Vissani Two Door Refrigerator

Contact Information

Questions, problems, missing parts? Before returning to the store, call Vissani Customer Service:

8 a.m. - 8 p.m., EST, Monday-Friday
8 a.m. - 6 p.m., EST Saturday

1-855-847-7264 (1-855-VISSANI)

HOMEDEPOT.COM

Thank you for choosing Vissani!

Safety Information

⚠ DANGER or WARNING: Risk of child entrapment.

⚠ WARNING: To reduce the risk of fire, electrical shock, or injury when using your refrigerator, follow these basic precautions: Read all instructions before using the refrigerator.

To avoid the possibility of child entrapment, please take the following precautions before throwing out the refrigerator:

• Remove all doors from the unit.
• Leave the shelves in place so that children may not easily climb inside.
• Never allow children to operate, play with, or crawl inside the refrigerator.
• Never clean refrigerator parts with flammable fluids. The fumes can create a fire hazard or explosion.
• Do not store or use gasoline or any other flammable vapors and liquids in the vicinity of this or any other refrigerator. The fumes can create a fire hazard or an explosion.

Save these instructions.

⚠ WARNING: To reduce the risk of fire, electrical shock, or injury follow these basic precautions when using your refrigerator.

⚠ WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

⚠ WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

⚠ WARNING: Do not damage the refrigerant tubing to increase the risk of a leak when handling, moving, and using the refrigerator.

⚠ WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

⚠ WARNING: Never allow children to play with, operate, or crawl inside the refrigerator. Risk of child entrapment. Before you throw away your old refrigerator or freezer:

• Take off the doors
• Leave the shelves in place so that children may not easily climb inside.

The appliance has to be unplugged before carrying out user maintenance.

This appliance can be used by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and maintenance should not be made by children without supervision.

If a component part is damaged, it must be replaced by the manufacturer, its service agent or similar qualified persons to avoid a hazard.

Dispose of the refrigerator according to local regulations as it contains flammable blowing gas and refrigerant.

Follow local regulations regarding disposal due to flammable refrigerant and blowing gas. All refrigeration products contain refrigerants, which under federal law must be removed before disposal. It is the consumer's responsibility to comply with federal and local regulations when disposing of this product.

This appliance is intended for household and similar environments such as:

• Staff kitchen areas in shops, offices and other working environments.
• Farm houses and by clients in hotels, motels and other residential type environments.
• Bed and breakfast type environments.
• Catering and similar non-retail applications.

Do not store or use gasoline or any flammable liquors and liquids inside or in the vicinity of the refrigerator. The fumes can create a fire hazard or an explosion.

Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician install an outlet near the appliance. Use of an extension can negatively affect the unit's performance.

⚠ DANGER: IT IS HAZARDOUS FOR ANYONE OTHER THAN AUTHORIZED SERVICE PERSONNEL TO CARRY OUT SERVICES OR REPAIRS INVOLVING THE REMOVAL OF COVERS.

⚠ DANGER: TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT ATTEMPT REPAIRS YOURSELF.

⚠ DANGER: Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant tubing.

⚠ DANGER: Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Use only manufacturer-authorized service parts. Any repair equipment used must be designed for flammable refrigerants. Follow all manufacturer repair instructions. Do not puncture refrigerant tubing.

⚠ DANGER: Risk of fire or explosion. Dispose of refrigerator properly in accordance with applicable federal or local regulations. Flammable refrigerant used.

⚠ DANGER: Risk of fire or explosion. Due to puncture of refrigerant tubing; Follow handling instructions carefully. Flammable refrigerant used.

Limited Warranty

Vissani warrants each new Refrigerator to be free from defects in material and workmanship, and agrees to remedy any such defect or to furnish a new part(s) at the company's option, for any part(s) of the unit that has failed during the warranty period. Parts and labor expenses are covered on this unit for a period of two years from the date of purchase. A copy of the dated sales receipt or invoice is required to receive warranty service, replacement or refund.

In addition, Vissani warrants the compressor (parts only) to be free from defects in material and workmanship for a period of five years. The consumer is responsible for all labor and transportation expenses related to the diagnosis and replacement of the compressor after the initial two years warranty expires. In the event the unit requires replacement or refund under the terms of this warranty, the consumer is responsible for all transportation expenses to return the unit to our factory prior to receiving a replacement unit or refund. A copy of the dated sales receipt/invoice is required to receive warranty service, replacement or refund. This warranty covers appliances in use within the contiguous United States, Alaska, Hawaii Canada and Puerto Rico. This warranty does not cover the following:

• Damages due to shipping damage or improper installation.
• Damages due to misuse or abuse.
• Content losses due to failure of the unit.
• Inside components such as door panels, door shelves, racks, light bulbs, etc.
• Repairs performed by unauthorized service agents.
• Service calls that do not involve defects in material and workmanship such as instructions on proper use of the product or improper installation.
• Replacement or resetting of house fuses or circuit breakers.
• Failure of this product if used for other purposes than its intended purpose.
• Disposal costs for any failed unit not returned to our factory.
• Any delivery/installation costs incurred as the result of a unit that fails to perform as specified.
• Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an authorized service technician is not available.
• The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
• Refunds for non-repairable products are limited to the price paid for the unit per the sales receipt.

This warranty is non-transferable. This warranty applies only to the original purchaser and does not extend to any subsequent owner(s).

Limitations of Remedies and Exclusions: Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and all implied warranties including merchantability and fitness for a particular purpose are hereby limited to two years or the shortest period allowed by law. Vissani is not liable for incidental or consequential damages and no representative or person is authorized to assume for us any other liability in connection with the sale of this product. Under no circumstances is the consumer permitted to return this unit to the factory without the prior written consent of Vissani.

Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Pre-Installation

Names of the Parts

Diagram illustrating the parts of the refrigerator. Numbered components include:

1. Freezer Compartment
2. Temperature Control (with LED light assembly)
3. Shelf
4. Crisper with Glass Cover
5. Leveling Leg
6. Freezer Door Bin
7. Refrigerator Door Bin
8. Can Holders

⚠ WARNING: Never touch the interior of the Chiller Chamber or frozen foods in the compartment with wet hands as this could result in frost bite.

Specifications

Installation

Before Using Your Refrigerator

• Remove the exterior and interior packing.
• Before connecting the refrigerator to the power source, let it stand upright for approximately 4 hours. This will reduce the possibility of a malfunction in the cooling system from improper handling during transportation.
• Clean the interior surface with lukewarm water using a soft cloth. (Cleaning instruction on page 13).

Installing Your Refrigerator

• This appliance is designed to be free-standing only, and should not be recessed or built-in.
• Place your refrigerator on a floor that is strong enough to support the refrigerator when it is fully loaded.
• Allow 5 inches of space between the back and sides of the refrigerator, which allows the proper air ventilation. Adjust the feet to keep the refrigerator level.
• Locate the refrigerator away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Ambient temperature below 50°F (10°C) or above 85°F (29.4°C) will hinder the performance of this appliance.
• This unit is not designed for use in a garage or any other outside installation.
• Avoid locating the refrigerator in moist areas.
• Plug the refrigerator into a dedicated, properly installed-grounded wall outlet. Do not under any circumstances cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed toward a certified electrician or an authorized service center.
• This unit is not designed to be installed in an RV or used with an inverter.
• After plugging the appliance into a wall outlet, turn the unit on and allow the unit to cool down for 2-3 hours before placing food in the refrigerator or freezer compartment.

Electrical Connection

⚠ WARNING: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, have it replaced by an authorized service center.

• This refrigerator should be properly grounded for your safety. The power cord of this refrigerator is equipped with a three-prong plug which mates with standard three prong wall outlets to minimize the possibility of electrical shock.
• Do not, under any circumstances, cut or remove the third ground prong from the power cord supplied.
• This refrigerator requires a standard 115 Volt A.C. ~/60Hz electrical outlet with three-prong ground.
• This refrigerator is not designed to be used with an inverter.
• The cord should be secured behind the refrigerator and not left exposed or dangling to prevent accidental injury.
• Never unplug the refrigerator by pulling the power cord. Always grip the plug firmly and pull straight out from the receptacle.
• Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician or service technician install an outlet near the appliance. Use of an extension cord can negatively affect the performance of the unit.

If any problems with the appliance persist, please contact our Customer Service Dept. to consult with a representative at 1-855-847-7264 or visit our website to request warranty service at HOMEDEPOT.COM.

Changing the Reversible Door

⚠ CAUTION: To avoid personal injury to yourself and/or property, we recommend someone assist you during the door reversal process.

Tool required: Philips screwdriver, Flat bladed screwdriver, Hexagonal spanner.

• Ensure the unit is unplugged and empty.
• To take the door off, it is necessary to tilt the unit backwards. You should rest the unit on something solid so that it will not slip during the door reversing process.
• All parts removed must be saved to do the reinstallation of the door.
• Do not lay the unit flat as this may damage the coolant system.
• It's better that 2 people handle the unit during assembly.

1. Remove Covers

Illustration showing the removal of the top left cover plate, top right hinge cover and hinge, and then the freezer door.

2. Remove the Hinge Hole Cover

Illustration showing the removal of the hinge hole cover from the top left of the door and its installation on the top right.

3. Remove the Hinge

Illustration showing the removal of the center hinge and the refrigerator door.

4. Remove Hole Covers

Illustration showing the removal of screw hole covers from the left side of the cabinet and their installation on the right side.

5. Remove the Foot

Illustration showing the removal of the adjustable foot from the lower left side of the cabinet and the hinge from the lower right side.

6. Remove the Hinge Pin

Illustration showing the removal of the bottom hinge pin, inverting the hinge, and reinstalling it on the other side.

7. Install the Hinge

Illustration showing the installation of the bottom hinge on the lower left side of the cabinet and the adjustable foot on the lower right side.

8. Remove the Door Aid-Closer

Illustration showing the removal of the door aid-closer from the bottom right of the door and its replacement with the left side closer on the bottom left. Both doors need this operation.

9. Install the Door

Illustration showing the installation of the refrigerator door and the center hinge.

10. Install the Hinge

Illustration showing the installation of the freezer door, the upper hinge on the top left, and the cover plate on the top right.

11. Reinstall Gaskets

Illustration showing the rotation of door gaskets by 180 degrees.

Operation

Temperature Control

Your refrigerator has one control for regulating the temperature. The temperature control is located on the top center of the refrigerator compartment.

• The first time you turn the unit on, adjust the temperature control knob to "7" and run for at least 2 hours before putting foods inside. This will ensure the cabinet is thoroughly chilled before food is put in.
• The range of the refrigerator temperature control is from position "1" (cold) to "7" (coldest). Adjust the temperature control to the setting that best suits your needs. The setting of "4" should be appropriate for home or office refrigerator use.
• Turning the temperature control knob to "0" position stops the cooling cycle but does not shut off the power to the unit.

NOTE: If the unit is unplugged, loses power; you must wait 3 to 5 minutes before restarting the unit. If you attempt to restart before this time delay, the refrigerator will not start.

• Large amounts of food will lower the cooling efficiency of the appliance.
• Do not place the foods on the air outlet, and leave spaces for airflow.
• If you choose to change the thermostat setting, adjust thermostat control by one increment at a time. Allow several hours for temperature to stabilize between adjustments.

Diagram of the temperature control knob.

Ice Tray

• Recommended temperature control setting for ice making is "7".
• Fill the ice cube tray (2/3 capacity) with cold water and place the tray on the bottom of the chiller compartment to freeze properly.
• To eject the ice cubes from the tray, place over the ice bucket and twist slightly.
• Re-set the temperature control to setting "4".

The Freezer Compartment

This compartment is designed for the long-term storage of frozen food. The storage life of frozen foods varies and the recommended storage time should not be exceeded. Place frozen food into the freezer as quickly as possible after purchase. If there are instructions on the packet, carefully follow these instructions regarding storage times.

When to Defrost

This unit is not designed to defrost automatically. In order to prevent damage to the interior liner of the unit from excessive frost build-up, please manually defrost the unit every 3 months or when ice/frost is approximately 1/4" thick inside the freezer compartment.

How to Defrost

Defrost the freezer compartment when the ice/frost are approximately 1/4" thick or every 3 months, whichever comes first. Set the thermostat dial to "0" to defrost. Remove all contents from the freezer compartment. Leave the freezer door open to allow accumulated ice/frost to melt. Remove large pieces of ice as needed. Do not use hot water or other electric heating devices to melt the accumulated ice. After defrosting, remove accumulated ice / water and wipe the freezer compartment dry with a soft cloth. In the event that the ice is not visibly present in the freezer compartment, please allow the evaporator located behind the freezer wall to completely defrost for approximately 2 hours before restarting the unit. Restart the unit per starting instructions.

Care and Maintenance

Cleaning Your Refrigerator

• Upon installation of your new appliance, it is recommended that it be cleaned thoroughly.
• Turn the temperature control knob to "0" and then unplug the unit from the wall outlet.
• Remove all food content.
• Wash the inside with a damp warm cloth soaked in lukewarm water and baking soda solution. The solution should be about 2 tablespoons of baking soda to a quart of water.
• Be sure to keep the door gasket (seal) clean to keep the unit running efficiently.
• The outside of the refrigerator should be cleaned with mild detergent and warm water.
• Dry the interior and exterior with a soft cloth.

Vacation Time

• Turn the temperature control knob to "0" and then unplug the unit from the wall outlet.
• Remove all the food.
• Clean the refrigerator.
• Leave the door open slightly to avoid possible formation of condensation, mold, or odor.
• Use extreme caution in the case of children. The unit should not be accessible to child's play.
• Short vacations: Leave the refrigerator operating during vacations of less than three weeks.
• Long vacations: If the appliance will not be used for several months, remove all food and unplug the power cord. Clean and dry the interior thoroughly. To prevent odor and mold growth, leave the door open slightly: blocking it open if necessary or have the door removed.

Moving Your Refrigerator

• Turn the temperature control knob to "0" and then unplug the unit from the wall outlet.
• Remove all the food.
• Securely tape down all loose items inside your refrigerator.
• Tape the doors shut.
• Be sure the refrigerator stays in the upright position during transportation.

Energy Saving Tips

• The refrigerator should be located in the coolest area of the room, away from heat producing appliances or heating ducts, and out of the direct sunlight.
• Let hot foods cool to room temperature before placing in the refrigerator. Overloading the refrigerator forces the compressor to run longer. Foods that freeze too slowly may lose quality, or spoil.
• Be sure to wrap foods properly, and wipe containers dry before placing them in the refrigerator. This cuts down on frost build-up inside the refrigerator.
• Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible.

Troubleshooting

You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.