User Guide for ZEBRA models including: Touch Computer, TC21, TC26, TC21-HC, TC26-HC

TC21/TC26 Touch Computer Product Reference Guide for Android™ 10 (en)

MN-003853-05EN Rev. A

Zebra Technologies Corporation

TC21/TC26 Touch Computer Product Reference Guide for ...

2021 Zebra Technologies Corporation and/or its affiliates. All rights ... This manual contains proprietary information of Zebra Technologies Corporation and its ... ·

TC21/TC26 Touch Computer Product Reference Guide for Android ...

10/2020. Added information for healthcare devices, alert button instructions, and details about the back housing. -05 Rev A. 1/2021. Update to supported device ...

TC21/TC26 Touch Computer Product Reference Guide for...

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”).


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tc21-tc26-a10-prg-en
TC21/TC26/ TC21-HC/TC26-HC
Touch Computer
Product Reference Guide
for AndroidTM 10
MN-003853-05EN Rev A

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All other trademarks are the property of their respective owners. © 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved. For further information regarding legal and proprietary statements, go to: COPYRIGHTS: www.zebra.com/copyright WARRANTY: www.zebra.com/warranty END USER LICENSE AGREEMENT: www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
2

Revision History
Changes to the original guide are listed below:

Change -01 Rev A -02 Rev A -03 Rev A
-04 Rev A
-05 Rev A

Date 5/2020 6/2020 7/2020
10/2020
1/2021

Description Initial release.
Added WWAN information for TC26.
Updates to USB-C Audio Adapter section in Accessories. Add information for SE4100 scan engine. Update to sections that mention how to restart the device in the Application Deployment chapter. Add healthcare information.
Added information for healthcare devices, alert button instructions, and details about the back housing.
Update to supported device configurations.

3

Contents
About This Guide.............................................................................................................................. 14 Configurations ................................................................................................................ 14 Mobility DNA Enterprise License.................................................................................... 19 Licensed Features .................................................................................................. 19 Core OS, Apps, and mDNA ............................................................................. 19 WWAN and Connectivity.................................................................................. 19 Fusion .............................................................................................................. 20 Request Licenses ................................................................................................... 20 Notational Conventions .................................................................................................. 21 Icon Conventions ........................................................................................................... 21 Service Information ........................................................................................................ 21 Determining Software Versions...................................................................................... 22 Determining the Serial Number...................................................................................... 22
Getting Started.................................................................................................................................. 23 Unpacking ...................................................................................................................... 23 Device Features ............................................................................................................. 24 Setting Up the Device ................................................................................................... 26 Installing a microSD Card ....................................................................................... 26 Installing the SIM Card.................................................................................................. 28 Installing the Battery ............................................................................................... 29 Charging the Battery............................................................................................... 30 Charging Indicators .......................................................................................... 30 Replacing the Battery..................................................................................................... 31 Replacing the microSD Card.......................................................................................... 32 Replacing the SIM Card ................................................................................................. 33
Using the Device............................................................................................................................... 36 Home Screen ................................................................................................................. 36 Setting Home Screen Rotation ............................................................................... 37 Status Bar ............................................................................................................... 37
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Contents
Notification Icons.............................................................................................. 38 Status Icons ..................................................................................................... 39 Managing Notifications ........................................................................................... 40 Opening the Quick Access Panel ........................................................................... 41 Quick Access Panel Icons................................................................................ 41 Editing Icons on the Quick Settings Bar ................................................................. 42 Battery Management...................................................................................................... 42 Checking Battery Status ......................................................................................... 42 Monitoring Battery Usage ....................................................................................... 43 Low Battery Notification.......................................................................................... 43 Interactive Sensor Technology....................................................................................... 43 Waking the Device ......................................................................................................... 43 USB Communication...................................................................................................... 44 Transferring Files.................................................................................................... 44 Transferring Photos ................................................................................................ 44 Disconnect from the Host Computer ...................................................................... 45
Settings.............................................................................................................................................. 46 Accessing Settings......................................................................................................... 46 Display Settings ............................................................................................................. 46 Setting the Screen Brightness Manually................................................................. 46 Setting the Screen Brightness Automatically.......................................................... 46 Setting Night Light .................................................................................................. 46 Setting Screen Rotation.......................................................................................... 47 Setting Screen Timeout .......................................................................................... 47 Lock Screen Display ............................................................................................... 47 Setting Font Size .................................................................................................... 48 Notification LED Brightness Level .......................................................................... 48 Touch Panel Mode ................................................................................................. 48 Setting the Date and Time ............................................................................................. 49 General Sound Setting................................................................................................... 49 Sound Options ........................................................................................................ 49 Setting Wake-Up Sources.............................................................................................. 50 Remapping a Button ...................................................................................................... 51 Remappable Keys.......................................................................................................... 52 Alert Button .................................................................................................................... 52 Configuring the Alert Button ................................................................................... 53 Alert Accessibility Service....................................................................................... 53 Using an Alert Button.............................................................................................. 53 Keyboards ...................................................................................................................... 53 Keyboard Configuration.......................................................................................... 53
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Contents
Enabling Keyboards ......................................................................................... 53 Switching Between Keyboards......................................................................... 54 Using the Android and Gboard Keyboards............................................................. 54 Edit Text ........................................................................................................... 54 Entering Numbers, Symbols, and Special Characters ..................................... 54 Using the Enterprise Keyboard............................................................................... 54 Numeric Tab..................................................................................................... 54 Alpha Tab......................................................................................................... 55 Additional Character Tab ................................................................................. 55 Scan Tab.......................................................................................................... 55 Language Usage............................................................................................................ 55 Changing the Language Setting ............................................................................. 55 Adding Words to the Dictionary .............................................................................. 55 Notifications.................................................................................................................... 55 Setting App Notifications ........................................................................................ 55 Viewing Notification Settings for All Apps ........................................................ 56 Controlling Lock Screen Notifications .............................................................. 56 Blink Light......................................................................................................... 57
Applications ...................................................................................................................................... 58 Accessing Apps.............................................................................................................. 61 Switching Between Recent Apps............................................................................ 61 Battery Manager............................................................................................................. 61 Opening Battery Manager ...................................................................................... 61 Battery Manager Information .................................................................................. 61 Camera ......................................................................................................................... 64 Taking Photos......................................................................................................... 64 Recording Videos ................................................................................................... 65 Camera Settings..................................................................................................... 66 DataWedge Demonstration............................................................................................ 67 Scanner Selection .................................................................................................. 67 RxLogger....................................................................................................................... 68 RxLogger Configuration.......................................................................................... 68 Configuration File ................................................................................................... 68 Enabling Logging .................................................................................................... 68 Disabling Logging ................................................................................................... 68 Extracting Log Files ................................................................................................ 68 Backing Up ............................................................................................................. 68 RxLogger Utility ...................................................................................................... 69 Initiating the Main Chat Head........................................................................... 69 Removing the Main Chat Head ........................................................................ 69 Viewing Logs.................................................................................................... 69
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Contents
Removing a Sub Chat Head Icon..................................................................... 69 Backing Up In Overlay View............................................................................. 69 Sound Recorder ............................................................................................................. 69
Data Capture ..................................................................................................................................... 71 Imaging .......................................................................................................................... 71 Digital Camera ............................................................................................................... 71 Linear Imager ................................................................................................................. 72 Operational Modes ................................................................................................. 72 RS507/RS507x Hands-Free Imager .............................................................................. 73 RS5100 Ring Scanner ................................................................................................... 73 RS6000 Bluetooth Ring Scanner ................................................................................... 73 DS3678 Digital Scanner................................................................................................. 74 Scanning Considerations ............................................................................................... 74 Scanning with Internal Imager........................................................................................ 75 Scanning with Internal Camera ...................................................................................... 76 Scanning with RS6000 Bluetooth Ring Scanner............................................................ 77 Scanning with RS5100 Ring Scanner ........................................................................... 79 Scanning with RS507/RS507X Hands-Free Imager ...................................................... 80 Scanning with the DS3678 Bluetooth Scanner .............................................................. 81 Pairing the Bluetooth Ring Scanner .............................................................................. 83 Pairing Using Near Field Communication............................................................... 83 Pairing in HID Mode Using Near Field Communication.......................................... 83 Pairing Using Simple Serial Interface ..................................................................... 84 Pairing Using Bluetooth Human Interface Device .................................................. 85 Pairing a Handheld Scanner .......................................................................................... 86 Pairing Using Simple Serial Interface ..................................................................... 86 Pairing Using Bluetooth Human Interface Device .................................................. 87 DataWedge .................................................................................................................... 88 Enabling DataWedge.............................................................................................. 88 Disabling DataWedge ............................................................................................. 88 Supported Decoders............................................................................................... 88
Wireless ............................................................................................................................................. 91 Wireless Local Area Networks ....................................................................................... 91 Connecting to a Wi-Fi Network ............................................................................... 92 Removing a Wi-Fi Network ..................................................................................... 92 WLAN Configuration ...................................................................................................... 92 Configuring a Secure Wi-Fi Network ...................................................................... 92 Manually Adding a Wi-Fi Network .......................................................................... 93
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Contents
Configuring for a Proxy Server ............................................................................... 94 Configuring the Device to Use a Static IP Address ................................................ 95 Wi-Fi Preferences................................................................................................... 95 Additional Wi-Fi Settings ........................................................................................ 96 Wi-Fi Direct............................................................................................................. 96 Wireless Wide Area Networks........................................................................................ 97 Sharing the Mobile Data Connection...................................................................... 97
Enabling USB Tethering................................................................................... 97 Enabling Bluetooth Tethering........................................................................... 97 Enabling Wi-Fi Hotspot .................................................................................... 98 Configuring the Wi-Fi Hotspot .......................................................................... 98 Data Usage............................................................................................................. 98 Setting Data Usage Warning............................................................................ 99 Setting Data Limit............................................................................................. 99 Cellular Network Settings ....................................................................................... 99 Data When Roaming........................................................................................ 99 Setting Preferred Network Type..................................................................... 100 Using Search for MicroCell ............................................................................ 100 Configuring the Access Point Name .............................................................. 100 Locking the SIM Card..................................................................................... 100 Default SIM Slot Configuration....................................................................... 101 Dual SIM Dual Standby.................................................................................. 101 Bluetooth ...................................................................................................................... 101 Adaptive Frequency Hopping ............................................................................... 101 Security................................................................................................................. 102 Bluetooth Profiles ................................................................................................. 102 Bluetooth Power States ........................................................................................ 103 Bluetooth Radio Power ......................................................................................... 104 Enabling Bluetooth ......................................................................................... 104 Disabling Bluetooth ........................................................................................ 104 Discovering Bluetooth Device(s) .......................................................................... 104 Changing the Bluetooth Name ............................................................................. 104 Connecting to a Bluetooth Device ........................................................................ 105 Selecting Profiles on the Bluetooth Device........................................................... 105 Unpairing a Bluetooth Device ............................................................................... 105 Cast.............................................................................................................................. 105 Near Field Communications......................................................................................... 106 Reading NFC Cards ............................................................................................. 106 Sharing Information Using NFC............................................................................ 107 Enterprise NFC Settings....................................................................................... 107
Calls ................................................................................................................................................. 109 Emergency Calling ....................................................................................................... 109
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Contents
Audio Modes ................................................................................................................ 109 Bluetooth Headset........................................................................................................ 109 Wired Headset ............................................................................................................. 110 Adjusting Audio Volume ............................................................................................... 110 Making a Call Using the Dialer..................................................................................... 110
Accessing Dialing Options .................................................................................... 111 Making a Call Using Contacts ...................................................................................... 111
Using the Dialer .................................................................................................... 111 Using the Contacts App........................................................................................ 111 Making a Call Using Call History.................................................................................. 111 Using the Call History List .................................................................................... 112 Making a Conference Call on GSM.............................................................................. 112 Making a Call Using a Bluetooth Headset.................................................................... 112 Answering Calls ........................................................................................................... 113 Call Settings ................................................................................................................. 113
Accessories..................................................................................................................................... 115 Battery Charging .......................................................................................................... 118 Main Battery Charging .......................................................................................... 118 Spare Battery Charging ........................................................................................ 119 Charging Temperature ......................................................................................... 119 1-Slot Charge Only Cradle .......................................................................................... 120 1-Slot Charge Only Cradle Setup ......................................................................... 120 Charging with the 1-Slot Charge Only Cradle ............................................................. 122 1-Slot USB/Ethernet Cradle ........................................................................................ 123 1-Slot USB/Ethernet Cradle Setup.............................................................................. 124 Ethernet Module Installation........................................................................................ 125 USB/Ethernet Communication.............................................................................. 126 Ethernet LED Indicators ................................................................................. 126 Ethernet Settings .................................................................................................. 126 Configuring Ethernet Proxy Settings .............................................................. 126 Configuring Ethernet Static IP Address.......................................................... 127 Charging with the 1-Slot USB/Ethernet Cradle ........................................................... 128 4-Slot Charge Only Cradle with Battery Charger ........................................................ 129 4-Slot Charge Only Cradle with Battery Charger Setup ....................................... 130 Charging with the 4-Slot Charge Only Cradle with Battery Charger ........................... 131 5-Slot Charge Only Cradle .......................................................................................... 132 5-Slot Charge Only Cradle Setup ......................................................................... 133 Charging with the 5-Slot Charge Only Cradle ............................................................. 134 5-Slot Ethernet Cradle................................................................................................. 135 5-Slot Ethernet Cradle Setup................................................................................ 136
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Contents
Daisy-chaining Ethernet Cradles .......................................................................... 136 Ethernet Communication ...................................................................................... 137
Ethernet LED Indicators ................................................................................. 137 Establishing Ethernet Connection .................................................................. 137 Ethernet Settings............................................................................................ 138 Configuring Ethernet Proxy Settings .............................................................. 138 Configuring Ethernet Static IP Address.......................................................... 138 Charging with the 5-Slot Ethernet Cradle ............................................................. 139 4-Slot Battery Charger ................................................................................................ 140 4-Slot Battery Charger Setup ............................................................................... 141 Charging Spare Batteries ..................................................................................... 142 Hand Strap .................................................................................................................. 143 Healthcare Belt Clip .................................................................................................... 144 Removing the Healthcare Belt Clip....................................................................... 145 Healthcare Handstrap .................................................................................................. 145 Soft Holster ................................................................................................................. 146 Adjusting the Holster ............................................................................................ 146 Wrist/Arm Mount ......................................................................................................... 147 Wrist/Arm Mount Installation................................................................................. 147 Device Installation ................................................................................................ 148 Device Removal ................................................................................................... 149 Strap Installation ................................................................................................... 150 3.5 mm Audio Adapter ................................................................................................ 152 Accessing the USB-C Connector ................................................................................. 153 USB Cable ................................................................................................................... 153 USB Communication ............................................................................................ 153 Charging the Device ............................................................................................. 154 Trigger Handle ............................................................................................................. 155 Installing the Optional Lanyard ............................................................................. 155 Inserting the Device into the Trigger Handle ........................................................ 156 Removing the Device from the Trigger Handle .................................................... 157 Vehicle Cradle.............................................................................................................. 158 Assembling the Mount .......................................................................................... 158 Installing on the Windshield .................................................................................. 159 Installing the Dash Mount ..................................................................................... 160 Installing the Device ............................................................................................. 160 Connecting Power ................................................................................................ 161
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Contents
Removing the Device ........................................................................................... 163 Power Supply .............................................................................................................. 164 5-Slot Cradle Rack Installation.................................................................................... 165 4-Slot Battery Chargers Rack Installation ................................................................... 169 Rack Mount Installation............................................................................................... 172 Wall Installation ........................................................................................................... 175
Bottom Tray Assembly ......................................................................................... 175 Bracket Wall Mounting.......................................................................................... 175
Application Deployment................................................................................................................. 177 Security ........................................................................................................................ 177 Secure Certificates....................................................................................................... 177 Installing a Secure Certificate ...................................................................................... 177 Configuring Credential Storage Settings .............................................................. 178 Development Tools ...................................................................................................... 178 Android Application Development ........................................................................ 178 Development Workstation .............................................................................. 178 Enabling Developer Options .......................................................................... 178 EMDK for Android................................................................................................. 179 StageNow ............................................................................................................. 179 GMS Restricted............................................................................................................ 179 ADB USB Setup ........................................................................................................... 179 Enabling USB Debugging..................................................................................... 179 Application Installation ................................................................................................. 180 Installing Applications Using the USB Connection ............................................... 180 Installing Applications Using the Android Debug Bridge ...................................... 181 Installing Applications Using a microSD Card ...................................................... 181 Uninstalling an Application ................................................................................... 182 Performing a System Update ....................................................................................... 183 Downloading the System Update Package .......................................................... 183 Performing a System Update Using microSD Card.............................................. 183 Performing a System Update Using ADB ............................................................. 183 Verifying System Update Installation.................................................................... 184 Enterprise Reset .......................................................................................................... 184 Performing an Enterprise Reset From Device Settings ........................................ 184 Downloading the Enterprise Reset Package ........................................................ 185 Performing an Enterprise Reset Using microSD Card ......................................... 185 Performing an Enterprise Reset Using ADB......................................................... 185 Performing a Factory Reset ......................................................................................... 186 Downloading the Factory Reset Package ............................................................ 186 Performing a Factory Reset Using microSD Card ................................................ 186
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Contents
Performing a Factory Reset Using ADB ............................................................... 187 Storage......................................................................................................................... 188
Random Access Memory ..................................................................................... 188 Viewing Memory............................................................................................. 188
Internal Storage .................................................................................................... 188 Viewing Internal Storage ................................................................................ 188
External Storage ................................................................................................... 188 Viewing External Storage............................................................................... 189 Formatting a microSD Card ........................................................................... 189 Formatting a microSD Card as Internal Memory............................................ 189
Enterprise Folder .................................................................................................. 189 Managing Apps ............................................................................................................ 189
App Details ........................................................................................................... 190 Managing Downloads................................................................................................... 190
Maintenance and Troubleshooting ............................................................................................... 191 Maintaining the Device................................................................................................. 191 Battery Safety Guidelines............................................................................................. 191 Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight 192 Cleaning Instructions.................................................................................................... 192 Approved Cleanser Active Ingredients for non-Healthcare Devices..................... 192 Approved Cleanser Active Ingredients for Healthcare Devices ............................ 193 Harmful Ingredients .............................................................................................. 193 Device Cleaning Instructions ................................................................................ 193 Special Cleaning Notes ........................................................................................ 194 Cleaning Materials Required ................................................................................ 194 Cleaning Frequency ............................................................................................. 194 Cleaning the Device ..................................................................................................... 194 Housing .......................................................................................................... 194 Display ........................................................................................................... 194 Camera and Exit Window............................................................................... 194 Cleaning Battery Connectors................................................................................ 195 Cleaning Cradle Connectors ................................................................................ 195 Troubleshooting .......................................................................................................... 196 Resetting the Device ............................................................................................ 196 Performing a Soft Reset................................................................................. 196 Performing a Hard Reset ............................................................................... 196 Troubleshooting the Device .................................................................................. 196 1-Slot Charge Only Cradle ................................................................................... 199 1-Slot USB/Ethernet Cradle.................................................................................. 199 4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 200
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Contents 5-Slot Charge Only Cradle Troubleshooting......................................................... 201 5-Slot Ethernet Cradle Troubleshooting ............................................................... 202 4-Slot Battery Charger Troubleshooting ............................................................... 202 USB-C Audio Adapter........................................................................................... 203 Technical Specifications................................................................................................................ 204 Decode Distances ................................................................................................ 204 Back Housing ....................................................................................................... 205 I/O Connector Pin-Outs ........................................................................................ 206 1-Slot Charge Only Cradle Technical Specifications............................................ 206 1-Slot USB/Ethernet Cradle Technical Specifications .......................................... 207 4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 207 5-Slot Charge Only Cradle Technical Specifications............................................ 208 5-Slot Ethernet Cradle Technical Specifications .................................................. 209 4-Slot Battery Charger Technical Specifications .................................................. 209 Trigger Handle Technical Specifications .............................................................. 210 USB-C Audio Adapter Technical Specifications ................................................... 210 Vehicle Cradle Technical Specifications............................................................... 211 Index ................................................................................................................................................ 212
13

About This Guide

This guide provides information about setting up and using TC21/TC26 touch computers with the AndroidTM 10 operating system. Some screens shown in this guide may differ from the actual screens shown on the device.

Configurations
The following table covers all configurations of the device. Models available in your area may vary.

Table 1 WLAN Configurations

Part Number

Radios

Battery

TC210K01A222

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

TC210K01A242

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Extended Battery

TC210K01A422

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

TC210K01A442

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Extended Battery

3Available in Q4 2020

Camera
13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/5 MP front

Memory
3 GB RAM/32 GB Flash

Connector/ Alert Button
2-pin Connector

3 GB

2-pin

RAM/32 Connector

GB Flash

4 GB

2-pin

RAM/64 Connector

GB Flash

4 GB

2-pin

RAM/64 Connector

GB Flash

Data Capture Options
2D imager (SE4710) and integrated NFC
2D imager (SE4710) and integrated NFC
2D imager (SE4710) and integrated NFC
2D imager (SE4710) and integrated NFC

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.

14

About This Guide

Table 1 WLAN Configurations (Continued)

Part Number

Radios

Battery

TC210K01A423

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

TC210K01B212

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

TC210K01B232

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Extended Battery

TC210K01D221
TC210K01D241
TC210K02A222

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy
WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy
WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery
Extended Battery
Basic Battery

TC210K02B212

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

TC210K02B412

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

3Available in Q4 2020

Camera
13 MP rear/5 MP front
13 MP rear/no front camera
13 MP rear/no front camera
13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/no front camera
13 MP rear/no front camera

Memory
4 GB RAM/64 GB Flash

Connector/ Alert Button
8-pin Connector

3 GB

2-pin

RAM/32 Connector

GB Flash

3 GB

2-pin

RAM/32 Connector

GB Flash

3 GB

No

RAM/32 Connector

GB Flash

3 GB

No

RAM/32 Connector

GB Flash

3 GB

2-pin

RAM/32 Connector

GB Flash

3 GB

2-pin

RAM/32 Connector

GB Flash

4 GB

2-pin

RAM/64 Connector

GB Flash

Data Capture Options 2D imager (SE4710) and integrated NFC
2D image (SE4100) and integrated NFC
2D image (SE4100) and integrated NFC
No Scanner
No Scanner
2D imager (SE4710) and integrated NFC
2D imager (SE4100) and integrated NFC
2D imager (SE4100) and integrated NFC

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Android Open Source Project (AOSP) 10 (China only).
Android Open Source Project (AOSP) 10 (China only).
Android Open Source Project (AOSP) 10 (China only).

15

About This Guide

Table 1 WLAN Configurations (Continued)

Part Number

Radios

Battery

TC210K0HD224 (Healthcare)
TC210K0HB224 (Healthcare)

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy
WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery
Basic Battery

TC210K06B224 (Healthcare)

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

Basic Battery

3Available in Q4 2020

Camera
13 MP rear/5 MP front

Memory
3 GB RAM/32 GB Flash

Connector/ Alert Button
Back Alert Button

Data Capture Options
No Scanner

13 MP 3 GB

Back Alert

rear/5 RAM/32 Button

MP front GB Flash

13 MP 3 GB

Back Alert

rear/5 RAM/32 Button

MP front GB Flash

2D imager (SE4100) and integrated NFC
2D imager (SE4100) and integrated NFC

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Android Open Source Project (AOSP) 10 (China only).

Table 2 WWAN Configurations

Part Number

Radios

Battery

TC26AK11A222
TC26BK11A222

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11A242
TC26BK11A242

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11A422
TC26BK11A422

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

3Available in Q4 2020

Basic Battery
Extended Battery
Basic Battery

Camera 13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/5 MP front

Memory 3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
4 GB RAM/64 GB Flash

Connector/ Alert Button
2-pin Connector

Data Capture Options
2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4710) and integrated NFC

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.

16

About This Guide

Table 2 WWAN Configurations (Continued)

Part Number

Radios

Battery

TC26AK11A423
TC26BK11A423

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11A442
TC26BK11A442

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11B212
TC26BK11B212

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11B232
TC26BK11B232

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK11D221
TC26BK11D221

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK21D221
TC26BK21D221

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/eSIM

3Available in Q4 2020

Basic Battery
Extended Battery
Basic Battery
Extended Battery
Basic Battery
Basic Battery

Camera 13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/no front camera
13 MP rear/no front camera
13 MP rear/5 MP front
13 MP rear/5 MP front

Memory 4 GB RAM/64 GB Flash
4 GB RAM/64 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash

Connector/ Alert Button
8-pin Connector

Data Capture Options
2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4100) and integrated NFC

2-pin Connector

2D imager (SE-4100) and integrated NFC

No

No

Connector Scanner

No

No

Connector Scanner

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.

17

About This Guide

Table 2 WWAN Configurations (Continued)

Part Number

Radios

Battery Camera

TC26AK11D241
TC26BK11D241

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26AK21A222
TC26BK21A222

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/eSIM

TC26CK12A222

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w

WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE

TC26CK12B212

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w

WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE

TC26BK1HB224
(Healthcare)

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26BK1HD224
(Healthcare)

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE/CDMA

TC26BK16B224
(Healthcare)

WLAN: 802.11 a/b/g/n/ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0 Low Energy

WWAN: HSPA+/LTE

3Available in Q4 2020

Extended Battery
Basic Battery
Basic Battery
Basic Battery
Basic Battery
Basic Battery
Basic Battery

13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/5 MP front
13 MP rear/no front camera
13 MP rear / 5 MP front
13 MP rear / 5 MP front
13 MP rear / 5 MP front

Memory 3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM/32 GB Flash
3 GB RAM / 32 GB Flash
3 GB RAM / 32 GB Flash
3 GB RAM / 32 GB Flash

Connector/ Alert Button
No Connector

Data Capture Options
No Scanner

2-pin Connector

2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4710) and integrated NFC

2-pin Connector

2D imager (SE-4100) and integrated NFC

Back Alert Button

2D imager (SE-4100) and integrated NFC

Back Alert No

Button

scanner

Back Alert Button

2D imager (SE-4100) and integrated NFC

Operating System
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Android Open Source Project (AOSP) 10 (China only).
Android Open Source Project (AOSP) 10 (China only).
Google TM Mobile Services (GMS) 10.
Google TM Mobile Services (GMS) 10.
Android Open Source Project (AOSP) 10 (China only).

18

About This Guide
Mobility DNA Enterprise License
Powerful complimentary Mobility DNA tools are pre-loaded and ready to use, making it easier to stage, secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict access to features and applications; and more. The Mobility DNA Enterprise License delivers premium voice capabilities over Wi-Fi and unlocks a powerful data toolkit that takes workforce productivity and device management simplicity to a new level. VoLTE delivers superior voice quality over cellular networks, while Zebra's advanced VoWiFi technology, included with the Mobility DNA Enterprise License, delivers superior voice quality over all of your WiFi voice applications. For example, Push-to-Talk Express* for basic walkie-talkie style communications, the Workforce Connect PTT Pro* subscription service for walkie talkie-style communications over cellular and WiFi networks, and Workforce Connect Voice* to turn TC21 and TC26 devices into fully-featured PBX handsets. * Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full duplex voice solutions require the MDNA Enterprise license for performance and support.
Licensed Features
NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined behavior. The features listed below are only available on this device with the purchase of a Mobility DNA Enterprise License. A single license unlocks all premium features on the device. Some apps may require a download from zebra.com/support. Please contact your administrator or go to zebra.com for more information.
Core OS, Apps, and mDNA
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License. · PowerPrecision · PowerPrecision Console · Zebra Volume Control · Secure NFC through EMDK · Firmware Over the Air (FOTA) · Device Tracker · Enterprise Keyboard · Device Central · NG SimulScan through EMDK and DataWedge · WFC Voice
WWAN and Connectivity
WWAN and connectivity features that require the purchase of a Mobility DNA Enterprise License. · Fusion Configuration Service Providers (CSPs) · Bluetooth Silent Pairing · Bluetooth NFC Tap and Pair
19

About This Guide
· Bluetooth CSPs · Disable future pairing with remote Bluetooth devices. · Do not allow the device to be visible to other devices over Bluetooth. · Allow Silent Pairing
Fusion
Fusion features that require the purchase of a Mobility DNA Enterprise License. · Prevent disconnect when roaming during sudden loss of access point. · Prevent disconnect when roaming if infrastructure initiates disconnect. · Wi-Fi optimization for Voice Over IP (VOIP) · Remote configuration using a Mobile Device Management (MDM) · Real-time statistics and WLAN even logging · 802.11v (available Q3 2020) · Call Admission Control/TSPEC/Voice Prioritization · Fusion Configuration Graphical User Interface (GUI) · Power Management (WMM U-APSD) · EAP Methods (LEAP) · EAP Methods (GTC) Dynamic PwdFast Roam (CCKM) · CCXv4 · Channel Mask · Band Preference · Traffic Monitor · Restricted Wi-Fi User Interface · Subnet Roam · Auto Time Configuration · Soft Access Point Regulatory (Channel Selection) · Disconnect Suppression · WorryFree Wi-Fi
Request Licenses
Customers, partners, and distributors require a Mobility DNA Enterprise License. Please request an evaluation or trial license through your account manager. An account manager or sales engineer can request a trial or evaluation of the Mobility DNA Enterprise License for customers, partners, or distributors using SFDC forms. Zebra engineering can submit a request for a trial or evaluation of the Mobility DNA Enterprise License using Service NOW.
20

About This Guide
Notational Conventions
Notational conventions are used to highlight important information. · Bold text is used to highlight the following:
· Dialog box, window and screen names · Drop-down list and list box names · Check box and radio button names · Icons on a screen · Key names on a keypad · Button names on a screen. · Bullets (·) indicate: · Action items · Lists of alternatives · Lists of required steps that are not necessarily sequential. · Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support. When contacting support, please have the following information available: · Serial number of the unit (found on manufacturing label) · Model number or product name (found on manufacturing label) · Software type and version number · IMEI number
21

About This Guide
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements. If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card and/or microSD card from the device before shipping for service. If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device. 1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch . 2. Touch About phone. 3. Scroll to view the following information:
· Battery information · SW components · Legal information · Model & hardware · Android version
· Android security patch level · Baseband version · Kernel version · Build number To determine the device IMEI information (WWAN only), touch About phone > IMEI. · IMEI - Displays the IMEI number for the device. · IMEI SV - Displays the IMEI SV number for the device.
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device. Touch About phone > Model & hardware > Serial number.
22

Getting Started
This section provides information to get the device up and running for the first time.
Unpacking
To unpack the device: 1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping. 2. Verify that the following items were received:
· Touch computer · USB-C cover (TC2X-HC Only). · PowerPrecision Lithium-ion battery · Regulatory Guide. 3. Inspect the equipment for damage. If any equipment is missing or damaged, contact Customer Support center immediately. See Service Information. 4. Prior to using the device for the first time, remove the protective shipping film that covers the exit window, touch screen, and rear camera.
23

Device Features
Figure 1 Front View 4
3 2 1

Getting Started
5 6

12 11

7

9 8

10

8

1

Front Camera

2

Receiver

3

Proximity/Light Sensor

4

Data Capture LED

5

Charging/Notification

LED

6

Touch Screen

7

Speaker

8

Cradle Charging

Contacts

9

USB-C Connector

10

Microphone

11

PTT Button

12

Scan Button

1Pakistan, Egypt, Jordan, Qatar

Takes photos and videos (available on some models). Use for audio playback in Handset mode. Determines proximity for turning off display when in Handset mode. Determines ambient light for controlling display backlight intensity. Indicates data capture status. Indicates battery charging status while charging and application generated notifications. Displays all information needed to operate the device. Provides audio output for video and music playback. Provides audio in speakerphone mode. Provides device charging via cradles and accessories.
Provides USB host and client communications, and device charging via cables and accessories. NOTE: For healthcare devices, it is not recommended to remove the USB-C cover to ensure proper device sealing. Use for communications in Handset mode. Typically used for Push-to-Talk communications. Where regulatory restrictions exist1 for Push-to-Talk VoIP communication, this button is configurable for use with other applications. Initiates data capture (programmable).

24

Figure 2 Rear View
17 16 15 14 13

Getting Started
14

24 23

22 21

13

NFC Antenna

14

Basic Hand Strap

Mount

15

Battery Release

Latches

16

Alert Button

17

Battery

18

Volume Up/Down

Button

19

Scan Button

20

Camera Flash

21

Rear Camera

22

Power Button

23

Exit Window

24

Microphone

18
19
15
20
Provides communication with other NFC-enabled devices. Provides mounting point for Basic Hand Strap accessory.
Press to remove the battery.
Red alert button (available on healthcare devices only). Standard - 3,400 mAh (typical) / 3,100 mAh (minimum), PowerPrecision Lithium-ion Battery Extended - 5,260 mAh (typical) / 5,000 mAh (minimum), PowerPrecision Lithium-ion Battery. Increase and decrease audio volume (programmable).
Initiates data capture (programmable). Provides illumination for the camera. Takes photos and videos. Turns the display on and off. Press and hold to reset the device or power off. Provides data capture using the imager. Use for communications in Speakerphone mode.

25

Getting Started
Setting Up the Device
To start using the device for the first time: 1. Install a micro secure digital (SD) card (optional). 2. Installing a nano SIM card (optional) 3. Install hand strap (optional). 4. Install the battery. 5. Charge the device. 6. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. For more information, refer to the documentation provided with the card and follow the manufacturer's recommendations for use. CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. 1. Lift and remove the access door.
2. Slide the microSD card holder to the unlock position.
26

Getting Started
3. Lift the microSD card holder.
4. Insert the microSD card into the card holder door, and ensure that the card slides into the holding tabs on each side of the door.
5. Close the microSD card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 6. Replace the access door.
27

Getting Started
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC21. CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded. 1. Lift the access door.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
28

Getting Started
5. Close the SIM card holder door and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 6. Replace the access door.
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance could be effected. DO NOT put any labels, asset tags, engravings, stickers in the battery well. 1. Insert the battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down into the battery compartment until the battery release latches snap into place. 29

Getting Started
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power supply. For information about the accessories available for the device see Accessories for more information. The standard battery charges from fully depleted to 90% in approximately 3 hours. The extended battery charges from fully depleted to 90% in approximately 4 hours.
NOTE: In many cases, the 90% charge provides plenty of charge for daily use.

To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or accessory may for brief periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators

Table 3 Charging/Notification LED Charging Indicators

State Off

Indication
Device is not charging. Device is not inserted correctly in the cradle or connected to a power source. Charger/cradle is not powered.

Slow Blinking Amber (1 blink every Device is charging. 4 seconds)

Slow Blinking Red (1 blink every 4 seconds)

Device is charging but the battery is at end of useful life.

Solid Green

Charging complete.

30

Getting Started

Table 3 Charging/Notification LED Charging Indicators (Continued)

Solid Red

State

Indication Charging complete but the battery is at end of useful life.

Fast Blinking Amber (2 blinks/second)

Charging error, for example: · Temperature is too low or too high.

· Charging has gone on too long without completion (typically 8 hours).

Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., for example:

· Temperature is too low or too high.

· Charging has gone on too long without completion (typically 8 hours).

Replacing the Battery
CAUTION: Do not add or remove SIM or microSD card during battery replacement.

1. Press the Power button until the menu appears. 2. Touch Power Off. 3. Wait for the device to completely turn off. 4. If hand strap is attached, slide the hand strap clip up toward the top of the device, and then lift. 5. Press the two battery latches in.

6. Lift the battery from the device. 31

Getting Started
7. Insert the replacement battery, bottom first, into the battery compartment in the back of the device. 8. Press the battery down until the battery release latches snap into place. 9. Replace the hand strap, if required. 10. Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card: 1. Press the Power button until the menu appears. 2. Touch Power off. 3. Touch OK. 4. If hand strap is attached, slide the hand strap clip up toward the top of the device, and then lift. 5. Press the two battery latches in. 6. Lift the battery from the device. 7. Lift the access door.
8. Remove microSD card from holder. 9. Insert the replacement microSD card. CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
32

Getting Started
10. Replace the access door.
11. Insert the battery, bottom first, into the battery compartment in the back of the device. 12. Press the battery down until the battery release latches snap into place. 13. Replace the hand strap, if required. 14. Press and hold the Power button to turn on the device.
Replacing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC21. To replace the SIM card: 1. Press the Power button until the menu appears. 2. Touch Power off. 3. Touch OK. 4. If hand strap is attached, slide the hand strap clip up toward the top of the device, and then lift. 5. Press the two battery latches in. 6. Lift the battery from the device. 7. Lift the access door.
8. Slide the SIM card door to the unlock position.
33

Getting Started
9. Lift the SIM card holder door.
10. Remove the SIM card. 11. Place the new SIM card into the card holder with contacts facing down. 12. Close the SIM card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 13. Replace the access door.
14. Insert the battery, bottom first, into the battery compartment in the back of the device. 34

Getting Started
15. Press the battery down until the battery release latch snaps into place. 16. Replace the hand strap, if required. 17. Press and hold the Power button to turn on the device.
35

Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured your device, your Home screen may appear differently than the graphics in this section. After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and slide up to unlock. The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or right to view the additional screens. NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons are shown below for example only. Home screen icons can be configured by the user and may look different than shown. Figure 3 Home Screen  









36

Using the Device

1 Status Bar
2 Widgets 3 Shortcut Icons 4 Folder 5 Back 6 Home 7 Recent

Displays the time, status icons (right side), and notification icons (left side). For more information see Notification Icons on page 38 and Managing Notifications on page 40. Launches stand-alone apps that run on the Home screen. Opens apps installed on the device. Contains apps. Displays the previous screen. Displays the Home screen. Displays recently used applications.

Setting Home Screen Rotation
By default, the Home screen rotation is disabled. 1. Touch and hold anywhere on the Home screen until the options appear. 2. Touch Home settings. 3. Touch the Allow Home screen rotation switch. 4. Touch the Home button. 5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side). If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 4 Notification and Status Icons

1

2

1

Notification Icons. See Notification Icons on page 38.

2

Status Icons. See Status Icons on page 39.

37

Using the Device

Notification Icons
Notification icons indicate app events and messages.

Table 4 Notification Icons Icon Main battery is low.

Description

More notifications are available for viewing.

Data is syncing. Indicates an upcoming event. AOSP devices only.

Indicates an upcoming event. GMS devices only.

Open Wi-Fi network is available.

Audio is playing.

Problem with sign-in or sync has occurred.

Device is uploading data.

Animated: the device is downloading data. Static: the download is complete.

Device is connected to or disconnected from a virtual private network (VPN). Preparing internal storage by checking it for errors.

USB debugging is enabled on the device.

Call is in progress.

The mailbox contains one or more voice message.

Call is on hold.

Call was missed.

Wired headset with a boom module is connected to the device.

Wired headset without a boom module is connected to the device.

Indicates the RxLogger app is running.

Indicates the Bluetooth scanner is connected to the device.

Indicates the ring scanner is connected to the device in HID mode.

38

Using the Device

Status Icons
Status icons display system information for the device.

Table 5 Icon

Status Icons Alarm is active.

Description

Main battery is fully charged.

Main battery is partially drained.

Main battery charge is low.

Main battery charge is very low.

Main battery is charging.

All sounds, except media and alarms, are muted. Vibrate mode is active.

Indicates that all sounds except media and alarms are muted.

Do Not Disturb mode active.

Airplane Mode is active. All radios are turned off.

Bluetooth is on.

The device is connected to a Bluetooth device.

Connected to a Wi-Fi network. Indicates the Wi-Fi version number.

Not connected to a Wi-Fi network or no Wi-Fi signal.

Connected to an Ethernet network.

Speakerphone enabled.

Portable Wi-Fi hotspot is active (WWAN only).

Connected to a 4G LTE/LTE-CA network (WWAN only)1.
Connected to a DC-HSPA, HSDPA, HSPA+, HSUPA, LTE/LTE-CA or WCMDMA network (WWAN only)1. Connected to a 1x-RTT (Sprint), EGDGE, EVDO, EVDV or WCDMA network (WWAN only)1. Connected to a GPRS network (WWAN only)1
Connected to a DC - HSPA, HSDPA, HSPA+ or HSUPA network (WWAN only)1.
1Cellular network icon that appears is dependent upon the carrier/network.

39

Using the Device

Table 5 Status Icons (Continued)

Icon

Description Connected to an EDGE network (WWAN only)1.

Connected to a GPRS network (WWAN only)1.

Connected to a 1x-RTT (Verizon) network (WWAN only)1.

Roaming from a network (WWAN only).

No SIM card installed (WWAN only).
1Cellular network icon that appears is dependent upon the carrier/network.

Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on page 38 for a list of possible notification icons and their description.
· To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen.

Quick Settings Bar

· To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens.
· To manage recent or frequently used notifications, open the Notification panel and then touch Manage notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options.
· To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list.
· To close the Notification panel, swipe the Notification panel up.
40

Using the Device
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the Quick Access Panel: · If the device is locked, swipe down once. · If the device is unlocked, swipe down once with two fingers, or twice with one finger. · If the Notification panel is open, swipe down from the Quick Settings bar.
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
· Display brightness - Use the slider to decrease or increase the brightness of the screen. · Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name. · Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth. · Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power. · Invert colors - Invert the display colors. · Do not disturb - Control how and when to receive notifications. · Mobile data - Turns cellular radio on or off. To open Mobile data settings, touch and hold (WWAN only). · Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth. · Auto-rotate - Lock the device's orientation in portrait or landscape mode or set to automatically rotate. · Flashlight - Turn flashlight on or off. Turn camera flash on or off. On camera only devices without an
internal scan engine, the flashlight turns off when an app is opened. This ensures the camera is available for scanning.
41

Using the Device
· Location - Enable or disable locationing feature. · Hotspot - Turn on to share the device's mobile data connection with other devices. · Data Saver - Turn on to prevent some apps from sending or receiving data in the background. · Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times. · Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting. · Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark environments, while conserving battery power. · Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold. · Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone distractions and improving battery life.
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar. Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device. · Set the screen to turn off after a short period of non-use. · Reduce screen brightness. · Turn off all wireless radios when not in use. · Turn off automatic syncing for Email, Calendar, Contacts, and other apps. · Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or cable).
Checking Battery Status
· Open Settings and touch About phone > Battery Information. Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See Battery Manager on page 61. · Battery present status indicates if the battery is present. · Battery level lists the battery charge (as a percentage of fully charged).
· Swipe down with two fingers from the status bar to open the quick access panel. · Battery percentage is displayed next to the battery icon.
42

Using the Device
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life. 1. Go to Settings. 2. Touch Battery. Display battery information and power management options for a specific app. 1. Go to Settings. 2. Touch Apps & notifications. 3. Touch an app. 4. Touch Advanced > Battery. Different apps display different information. Some apps include buttons that open screens with settings to adjust power use. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much power.
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power. The user should charge the battery using one of the charging accessories. When the battery charge drops below 10%, the device displays a notice to connect the device to power. The user must charge the battery using one of the charging accessories. When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of the charging accessories.
Interactive Sensor Technology
The device contains sensors that monitor movement, orientation and ambient light. · Gyroscope - Measures angular rotational velocity to detect rotation of the device. · Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device. · Digital Compass - The digital compass or magnetometer provides simple orientation in relation to the
Earth's magnetic field. As a result, the device always knows which way is North so it can auto rotate digital maps depending on the physical orientation of the device. · Light Sensor - Detects ambient light and adjusts the screen brightness. · Proximity Sensor - Detects the presence of nearby objects without physical contact. The sensor detects when the device close to your face during a call and turns off the screen, preventing unintentional screen touches. In order to take advantage of these sensors, applications use API commands. Refer to the Google Android Sensor APIs for more information. For information on the Zebra Android EMDK, go to: techdocs.zebra.com.
Waking the Device
The device goes into Suspend mode when you press the Power button or after a period of inactivity (set in the Display settings window).
43

Using the Device
1. To wake the device from Suspend mode, press the Power button. The Lock screen displays.
2. Swipe the screen up to unlock. · If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen. · If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
If you forget the PIN, password, or pattern contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer. When connecting the device to a host computer, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication accessories available for this device, see Accessories.
Transferring Files
NOTE: It is recommended to install a microSD card in the device for storing files due to limited internal storage. Use Transfer files to copy files between the device and the host computer. 1. Connect the device to a host computer using a USB accessory. 2. On the device, pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected. 3. Touch File Transfer.
NOTE: After changing the setting to File Transfer, and then disconnect the USB cable, the setting reverts back to No data transfer. If the USB cable is reconnected, select File Transfer again. 4. On the host computer, open a file explorer application. 5. Locate the device as a portable device. 6. Open the SD card or the Internal storage folder. 7. Copy files to and from the device or delete files as required.
Transferring Photos
NOTE: It is recommended to install a microSD card in the device for storing photos due to limited internal storage. Use PTP to copy photos from the device to the host computer. 1. Connect the device to a host computer using a USB accessory. 2. On the device, pull down the Notification panel and touch Charging this device via USB.
44

Using the Device
3. Touch PTP. 4. On the host computer, open a file explorer application. 5. Open the SD card or the Internal storage folder. 6. Copy or delete photos as required.
Disconnect from the Host Computer
CAUTION: Carefully follow the host computer's instructions to unmount the microSD card and disconnect USB devices correctly to avoid losing information. To disconnect the device from the host computer: 1. On the host computer, unmount the device. 2. Remove the device from the USB accessory.
45

Settings
Accessing Settings
There are multiple ways to access settings on a device. · Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch . · Double-swipe down from the top of the Home screen to open the Quick Access panel and touch . · Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness Manually
Manually set the screen brightness using the touchscreen. 1. Swipe down with two fingers from the Status bar to open the Quick Access panel. 2. Slide the icon to adjust the screen brightness level.
Setting the Screen Brightness Automatically
Automatically adjust the screen brightness using the built-in light sensor. 1. Go to Settings. 2. Touch Display. 3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable. 4. Touch the Home button.
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light. 1. Go to Settings. 2. Touch Display.
46

Settings
3. Touch Night Light. 4. Touch Schedule. 5. Select one of the schedule values:
· None (default) · Turns on at custom time · Turns on from sunset to sunrise. 6. By default, Night Light is disabled. Touch TURN ON NOW to enable. 7. Adjust the tint using the Intensity slider. 8. Touch the Home button.
Setting Screen Rotation
By default, screen rotation is enabled. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 37.
4. Touch the Home button.
Setting Screen Timeout
Set the screen sleep time. 1. Go to Settings. 2. Touch Display > Advanced > Screen timeout. 3. Select one of the sleep values.
· 15 seconds(default) · 30 seconds · 1 minute · 2 minutes · 5 minutes · 10 minutes · 30 minutes 4. Touch the Home button.
Lock Screen Display
The lock screen display setting wakes the screen when notifications are received. 1. Go to Settings. 2. Touch Display > Advanced.
47

Settings
3. Touch Lock screen display. 4. In the When to show section, enable or disable an option using the switch. 5. Touch the Home button.
Setting Font Size
Set the size of the font in system apps. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Font size. 4. Select one of the font size values.
· Small · Default · Large · Largest. 5. Touch the Home button.
Notification LED Brightness Level
Set the brightness of the Notification LED. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Notification LED Brightness Level. 4. Use the slider to set the brightness value (default: 15). 5. Touch the Home button.
Touch Panel Mode
The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger. The device display is able to detect touches using a finger or gloved finger.
NOTE: A glove can be made of medical latex, leather, cotton, or wool. The device supports light to medium weight gloves, and may not detect touches from heavy outdoor gloves. For optimal performance use a Zebra certified stylus. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Touch panel mode. 4. Select:
· Finger Only to use a finger on the screen. · Finger and Stylus to use a finger or a stylus on the screen. · Finger and Glove to use a finger or a gloved finger on the screen.
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Settings
5. Touch the Home button.
Setting the Date and Time
The date and time is automatically synchronized using an NITZ server when the device is connected to a cellular network. You are only required to set the time zone or set the date and time if the wireless LAN does not support Network Time Protocol (NTP) or when not connected to a cellular network. 1. Go to Settings. 2. Touch System > Date & time. 3. Touch Use network-provided time to disable automatic date and time synchronization. 4. Touch Use network-provided time zone to disable automatic time zone synchronization. 5. Touch Update Interval. 6. Select the interval time to synchronize your device time from the network. 7. Touch Date. 8. In the calendar, set today's date. 9. Touch OK. 10. Touch Time. 11. Touch the green circle, drag to the current hour and then release. 12. Touch the green circle, drag to the current minute and then release. 13. Touch AM or PM. 14. Touch OK. 15. Touch Time zone. 16. Select the current time zone from the list. 17. Touch Use 24-hour format. 18. Touch the Home button.
General Sound Setting
Press the volume buttons on the device to display on screen volume controls. Devices with a Mobility DNA Enterprise License display the Zebra volume controls at the top of the screen. Devices without a license display the standard Android volume controls on the left side of the screen. Use the Sound settings to configure media and alarm volumes. 1. Go to Settings. 2. Touch Sound. 3. Touch an option to set sounds.
Sound Options
NOTE: Zebra volume controls are only available with a Mobility DNA Enterprise License.
49

Settings
· Zebra volume controls · Ring volume - Controls the ringtone volume. · Media volume - Controls the music, games, and media volume. · Alarm volume - Controls the alarm clock volume. · Notifications volume - Controls the notification volume. · In call volume - Controls the volume during a call. · Scanner volume - Controls the scanner volume. · Volume presets · - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate. · - All sounds except media and alarms are silenced and vibrate mode is active. · - Enables all sounds at the user defined levels.
· Media volume - Controls the music, games, and media volume. This is replaced by Zebra volume controls on devices with a Mobility DNA Enterprise License.
· Call volume - Controls the volume during a call. This is replaced by Zebra volume controls on devices with a Mobility DNA Enterprise License.
· Ring volume - Controls the ringtone volume. This is replaced by Zebra volume controls on devices with a Mobility DNA Enterprise License.
· Alarm volume - Controls the alarm clock volume. This is replaced by Zebra volume controls on devices with a Mobility DNA Enterprise License.
· Vibrate for calls - Switch on or off. · Do Not Disturb - Mutes some or all sounds and vibrations. · Shortcut to prevent ringing - Select how the shortcut method prevents ringing. · Phone ringtone - Select a sound to play when the phone rings. · Default notification sound - Select a sound to play for all system notifications. · Default alarm sound - Select a sound to play for alarms. · Other sounds and vibrations
· Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled). · enabledTouch vibration - Vibrate the device when making screen selections (default ­ disabled). · Wireless Emergency alerts - Touch to configure emergency broadcast settings and notifications.
Setting Wake-Up Sources
By default the device wakes from suspend mode when the user presses the Power button. The device can be configured to wake when the user presses the PTT or Scan buttons on the left side of the device. 1. Go to Settings. 2. Touch Wake-Up Sources.
· GUN_TRIGGER - Programmable button on the Trigger Handle accessory. · LEFT_TRIGGER_2 - PTT button. · REAR_BUTTON - Programmable button on back of healthcare devices.
50

Settings
· RIGHT_TRIGGER_1 - Right scan button. · SCAN - Left scan button. · VOLUMEDOWN · VOLUMEUP 3. Touch a checkbox. A check appears in the checkbox. 4. Touch the Home button.
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For a list of key names and descriptions, refer to: techdocs.zebra.com. NOTE: It is not recommended to remap the scan button. 1. Go to Settings. 2. Touch Key Programmer. A list of programmable buttons displays. 3. Select the button to remap. 4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and
applications. 5. Touch a function or application shortcut to map to the button. NOTE: If you select an application shortcut, the application icon appears next to the button on the Key Programmer screen. 6. Touch the Home button.
51

Remappable Keys
Figure 5 Key Positions

Settings

3

1 2

Table 6 Front View Features

Number

Button

1

SCAN

2

LEFT_TRIGGER_2

3

GUN_TRIGGER

4

VOLUMEDOWN

5

VOLUMEUP

6

RIGHT_TRIGGER_1

7

REAR_BUTTON

1Pakistan, Egypt, Jordan, Qatar

4
5
6 7
Description Left scan button. Typically used for Push-to-Talk communications. Where regulatory restrictions exist1 for Push-to-Talk VoIP communication, this button is configurable for use with other applications. Optional trigger handle scan button. Volume down button. Volume up button. Right scan button. Programmable button on back of device that is a scan button by default (healthcare devices only).

Alert Button
Configure any remappable key on the device as an alert button using StageNow. Use an Alert button to launch an app and a command, or call a specified phone number. Healthcare devices provide a red button on the back of the device for this purpose.

52

Settings
Configuring the Alert Button
This section provides basic configuration. For detailed information on configuring the Alert button, refer to zebra.techdocs.com/stagenow. Configure the Alert button through StageNow using the following Configuration Service Providers (CSPs). · PowerMgr - Set All Wake-Up Sources to Turn on. This wakes the device if it is in suspend mode. · Intent - Create a new setting.
· Mode - Set to Schedule sending of Intent on key presses. · Keep Device Awake - Enable this option to keep the device awake after the short key press. · Key Identifier - Select a remappable key. For example, Rear Button. · Android Action Name - Enter the action name. For example, to initiate a call, enter
android.intent.action.CALL. · URI - Enter the URI. For example, to place a call to a phone number, enter tel:123456789. · KeyMappingMgr - Modify the default behavior of the button. It is recommended to set this to None. Otherwise the button performs its default behavior in addition to sending an alert.
Alert Accessibility Service
After the Alert button is configured using StageNow, the Alert Accessibility Service is available on the device. Go to Settings > Accessibility > Alert Accessibility service to enable or disable the alert button. When the device reboots, Alert Accessibility Service is automatically enabled.
Using an Alert Button
Activate the Alert button using a long-press of at least one second to prevent accidental alerts. · If the device is in Suspend mode, perform a short-press on the Alert button, followed by a long-press. · If the device is awake, perform a long-press on the Alert button.
Keyboards
The device provides multiple keyboard options. · Android Keyboard - AOSP devices only · Gboard - GMS devices only · Enterprise Keyboard - Only available with Mobility DNA Enterprise License.
NOTE: By default the Enterprise and Virtual Keyboards are disabled.
Keyboard Configuration
Enabling Keyboards
1. Go to Settings. 2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.
53

Settings
3. Touch a keyboard to enable.
Switching Between Keyboards
· To switch between keyboards, touch in a text box to display the current keyboard. · On the Gboard keyboard, touch and hold (GMS devices only). · On the Android keyboard, touch and hold (AOSP devices only). · On the Enterprise keyboard, touch . Only available with Mobility DNA Enterprise License.Not pre-installed on the device. Contact Zebra Support for more information.
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field. To configure the keyboard settings, touch and hold , (comma) and then select Android keyboard settings.
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
1. Enter numbers and symbols. · Touch and hold one of the top-row keys until a menu appears then select a number or special character. · Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the Shift key a third time to unlock Capslock. · Touch ?123to switch to the numbers and symbols keyboard. · Touch the =\< key on the numbers and symbols keyboard to view additional symbols.
2. Enter special characters. · Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the key displays briefly over the keyboard.
Using the Enterprise Keyboard
NOTE: Only available with Mobility DNA Enterprise License.
The Enterprise Keyboard contains multiple keyboard types. · Numeric · Alpha · Special characters · Data capture.
Numeric Tab
The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow displays in Contacts, however Done displays in Email account setup.
54

Settings
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.
Additional Character Tab
The additional characters keyboard is labeled #*/. Touch to enter emoji icons in a text message. Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the Language & input settings to change the device's language, including words added to the dictionary.
Changing the Language Setting
1. Go to Settings. 2. Touch System > Languages & input. 3. Touch Languages. A list of available languages displays. 4. If the desired language is not listed, touch Add a language and select a language from the list. 5. Touch and hold to the right of the desired language, then drag it to the top of the list. 6. The operating system text changes to the selected language.
Adding Words to the Dictionary
1. Go to Settings. 2. Touch System > Languages & input > Advanced > Personal dictionary. 3. If prompted, select the language where this word or phase is stored. 4. Touch + to add a new word or phrase to the dictionary. 5. Enter the word or phrase. 6. In the Shortcut text box, enter a shortcut for the word or phrase. 7. Touch the Home button.
Notifications
Setting App Notifications
To set notification settings for a specific app: 1. Go to Settings. 2. Touch Apps & notifications > SEE ALL XX APPS. The App info screen displays.
55

Settings
3. Select an app. 4. Touch Notifications.
Options vary depending on the app selected. 5. Select an available option:
Show notifications - Select to turn all notifications from this app on (default) or off. Touch a notification category to display additional options. · Alerting - Allow notifications from this app to make sound or vibrate the device.
· Pop on screen - Allow notifications from this app to pop notifications on the screen. · Silent - Do not allow notifications from this app to make sound or vibrate.
· Minimize - In the Notification panel, collapse notifications to one line. · Advanced - Touch for additional options.
· Sound - Select a sound to play for notifications from this app. · Vibrate - Allow notifications from this app to vibrate the device. · Blink light - Allow notifications from this app the light the Notification LED blue. · Show notification dot - Allow notifications from this app to add a notification dot to the app icon. · Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enabled. Advanced · Allow notification dot - Do not allow this app to add a notification dot to the app icon. · Additional settings in the app - Open the app settings.
Viewing Notification Settings for All Apps
To view the notification settings for all apps: 1. Go to Settings. 2. Touch Apps & Notifications. 3. Scroll down to Notifications to view how many apps have notifications turned off. 4. To set or view notifications settings for a specific app, see Setting App Notifications on page 55.
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked: 1. Go to Settings. 2. Touch Apps & notifications > Notifications. 3. Touch Notifications on lockscreen and select one of the following:
· Show alerting and silent notifications (default) · Show alerting notifications only · Don't show notifications.
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Settings Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled. To change the notification setting: 1. Go to Settings. 2. Touch Apps & notifications > Notifications > Advanced. 3. Touch Blink light to toggle the notification on or off.
57

Applications

The APPS screen displays icons for all installed apps. See Application Deployment for information on installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps store.
The following table describes the apps installed on the device.

Table 7 Apps

Icon

Description
Battery Manager - Displays battery information, including charge level, status, health and wear level.

Bluetooth Pairing Utility ­ Use to pair a Zebra Bluetooth scanner with the device by scanning a barcode.

Calculator - Provides the basic and scientific arithmetic functions.

Calendar - Use to manage events and appointments. GMS/GMS-Restricted only.

Calendar - Use to manage events and appointments. AOSP only.

Camera - Take photos or record videos. For more information, see Camera on page 64.

Chrome - Use to access the Internet or intranet. GMS/GMS-Restricted only.

Chromium - Use to access the Internet or intranet. AOSP only.

Clock - Use to schedule alarms for appointments or as a wake-up.

58

Applications

Table 7 Apps (Continued)

Icon

Description Contacts - Use to manage contact information.

DataWedge - Enables data capture using the imager. For more information, see DataWedge Demonstration on page 67.
DisplayLink Presenter - Use to present the device screen onto a connected monitor.

Drive - Upload photos, videos, documents, and other files to personal storage site. GMS/GMS-Restricted only.
Duo - A one-to-one video calling app (WWAN only). GMS/GMS-Restricted only.

DWDemo - Provides a way to demonstrate the data capture features using the imager. For more information, see DataWedge Demonstration on page 67.
Email - Use to send and receive email. AOSP only.

Files - Organize and manage files on the device.

Gallery - Use to view photos stored on the microSD card. AOSP only.

Gmail - Use to send and receive email using a Google email account. GMS/GMS-Restricted only.
Google - Launches Google TM search app. GMS/GMS-Restricted only.

Keep Notes - Use to create, edit, and share notes. GMS/GMS-Restricted only.

License Manager - Use to manage software licenses on the device.

Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays). Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS/GMS-Restricted only.

59

Applications

Table 7 Apps (Continued)

Icon

Description
Messages - Send SMS and MMS messages. WAN devices only. GMS/GMS-Restricted only.

Messaging - Send SMS and MMS messages. WAN devices only.

Music - Play music stored on the microSD card. AOSP only.

Phone - Use to dial a phone number when used with some Voice over IP (VoIP) clients (VoIP telephony ready only). WAN devices only.
Photos - Use to sync photos with Google account. GMS/GMS-Restricted only.

Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.

Play Store - Download music, movies, books, and Android apps and games from the Google Play Store. GMS/GMS-Restricted only.
RxLogger - Use to diagnose device and app issues. For more information, see RxLogger on page 68.
Search - Use to search the Web. Requires an Internet connection. AOSP only.

Settings - Use to configure the device.

Sound Recorder - Use to record audio. For more information, see Sound Recorder on page 69.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of settings, firmware, and software.
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the Worry Free Wi-Fi Analyzer Administrator Guide for Android. Only available with Mobility DNA Enterprise License. YouTube - Use to view videos on the YouTube TM web site. GMS/GMS-Restricted only.

60

Applications

Table 7 Apps (Continued)

Icon

Description YT Music - Use to listen to music. GMS/GMS-Restricted only.

Zebra Bluetooth Settings - Use to configure Bluetooth logging.

Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set by the system administrator.

Accessing Apps
All apps installed on the device are accessed using the APPS window. 1. On the Home screen, swipe up from the bottom of the screen. 2. Slide the APPS window up or down to view more app icons. 3. Touch an icon to open the app.
Switching Between Recent Apps
Use the Recent button to switch between recently used apps. 1. Touch Recent button.
A window appears on the screen with icons of recently used apps. 2. Slide the apps displayed up and down to view all recently used apps. 3. Swipe left or right to remove app from the list and force close the app. 4. Touch an icon to open an app or touch Back button to return to the current screen.
Battery Manager
The Battery Manager provides detailed information about the battery.
Opening Battery Manager
To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .
Battery Manager Information
The Battery Manager displays detailed information about battery charging, health, and status.

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Applications

Table 8 Battery Icon Description

Battery Icon

Description Battery charge level is between 85% and 100%.

Battery charge level is between 19% and 84%.

Battery charge level is between 0% and 18%.

· Level - The current battery charge level as a percentage. Displays -% when level is unknown.
· Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color changes to red.

· Health - The health of the battery. If a critical error occurs, description.

appears. Touch to view the error

· Decommission - The battery is past its useful life and should be replaced. See system administrator.

· Good - The battery is good.

· Charge error - An error occurred while charging. See system administrator.

· Over Current - An over-current condition occurred. See system administrator.

· Dead - The battery has no charge. Replace the battery.

· Over Voltage - An over-voltage condition occurred. See system administrator.

· Below Temperature - The battery temperature is below the operating temperature. See system administrator.

· Failure Detected - A failure has been detected in the battery. See system administrator.

· Unknown - See system administrator.

· Charge Status

· Not charging - The device is not connected to AC power.

· Charging-AC - The device is connected to AC power and charging, or is fast charging via USB.

· Charging-USB - The device is connected to a host computer with a USB cable and charging.

· Discharging - The battery is discharging.

· Full - That the battery is fully charged.

· Unknown - The battery status is unknown.

· Time until Full - The amount of time until the battery is fully charged.

· Time since charging - The amount of time since the device began charging.

· Time until empty - The amount of time until the battery is empty.

· Advanced info - Touch to view additional battery information.

· Battery present status - Indicates that the battery is present.

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Applications
· Battery level - The battery charge level as a percentage of scale. · Battery scale - The battery scale level used to determine battery level (100). · Battery voltage - The current battery voltage in millivolts. · Battery temperature - The current battery temperature in degrees Centigrade. · Battery technology - The type of battery. · Battery current - The average current into or out of the battery over the last second in mAh. · Battery manufacture date - The date of manufacture. · Battery serial number - The battery serial number. The number matches the serial number printed
on the battery label. · Battery part number - The battery part number. · Battery decommission status - Indicates if the battery is past its life span.
· Battery Good - The battery is in good health. · Decommissioned Battery - The battery is past its useful life and should be replaced. · Base cumulative charge - Cumulative charge using Zebra charging equipment only. · Battery error status - The error status of the battery. · App version - The application version number.
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Applications

Camera
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on the internal storage. On camera only devices without an internal scan engine, the back camera is used for barcode scanning. When the front camera is used by an app, such as for indoor locationing, the back camera becomes disabled and cannot be used for barcode scanning. This section provides information for taking photos and recording videos using the integrated digital cameras.
Taking Photos
NOTE: See Camera Settings on page 66 for camera setting descriptions.

1. Swipe up from the bottom of the Home screen and touch Camera.

Filters

Camera Switch (Available on devices with a rear camera and front camera) Flash

Scene Mode and Settings

Gallery

Video Recording Button

Camera Shutter Button 2. To switch between the rear camera and front camera (if available), touch . 3. Frame the subject on the screen.

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Applications
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus. 6. Touch .
The camera takes a photo and a shutter sound plays. The photo momentarily displays as a thumbnail in the lower left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera. 2. Touch the camera mode menu and touch .
Audio
Flash

Take Photo

Stop Recording

Gallery

Pause Recording

Shutter Button 3. Point the camera and frame the scene. 4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
5. Touch to start recording. The video time remaining appears in the top left of the screen.
6. Touch to end the recording. The video momentarily displays as a thumbnail in the lower left corner.

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Applications
Camera Settings
In Photo mode, photo settings appear on screen. Touch ··· > to display the photo settings options. · General - These settings apply to both the still camera and video camera.
· GPS location - Turn On or Off (default). · Face Detection - Select to turn face detection Off (default) or On. · Storage ­ Set the location to store the photo to: Phone or SD Card. · Still Camera - These settings apply only to the still camera. · Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds. · Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off
(default) or On. · Picture size - The size (in pixels) of the photo to: 13M pixels (default), 8M pixels, 5M pixels, 3M
pixels, HD1080, 2M pixels, HD720, 1M pixels, or WVGA. · Picture quality - Set the picture quality setting to: Low, Standard, or High (default). · Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable. · Exposure - Set the exposure settings to: -2, -1.5, -1, -0.5, 0 (default), +0.5, +1, +1.5, +2. · White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors: · Incandescent - Adjust the white balance for incandescent lighting. · Fluorescent - Adjust the white balance for florescent lighting. · Auto - Adjust the white balance automatically (default). · Daylight - Adjust the white balance for daylight. · Cloudy - Adjust the white balance for a cloudy environment. · Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable or Enable (default). · Picture Format - All still images are saved in JPEG format. · Video Camera - These settings apply only to the video camera. · Video quality - Set video quality to: 4k UHD, HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or QVGA. · Video duration - Set to: 30 seconds (MMS), 10 minutes, 30 minutes (default), or no limit. · Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default). · Noise Reduction - Off (default), Fast, High Quality · Video Encoder - Set the video encoder to: MPEG4, H264 (default), H265. · Audio Encoder - Set the audio encoder to: AMRNB, or AAC (default). · Video Rotation - Set the rotation of the video to: 0 (default), 90, 180, or 270. · Time Lapse - Set the time lapse interval to: Off (default), or a time between 0.5 seconds and 24 hours. · System · Restore default - Select to restore all settings to the default values.
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Applications

· Version Info - Displays the software version of the camera app.
DataWedge Demonstration
Use DataWedge Demonstration to demonstrate data capture functionality. To configure DataWedge, refer to techdocs.zebra.com/datawedge/.
NOTE: DataWedge is disabled on the Home screen. To enable DataWedge on the Home screen, go to the DataWedge Launcher profile and enable Barcode input option.

Table 9 DataWedge Demonstration Icons

Illumination

Icon

Description Imager illumination is on. Touch to turn illumination off.

Imager illumination is off. Touch to turn illumination on.

Data Capture

The data capture function is through the internal imager.

A Bluetooth scanner is connected.

A Bluetooth scanner is not connected.

The data capture function is through the rear camera.

Scan Mode

Imager is in picklist mode. Touch to change to normal scan mode.

Imager is in normal scan mode. Touch to change to picklist mode.

Menu

Opens a menu to view the application information or to set the application DataWedge profile.

Scanner Selection
To select a scanner, touch > Settings > Scanner selection. See the Data Capture section for more information. Press the programmable button or touch the yellow scan button to capture data. The data appears in the text field below the yellow button.

67

Applications
RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses device and application issues. RxLogger logs the following information: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto flash storage on the device (internal or external).
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/. To open the configuration screen, from the RxLogger home screen touch Settings.
Configuration File
RxLogger configuration can be set using an XML file. The config.xml configuration file is located on the microSD card in the RxLogger\config folder. Copy the file from the device to a host computer using a USB connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop and restart the RxLogger service since the file change is automatically detected.
Enabling Logging
To enable logging: 1. Swipe the screen up and select . 2. Touch Start. 3. Touch the Home button.
Disabling Logging
To disable logging: 1. Swipe the screen up and select . 2. Touch Stop. 3. Touch the Home button.
Extracting Log Files
1. Connect the device to a host computer using an USB connection. 2. Using a file explorer, navigate to the RxLogger folder. 3. Copy the file from the device to the host computer. 4. Disconnect the device from the host computer.
Backing Up
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default contains all the RxLogger logs stored in the device.
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Applications
To save the backup data, touch > BackupNow.
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running. Logs and RxLogger Utility features are accessed using Main Chat Head.
Initiating the Main Chat Head
To initiate the Main Chat Head: 1. Open RxLogger. 2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen. 3. Touch and drag the Main Chat head icon to move it around the screen.
Removing the Main Chat Head
To remove the Main Chat Head icon: 1. Touch and drag the icon. A circle with an X appears. 2. Move the icon over the circle and then release.
Viewing Logs
To view logs: 1. Touch the Main Chat Head icon. The RxLogger Utility screen appears. 2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head. 3. If necessary, scroll left or right to view additional Sub Chat Head icons. 4. Touch a Sub Chat Head to display the log contents.
Removing a Sub Chat Head Icon
To remove a sub chat Head icon, press and hold the icon until it disappears.
Backing Up In Overlay View
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default contains all the RxLogger logs stored in the device. The Backup icon is always available in Overlay View. 1. Touch . The Backup dialog box appears. 2. Touch Yes to create the back up.
Sound Recorder
Use Sound Recorder to record audio messages. Recordings are saved on the microSD card (if installed) or the internal storage, and are available in the Music application (AOSP devices) or the Play Music application (GMS devices). Touch to open options menu.
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Applications
· File type - Select the file type for the recording file. · AMR · 3GPP · AAC · WAV · AMR-WB · AMR-WB-3GPP.
· Storage location - Select the location for the recording file. · Phone storage · SD card
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Data Capture
The device supports data capture using: · Internal linear imager · Integrated camera · RS507/RS507x Hands-free imager · RS5100 Bluetooth Ring Scanner · RS6000 Bluetooth Ring Scanner · DS3578 Digital Scanner · DS3678 Digital Scanner · DS8178 Digital Scanner
Imaging
The imager uses imaging technology to take a picture of a barcode, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from the image. With a 2D imager, the device has the following features: · Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types. · Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
Digital Camera
NOTE: The integrated camera is intended for light-duty barcode scanning. For heavy-duty scanning, 100 or more scans per day, use the 2D imager. The device with an integrated camera based barcode scanning solution has the following features: · Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal,
QR, PDF417, and 2D matrix code types. · Cross-hair reticle for easy point-and-shoot operation. · Picklist mode to decode a particular barcode from many in the field of view. The solution uses the advanced camera technology to take a digital picture of a barcode, and executes state-of-the-art software decoding algorithms to extract the data from the image.
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Data Capture
On camera only devices without an internal scan engine, the back camera is used for barcode scanning. When the front camera is used by an app, such as for indoor locationing, the back camera becomes disabled and cannot be used for barcode scanning.
Linear Imager
The device with an integrated linear imager has the following features: · Reading a variety of bar code symbologies, including the most popular 1-D code types. · Intuitive aiming for easy point-and-shoot operation. The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from the image.
Operational Modes
The device with an integrated imager supports two modes of operation, listed below. Activate each mode by pressing the Scan button. · Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its field
of view. The imager remains in this mode as long as the user holds the scan button, or until it decodes a barcode.
NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.
· Pick List Mode: This mode allows the user to selectively decode a barcode when more than one barcode is in the device's field of view. To accomplish this, move the aiming crosshair or dot over the required barcode to decode only this barcode. This feature is ideal for pick lists containing multiple barcodes and manufacturing or transport labels containing more than one barcode type (either 1D or 2D).
NOTE: To enable Basic MultiBarcode Mode, configure in DataWedge or set in an application using a API command.
· Basic MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number of unique barcodes within its field of view. The device remains in this mode as long as the user holds the scan button, or until it decodes all the barcodes. Available on integrated SE2100 or SE4710 imagers only. · The device attempts to scan the programmed number of unique barcodes (from 2 through 10). · If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes is decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two different barcodes, a maximum of three barcodes will be decoded from that label; one will be ignored as a duplicate. · Barcodes can be of multiple symbology types and still be acquired together. For example, if the specified quantity for a Basic MultiBarcode scan is four, two barcodes can be symbology type Code 128 and the other two can be symbology type Code 39.
72

Data Capture
· If the specified number of unique barcodes is not initially in view of the device, the device will not decode any data until the device is moved to capture the additional barcode(s) or time out occurs. If the device field of view contains a number of barcodes greater than the specified quantity, the device randomly decodes barcode(s) until the specified number of unique barcodes is reached. For example, if the count is set to two and eight barcodes are in the field of view, the device decodes the first two unique barcodes it sees, returning the data in random order.
· Basic MultiBarcode Mode does not support concatenated barcodes.
RS507/RS507x Hands-Free Imager
The RS507 and RS507x Hands-free Imagers are wearable barcode scan solutions for both 1D and 2D bar code symbologies. The scanner supports Bluetooth Human Interface Device (HID) connection to the device.
Refer to the RS507/RS507x Hands-free Imager Product Reference Guide for more information.
RS5100 Ring Scanner
The RS5100 Ring Scanner is a wearable barcode scan solution for both 1D and 2D bar code symbologies. The scanner supports Bluetooth Human Interface Device (HID) connection to the device.
Refer to the RS5100 Ring Scanner Product Reference Guide for more information.
RS6000 Bluetooth Ring Scanner
The RS6000 Bluetooth Ring Scanner is a wearable bar code scan solution for both 1D and 2D bar code symbologies.
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Data Capture
Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
DS3678 Digital Scanner
The cordless DS3678 combines superior 1D and 2D omnidirectional bar code scanning performance and advanced ergonomics in a lightweight design. Figure 6 DS3678 Digital Scanner
Refer to the DS36X8 Digital Scanner Product Reference Guide for more information.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it. However, consider the following to optimize scanning performance: · Range: Scanners decode best over a particular working range -- minimum and maximum distances
from the barcode. This range varies according to barcode density and scanning device optics. Scan within range for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner closer and further away to find the right working range for the barcodes being scanned.
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Data Capture
· Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.
· Hold the device farther away for larger symbols. · Move the device closer for symbols with bars that are close together. NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning procedures from the one listed above.
Scanning with Internal Imager
To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the imager, decode the barcode data, and display the barcode content. To scan with the internal imager: 1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 2. Point the exit window on the top of the device at a barcode.
3. Press and hold the scan button. The red laser aiming pattern turns on to assist in aiming.
NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or aiming dot touches the barcode. 4. Ensure the barcode is within the area formed by the crosshairs in the aiming pattern. The aiming dot
increases visibility in bright lighting conditions.
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Data Capture
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded successfully.
6. Release the scan button. NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed. 7. The barcode content data displays in the text field.
Scanning with Internal Camera
NOTE: The integrated camera is intended for light-duty barcode scanning. For heavy-duty scanning, 100 or more scans per day, use the 2D imager. To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the imager, decode the barcode data, and display the barcode content. When capturing barcode data in poor lighting, turn on Illumination mode in the DataWedge application. To scan with the internal camera: 1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 2. Point the camera exit window on the back of the device at a barcode.
76

Data Capture
3. Press and hold the scan button. By default, a preview window appears on the screen. 4. If Picklist mode is enabled, move the device until the bar code is centered under the red target on the
screen. 5. Move the device until the barcode is visible on the screen. 6. The Decode LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar
code was decoded successfully. 7. The captured data appears in the text field.
Scanning with RS6000 Bluetooth Ring Scanner
To read a barcode, a scan-enabled app is required. Devices that contain the Zebra DataWedge app allows you to enable the scanner to decode barcode data and display the barcode content. To scan with the RS6000: 1. Pair the RS6000 with the device. See Pairing Using Bluetooth Human Interface Device for more
information.
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Data Capture
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions. The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair touches the barcode.
4. The captured data appears in the text field.
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Data Capture
Scanning with RS5100 Ring Scanner
To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows you to enable the scanner to decode barcode data and display the barcode content. To scan with the RS5100: 1. Pair the RS5100 with the device. See Pairing Using Simple Serial Interface or Pairing Using Bluetooth
Human Interface Device for more information. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 3. Point the RS5100 at a barcode.
4. Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions. The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the crosshair touches the barcode.
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Data Capture
5. The captured data appears in the text field.
Scanning with RS507/RS507X Hands-Free Imager
To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows you to enable the scanner to decode barcode data and display the barcode content. To scan with the RS507/RS507X: 1. Pair the RS507/RS507X with the device. See Pairing Using Simple Serial Interface or Pairing Using
Bluetooth Human Interface Device for more information. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 3. Point the RS507/RS507X at a barcode.
4. Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions. The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the barcode until the center of the crosshair touches the barcode.
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Data Capture
5. The captured data appears in the text field.
Scanning with the DS3678 Bluetooth Scanner
To scan with the DS3678: 1. Pair the scanner with the device. For more information, see Pairing Bluetooth Scanners. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 3. Point the scanner at a barcode. Figure 7 Barcode Scanning (DS3678 shown)
4. Press and hold the trigger. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
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Data Capture
Figure 8 DS3678 Aiming Pattern Figure 9 DS3678 Pick List Mode with Multiple Barcodes in Aiming Pattern 5. The captured data appears in the text field.
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Data Capture
Pairing the Bluetooth Ring Scanner
To connect the RS507/RS507X, RS5100, or RS6000 Bluetooth Ring Scanner to the device, use one of the following methods: · Near Field Communication (NFC) (RS5100 and RS6000 only) · Simple Serial Interface (SSI) · Bluetooth Human Interface Device (HID) Mode NOTE: When establishing a connection, a pairing confirmation prompt may appear on devices without a Mobility DNA Enterprise License.
Pairing Using Near Field Communication
The device provides the ability to pair the RS5100 or RS6000 using NFC. NOTE: RS5100 and RS6000 Only.
To pair using NFC: 1. Ensure that the RS5100 or RS6000 is in SSI mode. Refer to the RS5100 or RS6000 User Guide for
more information. 2. Ensure that NFC is enabled on the device. 3. Align the NFC icon on the RS6000 with the NFC antenna on the device.
The RS6000 Status LED blinks blue indicating that the RS5100 or RS6000 is attempting to establish connection with the device. When connection is established, the Status LED turns off and the RS5100 or RS6000 emits a single string of low/high beeps. A notification appears on the device screen and the icon appears in the Status bar.
NFC Logo
Pairing in HID Mode Using Near Field Communication
The device provides the ability to pair the RS5100 or RS6000 in HID mode using NFC. NOTE: RS5100 or RS6000 Only.
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Data Capture
To pair in HID mode using NFC: 1. Ensure that NFC is enabled on the device. 2. Ensure that Bluetooth is enabled on the device. 3. Place the RS5100 or RS6000 in Human Interface Device (HID) mode. If the RS5100 or RS6000 is
already in HID mode, skip to step 4. a. Remove the battery from the RS5100 or RS6000. b. Press and hold the Restore key. c. Install the battery onto the RS5100 or RS6000. d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green. e. Scan the barcode below to place the RS5100 or RS6000 in HID mode.
4. Remove the battery from the RS5100 or RS6000. 5. Re-install the battery into the RS5100 or RS6000. 6. Align the NFC icon on the RS5100 or RS6000 with the NFC antenna on the device.
The RS6000 Status LED blinks blue indicating that the RS5100 or RS6000 is attempting to establish connection with the device. When connection is established, the Status LED turns off and the RS6000 emits a single string of low/high beeps. A notification appears on the device screen and the icon appears in the Status bar.
NFC Logo
Pairing Using Simple Serial Interface
To pair the Bluetooth Scanner with the device using SSI.
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Data Capture
1. Swipe up from the bottom of the Home screen and touch .
2. Using the Bluetooth Scanner, scan the barcode on the screen. The Ring Scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating that the Ring Scanner is attempting to establish connection with the device. When connection is established, the Scan LED turns off and the Ring Scanner emits one string of low/high beeps. A notification appears on the Notification panel and the icon appears in the Status bar.
Pairing Using Bluetooth Human Interface Device
To pair the Ring Scanner with the device using Human Interface Device (HID): 1. Ensure that Bluetooth is enabled on both devices. 2. Ensure that the Bluetooth device to discover is in discoverable mode. 3. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 4. Place the Ring Scanner in HID mode. If the Ring Scanner is already in HID mode, skip to step 5.
a. Remove the battery from the Ring Scanner. b. Press and hold the Restore key. c. Install the battery onto the Ring Scanner. d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green. e. Scan the barcode below to place the Ring Scanner in HID mode.
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Data Capture
Figure 10 RS507 Bluetooth HID Barcode
Figure 11 RS6000 Bluetooth HID Barcode
5. Remove the battery from the Ring Scanner. 6. Re-install the battery into the Ring Scanner. 7. Go to Settings. 8. Touch Bluetooth. 9. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices. 10. Scroll through the list and select Ring Scanner.
The device connects to the Ring Scanner and Connected appears below the device name. The Bluetooth device is added to the Paired devices list and a trusted ("paired") connection is established. A notification appears on Notification panel and the icon appears in the Status bar.
Pairing a Handheld Scanner
NOTE: When establishing a connection, a pairing confirmation prompt may appear on devices without a Mobility DNA Enterprise License. Connect the scanner to the device using one of the following methods: · Simple Serial Interface (SSI) mode · Bluetooth Human Interface Device (HID) mode
Pairing Using Simple Serial Interface
To pair the scanner with the device using SSI: 1. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 2. Install the battery into the scanner. 3. On the device swipe up from the bottom of the Home screen and touch .
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Data Capture
4. Using the scanner, scan the barcode on the screen. The scanner emits a high/low/high/low beeps. The Scan LED flashes green indicating that the scanner is attempting to establish connection with the device. When connection is established, the Scan LED turns off and the scanner emits one string of low/high beeps.
5. On the device touch .
Pairing Using Bluetooth Human Interface Device
To pair the scanner with the device using HID: 1. Remove the battery from the scanner. 2. Replace the battery. 3. After the scanner reboots, scan the barcode below to place the scanner in HID mode.
4. On the device, swipe down from the Status bar to open the Quick Access panel and then touch . 5. Touch Bluetooth. 6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices. 7. Scroll through the list and select XXXXX xxxxxx, where XXXXX is the scanner and xxxxxx is the serial
number. The device connects to the scanner, the scanner beeps once and Connected appears below the device name. The Bluetooth device is added to the Paired devices list and a trusted ("paired") connection is established.
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Data Capture
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code. It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is converted to keystrokes and sent to the target application as if it was typed on the keypad.DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR, RFID, voice, or serial port and manipulate the data based on options or rules. Configure DataWedge to: · Provide data capture services from any app. · Use a particular scanner, reader or other peripheral device. · Properly format and transmit data to a specific app. To configure DataWedge refer to techdocs.zebra.com/datawedge/.
Enabling DataWedge
Datawedge is enabled by default on this device. Re-enable DataWedge on the device from the DataWedge app. 1. Swipe up from the bottom of the Home screen and touch . 2. Touch > Settings. 3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled. 4. Touch the Home button.
Disabling DataWedge
1. Touch . 2. Touch Settings. 3. Touch DataWedge enabled. The blue check disappears from the checkbox indicating that DataWedge is disabled.
Supported Decoders
NOTE: DataWedge supports the decoders listed below but not all are validated on this device.
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Data Capture
Table 10 Supported Decoders

Camera Internal Imager
SE4100 Internal Imager
SE4710 RS5100 RS6000 RS507/RS507X DS3578 DS3678 DS8178

Decoders

Australian Postal

O

O

O

O

O

O

O

O

O

Aztec

X

X

X

X

X

X

X

X

X

Canadian Postal

O

--

O

O

O

--

--

--

--

Chinese 2 of 5

O

O

O

O

O

O

O

O

O

Codabar

X

X

X

X

X

X

X

X

X

Code 11

O

O

O

O

O

O

O

O

O

Code 128

X

X

X

X

X

X

X

X

X

Code 39

X

X

X

X

X

X

X

X

X

Code 93

O

X

O

O

O

O

O

O

O

Composite AB

O

O

O

O

O

O

O

O

O

Composite C

O

O

O

O

O

O

O

O

O

Discrete 2 of 5

O

O

O

O

O

O

O

O

O

Datamatrix

X

X

X

X

X

X

X

X

X

Dutch Postal

O

--

O

O

O

O

O

O

O

DotCode

X

O

O

O

O

O

O

O

O

EAN13

X

X

X

X

X

X

X

X

X

EAN8

X

X

X

X

X

X

X

X

X

Grid Matrix

O

O

O

O

O

O

O

O

O

GS1 DataBar

X

X

X

X

X

X

X

X

X

GS1 DataBar Expanded

X

X

X

X

X

X

X

X

X

GS1 DataBar Limited O

X

O

O

O

O

O

O

O

GS1 Datamatrix

O

O

O

O

O

--

O

O

O

GS1 QRCode

O

--

O

O

O

--

O

O

O

HAN XIN

O

O

--

O

O

--

--

O

--

Interleaved 2 of 5

O

X

O

O

O

O

O

O

O

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Data Capture
Table 10 Supported Decoders (Continued)

Camera Internal Imager
SE4100 Internal Imager
SE4710 RS5100 RS6000 RS507/RS507X DS3578 DS3678 DS8178

Decoders

Japanese Postal

O

O

O

O

O

O

O

O

O

Korean 3 of 5

O

O

O

O

O

O

O

O

O

MAIL MARK

X

O

X

X

X

--

X

X

X

Matrix 2 of 5

O

O

O

O

O

O

O

O

O

Maxicode

X

O

X

X

X

X

X

X

X

MicroPDF

O

O

O

O

O

O

O

O

O

MicroQR

O

X

O

O

O

O

O

O

O

MSI

O

O

O

O

O

O

O

O

O

PDF417

X

X

X

X

X

X

X

X

X

QR Code

X

X

X

X

X

X

X

X

X

Decoder Signature O

--

O

O

O

O

--

--

--

TLC 39

O

O

O

O

O

O

O

O

O

Trioptic 39

O

O

O

O

O

O

O

O

O

UK Postal

O

O

O

O

O

O

O

O

O

UPCA

X

X

X

X

X

X

X

X

X

UPCE0

X

X

X

X

X

X

X

X

X

UPCE1

O

O

O

O

O

O

O

O

O

US4state

O

--

O

O

O

O

O

O

O

US4state FICS

O

--

O

O

O

O

O

O

O

US Planet

O

O

O

O

O

O

O

O

O

US Postnet

O

O

O

O

O

O

O

O

O

Key
X = Enabled O = Disabled -- = Not Supported
Touch the Back button to return to the previous screen.

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Wireless
This section provides information on the following wireless features: · Wireless Wide Area Network (WWAN) · Wireless Local Area Network (WLAN) · Bluetooth · Cast · Near Field Communications (NFC)
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building. Before using the device on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly configured to enable this communication. Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius servers, etc.) for instructions on how to set up the infrastructure. Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks settings configure the device to match the security scheme. The device supports the following WLAN security options: · Open · Wireless Equivalent Privacy (WEP) · Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK) · WPA/WPA2/WPA3 Enterprise (EAP)
· Lightweight Extensible Authentication Protocol (LEAP) - Only available with mDNA Enterprise Bundle upgrade.
· Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.
NOTE: GTC authentication without a password (Dynamic GTC) requires a Mobility DNA Enterprise License.
· Transport Layer Security (TLS) · Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP),
MSCHAP and MSCHAPv2 authentication · Password (PWD)
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Wireless
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
Connecting to a Wi-Fi Network
To connect to a Wi-Fi network: 1. Go to Settings. 2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them. 3. Scroll through the list and select the desired WLAN network. 4. For open networks, touch profile once or press and hold and then select Connect or for secure
networks enter the required password or other credentials then touch Connect. See the system administrator for more information. The device obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP) address, see Configuring the Device to Use a Static IP Address on page 95. 5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
Removing a Wi-Fi Network
To remove a remembered or connected network: 1. Go to Settings. 2. Touch Network & Internet > W-Fi. 3. Scroll down to the bottom of the list and touch Saved networks. 4. Touch the name of the network. 5. Touch FORGET. 6. Touch the Home button.
WLAN Configuration
This section provides information on configuring Wi-Fi settings.
Configuring a Secure Wi-Fi Network
1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the switch to the ON position. 4. The device searches for WLANs in the area and lists them on the screen. 5. Scroll through the list and select the desired WLAN network. 6. Touch the desired network. If the network security is Open, the device automatically connects to the
network. For all other network security a dialog box appears. 7. If the network security is WPA/WPA2-Personal, or WEP, enter the required password and then touch
Connect.
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8. If the network security is WPA/WPA2/WPA3 Enterprise: · Touch the EAP method drop-down list and select one of the following: · PEAP · TLS · TTLS · PWD · LEAP. · Touch the Phase 2 authentication drop-down list and select an authentication method. · If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed using the Security settings. · If required, touch User certificate and select a user certificate. Note: User certificates are installed using the Security settings. · If required, in the Identity text box, enter the username credentials. · If desired, in the Anonymous identity text box, enter an anonymous identity username. · If required, in the Password text box, enter the password for then given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address for setting the device to use a static IP address. 9. Touch Connect. 10. Touch the Home button.
Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out of range. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. Scroll to the bottom of the list and select Add network. 5. In the Network name text box, enter the name of the Wi-Fi network. 6. In the Security drop-down list, set the type of security to:
· None · WEP · WPA/WPA2-Personal · WPA/WPA2/WPA3-Enterprise 7. If the network security is None , touch Save. 8. If the network security is WEP, or WPA/WPA2-Personal, enter the required password and then touch Save. 9. If the network security is WPA/WPA2/WPA3-Enterprise: · Touch the EAP method drop-down list and select one of the following:
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· PEAP · TLS · TTLS · PWD · LEAP. · Touch the Phase 2 authentication drop-down list and select an authentication method. · If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed using the Security settings. · If required, touch User certificate and select a user certificate. Note: User certificates are installed using the Security settings. · If required, in the Identity text box, enter the username credentials. · If desired, in the Anonymous identity text box, enter an anonymous identity username. · If required, in the Password text box, enter the password for the given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server on page 94 for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address on page 95 for setting the device to use a static IP address.
10. Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to network.
11. Touch the Home button.
Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other servers. A client connects to the proxy server and requests some service, such as a file, connection, web page, or other resource, available from a different server. The proxy server evaluates the request according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf of the client.
It is important for enterprise customers to be able to set up secure computing environments within their companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of security enforcement in corporate firewalls within intranets.
1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. Touch Advanced options. 6. Touch Proxy and select Manual. 7. In the Proxy hostname text box, enter the address of the proxy server. 8. In the Proxy port text box, enter the port number for the proxy server. 9. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the
proxy server. Use a comma "," between addresses. Do not use spaces or carriage returns between addresses.
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10. Touch Connect. 11. Touch the Home button.
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet protocol (IP) address when connecting to a wireless network. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. Touch Advanced options. 6. Touch IP settings and select Static. 7. In the IP address text box, enter an IP address for the device. 8. If required, in the Gateway text box, enter a gateway address for the device. 9. If required, in the Network prefix length text box, enter the prefix length. 10. If required, in the DNS 1 text box, enter a Domain Name System (DNS) address. 11. If required, in the DNS 2 text box, enter a DNS address. 12. Touch Connect. 13. Touch the Home button.
Wi-Fi Preferences
Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the bottom of the screen and touch Wi-Fi preferences. · Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high
quality saved networks. · Open network notification - When enabled, notifies the user when an open network is available. · Advanced - Touch to expand options.
· Additional settings - See Additional Settings. · Install Certificates ­ Touch to install certificates. · Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good
Wi-Fi network, Android supports external Network rating providers that provide information about the quality of open Wi-Fi networks. Select one of the providers listed or None. If none are available or selected, the Connect to open networks feature is disabled. · Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection. · MAC address - Displays the Media Access Control (MAC) address of the device when connecting to Wi-Fi networks. · IP address - Displays the IP address of the device when connecting to Wi-Fi networks.
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Additional Wi-Fi Settings
NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings. · Regulatory
· Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the currently selected country code.
· Region code - Displays the current region code. · Band and Channel Selection
· Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only. · Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK. Only available with mDNA Enterprise Bundle upgrade. · Available channels (5 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK. Only available with mDNA Enterprise Bundle upgrade. · Logging
· Advanced Logging ­ Touch to enable advanced logging or change the log directory. · Wireless logs - Use to capture Wi-Fi log files.
· Fusion Logger - Touch to open the Fusion Logger application. This application maintains a history of high level WLAN events which helps to understand the status of connectivity. Only available with mDNA Enterprise Bundle upgrade.
· Fusion Status - Touch to display live status of WLAN state. Also provides information about the device and connected profile. Only available with mDNA Enterprise Bundle upgrade.
· About · Version - Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct devices establish their own ad-hoc network when required, letting you see which devices are available and choose which one you want to connect to. 1. Go to Settings. 2. Touch Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device begins searching for
another Wi-Fi Direct device. 3. Under Peer devices, touch the other device name. 4. On the other device, select Accept. Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other device name appears in the list.
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Wireless Wide Area Networks
NOTE: TC26 only.
Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides information on: · Sharing a data connection · Monitoring data usage · Changing Cellular Network settings
Sharing the Mobile Data Connection
The Tethering & Portable Hotspot settings allows sharing the mobile data connection with a single computer via USB tethering or Bluetooth tethering. Share the data connection with up to eight devices at once, by turning it into a portable Wi-Fi hotspot. While the device is sharing its data connection, an icon displays at the top of the screen and a corresponding message appears in the notification list.
Enabling USB Tethering
NOTE: USB tethering is not supported on computers running Mac OS. If the computer is running Windows or a recent version of Linux (such as Ubuntu), follow these instructions without any special preparation. If running a version of Windows that precedes Windows 7, or some other operating system, you may need to prepare the computer to establish a network connection via USB.
1. Connect the device to a host computer with the USB cable. 2. The notification Charging this device via USB appears in the Notifications panel. 3. Go to Settings. 4. Touch Network & Internet. 5. Touch Hotspot & tethering. 6. Touch the USB tethering switch to enable.
The host computer is now sharing the device's data connection. To stop sharing the data connection, touch the USB tethering switch again or disconnect the USB cable.
Enabling Bluetooth Tethering
Use Bluetooth tethering to share the data connection with a host computer. Configure the host computer to obtain its network connection using Bluetooth. For more information, see the host computer's documentation. 1. Pair the device with the host computer. 2. Go to Settings. 3. Touch Networking & Internet. 4. Touch Hotspot & tethering. 5. Touch the Bluetooth tethering switch to enable.
The host computer is now sharing the device's data connection. To stop sharing the data connection, touch the Bluetooth tethering switch again.
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Enabling Wi-Fi Hotspot
To enable the Wi-Fi Hotspot: 1. Go to Settings. 2. Touch Network & Internet. 3. Touch Hotspot & tethering. 4. Touch Wi-Fi hotspot. 5. Toggle the switch to enable.
After a moment, the device starts broadcasting its Wi-Fi network name (SSID). Connect to it with up to eight computers or other devices. The Hotspot icon appears in the Status bar. To stop sharing the data connection, touch the toggle switch again.
Configuring the Wi-Fi Hotspot
1. Go to Settings. 2. Touch Network & Internet. 3. Touch Hotspot & tethering. 4. Touch Wi-Fi hotspot. 5. In the Hotspot name text field, edit the name for the hotspot. 6. Touch Security and select a security method from the drop-down list. · WPA2-Personal
a. Touch Hotspot password. b. Enter a password. c. Touch OK. · None - If None is selected in the Security option, a password is not required. 7. Touch Advanced. 8. If desired, touch Turn off hotspot automatically to turn off Wi-Fi Hotspot when no devices are connected. 9. In the AP Band drop-down list, select 2.4 GHz Band or 5.0 GHz Band.
Data Usage
Data usage refers to the amount of data uploaded or downloaded by the device during a given period. Depending on the wireless plan, you may be charged additional fees when your data usage exceeds your plan's limit. To monitor your data usage: 1. Go to Settings. 2. Touch Network & internet > Mobile network > Data usage.
CAUTION: The usage displayed on the data usage settings screen is measured by your device. Your carrier's data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in steep overage charges. The feature described here can help you track your usage, but is not guaranteed to prevent additional charges.
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Data usage settings allow: · Enable Data Saver. · Set the data usage warning level. · Set a data usage limit. · View or restrict data usage by app. · Identify mobile hotspots and restrict background downloads that may result in extra charges. By default, the data usage settings screen displays the mobile data settings. That is, the data network or networks provided by your carrier.
Setting Data Usage Warning
To set a warning alert when the device has used a certain amount of mobile data: 1. Go to Settings. 2. Touch Network & internet > Mobile network > Data usage > . 3. If necessary, touch Set data warning to enable it. 4. Touch Data warning. 5. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow. 6. Touch SET. When the usage reaches the set level, a notification appears.
Setting Data Limit
1. Go to Settings. 2. Touch Network & internet > Mobile network > Data usage > . 3. Touch Set data limit. 4. Touch OK. 5. Touch Data limit. 6. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow. 7. Touch Set. When the limit is reached, data automatically turns off and a notification appears.
Cellular Network Settings
Cellular network settings applies to WWAN devices only.
Data When Roaming
Roaming is disabled by default to prevent the device from transmitting data over other carriers' mobile networks when leaving an area that is covered by the carrier's networks. This is useful for controlling expenses if the service plan does not include data roaming.
Enabling Data on GSM Devices 1. Go to Settings. 2. Touch Network & Internet > Mobile network.
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3. Touch Roaming. The switch moves to the on position.
Setting Preferred Network Type
Change the network operating mode. 1. Go to Settings. 2. Touch Network & Internet > Mobile network > Advanced > Preferred network type. 3. In the Preferred network type dialog box, select a mode to set as default:
· Automatic (LWG) · LTE only · 3G Only · 2G Only
Using Search for MicroCell
A MicroCell acts like a mini cell tower in a building or residence and connects to an existing broadband Internet service. It improves cell signal performance for voice calls, texts, and cellular data applications like picture messaging and Web surfing. 1. Go to Settings. 2. Touch Network & Internet > Mobile network. 3. Touch Search for MicroCell.
Configuring the Access Point Name
NOTE: Many service provider Access Point Name (APN) data are pre-configured in the device. The APN information for all other service provides must be obtained from the wireless service provider. To use the data on a network, configure the APN information. 1. Go to Settings. 2. Touch Network & Internet > Mobile network > Advanced. 3. Touch Access Point Names. 4. Touch an APN name in the list to edit an existing APN or touch to create a new APN. 5. Touch each APN setting and enter the appropriate data obtained from the wireless service provider. 6. When finished, touch > Save. 7. Touch the radio button next to the APN name to start using it. 8. Touch the Home button.
Locking the SIM Card
Locking the SIM card requires the user to enter a PIN every time the device is turned on. If the correct PIN is not entered, only emergency calls can be made. 1. Go to Settings. 2. Touch Security > SIM card lock.
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3. Touch Lock SIM card. 4. Enter the PIN associated with the card. Touch OK. 5. Reset the device.
Default SIM Slot Configuration
The device contains SIM slots that can be used for installing up to two SIM cards. A system administrator can set the default SIM slot for the device. By default, SIM slot configuration is disabled. To allow SIM slot configuration on the device, use Zebra's staging solution, StageNow, to enable the SIM Socket Selection parameter. See techdocs.zebra.com/stagenow.
Setting the Default SIM Slot 1. Go to Settings. 2. Touch About phone > SW components. 3. Touch WWAN five times. The message Turn ON SIM Slot UI appears. 4. Touch Back two times. 5. Touch Network & Internet > Mobile network > Advanced > SIM socket selection. 6. Select the SIM slot to set as default.
Dual SIM Dual Standby
Dual SIM Dual Standby mode allows a device with two SIM cards to make or receive calls using either SIM card. Both SIM cards remain active while not in use. When a call is initiated using one SIM card, the other SIM card becomes inactive until the call ends. Dual SIM Dual Standby mode is disabled by default. To activate Dual SIM Dual Standby mode, use Zebra's staging solution, StageNow. For more information, refer to: www.zebra.com/stagenow.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft)) communication and low power consumption. Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks) with other Bluetooth enabled devices such as printers, access points, and other mobile devices. The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption and cost while maintaining standard Bluetooth range.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
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· Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined channel mask.
· Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
· Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
· Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio "hops around" (instead of through) the 802.11b high-rate channels. AFH coexistence allows enterprise devices to operate in any infrastructure. The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5 mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether in open space or closed office space.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need. Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional. Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and create a link key for them. Entering a common personal identification number (PIN) in the devices being paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult. Recommendations are: · Perform pairing in a secure environment · Keep PIN codes private and do not store the PIN codes in the device · Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed.
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Table 11 Bluetooth Profiles Profile
Service Discovery Protocol (SDP) Serial Port Profile (SPP)
Object Push Profile (OPP)
Advanced Audio Distribution Profile (A2DP) Audio/Video Remote Control Profile (AVRCP) Personal Area Network (PAN)
Human Interface Device Profile (HID) Headset Profile (HSP)
Hands-Free Profile (HFP)
Phone Book Access Profile (PBAP)
Out of Band (OOB)
Symbol Serial Interface (SSI) Generic Attribute Profile (GATT)
Dial Up Networking (DUN)
Generic Access Profile (GAP) OBject EXchange (OBEX)

Description
Handles the search for known and specific services as well as general services.
Allows use of RFCOMM protocol to emulate serial cable connection between two Bluetooth peer devices. For example, connecting the device to a printer.
Allows the device to push and pull objects to and from a push server.
Allows the device to stream stereo-quality audio to a wireless headset or wireless stereo speakers.
Allows the device to control A/V equipment to which a user has access. It may be used in concert with A2DP.
Allows the use of Bluetooth Network Encapsulation Protocol to provide L3 networking capabilities over a Bluetooth link. Only PANU role is supported.
Allows Bluetooth keyboards, pointing devices, gaming devices and remote monitoring devices to connect to the device.
Allows a hands-free device, such as a Bluetooth headset, to place and receive calls on the device.
Allows car hands-free kits to communicate with the device in the car.
Allows exchange of Phone Book Objects between a car kit and a mobile device to allow the car kit to display the name of the incoming caller; allow the car kit to download the phone book so you can initiate a call from the car display.
Allows exchange of information used in the pairing process. Pairing is completed using the Bluetooth radio, but requires information from the OOB mechanism. Using OOB with NFC enables pairing when devices simply get close, rather than requiring a lengthy discovery process.
Allows for communication with Bluetooth Imager.
Provides profile discovery and description services for Bluetooth Low Energy protocol. It defines how attributes are grouped together into sets to form services.
Provides a standard to access the Internet and other dial-up services over Bluetooth.
Use for device discovery and authentication.
Facilitates the exchange of binary objects between devices.

Bluetooth Power States
The Bluetooth radio is off by default. · Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.

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· Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE: To achieve the best battery life, turn off radios when not in use.
Enabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth on. 3. Touch the Home button.
Disabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth off. 3. Touch the Home button.
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the device and a paired device exchange information automatically when the Bluetooth radio is on. 1. Ensure that Bluetooth is enabled on both devices. 2. Ensure that the Bluetooth device to discover is in discoverable mode. 3. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 4. Swipe down from the Status bar to open the Quick Access panel. 5. Touch and hold Bluetooth. 6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices. 7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears. 8. Touch Pair on both devices. 9. The Bluetooth device is added to the Paired devices list and a trusted ("paired") connection is
established.
Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected. 1. Go to Settings.
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2. Touch Connected devices > Connection preferences > Bluetooth. 3. If Bluetooth is not on, move the switch to turn Bluetooth on. 4. Touch Device name. 5. Enter a name and touch RENAME. 6. Touch the Home button.
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the Paired Devices list, touch next to the device name. 4. Turn on or off a profile to allow the device to use that profile. 5. Touch the Home button.
Unpairing a Bluetooth Device
Unpairing a Bluetooth device erases all pairing information. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the Paired Devices list, touch next to the device name. 4. Touch FORGET. 5. Touch the Home button.

Cast

Use Cast to mirror the device screen on a Miracast enabled wireless display. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Cast. 3. Touch > Enable wireless display.
The device searches for nearby Miracast devices and lists them. 4. Touch a device to begin casting. 5. Touch the Home button.

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Near Field Communications
NOTE: A Mobility DNA Enterprise License is required to pair and connect Zebra ring scanners. NFC/HF RFID is a short-range wireless connectivity technology standard that enables secure transaction between a reader and a contactless smartcard. The technology is based on ISO/IEC 14443 type A and B (proximity) ISO/IEC 15693 (vicinity) standards, using the HF 13.56 MHz unlicensed band. The device supports the following operating modes: · Reader mode · Peer-to-Peer communication · Card Emulation mode. Using NFC, the device can: · Read contactless cards such as contactless tickets, ID cards and ePassport. · Read and write information to contactless cards such as SmartPosters and tickets, as well as devices
with NFC interface such as vending machines. · Read information from supported medical sensors. · Pair with supported Bluetooth devices such as printers , ring scanners (ex. RS6000), and headsets (ex.
HS3100). · Exchange data with another NFC device. · Emulate contactless card such as payment,ticket, or SmartPoster. The device NFC antenna is positioned to read NFC cards from the top of the device while the device is being held.
Reading NFC Cards
Read contactless cards using NFC. Figure 12 Reading Cards
1. Launch an NFC enabled application.
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2. Hold device as shown. 3. Move the device close to the NFC card until it detects the card. 4. Hold the card steadily until the transaction is complete (usually indicated by the application).
Sharing Information Using NFC
You can beam content like a web page, contact cards, pictures, YouTube links or location information from your screen to another device by bringing the devices together back to back. Make sure both devices are unlocked, support NFC, and have both NFC and Android Beam turned on. 1. Open a screen that contains a web page, video, photo or contact. 2. Move the back of the device toward the back of the other device. 3. Align the NFC logo on the device with the NFC antenna on the other device. 4. Move the front of the device toward the front of the other device.
When the devices connect, a sound emits, the image on the screen reduces in size, the message Touch to beam displays. Figure 13 NFC Antenna
NFC Logo
5. Touch anywhere on the screen. The transfer begins.
Enterprise NFC Settings
Improve NFC performance or increase battery life by selecting which NFC features to use on the device. · Card Detection Mode - Select a card detection mode.
· Low - Increases battery life by lowering the NFC detection speed. · Hybrid - Provides a balance between NFC detection speed and battery life (default). · Standard - Provides the best NFC detection speed, but reduces battery life. · Supported Card Technology - Select an option to detect only one NFC tag type, increasing battery life, but reducing detection speed. · All (Default) - Detects all NFC tag types. This provides the best detection speed, but reduces
battery life. · ISO 14443 Type A/B · FeliCa
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· ISO15693 · Other NFC settings available with Zebra administrator tools (CSP) - Allows configuration of
additional Enterprise NFC Settings through staging tools and Mobile Device Management (MDM) solutions with an MX version that supports the Enterprise NFC Settings Configuration Service Provider (CSP). For more information on using the Enterprise NFC Settings CSP, refer to: techdocs.zebra.com.
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NOTE: This section applies to WWAN devices only.
Make a phone call from the Phone app, the Contacts app, or other apps or widgets that display contact information.
Emergency Calling
The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not activated. The service provider can program additional emergency numbers into the SIM card. However, the SIM card must be inserted in the device in order to use the numbers stored on it. See the service provider for additional information. NOTE: Emergency numbers vary by country. The phone's pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
Audio Modes
The device offers three audio modes for use during phone calls. · Handset Mode - Switch audio to the receiver at the top front of the device to use the device as a
handset. This is the default mode. · Speaker Mode - Use the device as a speakerphone. · Headset Mode - Connect a Bluetooth or wired headset to automatically switch audio to the headset.
Bluetooth Headset
Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth on page 101 for information on connecting a Bluetooth headset to the device. Set the volume appropriately before putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.
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Figure 14 3.5 mm Headset

Calls

Use a wired headset and audio adapter for audio communication when using an audio-enabled app. Set the volume appropriately before putting on the headset. When a wired headset is connected, the speakerphone is muted. To end a call using the wired headset, press and hold the headset button until the call ends.
Adjusting Audio Volume
· Use the volume buttons to adjust the phone volume. · Ring and notification volumes when not in a call. · Conversation volume during a call.
Making a Call Using the Dialer
Use the dialer tab to dial phone numbers. 1. On the Home screen touch . 2. Touch . 3. Touch the keys to enter the phone number. 4. Touch below the dialer to initiate the call.
· - Send audio to the speakerphone. · - Mute the call. · - Display the dial pad. · - Place the call on hold (not available on all services). · - Create a conference call. · - Increase audio level. 5. Touch to end the call. If using a Bluetooth headset, additional audio options are available. Touch the audio icon to open the audio menu. · - Audio is routed to the Bluetooth headset.
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· - Audio is routed to the speakerphone. · - Audio is routed to the earpiece.
Accessing Dialing Options
The dialer provides options to save the dialed number to contacts, send an SMS, or insert pauses and wait into the dial string. · Enter at least one digit in the dialer, then touch .
· Add 2­sec pause - Pause the dialing of the next number for two seconds. Multiple pauses are added sequentially.
· Add wait - Wait for confirmation to send the rest of the digits.
Making a Call Using Contacts
There are two ways to make a call using contacts: · Using the Dialer · Using the Contacts app.
Using the Dialer
1. On the Home screen touch . 2. Touch the tab. 3. Touch the contact. 4. Touch to initiate the call. 5. Touch to end the call.
Using the Contacts App
1. Touch . 2. Touch a contact name. 3. Touch to initiate the call.
Making a Call Using Call History
Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to Contacts. Arrow icons beside a call indicate the type of call. Multiple arrows indicate multiple calls. · - Missed incoming call · - Received incoming call · - Outgoing call.
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Calls

Using the Call History List
1. On the Home screen touch . 2. Touch the tab. 3. Touch next to the contact to initiate the call. 4. Touch the contact to perform other functions. 5. Touch to end the call.

Making a Conference Call on GSM

Create a conference phone session with multiple people.

NOTE: Conference Calling and the number of conference calls allowed may not be available on all services. Please check with the service provider for Conference Calling availability. 1. On the Home screen touch . 2. Touch . 3. Touch the keys to enter the phone number. 4. Touch below the dialer to initiate the call. 5. When the call connects, touch .
The first call is placed on hold. 6. Touch . 7. Touch the keys to enter the second phone number. 8. Touch below the dialer to initiate the call.
When the call connects, the first call is placed on hold and the second call is active.

9. Touch to create a conference call with three people. 10. Touch to add another call.
The conference is placed on hold. 11. Touch . 12. Touch the keys to enter another phone number. 13. Touch below the dialer to initiate the call. 14. Touch icon to add the third call to the conference. 15. Touch Manage conference call to view all callers.

·

- Remove a caller from the conference

· - Speak privately with one party during a conference call

· - Include all parties again.

Making a Call Using a Bluetooth Headset
To make a call using a Bluetooth headset:

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1. Pair the Bluetooth headset with the device. 2. Press the Call button on the Bluetooth headset. 3. Press the Call button on the Bluetooth headset to end the call.
Answering Calls
When receiving a phone call, the Incoming Call screen displays the caller ID and any additional information about the caller that is in the Contacts app. · Touch ANSWER to answer the call or DECLINE to send the caller to voice mail. If the screen lock is enabled, the user can answer the call without unlocking the device. · When a call arrives:
· Touch and slide up to answer the call.
· Touch and slide down to send the call to voice mail.
· Touch to open a list of quick text responses. Touch one to send it to the caller immediately. When the calls ends, the device remains locked. If using a Bluetooth headset when a call arrives, touch the Call button on the Bluetooth headset to answer the call. To end the call press the headset Call button. All incoming calls are recorded in the Phone app Call log tab. If you miss a call, you receive a notification. To silence the ringer before answering the call, press the volume down button on the side of device.
Call Settings
NOTE: Not all options are available for all configurations
To modify phone call settings, on the Home screen touch > > Settings. · Display options
· Sort by - Set to First name or Last name. · Name format - Set to First name first or Last name first. · Sounds and vibrations - Touch to edit the general sound settings for the device. · Quick responses - Touch to edit quick responses to use instead of answering a call. · Speed dial settings - Set speed dial contact shortcuts. · Calls · Calling accounts
· SIP accounts - Choose to receive Internet calls for accounts added to the device, view or change SIP accounts, or add an Internet calling account.
· Use SIP calling - Set to For all calls or Only for SIP calls (default). · Receive incoming calls - Enable to allow incoming calls (default - disabled). · Fixed Dialing Numbers - Set to only allow the phone to dial the phone number(s) or area code(s) specified in a Fixed Dialing list. · Call forwarding - Set to forward incoming calls to a different phone number.
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Calls
NOTE: Call Forwarding may not be available on all networks. Check with the service provider for availability.
· Call barring - Set to block certain types of incoming or outgoing calls. · Additional settings
· Caller ID - Set caller ID to reveal the identity of the person making an outgoing call. Options: Network default (default), Hide number, Show number.
· Call waiting - Set to be notified of an incoming call while on a call. · Blocked numbers - Set to block calls and texts from certain phone numbers. Touch ADD A NUMBER
to block a phone number. · Voicemail - Configure voicemail settings.
· Notifications - Configure voicemail notification settings. · Alerting - Touch to receive sound and vibration notifications when a voicemail is received. Use toggle switches to enable or disable Pop on screen, Blink light, Show notification dot, and Override Do Not Disturb. · Silent - Touch to silence sound and vibration notifications when a voicemail is received. Use toggle switches to enable or disable Minimize, Show notification dot, and Override Do Not Disturb. · Sound - Select a sound to play for notifications from this app. · Vibrate - Allow notifications from this app to vibrate the device. · Blink light - Allow notifications from this app the light the Notification LED blue. · Show notification dot - Allow notifications from this app to add a notification dot to the app icon. · Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enable
· Advanced Settings · Service - Set the service provider or other provider for voicemail service. · Setup - Select to update the phone number used to access voicemail.
· Accessibility · Hearing aids - Select to enable hearing air compatibility. · RTT settings - Configure Real-time text (RTT) settings. · Real-time text (RTT) call - Select to allow messaging during a call. · Set RTT visibility - Set to Visible during calls (default) or Always visible.
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This section provides information for using the accessories for the device. This following table lists the accessories available for the device.

Table 12 Accessories
Accessory Cradles TC2X-HC 1-Slot Charge Only Cradle (White)

Part Number CRD-TC2W-BS1CO-01

TC2X-HC 5-Slot Charge CRD-TC2W-BS5CO-01 Only ShareCradle (White)

TC2X-HC 5-Slot Charge Only ShareCradle with 4-Slot Battery Charger (White)

CRD-TC2W-BS54B-01

TC2X-HC 4-Slot Battery Charger (White)

SAC-TC2W-4SCHG-01

TC2X-HC Workstation Cradle (Black only)

CRD-TC2Y-1SWS1-01

1-Slot Charge Only Cradle CRD-TC2Y-BS1CO-01

1-Slot USB/Ethernet Cradle

CRD-TC2Y-SE1ET-01

Description
Provides device charging only. Requires USB-C cable (CBL-TC5X-USBC2A-01) and power supply (PWR-WUA5V12W0xx). TC2X-HC Only.
Charges up to five devices. Charges up to four devices and four spare batteries. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-381A1-01), and country-specific AC line cord. TC2X-HC Only.
Charges up to five devices. Charges up to four devices and four spare batteries. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-381A1-01), and country-specific AC line cord. TC2X-HC Only.
Charges four TC2X-HC devices and four batteries. TC2X-HC Only.
TC2X-HC Only.
Provides device charging only. Requires USB-C cable (CBL-TC5X-USBC2A-01) and power supply (PWR-WUA5V12W0xx).
Provides device charging and communication, and charging for Extended Power Pack. Requires power supply (PWR-BGA12V50W0WW) and DC line cord (CBL-DC-388A1-01).

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Table 12 Accessories (Continued)

Accessory
4-Slot Charge Only Cradle with Battery Charger Kit

Part Number CRD-TC2Y-BS54B-01

5-Slot Charge Only Cradle CRD-TC2Y-BS5CO-01

5-Slot Ethernet Cradle

CRD-TC2Y-SE5ET-01

Cradle Mount

BRKT-SCRD-SMRK-01

USB/Ethernet Module

MOD-MT2-EU1-01

Batteries and Chargers PowerPrecision Standard Battery
PowerPrecision Extended Battery

BTRY-TC2Y-1XMA1-01 BTRY-TC2Y-1XMA1-10 BTRY-TC2Y-2XMA1-01 BTRY-TC2Y-2XMA1-10

Healthcare Battery

BTRY-TC2W-1XMA1-01

4-Slot Battery Charger

SAC-TC2Y-4SCHG-01

20-Slot Charger

SAC-TC2W-20SCH-01

Vehicle Solutions Cigarette Light Adapter Auto Charge Cable
Vehicle Cradle

CHG-AUTO-USB1-01 CRD-TC2Y-VCH1-01

Description
Charges up to four devices and four spare batteries. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-381A1-01), and country-specific AC line cord.
Charges up to five devices. Charges up to four devices and four spare batteries. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-381A1-01), and country-specific AC line cord.
Provides device charging and provides Ethernet communication for up to five devices. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-381A1-01), and country-specific AC line cord.
Mounts the 5-Slot Charge Only Cradle, 5-Slot Ethernet Cradle, and 4-Slot Battery Charger to a wall or rack.
Use with 1-Slot USB/Ethernet Cradle to provide Ethernet connectivity.
Replacement standard battery (single pack).
Replacement standard battery (10­pack).
Replacement extended battery (single pack).
Replacement extended battery (10­pack).
Compatible with TC21/26 and TC21-HC/TC26-HC battery chargers. Made with Healthcare Grade Plastics that are disinfectant ready.
Charges up to four battery packs. Requires power supply (PWR-BGA12V50W0WW), DC line cord (CBL-DC-388A1-01), and country-specific AC line cord.
20-slot requires power supply PWR-BGA12V108W0WW; DC Line Cord CBL-DC-381A1-01 & country specific AC Line Cord (sold separately)
Provides power to the device from a cigarette lighter socket. Requires USB-C cable (CBL-TC5X-USBC2A-01).
Provides mounting solution for the device in a vehicle.

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Table 12 Accessories (Continued)

Accessory

Part Number

Charge and Communication Cables

USB-C Communication and Charge Cable

CBL-TC5X-USBC2A-01

Micro USB Communication Cable

25-124330-01R

Audio Accessories
USB-C Digital Audio Adapter
HS2100 Rugged Wired Headset

ADP-USBC-35MM1-01 HS2100-OTH

HS2100 3.5 mm Headset CBL-HS2100-3MS1-01 Cable

Miscellaneous Trigger Handle

TRG-TC2Y-SNP-01

Screen Protector
TC2X-HC USB-C Port Rubber Plug
Carrying Solutions Soft Holster

KT-TC2Y-SCRNPT1-01 ADP-USBCPLUG1-01
SG-TC2Y-HLSTR1-01

Hand Strap

SG-TC2Y-HSTRP1-01

TC2X-HC Disinfectant

SG-TC2W-HSTRP1-01

Ready Hand Strap - White

TC2X-HC Disinfectant

SG-TC2B-HSTRP1-01

Ready Hand Strap - Black

TC2X-HC Belt Clip

SG-TC2W-CLIPHC1-01

Power Supplies Power Supply

PWR-BGA12V50W0WW

Power Supply

PWR-BGA12V108W0WW

Description
Provides UBC-A to USB-C communication and power to the device. Provides USB communication for the 1-Slot USB/Ethernet Cradle and the USB/Ethernet Module.
Plugs into the device and provides audio to a wired headset with collared 3.5 mm plug. Rugged Corded Headset. Includes HS2100 Boom Module and HSX100 OTH Headband Module. Plugs into the HS2100 headset and provides a collared 3.5 mm plug. Requires USB-C Digital Audio Adapter (ADP-USBC-35MM1-01).
Adds gun-style handle with a scanner trigger for comfortable and productive scanning. Add additional screen protection. Protects USB-C connector from harmful material. TC2X-HC Only.
Use to hold the device on hip. Accepts device with Trigger Handle Replacement hand strap with hand strap mounting clip (single pack). Disinfectant ready hand strap with hand strap mounting clip. TC2X-HC Only. Disinfectant ready hand strap with hand strap mounting clip. TC2X-HC Only. Use to hold the device on the hip. TC2X-HC Only.
Provides power to the 1-Slot USB/Ethernet cradle and 4-Slot Spare Battery Charger. Requires AC line cord. Provides power to the 4-Slot Charge Only Cradle with battery Charger, 5-Slot Charge Only cradle and the 5-Slot Ethernet Cradle. Requires DC Line Cord, p/n 50­16002­ 029R and country specific three wire grounded AC line cord sold separately.

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Table 12 Accessories (Continued)

Accessory Power Supply

Part Number PWR-WUA5V12W0US

Power Supply

PWR-WUA5V12W0EU

Power Supply

PWR-WUA5V12W0GB

Power Supply

PWR-WUA5V12W0AU

Power Supply

PWR-WUA5V12W0CN

Power Supply Power Supply

PWR-WUA5V12W0IN PWR-WUA5V12W0KR

Power Supply

PWR-WUA5V12W0BR

DC Line Cord

CBL-DC-381A1-01

DC Line Cord 2-way DC Cable US AC Line Cord

CBL-DC-388A1-01 CBL-DC-523A1-01 23844-00-00R

Description
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the United States.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the European Union.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the United Kingdom.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Australia.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in China.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in India.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Korea.
Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Brazil.
Provides power from the power supply (PWR-BGA12V108W0WW) to the 4-Slot Charge Only Cradle with Battery Charger, 5-Slot Charge Only Cradle and 5-Slot Ethernet Cradle.
Provides power from the power supply (PWR-BGA12V50W0WW) to the 1-Slot USB/Charge Only Cradle and 4-Slot Battery Charger.
Connects one power supply (PWR-BGA12V108W0WW) to two 4-Slot Battery Chargers.
Provide power to power supplies.

Battery Charging
Main Battery Charging
The device's Charging/Notification LED indicates the status of the battery charging in the device. See Table 3 on page 30 for device charging status. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

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NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature.
Spare Battery Charging
The Spare Battery Charging LEDs on the 4-Slot Battery Charger indicate the status of the spare battery charging. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories and batteries.

Table 13 Spare Battery LED Charging Indicators

LED Solid Amber

Indication Spare battery is charging.

Solid amber with alternate bright amber Best spare battery is charging.

Solid Green

Spare battery charging is complete.

Solid Green with alternate bright green Best spare battery charging is complete.

Solid Red

Spare battery is charging and battery is at the end of useful life.
Charging complete and battery is at the end of useful life.

Fast Blinking Red (2 blinks/second)

Error in charging; check placement of spare battery and battery is at the end of useful life.

Off

No spare battery in slot. Spare battery not placed in slot

correctly. Cradle is not powered.

Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.

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1-Slot Charge Only Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 191. The 1-Slot Charge Only Cradle: · Provides 5 VDC power for operating the device. · Charges the device's battery. Figure 15 1­Slot Charge Only Cradle Features
1

1

Device charging slot

1-Slot Charge Only Cradle Setup
The 1-Slot Charge Only Cradle provides device charging.

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Figure 16 1­Slot Charge Only Cradle Setup 1 2

3

1

Power Supply

2

USB-C Cable

3

USB-C Port

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Charging with the 1-Slot Charge Only Cradle
To charge a device: 1. Insert the device into the slot to begin charging.
2. Ensure the device is seated properly.
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1-Slot USB/Ethernet Cradle
The 1-Slot Ethernet Charge Cradle: · Provides 5 VDC power for operating the device. · Charges the device's battery. · Provides USB communication with host computer. · Provides USB and Ethernet communication using the Ethernet Module adapter. Figure 17 1­Slot USB/Ethernet Cradle Features
1

1

Device charging slot

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1-Slot USB/Ethernet Cradle Setup
The 1-Slot USB/Ethernet Cradle provides device charging and communication. Figure 18 1­Slot USB/Ethernet Cradle Setup
3 2 1
4

6

5

7

1

DC Line Cord

2

Power Supply

3

AC Line Cord

4

USB micro-AB Port

5

USB micro-B Connector

6

DC Power Port

7

USB-A Connector

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Ethernet Module Installation
To install the Ethernet Module: 1. Insert the Ethernet Module into the cradle.

2. Push module in until it is seated properly. The USB micro-B connector on the Ethernet module plugs into the USB micro-AB port on the cradle.
3. Connect the cables as shown in the following figure.

1 2 3

6 4

5

1

DC Power Port

2

RJ-45 Port

3

USB micro-AB Port

4

USB micro B Connector

5

USB A Connector

6

Ethernet Cable

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USB/Ethernet Communication
The 1-Slot Ethernet Cradle provides both Ethernet communication with a network and USB communication with a host computer. Prior to using the cradle for Ethernet or USB communication. Ensure that the switch on the USB/Ethernet module is set properly. Figure 19 Ethernet Cradle Module Switch
For Ethernet communication, slide the switch to the position. For USB communication, slide the switch to the position. Place the switch in the center position to disable communications.
Ethernet LED Indicators
There are two LEDs on the USB/Ethernet Module RJ-45 port. The green LED lights to indicate that the transfer rate is 100 Mbps. When the LED is not lit the transfer rate is 10 Mbps. The yellow LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit it indicates that there is no link. Figure 20 LED Indicators

12
Data Rate 100 Mbps 10 Mbps

On/Blink On/Blink

(1) Amber LED

(2) Green LED On Off

Ethernet Settings
The following settings can be configured when using Ethernet communication: · Proxy Settings · Static IP.
Configuring Ethernet Proxy Settings
The device includes Ethernet cradle drivers. After inserting the device, configure the Ethernet connection: 1. Swipe down from the Status bar to open the Quick Settings bar and then touch . 2. Touch Ethernet.

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3. Slide the switch to the ON position. 4. Place the device into the Ethernet cradle slot. 5. Touch and hold eth0 until the menu appears. 6. Touch Modify Proxy. 7. Touch the Proxy drop-down list and select Manual. 8. In the Proxy hostname field, enter the proxy server address. 9. In the Proxy port field, enter the proxy server port number. NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns between addresses. 10. In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the
proxy server. Use the separator "|" between addresses. 11. Touch MODIFY. 12. Touch the Home button.
Configuring Ethernet Static IP Address
The device includes Ethernet cradle drivers. After inserting the device, configure the Ethernet connection: 1. Swipe down from the Status bar to open the Quick Settings bar and then touch . 2. Touch Ethernet. 3. Slide the switch to the ON position. 4. Place the device into the Ethernet cradle slot. 5. Touch eth0. 6. Touch Disconnect. 7. Touch eth0. 8. Touch the IP settings drop-down list and select Static. 9. In the IP address field, enter the proxy server address. 10. If required, in the Gateway field, enter a gateway address for the device. 11. If required, in the Netmask field, enter the network mask address 12. If required, in the DNS address fields, enter a Domain Name System (DNS) addresses. 13. Touch CONNECT. 14. Touch the Home button.
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Charging with the 1-Slot USB/Ethernet Cradle
To charge a device: 1. Insert the device into the slot to begin charging.
2. Ensure the device is seated properly.
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4-Slot Charge Only Cradle with Battery Charger
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 191.
The 4-Slot Charge Only Cradle with Battery Charger: · Provides 5 VDC power for operating the device. · Simultaneously charges up to four devices and up to four spare batteries using the Battery Charger
Adapter. Figure 21 4-Slot Charge Only Cradle with Battery Charger

2

1

3

4

1

Spare Battery Charging LED

2

Device Charging Slot

3

Spare Battery Slot

4

Power LED

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4-Slot Charge Only Cradle with Battery Charger Setup
2 1

3

1

Power Supply

2

AC Line Cord

3

DC Line Cord

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Charging with the 4-Slot Charge Only Cradle with Battery Charger
To charge a device: 1. Insert the device into a slot to begin charging.
2. Ensure the device is seated properly. 131

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5-Slot Charge Only Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 191. The 5-Slot Charge Only Cradle: · Provides 5 VDC power for operating the device. · Simultaneously charges up to five devices. Figure 22 5-Slot Charge Only Cradle

1

2

1

Device Charging Slot

2

Power LED

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5-Slot Charge Only Cradle Setup
2 1

3

1

Power Supply

2

AC Line Cord

3

DC Line Cord

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Charging with the 5-Slot Charge Only Cradle
To charge a device: 1. Insert the device into a slot to begin charging.
2. Ensure the device is seated properly.
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5-Slot Ethernet Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 191.
The 5-Slot Ethernet Cradle: · Provides 5 VDC power for operating the device. · Connects the device (up to five) to an Ethernet network. · Simultaneously charges up to five devices. Figure 23 5-Slot Ethernet Cradle

1

Device Charging Slot

2

1000 LED

3

100/100 LED

1
2 3

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5-Slot Ethernet Cradle Setup
1 2

6

3

5

4

1

Power Supply

2

AC Line Cord

3

DC Line Cord

4

DC Power Port

5

RJ-45 Port

6

Ethernet Cable

Daisy-chaining Ethernet Cradles
Daisy-chain up to ten 5-Slot Ethernet cradles to connect several cradles to an Ethernet network. Use either a straight or crossover cable. Daisy-chaining should not be attempted when the main Ethernet connection to the first cradle is 10 Mbps as throughput issues will almost certainly result.
To daisy-chain 5-Slot Ethernet cradles:
1. Connect power to each 5-Slot Ethernet cradle.
2. Connect an Ethernet cable to one of the ports on the switch and the other end to the to Primary Port of the first cradle.
3. Connect an Ethernet cable to the Secondary port of the first cradle.

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4. Connect the other end of the Ethernet cable to the Primary port of the next 5-Slot Ethernet cradle.

1

2

3

4

5

6

1

Primary Port

2

Secondary Port

3

To Switch

4

To Power Supply

5

To Next Cradle

6

To Power Supply

5. Connect additional cradles as described in step 3 and 4.
Ethernet Communication
Ethernet LED Indicators
There are two green LEDs on the side of the cradle. These green LEDs light and blink to indicate the data transfer rate.

Table 14 LED Data Rate Indicators

1 Gbps

Data Rate

1000 LED On/Blink

100 Mbps

Off

10 Mbps

Off

Establishing Ethernet Connection
1. Go to Settings.

100/10 LED Off On/Blink On/Blink

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2. Touch Network & internet > Ethernet. 3. Slide the Ethernet switch to the ON position. 4. Insert the device into a slot.
The icon appears in the Status bar. 5. Touch Eth0 to view Ethernet connection details.
Ethernet Settings
The following settings can be configured when using Ethernet communication: · Proxy Settings · Static IP.
Configuring Ethernet Proxy Settings
The device includes Ethernet cradle drivers. After inserting the device, configure the Ethernet connection: 1. Go to Settings. 2. Touch Network & internet > Ethernet. 3. Slide the switch to the ON position. 4. Place the device into the Ethernet cradle slot. 5. Touch and hold eth0 until the menu appears. 6. Touch Modify Proxy. 7. Touch the Proxy drop-down list and select Manual. 8. In the Proxy hostname field, enter the proxy server address. 9. In the Proxy port field, enter the proxy server port number.
NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns between addresses. 10. In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the
proxy server. Use the separator "|" between addresses. 11. Touch MODIFY. 12. Touch the Home button.
Configuring Ethernet Static IP Address
The device includes Ethernet cradle drivers. After inserting the device, configure the Ethernet connection: 1. Go to Settings. 2. Touch Network & internet > Ethernet. 3. Slide the switch to the ON position. 4. Place the device into the Ethernet cradle slot. 5. Touch eth0. 6. Touch Disconnect. 7. Touch eth0. 8. Touch the IP settings drop-down list and select Static.
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9. In the IP address field, enter the proxy server address. 10. If required, in the Gateway field, enter a gateway address for the device. 11. If required, in the Netmask field, enter the network mask address 12. If required, in the DNS address fields, enter a Domain Name System (DNS) addresses. 13. Touch CONNECT. 14. Touch the Home button.
Charging with the 5-Slot Ethernet Cradle
To charge a device: 1. Insert the device into a slot to begin charging.
2. Ensure the device is seated properly.
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4-Slot Battery Charger
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 191. This section describes how to use the 4-Slot Battery Charger to charge up to four device batteries. Figure 24 4-Slot Battery Charger

1

Battery Slot

2

Battery Charging LED

3

Power LED

1 2
3

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4-Slot Battery Charger Setup
1. Plug the DC line cord plug into the power port on the back of the charger. 2. Plug the DC line cord connector into the power supply. 3. Plug the AC line cord into the power supply. 4. Plug the AC line cord into an AC outlet.
2
1

4

3

1

Power Supply

2

AC Line Cord

3

DC Power Port

4

DC Line Cord

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Charging Spare Batteries
1. Connect the charger to a power source. 2. Insert the battery into a battery charging well and gently press down on the battery to ensure proper
contact.
Each Battery Charging LED indicates the status of the battery charging in each slot. See Table 13 on page 119 for spare battery charging indicator descriptions.
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Hand Strap
The hand strap provides securing when holding the device. To install the hand strap on the device: 1. Feed the top end of the hand strap through the slot at the top of the device.
2. Pull the end through the slot. 3. Insert the other end of the hand strap into the hand strap slot on the bottom of the device.
4. Pull the hand strap until the clip snaps into the slot. 5. Place hand between device and hand strap and adjust hand strap as necessary.
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Healthcare Belt Clip
Use the belt clip accessory to attach the device and secure it to the belt of the user for use cases that require the use of both hands. To install the belt clip onto the device: 1. Align hook with slot and rotate.
2. Snap the bottom of the belt clip to the device.
3. Device on belt.
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Removing the Healthcare Belt Clip
1. Release device clip.
2. Rotate the clip up and remove from the device.
Healthcare Handstrap
1. Align hook with strap.
2. Rotate into slot.
3. Pull over front of the device.
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Soft Holster
Use the soft holster to securely holds the device on a belt for easy access. The holster has adjustable belt for securing the device or trigger handle.
Adjusting the Holster
The holster has an adjustable belt that securely holds the device or Trigger Handle. Pull the belt tight to secure the device. Loosen the belt for a device with the extended battery. · Insert the device into the holster with the device exit window facing up and the display against the body.
· Insert the Trigger Handle into the holster with the device exit window facing down.
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Wrist/Arm Mount
The Wrist/Arm Mount allows the user to mount the device onto the forearm for hands-free applications. Install the mount on either arm with the short strap installed closest to the wrist. The user might have to remove and re-install the straps for proper installation. See Strap Installation on page 150 for instructions for installing straps.
Figure 25 Wrist/Arm Mount

1

2

3 4

1

Release Latch

2

Device Mount

3

Short Strap

4

Long Strap

Wrist/Arm Mount Installation
To install the Wrist/Arm Mount: 1. Loosen both straps. 2. Slide the Wrist/Arm Mount onto arm with the short strap closest to the wrist.

1

Short Strap

2

Long Strap

1 2
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3. Tighten both straps on forearm and press hook and loop material together.
Device Installation
To install the device onto the mount: 1. Insert the top of the device into the end of the mount. 2. Rotate the bottom of the device into the mount and snap into place.
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Device Removal
To remove the device from the Wrist/Arm Mount: 1. Press down on the release lever. 2. Slide the device out of the mount.
1

1

Release Lever

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Strap Installation
The user can remove strap for replacement or clean and then re-install new straps. 1. Remove existing straps. 2. Feed the soft end of the strap through the slot on the rear holder with hook material positioned as
shown below.

1

1

Hook Material

3. Fold end over and press hook and loop material together.

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4. Feed the hard end through the slot in the front holder. 5. Fold over and press the hook and loop material together.
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3.5 mm Audio Adapter
The 3.5 mm Audio Adapter connects a wired headset with a collared or standard non-collared 3.5 mm plug. If using the 3.5 mm Audio Adapter with a mono headset (for example, HS2100), then audio only plays in the left channel. To combine the channels when playing audio, go to Settings > Accessibility and select Mono audio. 1. Connect the USB-C plug of the 3.5 mm Audio Adapter to the USB connector on the bottom of the
device.

2. Connect the 3.5 mm connector plug of the headset into the 3.5 mm Audio Adapter. 1
2 3

1

3.5 mm Wired Headset

2

Clip

3

3.5 mm Audio Adapter

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3. Use the clip to secure the adapter to clothing.
Accessing the USB-C Connector
NOTE: For healthcare devices only. TC21/TC26 healthcare devices include a pre-installed USB-C cover. Remove this cover to access the USB-C connector. 1. Gently remove the USB-C cover using a small flathead screwdriver.
2. When finished using the USB-C connector, make sure to replace the USB-C cover to ensure proper device sealing.
USB Cable
The USB cable plugs into the bottom of the device. When attached to the device the cable allows charging, transferring data to a host computer, and connecting USB peripherals. Figure 26 USB cable
USB Communication
To connect the device to a host computer: 1. Connect the USB cable to the device. 2. Connect the USB connector of the cable to a host computer.
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Figure 27 USB cable to Host Computer
Charging the Device
To charge the device using the USB cable: 1. Connect the USB cable to the device. 2. Connect the USB connector of the power supply. 3. Plug to power supply into an power outlet. NOTE: See Power Supply on page 164 for information on setting up the power supply.
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Trigger Handle
The Trigger Handle adds a gun-style handle with a scanning trigger to the device. It increases comfort when using the device in scan-intensive applications for extended periods of time.
Figure 28 Trigger Handle 1 2

3

1

Release Tabs

2

Lanyard Mount

3

Trigger

Installing the Optional Lanyard
To install the lanyard onto the Trigger Handle: 1. Insert the loop end of the tether into the slot on the bottom of the handle.

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2. Feed the lanyard through the loop.
3. Pull the lanyard until the loop tightens.
Inserting the Device into the Trigger Handle
To install the device onto the Trigger handle: 1. Align and insert the top of the device into the front of the Trigger Handle.
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2. Rotate the device down and press down until it snaps into place.
Removing the Device from the Trigger Handle
To remove the device from the Trigger Handle: 1. Press Trigger Handle release latches.
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2. Rotate the bottom of the device up.
Vehicle Cradle
Install the vehicle mount on a surface of your vehicle that is flat and free of dirt and oil. Clean the mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other flat car surface using the supplied disc.
Assembling the Mount
1. Remove all parts from plastic bags. 2. Insert the rubber gasket into the socket with the flat side against the holder. 3. Insert the arm ball through the nut and into the socket on the holder. 4. Secure nut but do not tighten at this time.
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5. Remove protective plastic from suction cup.

3

1

2

4

1

Mount

2

Nut

3

Rubber Gasket

4

Socket

Installing on the Windshield
To install the cradle on the windshield: 1. Fix the suction cup mount to the selected area with the suction lever facing up.

2. Push the lever towards the base to create a vacuum between the suction cup and the windshield. 159

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3. Make sure that the suction bond is strong enough before installing the device.
Installing the Dash Mount
To install the cradle on the dashboard: 1. Install the disc using the instructions provided with the disc. 2. Remove protective plastic from top of disc. 3. Fix the suction cup mount to the disc with the suction lever facing you.
4. Push the lever towards the base to create a vacuum between the suction cup and the disc. 5. Make sure that the suction bond is strong enough before installing the device.
Installing the Device
To install the device into the cradle: NOTE: The cradle accommodates the device with or without the Extended Power Pack. Do not leave the device in direct sunlight for a long period of time as it may cause the device to exceed proper operating temperature. 1. Place the device bottom first into the cradle.
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2. Rotate the top of the device into the cradle and push in until the retention tab closes over the device.
3. Position the device for best viewing. 4. Tighten the nut to lock the cradle in place.
Connecting Power
To connect power to the device:
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1. Plug the USB-C connector on the USB cable into the bottom of the device.

2. Use the cable retention feature to secure the cable.

1

1

Cable Retention

3. Plug the Auto Charger into the cigarette lighter socket.

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2 1
3

4

1

Output Port

2

Cigarette Lighter Socket

3

Auto Charger

4

USB Cable USB-A Connector

4. Plug the USB A connector into one of the output ports. The device LED flashes green indicating the device is charging.
5. Route the USB cable so that it does not interfere with driving.
Removing the Device
To remove the device from the cradle: 1. Press the retention tab. 2. Pull the top of the device out of the cradle. 3. Lift the device up and out of the cradle.

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Power Supply
Use the power supply with the USB cable to charge the device. The power supply comes in various configuration with different plug adapters for use internationally. To change the plug adapters: 1. Pull the release button down. 2. Rotate the plug adapter up and out of the power supply. 3. Insert the replace plug adapter into the power supply. 4. Rotate the plug adapter down and snap into place.
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5-Slot Cradle Rack Installation
Use the Rack/Wall Mount Bracket to mount a 5-slot cradle on a rack. When installing on a rack, first assemble the bracket and cradles/chargers and then install the assembly on the rack.
NOTE: Ensure tie wrap buckle is on side of power supply. Tie wrap buckle on top of power supply interferes with top tray. 1. Place the power supply in bottom tray. 2. Connect AC line cord to power supply. 3. Connect DC line cord to power supply. 4. Secure power supply and cables to bottom tray with tie wraps. 5. Route cables through cable slots.

1

2

3

1

DC line Cord

2

Power Supply

3

AC line Cord

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6. Secure four M2.5 studs to top tray as shown. 1

1

Studs (4)

7. Align and install 5-Slot cradle onto studs of top tray.

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8. Secure cradle to top tray with two M2.5 safety screws.

1

1

Safety Screws(2)

9. Slide top tray onto bottom tray.

10. Connect cables to cradle.

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11. Secure top tray to bottom tray with four M5 screws (two on each side). See Rack Mount Installation on page 172 for installing the bracket assembly onto a rack.
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4-Slot Battery Chargers Rack Installation
Use the Rack/Wall Mount Bracket to mount four 4-Slot Battery Chargers on a rack. When installing on a rack, first assemble the bracket and chargers and then install the assembly on the rack. 1. Place one power supply horizontally in bottom tray. 2. Place one power supply vertically in bottom tray. 3. Connect AC line cords to power supplies. 4. Connect DC line cords to power supplies. 5. Secure power supplies and cables to bottom tray with tie wraps. 6. Route cables through cable slots.

6 1

5

2

3

4

1

DC Y Cable 2

2

Power Supply 1

3

Power Supply 2

4

AC line Cord 2

5

AC line Cord 1

6

DC Y Cable 1

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7. Slide top tray onto bottom tray until top tray touches vertical power supply. 8. Install 16 M2.5 studs onto top tray as shown below. 9. Align and install 4-Slot Battery Charger onto four studs.
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10. Connect DC Y cables to four 4-Slot Battery Chargers.
11. Secure top tray to bottom tray with four M5 screws (two on each side).
See Rack Mount Installation on page 172 for installing the bracket onto a rack. 171

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Rack Mount Installation
NOTE: Use screws provided with rack system. Refer to rack user documentation for instructions. 1. Secure mounting brackets to both sides of top tray with four M5 screws (two on each side).
· For 5-Slot cradles, position the flange for horizontal installation.
1

2

1

Flange

2

Fifth Screw Hole

· For 4-Slot Battery Chargers, position the flange for 25° installation.

1 2

1

Top Screw Hole

2

Flange

CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground. Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.

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Accessories
NOTE: Distance between two horizontal mounted brackets should be at least 14" apart (from top of one flange to the top of the next flange).
Distance between a horizontal mounted bracket and a 25° mounted bracket should be at least 16.25" apart (from top of one flange to the top of the next flange).
There should be enough clearance (2.75") between the top of the device and the bottom of the mounting bracket above. 2. Install two rack system screws for top of mounting brackets. The screw heads should protrude half way
from the rail.

1

1

Rack Screws

3. Align the mounting bracket's top mounting key holes with the screws.

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4. Place the brackets on the screws.
14 "
5. Secure the top screws. 6. Install bottom screws and tighten screws. 7. Route cables and connect to power source. CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to an AC power source.
While installing the brackets, power supplies and cables: · Use tie wraps to secure cables to the bracket and rails. · Coil cables wherever possible. · Route power cables along the rails. · Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Wall Installation
Use the Rack/Wall Mount Bracket to mount four 4-Slot Battery Chargers or a cradle on a wall. When installing on a wall, first assemble the bottom tray, install the bottom tray on the wall and then assemble the top tray. Use mounting hardware (screws and/or anchors) appropriate for the type of wall mounting the bracket onto. The Mount Bracket mounting slots dimensions are 5 mm (0.2 in.). Fasteners must be able to hold a minimum of 20 Kg (44 lbs.) For proper installation consult a professional installer. Failure to install the bracket properly can possibly result in damage to the hardware. CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground. Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.
Bottom Tray Assembly
See steps 1 through 5 on page 165 for instructions.
Bracket Wall Mounting
1. Drill holes and install anchors according to the template supplied with the bracket. 2. Install two screws for bottom of bracket. The screw heads should protrude 2.5 mm (0.01") from the wall.
398 mm
22.85 mm
3. Align the mounting bracket's bottom mounting key holes with the screws.
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4. Hang the bracket on the screws.
5. Install two top screws. 6. Tighten all screws.
7. Assemble the four 4-Slot Battery Chargers or cradle onto the bracket. See steps 7 through 11 on page 170.
8. Route cables and connect to power source. CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to an AC power source.
While installing the brackets, power supplies and cables: · Use tie wraps to secure cables to the bracket and rails. · Coil cables wherever possible. · Route power cables along the rails. · Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Security
The device implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).
NOTE: Ensure the date is set correctly before installing certificates or when accessing secure web sites.
Secure Certificates
If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the device's secure credential storage, before configuring access to the VPN or Wi-Fi networks. If downloading the certificates from a web site, set a password for the credential storage. The device supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx or other extension, change to .p12). The device also installs any accompanying private key or certificate authority certificates contained in the key store.
Installing a Secure Certificate
To install a secure certificate: 1. Copy the certificate from the host computer to the root of the microSD card or the device's internal
memory. See USB Communication on page 44 for information about connecting the device to a host computer and copying files. 2. Go to Settings. 3. Touch Security > Encryption & credentials. 4. Touch Install from storage. 5. Navigate to the location of the certificate file. 6. Touch the filename of the certificate to install. 7. If prompted, enter the password for credential storage. If a password has not been set for the credential storage, enter a password for it twice and then touch OK. 8. If prompted, enter the certificate's password and touch OK.
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9. Enter a name for the certificate and in the Credential use drop-down, select VPN and apps or Wi-Fi. 10. Touch OK.
The certificate can now be used when connecting to a secure network. For security, the certificate is deleted from the microSD card or internal memory.
Configuring Credential Storage Settings
1. Go to Settings. 2. Touch Security > Encryption & credentials.
· Trusted credentials - Touch to display the trusted system credentials. · User credentials - Touch to display user credentials. · Install from storage - Touch to install a secure certificate from the microSD card or internal
storage. · Clear credentials - Deletes all secure certificates and related credentials.
Development Tools
Development tools for Android include Android Studio, EMDK for Android, and StageNow.
Android Application Development
Development Workstation
Android development tools are available at developer.android.com. To start developing applications for the device, download Android Studio. Development can take place on a Microsoft® Windows®, Mac® OS X®, or Linux® operating system. Applications are written in Java or Kotlin, but compiled and executed in the Dalvik virtual machine. Once the Java code is compiled cleanly, the developer tools make sure the application is packaged properly, including the AndroidManifest.xml file. Android Studio contains a full featured IDE as well as SDK components required to develop Android applications.
Enabling Developer Options
The Developer options screen sets development related settings. By default, the Developer Options are hidden. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 5. Touch the Back button. 6. Touch System > Advanced > Developer options. 7. Slide the USB debugging switch to the ON position.
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EMDK for Android
EMDK for Android provides developers with tools to create business applications for enterprise mobile devices. It is designed for use with Google's Android Studio and includes Android class libraries such as Barcode, sample applications with source code, and the associated documentation. EMDK for Android allows applications to take full advantage of the capabilities that Zebra devices have to offer. It embeds Profile Manager technology within Android Studio IDE, providing a GUI-based development tool designed specifically for Zebra devices. This allows fewer lines of code, resulting in reduced development time, effort, and errors. For more information go to: techdocs.zebra.com.
StageNow
StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick and easy creation of device profiles, and can deploy to devices simply by scanning a barcode, reading a tag, or playing an audio file. The StageNow Staging Solution includes the following components: · The StageNow Workstation tool installs on the staging workstation (host computer) and lets the
administrator easily create staging profiles for configuring device components, and perform other staging actions such as checking the condition of a target device to determine suitability for software upgrades or other activities. The StageNow Workstation stores profiles and other created content for later use. · The StageNow Client resides on the device and provides a user interface for the staging operator to initiate staging. The operator uses one or more of the desired staging methods (print and scan a barcode, read an NFC tag or play an audio file) to deliver staging material to the device. For more information go to: techdocs.zebra.com.
GMS Restricted
GMS Restricted mode deactivates Google Mobile Services (GMS). All GMS apps are removed from the device and communication with Google (analytics data collection and location services) is disabled. It also provides enhanced security and privacy. Use StageNow to disable or enable GMS Restricted mode. After a device is in GMS Restricted mode, enable and disable individual GMS apps and services using StageNow. To ensure GMS Restricted mode persists after an Enterprise Reset, use the Persist Manager option in StageNow. For more information on StageNow, refer to techdocs.zebra.com.
ADB USB Setup
To use the ADB, install the USB driver. This assumes that the development SDK has been installed on the host computer. Go to developer.android.com/sdk/index.html for details on setting up the development SDK. ADB driver for Windows and Linux are available on the Zebra Support Central web site at zebra.com/support. Download the ADB and USB Driver Setup package. Follow the instructions with the package to install the ADB and USB drivers for Windows and Linux.
Enabling USB Debugging
By default, USB debugging is disabled.
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1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 5. Touch the Back button. 6. Touch System > Advanced > Developer options. 7. Slide the USB debugging switch to the ON position. 8. Touch OK. 9. Connect the device to the host computer using the Rugged Charge/USB Cable.
The Allow USB debugging? dialog box appears on the device. 10. On the device, touch OK. 11. On the host computer, navigate to the platform-tools folder. 12. Type adb devices.
The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
13. Touch the Home button.
Application Installation
After an application is developed, install the application onto the device using one of the following methods: · USB connection, see Installing Applications Using the USB Connection on page 180. · Android Debug Bridge, see Installing Applications Using the Android Debug Bridge on page 181. · microSD Card, see Installing Applications Using a microSD Card on page 181. · Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM
software documentation for details.
Installing Applications Using the USB Connection
CAUTION: When connecting the device to a host computer and mounting the microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files.
NOTE: This method is not recommended due to limited Internal Storage.
1. Connect the device to a host computer using a USB-C cable or insert the device into the 1-Slot USB/Ethernet Cradle.
2. Pull down the Notification panel and touch Charging this device via USB.
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3. Touch File Transfer. 4. On the host computer, open a file manager application. 5. On the host computer, copy the application .apk file from the host computer to the device.
CAUTION: Carefully follow the host computer's instructions to unmount the microSD card and disconnect USB devices correctly to avoid losing information. 6. Disconnect the device from the host computer. 7. Swipe the screen up and select to view files on the microSD card or Internal Storage. 8. Locate the application .apk file. 9. Touch the application file. 10. Touch Continue to install the app or Cancel to stop the installation. 11. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel. 12. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
Installing Applications Using the Android Debug Bridge
Use ADB commands to install application onto the device.
CAUTION: When connecting the device to a host computer and mounting its microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. 1. Ensure that the ADB drivers are installed on the host computer. See ADB USB Setup on page 179. 2. Connect the device to a host computer using USB. See USB Communication on page 44. 3. Go to Settings. 4. Touch System > Advanced > Developer options. 5. Slide the switch to the ON position. 6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears. 7. Touch OK. 8. On the host computer, open a command prompt window and use the adb command:
adb install <application> where: <application> = the path and filename of the apk file. 9. Disconnect the device from the host computer. See USB Communication on page 44.
Installing Applications Using a microSD Card
CAUTION: When connecting the device to a host computer and mounting its microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. 1. Copy the apk file to the root of the microSD card.
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· Copy the apk file to a microSD card using a host computer (see USB Communication for more information), and then installing the microSD card into the device (see Replacing the microSD Card for more information).
· Connect the device with a microSD card already installed to the host computer, and copy apk file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Connect the device to a host computer using USB. See USB Communication. 3. Copy the application APK file from the host computer to the microSD card. 4. Remove the microSD card from the host computer. 5. Press and hold the Power button on the device until the menu appears. 6. Touch Power off. 7. Press the two battery latches in. 8. Lift the battery from the device. 9. Lift the access door. 10. Insert the microSD card. 11. Replace the access door. 12. Insert the battery, bottom first, into the battery compartment in the back of the device. 13. Press the battery down until the battery release latches snap into place. 14. Press and hold the Power button to turn on the device. 15. Swipe the screen up and select to view files on the microSD card. 16. Touch > SD card. 17. Locate the application .apk file. 18. Touch the application file. 19. Touch Continue. to install the app or Cancel to stop the installation. 20. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel. 21. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
Uninstalling an Application
1. Go to Settings. 2. Touch Apps & notifications. 3. Touch See all apps to view all apps in the list. 4. Scroll through the list to the app. 5. Touch the app. The App info screen appears. 6. Touch Uninstall. 7. Touch OK to confirm.
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Performing a System Update
System Update packages can contain either partial or complete updates for the operating system. Zebra distributes the System Update packages on the Zebra Support & Downloads web site. Perform a system update using either a microSD card or using ADB.
Downloading the System Update Package
1. Go to the Zebra Support & Downloads web site, zebra.com/support. 2. Download the appropriate System Update package to a host computer.
Performing a System Update Using microSD Card
1. Copy the System Update zip file to the root of the microSD card. · Copy the zip file to a microSD card using a host computer (see USB Communication for more information), and then installing the microSD card into the device (see Replacing the microSD Card for more information). · Connect the device with a microSD card already installed to the host computer, and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears. 3. Touch Restart. 4. Press and hold the PTT button until the device vibrates. The System Recovery screen appears. 5. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from SD card. 6. Press the Power button. 7. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package or Diff OTA
Package. 8. Press the Power button. 9. Press the Volume Up and Volume Down buttons to navigate to the System Update file. 10. Press the Power button. The System Update installs and then the device returns to the Recovery
screen. 11. Press the Power button to reboot the device.
Performing a System Update Using ADB
1. Connect the device to a host computer using a USB-C cable or by inserting the device into the 1-Slot USB/Ethernet Cradle.
2. Go to Settings. 3. Touch System > Advanced > Developer options. 4. Slide the switch to the ON position. 5. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears. 6. Touch OK.
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7. On the host computer, open a command prompt window and use the adb command: adb devices The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
8. Type: adb reboot recovery
9. Press Enter. The System Recovery screen appears on the device. 10. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB. 11. Press the Power button. 12. Use the Volume Up and Volume Down buttons to navigate to Full OTA Package or Diff OTA Package. 13. Press the Power button. 14. On the host computer command prompt window type:
adb sideload <file> where: <file> = the path and filename of the zip file. 15. Press Enter. The System Update installs (progress appears as percentage in the Command Prompt window) and then the System Recovery screen appears on the device. 16. Press the Power button to reboot the device.
Verifying System Update Installation
1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Ensure that the build number matches the new system update package file number.
Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage). Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset. Perform Enterprise Reset from the device settings, using a microSD card, or using ADB.
Performing an Enterprise Reset From Device Settings
1. Go to Settings. 2. Touch System > Reset options > Erase all data (enterprise reset). 3. Touch Erase all data twice to confirm the Enterprise Reset.
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Downloading the Enterprise Reset Package
1. Go to the Zebra Support & Downloads web site, zebra.com/support. 2. Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card. · Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information). · Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears. 3. Touch Restart. 4. Press and hold the PTT button until the device vibrates. The System Recovery screen appears. 5. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from SD card. 6. Press the Power button. 7. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package. 8. Press the Power button. 9. Press the Volume Up and Volume Down buttons to navigate to the Enterprise Reset file. 10. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery
screen. 11. Press the Power button to reboot the device.
Performing an Enterprise Reset Using ADB
1. Connect the device to a host computer using a USB-C cable or insert the device into the 1-Slot USB/Ethernet Cradle.
2. Connect the cable or cradle to the host computer. 3. Go to Settings. 4. Touch System > Advanced > Developer options. 5. Slide the switch to the ON position. 6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears. 7. Touch OK. 8. On the host computer, open a command prompt window and type:
adb devices. The following displays: List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
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NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
9. Type: adb reboot recovery
10. Press Enter. The System Recovery screen appears on the device. 11. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB. 12. Press the Power button. 13. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package. 14. Press the Power button. 15. On the host computer command prompt window type:
adb sideload <file> where: <file> = the path and filename of the zip file. 16. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on the device. 17. Press the Power button to reboot the device.
Performing a Factory Reset
A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image. See Performing a System Update for more information.
Downloading the Factory Reset Package
To download the Factory Reset package: 1. Go to the Zebra Support & Downloads web site, zebra.com/support. 2. Download the appropriate Factory Reset file to a host computer.
Performing a Factory Reset Using microSD Card
1. Copy the Factory Reset zip file to the root of the microSD card. · Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information). · Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears. 3. Touch Restart. 4. Press and hold the PTT button until the device vibrates. The System Recovery screen appears. 5. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from SD card. 6. Press the Power button.
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7. Use the Volume Up and Volume Down buttons to navigate to Full OTA Package. 8. Press the Power button. 9. Use the Volume Up and Volume Down buttons to navigate to the Factory Reset file. 10. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen. 11. Press the Power button to reboot the device.
Performing a Factory Reset Using ADB
To perform an Factory Reset using ADB: 1. Connect the device to a host computer using a USB-C cable or insert the device into the 1-Slot
USB/Ethernet Cradle. 2. Connect the cable or cradle to the host computer. 3. Go to Settings. 4. Touch System > Advanced > Developer options. 5. Slide the switch to the ON position. 6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears. 7. Touch OK. 8. On the host computer, open a command prompt window and type:
adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
9. Type: adb reboot recovery
10. Press Enter. The System Recovery screen appears on the device. 11. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB. 12. Press the Power button. 13. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package. 14. Press the Power button. 15. On the host computer command prompt window type:
adb sideload <file> where: <file> = the path and filename of the zip file. 16. Press Enter. The Factory Reset package installs and then the System Recovery screen appears on the device. 17. Press the Power button to reboot the device.
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Application Deployment
Storage
The device contains the following types of file storage: · Random Access Memory (RAM) · Internal storage · External storage (microSD card) · Enterprise folder.
NOTE: It is recommended to install a microSD card on the device due to limited internal storage space.
Random Access Memory
Executing programs use RAM to store data. Data stored in RAM is lost upon a reset. The operating system manages how applications use RAM. It only allows applications and component processes and services to use RAM when required. It may cache recently used processes in RAM, so they restart more quickly when opened again, but it will erase the cache if it needs the RAM for new activities. The screen displays the amount of used and free RAM. · Performance - Indicates memory performance. · Total memory - Indicates the total amount of RAM available. · Average used (%) - Indicates the average amount of memory (as a percentage) used during the period
of time selected (default - 3 hours). · Free - Indicates the total amount of unused RAM. · Memory used by apps - Touch to view RAM usage by individual apps.
Viewing Memory
1. Go to Settings. 2. Touch System > Advanced > Developer options > Memory.
Internal Storage
The device has internal storage. The internal storage content can be viewed and files copied to and from when the device is connected to a host computer. Some applications are designed to be stored on the internal storage rather than in internal memory.
Viewing Internal Storage
1. Go to Settings. 2. Touch Storage. If the device has removable storage installed, touch Internal shared storage to display a the amount of internal storage used by apps, photos, videos, audio and other files.
External Storage
The device can have a removable microSD card. The microSD card content can be viewed and files copied to and from when the device is connected to a host computer.
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Viewing External Storage
1. Go to Settings. 2. Touch Storage. Portable storage displays the total amount of space on the installed microSD card or USB drive and the amount used. To unmount the microSD card, touch . Touch SD card to view the contents of the card.
Formatting a microSD Card
1. Touch SD card. 2. Touch > Storage settings. 3. Touch Format. 4. Touch ERASE & FORMAT. 5. Touch DONE.
Formatting a microSD Card as Internal Memory
NOTE: The suggested maximum SD card size is 128 GB when using internal storage.
You can format a microSD card as internal memory to increase the actual amount of the device's internal memory. Once formatted, the microSD card can only be read by this device. 1. Touch SD card. 2. Touch > Storage settings. 3. Touch Format as internal. 4. Touch ERASE & FORMAT. 5. Touch DONE.
Enterprise Folder
The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted). Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM.
Managing Apps
Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and any files, settings, and other data they use. They also use RAM when they are running. 1. Go to Settings. 2. Touch Apps & notifications. 3. Touch See all XX apps to view all apps on the device. 4. Touch > Show system to include system processes in the list.
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Application Deployment
5. Touch an app, process, or service in the list to open a screen with details about it and, depending on the item, to change its settings, permissions, notifications and to force stop or uninstall it.
App Details
Apps have different kinds of information and controls. · Force stop - Stop an app. · Disable - Disable an app. · Uninstall - Remove the app and all of its data and settings from the device. See Uninstalling an
Application on page 182 for information about uninstalling apps. · Notifications - Set the app notification settings. · Permissions - Lists the areas on the device that the app has access to. · Storage & cache - Lists how much information is stored, and includes buttons for clearing it. · Mobile data & Wi-Fi - Provides information about data consumed by an app. · Advanced
· Screen time - Displays the amount of time the app has displayed on the screen. · Battery - Lists the amount of computing power used by the app. · Open by default - If you have configured an app to launch certain file types by default, you can
clear that setting here. · Display over other apps - allows an app to display on top of other apps. · App details - Provides a link to additional app details on the Play store. · Additional settings in the app - Opens settings in the app. · Modify system settings - Allows an app to modify the system settings.
Managing Downloads
Files and apps downloaded using the Browser or Email are stored on the microSD card or Internal storage in the Download directory. Use the Downloads app to view, open, or delete downloaded items. 1. Swipe the screen up and touch . 2. Touch > Downloads. 3. Touch and hold an item, select items to delete and touch . The item is deleted from the device.
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Maintenance and Troubleshooting
Maintaining the Device
For trouble-free service, observe the following tips when using the device: · To avoid scratching the screen, use a Zebra approved capacitive compatible stylus intended for use
with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the device screen. · The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact. · Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources. · Do not store the device in any location that is dusty, damp, or wet. · Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a soft cloth moistened with an approved cleanser. For a list of approved cleansers, see Approved Cleanser Active Ingredients. · Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns.
Battery Safety Guidelines
· The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.
· Follow battery usage, storage, and charging guidelines found in this guide. · Improper battery use may result in a fire, explosion, or other hazard. · To charge the mobile device battery, the ambient battery and charger temperatures must be between
5°C to 40°C (41°F to 104°F). · Do not use incompatible batteries and chargers, including non-Zebra batteries and chargers. Use of an
incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact the Global Customer Support Center. · For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program. · Do not disassemble or open, crush, bend or deform, puncture, or shred the battery. · Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
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Maintenance and Troubleshooting
· Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals. · Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard. · Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle
or near a radiator or other heat source. Do not place battery into a microwave oven or dryer. · Battery usage by children should be supervised. · Please follow local regulations to properly dispose of used rechargeable batteries. · Do not dispose of batteries in fire. · In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact
has been made, wash the affected area with water for 15 minutes, and seek medical advice. · If you suspect damage to your equipment or battery, contact Customer Support to arrange for
inspection.
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Exceeding the operating temperature by external hot environments will cause the device's thermal sensor to notify the user of a shutdown of the WAN modem or shutdown the device until the device's temperature returns to the operational temperature range. · Avoid direct sunlight to the device - The easiest way to prevent overheating is to keep the device out of
direct sunlight. The device absorbs light and heat from the sun and retains it, getting hotter the longer it remains in sunlight and heat. · Avoid leaving the device in a vehicle on a hot day or hot surface - Similar to leaving the device out in direct sunlight, the device will also absorb the thermal energy from a hot surface or when left on the dashboard of a vehicle or seat, getting warmer the longer it remains on the hot surface or inside the hot vehicle. · Turn off unused apps on the device. Open, unused apps running in the background can cause the device to work harder, which in turn may cause it to heat up. This will also improve your mobile computer device's battery life performance. · Avoid turning your screen brightness up - Just the same as running background apps, turning your brightness up will force your battery to work harder and create more heat. Minimizing your screen brightness may extend operating the mobile computer device in hot environments.
Cleaning Instructions
CAUTION: Always wear eye protection. Read warning label on alcohol product before using. If you have to use any other solution for medical reasons please contact the Global Customer Support Center for more information.
WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Approved Cleanser Active Ingredients for non-Healthcare Devices
100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, or mild dish soap.
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Maintenance and Troubleshooting
IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool.
Approved cleaners include: · Purell Ethanol Wipes · 409 Glass Cleaner · Windex Blue
Approved Cleanser Active Ingredients for Healthcare Devices
100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, bleach/sodium hypochlorite1 (see important note below), hydrogen peroxide, ammonium chloride, or mild dish soap.
IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool.
1When using sodium hypochlorite (bleach) based products, always follow the manufacturer's recommended instructions: use gloves during application and remove the residue afterwards with a damp alcohol cloth or a cotton swab to avoid prolonged skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite, the metal surfaces on the device are prone to oxidation (corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these type of disinfectants come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab after the cleaning step is critical.
Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; aqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform. Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of the device. The following cleaners are only approved for healthcare devices: · Clorox Disinfecting Wipes · Hydrogen Peroxide Cleaners · Bleach Products.
Device Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, instead gently wipe the unit. Be careful not to let liquid pool around the display window or other places. Before use, allow the unit to air dry.
NOTE: For thorough cleaning, it is recommended to first remove all accessory attachments, such as hand straps or cradle cups, from the mobile device and to clean them separately.
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Special Cleaning Notes
Do not handle the device while wearing vinyl gloves containing phthalates. Remove vinyl gloves and wash hands to eliminate any residue left from the gloves. If products containing any of the harmful ingredients listed above are used prior to handling the device, such as a hand sanitizer that contains ethanolamine, hands must be completely dry before handling the device to prevent damage to the device.
IMPORTANT: If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the chemical as possible and clean with an alcohol wipe. It is also recommended to install the battery in the terminal prior to cleaning and disinfecting the device to help minimize buildup on the connectors.
When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the cleaning/disinfectant agent manufacturer.
Cleaning Materials Required
· Alcohol wipes · Lens tissue · Cotton-tipped applicators · Isopropyl alcohol · Can of compressed air with a tube.
Cleaning Frequency
The cleaning frequency is at the customer's discretion due to the varied environments in which the mobile devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to clean the mobile device to avoid build up of particles which make the device more difficult to clean later on. For consistency and optimum image capture, it is recommended to clean the camera window periodically especially when used in environments prone to dirt or dust.
Cleaning the Device
Housing
Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe.
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Camera and Exit Window
Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.
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Maintenance and Troubleshooting
Cleaning Battery Connectors
1. Remove the main battery from the mobile computer. 2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol. 3. To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back-and-forth
across the connectors on the battery and terminal sides. Do not leave any cotton residue on the connectors. 4. Repeat at least three times. 5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the connectors. 6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary. CAUTION: After cleaning the battery connectors with bleach-based chemicals, follow the Battery Connector Cleaning instructions to remove bleach from the connectors.
Cleaning Cradle Connectors
1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol. 3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector. 4. All sides of the connector should also be rubbed with the cotton-tipped applicator. 5. Remove any lint left by the cotton-tipped applicator. 6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove. 7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle. If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low humidity requires less drying time. CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle Connectors instructions to remove bleach from the connectors.
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Troubleshooting
Resetting the Device
There are two reset functions, soft reset and hard reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding. 1. Press and hold the Power button until the menu appears. 2. Touch Restart. 3. The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card.
Perform a hard reset if the device stops responding. 1. Simultaneously press the Power and Volume Up buttons for at least four seconds. 2. When the screen turns off, release the buttons. 3. The device reboots.
Troubleshooting the Device

Table 15 Troubleshooting the Device

Problem
After installing the battery, the device does not boot up.

Cause
Power button was not pressed.

When pressing the power button the device does not turn on.

Battery not charged.
Battery not installed properly.
System crash.

When pressing the power button the device does not turn on but two LEDs blink.

Battery charge is at a level where data is maintained but battery should be re-charged.

Solution Press the Power button.
Charge or replace the battery in the device. Install the battery properly.
Perform a reset. Charge or replace the battery in the device.

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Maintenance and Troubleshooting

Table 15 Troubleshooting the Device (Continued)

Problem
Battery did not charge.

Cause Battery failed.

Solution
Replace battery. If the device still does not operate, perform a reset.

Device removed from Insert device in cradle. See Charging the Battery on cradle while battery was page 30. charging.

Extreme battery temperature.

Battery does not charge if ambient temperature is below 5°C to 40°C (41°F to 104°F).

Cannot see characters on display.

Device not powered on. Press the Power button.

During data communication with a host computer, no data transmitted, or transmitted data was incomplete.

Device removed from cradle or disconnected from host computer during communication.
Incorrect cable configuration.

Replace the device in the cradle, or reattach the communication cable and re-transmit.
See the system administrator.

Communication

Perform setup.

software was incorrectly

installed or configured.

During data communication over Wi-Fi, no data transmitted, or transmitted data was incomplete.

Wi-Fi radio is not on.
You moved out of range of an access point.

Turn on the Wi-Fi radio. Move closer to an access point.

During data communication over Bluetooth, no data transmitted, or transmitted data was incomplete.

Bluetooth radio is not on.
You moved out of range of another Bluetooth device.

Turn on the Bluetooth radio. Move within 10 meters (32.8 feet) of the other device.

During data communication over mobile data, no data transmitted, or transmitted data was incomplete.

Mobile data is not on.
You moved out of the coverage area.

Turn on mobile data. If it is already on, turn it off and on again.
Move into a coverage area.

No sound.

Volume setting is low or Adjust the volume. turned off.

Device shuts off.

Device is inactive.

The display turns off after a period of inactivity. Set this period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30 minutes.

Battery is depleted.

Replace the battery.

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Maintenance and Troubleshooting

Table 15 Troubleshooting the Device (Continued)

Problem
Tapping the window buttons or icons does not activate the corresponding feature.

Cause
The device is not responding.

Solution Reboot the device.

A message appears stating that the device memory is full.
The device does not decode with reading bar code.

Too many files stored on the device.
Too many applications installed on the device.
Scanning application is not loaded. Unreadable bar code.

Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory).
Remove user-installed applications on the device to recover memory. Select Settings > Apps & notifications. Select the app in the list and select UNINSTALL.
Load a scanning application on the device or enable DataWedge. See the system administrator.
Ensure the symbol is not defaced.

Distance between exit Place the device within proper scanning range. window and bar code is incorrect.

Device is not

Program the device to accept the type of bar code

programmed for the bar being scanned. Refer to the EMDK or DataWedge

code.

application.

Device is not programmed to generate a beep.

If the device does not beep on a good decode, set the application to generate a beep on good decode.

Battery is low.

If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the device low battery condition notification. Note: If the scanner is still not reading symbols, contact the distributor or the Global Customer Support Center.

Device cannot find any Bluetooth devices nearby.

Too far from other Bluetooth devices.
The Bluetooth device(s) nearby are not turned on.

Move closer to the other Bluetooth device(s), within a range of 10 meters (32.8 feet).
Turn on the Bluetooth device(s) to find.

The Bluetooth device(s) Set the Bluetooth device(s) to discoverable mode. If

are not in discoverable needed, refer to the device's user documentation for

mode.

help.

Cannot unlock device.
Multi-User mode is causing undefined behavior.

User enters incorrect password.
Multi-User mode is not supported by the Mobility DNA Enterprise License.

If the user enters an incorrect password five times, the user is requested to wait for 30 seconds when using a PIN, Pattern or Password.
Perform a soft or hard reset on the device.

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1-Slot Charge Only Cradle

Table 16 Troubleshooting the 1-Slot Charge Only Cradle

Symptom
LEDs do not light when device is inserted.

Possible Cause
Cradle is not receiving power.
Device is not seated firmly in the cradle.

Action
Ensure the power cable is connected securely to both the cradle and to AC power.
Remove and re-insert the device into the cradle, ensuring it is firmly seated.

Device battery is not charging.

Device was removed from cradle or cradle was unplugged from AC power too soon.

Ensure cradle is receiving power. Ensure device is seated correctly. Confirm main battery is charging. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty battery.

The device is not fully seated in the cradle.

Remove and re-insert the device into the cradle, ensuring it is firmly seated.

Extreme battery temperature.

Battery does not charge if ambient temperature is below 5°C (41°F) or above 40°C (104°F).

1-Slot USB/Ethernet Cradle

Table 17 Troubleshooting the 1-Slot Charge Only Cradle

Symptom
LEDs do not light when device is inserted.

Possible Cause
Cradle is not receiving power.
Device is not seated firmly in the cradle.

Action
Ensure the power cable is connected securely to both the cradle and to AC power.
Remove and re-insert the device into the cradle, ensuring it is firmly seated.

Device battery is not charging.

Device was removed from cradle or cradle was unplugged from AC power too soon.

Ensure cradle is receiving power. Ensure device is seated correctly. Confirm main battery is charging. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty battery.

The device is not fully seated in the cradle.

Remove and re-insert the device into the cradle, ensuring it is firmly seated.

Extreme battery temperature.

Battery does not charge if ambient temperature is below 5°C (41°F) or above 40°C (104°F).

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Table 17 Troubleshooting the 1-Slot Charge Only Cradle (Continued)

Symptom
During communication, no data transmits, or transmitted data was incomplete.

Possible Cause
Device removed from cradle during communications.
Incorrect cable configuration.

Action Replace device in cradle and retransmit.
Ensure that the correct cable configuration.

Device has no active connection.

An icon is visible in the status bar if a connection is currently active.

4-Slot Charge Only Cradle with Battery Charger Troubleshooting

Table 18 Troubleshooting the 4-Slot Charge Only Cradle with Battery Charger

Problem
Battery is not charging.

Cause
Device removed from the cradle too soon.

Solution
Replace the device in the cradle. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.

Device is not inserted correctly in the cradle.

Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to view battery status.

Ambient temperature of the cradle is too warm.

Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).

Spare Battery Charging LED does not light when spare battery is inserted.

Spare battery is Remove and re-insert the spare battery into the charging

not correctly

slot, ensuring it is correctly seated.

seated.

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Maintenance and Troubleshooting

Table 18 Troubleshooting the 4-Slot Charge Only Cradle with Battery Charger

Problem
Spare Battery not charging.

Cause
Charger is not receiving power.

Solution
Ensure the power cable is connected securely to both the charger and to AC power.

Spare battery is Remove and re-insert the battery into the battery adapter,

not correctly

ensuring it is correctly seated.

seated.

Battery adapter Remove and re-insert the battery adapter into the charger, is not seated ensuring it is correctly seated. properly.

Battery was removed from the charger or charger was unplugged from AC power too soon.

Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.

5-Slot Charge Only Cradle Troubleshooting

Table 19 Troubleshooting the 5-Slot Charge Only Cradle

Problem
Battery is not charging.

Cause
Device removed from the cradle too soon.

Solution
Replace the device in the cradle. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.

Device is not inserted correctly in the cradle.

Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to view battery status.

Ambient temperature of the cradle is too warm.

Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).

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5-Slot Ethernet Cradle Troubleshooting

Table 20 Troubleshooting the 5-Slot Ethernet Cradle

Problem
During communication, no data transmits, or transmitted data was incomplete.

Cause
Device removed from cradle during communication s.

Solution Replace device in cradle and retransmit.

Incorrect cable Ensure that the correct cable configuration. configuration.

Device has no active connection.

An icon is visible in the status bar if a connection is currently active.

Battery is not charging.

Device removed from the cradle too soon.

Replace the device in the cradle. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.

Device is not inserted correctly in the cradle.

Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to view battery status.

Ambient temperature of the cradle is too warm.

Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).

4-Slot Battery Charger Troubleshooting

Table 21 Troubleshooting the 4-Slot Battery Charger

Problem
Spare Battery Charging LED does not light when spare battery is inserted.

Cause
Spare battery is not correctly seated.

Solution
Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated.

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Table 21 Troubleshooting the 4-Slot Battery Charger (Continued)

Problem
Spare Battery not charging.

Cause
Charger is not receiving power.

Solution
Ensure the power cable is connected securely to both the charger and to AC power.

Spare battery is Remove and re-insert the battery into the battery adapter,

not correctly

ensuring it is correctly seated.

seated.

Battery adapter Remove and re-insert the battery adapter into the charger, is not seated ensuring it is correctly seated. properly.

Battery was removed from the charger or charger was unplugged from AC power too soon.

Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.

Ambient temperature of the cradle is too warm.

Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).

USB-C Audio Adapter

Table 22 Troubleshooting the USB-C Audio Adapter

Problem
Headset not recognized by device.

Solution
A CTIA compatible headset must be inserted into the adapter before the adapter is recognized by the device.

Microphone on 3.5mm headset not recognized by the device with USB-C audio adapter.

A CTIA compatible headset with a microphone is required. Do not use an OMTP style headset.

Headset volume is low.

Use the +/- buttons on the adapter to adjust volume. Check the connected headset and its volume slider (if present) is at maximum

203

Technical Specifications

For device technical specifications, go to www.zebra.com.

Table 23 Data Capture Supported Symbologies

Item 1D Bar Codes

Description
Chinese 2 of 5, Codabar, Code 11, Code 128, Code 39, Code 93, Discrete 2 of 5, EAN-13, EAN-8, Interleaved 2 of 5, MSI, UPCA, UPCE, UPCE1, ISBN/Bookland, ISSN, Coupon Code, Matrix 2 of 5

2D Bar Codes

Australian Post, Aztec Code, Canada Postal, Composite AB, Composite C, DataMatrix, Dutch Postal, GS1 DataBar, GS1 Expanded, GS1 Limited, GS1 Datamatrix, Han Xin, Japan Postal, Maxicode, Micro PDF, Micro QR Code, PDF-417, QR Code, TLC-39, PDF-417, UK Postal, US4state, US4State FICS, US Planet, US Postnet

Decode Distances
The table below lists the typical distances for selected bar code densities. The minimum element width (or "symbol density") is the width in mils of the narrowest element (bar or space) in the symbol.

Table 24 SE4710 Decode Distances

Symbol Density/ Bar Code Type

4 mil Code 39 5.0 mil Code 128 5 mil Code 39 5 mil PDF417 10 mil Data Matrix

3.3 in. 8.4 cm 2.8 in. 7.1 cm 2.0 in. 5.08 cm 3.1 in. 7.9 cm 2.9 in. 7.4 cm

Typical Working Ranges

Near

Far

8.8 in.

22.4 cm

8.2 in.

20.8 cm

13.5 in.

34.3 cm

8.4 in.

21.3 cm

10.1 in.

25.7 cm

204

Technical Specifications

Table 24 SE4710 Decode Distances (Continued)

Symbol Density/ Bar Code Type

100% UPCA

1.8 in. 4.6 cm*

Typical Working Ranges

Near

Far

26.0 in.

66.0 cm

20 mil Code 39

2.0 in. 5.08 cm*

30.0 in. 76.2 cm

20 mil QR Code

3.2 in. 8.1 cm

15.8 in. 40.1 cm

*Limited by width of bar code in field of view. Notes: Photographic quality bar code at 15° tilt pitch angle under 30 fcd ambient illumination. Distances measured from front edge of scan engine chassis.

Back Housing

The connector plate on the back of the device is available in four configurations.

Figure 29 Back Housing Configurations

1

2

3

4

Table 25 Item
1 2 3 4

Back Housing Descriptions
Description 8-pin connector - Supports future accessories. 2-pin connector - Supports the Trigger Handle accessory. Blank cover plate - Available on models without a scanner. Alert button - Available on healthcare models.

205

Technical Specifications

I/O Connector Pin-Outs

Figure 30 I/O Connector Pin-Outs

1

4

Table 26 I/O Connector Pin-Outs

Pin 1

GND

Signal

2

DP

3

VBUS

4

TRIG

5

D-

6

NC

7

DETECT

8

GND

Ground USB Data+ USB Power Input Trigger input USB Data-
Ground

Description

1-Slot Charge Only Cradle Technical Specifications

Table 27 1-Slot Charge Only Cradle Technical Specifications

Item Dimensions

Height: 9.9 cm (3.9 in.) Width: 9.8 cm (3.86 in.) Depth: 13.3 cm (5.24 in.)

Description

Weight

208 g (7.7 oz.)

Input Voltage

5 Vdc via PWR-WUA5V12W0xx 5 Vdc 2.5 A adapter and USB-C cable (sold separately).

Power Consumption

up to 15 watts

Operating Temperature

0°C to 50°C (32°F to 122°F)

Storage Temperature Charging Temperature

-40°C to 70°C (-40°F to 158°F) 0°C to 40°C (32°F to 104°F)

206

Technical Specifications

Table 27 1-Slot Charge Only Cradle Technical Specifications

Item Humidity

Description 5% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

1-Slot USB/Ethernet Cradle Technical Specifications

Table 28 1-Slot USB/Ethernet Cradle Technical Specifications

Item Dimensions

Height: 9.9 cm (3.9 in.) Width: 9.8 cm (3.86 in.) Depth: 13.7 cm (5.39 in.)

Description

Weight

246 g (8.68 oz.)

Input Voltage

12 VDC

Power Consumption

up to 15 watts

Ethernet

Via MOD-MT2-EU1-01 accessory (sold separately).

USB Interface

Micro A or micro B cable assembly compatible.

Operating Temperature

0°C to 50°C (32°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Charging Temperature

0°C to 40°C (32°F to 104°F)

Humidity

5% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

4-Slot Charge Only Cradle with Battery Charger Technical Specifications

Table 29 4-Slot Charge Only Cradle with Battery Charger Technical Specifications

Item Dimensions

Height: 11.1 cm (4.37 in.) Width: 48.9 cm (19.25 in.) Depth: 13.3 cm (5.24 in.)

Description

Weight

2100 g (74.08 oz.)

Input Voltage

12 VDC

Power Consumption

up to 95 watts

207

Technical Specifications

Table 29 4-Slot Charge Only Cradle with Battery Charger Technical Specifications

Item Operating Temperature

Description 0°C to 50°C (32°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Charging Temperature

0°C to 40°C (32°F to 104°F)

Humidity

0% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

5-Slot Charge Only Cradle Technical Specifications

Table 30 5-Slot Charge Only Cradle Technical Specifications

Item Dimensions

Description Height: 11.1 cm (4.37 in.) Width: 48.9 cm (19.25 in.) Depth: 13.3 cm (5.24 in.)

Weight

1980 g (69.84 oz.)

Input Voltage

12 VDC

Power Consumption

up to 65 watts

Operating Temperature

0°C to 50°C (32°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Charging Temperature

0°C to 40°C (32°F to 104°F)

Humidity

0% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

208

Technical Specifications

5-Slot Ethernet Cradle Technical Specifications

Table 31 5-Slot Ethernet Cradle Technical Specifications

Item Dimensions

Description Height: 11.1 cm (4.37 in.) Width: 48.9 cm (19.25 in.) Depth: 13.3 cm (5.24 in.)

Weight

2040 g (71.96 oz.)

Input Voltage

12 VDC

Power Consumption

up to 70 watts

Operating Temperature

0°C to 50°C (32°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Charging Temperature

0°C to 40°C (32°F to 104°F)

Humidity

5% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

4-Slot Battery Charger Technical Specifications

Table 32 4­Slot Battery Charger Technical Specifications

Item Dimensions

Description Height: 9.8 cm (3.86 in.) Width: 9.8 cm (3.86 in.) Depth: 13.3 cm (5.24 in.)

Weight

480 g (16.93 oz.)

Input Voltage

12 VDC

Power Consumption

up to 48 watts

Operating Temperature

0°C to 50°C (32°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Charging Temperature

0°C to 40°C (32°F to 104°F)

Humidity

5% to 95% non-condensing

Drop

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

209

Technical Specifications

Trigger Handle Technical Specifications

Table 33 Trigger Handle Technical Specifications

Item Dimensions

Height: 14.0 cm (5.5 in.) Width: 8.5 cm (3.3 in.) Depth: 15.5 cm (6.1 in.)

Description

Weight

114 g (4.0 oz.)

Operating Temperature

-10°C to 50°C (14°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Humidity

10% to 95% non-condensing

Drop

1.2 m (4 feet) drops to concrete over temperature range.

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

USB-C Audio Adapter Technical Specifications

Table 34 USB-C Audio Adapter Technical Specifications

Length

Item

Description 91.4 cm +/- 7.6 cm (36 in. +/- 3 in.)

Input Voltage

5.0 VDC via USB-C interface on device

Compliance

Android USB-C audio compliant

Buttons

Volume up, Volume down, and Zebra PTT buttons.

3.5 mm headset compatibility

Compatible with CTIA wired 3.5 mm 4-pin audio headsets Compatible with HDST-35MM-PTVP-01 with PTT collar headset Compatible with HS2100 3.5 mm to 3.5 mm cables

Operating Temperature

0°C to 40°C (32°F to 104°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Humidity

10% to 95% non-condensing

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

210

Technical Specifications

Vehicle Cradle Technical Specifications

Table 35 Vehicle Cradle Technical Specifications

Length

Item

Description 17.2 +/- 0.2 cm (67.7 +/- 0.08 in.)

Input Voltage

5.0 VDC

Operating Temperature

-10°C to 50°C (14°F to 122°F)

Storage Temperature

-40°C to 70°C (-40°F to 158°F)

Humidity

10% to 95% non-condensing

Electrostatic Discharge (ESD)

+/- 15 kV air +/- 8 kV contact +/- 8 kV indirect discharge

211

Index

Numerics
1-slot USB/charge only cradle kit . . . . . . . . . . . . . . . 115 4-slot battery charger kit . . . . . . . . . . . . . . . . . . . . . . 116 4-slot charge only cradle with battery charger kit . . . 116 5-slot charge only cradle kit . . . . . . . . . . . . . . . . . . . . 116 5-slot Ethernet cradle kit . . . . . . . . . . . . . . . . . . . . . . 116
A
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 101 adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 ambient display setting . . . . . . . . . . . . . . . . . . . . . . . . 47 apn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 approved cleanser . . . . . . . . . . . . . . . . . . . . . . . 192, 193 approved cleanser active ingredients . . . . . . . . 192, 193 apps
accessing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 datawedge demonstration . . . . . . . . . . . . . . . . . . . 67 RxLogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 RxLogger Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 sound recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 audio modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
B
barcode scanning digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 116 low battery notification . . . . . . . . . . . . . . . . . . . . . 43 monitor usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 battery management . . . . . . . . . . . . . . . . . . . . . . . . . . 42
battery level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 battery present status . . . . . . . . . . . . . . . . . . . . . . 42 battery optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 battery safety guidelines . . . . . . . . . . . . . . . . . . . . . . 191 battery swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91, 101 change name . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

power states . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Bluetooth call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
C
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 58, 64
photo settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 recording videos . . . . . . . . . . . . . . . . . . . . . . . . . . 65 taking photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 cast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 change bluetooth name . . . . . . . . . . . . . . . . . . . . . . . 104 cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192, 194 battery connectors . . . . . . . . . . . . . . . . . . . . . . . 195 camera and exit window . . . . . . . . . . . . . . . . . . . 194 cradle connectors . . . . . . . . . . . . . . . . . . . . . . . . 195 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . 193 conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 cradle connector cleaning . . . . . . . . . . . . . . . . . . . . . . . 195 cradle mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
D
data capture digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
datawedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 decoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 disabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
datawedge demonstration . . . . . . . . . . . . . . . . . . . . . . 67

212

Index

DC line cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 decoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
barcode scanning . . . . . . . . . . . . . . . . . . . . . . . . . 71 data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 disconnect host computer . . . . . . . . . . . . . . . . . . . . . . 45 display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 DS3678 pairing using Bluetooth HID . . . . . . . . . . . . . . . . . 87 pairing using simple serial interface . . . . . . . . . . . 86 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
E
EAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 edit apn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 emergency calling . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
F
file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 finger usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 fixed dialing numbers . . . . . . . . . . . . . . . . . . . . . . . . . 113 font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
G
general sound setting . . . . . . . . . . . . . . . . . . . . . . . . . 49
H
hand strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 handset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 hands-free imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 harmful ingredients . . . . . . . . . . . . . . . . . . . . . . . . . . 193 headset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
I
install microsd card . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 interactive sensor technology . . . . . . . . . . . . . . . . . . . 43
K
keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 additional character tab . . . . . . . . . . . . . . . . . . . . . 55 alpha tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 numeric tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

L
light sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 linear imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 lock screen notifications . . . . . . . . . . . . . . . . . . . . . . . .56 low battery notification . . . . . . . . . . . . . . . . . . . . . . . . . 43
M
maintenance approved cleanser active ingredients . . . . .192, 193 battery safety guidelines . . . . . . . . . . . . . . . . . . .191 clean battery connectors . . . . . . . . . . . . . . . . . . .195 clean camera and exit window . . . . . . . . . . . . . .194 clean cradle connectors . . . . . . . . . . . . . . . . . . .195 clean display . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 clean housing . . . . . . . . . . . . . . . . . . . . . . . . . . .194 cleaning frequency . . . . . . . . . . . . . . . . . . . . . . .194 cleaning instructions . . . . . . . . . . . . . . . . . . . . . .192 cleaning materials required . . . . . . . . . . . . . . . . .194 device cleaning instructions . . . . . . . . . . . . . . . .193 harmful ingredients . . . . . . . . . . . . . . . . . . . . . . .193 maintaining the device . . . . . . . . . . . . . . . . . . . . .191 special cleaning notes . . . . . . . . . . . . . . . . . . . . .194
managing notifications . . . . . . . . . . . . . . . . . . . . . . . . . 40 messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 32 monitor battery usage . . . . . . . . . . . . . . . . . . . . . . . . .43
N
near field communication . . . . . . . . . . . . . . . . . . . . . . .91 near field communications . . . . . . . . . . . . . . . . . . . . .106 NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
sharing information . . . . . . . . . . . . . . . . . . . . . . .107 notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . 21 notification icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 notifications
lock screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 managing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
P
pairing RS507/RS6000 hands-free imager . . . . . . . . . . . . 83 using Bluetooth HID (RS507/RS6000) . . . . . . . . . 85 using Bluetooth HID(DS3678) . . . . . . . . . . . . . . . .87 using simple serial interface (DS3678) . . . . . . . . . 86 using simple serial interface(RS507/RS6000) . . . .84
photo transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 photos
camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . .66 taking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 picklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

213

Index

PTT button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PTT Express
group calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Q
quick access panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 quick settings
edit icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
R
remove wi-fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 reseting the device . . . . . . . . . . . . . . . . . . . . . . . . . . 196 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 RS507
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79, 80 RS507 scanning . . . . . . . . . . . . . . . . . . . . . . . 79, 80, 81 RS507/RS6000
pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 pairing using Bluetooth HID . . . . . . . . . . . . . . . . . 85 pairing using simple serial interface . . . . . . . . . . . 84 RS6000 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 RS6000 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 RxLogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . 68 disable logging . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 enable logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 extract log files . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 RxLogger Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
S
scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75, 76
considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 DS3678 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 RS507 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79, 80 RS6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 screen font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 setting camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 accessing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 ambient display . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 camera photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 general sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 sharing information using NFC . . . . . . . . . . . . . . . . . 107 SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 soft holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 software versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 sound recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 speaker mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
T
touch mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 transferring files using USB . . . . . . . . . . . . . . . . . . . . .44 trigger handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
U
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 using a wired headset . . . . . . . . . . . . . . . . . . . . . . . .110 using the dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
V
videos recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
voicemail setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
W
WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Wi-Fi direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 wireless local area network . . . . . . . . . . . . . . . . . . . . . 91 wireless wide area network . . . . . . . . . . . . . . . . . . . . . 91 WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 WWAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

214

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References

Adobe PDF Library 15.0