screen Switch: Switch the setting screen between "Expert" (advanced settings) and "Easy" (simple settings).
• Frequency Response Curve: Display and edit the EQ frequency response curve. Pointers for each band indicate frequency and gain position. You can edit the frequency and gain by dragging the pointers.
• Band: Press to enable/disable each band.
• Gain: Adjust the gain of each band.
• Frequency: Adjust the frequency of each band.
• Q: Adjust the Q value of each band.
• Type: Change the filter type.
• Flat: For all bands, leave the frequency unchanged and set the gain to 0.

Compressor settings

• 1 Compressor Setting: Turn the setting ON/OFF.
• 2 Preset Name: Displays the currently selected preset name.
• 3 Recall Preset: Select a preset.
• 4 Save As: You can overwrite settings for USER1 to USER4 and save using the desired name.
• 5 Save: Save the edited presets.
• Manage Preset: You can export, import, or rename set presets. Presets created with Smart Mixer Manager can also be used interchangeably.
• Setting Screen Switch: Switch the setting screen between "Expert" (advanced settings) and "Easy" (simple settings).
• Dynamics IN: Indicates the level of audio input to the dynamics.
• GR (Gain Reduction): Indicates the degree to which the compressor reduces the gain of the audio.
• Dynamics OUT: Indicates the level of audio output from the dynamics.
• Dynamics Graph: Shows dynamics characteristics.
• Ratio: Set the compressor ratio.
• Threshold: Set the compressor threshold.
• Attack: Set the compressor attack time.
• Release: Set the compressor release time.
• Gain: Set the output gain of the dynamics.

Simple settings screen (Easy)

This screen is shown when "Easy" is selected using the Setting Screen Switch.

• Audio Type: Select Low, Mid, or High.
• Tone Slider: Adjust the tone by sliding the bar. Numbers between 1 and 15 can also be entered.
• Strength Slider: Adjust the strength by sliding the bar. Numbers between 0 and 10 can also be entered.

Network screen

Make changes to network settings.

• 1 IP Setting:
• Mode: Set how to obtain IP addresses. "Auto": IP addresses are automatically assigned. "Static": The specified static IP addresses are used.
• IP Address: Specify or display the static IP address.
• Subnet Mask: Set the subnet mask.
• Gateway Address: Set the gateway address.
• Port Number: Displays the port number.
• 2 Rx link: Shows the connection order in the Rx link.
• 3 Notification: Set to receive notifications from the receiver during remote control.
• 4 Level Notification: Set whether to include AF and RF levels in notifications from the receiver during remote control. Although communication will be reduced if turned OFF, the Wireless Manager meter will no longer be visible.
• Multicast IP Address: Set the address for multicast.
• Multicast Port Number: Set the port number for multicast.
• Syslog: Set whether to send the log message to the Syslog server.
• Allow Discovery: Set automatic detection by the software. Do not turn this off if using the software.
• NTP Setting: Set whether to enable or disable the NTP.
• Server Address: Set the NTP server address.
• Port Number: Set the NTP port number.
• Time Zone: Set the time difference from the UTC (Coordinated Universal Time).
• Daylight Saving Time: Turn on/off the daylight saving time.
• Start Date & Time: Set the start date and time of daylight saving time.
• End Date & Time: Set the end date and time of daylight saving time.
• Mac Address: Displays the Mac Address.