User Manual for ADVANTECH models including: ADVANTECH, LTE, Industrial, Router, ICR-2431
Routers & Firmware - Cellular Routers Engineering Portal
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DocumentDocumentLTE Industrial Router ICR-2431 USER MANUAL ICR-2431 c 2021 Advantech Czech s.r.o. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system without written consent. Information in this manual is subject to change without notice, and does not represent a commitment on the part of Advantech. Advantech Czech s.r.o. shall not be liable for incidental or consequential damages resulting from the furnishing, performance, or use of this manual. All brand names used in this manual are the registered trademarks of their respective owners. The use of trademarks or other designations in this publication is for reference purposes only and does not constitute an endorsement by the trademark holder. i ICR-2431 Used symbols Danger Information regarding user safety or potential damage to the router. Attention Problems that can arise in specific situations. Information, notice Useful tips or information of special interest. GPL licence Source codes under GPL licence are available at https://icr.advantech.cz/source-code address. Advantech Czech s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic Document No. MAN-0058-EN, revision from September 3, 2021. Released in the Czech Republic. ii ICR-2431 Contents 1 Product Oveview 2 1.1 Product Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2 Product Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.3 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.4 Order Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.6 Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.7 Mounting Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.8 Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.9 DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.10 Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 Hardware Functionality 13 2.1 SIM Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.2 Cellular Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.3 Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.4 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.5 I/O Port Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.6 Serial Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.7 LED Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.8 Reset Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3 First Use 21 3.1 Powering up the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.2 Router Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4 Technical Specifications 23 4.1 Basic Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.2 Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.3 Type Tests and Environmental Conditions . . . . . . . . . . . . . . . . . . . . . 25 4.4 Parameters of Cellular Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4.5 Parameters of I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 4.6 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Appendix A: Troubleshooting 28 Appendix B: Customer Support 31 Appendix C: Regulatory & Safety Information 32 iii Appendix D: Related Documents ICR-2431 34 iv ICR-2431 List of Figures 1 Access to the Internet from LAN . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 Backed up Access to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Using VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 Serial Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 5 Hardware Overview of the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5 Product Dimensions Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6 Product Dimensions (with wall mounting clip) Top View . . . . . . . . . . . . . 8 7 Screwed Wall Mounting Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 8 Position of the DIN Rail Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 9 Removing Router from the DIN Rail . . . . . . . . . . . . . . . . . . . . . . . . . 11 10 Label Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 5 SIM Cards Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 6 Ethernet Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 7 Connection of Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 8 Position of the Grounding Screw . . . . . . . . . . . . . . . . . . . . . . . . . . 15 9 I/O Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 10 Functional Scheme of the Binary Interface . . . . . . . . . . . . . . . . . . . . . 16 11 RS485 and RS232 Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 12 Resetting the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 13 Router's Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 v ICR-2431 List of Tables 1 Hardware Overview of the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 Order Codes Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Contents of Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Ethernet Connector Pinout Description . . . . . . . . . . . . . . . . . . . . . . . 14 3 Power Supply Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 4 I/O Ports Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 5 Connection of RS485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 6 Connection of RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 7 LED Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 8 Overview of Router Reboot and Reset . . . . . . . . . . . . . . . . . . . . . . . 20 9 Basic Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 10 Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 11 Type Tests and Environmental Conditions . . . . . . . . . . . . . . . . . . . . . 25 12 Technical Parameters of Cellular Module . . . . . . . . . . . . . . . . . . . . . . 26 13 Electrical Characteristics of Binary Inputs . . . . . . . . . . . . . . . . . . . . . 27 14 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 1 ICR-2431 1. Product Oveview 1.1 Product Introduction Industrial cellular router ICR-2431 is designed for wireless communication in the mobile networks that make use of traditional cellular technologies. The primary purpose of this router is its use in the Category 4 (Cat.4) services on the cellular LTE network. Cat.4 rated router is capable of achieving typical speeds in 4G coverage areas where the network is enabled with 20 MHz of contiguous spectrum. The peak downlink data rate for Category 4 is approximately 150 Mbps. In the uplink, LTE Category 4 provides a peak data rate of 50 Mbps. The router is equipped with two independently configurable Ethernet ports, RS232 and RS485 serial ports and with one digital input together with one digital output. The router supports VPN tunnel creation using various protocols to ensure safe communications. The router provides diagnostic functions which include automatic monitoring of the wireless and wired connections, automatic restart in case of connection losses, and a hardware watchdog that monitors the router status. With open Linux platform and wide possibilities of programming customer SW applications in Python, C/C++. The Advantech existing app library Router Apps (User modules) with apps already developed to enhance specific router functionality including industrial protocol conversions and support of IoT platforms such as MS Azure, Cumulocity, ThingWorx, and others are supported on the router. Examples of possible applications · mobile office · security system · telematic · telemetric · remote monitoring · vending and dispatcher machines 2 ICR-2431 1.2 Product Usage The router is primarily intended for these four basic situations: I. Access to the Internet from LAN Figure 1: Access to the Internet from LAN II. Backed up access to the Internet (from LAN) Figure 2: Backed up Access to the Internet 3 III. Secure networks interconnection or using VPN ICR-2431 IV. Serial Gateway Figure 3: Using VPN Tunnel Figure 4: Serial Gateway 4 ICR-2431 1.3 Hardware Overview The router case preview is shown in Figure 5. A short description of hardware parts of the router is listed in Table 1, including the links to the chapters with a detailed description. Figure 5: Hardware Overview of the Router # Item/Caption Type 1 Grounding M3 screw 2 PWR 6-pin terminal 2 IN/OUT 6-pin terminal 3 RS485/RS232 7-pin terminal 4 LEDs - Description Pay attention to proper grounding, see Chapter 2.4. Power supply socket, see Chapter 2.4. Binary input & output interfaces, see Chapter 2.5. RS232 & RS485 serial interfaces, see Chapter 2.6. Status LED indication, see Chapter 2.7. Continued on the next page 5 ICR-2431 Continued from previous page # Item/Caption Type Description 5 RST - Button to reboot the router or to restore the default configuration, see Chapter 2.8. 6 ETH0 RJ45 100 MB Ethernet connection for the first LAN, see Chapter 2.3. 6 ETH1 RJ45 100 MB Ethernet connection for the second LAN, see Chapter 2.3. 7 ANT SMA Connector for the first main antenna of the cellular module, see Chapter 2.2 8 DIV SMA Connector for the first diversity antenna of the cellular module, see Chapter 2.2 9 SIM slots micro SIM Two SIM card slots, see Chapter 2.1. 10 DIN clip - DIN rail clip, not included as standard accessories, See Chapter 1.9. 11 Wall clip - Wall mounting clip, included as standard accessories, see Chapter 1.8. Table 1: Hardware Overview of the Router 1.4 Order Codes Order codes overview is shown in the table below. Product name ICR-2431 Order code Features interfaces ICR-2431 LTE Cat.4 with 3G/2G fallback module, 64 MB NOR Flash, 2x ETH, 1x RS232, 1x RS485, 1x Binary Input, 1x Binary Output, 2x SIM reader Table 2: Order Codes Overview 6 ICR-2431 1.5 Package Contents The standard set of router includes items listed in the following table: Item# Description Figure 1 Router 2 Wall mounting clip with screws 6-pin terminal block for power sup3 ply, digital input and digital output (de- ployed on the router) 4 7-pin terminal block for RS485 and RS232 (deployed on the router) 5 Printed Quick Start Guide notes Table 1: Contents of Package Q'ty 1 pcs 1 set 1 pcs 1 pcs 1 pcs 7 ICR-2431 1.6 Product Dimensions For the dimensions of the product see the figures below. Note that all sizes are measured in millimeters. Figure 5: Product Dimensions Front View Figure 6: Product Dimensions (with wall mounting clip) Top View 8 ICR-2431 1.7 Mounting Recommendations The router can be placed: · on a flat surface, · on a wall using the wall mounting clip (see Chapter 1.8), · on a DIN rail EN 60715 with the metal DIN rail clip (see Chapter 1.9) For most applications with a built-in router within a switchboard, it is possible to recognize two kinds of environments: · A non-public, industry environment of low voltage with high interference, · a public environment of low voltage and without high interference. For both of these environments, it is possible to mount the router to a switchboard, af- ter which there is no need to have examination immunity or issues in connection with EMC according to EN 61439-1:2011. In compliance with the EN 61439-1:2011 specification, it is necessary to observe the following assembly instructions for a router attached to a switchboard: · For whip antennas it is recommended to observe a minimum distance of 6 cm from cables and metal surfaces on every side in order to avoid interference. When using an external antenna separate from the switchboard it is necessary to fit a lightning conductor. · When mounting a router on sheet-steel we recommend using a cable antenna. · For all cables, we recommend to bind the bunch, and for this we recommend: The length of the bunch (the combination of power supply and data cables) should be a maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is leading towards the switchboard, we recommend installing surge protectors. Data cables must not have a reticular tension of 230 V/50 Hz or 120 V/60 Hz. · Sufficient space must be left between each connector for the handling of cables, · To ensure the correct functioning of the router we recommend the use of an earth- bonding distribution frame for the grounding of the grounding screew, see Chapter 2.4. 9 ICR-2431 1.8 Wall Mounting The wall mounting clip is supplied with the router as standard accessories. The router can be screwed to a wall (or another surface) using the wall mounting clip. There are two wholes on the clip with a diameter of 4 millimeters. For detailed information about the mounting dimensions see Figure 6 in Chapter 1.6. When mounting the wall mounting clip, tighten the screws with max. torque of 0.4 Nm. Figure 7: Screwed Wall Mounting Clip 10 ICR-2431 1.9 DIN Rail Mounting The DIN rail clip is not supplied with the router as standard accessories, but it can be ordered by the order code BB-DIN-ICR32. The DIN rail clip is suitable for a DIN rail according to EN 60715 standard only. The default position of the clip is shown in Figure 8. When mounting the DIN rail clip, tighten the screws with max. torque of 0.4 Nm. Figure 8: Position of the DIN Rail Clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail, see Figure 9. Figure 9: Removing Router from the DIN Rail 11 ICR-2431 1.10 Product Label An example of the product label, with all the information printed on it, is in the figure below. Figure 10: Label Example 12 ICR-2431 2. Hardware Functionality See Chapter 1.3 for the product hardware overwiew. Table 1 lists a short description of the hardware, including the links to the chapters with a detailed description. 2.1 SIM Card Slots Slots for two SIM cards are located on the right panel of the router under a metal cover. It is necessary to insert an activated SIM card, to work properly. If the PIN is required for the SIM, enter it in the router's web interface. The SIM cards may have different APNs (Access Point Names) adjusted. The SIM card changing procedure is described below. Type of SIM cards: Micro SIM (3FF) 15.0 x 12.0 x 0.76 mm. Inserting the SIM card: · Always disconnect the router from the power supply before handling the SIM card. · Unscrew two screws on the SIM card cover and remove the cover. · To remove inserted SIM card, use the flat end of a spudger, or your fingernail, press the SIM card slightly into its slot until you hear a click. After hearing this click, release the card, and it will pop out of its slot. · To insert a SIM card push card into the slot until it clicks into place. · Place back the cover and screw it by two screws. Figure 5: SIM Cards Insertion 13 ICR-2431 2.2 Cellular Antennas Main (ANT) and diversity (DIV) antennas can be connected to the router using the SMA connectors located on the front panel. Do not run the router without connected cellular antenna connected to the main antenna connectors as the energy from the transmission is effectively reflected by the open end and can damage the equipment. Recommended tightening moment for screwing the antenna to the SMA connector is 0.9 Nm. The diversity antenna improves the radio capability of the router at low signal strength. 2.3 Ethernet Interfaces The panel socket of RJ45 is used for Ethernet interface. The pinout of the socket is shown in Figure 6 and described in Table 2. Figure 6: Ethernet Connector Pinout Pin Signal mark Description 1 TXD+ Transmit Data positive pole 2 TXD- Transmit Data negative pole 3 RXD+ Receive Data positive pole 4-- -- 5-- -- 6 RXD- Receive Data negative pole 7-- -- 8-- -- Table 2: Ethernet Connector Pinout Description The isolation barrier of the Ethernet ports against the ground is 1500 V. 14 ICR-2431 2.4 Power Supply The pins of power supply are physically connected to the 6-pin terminal block panel socket located on the left panel. The connection of power supply is shown in Figure 7 and described in Table 3. Figure 7: Connection of Power Supply Pin Signal mark Description 1 PWR(+) Positive pole of DC supply voltage (+9 to +48 V DC) 2 PWR(-) Negative pole of DC supply voltage Table 3: Power Supply Pinout Required power supply voltage for the router is between +9 V and +48 V DC, see the connection scheme on Figure 7. Protection against reversed polarity without signaling is built into the router. For correct operation it is necessary that the power source is able to supply a peak current of 1 A. Unit has to be supplied by a power supply specified as a Limited Power Source (LPS) or CEC/NEC Class 2 source of supply. The metal case of the router is not connected to the negative pole of the power supply (common pole). If recommended for the installation environment, protect the router by grounding it properly by the grounding screw on the right panel, see Figure 8. Figure 8: Position of the Grounding Screw 15 ICR-2431 2.5 I/O Port Interfaces The maximum length of wires connected to the I/O ports is 3 meters to meet the EMC immunity conditions. The pins of I/O interface are physically connected to the 6-pin terminal block panel socket located on the left panel. The pinout of one binary input and one binary output is shown in Figure 9 and described in Table 4. Figure 9: I/O Connector Pinout Pin Signal mark Description 3 IN(+) The binary input (positive pole) 4 IN(-) The binary input (negative pole) 5 OUT(+) The binary output (positive pole) 6 OUT(-) The binary output (negative pole) Table 4: I/O Ports Pinout The I/O user interface is designed for binary input processing and binary output control. For detailed electrical parameters see Chapter 4.5. The functional scheme of connection for the binary input and binary output is in Figure 10. Figure 10: Functional Scheme of the Binary Interface 16 ICR-2431 2.6 Serial Interfaces The pins of RS232 and RS485 serial interfaces are physically connected to the 7-pin terminal block panel socket located on the left panel. The pinout of this connector is described in Figure 11 and in Table 5, resp. Table 6. Figure 11: RS485 and RS232 Pinout Pin Signal mark Description 1 D (+) In/Out 2 D (-) In/Out 3 GND Ground (common with RS232) Table 5: Connection of RS485 Pin Signal mark Description 3 GND Ground (common with RS485) 4 RXD Received Data 5 TXD Transmit Data 6 RTS Request to Send 7 CTS Clear to Send Table 6: Connection of RS232 The serial interfaces are not eletrically isolated from the router. 17 ICR-2431 2.7 LED Status Indication There are LED indicators on the front panel of the router to provide router status information. Moreover, ETH connector, has two additional LEDs providing information about the port status. Caption PWR USR DI DO DAT SIG TECH SIM ETH0 ETH1 ETH0 ETH1 Color Green Green Green Green Green Green Green Green Green Green Green Green Orange Orange Orange State Description On Blinking Fast blinking Starting of the router Router is ready Updating firmware Function of this LED diode can be selected by user On The first binary input is active. On The second binary input is active. Blinking Communication in progress on radio channel On Blinking Fast blinking Good signal Fair signal Poor signal On Blinking Fast blinking 4G technology is used by the active SIM 3G technology is used by the active SIM 2G technology is used by the active SIM On Blinking Fast blinking SIM1 is selected SIM2 is selected SIM card problem (missing SIM or PIN not entered) On Selected 100 Mbps bit rate Off Selected 10 Mbps bit rate On Blinking Off The network cable is connected Data transmission The network cable is not connected Table 7: LED Status Indication 18 ICR-2431 2.8 Reset Functions The RST button on the front panel can be used in three different situations: · Reboot the router: Hold the RST button for less than 4 seconds, the router will be restarted. · Factory reset restore the default configuration: Hold the RST button for more than 4 seconds. The PWR LED turns off and on again. We recommend holding down the RST button for 1 second after turning on the PWR LED on the front panel. · Emergency factory reset If the router is unable to boot up due to the bad configuration, turn off the router (disconnect the power supply). Push and hold the RST button, turn on the router and hold the RST button for at least 10 seconds. This will return the configuration of the router to default one. It is recommended to back up the settings of the router configuration, prior to performing the factory reset of the router. Note that resetting of the router reset the whole configuration to the default state. It is necessary to use a narrow screwdriver or any other small tool to press the RST button. Figure 12: Resetting the Router 19 ICR-2431 Action Reboot Factory Reset Router behavior Turns off and then turns on the router Restores the default configuration and reboots the router Trigger events options · Disconnect and reconnect the power. · Send text reboot via SMS to SIM card number put in your router (your phone number has to be authorized see the configuration manual). · Press the Reboot menu item in the web interface. · Press the RST button and hold il less than 4 seconds. · Hold the RST button for more than 4 seconds. · If it does not help (router does not start at all), turn off the router (power supply). Push and hold the RST button, then turn on the router and hold the RST button for more than 10 seconds. Table 8: Overview of Router Reboot and Reset 20 ICR-2431 3. First Use 3.1 Powering up the Router The router will start up when a power supply is connected to it. By default, the router will automatically log on to the default APN of the inserted SIM card. The DHCP server will assign an addresses to the devices connected through the Ethernet port ETH0. 3.2 Router Configuration Initial router configuration can be made via a web browser running on your PC. Here you can perform router monitoring, configuration, and administration. First, connect the PC to the default LAN interface as described in the Start Guide application note [1]. To get the router interface, enter the https://192.168.1.1 address in a web browser. Please note that usage of the HTTPS protocol for secure communication over the network is required. By default, there is just the root user account created on the router. See the product label on the router for its default password. Log in to the web interface by the root user and his password. If logged in successfully, the user will have access to the router web interface, see Figure 13. See the configuration manual [2] of the router for a detailed description and examples of the router configuration. After logging on to the device for the first time, we strongly recommend changing the default password due to security reasons. For security reasons, it is highly recommended to update the firmware of the router to the latest version regularly. Downgrading the firmware to an older version than the production version or uploading a firmware intended for a different device may cause the malfunction of the device. All routers have the WebAccess/DMP client pre-installed by default. The activated client periodically uploads router identificators, its configuration, and cellular network statistics to the WebAccess/DMP server. See the configuration manual [2], chapter Basic Information -> WebAccess/DMP Configuration, for more information. 21 ICR-2431 Figure 13: Router's Web Interface A detailed description of the router settings in the web interface can be found in the configuration manual of the router. 22 ICR-2431 4. Technical Specifications 4.1 Basic Parameters Router parameters Temperature range Operating Storage -40 C to +75 C -40 C to +85 C Humidity Operating Storage 5 to 95 % relative humidity non condensing 5 to 95 % relative humidity non condensing Altitude Operating 2000 m / 70 kPa Degree of protection IP30 Supply voltage 9 to 48 V DC Battery for RTC CR2032X (non-replaceable) Consumption Idle Average Peak 2W 3,5 W 10 W Dimensions of device w/o clip 103 x 95 x 25 mm DIN rail clip (optional part) specification DIN 35 mm, EN 60715 Weight Box w/o clip 345 g Antenna connectors 2 SMA connectors for LTE 50 User interface ETH0: 1 port ETH1: 1 port PWR & I/O SERIAL RJ-45 socket for 10/100 Mbps Ethernet RJ-45 socket for 10/100 Mbps Ethernet 6-pin socket for power supply and I/O interfaces 7-pin socket for R485 and RS232 Table 9: Basic Parameters 23 ICR-2431 4.2 Standards and Regulations The router complies with the following standards and regulations: Standards and regulations Radio EN 301 511, EN 301 908-1 13.1.1, EN 301 908-2, EN 301 908-13 EMC EN 301 489-1, EN 301 489-52, EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-11 Safety EN 62 368-1:2018, IEEE 802.3 National CE compliant Environmental REACH, RoHS3 and WEEE compliant Table 10: Standards and Regulations 24 ICR-2431 4.3 Type Tests and Environmental Conditions Phenomena ESD RF field AM modulated Fast transient Surge RF conducted Radiated emission Conducted emission Dry heat Cold Damp heat Variation of temperature Test EN 61000-4-2 EN 61000-4-3 EN 61000-4-4 EN 61000-4-5 EN 61000-4-6 EN 55032 EN 55032 EN 60068-2-2 EN 60068-2-1 EN 60068-2-78 EN 60068-2-14 Description Test levels Contact discharge Air discharge ± 6 kV (crit. A) ± 8 kV (crit. A) Enclosure 10 V/m (crit. A) (80 6000 MHz) Signal ports DC port Ethernet ports AC/DC adapter ± 1 kV (crit. A) ± 1 kV (crit. A) ± 1 kV (crit. A) ± 2 kV (crit. A) DC port ± 0.5 kV L-G (crit. A), ± 0.5 kV L-L (crit. A) DC port Ethernet ports Serial ports 10 V/m (crit. A) (0.15 80 MHz) Enclosure Class B DC power port Ethernet ports Serial ports Class B Class B Class B Operating Storage +75 C, 40 % rel. humidity +85 C, 40 % rel. humidity Operating Storage -40 C -40 C 95 % rel. humidity (+40 C) -40 C / +75 C (3h / 3h) Table 11: Type Tests and Environmental Conditions 25 ICR-2431 4.4 Parameters of Cellular Module Technical parameters of cellular module LTE parameters LTE: LTE Cat.4, 3GPP Rel. 11 FDD frequencies: B28A (700 MHz), B20 (800 MHz), B8 (900 MHz), B7 (2600 MHz), B3 (1800 MHz), B1 (2100 MHz) TDD frequencies: B41 (2500 MHz), B40 (2300 MHz), B38 (2600 MHz) Bit rates: up to 150 Mbps (DL), 50 Mbps (UL) HSPA+/UMTS parameters Supported frequencies: B8 (900 MHz), B1 (2100 MHz) Bit rates: 42 Mbps (DL) / 5.76 Mbps (UL) EDGE/GPRS parameters Supported frequencies: B8 (900 MHz), B3 (1800 MHz) Bit rates: max. 296 kbps (DL) / 236.8 kbps (UL) Table 12: Technical Parameters of Cellular Module Antenna Requirements · VSWR: <2:1 (Antenna input impedance response as function of frequency. This shows the antenna resonances and its bandwidth). · SMA: 50 · For good diversity performance, the primary and secondary antennas should have different polarizations. 26 ICR-2431 4.5 Parameters of I/O Ports Electrical characteristics of the binary inputs are in Table 13. Status of the binary input is reported in the GUI on General Status page or can be retrieved in the Shell via io get bin0 command. get command output Voltage Web interface status 0 0.8 V (0.5 mA)) On 1 2V Off Table 13: Electrical Characteristics of Binary Inputs The maximum binary output load is 100 mA at 9 48 V. 4.6 System Configuration The main parametes of the system are listed in Table 14. Other technical parameters CPU architecture ARM926EJ-S CPU frequency 600 MHz CPU power 4,72 DMIPS/MHz Flash memory 64 MB NOR Flash · 12 MB for Router Apps · 2 MB for customer data RAM size 128 MB Watchdog HW Watchdog RTC Battery Backup RTC Table 14: System Configuration 27 ICR-2431 Appendix A: Troubleshooting If you cannot connect to the router from your PC, your network card may be configured in such a way that it is not possible to connect to the router. Take one or more of the following steps in order to solve the problem: · Make sure your PC's network card is configured to obtain the IP address form the DHCP server (by default the DHCP server is running in the router). · Set the communication rate to 10 MB/s in the properties of your network card. · Connect the router to the PC via Switch. · Connect the router to the PC, start the router first and then start the PC after the router's initialization. The router reboots itself and the Ethernet connection fails. · The router will not work well without an antenna. Keep the antenna as far as possible from the power supply. Ethernet connection fails or is not establishing. · It is possible to turn auto negotiation off and set a rate and duplex manually on the Ethernet interface of the router. Available on "LAN Configuration" page in the router. Mobile WAN connection fails. · Check the signal power ("Mobile WAN status" page). If the signal power is weak, you will have to use a better antenna. If the neighbouring cells have a similar signal strength, you will need to use a directional antenna. For proper operation, the signal levels have to be good. · Try to enable automatic ping from the router, which will check the connection when there are no data running and in the case of a failed ping, restart the connection. This can be done on the "Mobile WAN Configuration" page in the router in the "Check connection" section. "Enable + bind" option is to ensure the ping goes always through Mobile WAN network interface. Mobile WAN connection cannot be established. · Check the "Mobile WAN Configuration" APN, name, password and IP address (all can be blank). · Try to enter the SIM card PIN verify that the SIM card has the PIN code entered. Available on "Unlock SIM Card" page in the "Administration" section. · In a private APN it is not recommended to get the DNS settings from operator (on "Mobile WAN" page) 28 ICR-2431 · Go to "System Log" page in "Status" section and observe where the error occurs. I cannot connect from the Internet to the device behind the router. I have NAT enabled. · The device's gateway has to be configured so it points to the router. I can't access my Web server placed behind the router over NAT. · The remote HTTP access to the router has to be disabled on "NAT Configuration" page in the router. Also enable "Send all remaining incoming packets to default server" feature and fill in the IP address of your Web server. On the Web server, the default gateway has to be the IP address of the router. DynDNS doesn't work. · With private APN this will not work. · If the same IP address is recorded in your canonic name as a dynamically assigned address, it means that the operator is using NAT or a firewall. · You can verify NAT using ping to your server with static address and then compare with router's IP address. · You can verify a Firewall by accessing remotely to the router's Web interface. · The operator may not provide the address of DNS server and without DNS server's address it is impossible to connect to the dyndns.org server. The following messages will be shown in the System Log: DynDNS daemon started Error resolving hostname: no such file or directory Connect to DynDNS server failed L2TP or IPSec isn't establishing. · Check the "System Log" page for error messages. IPSec tunnel establishes but the communication does not run. · Probably there are bad routing rules defined in the connected devices, or the default gateway. I switched the router to offline mode by SMS message, but the router is in online mode after reboot. · SMS messages do not change the router configuration. They remain in effect only until the router is rebooted. 29 ICR-2431 Serial communication is not working. · Verify that the router model supports serial communications. Also verify the serial communication settings. To do so, open the router's configuration menu via the web browser, select the appropriate "Expansion Port" from "Configuration" part of the menu and verify the settings. Is the router Cisco compatible? Can I use the Cisco configuration? · No, the Firmware in the router (Conel OS) is based on Linux with BusyBox. Thus the Cisco configuration cannot be used. But network connections are defined by standards so connecting the router to the Cisco or other networking devices is possible and will be compatible. FTP or SFTP does not work · FTP will work on v2 routers only. You can use SFTP on all routers to transfer files to/from the router. If having troubles with FTP on v2 routers, make sure you have FTP enabled: "Configuration" section, "Services", "FTP". Then you can connect with any client on port 21 with name and password same as for the Web interface. If having troubles with SFTP, make sure you have SSH enabled: "Configuration" section, "Services", "SSH". Then you can connect with any client on port 22 with name and password same as for the Web interface. How can I connect to the router's command line? (SSH, Telnet) · You can use SSH on all routers or Telnet on v2 routers only. SSH is enabled by default, but you can verify in Web interface in "Configuration" section, "Services", "SSH". Then connect with any SSH client on port 22 of the router. User and password is the same as for the Web interface. Telnet on v2 routers can be enabled here: "Configuration" section, "Services", "Telnet". 30 ICR-2431 Appendix B: Customer Support Customer Support for Europe Advantech Czech s.r.o. Sokolska 71 562 04, Usti nad Orlici, Czech Republic Phone: Fax: E-mail: Web: +353 91 792444 +353 91 792445 iiotcustomerservice@advantech.eu www.advantech.com Customer Support for NAM Advantech B+B SmartWorx 707 Dayton Road Ottawa, IL 61350 USA Phone: Fax: E-mail: Web: +1-800-346-3119 (Monday Friday, 7 a.m. to 5:30 p.m. CST) +1-815-433-5109 support@advantech-bb.com www.advantech-bb.com Customer Support for Asia Phone: Fax: E-mail: Web: +886-2-2792-7818 #1299 (Monday Friday, 9 a.m. to 5:30 p.m. UTC+8) +886-2-2794-7327 icg.support@advantech.com.tw www.advantech.com 31 ICR-2431 Appendix C: Regulatory & Safety Information Safety Notices Please, observe the following instructions: · The router must be used in compliance with all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the router in prescribed applications and environments. · To prevent possible injury and damage to appliances and to ensure compliance with all relevant provisions, use only the original accessories. Unauthorized modifications or the use of unapproved accessories may result in damage to the router and / or a breach of applicable regulations. Unauthorized modifications or use of unapproved accessories may void the warranty. · The router can not be opened. · Turn off the router and disconnect it from power supply before handling the SIM card. · Caution! This equipment is not suitable for use in locations where children are likely to be present. The SIM card could be swallowed by small children. · Power supply must not exceed 48 V DC max. · Do not expose the router to extreme ambient conditions. Protect the router against dust, moisture and high temperature. · Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present, including gas stations, chemical plants, or locations in which explosives are used. We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places. · Switch off the router when travelling by plane. Utilization of the router on a plane may endanger the operation of the plane or interfere with the mobile telephone network, and may be unlawful. Failure to observe these instructions may result in the suspension or cancellation of telephone services for the respective client and / or may result in legal sanctions. · When using the router in close proximity to personal medical devices, such as cardiac pacemakers or hearing aids, you must proceed with heightened caution. · The router may cause interference when used in close proximity to TV sets, radio receivers or personal computers. · It is recommended that you create an appropriate copy or backup of all important settings that are stored in the memory of the device. 32 ICR-2431 Product Disposal Instructions The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was introduced to ensure that electrical/electronic products are recycled using the best available recovery techniques in order to minimize impact on the environment. This product contains high quality materials and components which can be recycled. At the end of it's life this product MUST NOT be mixed with other commercial waste for disposal. The device contains the battery. Remove the battery from the device before disposal. The battery in the device needs to be disposed apart accordingly. Check the terms and conditions of your supplier for disposal information. 33 ICR-2431 Appendix D: Related Documents [1] Advantech Czech: Start Guide (QSG-0011-EN) [2] Advantech Czech: ICR-2000, ICR-2400, ICR-2500, ICR-2600 Configuration Manual (MAN-0059-EN) Product related documents can be obtained on Engineering Portal at www.icr.advantech.cz address. 34 ICR-2431 Hereby, Advantech Czech s.r.o. company declares that the radio equipment narrated in this user's guide is in compliance with EU Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: icr.advantech.cz/eudoc