Godox XProII S Wireless Flash Trigger User Manual for Sony Cameras
Product Overview
Brand: Godox
Model: XProII S
Product Type: Wireless Flash Trigger
Part Number: 705-XP2S00-00
Manufacturer: GODOX Photo Equipment Co.,Ltd.
Contact Information:
- Address: Building 2, Yaochuan Industrial Zone, Tangwei Community, Fuhai Street, Bao'an District, Shenzhen 518103, China
- Tel: +86-755-29609320(8062)
- Fax: +86-755-25723423
- Email: godox@godox.com
- Website: godox.com
Certifications: CE, FC
Quality Control: [QC Pass] ✔️
Foreword
Thank you for purchasing the Godox XProII S wireless flash trigger. This trigger is designed for Sony cameras and controls Godox flashes, including camera flashes, outdoor flashes, and studio flashes. It supports TTL flash and high-speed flash synchronization (HSS) up to 1/8000s. It offers multi-channel triggering, stable signal transmission, and quick response, benefiting photographers for flexible light distribution and various shooting demands.
Note: 1/8000s synchronization speed is achievable when the camera's maximum shutter speed is 1/8000s.
Warning
- Do not disassemble. Repairs must be done by an authorized maintenance center.
- Always keep the product dry. Do not use in rain or damp conditions.
- Keep out of reach of children.
- Do not use in the presence of flammable gas.
- Do not leave or store the product if the ambient temperature exceeds 50°C.
- Turn off the flash trigger immediately in case of malfunction.
- Battery Precautions:
- Use only specified batteries. Do not mix old/new or different battery types.
- Read and follow all manufacturer warnings and instructions.
- Batteries cannot be short-circuited or disassembled.
- Do not put batteries into fire or apply direct heat.
- Do not attempt to insert batteries upside down or backwards.
- Remove batteries when the product is not used for a long time or when batteries are depleted to prevent leakage.
- If battery liquid contacts skin or clothing, rinse immediately with fresh water.
Names of Parts
Body
The body of the trigger includes the following components:
- Group Button 1-5
- Function Button 1-2
- <MODE.LOCK> Button
- TEST/Shutter Button
- Select Dial
- SET Button
LCD Panel
The LCD panel displays various settings and status information.
Other Components
- Battery Compartment
- 2.5mm Sync Cord Jack
- Type-C USB Port
- Hot Shoe Camera Connection
- Assist Lamp
- AF Assist Beam Switch: Controls the AF assist beam output (ON/OFF).
- Power Switch: Turns the device ON or OFF.
LCD Panel Details
The LCD panel displays information such as:
- 1. Channel: 32 channels available.
- 2. ID: 99 IDs available (OFF/1-99).
- 3. Camera Connection: Indicates camera connection status.
- 4. Group Mode: Displays current group settings.
- 5. Beeper: Indicates if the beeper is active.
- 6. Modeling Lamp Master Control: Indicates if the modeling lamp master control is on.
- 7. Battery Level Indication: Shows remaining battery power.
- 8. Group's Modeling Lamp: Displays modeling lamp status for individual groups.
- 9. Group: Indicates the selected group (A-E, 0-F).
- 10. Icons of Function Button: Shows the function assigned to each button.
- 11. Output Power Level: Displays flash power output.
- 12. HSS Delay: High-speed sync delay setting.
- 13. High Speed Sync: Indicates if HSS is active.
LCD Display Examples:
- Multi Groups Display: Shows multiple groups with their settings (e.g., Channel, Group, Mode, Power Level).
- Single Group Display: Shows settings for a single selected group.
- Menu Display: Shows menu options for settings.
- Multi Groups' ZOOM Display: Displays zoom settings for multiple groups.
Battery Installation and Level Indication
Battery Installation
Slide the battery compartment lid and insert two AA batteries (optional).
Battery Level Indication
The LCD panel shows the remaining battery level:
Battery Level Indication | Power Status |
---|---|
3 grids ? | Full |
2 grids ? | Middle |
1 grid ? | Low |
Blank grid ? | Low power, please replace it. |
Blinking ? | <2.5V. Battery will be used out immediately. Replace batteries to avoid flash missing. |
Note: Battery indication is for AA alkaline batteries. Ni-MH battery voltage may be lower.
Wireless Operation Modes
As a Wireless Camera Flash Trigger
Example: Sony V1 series camera flash.
- Turn off the camera, mount the transmitter on the hotshoe. Power on the trigger and camera.
- Short press <MENU> to enter C.Fn menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Turn on the camera flash V1, press its wireless button. The <?> and <[RX-symbol]> icons appear. Short press <MENU> to enter C.Fn, press <CH> for channel, <Gr> for group.
- Press the camera shutter. The flash trigger status lamp turns red synchronously.
Note: Refer to relevant manuals for other camera flashes.
As a Wireless Outdoor Flash Trigger
Example: AD600Pro.
- Turn off the camera, mount the transmitter on the hotshoe. Power on the trigger and camera.
- Short press <MENU> to enter C.Fn Menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Power on the outdoor flash, press its wireless button. The <?> icon appears. Long press <GR/CH> for channel, short press <GR/CH> for group.
- Press the camera shutter. The flash trigger status lamp turns red synchronously.
Note: For studio flashes, set output to 1/32 or higher. Studio flashes may not support TTL/stroboscopic, so set trigger to M mode.
As a Wireless Studio Flash Trigger
Example: QTIII.
- Turn off the camera, mount the transmitter on the hotshoe. Power on the trigger and camera.
- Short press <MENU> to enter C.Fn Menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Connect the studio flash to power. Long press MODE/Wireless button to enable wireless mode. Long press <GR/CH> for channel, short press <GR/CH> for group.
- Press the camera shutter. The camera flash and trigger status lamps turn red synchronously.
Note: Refer to relevant manuals for other studio flashes.
As a Wireless Original Flash Trigger
Example: HVL-F45RM.
- Turn off the camera, mount the transmitter on the hotshoe. Power on the trigger and camera.
- Short press <MENU> to enter C.Fn Menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Attach the original flash to the X1R-S receiver. Press <CH> on the receiver for channel, <Gr> for group.
- Press the camera shutter. The flash and trigger status lamps turn red synchronously.
Note: Sony original speedlights require TTL mode regardless of XProII S mode.
As a Wireless Shutter Release Trigger
Operation Method:
- Turn off the camera. Connect a camera remote cable from the camera's shutter socket to the X1R-S shutter release port. Power on the camera and receiver.
- Short press <MENU> to enter C.Fn Menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Press the receiver's <CH> for channel, <Gr> for group.
- Short press <MENU> to set <[shutter-icon]> to SHUTTER. Half press <[focus-icon]> to focus, full press <[shutter-icon]> to shoot. Status lamp turns red.
Note: X1R-S sold separately.
As a Flash Trigger with 2.5mm Sync Cord Jack
Operation Method:
- Turn off the flash trigger. Connect a sync cable from the camera's shutter socket to the X1R-S shutter release port. Power on the camera and receiver.
- Short press <MENU> to enter C.Fn Menu, set channel and group. Short press <MODE.LOCK> to set mode, use Select Dial for parameters.
- Press the receiver's <CH> for channel, <Gr> for group.
- Press the shutter normally; flashes are controlled by the sync cord jack signal.
Note: X1R-S sold separately.
Settings and Functions
Power Switch
Slide the Power Switch to ON to turn the device on, and to OFF to turn it off. Turn off the transmitter when not in use to save power.
Power Saving Mode Settings
- The system automatically enters standby mode after 60sec/30min/60min of idle use. The LCD panel display disappears.
- Press any button to wake up.
Note: Dormancy time is adjustable in MENU-STBY. To disable power saving, set STBY to OFF in C.Fn menu.
Power Switch of AF Assist Beam
Push the AF Assist Beam Switch up to ON for AF lighting output. The beam turns on when the camera cannot focus and turns off when focus is achieved. For mirrorless cameras, set AF to "MILC" in menu. For DSLR cameras, set AF to "DSLR" in menu.
Channel Settings
- Short press <MENU> to enter C.Fn menu.
- Turn Select Dial to <↑>/<↓> and press <SET> to select <CH>. Press <SET> again.
- Turn Select Dial to choose a channel (1-32). Short press <SET> to exit.
Note: Ensure transmitter and receiver are set to the same channel.
Wireless ID Settings
Change wireless ID to avoid interference. Lead control unit and follow control unit must have consistent wireless ID and channel.
- Short press <MENU> to enter C.Fn menu.
- Turn Select Dial to <?> and press <SET>. Turn Select Dial to <ID> and short press <SET>.
- Turn Select Dial to select OFF/1-99. Short press <SET> to exit.
Scanning Spare Channel Settings
Scan spare channels to avoid interference from others using the same channel.
- Short press <MENU> to enter Menu. Turn Select Dial to <?>, press <SET> to enter wireless settings.
- Turn Select Dial to SCAN option. Short press <SET> to enter SCAN interface.
- Turn Select Dial to START. Short press <SET> to scan from 5% to 100%. 8 groups of spare channels will be displayed.
Mode Settings
Short press a group button to choose a group, then short press <MODE.LOCK> to change the mode of the chosen group.
Set the groups to five groups (A-E) and [MULTI-icon] is (ON):
- When displaying multiple groups, short press <MODE.LOCK> to switch to MULTI mode. Press group selection button to choose a group, short press <MODE.LOCK> to set MULTI mode ON/OFF. Short press group button to cancel selection, then short press <MODE.LOCK> to exit MULTI mode.
- When displaying multiple groups, press group selection button to choose a group, short press <MODE.LOCK> to select among A, B, C, D, E. Group A, B, C switch between TTL/M/--. Group D, E switch between M/--.
Note: TTL = auto flash, M = manual flash, -- = off.
Set the groups to 16 groups (0-F):
When displaying multiple groups or single group, only manual mode M is available.
Locking Function
Long press <MODE.LOCK> for 2 seconds until "LOCKED" appears on the LCD. This locks the screen, preventing parameter changes. Long press <MODE.LOCK> again to unlock.
Magnification Function
Switch between multi-group and one-group mode: choose a group in multi-group mode and press the <[magnify-icon]> button to magnify to one-group mode. Press the <[return-icon]> button to return to multi-group.
Output Value Settings (Power Settings)
Multi-group displays in the M mode
- Press group button, turn Select Dial to change power output (Min. to 1/1 or Min. to 10 in 0.1 or 1/3 stop increments). Press <SET> to exit.
- Press Function Button 1 (<ALL>) to select all groups. Turn Select Dial to change power output. Press <ALL> again to confirm.
One-group displays in the M mode
- Turn Select Dial to change power output (Min. to 1/1 or Min. to 10 in 0.1 or 1/3 stop increments).
Note: M means manual flash mode. Min. value explanation provided.
Flash Exposure Compensation Settings
Multi-group displays in the TTL mode
- Press group button, turn Select Dial to change FEC (-3 to +3 in 0.3 stop increments). Press <SET> to confirm.
- Press Function Button 1 (<ALL>) to select all groups. Turn Select Dial to change FEC. Press <ALL> again to confirm.
One-group displays in the TTL mode
Turn Select Dial to change FEC (-3 to +3 in 0.3 stop increments).
Note: TTL mode is auto flash; FEC is flash exposure compensation.
Multi Flash Settings (Output Value, Times and Frequency)
Conditions: 5 (A-E) selected in WIRELESS-GROUPS, multi flash turned ON.
- In multi flash (TTL and M icons are not displayed).
- Lines display Output Value (Min. ~ 1/4 or Min. ~ 8.0), Times (flash times), and Hz (flash frequency).
- Turn Select Dial to change power output (Min. to 1/4 or Min. to 8.0).
- Short press Function Button 1 (TIMES) to change flash times (1-100).
- Short press Function Button 2 (HZ) to change flash frequency (1-199).
- Short press <MODE.LOCK> to exit settings.
Note: Flash times are restricted by output value and frequency. Min. value explanation provided.
Modeling Lamp Settings
- Multi-group: Press Function Button 4 to control ON/OFF.
- Choose group, press Function Button 4 to control modeling lamp status: OFF, Percentage (10%-100%), or PROP (auto).
- Long press Function Button 4 to enter brightness value setting.
Note: Specific models support one-group modeling lamp control.
ZOOM Value Settings
Short press Function Button 3 to display ZOOM value. Choose group, turn Select Dial to change value (AUTO/24 to 200). Long press Function Button 3 to return to main menu.
Note: For 16 groups (0-F), zoom is unadjustable.
Shutter Sync Settings
- High-speed sync: Press <SYNC> button. <[HSS-icon]> displayed. On Sony camera, enter Flash Mode and choose Fill-flash. Set camera shutter.
- Second-curtain sync: Press MENU or camera shortcut Fn, enter Flash Mode, choose REAR flash. Set camera shutter.
Buzz Settings
Press <MENU> to enter C.Fn menu. Turn Select Dial to <[buzz-icon]>, press <SET> to enter. Turn Select Dial to ON/OFF. Press <MENU> to return.
Note: ON enables beeper, OFF disables it.
PC Socket Settings
Press <MENU> to enter C.Fn menu. Turn Select Dial to <PC>, press <SET> to enter. Choose IN or OUT. Press <MENU> to return.
Note: IN enables XProII S to trigger flash. OUT sends trigger signals to other flashes.
SHOOT Function Settings
Press <MENU> to enter C.Fn menu. Turn Select Dial to <SHOOT>, press <SET>. Turn Select Dial to One-shoot/Multi-shoots/L-858. Press <MENU> to return.
- One-shoot: Sends triggering signals only (power saving).
- Multi-shoots: Sends parameters and triggering signals (consumes more power).
- L-858: Adjusts parameters on Sekonic L-858, transmitter sends SYNC signal only.
APP Downloading
Scan the QR code to download the "Godox Flash" APP for Android and iOS. For APP operations, refer to the in-app "help" section. The APP can be used directly on the first device. Reset the light before using on a new device. Bluetooth initial password: 000000.
MENU: Setting Custom Functions
The table lists available custom functions:
Icons | Functions | Setting Icons | Settings and Descriptions |
---|---|---|---|
? | Wireless | CH | 32: 1-32 |
ID | OFF: off; 1-99: optional from 01-99 | ||
SCAN | OFF: off; START: Start scanning spare channel | ||
DIST | 1-100m: 1-100m triggering; 0-30m: 0-30m triggering | ||
GROUPS | 5(A-E): 5 groups; 16 (0-F): 16 groups | ||
? | Bluetooth | BLUE.T | OFF: off; ON: on |
RESET | CANCEL: cancel; RESET: Bluetooth reset | ||
⚡ | Multi flash | ON | Turn on multi flash |
OFF | Turn off multi flash | ||
⏳ | HSS delay | OFF | Turn off HSS delay |
0.1ms-9.9ms | 0.1ms-9.9ms: HSS delay range | ||
⬆️ | Power output value | 1/128 0.3 | The minimum output is 1/128 (change in 1/3 step) |
1/256 0.3 | The minimum output is 1/256 (change in 1/3 step) | ||
1/512 0.3 | The minimum output is 1/512 (change in 1/3 step) | ||
1/128 0.1 | The minimum output is 1/128 (change in 0.1 step) | ||
1/256 0.1 | The minimum output is 1/256 (change in 0.1 step) | ||
1/512 0.1 | The minimum output is 1/512 (change in 0.1 step) | ||
3.0 (0.1) | The minimum output is 3.0 (change in 0.1 step) | ||
2.0 (0.1) | The minimum output is 2.0 (change in 0.1 step) | ||
1.0 (0.1) | The minimum output is 1.0 (change in 0.1 step) | ||
? | TCM transform function | ON | Turn on multi flash |
OFF | Turn off multi flash | ||
? | Legacy hot shoe | OFF | Turn off legacy hot shoe |
ON | Turn on legacy hot shoe, TTL flash is unavailable | ||
? | SHOOT | One-shoot | Send triggering signals in M & Multi mode when camera is shooting. |
Full-shoot | Send parameters and triggering signal when camera is shooting (suitable for multi-person photography). Do not use full-shoot with X1R-S. | ||
Connect to L-858 | Flash parameters adjustable on Sekonic L-858; transmitter sends SYNC signal only. | ||
? | TCM transform function | OFF | Turn off TCM transform function |
TT685II/V860III series | (See description below) | ||
100j (AD100PRO) | Transform TTL shooting value into M mode output value. Main light mode prevails in mixed use. Long press <MODE.LOCK> to realize TCM transform. | ||
200j (AD200) | |||
300j (AD300Pro) | |||
360j/400j (AD400Pro) | |||
600j (AD600, AD600Pro) | |||
1200j (AD1200Pro) | |||
? | Legacy hot shoe | OFF | Turn off legacy hot shoe |
ON | Turn on legacy hot shoe, TTL flash is unavailable |
Compatible Flash Models
Lists compatible transmitters and their supported flash models:
Transmitter | Receiver | Flash models | Note |
---|---|---|---|
XPROII S | X1R-S | F42AM/HVL-45RM/HVL-F60M/HVL-F43M/HVL-F32M/F58AM | Many Sony-compatible flashes tested. Do not use full-shoot function. |
XTR-16 | AD360/AR400 | Can only be triggered. | |
XTR-16S | V860N V850 | The flashes with Godox wireless USB port. | |
AD100PRO, AD200, AD200pro, V850II series, V850III series, V1 series, V860III series, V860II series, TT685II series, TT685 series, TT585 series, TT600 series, V350S, TT350S, QTIII series, SK300IIV, SK400IIV, MS300V, MS200V, DPII series, DPIII series | (See description below) | ||
Quicker series/SK series/DP series/GT/GS series / Smart flash series | Can only be triggered. |
Note: Supported functions are those common to both XProIIS and the flash.
Relationship of XT Wireless System and X1 Wireless System
Diagrams illustrating the relationship between XT-16 and X1 systems with channels.
Compatible Camera Models
This flash trigger is compatible with the following Sony camera models:
- a77 II, a77, a99, ILCE-6000L, a9, A7R, A7RIII, a350, DSC-RX10, A7IV, A7C, A7M4
Note: This table lists tested models; self-testing is recommended for others. Rights to modify this table are retained.
Technical Data
Parameter | Specification |
---|---|
Model | XPROII S |
Compatible cameras | Sony cameras (TTL autoflash) |
Power supply | 2*AA batteries |
Flash Exposure Control | |
TTL autoflash | Yes |
Manual flash | Yes |
Stroboscopic flash | Yes |
Functions | |
High-speed sync | Yes |
Second-curtain sync | Yes |
Flash exposure compensation | ±3EV (exposure value), adjustable in 1/3 EV increment |
Flash exposure lock | Yes |
Focus assist | Yes |
Modeling lamp flash | Control the modeling lamp flash by flash trigger |
Beeper | Control the Beeper by flash trigger |
Wireless Shutter | The receiver end can control camera shooting via 2.5mm sync cord jack. |
ZOOM setting | Adjust ZOOM value from AUTO or 24 to 200 by transmitter. |
TCM function | Transform TTL shooting value into M mode output value. |
Firmware upgrade | Upgrade via Type-C USB port. |
Memory function | Settings stored for 2 seconds after last operation and recover after restart. |
Display | Large LCD panel, backlighting ON or OFF. |
Restore Factory Settings
Synchronously press the two function buttons in the middle for 2 seconds. "RESET" is displayed with CANCEL and OK options. Choose OK and short press SET button to return to the main interface.
Firmware Upgrade
Firmware upgrade is supported via the Type-C USB port. Update information will be released on the official website. USB connection line is not included. Use a Type-C USB connection line. The firmware upgrade requires "Godox G3 firmware upgrade software". Download and install it, then choose the related firmware file.
Wireless Flash Specifications
Parameter | Specification |
---|---|
Transmission range (approx.) | 0-100m |
Built-in wireless | 2.4GHz |
Modulation mode | MSK |
Channel | 32 |
Wireless ID | OFF, 01~99 |
Group | 5 groups or 16 groups (selectable in the menu) |
Dimension | 95mm*62mm*49mm |
Net Weight | 93g |
Specifications and data are subject to change without notice.
Attentions & Troubleshooting
General Attentions
- Unable to trigger flash or camera shutter: Ensure batteries are installed correctly and Power Switch is ON. Check if transmitter and receiver are on the same channel, hotshoe mount/cable is connected, and flash is in the correct mode.
- Camera shoots but does not focus: Check camera/lens focus mode. Set to AF if it's MF.
- Signal disturbance or shooting interference: Change the channel on the device.
The Reason & Solution of Not Triggering in Godox 2.4G Wireless
- Disturbed by 2.4G signal (e.g., Wi-Fi router, Bluetooth): Adjust channel (add 10+ channels) or turn off other 2.4G equipment.
- Flash not recycled or caught up: Ensure flash ready indicator is lit. Flash is not in over-heat protection or abnormal state. Downgrade flash power. If in TTL mode, try M mode (preflash needed).
- Distance too close (<0.5m): Turn on "close distance wireless mode" or set MENU->DIST to 0-30m.
- Low battery: Replace batteries (1.5V disposable alkaline recommended).
Caring for Flash Trigger
- Avoid sudden drops, shocks, or impacts.
- Keep dry. The product is not waterproof. Malfunction, rust, and corrosion may occur if soaked or exposed to high humidity.
- Avoid sudden temperature changes to prevent condensation. Place the transceiver in a handbag or plastic bag beforehand when moving between different temperature environments.
- Keep away from strong magnetic fields, static electricity, or magnetic fields produced by radio transmitters, as they can cause malfunction.
Warning
Frequency (2.4G/BT): 2412.99MHz-2464.49MHz / 2402MHz- 2480MHz
Maximum EIRP Power: 2.55dBm / 1.11dBm
Declaration of Conformity
GODOX Photo Equipment Co.Ltd. declares that this equipment complies with essential requirements and relevant provisions of Directive 2014/53/EU. This product is allowed for use in all EU member states. For more information, visit: godox.com/DOC/Godox_XProII_Series_DOC.pdf. The device complies with RF specifications when used at 0mm from the body.
IC Warning
This device complies with Industry Canada's licence-exempt RSSs, subject to two conditions: (1) it may not cause interference; and (2) it must accept any interference, including interference that may cause undesired operation. The device has been evaluated for general RF exposure requirements and can be used in portable exposure conditions without restriction.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, designed to provide reasonable protection against harmful interference in residential installations. It generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, try correcting it by: reorienting/relocating the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician. The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.
Warranty and Service Information
Warranty
This warranty card is important for maintenance service. Please fill in the form in coordination with the seller and keep it safe.
Product Information | Model | Product Code Number |
---|---|---|
Customer Information | Name | Contact Number |
Address | ||
Seller Information | Name | Contact Number |
Address | ||
Date of Sale |
Note: This form shall be sealed by the seller.
Applicable Products
This document applies to products listed on the Product Maintenance Information. Other products or accessories are not included in this warranty scope.
Warranty Period
The warranty period is implemented according to the Product Maintenance Information and calculated from the purchase date.
How to Get the Maintenance Service
Contact the product distributor or authorized service institutions. You can also contact the Godox after-sale service. Provide a valid warranty card. If not, service may be offered upon confirmation of product eligibility.
Inapplicable Cases
The guarantee and service are not applicable in cases of:
- Expired warranty period.
- Damage from inappropriate usage, maintenance, preservation (improper packing, usage, plugging, falling, squeezing, contact with improper temperature, solvent, acid, base, flooding, dampness).
- Damage caused by non-authorized institutions or staff.
- Modified or removed product identifying information.
- No valid warranty card.
- Damage from illegally authorized, nonstandard, or non-public released software.
- Damage from force majeure or accident.
- Damage not attributable to the product itself.
For such situations, seek solutions from responsible parties; Godox assumes no responsibility. Damage to parts, accessories, and software beyond warranty period/scope is not covered. Normal discoloration, abrasion, and consumption are not considered breakage.
Maintenance and Service Support Information
Warranty period and service types are implemented according to the following information:
Product Type | Name | Maintenance Period (month) | Warranty Service Type |
---|---|---|---|
Parts | Circuit Board | 12 | Customer sends the product to designated site |
Battery | 3 | Customer sends the product to designated site | |
Electrical parts (e.g., battery charger, etc.) | 12 | Customer sends the product to designated site | |
Other Items | Flash tube, power cord, sync cable, modeling lamp, lamp body, lamp cover, locking device, package, etc. | No | Without warranty |
Godox After-sale Service Call: +86-755-29609320(8062)