WELCOME, and thank you for your recent purchase of Zigbee smart devices

Getting Started

1. Download the TUYA Smart Life App using QR code ➡️ [QR code for TUYA Smart Life App]
2. Register the Smart Life App and open on your phone
3. Go to https://smarthomesmatter.com.au/pages/welcome_home
4. Connect your Zigbee Hub to the router (refer to videos 1-3)
5. If you have the Zemismart M1 hub, watch video 4
6. Pair your Zigbee devices to the hub using the app

For more help videos and PDF guides, use the QR code on the next page [QR code for tech tips and other stuff]

Now Add Devices

Plug the Tuya Zigbee Gateway Hub to a power source using the provided cable.

If using a wired Zigbee Gateway Hub, plug the supplied network cable between the Hub and your WiFi router.

Ensure the hub is powered on and its status indicators are functioning (should be rapid flashing).

Tip: Press and hold the reset button for at least 5 seconds to put the Gateway Hub in Pairing Mode.

Open the Smart Life App on your phone.

Tip: Ensure your phone is connected to the 2.4GHz Wi-Fi network during the setup process, as most devices only connect through the 2.4GHz frequency. Look for your WiFi connection that does not have "5GHz" in the name.

Login to Tuya Smart Life App to Add Device:

Tap on the "[plus icon]" (usually found at the top right of the screen) to "Add Device".

Tip: Wait for a minute and "Add" device should appear. Otherwise, select "Gateway Control" > "Gateway or Wireless Gateway (Zigbee)".

Your Wired Hub is now connected. For a wireless hub, follow prompts to connect to your 2.4GHz Wi-Fi connection, again ensuring your phone is connected to the 2.4GHz WiFi connection.

Tip: If you already have a TUYA app account, the app can manage multiple homes. To add a new home, go to "ME" > "Home Management" > "Create a Home".

Adding Zigbee Devices

Now that the Zigbee Gateway Hub is connected, you can proceed to add Zigbee devices to the hub (such as smart switches, lights, sensors, etc.).

In the App: Tap "Home" > Tap to open the Gateway Hub you just installed > Tap the "[plus icon]" "Add devices" > Tap "Add new devices".

Tip: Ensure your device is in pairing mode (see instructions below). When the device appears, tap "Next" > Tap "Done".

You can add all your devices at once if they are all in pairing mode, or add them one at a time.

Repeat for Additional Devices.

Big Tip: Now is a good time to move your devices into "Rooms" in the App. Tap "Home" > Tap "All Devices" > Tap "..." > Tap "Room Management". Here you can create rooms and move devices to rooms using the "[plus icon]". This will make ongoing home management easier. Use the tech tips QR code [QR code for tech tips and other stuff] to download the "Home Naming Convention" document, which will make life easier.

Tip: Most devices come out of the box ready to pair and connect with the Smart Life TUYA App, but sometimes they need to be reset.

How to Reset Devices

Ensure power is connected and check that the touch switch glass faceplate is securely clipped in place.

• 90/70mm Downlight: Turn power off and on quickly 5 times (less than one second off/on). When in pairing mode, the white light pulsates gently.
• 1-4 gang light switch: Hold down any button for 11+ seconds until the switch starts flashing.
• 5-6 gang light switch: Tap any button 5 times, then hold for 5 seconds until the switch flashes.
• Fan/Light switch: Hold down any switch for 11+ seconds until the switch starts blinking.
• Dimmer switch: Hold the centre power button down for 11 seconds until the button starts blinking.
• Dimmer switch (Trailing edge): Tap the centre power button 5 times, then hold for 5 seconds.
• GPO standard: Hold down any button for 11+ seconds until the switch starts flashing.
• GPO + C or + light: Tap any button 5 times, then hold for 5 seconds until the switch flashes.
• Sensors: Sensors and battery-powered devices will have a reset button either inside the case near the battery or via a pinhole (use the reset pin provided in the box). Hold the reset button/pin down for about 5-10 seconds until the LED starts to blink/flash.

Feedback

If anything in this guide is incorrect or out of date, please help others by emailing us at admin@smarthomesmatter.au so we can stay up to date and correct any errors.

Best wishes and happy home automating!