User Guide for ZEBRA models including: WS50 RFID Enterprise Wearable Solution, WS50, RFID Enterprise Wearable Solution, Enterprise Wearable Solution, Wearable Solution, Solution
WS5001-0Y2J303PENA – ASCS
Zebra (WS5001 0U2J303PERW) WS50 WEARABLE SOLUTION FINGER MOUNT SE
File Info : application/pdf, 166 Pages, 5.97MB
DocumentDocumentWS50/WS50 RFID Enterprise Wearable Solution Product Reference Guide for Android 11TM MN-004365-05EN Rev A Copyright 2023/08/15 ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All other trademarks are the property of their respective owners. ©2023 Zebra Technologies Corporation and/ or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. For further information regarding legal and proprietary statements, please go to: SOFTWARE: zebra.com/linkoslegal. COPYRIGHTS: zebra.com/copyright. PATENTS: ip.zebra.com. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT: zebra.com/eula. Terms of Use Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Contents About This Guide............................................................................................................................................ 11 Configurations.......................................................................................................................................... 11 Notational Conventions........................................................................................................................12 Icon Conventions................................................................................................................................... 12 Service Information................................................................................................................................13 NFC Wayfinding Disclosure................................................................................................................ 13 Determining Software Versions......................................................................................................... 13 Determining the Serial Number.........................................................................................................14 Getting Started................................................................................................................................................15 Unpacking the Device..........................................................................................................................15 Device Features..................................................................................................................................... 15 Converged Scanner Features.................................................................................................... 16 Wrist Mount Features.................................................................................................................... 18 Setting Up the Device..........................................................................................................................19 Installing the Battery.................................................................................................................... 20 Installing the Battery for the WS50 RFID Converged Scanner......................................... 21 Installing the Trigger and Shell Assembly for the Converged Scanner.......................... 21 Changing the Trigger Position for the Converged Scanner............................................. 22 Installing the Wrist Mount Assembly....................................................................................... 24 Removing the Trigger and Shell Assembly...................................................................................26 Removing the Wrist Mount Assembly.............................................................................................26 Replacing the Battery.......................................................................................................................... 27 Removing the WS50 RFID Battery.................................................................................................. 29 Mounting the Converged Scanner.................................................................................................. 30 3 Contents Mounting the Wrist Mount...................................................................................................................31 Using the Device............................................................................................................................................32 Home Screen......................................................................................................................................... 32 Status Bar........................................................................................................................................ 32 Managing Notifications................................................................................................................ 35 Opening the Quick Access Panel............................................................................................ 35 Editing Icons on the Quick Settings Bar.................................................................................37 Battery Management............................................................................................................................ 37 Checking Battery Status..............................................................................................................38 Monitoring Battery Usage...........................................................................................................38 Low Battery Notification.............................................................................................................. 38 Interactive Sensor Technology......................................................................................................... 39 Waking the Device............................................................................................................................... 39 USB Communication............................................................................................................................ 39 Transferring Files...........................................................................................................................39 Transferring Photos...................................................................................................................... 40 Disconnecting from the Host Computer................................................................................ 40 Settings.............................................................................................................................................................41 Accessing Settings................................................................................................................................ 41 Display Settings...................................................................................................................................... 41 Setting the Screen Brightness Manually................................................................................. 41 Setting the Screen Brightness Automatically.........................................................................41 Setting Night Light........................................................................................................................42 Setting Screen Timeout...............................................................................................................42 Setting Screen Rotation.............................................................................................................. 42 Setting Lock Screen Notifications............................................................................................ 42 Setting Font Size........................................................................................................................... 43 Setting Touch Panel Mode.........................................................................................................43 Setting the Date and Time.................................................................................................................43 General Sound Setting........................................................................................................................ 44 Sound Options....................................................................................................................................... 44 4 Contents Wake-Up Sources................................................................................................................................. 45 Button Remapping................................................................................................................................ 45 Remappable Keys......................................................................................................................... 45 Keyboards............................................................................................................................................... 46 Enabling Keyboards......................................................................................................................46 Using the Scrolling Keyboard....................................................................................................46 Edit Text...........................................................................................................................................46 Entering Numbers, Symbols, and Special Characters........................................................ 46 Language Usage................................................................................................................................... 47 Changing the Language Setting............................................................................................... 47 Notifications.............................................................................................................................................47 Enabling Blink Light..............................................................................................................................47 Applications.................................................................................................................................................... 48 Installed Applications........................................................................................................................... 48 Accessing Apps.....................................................................................................................................49 Battery Manager....................................................................................................................................49 Opening Battery Manager.......................................................................................................... 49 Battery Manager Information..................................................................................................... 49 Camera...................................................................................................................................................... 51 Taking Photos................................................................................................................................. 51 Taking a Panoramic Photo.........................................................................................................52 Recording Videos..........................................................................................................................53 Camera Settings............................................................................................................................ 54 RxLogger................................................................................................................................................. 56 RxLogger Configuration.............................................................................................................. 56 Configuration File..........................................................................................................................56 Enabling Logging.......................................................................................................................... 56 Disabling Logging......................................................................................................................... 56 Extracting Log Files......................................................................................................................56 Backing Up Data........................................................................................................................... 57 Data Capture.................................................................................................................................................. 58 5 Contents Imaging.....................................................................................................................................................58 Operational Modes....................................................................................................................... 58 Scanning Considerations............................................................................................................ 59 Digital Camera....................................................................................................................................... 59 Scanning with the Internal Imager...................................................................................................59 Scanning with Internal Camera..........................................................................................................61 Scanning with the RS6000 Bluetooth Ring Scanner..................................................................62 Scanning with the RS5100 Ring Scanner...................................................................................... 65 Scanning with the DS3678 Bluetooth Scanner............................................................................ 67 Pairing the Bluetooth Ring Scanner................................................................................................ 68 Pairing in SSI Mode Using Near Field Communication......................................................68 Pairing a Bluetooth Scanner..............................................................................................................69 Pairing Using Simple Serial Interface......................................................................................69 DataWedge............................................................................................................................................. 70 Enabling DataWedge................................................................................................................... 70 Disabling DataWedge................................................................................................................... 71 RFID (Radio Frequency Identification)..............................................................................................71 RFID Utility........................................................................................................................................71 Connecting to the Reader........................................................................................................... 71 Collecting Periodic Inventory Data...........................................................................................72 Application and RFID Power States.........................................................................................72 System States Affecting RFID Connection.............................................................................73 RFID Utility Specifications........................................................................................................... 73 Supported Devices............................................................................................................................... 74 SE4770 Internal Imager Supported Decoders...................................................................... 74 RS6000 Supported Decoders...................................................................................................75 RS5100 Supported Decoders.................................................................................................... 76 DS3678 Supported Decoders................................................................................................... 76 Wireless............................................................................................................................................................78 Wireless Local Area Networks.......................................................................................................... 78 Connecting to a Wi-Fi Network.................................................................................................78 Removing a Wi-Fi Network.........................................................................................................79 WLAN Configuration.............................................................................................................................79 6 Contents Configuring a Secure Wi-Fi Network.......................................................................................79 Manually Adding a Wi-Fi Network........................................................................................... 80 Configuring for a Proxy Server.................................................................................................. 81 Configuring the Device to Use a Static IP Address............................................................ 82 Wi-Fi Preferences..........................................................................................................................82 Bluetooth................................................................................................................................................. 82 Adaptive Frequency Hopping................................................................................................... 83 Security.............................................................................................................................................83 Bluetooth Profiles..........................................................................................................................84 Bluetooth Power States...............................................................................................................84 Bluetooth Radio Power............................................................................................................... 85 Discovering Bluetooth Device(s)...............................................................................................85 Changing the Bluetooth Name................................................................................................. 86 Connecting to a Bluetooth Device.......................................................................................... 86 Selecting Profiles on the Bluetooth Device.......................................................................... 86 Unpairing a Bluetooth Device................................................................................................... 86 Near Field Communications...............................................................................................................87 Reading NFC Cards......................................................................................................................87 Accessories..................................................................................................................................................... 89 Device Accessories.............................................................................................................................. 89 Battery Charging.................................................................................................................................... 91 Charging the Main Battery.......................................................................................................... 91 Charging the Spare Battery....................................................................................................... 92 Charging Indicators...................................................................................................................... 93 Charging Temperature................................................................................................................ 93 Hot Swap Mode.............................................................................................................................93 2-Slot Charge Only Cradle................................................................................................................. 93 Setup................................................................................................................................................. 94 10-Slot Charge Only Cradle............................................................................................................... 95 Setup.................................................................................................................................................96 5-Slot Ethernet Cradle with Battery Charger................................................................................ 96 Setup................................................................................................................................................. 98 Daisy-Chaining Ethernet Cradles..............................................................................................99 7 Contents Ethernet Settings...........................................................................................................................99 LED Indicators.............................................................................................................................. 100 4-Slot Battery Charger.......................................................................................................................100 Setup................................................................................................................................................ 101 20-Slot Battery Charger..................................................................................................................... 101 Setup............................................................................................................................................... 103 USB Charge Cable..............................................................................................................................104 Connecting the USB Charge Cable to the Device............................................................ 104 USB Communication and Charging....................................................................................... 105 Disconnecting the USB Charge Cable..................................................................................106 USB Power Supply..............................................................................................................................107 Setting Up the USB Power Supply.........................................................................................107 Trigger Assembly................................................................................................................................ 108 Locking the Trigger Assembly.................................................................................................108 Deflector on the Converged Scanner........................................................................................... 109 Replacing the Deflector.............................................................................................................109 Finger Strap of the Trigger Assembly............................................................................................. 111 Replacing the Finger Strap.........................................................................................................111 Back of Hand Mount........................................................................................................................... 112 Installing the Back of Hand Mount..........................................................................................112 Unmounting the Back of Hand Mount................................................................................... 116 Assembling the Wrist Mount.............................................................................................................118 Assembling the Back of Hand Mount with the External Antenna..........................................122 Application Deployment...............................................................................................................................131 Android Security................................................................................................................................... 131 Secure Certificates....................................................................................................................... 131 Installing a Secure Certificate................................................................................................... 131 Configuring Credential Storage Settings.............................................................................. 132 Android Development Tools............................................................................................................ 132 Android Development Workstation........................................................................................ 132 Enabling Developer Options.................................................................................................... 132 EMDK for Android........................................................................................................................133 RFID SDK........................................................................................................................................133 8 Contents StageNow for Android................................................................................................................133 ADB USB Setup................................................................................................................................... 134 Enabling USB Debugging..........................................................................................................134 Entering Android Recovery Manually.................................................................................... 135 Application Installation Methods..................................................................................................... 135 Installing Applications Using the Android Debug Bridge.................................................135 Installing Applications Using Wireless ADB......................................................................... 136 Uninstalling an Application........................................................................................................137 Android System Update.................................................................................................................... 138 Performing a System Update Using ADB.............................................................................138 Performing a System Update Using Wireless ADB............................................................139 Verifying System Update Installation.....................................................................................140 Android Enterprise Reset................................................................................................................... 141 Performing an Enterprise Reset From Device Settings..................................................... 141 Performing an Enterprise Reset Using ADB......................................................................... 141 Performing an Enterprise Reset Using Wireless ADB....................................................... 142 Android Factory Reset....................................................................................................................... 144 Performing a Factory Reset Using ADB................................................................................144 Performing a Factory Rest Using Wireless ADB.................................................................145 Android Storage...................................................................................................................................146 Random Access Memory...........................................................................................................146 Enterprise Folder..........................................................................................................................147 Managing Apps.................................................................................................................................... 147 App Details.................................................................................................................................... 147 Managing Downloads.........................................................................................................................148 Maintenance and Troubleshooting........................................................................................................... 149 Maintaining the Device...................................................................................................................... 149 Battery Safety Guidelines................................................................................................................. 150 Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight.............................................................................................. 151 Cleaning Instructions........................................................................................................................... 151 Approved Cleanser Active Ingredients.................................................................................. 151 Harmful Ingredients......................................................................................................................151 9 Contents Device Cleaning Instructions................................................................................................... 152 Special Cleaning Notes............................................................................................................. 152 Cleaning Materials Required.................................................................................................... 152 Cleaning Frequency....................................................................................................................152 Cleaning the Device...........................................................................................................................152 Housing...........................................................................................................................................153 Display.............................................................................................................................................153 Camera and Exit Window..........................................................................................................153 Cleaning Battery Connectors................................................................................................... 153 Cleaning Cradle Connectors.................................................................................................... 153 Troubleshooting................................................................................................................................... 154 Resetting the Device.................................................................................................................. 154 Troubleshooting the Device.....................................................................................................155 2-Slot Charge Only Cradle....................................................................................................... 156 10-Slot Charge Only Cradle......................................................................................................156 5-Slot Ethernet Cradle with Battery Charger....................................................................... 157 4-Slot Battery Charger............................................................................................................... 158 20-Slot Battery Charger.............................................................................................................159 Technical Specifications..............................................................................................................................160 SE4770-SR Decode Zones............................................................................................................... 160 I/O Connector Pin-Outs...................................................................................................................... 161 2-Slot Charge Only Cradle............................................................................................................... 162 10-Slot Charge Only Cradle..............................................................................................................162 5-Slot Ethernet Cradle with Battery Charger...............................................................................163 4-Slot Battery Charger....................................................................................................................... 163 20-Slot Battery Charger.................................................................................................................... 164 USB Charge Cable..............................................................................................................................164 Antenna Cables................................................................................................................................... 165 10 About This Guide About This Guide This guide provides information about using the WS50/WS50 RFID wearable computer. Screens and windows pictured in this guide are samples and can differ from actual screens. Configurations The guide covers configurations described in the table. Table 1 Configurations Form Factor Radios Memory Battery Converged Scanner Wrist Mount Wrist Mount RFID Scanner 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC RFID 1 GB RAM/ 8 GB Flash 1 GB RAM/ 8 GB Flash 1 GB RAM/ 8 GB Flash 1 GB RAM/ 8 GB Flash 1600 mAh 800 mAh 800 mAh 2400 mAh Data Capture SE4770 None None SE4770 RFID Operating System Android Open Source Project (AOSP) 11 Camera No Android Yes Open Source Project (AOSP) 11 Android No Open Source Project (AOSP) 11 Android No Open Source Project (AOSP) 11 11 About This Guide Table 1 Configurations (Continued) Form Factor Radios Memory Battery RFID Back of Hand RFID Wrist Mount 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC RFID 802.11 a/b/g/ n/ac Bluetooth 4.2 NFC RFID 1 GB RAM/ 8 GB Flash 1 GB RAM/ 8 GB Flash 2400 mAh 2400 mAh Data Capture SE4770 RFID SE4770 RFID Operating System Android Open Source Project (AOSP) 11 Camera No Android No Open Source Project (AOSP) 11 Notational Conventions The following conventions are used in this document: · Bold text is used to highlight the following: · Dialog box, window, and screen names · Dropdown list and list box names · Checkbox and radio button names · Icons on a screen · Key names on a keypad · Button names on a screen · Bullets (·) indicate: · Action items · List of alternatives · Lists of required steps that are not necessarily sequential. · Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists. Icon Conventions The documentation set is designed to give the reader more visual clues. The following visual indicators are used throughout the documentation set. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. 12 About This Guide IMPORTANT: The text here indicates information that is important for the user to know. CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury. WARNING: If danger is not avoided, the user CAN be seriously injured or killed. DANGER: If danger is not avoided, the user WILL be seriously injured or killed. Service Information If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: zebra.com/support. When contacting support, please have the following information available: · Serial number of the unit · Model number or product name · Software type and version number Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements. If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support. NFC Wayfinding Disclosure All uses of the NFC Wayfinding System requires the execution of the NFC Forum WayfindingMark Trademark License Agreement. This click-through license and all creative assets are available on the NFC Forum website at: nfc-forum.org. The license agreement for the NFC Wayfinding System provides limited indemnification for licensed users of the marks in those jurisdictions where it is registered. Licensed users are not shielded from liability in jurisdictions where the marks are not registered or in connection with products or services not specified in the registration of that jurisdiction. For a complete list of registered jurisdictions, please contact the NFC Forum. The NFC Forum registered N-Mark is a separate mark with a different license and terms. Please visit the NFC Forum website for additional details. Determining Software Versions Before contacting Customer Support, determine the current software version on your device. 1. Go to Settings. 2. Touch About phone. 13 About This Guide 3. Scroll to view the following information: · Device name · SW components · Legal information · Model & hardware · Android version · Android version · Android security update · Google Play system update · Kernel version · Build number Determining the Serial Number Before contacting Customer Support, determine the serial number of your device. 1. Touch About phone. 2. Touch Model & hardware. 14 Getting Started Getting Started This section provides information to get the device up and running for the first time. Unpacking the Device Unpacking the device from the box. 1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping. 2. Verify that box contains all the equipment listed below: · Wearable computer · Lithium-ion battery · Regulatory guide. 3. Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment, contact Support immediately. See Service Information on page 13 for contact information. Device Features The WS50 is a wearable computer that offer flexible hands-free operation for right or left-hand users. The WS50 RFID is Zebra's RFID option and features a built-in encoder/reader. The devices are available in two configurations: · Converged Scanner · Wrist Mount 15 Getting Started Converged Scanner Features The Converged Scanner is worn on the operator's index and middle fingers and utilizes a thumb-operated trigger. It has a touch panel, a trigger assembly, an SE4770 scan engine, and other features. Front View 1 2 34 5 6 7 13 8 9 12 10 11 1 Scanner window Provides data capture using the imager. 2 Microphone Use for voice communications or audio recordings. 3 Display Displays all information needed to operate the device. 4 Ambient light sensor Determines ambient light for controlling display backlight intensity. (under the display) 5 NFC antenna Provides communication with other NFC-enabled devices. (under the display) 6 Charging LED Indicates the battery charge state while charging. 7 Speaker Use for voice communication or audio playback. 8 Deflector Protects the device. NOTE: The deflector includes mandatory laser safety warning markings and must always be fitted when in use. 9 Left button User programmable; defaults to Back button. 10 Trigger assembly Consists of a finger strap and a scan trigger; rotatable to provide left- hand or right-hand use. 11 Scan trigger Initiates barcode data capture when a scan-enabled application is active. 12 Notification LED Indicates an application notification is received. 13 Proximity sensor Detects objects close to the device, enables the SE4770. (optional) 16 Rear View 1 Getting Started 2 1 9 3 8 4 5 7 6 1 Scan/Custom LED Indicates data capture and custom applications-controlled status. 2 Interface connector Provides USB host and client communication, and device charging via cables and accessories. 3 Right button User programmable; defaults to Home button; presses to power on the device. 4 Strap buckle Tightens or loosens the finger strap on the fingers. 5 Finger strap Use for securely holding the device on the fingers. Comes preinstalled on every Converged Scanner. 6 Finger wedge Cushions and stabilizes fingers within the strap. 7 Finger comfort pad Cushions the fingers from the device. 8 Shell release tab Press down to release the core from the shell. 9 Battery High capacity 1300 mAh battery, provides power for operating the device. NOTE: To use the Converged Scanner with the back of hand (BOH) mount, replace the trigger assembly with the BOH mount. See Installing the Back of Hand Mount on page 112 for more details. See Also Installing the Trigger and Shell Assembly for the Converged Scanner Changing the Trigger Position for the Converged Scanner Removing the Trigger and Shell Assembly 17 Getting Started Wrist Mount Features The Wrist Mount has a touch panel, four buttons, a wrist strap, and other features. Front View 1 2 3 45 6 7 8 9 10 13 11 12 1 Camera Takes photos and videos (available on configurations with camera only). 2 Display Displays all information needed to operate the device. 3 Microphone Use for voice communications or audio recordings. 4 Charging LED Indicates the battery charge state while charging. 5 Ambient light sensor Determines ambient light for controlling display backlight intensity. (under the display) 6 NFC antenna Provides communication with other NFC-enabled devices. (under the display) 7 Speaker Use for voice communication or audio playback. 8 Left 2 button User programmable; defaults to Back button. 9 Notification LED Indicates an application notification is received. 10 Left 1 button User programmable 11 Wrist mount assembly Consists of a device holder and a wrist strap; protects and holds the core in shell. 12 Camera flash Provides illumination for the camera (available on configurations with the camera only). 13 Wrist strap Use for securely holding the device on the wrist; comes pre-installed on every Wrist Mount; available in small and large size. 18 Rear View 1 6 5 4 Getting Started 2 3 1 Scan/Custom LED Indicates data capture and custom applications-controlled status. 2 Right 1 button User programmable; defaults to initiate data capture. 3 Right 2 button User programmable; defaults to Home button; presses to power on the device. 4 Wrist mount assembly Press down to release the core in shell from the wrist mount release tab assembly. 5 Battery Standard capacity 800 mAh battery provides power for operating the WS50; 2400 mAh for use with the WR50. 6 Interface connector Provides USB host and client communication, and device charging via cables and accessories. See Also Installing the Wrist Mount Assembly Removing the Wrist Mount Assembly Setting Up the Device To start using the device for the first time: 1. Install the battery. 2. Install the wearable assembly. · Finger trigger assembly · Wrist mount 3. Charge the device using one of the charging accessories. 4. Power on the device. 19 Getting Started Installing the Battery Install the 1300 mAh battery to the WS50 Converged Scanner. Install the 800 mAh battery to the WS50 Wrist Mount. Install the 2400 mAh battery to the WR50 Wrist Mount. 1. Align the battery so that the battery bottom engages the locking slots (1). 1 2. Press the battery down into the battery compartment until the battery release latches snap into place. 20 Getting Started Installing the Battery for the WS50 RFID Converged Scanner Install the 2400 mAh battery into the WS50 RFID Converged Scanner. 1. Align the battery so that the battery bottom engages the locking slots. 2. Press the battery into the battery compartment until it snaps into place. Installing the Trigger and Shell Assembly for the Converged Scanner Install the core device to the trigger and shell assembly to utilize a thumb-operated trigger. 1. Ensure the touch panel of the core device faces upward. 21 Getting Started 2. Slide the core (2) into the trigger and shell assembly (1) until the shell release latch snaps into place. NOTE: Install the battery to the core before sliding the core into the shell. 1 2 Changing the Trigger Position for the Converged Scanner The trigger assembly can be changed to accommodate left-hand or right-hand use. Determine whether the Converged Scanner is used on the right or left hand so that the Scan Trigger is positioned next to the thumb. NOTE: The described procedures are applicable to both right-handed and left-handed users. The illustrations in this section show the steps to change the trigger position from right to left as an example. 1. On the bottom of the device, lift the finger comfort pad from the front of the device, and then lift it from the rear. 22 Getting Started 2. Follow the instructions on the back of the device to unmount the trigger assembly. a) Unlock the trigger assembly by pushing the release latch to Unlock (4). b) Slide the trigger assembly following the Unlock (1) direction until the black triangle (2) is aligned with the engraved triangle (3). 1 2 3 c) Lift the trigger assembly. 4 1 4 2 3. Rotate the trigger assembly so that the scan trigger is positioned next to the thumb. 23 Getting Started 4. When replacing the trigger assembly onto the back of the core in the shell, ensure the black triangle (2) is aligned with the engraved triangle (3). 1 4 2 3 5. Slide the trigger assembly following the Lock (4) direction. 6. Lock the trigger assembly by pushing the latch to the Lock (1) position, if necessary. 7. Reattach the finger comfort pad onto the bottom of the device. See Also Locking the Trigger Assembly Installing the Wrist Mount Assembly The wrist mount assembly allows the operator to wear the device on the wrist. Install the device back onto the wrist mount assembly after battery charging. NOTE: Install the battery to the core before placing the core into the shell. 1. Slide the core (1) into the wrist mount shell (2) until the wrist mount shell release tab snaps into place. 1 2 24 Getting Started 2. Insert the device, top first, into the wrist mount holder. 3. Press down on the wrist mount release tab (3) and the device simultaneously until the locking tabs (2) slide into the locking slots (1). 1 2 3 25 Getting Started Removing the Trigger and Shell Assembly Remove the core from the trigger and shell assembly when you need to change a battery. 1. Press down the shell release tab (1). 1 2. Slide the core (1) away from the trigger and shell assembly (2). 2 1 Removing the Wrist Mount Assembly Unmount the core and shell from the wrist mount assembly for charging. Replace the the core and shell to the assembly after charging. 1. Press down on the wrist mount release tab (3). 26 Getting Started 2. Lift the device, bottom first, from the wrist mount holder. 1 2 3 The locking tabs (2) are lifted away from the locking slots (1). 3. Remove the core in shell from the wrist mount assembly. 4. To remove the core (2) from the shell (3), press down the shell release tab (1), and then slide the core away from the shell (3). 2 1 3 Replacing the Battery The device supports Hot Swap mode where the user can replace the battery without powering off the device. When the user removes the core from the shell, the display turns off and the device enters a 27 Getting Started low power state (indicated by a single red flash of the scan/custom LED). Replace the battery within two minutes to preserve memory persistence. 1. Remove the wearable assembly. For information about removing the finger trigger and wrist mount assemblies, see Removing the Trigger and Shell Assembly on page 26 and Removing the Wrist Mount Assembly on page 26. 2. Rotate the device so that the touch screen is facing downward. 3. Push the battery release latch (1). 1 4. Lift the battery from the battery compartment. 5. Align the battery so that the battery bottom engages the locking slots (1). 1 28 Getting Started 6. Press the battery down into the battery compartment until the battery release latches snap into place. Removing the WS50 RFID Battery This section describes how to remove the WS50 RFID battery. 1. Remove the wearable assembly. For information about removing the finger trigger and wrist mount assemblies, see Removing the Trigger and Shell Assembly on page 26 and Removing the Wrist Mount Assembly on page 26. 2. Rotate the battery within the support slot. 29 Getting Started 3. Lift the battery away from the battery compartment. Mounting the Converged Scanner Wear the converged scanner on the index and middle fingers. To change the orientation of the scan trigger, see Changing the Trigger Position for the Converged Scanner on page 22. 1. Slide the converged scanner onto the index and middle fingers with the scan trigger next to the thumb. 2. Lift the strap buckle prior to loosening or tightening the finger strap. 30 Getting Started 3. Adjust the strap through the strap buckle. Mounting the Wrist Mount The following instructions describe how to mount the Wrist Mount onto your wrist. The device can be worn on either the right or left hand. 1. Slide your hand through the wrist strap. 2. Adjust the hook and loop on the wrist strap to a comfortable position. 31 Using the Device Using the Device This section explains how to use the device. Home Screen Turn on the device to display the Home screen. After a suspend or screen time-out, press the Home or Back button, the Home screen displays. By default, the Home screen displays the APPS menu (1) and screen rotation is enabled. Figure 1 Home Screen NOTE: To change screen rotation, go to Setting Screen Rotation on page 42. Status Bar The Status bar displays the time, notification icons (left side), and status icons (right side). If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status. Swipe down once until the Status bar appears at the top of the screen. 32 Using the Device Figure 2 Notifications and Status Icons 1 Notification icons 2 Status icons Notification Icons Notification icons indicate app events and messages. Table 2 Notification Icons Icon Main battery is low. Description More notifications are available for viewing. Data is synching. Indicates an upcoming event. AOSP devices only. Open Wi-Fi network is available. Audio is playing. Problem with sign-in or sync has occurred. Device is uploading data. Animated: the device is downloading data. Static: the download is complete. Device is connected to or disconnected from a virtual private network (VPN). USB debugging is enabled on the device. Indicates the Bluetooth scanner is connected to the device. 33 Using the Device Status Icons Status icons display system information for the device. Table 3 Status Icons Icon Alarm is active. Description Main battery is fully charged. Main battery is partially drained. Main battery charge is low. Main battery charge is very low. Main battery is charging. All sounds, except media and alarms, are muted. Vibrate mode is active. Do Not Disturb mode active. Airplane Mode is active. All radios are turned off. Bluetooth is on. Connected to a Bluetooth device. Connected to a Wi-Fi network. Indicates the Wi-Fi version number. Not connected to a Wi-Fi network or no Wi-Fi signal. Connected to an Ethernet network. 34 Using the Device Managing Notifications Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a notification occurs, an icon appears in the Status bar with a brief description. Figure 3 Notification Panel 1 Quick settings bar · To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen. · To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens. · To manage recent or frequently used notifications, open the Notification panel and then touch Manage notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options. · To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list. · To close the Notification panel, swipe the Notification panel up. Opening the Quick Access Panel Use the Quick Access panel to access frequently used settings (for example, Airplane mode). NOTE: Not all icons are pictured. Icons may vary. 35 Using the Device Figure 4 Quick Access Panel · If the device is locked, swipe down once. · If the device is unlocked: a) Swipe down once until you see the Status bar. b) Swipe down twice with one finger. · If the Notification panel is open, swipe down from the Quick Settings bar. Quick Access Panel Icons Quick Access panel icons indicate frequently used settings (for example, Airplane mode). Table 4 Quick Access Panel Icons Icon Description Display brightness - Use the slider to decrease or increase the brightness of the screen. Volume - Use the slider to decrease or increase the Media volume. Back - Displays the previous screen. Home - Displays the Home screen. Power - Press to suspend device, and hold to select the following options: · Power off - Turn off the device. · Restart - Reboot the device when software stops responding. Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name. 36 Using the Device Table 4 Quick Access Panel Icons (Continued) Icon Description Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth. Flashlight - Turn the flashlight on or off. (Applicable to the Wrist Mount) Do not disturb - Control how and when to receive notifications. Auto-rotate - Lock the device's orientation in portrait or landscape mode or set to automatically rotate. Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to Wi-Fi or Bluetooth. Invert colors - Invert the display colors. Data Saver - Turn on to prevent some apps from sending or receiving data in the background. Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark environments, while conserving battery power. Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn on automatically from sunset to sunrise, or at other times. Screen Record - Makes a video recording of everything that happens on the screen, with options to include audio and screen touches. Editing Icons on the Quick Settings Bar The first several setting tiles from the Quick Access panel become the Quick Settings bar. · Open the Quick Access panel and touch to edit, add, or remove settings tiles. Battery Management Observe the recommended battery optimization tips for the device. · Set the screen to turn off after a short period of inactivity. · Reduce screen brightness. · Turn off all wireless radios when not in use. 37 Using the Device · Turn off automatic syncing for Email, Calendar, Contacts, and other apps. · Minimize the use of apps that keep the device from sleeping, for example, music and video apps. NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or cable). Checking Battery Status · On the Home screen, touch to open the Battery Manager app. Battery present status indicates if the battery is present. Battery level lists the battery charge (as a percentage of fully charged). · Swipe down once until you see the Status bar, and then swipe down from the Status bar to open the Notification panel. Battery percentage is displayed next to the battery icon. Monitoring Battery Usage The Battery screen provides battery charge details and power management options to extend battery life. Different apps display different information. Some apps include buttons that open screens with settings to adjust power use. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much power. · Go to Settings. · Touch Battery. To display battery information and power management options for a specific app: · Go to Settings. · Touch Apps & notifications. · Touch an app. · Touch Advanced > Battery. Low Battery Notification When the battery charge level drops below the change level in the table below, the device displays a notice to connect the device to power. Charge the battery using one of the charging accessories. Charge Level Drops Below 18% 10% 4% Action The device displays a notice to connect the device to power. The user should charge the battery using one of the charging accessories. The device displays a notice to connect the device to power. The user must charge the battery using one of the charging accessories. The device turns off. The user must charge the battery using one of the charging accessories. NOTE: The RFID reader will not operate when the battery drops down to 5%. 38 Using the Device Interactive Sensor Technology To take advantage of these sensors, applications use API commands. Refer to the Google Android Sensor APIs for more information. For information on the Zebra Android EMDK, go to: techdocs.zebra.com. The device contains sensors that monitor movement, orientation, and ambient light. · Gyroscope - Measures angular rotational velocity to detect rotation of the device. · Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device. · Light Sensor - Detects ambient light and adjusts the screen brightness. Waking the Device The device goes into Sleep mode after a period of inactivity (set in the Display settings window). · To wake the device from Sleep mode, press the Home or Back button. The Home screen displays. · If screen lock is used, swipe the screen up to unlock. · If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen. · If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen. NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again. · If you forget the PIN, password, or pattern, contact your system administrator. USB Communication Connect the device to a host computer to transfer files between the device and the host computer. When connecting the device to a host computer, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. Transferring Files Use Transfer files to copy files between the device and the host computer. 1. Connect the device to a host computer using a USB accessory. 39 Using the Device 2. On the device, pull down the Notification panel and touch Charging this device via USB. By default, No data transfer is selected. 3. Touch File Transfer. 4. On the host computer, open File Explorer. 5. Locate the device as a portable device. 6. Open the Internal storage folder. 7. Copy files to and from the device or delete files as required. Transferring Photos Use PTP to copy photos from the device to the host computer. 1. Connect the device to a host computer using a USB accessory. 2. On the device, pull down the Notification panel and touch Charging this device via USB. 3. Touch PTP. 4. On the host computer, open a file explorer application. 5. Open the Internal storage folder. 6. Copy or delete photos as required. Disconnecting from the Host Computer CAUTION: Carefully follow the host computer's instructions to disconnect USB devices correctly to avoid losing information. 1. On the host computer, unmount the device. 2. Remove the device from the USB accessory. 40 Settings Settings This section describes the settings on the device. Accessing Settings There are two ways to access settings on a device. · Swipe down once to display the Status bar. Swipe down from the top of the Home screen to open the Quick Access panel and touch . · Touch Settings in the APPS menu. Display Settings Use Display settings to change the screen brightness, enable night light, change the background image, enable screen rotation, set screen timeout, and change font size. Setting the Screen Brightness Manually Manually set the screen brightness using the touchscreen. 1. Swipe down from the Status bar to open the Quick Access panel. 2. Slide the icon to adjust the screen brightness level. Setting the Screen Brightness Automatically Automatically adjust the screen brightness using the built-in light sensor. 1. Go to Settings. 2. Touch Display. 3. If disabled, touch Adaptive brightness to automatically adjust the brightness. By default, Adaptive brightness is disabled. Toggle the switch to enable. 41 Settings Setting Night Light The Night Light setting tints the screen amber, making the screen easier to look at in low light. 1. Go to Settings. 2. Touch Display. 3. Touch Night Light. 4. Touch Schedule. 5. Select one of the schedule values: · None (default) · Turns on at custom time · Turns on from sunset to sunrise. 6. By default, Night Light is disabled. Touch TURN ON NOW to enable. 7. Adjust the tint using the Intensity slider. Setting Screen Timeout The screen turns off and goes into Sleep mode after the selected period of inactivity. 1. Go to Settings. 2. Touch Display > Screen timeout. 3. Select one of the screen timeout values: · 15 seconds · 30 seconds (default) · 1 minute · 2 minutes · 5 minutes · 10 minutes · 30 minutes Setting Screen Rotation By default, screen rotation is enabled. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Auto-rotate screen. Setting Lock Screen Notifications The lock screen display setting wakes the screen when notifications are received. 1. Go to Settings. 2. Touch Display > Advanced. 42 Settings 3. Touch Lock screen. 4. In the When to show section, enable or disable an option using the switch. Setting Font Size Set the size of the font in system apps. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Font size. 4. Select a font size option: · Small · Default · Large · Largest Setting Touch Panel Mode The device display is able to detect touches using a finger or gloved finger. NOTE: A glove can be made of medical latex, leather, cotton, or wool. The device supports light to medium weight gloves, and may not detect touches from heavy outdoor gloves. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Touch Panel Mode. · Finger Only to use a finger on the screen (default). · Glove and Finger (Screen Protector OFF) to use a finger or a gloved finger on the screen without a screen protector. · Finger Only (Screen Protector ON) to use a finger on the screen without a screen protector. · Glove and Finger (Screen Protector ON) to use a finger or a gloved finger on the screen with a screen protector. Setting the Date and Time You are only required to set the time zone or set the date and time if the wireless LAN does not support Network Time Protocol (NTP) or when not connected to a cellular/wireless network. 1. Go to Settings. 2. Touch System > Date & time. 3. Touch Use network-provided time to disable automatic date and time synchronization. 4. Touch Date to select the date in the calendar. 5. Touch OK. 43 Settings 6. Touch Time. a) Select current hour. b) Select current minute. c) Touch AM or PM. 7. Touch OK. 8. Touch Time zone to select the current time zone from the list. This option may not be available in some locations. 9. Touch Time zone > Region to select the current time zone from the list. 10. In TIME FORMAT, choose either Use local default or Use 24-hour format. General Sound Setting Open the Quick Access panel to display the on-screen Media volume control. Use the Sound settings to configure media and alarm volumes. 1. Go to Settings. 2. Touch Sound. 3. Touch an option to set sounds. Sound Options You can set the different volumes for various sound options. · Media volume - Controls the music, games, and media volume. · Call volume - Controls the volume during a call. · Alarm volume - Controls the alarm clock volume. · Notifications volume - Controls the notification volume. · Do Not Disturb - Mutes some or all sounds and vibrations. · Media - Shows the media player in Quick Settings while sound is playing, allowing quick access. · Default notification sound - Select a sound to play for all system notifications. · Default alarm sound - Select a sound to play for alarms. · Other sounds and vibrations · Screen locking sounds - Play a sound when locking and unlocking the screen (default enabled). · Charging sounds - Play a sound and vibrates when power is applied to the device (default - enabled). · Touch sounds - Play a sound when making screen selections (default enabled). · Touch vibration - Vibrate the device when making screen selections (default enabled). 44 Settings Wake-Up Sources By default, the device wakes from suspend mode when the user presses any physical button or trigger on the device. See Also To configure the wake-up button, go to techdocs.zebra.com/ws50/. Button Remapping Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For a list of key names and descriptions, refer to: techdocs.zebra.com/ws50/. Remappable Keys Use Key Mapping Manager to program the buttons on the device to perform a different function. For more information, go to the Key Remapping section in the WS50 Programmer's Guide at techdocs.zebra.com/ws50/. Figure 5 Converged Scanner Key Positions 3 1 2 Figure 6 Wrist Mount Key Positions 1 2 4 3 45 Settings Table 5 Key Position Descriptions Number Item 1 Left 2 L1 3 Right 4 (Wrist Mount P1 only) Back Button L1 (scan) Home Button L2 (PTT Lite) Default function Keyboards The device provides multiple keyboard options. · Scrolling Keyboard · Physical Keyboard Enabling Keyboards By default, the Scrolling Keyboard is enabled. 1. Go to Settings. 2. Touch System > Languages & input > On-screen keyboard > Manage on-screen keyboards. 3. Touch a keyboard to enable. Using the Scrolling Keyboard Use the Scrolling Keyboard to enter text in a text field. Edit Text Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do not support editing some or all of the text they display; others may offer their own way to select text. Entering Numbers, Symbols, and Special Characters You can enter numbers, symbols, and special characters using the Scrolling Keyboard. · Enter numbers and symbols. · Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the Shift key a third time to unlock Capslock. · Touch ?123 to switch to the numbers and symbols keyboard. · Touch the ~\^ key on the numbers and symbols keyboard to view additional symbols. 46 Settings Language Usage Use the Language & input settings to change the device's language, including words added to the dictionary. Changing the Language Setting 1. Go to Settings. 2. Touch System > Languages & input. 3. Touch Languages. A list of available languages displays. 4. If the desired language is not listed, touch Add a language and select a language from the list. 5. Touch and hold to the right of the desired language, then drag it to the top of the list. 6. The operating system text changes to the selected language. Notifications The user can configure notifications for the device and for specific apps. Device notifications settings allow the user to configure how notifications occur on the device. App notification settings allow the user to configure how notifications for a specific app occur. To view device notification settings, touch Settings > Apps & notifications > Notifications. To view app notifications, Settings > Apps & notifications > App info, and then select an app. Enabling Blink Light The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled. 1. Go to Settings. 2. Touch Apps & notifications > Notifications > Advanced . 3. Touch Blink light to toggle the notification on or off. 47 Applications Applications Apart from the standard pre-installed Android applications, the following table lists Zebra-specific applications installed on the device. Installed Applications Aside from the common Google apps, the Zebra-specific apps that are installed on the device are described in this section. NOTE: To ensure the stable operation of the device, the recommended maximum memory utilization for the device should be kept below 350 MB for total user applications. This includes Enterprise Mobility Management (EMM). Table 6 Apps Icon Description Battery Manager - Display battery information, including charge level, status, health and wear level. Bluetooth Pairing Utility - Use to pair peripherals with the device by scanning a barcode. DataWedge - Enables data capture using the imager. RxLogger - Use to diagnose device and app issues. StageNow - Allows the device to stage a device for initial use by initiating the deployment of settings, firmware, and software. Zebra Bluetooth - Use to configure Bluetooth logging. 48 Applications Table 6 Apps (Continued) Icon Description Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set by the system administrator. Accessing Apps Access all apps installed on the device using the APPS menu. 1. On the Home screen, slide the APPS menu up or down to view more app icons. 2. Touch an icon to open the app. Swipe down twice to open the quick setting bar, then touch the Home icon to return to the Home screen. Battery Manager The Battery Manager provides detailed information about the battery. Opening Battery Manager · To open the Battery Manager app, touch on the Home screen. Battery Manager Information The Battery Manager displays detailed information about battery charging, health, and status. Table 7 Battery Icons Battery Icon Description Battery charge level is between 85% and 100%. Battery charge level is between 19% and 84%. Battery charge level is between 0% and 18%. · Level - The current battery charge level as a percentage. Displays -% when the level is unknown. · Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color changes to red. 49 Applications · Health - The health of the battery. If a critical error occurs, appears. Touch to view the error description. · Decommission - The battery is past its useful life and should be replaced. See system administrator. · Good - The battery is good. · Charge error - An error occurred while charging. See system administrator. · Over Current - An over-current condition occurred. See system administrator. · Dead - The battery has no charge. Replace the battery. · Over Voltage - An over-voltage condition occurred. See system administrator. · Below Temperature - The battery temperature is below the operating temperature. See system administrator. · Failure Detected - A failure has been detected in the battery. See system administrator. · Unknown - See system administrator. · Charge Status · Not charging - The device is not connected to AC power. · Not charging - The device is not charging. · Charging-AC - The device is connected to AC power and charging or is fast charging via USB. · Charging-USB - The device is connected to a host computer with a USB cable and charging. · Discharging - The battery is discharging. · Full - The battery is fully charged. · Unknown - The battery status is unknown. · Battery present status - Indicates that the battery is present. · Battery scale - The battery scale level used to determine battery level (100). · Battery level - The battery charge level as a percentage of scale. · Battery voltage - The current battery voltage in millivolts. · Battery temperature - The current battery temperature in degrees Centigrade. · Battery technology - The type of battery. · Battery current - The average current into or out of the battery over the last second in mAh. · Battery manufacture date - The date of manufacture. · Battery serial number - The battery serial number. The number matches the serial number printed on the battery label. · Battery part number - The battery part number. · Battery decommission status - Indicates if the battery is past its life span. · Battery Good - The battery is in good health. · Decommissioned Battery - The battery is past its useful life and should be replaced. · Base cumulative charge - Cumulative charge using Zebra charging equipment only. · Battery usage number - The health of the battery as a result of charging and discharging. A high number indicates low battery health. 50 Applications · Usage decommission threshold - When the Battery usage number is greater than or equal to the Usage decommission threshold, the battery is past its useful life and should be replaced. · Battery error status - The error status of the battery. · App version - The application version number. Camera This section provides information for taking photos and recording videos using the integrated digital camera. NOTE: The Camera app is only available on select configurations. The device saves photos and videos on internal storage. Taking Photos 1. Slide the APPS menu and touch Camera. 1 Settings 2 Camera mode 3 Gallery 4 Shutter button 2. If necessary, touch the Camera Mode icon and touch . 3. Frame the subject on the screen. 4. To zoom in or out, press two fingers on the display and pinch or expand your fingers. The zoom controls appear on the screen. 5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus. 51 Applications 6. Touch . The camera takes a photo and a shutter sound plays. The photo momentarily displays as a thumbnail in the lower-right corner. Taking a Panoramic Photo Panorama mode creates a single wide image by panning slowly across a scene. 1. Slide the APPS menu and touch Camera. 2. Touch the Camera Mode icon and touch . 3. Frame one side of the scene to capture. 4. Touch and slowly pan across the area to capture. A small white square appears inside the button indicating the capture is in progress. If you are panning too quickly, the message Too fast appears. 5. Touch to end the shot. The panorama appears immediately and a progress indicator displays while it saves the image. 52 Applications Recording Videos 1. Slide the APPS menu and touch Camera. 1 Settings 2 Audio 3 Video mode 4 Gallery 5 Shutter button 2. Touch the camera mode menu and touch . 3. Point the camera and frame the scene. 4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen. 5. Touch to start recording. The video time remaining appears in the top right of the screen. 6. Touch to end the recording. The video momentarily displays as a thumbnail in the lower right corner. 53 Applications Camera Settings In Photo mode, camera settings appear on the screen. Touch to display the camera settings options. · General - These settings apply to both the still camera and video camera. · Flash - Select whether the camera relies on its light meter to decide whether a flash is necessary, or to turn it on or off for all shots. Icon Off - Disable flash. Description Auto - Adjust flash automatically depending upon light meter (default). On - Enable flash upon taking a photo. · White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors: · Incandescent - Adjust the white balance for incandescent lighting. · Fluorescent - Adjust the white balance for fluorescent lighting. · Auto - Adjust the white balance automatically (default). · Daylight - Adjust the white balance for daylight. · Cloudy - Adjust the white balance for a cloudy environment. · Still Camera - These settings apply only to the still camera. · Flash - Select whether the camera relies on its light meter to decide whether a flash is necessary, or to turn it on or off for all shots. Icon Off - Disable flash. Description Auto - Adjust flash automatically depending upon light meter (default). 54 Applications Icon Description On - Enable flash upon taking a photo. · Picture size - The size (in pixels) of the photo to: 13M pixels (camera default), 12M pixels, 8M pixels, Square (1:1), 5M pixels, 4M pixels (16:9), 4M pixels (4:3), 3M pixels, HD1080, 2M pixels, 1.5M pixels, 1.3M pixels, WXGA, HD720, 1M pixels, SVGA, WVGA, 720 x 480, VGA, CIF, QVGA. · Picture quality - Set the picture quality setting to: Low, Standard, or High (default). · Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds. · Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off (default) or On. · Face Detection - Select to turn face detection Off (default) or On. · ISO - Set camera sensitivity to light to: Auto (default), ISO Auto (HJR), ISO100, ISO200, ISO400, ISO800 or ISO1600. · Exposure - Set the exposure settings to: +2, +1, 0(default), -1 or -2. · White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors. Icon Description Incandescent - Adjust the white balance for incandescent lighting. Fluorescent - Adjust the white balance for florescent lighting. Auto - Adjust the white balance automatically (default). Daylight - Adjust the white balance for daylight. Cloudy - Adjust the white balance for a cloudy environment. · Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable. · Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable (default) or Enable. · Video Camera - These settings apply only to the video camera. · Video quality - Set video quality to: HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or QVGA. · Video duration - Set to: 30 seconds (MMS), 10 minutes (default), 30 minutes, or no limit. · Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default). 55 Applications RxLogger RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses device and application issues. RxLogger logs the following information: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto flash storage on the device (internal or external). RxLogger logs the following information: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, TCP dumps, Bluetooth logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto flash storage on the device (internal or external). RxLogger Configuration RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/. To open the configuration screen, from the RxLogger home screen touch Settings. Configuration File All RxLogger settings are stored in a file on the device, permitting remote configuration and mass deployment of setting files using an enterprise mobile management (EMM) system. The config.json configuration file is located in the RxLogger\config folder. Copy the file from the device to a host computer using a USB connection. Edit the configuration file and then replace the JSON file on the device. There is no need to stop and restart the RxLogger service because the file change is automatically detected. Enabling Logging 1. Swipe the screen up and select . 2. Touch Start. Disabling Logging 1. Swipe the screen up and select . 2. Touch Stop. Extracting Log Files 1. Connect the device to a host computer using a USB connection. 2. Using a file explorer, navigate to the RxLogger folder. 3. Copy the file from the device to the host computer. 4. Disconnect the device from the host computer. 56 Applications Backing Up Data RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default contains all the RxLogger logs stored in the device. · To save the backup data, touch > BackupNow. 57 Data Capture Data Capture This section provides information for capturing barcode data using various scanning options. The device supports data capture using: · Integrated SE4770-Standard Range Imager · Integrated Camera · Hands-free and Bluetooth ring scanners such as RS6000 and RS5100 · Bluetooth barcode scanners such as DS3678 · RFID (Radio Frequency Identification) while using the WS50 RFID Imaging The device with an integrated 2D imager has the following features: · Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal, PDF417, Digimarc, and 2D matrix code types. · The ability to capture and download images to a host for a variety of imaging applications. · Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation. The imager uses imaging technology to take a picture of a barcode, stores the resulting image in memory, and executes state-of-the-art software decoding algorithms to extract the barcode data from the image. Operational Modes The device with an integrated imager supports three modes of operation. Activate each mode by pressing Scan. · Decode mode -- The device attempts to locate and decode enabled barcodes within its field of view. The imager remains in this mode as long as you hold the scan button, or until it decodes a barcode. · Picklist mode -- Selectively decode a barcode when more than one barcode is in the device's field of view by moving the aiming crosshair or dot over the required barcode. Use this feature for pick lists containing multiple barcodes and manufacturing or transport labels containing more than one barcode type (either 1D or 2D). 58 Data Capture Scanning Considerations Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it. However, consider the following to optimize scanning performance: · Range -- Scanners decode optimally over a particular working range -- minimum and maximum distances from the barcode. This range varies according to barcode density and scanning device optics. Scan within range for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner closer and further away to find the right working range for the barcodes being scanned. · Angle -- Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within. · Hold the device farther away for larger symbols. · Move the device closer for symbols with bars that are close together. NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning procedures from the one listed above. Digital Camera The device with an integrated camera based barcode scanning solution has the following features: · Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal, QR, PDF417, and 2D matrix code types. · Cross-hair reticle for easy point-and-shoot operation. · Picklist mode to decode a particular barcode from many in the field of view. Scanning with the Internal Imager Use the internal imager to capture barcode data. NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed. To scan with the internal imager: 1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field). 59 Data Capture 2. Point the exit window of the device at a barcode. 3. Press and hold the scan button. The red laser aiming pattern turns on to assist in aiming. 60 Data Capture 4. Ensure the barcode is within the area formed by aiming pattern. Figure 7 Aiming Pattern: Standard Range The Scan/Custom LED light green and a beep sounds, by default, to indicate the barcode was decoded successfully. 5. Release the scan button. The barcode content data appears in the text field. Scanning with Internal Camera Use the internal camera to capture barcode data. NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the scanner to decode barcode data and display the barcode content. To scan with the internal camera: 1. Launch a scanning application. 61 Data Capture 2. Point the camera window at a barcode. NOTE: When Picklist mode is enabled, move the device until the barcode is centered under the red target on the screen. 3. Press and hold the scan button. By default, a preview window appears on the screen. 4. Move the device until the barcode is visible on the screen. 5. The Scan/Custom LED lights green, a beep sounds and the device vibrates, by default, to indicate the barcode is decoded successfully. The captured data appears in the text field. Scanning with the RS6000 Bluetooth Ring Scanner Use the RS6000 Bluetooth Ring Scanner to capture barcode data. Figure 8 RS6000 Bluetooth Ring Scanner Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information. NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the scanner to decode barcode data and display the barcode content. To scan with the RS6000: 62 Data Capture 1. Pair the RS6000 with the device. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 3. Point the RS6000 at a barcode. 63 Data Capture 4. Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions. Figure 9 RS6000 Aiming Pattern When the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair touches the barcode. Figure 10 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. The captured data appears in the text field. 64 Data Capture Scanning with the RS5100 Ring Scanner Use the RS5100 Ring Scanner to capture barcode data. Figure 11 RS5100 Ring Scanner Refer to the RS5100 Ring Scanner Product Reference Guide for more information. NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the scanner to decode barcode data and display the barcode content. To scan with the RS5100: 1. Pair the RS5100 with the device. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 3. Point the RS5100 at a barcode. 65 Data Capture 4. Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions. Figure 12 RS5100 Aiming Pattern When the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the crosshair touches the barcode. Figure 13 RS5100 Pick List Mode with Multiple Barcodes in Aiming Pattern The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. The captured data appears in the text field. 66 Data Capture Scanning with the DS3678 Bluetooth Scanner Use the DS3678 Bluetooth Scanner to capture barcode data. Figure 14 DS3678 Digital Scanner Refer to the DS3678 Product Reference Guide for more information. NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the scanner to decode barcode data and display the barcode content. To scan with the DS3678 scanner: 1. Pair the scanner with the device. See Pairing Bluetooth Scanners for more information. 2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field). 67 Data Capture 3. Point the scanner at a barcode. 4. Press and hold the trigger. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility in bright lighting conditions. The captured data appears in the text field. Pairing the Bluetooth Ring Scanner Before using a Bluetooth Ring Scanner with the device, connect the device to the Ring Scanner. To connect the Ring Scanner to the device, use one of the following methods: · Near Field Communication (NFC) (RS5100 and RS6000 only) · Simple Serial Interface (SSI) Pairing in SSI Mode Using Near Field Communication The device provides the ability to pair the RS5100/6100 or RS6000 Ring Scanner in SSI Mode using NFC. 1. Ensure that NFC is enabled on the device. 68 Data Capture 2. Align the NFC icon (2) on the Ring Scanner with the display (NFC antenna (1) is under the display). 1 2 The Status LED blinks blue indicating that the Ring Scanner is attempting to establish a connection with the device. When a connection is established, the Status LED turns off and the Ring Scanner emits a single string of low/high beeps. A notification appears on the device screen. The icon appears in the Status bar. Pairing a Bluetooth Scanner Before using a Bluetooth scanner with the device, connect the device to the Bluetooth scanner. Connect the scanner to the device using Simple Serial Interface (SSI) mode. Pairing Using Simple Serial Interface Pair the Bluetooth scanner to the device using Simple Serial Interface (SSI). 1. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 2. Install the battery into the scanner. 69 Data Capture 3. Swipe up from the bottom of the Home screen and touch . 4. Using the Bluetooth scanner, scan the barcode on the screen. The scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating that the Ring Scanner is attempting to establish a connection with the device. When a connection is established, the Scan LED turns off and the Ring Scanner emits one string of low/high beeps. A notification appears on the Notification panel and the icon appears in the Status bar. DataWedge DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code. It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is converted to keystrokes and sent to the target application as if it was typed on the keypad. DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR, RFID, voice, or serial port and manipulate the data based on options or rules. Configure DataWedge to: · Provide data capture services from any app. · Use a particular scanner, reader, or other peripheral devices. · Properly format and transmit data to a specific app To configure DataWedge, refer to techdocs.zebra.com/datawedge/. NOTE: Do not enable Decode Haptic Feedback because the life of the vibrator is significantly reduced in frequent scanning use cases. Enabling DataWedge This procedure provides information on how to enable DataWedge on the device. 1. Swipe up from the bottom of the Home screen and touch . 2. Touch > Settings. 70 Data Capture 3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that DataWedge is enabled. Disabling DataWedge This procedure provides information on how to disable DataWedge on the device. 1. Swipe up from the bottom of the Home screen and touch . 2. Touch . 3. Touch Settings. 4. Touch DataWedge enabled. RFID (Radio Frequency Identification) RFID technology uses radio waves to communicate wirelessly with an RFID tag attached to an object. The RFID reader emits a radio signal that the tag receives, causing it to transmit its stored data back to the reader. The reader decodes and processes the data, allowing for quick and efficient identification and tracking of items for various applications such as inventory management and access control. RFID Utility RFID Utility is a Zebra application designed to work with RFID technology. It provides functionalities to interact with RFID readers, tags, and data associated with them. The utilities can perform tasks such as reading RFID tag information, writing data to tags, managing tag inventory, configuring reader settings, and analyzing RFID data. For the latest information on RFID Utility, go to techdocs.zebra.com. StageNow may also be used to configure specific RFID settings such as: · Region Selection · Firmware Updates · Factory Reset · Set Default: Transmit Power Level; Query Select, Session, and Target For more information on StageNow, go to zebra.com/stagenow. Connecting to the Reader Use Reader Discovery to establish or sever the connection between the utility and the RFID reader. 1. Tap RFID Utility. 2. Tap Reader Discovery 3. Tap Connectto establish the connection. Tap Disconnect to sever the connection. Once RFID Utility and the reader are paired, you are ready to use Inventory to Start/Stop periodic inventory. NOTE: · Connect Reader Discovery before using Inventory. If Inventory is selected first, the utility will redirect you to Reader Discovery to Connect. 71 Data Capture · The utility can connect to the reader automatically. Collecting Periodic Inventory Data Periodic Inventory uses smart technologies and periodic stock counts to maintain accurate and up-to-date inventory levels. Use Inventory to Start and Stop inventory scans, and to view the log of assets reads. 1. Tap RFID Utility. 2. Tap Inventory. 3. Choose from the following options: a) Start - To perform inventory. b) Stop - To stop the inventory. c) Menu - Displays asset tag data. NOTE: The tags list appears only if tags have been read. Application and RFID Power States The RFID Power States correspond with the Application states. App Display App State Apps Menu > RFID Utility The RFID Utility is not running in the background. The RFID Utility is running in the background. Apps Menu > RFID Utility > Reader Discovery Reader Discovery is off. RFID State RFID is off. RFID is off. Apps Menu > RFID Utility > Reader Discovery > Disconnected Reader Discovery is Disconnected. RFID is off. Apps Menu > RFID Utility > Reader Discovery > Connected Reader Discovery is Connected. RFID is in Sleep Mode. 72 App Display Data Capture App State RFID State Apps Menu > RFID Utility > Inventory Inventory screen is always on and does not suspend during inventory. Apps Menu > RFID Utility > Inventory > Start Inventory Start screen is always on. RFID is in Sleep Mode. Apps Menu > RFID Utility > Inventory > Stop Inventory Stop screen is always on. RFID is Active. System States Affecting RFID Connection The following system states can impact the RFID connection when connected to Reader Discovery. System State Airplane Mode is On. Battery is low. Device is charging. When Connecting The device is on Airplane Mode and the connection is not allowed. The battery is low and the connection is not allowed. The device is charging and the connection is not allowed. While Connected RFID will Disconnect. RFID will Disconnect. RFID will Disconnect. RFID Utility Specifications RFID Profile Optimal Battery Balance Performance Inventory Setting Smart Periodic inv [RF 40 / 300 ms] Smart Periodic inv [RF 50 / 300 ms] Default Transmit Power 20 dBm 22 dBm Session S0 S0 Tag Population Link Profile 1 0 1 0 73 Data Capture RFID Profile Fastest Read Cycle Count Read Configuration Inventory Setting Smart Periodic inv [RF 200 / 1000 ms] Smart Periodic inv [RF 20 / 1000 ms] Smart Periodic inv [RF 100 / 500 ms] Default Transmit Power 24 dBm 24 dBm Reader config (CSP support) Session S0 S1 Reader config (CSP support) Tag Population 10 50 Reader config (CSP support) Link Profile 2 0 Reader config (CSP support) Supported Devices This sections provides the supported decoders for each data capture option. SE4770 Internal Imager Supported Decoders Lists the supported decoders for the SE4770 internal imager. Table 8 SE4770 Internal Imager Supported Decoders Decoder Default State Decoder Default State Australian O EAN8 X Postal Aztec X Grid Matrix O Canadian Postal O GS1 DataBar X Chinese 2 of 5 O GS1 DataBar X Expanded Codabar X GS1 DataBar O Limited Code 11 O GS1 Datamatrix O Code 128 X GS1 QRCode O Code 39 X HAN XIN O Code 93 O Interleaved 2 O of 5 Composite AB O Japanese O Postal Composite C O Korean 3 of 5 O Discrete 2 of 5 O MAIL MARK X Datamatrix X Matrix 2 of 5 O Dutch Postal O Maxicode X Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Default State O X X O O O O X X O O O O O 74 Data Capture Table 8 SE4770 Internal Imager Supported Decoders (Continued) Decoder Default State Decoder Default State DotCode O MicroPDF O EAN13 X MicroQR O Key: X = Enabled, O = Disabled, - = Not Supported RS6000 Supported Decoders Lists the supported decoders for the RS6000 Ring Scanner. Decoder Default State Table 9 RS6000 Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal O GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O X X O O O O O O O X O X O O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported Default State O X X O O O O X X O O O O O 75 Data Capture RS5100 Supported Decoders Lists the supported decoders for the RS5100 Ring Scanner. Table 10 RS5100 Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal O GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O X X O O O O O O O X O X O O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported DS3678 Supported Decoders Lists the supported decoders for the DS3678 scanner. Table 11 DS3678 Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal -- GS1 DataBar Default State Decoder X MSI O PDF417 X QR Code Default State O X X O O O O X X O O O O O Default State O X X 76 Data Capture Table 11 DS3678 Supported Decoders (Continued) Decoder Default State Decoder Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O O O O O O O X O X O O Decoder Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, -- = Not Supported Default State -- O O O X X O O O O O 77 Wireless Wireless This section provides information on the wireless features of the device. The following wireless features are available on the device: · Wireless Local Area Network (WLAN) · Bluetooth · Near Field Communications (NFC) Wireless Local Area Networks Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building. Before using the device on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly configured to enable this communication. Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius servers, etc.) for instructions on how to set up the infrastructure. Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks settings configure the device to match the security scheme. The device supports the following WLAN security options: · None · Wireless Equivalent Privacy (WEP) · Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK) · WPA3-Personal · WPA/WPA2 Enterprise · Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication. · Transport Layer Security (TLS) · Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP), MSCHAP and MSCHAPv2 authentication. · Password (PWD). Connecting to a Wi-Fi Network 1. Go to Settings. 78 Wireless 2. Touch Network & internet. 3. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them. 4. Slide the switch to the ON position. The device searches for WLANs in the area and displays the list. 5. Scroll through the list and select the desired WLAN network. 6. For open networks, touch profile once or press and hold and then select Connect or for secure networks enter the required password or other credentials then touch Connect. See the system administrator for more information. The device obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP) address, see Configuring the Device to Use a Static IP Address on page 82. 7. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN. Wi-Fi Version When the device is connected to a Wi-Fi network, the Wi-Fi icon on the Status bar indicates the Wi-Fi network version. Table 12 Wi-Fi Version Icons Icon Description Connected to Wi-Fi 5, the 802.11ac standard. Connected to Wi-Fi 4, the 802.11n standard. Removing a Wi-Fi Network Remove a remembered or connected Wi-Fi network. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Scroll down to the bottom of the list and touch Saved networks. 4. Touch the name of the network. 5. Touch FORGET. WLAN Configuration This section provides information on configuring Wi-Fi settings. Configuring a Secure Wi-Fi Network 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 79 Wireless 3. Slide the switch to the ON position. 4. The device searches for WLANs in the area and lists them on the screen. 5. Scroll through the list and select the desired WLAN network. 6. If network security is WPA/WPA2-Personal, WPA3-Personal, or WEP, enter the required password and then touch Connect. 7. If network security is WPA/WPA2 Enterprise: a) Touch the EAP method drop-down list and select one of the following: · PEAP · TLS · TTLS · PWD b) Fill in the appropriate information. Options vary depending on the EAP method chosen. · When selecting CA certificate, Certification Authority (CA) certificates are installed using the Security settings. · When using the EAP methods PEAP, TLS, or TTLS, specify a domain. · Touch Advanced options to display additional network options. NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server on page 81 for setting the connection to a proxy server and see Configuring the Device to Use a Static IP Address on page 82 for setting the device to use a static IP address. 8. Touch Connect. Manually Adding a Wi-Fi Network Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out of range. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. Scroll to the bottom of the list and select Add network. 5. In the Network name text box, enter the name of the Wi-Fi network. 6. In the Security drop-down list, set the type of security to: · None · WEP · WPA/WPA2-Personal · WPA3-Personal · WPA/WPA2-Enterprise 7. If the network security is None, touch Save. 80 Wireless 8. If the network security is WEP, WPA3-Personal,or WPA/WPA2-Personal, enter the required password and then touch Save. 9. If network security is WPA/WPA2 Enterprise: · EAP method: · PEAP · TLS · TTLS · PWD · You must specify a domain. NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server on page 81 for setting the connection to a proxy server and see Configuring the Device to Use a Static IP Address on page 82 for setting the device to use a static IP address. 10. Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to network. Configuring for a Proxy Server A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other servers. A client connects to the proxy server and requests some service, such as a file, connection, web page, or other resource, available from a different server. The proxy server evaluates the request according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf of the client. It is important for enterprise customers to be able to set up secure computing environments within their companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of security enforcement in corporate firewalls within intranets. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi . 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. If configuring the connected network, touch to edit the network details. 6. Touch Advanced options. 7. Touch Proxy and select Manual. 8. In the Proxy hostname text box, enter the address of the proxy server. 9. In the Proxy port text box, enter the port number for the proxy server. 10. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the proxy server. Use a comma "," between addresses. Do not use spaces or carriage returns between addresses. 11. If configuring the connected network, touch Save otherwise, touch Connect. 81 Wireless Configuring the Device to Use a Static IP Address By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet protocol (IP) address when connecting to a wireless network. 1. Go to Settings. 2. Touch Network & Internet > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. If configuring the connected network, touch to edit the network details. 6. Touch Advanced options. 7. Touch IP settings and select Static. 8. In the IP address text box, enter an IP address for the device. 9. If required, in the Gateway text box, enter a gateway address for the device. 10. If required, in the Network prefix length text box, enter the prefix length. 11. If required, in the DNS 1 text box, enter a Domain Name System (DNS) address. 12. If required, in the DNS 2 text box, enter a DNS address. 13. If configuring the connected network, touch Save otherwise, touch Connect. Wi-Fi Preferences Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen, scroll down to the bottom of the screen and touch Wi-Fi preferences. · Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high-quality saved networks. · Notify for public networks - When enabled, notifies the user when an open network is available. · Advanced - Touch to expand options. · Install Certificates Touch to install certificates. · Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good Wi- Fi network, Android supports external Network rating providers that provide information about the quality of open Wi-Fi networks. Select one of the providers listed or None. If none are available or selected, the Connect to open networks feature is disabled. Bluetooth Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft)) communication and low power consumption. Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks) with other Bluetooth enabled devices such as printers, access points, and other mobile devices. 82 Wireless The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption and cost while maintaining standard Bluetooth range. Adaptive Frequency Hopping Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections: · Channel Classification - A method of detecting an interference on a channel-by-channel basis, or predefined channel mask. · Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network. · Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels. · Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio "hops around" (instead of through) the 802.11b high-rate channels. AFH coexistence allows enterprise devices to operate in any infrastructure. The Bluetooth radio in this device operates as a Class 1 device power class. The maximum output power is 4.5 mW and the expected range is 20 m (65.5 ft). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether in open space or closed office space. NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required. Security The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need. Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional. Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and create a link key for them. Entering a common personal identification number (PIN) in the devices being paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult. Recommendations are: · Perform pairing in a secure environment · Keep PIN codes private and do not store the PIN codes in the device 83 Wireless · Implement application-level security. Bluetooth Profiles The device supports the Bluetooth services listed. Table 13 Bluetooth Profiles Profile Service Discovery Protocol (SDP) Serial Port Profile (SPP) Advanced Audio Distribution Profile (A2DP) Audio/Video Remote Control Profile (AVRCP) Headset Profile (HSP) Hands-Free Profile (HFP) Out of Band (OOB) Symbol Serial Interface (SSI) Generic Attribute Profile (GATT) Generic Access Profile (GAP) Description Handles the search for known and specific services as well as general services. Allows use of RFCOMM protocol to emulate serial cable connection between two Bluetooth peer devices. For example, connecting the device to a printer. Allows the device to stream stereo-quality audio to a wireless headset or wireless stereo speakers. Allows the device to control A/V equipment to which a user has access. It may be used in concert with A2DP. Allows a hands-free device, such as a Bluetooth headset, to place and receive calls on the device. Allows car hands-free kits to communicate with the device in the car. Allows exchange of information used in the pairing process. Pairing is completed using the Bluetooth radio, but requires information from the OOB mechanism. Using OOB with NFC enables pairing when devices simply get close, rather than requiring a lengthy discovery process. Allows for communication with Bluetooth Imager. Provides profile discovery and description services for Bluetooth Low Energy protocol. It defines how attributes are grouped together into sets to form services. Use for device discovery and authentication. Bluetooth Power States The Bluetooth radio is off by default. · Suspend - When the device goes into Sleep mode, the Bluetooth radio stays on. · Airplane Mode - · Android A10 OS version and previous versions - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio can be turned back on if desired. · Android A11 OS version and versions onward - When the device is placed in Airplane Mode, the Bluetooth radio is not turned off when the device is connected to a Bluetooth headset or hearing device. 84 Wireless · Headset mode - When the device is connected to a hands-free device, such as a Bluetooth headset, the Bluetooth radio stays on. Bluetooth Radio Power Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity. NOTE: To achieve optimal battery life, turn off radios when not in use. Enabling Bluetooth 1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth on. The tile turns blue when Bluetooth is on. If is not visible, swipe left on the Quick Access panel to locate it. Disabling Bluetooth 1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth off. The tile turns grey when Bluetooth is off. If is not visible, swipe left on the Quick Access panel to locate it. Discovering Bluetooth Device(s) The device can receive information from discovered devices without pairing. However, once paired, the device and a paired device exchange information automatically when the Bluetooth radio is on. 1. Ensure that Bluetooth is enabled on both devices. 2. Ensure that the Bluetooth device to discover is in discoverable mode. 3. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 4. Swipe down from the Status bar to open the Quick Access panel. 5. Touch and hold Bluetooth. 6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and displays them under Available devices. 7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears. 8. Touch Pair on both devices. 85 Wireless 9. The Bluetooth device is added to the Paired devices list and a trusted ("paired") connection is established. Changing the Bluetooth Name By default, the device has a generic Bluetooth name that is visible to other devices when connected. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. If Bluetooth is not on, move the switch to turn Bluetooth on. 4. Touch Device name. 5. Enter a name and touch RENAME. Connecting to a Bluetooth Device Once paired, connect to a Bluetooth device. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the list, touch the unconnected Bluetooth device. When connected, Connected appears below the device name. Selecting Profiles on the Bluetooth Device Some Bluetooth devices have multiple profiles. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth . 3. In the Paired Devices list, touch next to the device name. 4. Turn on or off a profile to allow the device to use that profile. Unpairing a Bluetooth Device Unpairing a Bluetooth device erases all pairing information. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the Paired Devices list, touch next to the device name. 4. Touch FORGET. 86 Wireless Near Field Communications NFC/HF RFID is a short-range wireless connectivity technology standard that enables a secure transaction between a reader and a contactless smart card. The device supports the following operating modes: · Reader mode · Card Emulation mode. Using NFC, the device can: · Read contactless cards such as contactless tickets, and ID cards. · Read and write information to contactless cards, such as SmartPosters and tickets, as well as devices with an NFC interface, such as vending machines. · Read information from supported medical sensors. · Pair with supported Bluetooth devices. · Exchange data with another NFC device. · Emulate contactless cards. Supported NFC cards: · Mifare Standard / Classic · Mifare Ultralight · TI tag-it Plus 2K (ISO 15693) · NFC Tag Type 1 (NDEF Topaz) · NFC Tag Type 2 (NDEF NTAG) · NFC Tag Type 3 (NDEF FeliCa) · NFC Tag Type 5 (NDEF Vicinity tag) or NXP Icode SLI-X · UPM Midas NTAG213 token 20 mm · NXP i-Code SLI token 16 mm · NFC Barcode. Reading NFC Cards Read contactless cards using NFC. 1. Launch an NFC enabled application. 87 Wireless 2. Move the NFC card to the device until it detects the card. 3. Hold the card steadily until the transaction is complete (usually indicated by the application). 88 Accessories Accessories This section provides information for using the accessories for the device. Device Accessories This table provides the accessories available for the device. Accessory Charge-Only Cradles 2-Slot Charge Only Cradle for Converged Scanners Part Number Part number: CRDWS5X-2SCV-01 2-Slot Charge Only Part number: CRD- Cradle for Wrist Mounts WS5X-2SWR-01 10-Slot Charge Only Cradle for Converged Scanners Part number: CRDWS5X-10SCV-01 10-Slot Charge Only Part number: CRD- Cradle for Wrist Mounts WS5X-10SWR-01 5-Slot Ethernet Cradle with 5Slot Battery Charger for Converged Scanners Part number: CRDWS5X-5SECV-01 5-Slot Ethernet Cradle with 5Slot Battery Charger for Wrist Mounts Part number: CRDWS5X-5SEWR-01 Batteries and Chargers Description Charges up to two Converged Scanners. Requires power supply (PWR-BGA12V50W0WW), DC line cord (CBL-DC-388A1-01), and country-specific AC line cord. Charges up to two Wrist Mounts. Requires power supply (PWR-BGA12V50W0WW), DC line cord (CBL-DC-388A1-01), and country-specific AC line cord. Charges up to ten Converged Scanners. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-382A1-01), and country-specific AC line cord Charges up to ten Converged Scanners. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-382A1-01), and country-specific AC line cord. Charges up to five Converged Scanners and five 1300 mAh spare batteries. Provides Ethernet communication for up to five devices. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-382A1-01), and country-specific AC line cord. Charges up to five Wrist Mounts and five 800 mAh spare batteries. Provides Ethernet communication for up to five devices. Requires power supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-382A1-01), and country-specific AC line cord. 89 Accessories Accessory 800 mAh Standard Battery 1300 mAh High Capacity Battery 4-Slot Battery Charger for Converged Scanners Part Number Part number: BTRYWS5X-8MA-01 Part number: BTRYWS5X-13MA-01 Part number: SACWS5X-4S13-01 4-Slot Battery Charger for Wrist Mounts Part number: SACWS5X-4S8-01 20-Slot Battery Charger for Converged Scanners Part number: SACWS5X-20S13-01 20-Slot Battery Charger for Wrist Mounts Part number: SACWS5X-20S8-01 Charge and Communication Cables USB Communication and Charge Cables Part number: CBLWS5X-USB1-02 Part number: CBLWS5X-USBA-01 Shell Converged Scanner Shell Part number: SG-WS5XSHLCS-01 Wrist Mount Shell Part number: SG-WS5XSHLWR-01 Triggers and Soft Goods Screen Protector Part number: SG-WS5XSCRNP1-01 Trigger Assembly Part number: SG-WS5XTRGA-01 Finger Strap Part number: SG-WS5XSTRP-10 Wrist Strap - Large Part number: SG-WS5XWSTRP-01 Wrist Strap - Small Part number: SG-WS5XWSTRS-01 Wrist Mount Holder (Without Strap) Part number: SG-WS5XWSTMT-01 Back of Hand (BOH) Mount Part number: SG-WS5XBHMT-01 Power Supply Description Spare battery for the Wrist Mount Spare battery for the Converged Scanner Charges up to four 1300 mAh spare batteries. Requires power supply (PWRBGA12V50W0WW), DC line cord (CBLDC-388A1-01), and country-specific AC line cord. Charges up to four 800 mAh spare batteries. Requires power supply (PWRBGA12V50W0WW), DC line cord (CBLDC-388A1-01), and country-specific AC line cord. Charges up to twenty 1300 mAh spare batteries. Requires power supply (PWRBGA12V108W0WW), DC line cord (CBLDC-382A1-01), and country-specific AC line cord. Charges up to twenty 800 mAh spare batteries. Requires power supply (PWRBGA12V108W0WW), DC line cord (CBLDC-382A1-01), and country-specific AC line cord. Cables provide USB communication and power to the device. Replacement of the shell for the Converged Scanner Replacement of the shell for the Wrist Mount Provides additional screen protection. Replacement trigger assembly for the Converged Scanner configuration Replacement finger strap for the Converged Scanner configuration (10-pack) Replacement large wrist strap for the Wrist Mount configuration Replacement small wrist strap for the Wrist Mount configuration Replacement wrist mount holder. Does not include a wrist strap. Replacement BOH mount 90 Accessories Accessory Power Supply Power Supply Power Supply Power Supply Power Supply Power Supply Power Supply Power Supply Power Supply Power Supply DC Line Cord DC Line Cord Part Number Part number: PWRBGA12V50W0WW Part number: PWRBGA12V108W0WW Part number: PWRWUA5V12W0US Part number: PWRWUA5V12W0GB Part number: PWRWUA5V12W0EU Part number: PWRWUA5V12W0AU Part number: PWRWUA5V12W0CN Part number: PWRWUA5V12W0BR Part number: PWRWUA5V12W0KR Part number: PWRWUA5V12W0IN Part number: CBLDC-388A1-01 Part number: CBLDC-382A1-01 Description Provides power to the 2-Slot Charge Only Cradle and 4-Slot Battery Charger. Requires AC line cord. Provides power to the 10-Slot Charge Only Cradle, 5-Slot Ethernet Cradle with 5-Slot Battery Charger, and 20-Slot Battery Charger. Requires DC Line Cord, p/n CBL-DC-382A1-01, and countryspecific three-wire grounded AC line cord sold separately. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the United States. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the United Kingdom. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in the European Union. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Australia. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in China. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Brazil. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in Korea. Provides 12 VDC, 2.5 A power to the USB cable. Includes plug adapter for use in India. Provides power from the power supply (PWRBGA12V50W0WW) to the 2-Slot Charge Only Cradle and 4-Slot Battery Charger. Provides power from the power supply (PWRBGA12V108W0WW) to the 10-Slot Charge Only Cradle, 5-Slot Ethernet Cradle with 5-Slot Battery Charger, and 20-Slot Battery Charger. Battery Charging Charge the device with a battery installed or charge the spare batteries. Charging the Main Battery Charge the battery in a device with one of the charge-only cradles or the USB charge cable. CAUTION: Ensure that you follow the guidelines for battery safety described in the Battery Safety Guidelines on page 150. 1. Connect the charger to a power source. 91 Accessories 2. Insert the device into a cradle slot (1) or attach it to the USB charge cable. 1 1 The device turns on and begins charging. The Notification LED on the touch panel shows amber while charging, then turns solid green when fully charged. Charging the Spare Battery Charge the spare battery with one of the battery chargers. 1. Connect the charger to a power source. 2. Insert the battery into a battery charging well. 3. Gently press down on the battery to ensure proper contact. The spare battery charging LED on the battery charger indicates the status of the battery charging. 92 Accessories Charging Indicators The spare battery charging LED on the cradle cup indicates the status of the spare battery charging. Table 14 Spare Battery Charging LED Indicators State Indication Off The battery is not charging. The battery is not inserted correctly in the cradle or connected to a power source. Cradle is not powered. Solid Amber Healthy battery is charging. Solid Green Healthy battery charging is complete. Fast Blinking Red (2 blinks/ second) Charging error, for example: · Temperature is too low or too high. · Charging has gone on too long without completion (typically eight hours). Solid Red Unhealthy battery is charging or fully charged. Charging Temperature Charge batteries in temperatures from 2°C and 46°C (35.6°F and 114.8°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (for example, approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicate when charging is disabled due to abnormal temperatures via its LED. Hot Swap Mode The WS50 supports Hot Swap mode where the user can replace the battery without powering off the device. When the user removes the core from the shell, the display turns off and the device enters a low power state (indicated by a single red flash of the scan/custom LED). Replace the battery within two minutes to preserve memory persistence. 2-Slot Charge Only Cradle 2-Slot Charge Only Cradle: · Provides 12 VDC (nominal) power for operating the device. · Charges the device's battery. 93 Accessories Figure 15 2-Slot Charge Only Cradle 1 2 1 Device charging slot 2 Power LED Setup The 2-slot charge-only cradle provides device charging. Figure 16 2-Slot Charge Only Cradle Setup 1 2 4 3 94 Accessories 1 Power supply 2 AC line cord 3 DC power port 4 DC line cord 10-Slot Charge Only Cradle 10-Slot Charge Only Cradle: · Provides 12 VDC (nominal) power for operating the device. · Charges the device's battery. Figure 17 10-Slot Charge Only Cradle 1 2 1 Device charging slot 2 Power LED 95 Accessories Setup The 10-slot charge-only cradle provides device charging. Figure 18 10-Slot Charge Only Cradle Setup 1 2 3 1 Power supply 2 AC line cord 3 DC line cord 5-Slot Ethernet Cradle with Battery Charger 5-Slot Ethernet Cradle with Battery Charger: · Provides 12 VDC (nominal) power for operating the device. · Connects the device (up to five) to an Ethernet network. · Simultaneously charges up to five devices and up to five spare batteries. 96 Accessories Figure 19 5-Slot Ethernet Cradle with Battery Charger 1 2 3 4 1 Battery slot 2 Device charging slot 3 1000 LED 4 100/100 LED 97 Accessories Setup The 5-Slot Ethernet cradle with battery charger provides up to five devices charging and communication, and up to five spare batteries charging. Figure 20 5-Slot Ethernet Cradle with Battery Charger Setup 1 2 3 4 6 5 1 Power supply 2 AC line cord 3 DC line cord 4 DC power port 5 RJ-45 port 6 Ethernet cable 98 Accessories Daisy-Chaining Ethernet Cradles Daisy-chain up to ten 5-Slot Ethernet cradles with batteries charger to connect several cradles to an Ethernet network. Use either a straight or crossover cable. Daisy-chaining should not be attempted when the main Ethernet connection to the first cradle is 10 Mbps as throughput issues will almost certainly result. 1. Connect power (4) to each 5-Slot Ethernet cradle. 2 3 1 4 5 4 2. Connect an Ethernet cable to one of the ports on the Ethernet switch (1) and the other end to the Primary Port (2) of the first cradle. 3. Connect an Ethernet cable to the Secondary Port (3) of the first cradle. 4. Connect the other end of the Ethernet cable (5) to the Primary Port of the next 5-Slot Ethernet cradle. 5. Connect additional cradles as described in steps 3 and 4. Ethernet Settings Configure the Ethernet communication using StageNow. For detailed information on configuring the Ethernet communication, refer to techdocs.zebra.com/ stagenow. 99 Accessories LED Indicators There are two green LEDs on the side of the cradle and on each Ethernet port. These green LEDs light and blink to indicate the data transfer rate. Table 15 LED Data Rate Indicators Data Rate 1 Gbps On/Blink 100 Mbps Off 10 Mbps Off 1000 LED 100/10 LED Off On/Blink On/Blink 4-Slot Battery Charger The 4-Slot Battery Charger charges up to four spare batteries. Figure 21 4-Slot Battery Charger 1 2 3 1 Battery slot 2 Battery charging LED 3 Power LED 100 Accessories Setup The 4-slot battery charger provides up to four spare battery charging. Figure 22 4-Slot Battery Charger Setup 2 1 4 3 1 Power supply 2 AC line cord 3 DC power port 4 DC line cord 20-Slot Battery Charger The 20-Slot Battery Charger charges up to 20 spare batteries. 101 Accessories Figure 23 20-Slot Battery Charger 1 2 3 1 Battery slot 2 Battery charging LED 3 Power LED 102 Accessories Setup The 20-slot battery charger can charge up to 20 spare batteries. Figure 24 20-Slot Battery Charger Setup 1 2 3 1 Power supply 2 AC line cord 3 DC line cord 103 Accessories USB Charge Cable The USB Charge Cable snaps onto the bottom of the device and is easily removed when not in use. The cable charges the device and allows the device to transfer data to a host computer. Connecting the USB Charge Cable to the Device Insert the USB Charge Cable straight onto the device until the device touches the bottom of the cable cup. NOTE: The core must be in the shell before being connected to the USB Charge Cable. · Connect the USB Charge Cable to the Converged Scanner. 104 Accessories · Connect the USB Charge Cable to the Wrist Mount. NOTE: Remove the wrist mount assembly before charging. See step 1 to 3 in Removing the Wrist Mount Assembly on page 26. USB Communication and Charging Use the USB Charge Cable for device charging and transferring data to a host computer. NOTE: The USB-C to USB-A or the USB-C to USB-C cables such as CBL-TC2X-USBC-01 and CBLTC5X-USBC2A-01 is sold separately. · To connect the USB Charge Cable (2) to a host computer, connect the USB connector of the cable to a USB-C to USB-A or a USB-C to USB-C cable (1), and then to a host computer. 1 2 105 Accessories · To charge the device using the USB Charge Cable (2), connect the USB connector of the cable to a USB-C to USB-A or a USB-C to USB-C cable (1), and then to the power supply. 1 2 Disconnecting the USB Charge Cable Disconnect the USB charge cable carefully from the device after use. 1. Grasp the cable cup in one hand and the device in the other hand. 106 Accessories 2. Remove the device by pulling straight up. USB Power Supply Use the power supply with the USB cable to charge the device. The power supply comes in various configurations with different plug adapters for use internationally. Setting Up the USB Power Supply 1. Pull the release button down. 2. Rotate the plug adapter up and out of the power supply. 107 Accessories 3. Insert the replacement plug adapter into the power supply. 4. Rotate the plug adapter down, and snap it into place. Trigger Assembly The Converged Scanner with the trigger assembly is worn on the index and middle fingers. A screw is provided for the users to secure the trigger assembly on the device. See Changing the Trigger Position for the Converged Scanner on page 22 to change the position of the trigger assembly. You can install a screw to the trigger assembly on the Converged Scanner to prevent other users from unmounting it. See Locking the Trigger Assembly on page 108 for instructions. Locking the Trigger Assembly To prevent the operator from removing the trigger assembly, secure it on the Converged Scanner using a screw (provided). 1. On the bottom of the device, lift the finger comfort pad from the front of the device, and then lift it from the rear. 108 Accessories 2. To secure the trigger assembly (1), use a Torx T4 screwdriver to tighten a screw (provided) with a torque requirement of 0.9 kgf-cm. 1 Deflector on the Converged Scanner The deflector on the Converged Scanner adds protection to the touch screen and the SE4770 scan engine. The deflector has laser safety warning markings and must always be fitted when using the device. Replacing the Deflector The deflector is mounted to the Converged Scanner shell with two screws. Replace a new deflector when necessary. Unmount the core from the trigger and shell assembly, and then unmount the trigger assembly. 109 Accessories 1. Loosen the screws underneath the shell. 2. Rotate the deflector (1) away from the shell (2). 1 2 3. Replace a new deflector to the shell. 4. Torque screws underneath the shell to 1.2 kgf-cm (6.7 lbf-in) with a Phillips PH0 screwdriver. Replace the core into the shell, and then replace the trigger assembly. 110 Accessories Finger Strap of the Trigger Assembly The finger strap is used for securely holding the Converged Scanner on the index and middle fingers. Replace the finger strap on the trigger assembly when necessary. Replacing the Finger Strap The finger strap on the trigger assembly is removable. · To remove the finger strap: a) Pull the finger strap horizontally away from the locking slot. 1 b) Lift the strap buckle (1) before pulling the other end of the strap away. · To replace the finger strap: a) Lift the strap buckle and push the end of the finger strap through. b) Insert the finger strap horizontally into the locking slot as shown. 111 Accessories Back of Hand Mount The back of hand (BOH) mount allows the WS50 Converged Scanner to be installed on the back of your hand and provides a remote finger trigger. It must be used with the hand mount glove and is available for right-handed and left-handed users. Figure 25 WS50 Back of Hand Mount 1 2 2 3 4 5 1 BOH mount contacts 2 Glove strap slot 3 BOH mount latch 4 Trigger cable 5 Finger trigger Installing the Back of Hand Mount Mount the Back of Hand (BOH) mount to the hand wrap, and then install the core in shell onto the BOH mount. Determine whether the device is used on the right or left hand. NOTE: The described procedures are applicable to both right-handed and left-handed users. The steps in this section is using a right-hand wrap as an example. 112 Accessories 1 2 3 The BOH mount has three slots for the user to position the trigger cable. Insert the trigger cable into one of the slots according to the size of the user's hand: 1 For large-hand users 2 For medium-hand users 3 For small-hand users 1. To mount a BOH mount to the hand wrap: a) Insert the trigger cable and button (1) through the trigger slot of the hand wrap (2). 1 2 b) Insert the strap (2) through one of the strap slots (3) on the BOH mount (1). 1 2 3 c) Insert the strap through the other slot of the mount, and then fasten it with the hook and loop fastener. 113 Accessories 2. Position the hand wrap on the hand by sliding your hand through the hand wrap, with your thumb through the smaller opening and your remaining four fingers through the larger opening. 3. Slide the strap (1) through the buckle and secure the end of the strap in place with the hook and loop fastener. 1 Adjust the strap to a comfortable position to fit securely by tightening or loosening the strap. 4. Position the trigger button so that the button is easy-access to your thumb, and then secure it on the hand wrap using the hook and loop fastener. 114 Accessories 5. Slide the core (1) in shell onto the BOH mount. Press the BOH mount button (2) when mounting. 1 2 Release the button (2) when the device snaps into place on the BOH mount. 6. Reposition the mount on the hand wrap to align the mount with the middle finger knuckle. 7. Tighten or loosen the hand wrap strap, if necessary. To unmount the core in shell from the BOH mount, press the BOH mount button and slide the core in shell away from the BOH mount button. 115 Accessories Unmounting the Back of Hand Mount 1. To detach the core in the shell from the BOH mount: a) Press the BOH mount button (2) and then slide the core in the shell (1) to the left. 1 2 b) Lift the core in the shell off the BOH mount. 116 Accessories 2. Unfasten the strap (2) securing the BOH mount. 1 2 3. Unfasten the hand mount strap (1) and then slide your hand out from the hand wrap. 4. Remove the finger trigger button and cable from the hand wrap. 117 Accessories Assembling the Wrist Mount This section describes how to assemble the wrist mount. 1. Open the antenna pocket and insert the cable into the pocket slot. Squeeze the strap to allow the cable to pass through. 2. Feed the cable through the pocket slot and out the shaped cutout. For right-handed units, use the tab to secure the cable in place. 118 Accessories 3. Orient the antenna to match the image on the pocket, and then insert the antenna into the pocket. 4. Attach the mounting plate to the wrist strap. 119 Accessories 5. Connect the cable to the mounting plate. For right-handed units, gently bend the cable backward and connect. 6. Roll any excess cable under the antenna and close the pocket with the hook and loop closure. 7. Pass the end fastener of the wrist strap through the narrow opening, and then snap the fasteners together. 120 Accessories 8. Attach the wrist strap, and then turn the knob to tighten it. 9. Attach the core device to the mounting plate. 121 Accessories Assembling the Back of Hand Mount with the External Antenna 1. Insert the cable into the pocket, and then pull the cable through the pocket slot. 122 Accessories 2. Orient the antenna to match the image on the pocket, and then insert the antenna into the pocket. 3. Insert the cable into the slot closest to the antenna. 123 Accessories 4. Feed the cable through the wrist strap turning it at the junction, and then pull the cable out through the furthest slot as seen in the figure. Use one hand to feed the cable while the other directs it. 5. Insert the wrist strap end into the narrow opening. 124 Accessories 6. Pull back the strap located on the hand wrap. 7. Attach the wrist strap to the hand wrap by pressing them together using the hook and loop fastener. 125 Accessories 8. Insert the trigger cable and button through the trigger slot of the hand wrap. 9. Insert the strap through the strap slots on the hand mount, and then fasten it with the hook and loop fastener. 126 Accessories 10. Connect the cable to the hand mount. 11. Position the hand wrap by sliding your hand through the wrist strap and hand wrap, with your thumb through the smaller opening and the remaining fingers through the larger opening. 127 Accessories 12. Slide the strap through the buckle and secure the end of the strap in place with the hook and loop fastener. Adjust the hand strap to a comfortable position and to fit securely by tightening or loosening the strap. 128 Accessories 13. Adjust the wrist strap to a comfortable position by tightening or loosening the strap, and then secure the end of the strap in place with the hook and loop fastener. 129 Accessories 14. Attach the core device to the hand mount. The final assembly appears as follows. 130 Application Deployment Application Deployment This section provides an overview of device security, app development, and app management. It also provides instructions for installing apps and updating the device software. NOTE: Ensure that the date is set correctly before installing certificates or when accessing secure websites. Android Security The device implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust). NOTE: Ensure the date is set correctly before installing certificates or when accessing secure web sites. Secure Certificates If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the device's secure credential storage, before configuring access to the VPN or Wi-Fi networks. If downloading the certificates from a web site, set a password for the credential storage. The device supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx or other extension, change to .p12). The device also installs any accompanying private key or certificate authority certificates contained in the key store. Installing a Secure Certificate If required by the VPN or Wi-Fi network, install a secure certificate on the device. 1. Copy the certificate from the host computer to the root of the microSD card or the device's internal memory. 2. Go to Settings. 3. Touch Security > Encryption & credentials. 131 Application Deployment 4. Touch Install a certificate and select one of the following: · CA certificate · VPN & app user certification · Wi-Fi certificate. 5. Navigate to the location of the certificate file. 6. Touch the filename of the certificate to install. 7. If prompted, enter the password for credential storage. If a password has not been set for the credential storage, enter a password for it twice, and then touch OK. 8. If prompted, enter the certificate's password and touch OK. Configuring Credential Storage Settings Configure credential storage from the device settings. 1. Go to Settings. 2. Touch Security > Encryption & credentials . 3. Select an option. · Touch Trusted credentials to display the trusted system and user credentials. · Touch User credentials to display user credentials. · Touch Install a certificate to install a secure certificate from the internal storage. · Touch Clear credentials to delete all secure certificates and related credentials. Android Development Tools Development tools for Android include Android Studio, EMDK for Android, and StageNow. Android Development Workstation Android development tools are available at developer.android.com. To start developing applications for the device, download Android Studio. Development can take place on a Microsoft® Windows®, Mac® OS X®, or Linux® operating system. Applications are written in Java or Kotlin, but compiled and executed in the Dalvik virtual machine. Once the Java code is compiled cleanly, the developer tools make sure the application is packaged properly, including the AndroidManifest.xml file. Android Studio contains a full featured IDE as well as SDK components required to develop Android applications. Enabling Developer Options The Developer options screen sets development-related settings. By default, the Developer Options are hidden. 1. Go to Settings. 2. Touch About phone. 132 Application Deployment 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 5. Touch Back. 6. Touch System > Advanced > Developer options . 7. Slide the USB debugging switch to the ON position. EMDK for Android EMDK for Android provides developers with tools to create business applications for enterprise mobile devices. It is designed for use with Google's Android Studio and includes Android class libraries such as Barcode, sample applications with source code, and the associated documentation. EMDK for Android allows applications to take full advantage of the capabilities that Zebra devices have to offer. It embeds Profile Manager technology within Android Studio IDE, providing a GUI-based development tool designed specifically for Zebra devices. This allows fewer lines of code, resulting in reduced development time, effort, and errors. See Also For more information go to techdocs.zebra.com. RFID SDK RFID SDK for Android is an Android aar library that adds a comprehensive set of APIs to easily create powerful applications for the WS50 RFID. RFID SDK for Android includes a class library, sample apps, and source code to enable developers to easily build apps that take full advantage of the power of the Zebra device. RFID SDK is used to develop applications such as RFID Utility which is the pre-installed application on the WS50 RFID. The utility showcases the capabilities of RFID, and it appears when an RFID module is present. See Also For more information go to techdocs.zebra.com. StageNow for Android StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick and easy creation of device profiles, and can deploy to devices simply by scanning a barcode, reading a tag, or playing an audio file. The StageNow Staging Solution includes the following components: · The StageNow Workstation tool installs on the staging workstation (host computer) and lets the administrator easily create staging profiles for configuring device components, and perform other staging actions such as checking the condition of a target device to determine suitability for software upgrades or other activities. The StageNow Workstation stores profiles and other created content for later use. · The StageNow Client resides on the device and provides a user interface for the staging operator to initiate staging. The operator uses one or more of the desired staging methods (print and scan a barcode, read an NFC tag or play an audio file) to deliver staging material to the device. 133 Application Deployment See Also For more information go to techdocs.zebra.com. ADB USB Setup To use the ADB, install the development SDK on the host computer then install the ADB and USB drivers. Before installing the USB driver, make sure that the development SDK is installed on the host computer. Go to developer.android.com/sdk/index.html for details on setting up the development SDK. The ADB and USB drivers for Windows and Linux are available on the Zebra Support Central web site at zebra.com/support. Download the ADB and USB Driver Setup package. Follow the instructions with the package to install the ADB and USB drivers for Windows and Linux. Enabling USB Debugging By default, USB debugging is disabled. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 5. Touch Back. 6. Touch System > Advanced > Developer options . 7. Slide the USB debugging switch to the ON position. 8. Touch OK. 9. Connect the device to the host computer using the USB Cable. The Allow USB debugging? dialog box appears on the device. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 10. Touch OK or Allow. 11. On the host computer, navigate to the platform-tools folder and open a command prompt window. 12. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 13. Return to the Home screen. 134 Application Deployment Entering Android Recovery Manually Many of the update methods discussed in this section require putting the device into Android Recovery mode. If you are unable to enter Android Recovery mode through adb commands, use the following steps to manually enter Android Recovery mode. IMPORTANT: Connect the device to the USB cable prior to performing the following steps to enter Android Recovery mode. NOTE: When the device connecting with the USB cable reboots, press the scan trigger button to enter Fastboot mode. 1. On the Quick Access panel, press and hold the Power button until the menu appears. 2. Press Restart. 3. Press and hold the Back button until the Zebra logo displays, and then release the button. The System Recovery screen appears. Application Installation Methods After an application is developed, install the application onto the device using one of the supported methods. NOTE: To ensure the stable operation of the device, the recommended maximum memory utilization for the device should be kept below 350 MB for total user applications. This includes Enterprise Mobility Management (EMM). · Android Debug Bridge · Wireless Android Debug Bridge · Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM software documentation for details. Installing Applications Using the Android Debug Bridge Use ADB commands to install applications onto the device. 1. Ensure that the ADB drivers are installed on the host computer. 135 Application Deployment 2. Connect the device to a host computer using a USB cable. 3. Go to Settings. 4. Touch System > Advanced > Developer options . 5. Slide the USB debugging switch to the ON position. 6. Touch OK. 7. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 8. Touch OK or Allow. 9. On the host computer, navigate to the platform-tools folder and open a command prompt window. 10. Type adb install <application>. where: <application> = the path and filename of the apk file. 11. Disconnect the device from the host computer. Installing Applications Using Wireless ADB Use ADB commands to install an application onto the device. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. IMPORTANT: Ensure the latest adb files are installed on the host computer. IMPORTANT: The device and host computer must be on the same wireless network. 1. Go to Settings. 2. Touch System > Advanced > Developer options . 3. Slide the USB debugging switch to the ON position. 4. Slide the Wireless debugging switch to the ON position. 5. If the device and host computer are connected for the first time, the Allow wireless debugging on this network? dialog box with the Always allow from this network check box displays. Select the check box, if required. 6. Touch ALLOW. 7. Touch Wireless debugging. 136 Application Deployment 8. Touch Pair with pairing code. The Pair with device dialog box displays. 9. On the host computer, navigate to the platform-tools folder and open a command prompt window. 10. Type adb pair XX.XX.XX.XX.XXXXX. where XX.XX.XX.XX:XXXXX is the IP address and port number from the Pair with device dialog box. 11. Press Enter. 12. Type the pairing code from the Pair with device dialog box. 13. Press Enter. 14. Type adb connect XX.XX.XX.XX:XXXXX. where XX.XX.XX.XX:XXXX is the IP address & Port on the Wireless debugging screen. The device is now connected to the host computer. 15. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 16. On the host computer command prompt window type: adb install <application> 17. On the host computer, type: adb disconnect. Uninstalling an Application Free up device memory by removing unused apps. 1. Go to Settings. 2. Touch Apps & notifications. 3. Touch See all apps to view all apps in the list. 137 Application Deployment 4. Scroll through the list to the app. 5. Touch the app. The App info screen appears. 6. Touch Uninstall. 7. Touch OK to confirm. Android System Update System Update packages can contain either partial or complete updates for the operating system. Zebra distributes the System Update packages on the Zebra Support & Downloads website. Perform a system update using ADB. Performing a System Update Using ADB Use ADB to perform a system update. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate System Update package to a host computer. 1. Connect the device to a host computer using a USB cable. 2. Go to Settings. 3. Touch System > Advanced > Developer options . 4. Slide the USB debugging switch to the ON position. 5. Touch OK. 6. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 7. Touch OK or Allow. 8. On the host computer, navigate to the platform-tools folder and open a command prompt window. 9. Type adb devices. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 10. Type adb reboot recovery. 11. Press Enter. The System Recovery screen appears on the device. 12. Press the Right button to navigate to Apply upgrade from ADB. 13. Press and hold the Right button. 14. On the host computer command prompt window type adb sideload <file>. where: <file> = the path and filename of the zip file. 15. Press Enter. The System Update installs (progress appears as a percentage in the Command Prompt window) and then the System Recovery screen appears on the device. 16. Press and hold the Right button to reboot the device. 17. Disconnect the USB cable from the device. 138 Application Deployment If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. Performing a System Update Using Wireless ADB Use wireless ADB to perform a system update. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate System Update package to a host computer. IMPORTANT: Ensure the latest adb files are installed on the host computer. IMPORTANT: The device and the host computer must be on the same wireless network. 1. Go to Settings. 2. Touch System > Advanced > Developer options . 3. Slide the USB debugging switch to the ON position. 4. Slide the Wireless debugging switch to the ON position. 5. If the device and host computer are connected for the first time, the Allow wireless debugging on this network? dialog box with the Always allow from this network check box displays. Select the check box, if required. 6. Touch ALLOW. 7. Touch Wireless debugging. 8. Touch Pair with pairing code. The Pair with device dialog box displays. 9. On the host computer, navigate to the platform-tools folder and open a command prompt window. 10. Type adb pair XX.XX.XX.XX.XXXXX. where XX.XX.XX.XX:XXXXX is the IP address and port number from the Pair with device dialog box. 11. Press Enter. 12. Type the pairing code from the Pair with device dialog box. 13. Press Enter. 14. Type adb connect XX.XX.XX.XX:XXXXX. where XX.XX.XX.XX:XXXX is the IP address & Port on the Wireless debugging screen. 139 Application Deployment 15. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 16. Type: adb reboot recovery 17. Press Enter. The System Recovery screen appears on the device. 18. Press the Right button to navigate to Apply upgrade from ADB. 19. Press and hold the Right button to select. 20. On the host computer command prompt window type: adb sideload <file> where: <file> = the path and filename of the zip file. 21. Press Enter. The System Update installs (progress appears as percentage in the Command Prompt window) and then the System Recovery screen appears on the device. 22. Press and hold the Right button to reboot the device. 23. On the host computer, type: adb disconnect. If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. Verifying System Update Installation Verify that the system update was successful. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Ensure that the build number matches the new system update package file number. 140 Application Deployment Android Enterprise Reset An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (emulated storage), while preserving the contents of the /enterprise folder and its subfolders. Zebra distributes the Enterprise Reset packages on the Zebra Support & Downloads website. Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset. Performing an Enterprise Reset From Device Settings Perform an Enterprise Reset from the device settings. 1. Go to Settings. 2. Touch System > Advanced > Reset Options > Erase all data (enterprise reset). 3. Touch Erase all data twice to confirm the Enterprise Reset. Performing an Enterprise Reset Using ADB Perform an Enterprise Reset using ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer. 1. Connect the device to a host computer using a USB cable. 2. Go to Settings. 3. Touch System > Advanced > Developer options . 4. Slide the USB debugging switch to the ON position. 5. Touch OK. 6. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 7. Touch OK or Allow. 8. On the host computer, navigate to the platform-tools folder and open a command prompt window. 9. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 10. Type adb reboot recovery. 11. Press Enter. The System Recovery screen appears on the device. 141 Application Deployment 12. Press the Right button to navigate to Apply upgrade from ADB. 13. Press and hold the Right button. 14. On the host computer command prompt window type adb sideload <file> where: <file> = the path and filename of the zip file. 15. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on the device. 16. Press and hold the Right button to reboot the device. 17. Disconnect the USB cable from the device. If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. Performing an Enterprise Reset Using Wireless ADB Perform an Enterprise Reset using Wireless ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. IMPORTANT: Ensure the latest adb files are installed on the host computer. IMPORTANT: The device and host computer must be on the same wireless network. 1. Go to Settings. 2. Touch System > Advanced > Developer options . 3. Slide the Wireless debugging switch to the ON position. 4. If the device and host computer are connected for the first time, the Allow wireless debugging on this network? dialog box with the Always allow from this network check box displays. Select the check box, if required. 5. Touch ALLOW. 6. Touch Wireless debugging. 7. Touch Pair with pairing code. The Pair with device dialog box displays. 8. On the host computer, navigate to the platform-tools folder and open a command prompt window. 142 Application Deployment 9. Type adb pair XX.XX.XX.XX.XXXXX. where XX.XX.XX.XX:XXXXX is the IP address and port number from the Pair with device dialog box. 10. Press Enter. 11. Type the pairing code from the Pair with device dialog box 12. Press Enter. The Pair with device dialog box closes automatically once the pairing is successful. 13. Type adb connect XX.XX.XX.XX:XXXXX. where XX.XX.XX.XX:XXXX is the IP address & Port on the Wireless debugging screen. The device is now connected to the host computer. 14. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 15. Type: adb reboot recovery 16. Press Enter. The Factory Recovery screen appears on the device. 17. Press the Right button to navigate to Apply upgrade from ADB. 18. Press and hold the Right button to select. 19. On the host computer command prompt window type: adb sideload <file> where: <file> = the path and filename of the zip file. 20. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on the device. 21. Press and hold the Right button reboot the device. 22. On the host computer, type: adb disconnect. If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. 143 Application Deployment Android Factory Reset A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image. Zebra distributes the Factory Reset packages on the Zebra Support & Downloads website. Performing a Factory Reset Using ADB Perform a Factory Reset using ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. 1. Connect the device to a host computer using a USB cable. 2. Go to Settings. 3. Touch System > Advanced > Developer options . 4. Slide the USB debugging switch to the ON position. 5. Touch OK. 6. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 7. Touch OK or ALLOW. 8. On the host computer, navigate to the platform-tools folder and open a command prompt window. 9. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 10. Type: adb reboot recovery 11. Press Enter. The System Recovery screen appears on the device. 12. Press the Right button to navigate to Apply upgrade from ADB or Apply downgrade from ADB. 13. Press and hold the Right button to select. 14. On the host computer command prompt window typeadb sideload <file>. where: <file> = the path and filename of the zip file. 15. Press Enter. The Factory Reset package installs, and then the System Recovery screen appears on the device. 144 Application Deployment 16. Press and hold the Right button to reboot the device. 17. Disconnect the USB cable from the device. If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. Performing a Factory Rest Using Wireless ADB Perform a Factory Reset using Wireless ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. IMPORTANT: Ensure the latest adb files are installed on the host computer. IMPORTANT: The device and host computer must be on the same wireless network. 1. Go to Settings. 2. Touch System > Advanced > Developer options . 3. Slide the USB debugging switch to the ON position. 4. Slide the Wireless debugging switch to the ON position. 5. If the device and host computer are connected for the first time, the Allow wireless debugging on this network? dialog box with the Always allow from this network check box displays. Select the check box, if required. 6. Touch ALLOW. 7. Touch Wireless debugging. 8. Touch Pair with pairing code. The Pair with device dialog box displays. 9. On the host computer, navigate to the platform-tools folder and open a command prompt window. 10. Type adb pair XX.XX.XX.XX.XXXXX. where XX.XX.XX.XX:XXXXX is the IP address and port number from the Pair with device dialog box. 11. Press Enter. 12. Type the pairing code from the Pair with device dialog box 13. Press Enter. 145 Application Deployment 14. Type adb connect XX.XX.XX.XX:XXXXX. where XX.XX.XX.XX:XXXX is the IP address & Port on the Wireless debugging screen. 15. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 16. Type: adb reboot recovery 17. Press Enter. The Factory Recovery screen appears on the device. 18. Press the Right button to navigate to Apply upgrade from ADB or Apply downgrade from ADB. 19. Press and hold the Right button to select. 20. On the host computer command prompt window type: adb sideload <file> where: <file> = the path and filename of the zip file. 21. Press Enter. The Factory Reset package installs and then the System Recovery screen appears on the device. 22. Press and hold the Right button to reboot the device. 23. On the host computer, type: adb disconnect. If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually on page 135. Android Storage The device contains multiple types of file storage. · Random Access Memory (RAM) · Enterprise folder. Random Access Memory Executing programs use RAM to store data. Data stored in RAM is lost upon a reset. The operating system manages how applications use RAM. It only allows applications and component processes and services to use RAM when required. It may cache recently used processes in RAM, so they restart more quickly when opened again, but it will erase the cache if it needs the RAM for new activities. 146 Application Deployment The screen displays the amount of used and free RAM. · Performance - Indicates memory performance. · Total memory - Indicates the total amount of RAM available. · Average used (%) - Indicates the average amount of memory (as a percentage) used during the period of time selected (default - 3 hours). · Free - Indicates the total amount of unused RAM. · Memory used by apps - Touch to view RAM usage by individual apps. Viewing Memory View the amount of memory used and free RAM. 1. Go to Settings. 2. Touch System > Advanced > Developer options . 3. Touch Memory. Enterprise Folder The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted). Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM. Managing Apps Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and any files, settings, and other data they use. They also use RAM when they are running. 1. Go to Settings. 2. Touch Apps & notifications. 3. Touch See all XX apps to view all apps on the device. 4. Touch > Show system to include system processes in the list. 5. Touch an app, process, or service in the list to open a screen with details about it and, depending on the item, to change its settings, permissions, notifications and to force stop or uninstall it. App Details Apps have different kinds of information and controls. · Force stop - Stop an app. · Disable - Disable an app. · Uninstall - Remove the app and all of its data and settings from the device. · Notifications - Set the app notification settings. 147 Application Deployment · Permissions - Lists the areas on the device that the app has access to. · Storage & cache - Lists how much information is stored and includes buttons for clearing it. · Mobile data & Wi-Fi - Provides information about data consumed by an app. · Mobile data & Wi-Fi - Provides information about data consumed by an app. Mobile data not supported. · Advanced · Screen time - Displays the amount of time the app has displayed on the screen. · Battery - Lists the amount of computing power used by the app. · Open by default - If you have configured an app to launch certain file types by default, you can clear that setting here. · Display over other apps - Allows an app to display on top of other apps. · App details - Provides a link to additional app details on the Play store. · Additional settings in the app - Opens settings in the app. · Modify system settings - Allows an app to modify the system settings. Managing Downloads Files and apps downloaded using the Browser or Email are stored on the Internal storage in the Download directory. Use the Downloads app to view, open, or delete downloaded items. 1. Swipe the screen up and touch . 2. Touch > Downloads. 3. Touch and hold an item, select items to delete and touch . The item is deleted from the device. 148 Maintenance and Troubleshooting Maintenance and Troubleshooting This section explains how to maintain and troubleshoot the device. Maintaining the Device Follow these guidelines to maintain the device properly. For trouble-free service, observe the following tips when using the device: · To avoid scratching the screen, use a Zebra approved capacitive compatible stylus intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the device screen. · The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact. · Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources. · Do not store the device in any location that is dusty, damp, or wet. · Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a soft cloth moistened with an approved cleanser. · Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns. · A screen protector is applied to the device. Zebra recommends using a screen protector to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: · Protection from scratches and gouges · Durable writing and touch surface with tactile feel · Abrasion and chemical resistance · Glare reduction · Keeping the device's screen looking new · Quick and easy installation. 149 Maintenance and Troubleshooting Battery Safety Guidelines To use the device safely, you must follow the battery guidelines. · The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non-commercial environment. · Follow battery usage, storage, and charging guidelines found in this guide. · Improper battery use may result in a fire, explosion, or other hazard. · To charge the mobile device battery, the ambient battery and charger temperatures must be between 2°C to 46°C (35.6°F to 114.8°F). · Do not use incompatible batteries and chargers, including non-Zebra batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact the Global Customer Support Center. · For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program. · To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a hologram. Do not fit any battery without checking it has the authentication hologram. · Do not disassemble or open, crush, bend or deform, puncture, or shred the battery. · Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat. · Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals. · Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard. · Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer. · Battery usage by children should be supervised. · Please follow local regulations to properly dispose of used rechargeable batteries. · Do not dispose of batteries in fire. · Seek medical advice immediately if a battery has been swallowed. · In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with water for 15 minutes, and seek medical advice. · If you suspect damage to your equipment or battery, contact Customer Support to arrange for inspection. 150 Maintenance and Troubleshooting Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight Exceeding the operating temperature by external hot environments will cause the device's thermal sensor to notify the user of a shutdown of the WAN modem or shutdown the device until the device's temperature returns to the operational temperature range. · Avoid direct sunlight to the device - The easiest way to prevent overheating is to keep the device out of direct sunlight. The device absorbs light and heat from the sun and retains it, getting hotter the longer it remains in sunlight and heat. · Avoid leaving the device in a vehicle on a hot day or hot surface - Similar to leaving the device out in direct sunlight, the device will also absorb the thermal energy from a hot surface or when left on the dashboard of a vehicle or seat, getting warmer the longer it remains on the hot surface or inside the hot vehicle. · Turn off unused apps on the device. Open, unused apps running in the background can cause the device to work harder, which in turn may cause it to heat up. This will also improve your mobile computer device's battery life performance. · Avoid turning your screen brightness up - Just the same as running background apps, turning your brightness up will force your battery to work harder and create more heat. Minimizing your screen brightness may extend operating the mobile computer device in hot environments. Cleaning Instructions CAUTION: Always wear eye protection. Read the warning label on alcohol product before using. If you have to use any other solution for medical reasons please contact the Global Customer Support Center for more information. WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines. Approved Cleanser Active Ingredients 100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, ammonium chloride, or mild dish soap. IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool. Approved cleaners include: · Purell Ethanol Wipes · 409 Glass Cleaner · Windex Blue Harmful Ingredients The following chemicals are known to damage the plastics on the device and should not come in contact with the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; aqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform. 151 Maintenance and Troubleshooting Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of the device. Device Cleaning Instructions Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, instead gently wipe the unit. Be careful not to let liquid pool around the display window or other places. Before use, allow the unit to air dry. NOTE: For thorough cleaning, it is recommended to first remove all accessory attachments, such as hand straps or cradle cups from the mobile device and to clean them separately. Special Cleaning Notes Do not handle the device while wearing vinyl gloves containing phthalates. Remove vinyl gloves and wash hands to eliminate any residue left from the gloves. If products containing any of the harmful ingredients listed above are used prior to handling the device, such as a hand sanitizer that contains ethanolamine, hands must be completely dry before handling the device to prevent damage to the device. IMPORTANT: If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the chemical as possible and clean with an alcohol wipe. It is also recommended to install the battery in the terminal prior to cleaning and disinfecting the device to help minimize buildup on the connectors. When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the cleaning/disinfectant agent manufacturer. Cleaning Materials Required · Alcohol wipes · Lens tissue · Cotton-tipped applicators · Isopropyl alcohol · Can of compressed air with a tube. Cleaning Frequency The cleaning frequency is at the customer's discretion due to the varied environments in which the mobile devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to clean the mobile device to avoid the build-up of particles, which makes the device more difficult to clean later on. For consistency and optimum image capture, it is recommended to clean the camera window periodically especially when used in environments prone to dirt or dust. Cleaning the Device This section describes how to clean the housing, display, and camera for the device. 152 Maintenance and Troubleshooting Housing Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe. Display The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking. Camera and Exit Window Wipe the camera and exit window periodically with lens tissue or other material suitable for cleaning optical material such as eyeglasses. Cleaning Battery Connectors 1. Remove the main battery from the mobile computer. 2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol. 3. To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back and forth across the connectors on the battery and terminal sides. Do not leave any cotton residue on the connectors. 4. Repeat at least three times. 5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the connectors. 6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary. CAUTION: After cleaning the battery connectors with bleach-based chemicals, follow the Battery Connector Cleaning instructions to remove bleach from the connectors. Cleaning Cradle Connectors 1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol. 3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator back and forth from one side of the connector to the other. Do not leave any cotton residue on the connector. 4. All sides of the connector should also be rubbed with the cotton-tipped applicator. 5. Remove any lint left by the cotton-tipped applicator. 6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove. 7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle. If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low humidity requires less drying time. 153 Maintenance and Troubleshooting CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle Connectors instructions to remove bleach from the connectors. Troubleshooting In rare circumstances, to troubleshoot the device, you may need to reset the device. Resetting the Device This section describes options to reset the device. There are four reset functions: · Soft reset · Hard reset · Enterprise reset. · Factory reset. Performing a Soft Reset Perform a soft reset if applications stop responding. 1. On the Quick Access panel, press and hold the Power button until the menu appears. 2. Touch Restart. The device reboots. Performing a Hard Reset Perform a hard reset if the device stops responding. 1. Press and hold both the Back and Home buttons. 2. When the screen turns off, release the buttons. The device reboots. 154 Maintenance and Troubleshooting Troubleshooting the Device Table 16 Troubleshooting the Device Problem Cause Solution Device does not turn on. Battery not charged. Battery not installed properly. Charge or replace the battery in the device. Ensure battery is installed properly. See Installing the Battery on page 20. System crash. Perform a soft reset. If the device still does not turn on, perform a hard reset. Battery did not charge. Battery failed. Replace battery. If the device still does not operate, try a soft reset, then a hard reset. Device removed from cradle before charging completed. Insert the device into the cradle and begin charging. The battery fully charges in approximately 3 hours (from 0 to 90%). Extreme battery temperature. The battery and charger temperatures must be between 2°C and 46°C (35.6°F and 114.8°F). During data communication, no data was transmitted, or transmitted data was incomplete. Device unplugged from host computer during communication. Communication software was incorrectly installed or configured. Reconnect the programming cable to the host computer and re-transmit. See system administrator. During data communication over WiFi, no data transmitted, or transmitted data was incomplete. Wi-Fi radio is not on. You moved out of range of an access point. Turn on the Wi-Fi radio. Move closer to an access point. Device turns itself off. Device is inactive The device turns off after a period of inactivity. If the device is running on battery power, this period can be set to 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, or 30 minutes. Change the setting if you need a longer delay before the automatic shutoff feature activates. Battery is depleted Place the device in the cradle to re-charge the battery. Replace the battery. Battery is not inserted properly Insert the battery properly. See Installing the Battery on page 20. The devices' battery is low and it powers down to protect memory content. Place the device in the cradle to re-charge the battery. No sound Volume setting is low or Adjust the volume. turned off. 155 Maintenance and Troubleshooting Table 16 Troubleshooting the Device (Continued) Problem Cause Tapping the window buttons or icons does not activate the corresponding feature. The device is not responding. The device does not decode with reading barcode. Unreadable barcode. Distance between exit window and barcode is incorrect. Device is not programmed for the barcode Device is not programmed to generate a beep. Solution Reboot the device. Ensure the symbol is not defaced. Move the device closer or further from the barcode to the proper scanning range. Verify that the device can read the type of barcode being scanned. Ensure that the barcode parameters are set properly for the barcode being scanned. Verify that a beep on a good decode is used. 2-Slot Charge Only Cradle Table 17 Troubleshooting the 2-Slot Charge Only Cradle Symptom Possible Cause Action Battery is not charging. Device removed from the cradle too soon. Replace the device in the cradle. The standard or high-capacity battery in device charges from fully depleted to 90% in approximately 3 hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Device is not inserted correctly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). LEDs do not light when Cradle is not receiving Ensure the power cable is connected securely to device is inserted. power. both the cradle and to AC power. Device is not seated firmly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. 10-Slot Charge Only Cradle Table 18 Troubleshooting the 10-Slot Charge Only Cradle Symptom Possible Cause Action Battery is not charging. Device removed from the cradle too soon. Replace the device in the cradle. The standard or high-capacity battery in device charges from fully depleted to 90% in approximately 3 hours. 156 Maintenance and Troubleshooting Table 18 Troubleshooting the 10-Slot Charge Only Cradle (Continued) Symptom Possible Cause Action Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Device is not inserted correctly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). LEDs do not light when Cradle is not receiving Ensure the power cable is connected securely to device is inserted. power. both the cradle and to AC power. Device is not seated firmly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. 5-Slot Ethernet Cradle with Battery Charger Table 19 Troubleshooting the 5-Slot Ethernet Cradle with Battery Charger Symptom Possible Cause Action During communication, no data transmits, or transmitted data was incomplete. Device removed from cradle during communications. Incorrect cable configuration. Replace device in cradle and retransmit. Ensure that the correct cable configuration. Device has no active connection. An icon is visible in the status bar if a connection is currently active. Battery is not charging. Device removed from the cradle too soon. Replace the device in the cradle. The standard or high-capacity battery in device charges from fully depleted to 90% in approximately 3 hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Device is not inserted correctly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). LEDs do not light when Cradle is not receiving Ensure the power cable is connected securely to device is inserted. power. both the cradle and to AC power. Device is not seated firmly in the cradle. Remove and re-insert the device into the cradle, ensuring it is firmly seated. Spare Battery not charging. Charger is not receiving Ensure the power cable is connected securely to power. both the charger and to AC power. Spare battery is not correctly seated. Remove and re-insert the battery into the battery adapter, ensuring it is correctly seated. Battery adapter is not seated properly. Remove and re-insert the battery adapter into the charger, ensuring it is correctly seated. 157 Maintenance and Troubleshooting Table 19 Troubleshooting the 5-Slot Ethernet Cradle with Battery Charger (Continued) Symptom Possible Cause Action Battery was removed from the charger or charger was unplugged from AC power too soon. Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard or high-capacity spare battery charges from fully depleted to 90% in approximately 3 hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). Spare Battery Charging LED does not light when spare battery is inserted. Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated. 4-Slot Battery Charger Table 20 Troubleshooting the 4-Slot Battery Charger Symptom Possible Cause Action Spare Battery not charging. Charger is not receiving Ensure the power cable is connected securely to power. both the charger and to AC power. Spare battery is not correctly seated. Remove and re-insert the battery into the battery adapter, ensuring it is correctly seated. Battery adapter is not seated properly. Remove and re-insert the battery adapter into the charger, ensuring it is correctly seated. Battery was removed from the charger or charger was unplugged from AC power too soon. Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard or high-capacity spare battery charges from fully depleted to 90% in approximately 3 hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). Spare Battery Charging LED does not light when spare battery is inserted. Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated. 158 Maintenance and Troubleshooting 20-Slot Battery Charger Table 21 Troubleshooting the 20-Slot Battery Charger Symptom Possible Cause Action Spare Battery not charging. Charger is not receiving Ensure the power cable is connected securely to power. both the charger and to AC power. Spare battery is not correctly seated. Remove and re-insert the battery into the battery adapter, ensuring it is correctly seated. Battery adapter is not seated properly. Remove and re-insert the battery adapter into the charger, ensuring it is correctly seated. Battery was removed from the charger or charger was unplugged from AC power too soon. Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard or high-capacity spare battery charges from fully depleted to 90% in approximately 3 hours. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Ambient temperature of Move the cradle to an area where the ambient the cradle is too warm. temperature is between 2°C and 46°C (35.6°F and 114.8°F). Spare Battery Charging LED does not light when spare battery is inserted. Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated. 159 Technical Specifications Technical Specifications For device technical specifications, go to zebra.com/support. SE4770-SR Decode Zones The table below lists the typical distances for selected barcode densities. Table 22 SE4770-SR Decode Distances Symbology 3 mil Code 39 5 mil Code 128 5 mil PDF417 6.67 mil PDF417 10 mil DataMatrix 100% UPCA 15 mil Code 128 20 mil Code 39 20 mil QR 3.0 in. 7.6 cm 2.3 in. 5.8 cm 3.0 in. 7.6 cm 2.5 in. 6.4 cm 2.1 in. 5.3 cm 1.6 in. 4.1 cm 2.4 in. 6.1* cm 1.6 in. 4.1 cm 1.1 in. 2.8 cm Typical Working Ranges Near Far 5.8 in. 14.7 cm 9.8 in. 24.9 cm 7.9 in. 20.1 cm 10.1 in. 25.7 cm 11.0 in. 27.9 cm 24.9 in. 63.2 cm 27.8 in. 70.1 cm 36.1 in. 91.7 cm 17.5 in. 44.5 cm 160 Technical Specifications Table 22 SE4770-SR Decode Distances (Continued) Symbology Typical Working Ranges Near Far * Limited by width of barcode in field of view. Note: · Photographic quality barcode at 18° tilt pitch angle under 30 fcd ambient illumination. · Distances measured from front edge of scan engine chassis. I/O Connector Pin-Outs Describes the pin-outs for the I/O connector. CAUTION: The interface connector at the bottom of the device is not removable. Trying to remove the connector will cause damage to the device and can void warranty. Figure 26 I/O Connector 1 8 Table 23 I/O Connector Pin-Outs Pin Signal 1 GND 2 CC 3 POWER IN 4 RSVD GPIO 5 VBUS 6 D+ 7 D- 8 GND Description Ground Micro USB A/B Configuration Channel DC Power input Unused USB power input (device)/output (host) USB Data + USB Data Ground 161 Technical Specifications 2-Slot Charge Only Cradle Table 24 2-Slot Charge Only Cradle Technical Specifications Item Description Dimensions Height: 117.3 mm (4.6 in.) Width: 97.5 mm (3.8 in.) Depth: 147.7 mm (5.8 in.) Weight 0.48 kg (1.06 lbs.) Input Voltage 12 VDC Power Consumption Up to 10 watts Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to concrete at room temperature. Electrostatic Discharge (ESD) +/- 20 kV air +/- 10 kV contact discharge 10-Slot Charge Only Cradle Table 25 10-Slot Charge Only Cradle Technical Specifications Item Description Dimensions Height: 124.8 mm (4.9 in.) Width: 489.0 mm (19.3 in.) Depth: 147.7 mm (5.8 in.) Weight 2.42 kg (5.35 lbs.) Input Voltage 12 VDC Power Consumption Up to 50 watts Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature. Electrostatic Discharge (ESD) +/- 20 kV air +/- 10 kV contact discharge 162 Technical Specifications 5-Slot Ethernet Cradle with Battery Charger Table 26 5-Slot Ethernet Cradle with Battery Charger Technical Specifications Item Description Dimensions Height: 105.0 mm (4.1 in.) Width: 489.0 mm (19.3 in.) Depth: 133.7 mm (5.3 in.) Weight 2.40 kg (5.29 lbs.) Input Voltage 12 VDC Power Consumption Up to 45 watts Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature. Electrostatic Discharge (ESD) +/- 20kV air +/- 10 kV contact discharge 4-Slot Battery Charger Table 27 4-Slot Battery Charger Technical Specifications Item Description Dimensions Height: 101.7 mm (4.0 in.) Width: 97.5 mm (3.8 in.) Depth: 147.4 mm (5.8 in.) Weight 0.33 kg (0.73 lbs.) Input Voltage 12 VDC Power Consumption Up to 16 watts Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature. Electrostatic Discharge (ESD) +/- 20 kV air +/- 10 kV contact discharge 163 Technical Specifications 20-Slot Battery Charger Table 28 20-Slot Battery Charger Technical Specifications Item Description Dimensions Height: 108.8 mm (4.28 in.) Width: 489.0 mm (19.3 in.) Depth: 147.4 mm (5.8 in.) Weight 2.72 kg (6.00 lbs.) Input Voltage 12 VDC Power Consumption Up to 80 watts Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature. Electrostatic Discharge (ESD) +/- 20 kV air +/- 10 kV contact discharge USB Charge Cable Table 29 USB Charge Cable Technical Specifications Item Description Length 50 mm Weight 40 g Input Voltage 5 VDC Operating Temperature 0 °C to 40°C (32 °F to 104°F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) 85% relative humidity (RH) condensing Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing in the operating temperature range Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature. Electrostatic Discharge (ESD) +/- 20 kV air +/- 10 kV contact +/- 10 kV indirect discharge 164 Technical Specifications Antenna Cables This table outlines color variations of the RFID antenna cables by region. Table 30 WS50 UHG RFID Cable Color Variations Items Cable - Gray (210 mm) Cable - Black (240 mm) Region Connector Cable/Connector EU Gray Gray/Gray Black/Gray Part number: CBL-WS5XANTR8S-01 Part number: CBL-WS5XANTR8S-01 NA Black Gray/Black Black/Black Part number: CBL-WS5XANTR9S-01 Part number: CBL-WS5XANTR9S-01 165 www.zebra.com