D-BOX G5 Quick Start Guide
Package Content
- 1x Haptic Bridge
- 1x USB A to USB B Cable
- 1x Power Supply
- Mounting screws (4 per Actuator)
- 1 to 4 Haptic Actuator(s)
- Power Cables & "Y" Splitters:
- 1250i: 2x Power Cables
- 2250i: 2x Power Cables + 1x "Y" Splitters
- 3250i: 3x Power Cables + 1x "Y" Splitters
- 4250i: 3x Power Cables + 2x "Y" Splitters
Optional Components (Selected at Order)
- Endings (captive or non-captive)
- Brackets ("L" or "U" shape)
- Pivot Delrin
Instructions
1. Instruction Manual
Download the instruction manual for reference if needed.
2. Unboxing
- Unpack the product from the box.
- Visually inspect the product for damage.
- If any part appears to be broken, contact the D-BOX Support Team.
3. Inventory
Ensure that you have all the components to assemble your system. Refer to the "Package Content" section.
4. Voltage Selection
Set all haptic actuators to meet your region power voltage by using the switch selector located underneath the casing. The switch allows selection between 120V and 230V.
5. Haptic Actuator Endings
Non-Captive Endings
G5 haptic actuators come native with non-captive endings. Once the actuators are installed on your platform, simply drop the actuators into the provided metal cups.
Captive Endings (Optional)
Please refer to the instruction manual for detailed instructions. Never operate the haptic actuator without the ending installed. This may lead to irreparable damages to the actuator. ❌
6. Brackets Installation
Attach your haptic actuators to the "U" or "L" brackets using the provided screws. "U" brackets should be mounted first on your platform.
7. Connect Your System
Connect your haptic actuators to the haptic bridge as per the diagram below. For 1, 2 & 3 actuators configuration, please refer to the instruction manual.
Diagram Description: The diagram shows a PC connected via USB to a Haptic Bridge. The Haptic Bridge then connects to multiple haptic actuators (represented by boxes labeled DBOX) via power cables. The power supply is connected to the Haptic Bridge. The diagram illustrates connections for multiple actuators, with power cables and optional "Y" splitters.
8. Software Installation
- Download the D-BOX Motion Core (drivers) at: www.d-box.com/en/software-downloads
- Extract & Install Motion Core on the computer (PC) that will be connected to your motion system.
- For additional information on Motion Core, read the Help Section available in the application.
9. System Configuration
- Download System Configurator at: www.d-box.com/en/software-downloads
- Extract the compressed file and run the installer. The user guide is provided in the compressed file.
- Connect your Haptic Bridge to your computer with the USB cable provided with your system.
- Firmware update: D-BOX upgrades the components firmware on a regular basis. It is recommended to update your equipment to the latest firmware version, upon reception, using the System Configurator.
- Configuration update: Your Haptic Bridge comes with a blank configuration. You need to configure your Haptic Bridge to match your haptic system configuration using the System Configurator.
10. Connect & Play
- Create your D-BOX Connect account at: https://connect.d-box.com/
- Your haptic system is now ready to use. Make sure the haptic actuators go through their homing sequence. If the product is not working as intended, please contact the D-BOX Support Team.
D-BOX Support
Address: 2172 rue de la Province, Longueuil, QC Canada J4G 1R7
Phone: US: 1 888 442-3269 ext.931 | Other regions: 1 450 442-3003 ext.931
Email: support@d-box.com
Hours: Monday to Friday: 8:00AM to 8:30PM (GMT-5) | Saturday & Sunday: 8:30AM to 5:00PM (GMT-5)
Document ID: 231-914-0004-EN5 | May 2022