EZVIZ - Creating Easy Smart Homes
User Manual for EZVIZ models including: LT70 Smart Lock, LT70, Smart Lock, Lock
EZVIZ LT70 Smart Lock User Manual - EasyGates Manuals
Jan 15, 2023 — The Manual includes instructions for using and managing the product. ... The installation of EZVIZ Smart ... Launch the app and register an EZVIZ user account.
File Info : application/pdf, 18 Pages, 14.26MB
DocumentDocumentCOPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as "EZVIZ"). This user manual (hereinafter referred to as "the Manual") cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the TM website (http://www.ezviz.com). Revision Record New release January, 2023 Trademarks Acknowledgement TM, TM, and other EZVIZ's trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ'S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY'S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS. Table of Contents Instruction 1 Packing List 2 Overview 3 Installation 3 Get the EZVIZ App4 Lock Settings 5 1 Keypad 5 2 Enter Menu 5 3 Menu Index 6 4 Add Administrators/Users 6 5 Delete Administrators/Users 7 6 Look Up to the System Information 7 7 Add Fingerprint 7 8 Add Passcode 8 9 Add Card 9 10Finish the Wi-Fi Configuration 9 Lock Using 10 1 Fingerprint Unlock 10 2 Passcode Unlock 10 3 Card Unlock 11 4 Mechanical key Unlock 11 Operation and Management12 1 Emergency Unlock 12 2 Install Battery 12 3 Alarms 12 4 Restore to Factory Settings 12 Operations on the EZVIZ App 13 1 Homepage 13 2 Settings 14 Maintenance 15 1 Daily Maintenance 15 2 FAQ 15 Instruction · The installation of EZVIZ Smart Fingerprint Lock (hereinafter referred as to "lock") impacts its normal operation and service life. It is recommended to let professionals install, and drill hole for lock set in accordance with hole templet in appendix. · It is recommended to remove the lock if your house is under decoration, and reinstall it after decoration in case of lock damage and service life reduction. · Please note that disinfectant may cause damage to the lock body. · Once initialized completed, the lock will clear all user information. After lock installation and configuration, please add fingerprint, passcode or card as needed. · When battery voltage is low after using for a while, low voltage alarm alerts. Replace battery timely and pay attention to positive and negative poles. · If you leave home or do not use lock for a long time, keep mechanical key with you, and do not leave it indoors. You should take battery out to ensure lock service life. · Considering that the lock is put in an open environment, we suggest you pay attention to the safety in use, including keep properly small parts like the mechanical key or the sensing card. You should check the surrounding environment before unlocking and updating your passcode and sensing card settings on time as well in case of any danger of illegal stealing or copying of your unlocking information. · For users with flat or thin fingerprint, it is recommended to use thumb to register fingerprint for inceasing success rate, and register more than one fingerprint with the same user. the same user supports a maximum of 5 fingerprints. · The lock accommodates up to 100 fingerprints, 100 passcodes and 100 cards. 1 Packing List Front Panel (×1) Rear Panel (×1) Hole Templet (×1) Lock Body (×1) Standard Screw Bag (×1) AA-sized Battery (×8) Key Bag (×1) Square Rod (×1) Card (x2) Lock Body Screw Bag (×2) Regulatory Information (×1) 2 Quick Start Guide (×1) Overview Fingerprint Reader Keypad Card Swiping Area Doorbell Button Handle Battery Slot SET Button Mechanical Keyhole Front Panel Emergency Power Supply Interface Loudspeaker Installation Please tap to watch the installation video. Handle Battery Cover Secure Knob Rear Panel 3 Get the EZVIZ App 1. Connect your mobile phone to 2.4GHz Wi-Fi (suggested). 2. Download and install the EZVIZ app by searching for "EZVIZ" in the App Store or Google PlayTM. 3. Launch the app and register an EZVIZ user account. EZVIZ App If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for "EZVIZ". Add the Lock to EZVIZ The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail. Please add lock to EZVIZ by following steps: 1. Log in to your EZVIZ app account. 2. On the Home screen, tap "+" on the upper-right corner to go to the Scan QR Code interface. 3. Scan the QR code on the battery slot. 4. Follow the EZVIZ app wizard to add the lock to EZVIZ app account. 4 Lock Settings After installation, remove back cover of battery slot and install 8*AA-sized batteries. Then you can set the lock as needed. · Please remove protective film from lock before the first use. · Please note that disinfectant may cause damage to the lock body. 1 Keypad ~ : number key : cancel, return or exit : doorbell, confirm, initialization setting 2 Enter Menu Please follow these steps for settings. · In initial state, follow these steps for settings. 1 Press the SET button. or touch the keypad area to activate the lock. 2 "*" "#" on keypad light up. · Press "*" to exit. · Press "#" add an administrator. 3 "1" "2" "3" "*" on keypad light up. · Press "1" to add a fingerprint. · Press "2" to add a passcode. · Press "3" to add a card. · Press "*" to exit/ return. Method 1 Method 2 In non-initial state, follow these steps for settings. 1 Press the SET button. 2 Verify with administrator's fingerprint, 3 "1" "2" "3" "4" "*" on keypad light passcode or card. up. 5 3 Menu Index The menu here is for reference only. 11 Add new administrator 1 Add fingerprint 2 Add passcode 3 Add card Menu 22 Add new user 1 Add fingerprint 2 Add passcode 3 Add card 33 Delete administrator/user 4 System information 4 Add Administrators/Users 1 Enter the menu.(For detailed operations, 2 Press "1" to add an administrator, or press "2" to add a user. please refer to "Enter Menu") Role Administrator User Unlock the door Enter the Menu, and set the lock X Ordinary users can only unlock the door after entering the opening method; the administrator can not only unlock the door, but also log in to the menu to add and delete users and operate other settings. When you add an administrator or a user, the figures corresponded to the user number will light up from 001 by default ( for example, to user number 001, the three numbers 001 will slow-flash once in sequence). 6 5 Delete Administrators/Users 1 Enter the menu.(For detailed operations, 2 Press "3" to delete an please refer to "Enter Menu") administrator/a user. 3 Enter the user number and press #. · If you pressed a wrong user number, the number "1, 3, 5, 7, 9" (seems like a X ) on the keypad will light up and flash 2 times, accompanied by a failure beep. Press "*" to return to last step, or enter the user numbers to delete again. · When there is only one user left, and you operate to delete it, the number "1, 3, 5, 7, 9" (seems like a X ) on the keypad will light up and flash 2 times, accompanied by a failure beep. 6 Look Up to the System Information 1 Enter the menu. (For detailed operations, 2 Press "4" to look up to the 3 The lock broadcast the please refer to "Enter Menu") system information of the lock. system information. The lock will broadcast the lock serial number, the current device version and verification code in English in turn, press * to return to the previous level. Or the system will return to the previous level automatically after the successful broadcast. 7 Add Fingerprint 1 Enter the menu.(For detailed operations, 2 Press "1" to add an administrator, or press "2" to add a user. please refer to "Enter Menu") 7 3 Press "1" to add a fingerprint. 4 When "1" lights up, touch the fingerprint reader and repeat the operation 6 times, 1~6 light up one by one, accompanied by a success beep, the fingerprint is successfully added. · Press "1" to add fingerprints continuously. · Press the * key to return to the previous level. · Press the SET button to exit. 8 Add Passcode 1 Enter the menu.(For detailed operations, 2 Press "1" to add an administrator, or press "2" to add a user. please refer to "Enter Menu") 3 Press "2" to add a passcode. 4 Enter the corresponding 6-10 digit valid passcode .when the passcode input key 6 digits, "#" lights up at this time, press "#" to confirm. Repeat the passcode once again, press "#" to confirm, accompanied by a success beep, the passcode is successfully added. 8 9 Add Card 1 Enter the menu.(For detailed operations, 2 Press "1" to add an administrator, or press "2" to add a user. please refer to "Enter Menu") 3 Press "3" to add a card. 4 Place the unrecorded proximity card on the card swipping area. · Press # key to confirm. · Press * key to return to the previous level. 10 Finish the Wi-Fi Configuration Press and hold the SET button for more than 3s. When "0" starts flashing accompanied by a beep, it means the Wi-Fi configuration mode is turned on. Please follow the system guide to finish the Wi-Fi Configuration in 5minutes. The system will exit the Wi-Fi configuration mode automatically after 5minutes. 9 Lock Using Multiple Unlock Methods Fingerprint unlock Passcode unlock card unlock key unlock · When openning the door by mechanical key, rotate the key and down press the handle. · Please touch the keypad area to activate the lock before opening the door by passcode. · For your privacy security, it is recommended to change passcodes and clean keypad area regularly in case of remaining marks. 1 Fingerprint Unlock · This product has security protection function, fingerprint recognition error number reaches 5 times continuously in 5minutes, the system will be locked forcibly for 3 minutes. · The system will be unlocked automatically after 3 minutes. · You can turn off this function in EZVIZ app. 1 Put your finger on the fingerprint reader. 2 When you hear the voice prompt, put down the handle to open the door. 2 Passcode Unlock · This product has security protection function, passcode recognition error number reaches 5 times continuously in 5 minutes, the system will be locked forcibly for 3 minutes. · The system will be unlocked automatically after 3 minutes. · You can turn off this function in EZVIZ app. · The product has protect with Anti-Peeping Passcodes. In case someone is watching you entering a passcode, you can add extra-long digits before or after your original code to make it complex, while still being able to unlock. 10 1 Touch to wake up the keypad. 2 Enter the passcode and press #. 3 When you hear the voice prompt, put down the handle to open the door. 3 Card Unlock · This product has security protection function: card recognition error number reaches 5 times continuously in 5 minutes, the system will be locked forcibly for 3 minutes. · The system will be unlocked automatically after 3 minutes. · You can turn off this function in EZVIZ app. 1 Place the recorded proximity card on the card 2 When you hear the voice prompt, put down the handle swipping area. to open the door. 4 Mechanical key Unlock Please keep the mechanical key properly for further use. 1 Open the cover of the mechanical keyhole: Press 2 Insert the key and turn to unlock. the bottom of the cover and rotate it. 11 Operation and Management 1 Emergency Unlock When batteriy is out of power, connect the emergency power supply interface of the front panel with power bank to charge the lock through micro-USB power cable and then unlock the door. Power Bank 2 Install Battery 1. Install battery: remove battery cover, install 8*AA-sized batteries in battery slot, and tighten battery cover. 2. Note: Install correct batteries in case of explosion. · When not using batteries for a long time, remove them from battery slot. · Do not use new batteries with old ones. · Do not place battery with the (+) and (-) in the wrong way around. · Dispose used batteries according to the local environmental protection law. 3 Alarms 1. Anti-tamper Alarm Once being dismantled by force, the lock will send out alarm lasting about one minute. 2. System Locked Alarm Verify with wrong fingerprint, passcode or card 5 times in a row, the system will be locked for 3 minutes. 3. Low Battery Warning Once battery voltage is low, the voice prompt will remind you to replace battery. 4 Restore to Factory Settings 1. Remove the battery cover of rear panel and take out batteries. 2. Press the SET button for 5s, meanwhile put back batteries in the battery slot. 3. Release the SET button and press # to confirm after voice prompts. 12 Operations on the EZVIZ App The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail. 1 Homepage When you launch the EZVIZ app and tap your lock, you can view and manage the lock as needed on the homepage. LT70(L1111... Parameter Battery Signal Privacy Mode User management Temporary passcode All Events Description You can see the battery remaining capacity here. You can see the Wi-Fi signal strength of the lock here. When you enable the privacy mode, the door can only be unlocked with the fingerprint, passcode and proximity card of the administrator, or with the mechanical key. And the lock will mute at the same time. You tap to manage the users here. User management can only manage the added users. If you want to add new user, please do related operations on lock. Tap to generate a temporary access code for visitors to open the door. Check all events happened to the lock. 13 2 Settings LT70(L11111111) Wi-Fi6666 Parameter Name Notification Audio Settings Battery Security Settings Network Settings Device Information Share Device Delete device Description View or tap to customize the name of your device here. You can manage the device message and EZVIZ app notification. You can set relevant audio parameters for your device. Check to the storage of the battery of the lock. · Privacy mode: When you enable the privacy mode, the door can only be unlocked with the fingerprint, passcode and proximity card of the administrator, or with the mechanical key. And the lock will mute at the same time · Trial and error locking: when enabled, the system will be locked for 3 minutes and you cannot use the electronic key to unlock when unlocking errors reached 5 within 5 minutes. You can see the connection status. You can see the device information here. You can share the device to you family members or guests. Tap to delete the lock from your EZVIZ account. 14 Maintenance 1 Daily Maintenance · Do not put corrosive materials near the lock to avoid lock damage and impacting its gloss. · If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot extend fully. At this time, adjusting strike plate position is needed. · Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay attention to the positive and negative poles of batteries when replacing them. · Keep the mechanical key properly. · When collecting fingerprint, press your finger on the reader horizontally · Ask professionals to check the lock if it is not flexible. · Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life. · It is recommended to check the lock once every six months or one year, and check whether fixed screws are loose. · Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is inserted and removed smoothly on regular basis (one year or six months). However, do not apply any grease to lubricate in case of grease sticking to the pin tumbler spring. 2 FAQ Problem Door cannot be opened successfully through verifications by fingerprint, passcode or card. Door cannot be opened with mechanical key. Verified by fingerprint, passcode and card successfully, but motor doesn't work, and door cannot be opened. No response of keypad. No response from fingerprint reader. The lock remains open, and cannot be used normally. Cause Lock installation problem. Solution Ask professionals to check the lock. When verified by fingerprint or passcode, lever handle doesn't return to its position. Return lever handle to its position, and then reenter passcode or fingerprint. Incorrect mechanical key. Use correct mechanical key. Lock cylinder damaged. Ask professionals to check the lock and replace Lock body damaged. the damaged components after opening door by other methods. The key does not insert to end. Connection line loosens. Motor fault. Ask professionals to check the lock, and replace damaged components. Batteries are out of power or installed in a wrong way. Connection line between front lock body and rear one loosens. Keypad damaged. Fingerprint reader damaged. Unlock the lock through external power supply or mechanical key, and check batteries. Ask professionals to check the lock after opening door with mechanical key. Ask professionals to check the lock and replace damaged components after opening door by other methods. Clutch components fault. Ask professionals to check the lock. 15 Problem Cause Solution The main bolt cannot be extended, or extend partially by uplifting lever handle. The door deforms, and main bolt doesn't align with the hole Ask professionals to check the lock. in the strike plate. The fingerprint is invalid. The fingerprint has been deleted. Unlock the door by valid fingerprint, or passcode or mechanical key. Large deviation of valid fingerprint. Re-verify fingerprint, press finger on the reader horizontally to reduce deviation; or unlock the door by passcode or mechanical key. When unlocking by fingerprint, the door cannot open. The fingerprint is damaged. Re-add a fingerprint (it is recommended to register more than one fingerprint for the same user); or unlock the door by passcode or mechanical key. The fingers are too dry, wet or Re-verify fingerprint after fingers are in proper dirty. condition. The fingerprint deforms for applying too much pressure when collecting fingerprint. The fingerprint doesn't fully touch with fingerprint reader for applying little pressure when collecting fingerprint. Re-verify fingerprint in correct way. The Lock is offline on the The network environment is EZVIZ app unstable. Please follow the EZVIZ app wizard to connect to another Wi-Fi with a good signal. For additional information about the device, please refer to www.ezviz.com. 16