Marvel Clear Ice Machines: Getting Started Quick Reference Guide

Welcome to the Marvel Experience

Thank you for choosing a quality American-built product from Marvel. This guide provides information to help you install and maintain your new Marvel undercounter model to protect and prolong its lifetime. For questions, contact Marvel Technical Support at (616) 754-5601.

Share your Marvel product's new home by sending photos to marketing@marvelrefrigeration.com for a chance to be featured.

Recognize Safety Symbols, Words, and Labels

WARNING: You can be killed or seriously injured if you do not follow these instructions.

CAUTION: Hazards or unsafe practices which could result in personal injury or property/product damage.

NOTE: Important information to help assure a problem-free installation and operation.

WARNING: State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WARNING: State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This unit contains R600a (Isobutane), which is a flammable hydrocarbon. It is safe for regular use. Do not use sharp objects to expedite defrosting. Do not damage refrigerant circuit.

Unpacking Your Appliance

WARNING: EXCESSIVE WEIGHT HAZARD. Use two or more people to move the product. Failure to do so can result in personal injury.

Remove internal packing materials and any tape holding internal components. The owner's manual, warranty registration card, and other accessory items are shipped inside the product in a plastic bag.

Important: Keep your carton and packaging until your appliance has been thoroughly inspected and found to be in good condition. The packaging will be needed as proof of damage in transit.

CAUTION: If the appliance was shipped, handled, or stored in other than an upright position, allow it to sit upright for at least 24 hours before plugging in to ensure oil returns to the compressor. Plugging in immediately may cause damage to internal parts.

WARNING: Help Prevent Tragedies. Child entrapment and suffocation are dangerous. Before discarding an old refrigerator or freezer, take off the doors or remove the drawers, and leave shelves in place so children cannot climb inside.

WARNING: Dispose of plastic bags, which can be a suffocation hazard.

Note to Customer: This merchandise was carefully packed and inspected. Responsibility for safe delivery was assumed by the retailer. Claims for loss or damage sustained in transit must be made to the retailer.

NOTE: DO NOT RETURN DAMAGED MERCHANDISE TO THE MANUFACTURER - FILE THE CLAIM WITH THE RETAILER.

Electrical Connection

A grounded 115 volt, 15 amp dedicated circuit is required.

The product is factory equipped with a three-pronged, grounded plug. It must be plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable local codes and ordinances. If the circuit does not have a grounding type receptacle, the customer is responsible for providing the proper power supply. The third ground prong should not be cut or removed.

WARNING: Electrical Shock Hazard. Do not use an extension cord. Do not install to an ungrounded electrical supply. Do not remove the grounding prong. Do not use an adapter. Do not splash or spray water on the appliance.

NOTE: Ground Fault Circuit Interrupters (GFCI) may cause nuisance tripping and shut down the appliance. GFCI's are generally not used on circuits with equipment that must run unattended, unless required by local building codes.

Installing Your Appliance

Cabinet Clearance

Keep the area open and clear of obstructions at the bottom front of the appliance for ventilation. Adjacent cabinets and countertops can be installed around the appliance as long as the front grille remains unobstructed. Overlay door models with articulated hinges are for built-in applications only.

Front Grille

Do not obstruct the front grille. The openings allow air to flow through the condenser heat exchanger. Restrictions will result in increased energy usage, loss of cooling capacity, and low ice production. Marvel does not recommend custom grilles as they may restrict airflow.

Leveling Legs

Adjustable legs at the front and rear corners ensure the unit is firmly positioned and level. The height can be adjusted by turning the leveling legs. To adjust, place the appliance on a solid surface, protect the floor, and with assistance, lean the appliance back to access the front legs. Turn legs to adjust height. Tilt the appliance forward to access and adjust rear legs. Check for levelness on a level surface.

The front grille screws can be loosened to adjust the grille height. Tighten screws after adjustment.

Table: Height Adjustment

CAUTION: Do not install in a location where the ice machine will be exposed to direct sun exposure, as this may result in unsatisfactory performance.

Select Location

For peak performance, choose a location out of direct sunlight and away from heat sources. Recommended installation temperature range is 55-90°F (13-32°C) for built-in models and 55-100°F (13-38°C) for freestanding models. Ice machines will not perform correctly in ambient temperatures below 55°F (13°C).

CAUTION: The warranty is voided if the product is used in an ambient temperature of 40°F (5°C) or below.

Door Reversal

Door Reversing Instructions

1. Open the door.
2. Loosen screws #1 and #2 on the top and bottom hinges with a Phillips screwdriver. Slide the door off the unit.
3. Remove screws from the magnet actuator located on the inside and bottom of the door (or on the bottom for Integrated Models) using a Phillips screwdriver.
4. Remove caps from the top of the door. Install the magnet actuator on the opposite side and install caps into the opposite side holes using a Phillips screwdriver.
5. Remove caps from screw holes on the opposite side (top and bottom). Remove the 4 previously loosened screws using a Phillips screwdriver.
6. Reinstall screws and caps on the opposite side.
7. Partially install screws, rotate the door 180°, align the hinge over screw #1, and slide into position. Tighten screws on the top and bottom.
8. The door is now reversed.

Using Your Electronic Control

Control Function Guide

Installing The Water Supply

CAUTION: Observe and follow all local building codes.

Connect to a potable cold water supply line with pressure between 20 psi and 120 psi.

Use 1/4" copper tubing, available at hardware or plumbing supply stores. Route tubing without kinking. Purchase enough length for a "service loop" behind the unit. Connect to the "top side" of a cold water pipe to prevent sediment plugging. A shutoff valve is recommended.

NOTE: A SELF-PIERCING TYPE VALVE IS NOT RECOMMENDED due to clogging with sediment.

Connect the copper tubing to the water valve inlet with a 1/4" compression nut fitting. Secure the water supply line to the back of the cabinet with the provided screw and strain relief clamp.

Ensure all connections are watertight. Form tubing to prevent vibration or kinking when moving the appliance.

If water quality is unsatisfactory, consider filtering or treatment. Consult a water specialist.

CAUTION: To prevent water leaks: Use the water line fitting with copper tubing only. Do not use plastic tubing. Do not use thread sealers on this fitting.

NOTE: Reverse osmosis (RO), softened, and de-ionized water are not recommended as they can adversely affect ice quality and quantity.

Installing The Drain Plumbing

CAUTION: This drain pump is designed for Marvel ice machines and approved for use with water only.

WARNING: Electrical Shock Hazard. Risk of electrical shock or personal injury may occur from moving components if the machine compartment access cover is removed before unplugging the power cord.

The drain line should be coiled and secured to the back of the cabinet. Uncoil, route to an appropriate drain, and cut to length.

The drain pump vent tube should be kept open to assure airflow as water enters the pump reservoir.

Ice Maker Operation

The Ice Making Process

The ice machine forms clear ice through fractional freezing. Water runs over a cold evaporator plate, gradually freezing to form an ice slab. Pure water freezes first, leaving dissolved solids in the residual water. When the ice slab reaches the correct thickness, it is released and slides onto the grid cutter, where heated wires cut it into squares. Water with dissolved minerals is drained after each freezing cycle, and fresh water enters for the next cycle.

Diagram Description: A diagram shows the internal components of the ice maker, including the water distributor, front panel, grid cutter, evaporator, water reservoir, circulation pump, ice deflector, bin level sensor, and reservoir drain plug.

Ice Production

In normal mode, the ice machine produces up to 39 lbs (17.7 kg) of clear ice in 24 hours at 72°F ambient and 55°F water supply. In "ECO" mode, it produces up to 29 lbs (13.2 kg) of clear ice in 24 hours.

NOTE: Initial ice production and accumulated ice will vary. During the first 24 hours, the unit may produce up to 39 lbs of ice. The storage bin is maintained at a temperature slightly above freezing to allow stored ice to melt slowly, preserving quality and clarity. As ice accumulates, production will overcome melt, and the bin will fill.

The bin level sensor indicates when the ice supply is low or full, starting or stopping the ice-making process.

NOTE: If the water supply is turned off, set the electronic control to "OFF" or remove power.

New Sounds

The ice machine may make sounds different from a household refrigerator. These are likely normal sounds associated with the ice production process:

• Buzzing sound: Water valve opens.
• Rattling noise: Water flowing through the water line.
• Splashing sound: Water flowing over the evaporator plate and into the reservoir.
• "Thud": Ice slab released from the evaporator plate and slides onto the grid cutter.
• "Clicks": Cubes fall into the ice storage bin.
• Gurgling sound: Refrigerant flowing in the ice machine.
• Air noise: From the condenser fan.

Cleaning Your Ice Machine

Clean Reminder

The display will alternate between "CL" and "ICE" every 3000 cycles when cleaning is needed. Mineral buildup on the evaporator plate can affect ice quality. You can clear the "CL" reminder by holding "UP", "DOWN", and "CLEAN" simultaneously. The reminder will reset for another 3000 cycles. For cleaning, refer to the options menu.

Clean Mode

For optimal performance and ice quality, clean the ice machine every six months. This helps ensure efficient water and energy use.

NOTE: Homes with poor water quality or high clear ice usage may require more frequent cleaning.

To clean, purchase a "nickel safe" ice maker cleaner from Marvel customer service at 616-754-5601 or orderdesk@marvelrefrigeration.com. Part # S41013789.

Cleaning Procedure

1. Turn the ice machine OFF by pressing and holding the "ON/OFF" icon for 3 seconds. "OFF" will display.
2. Remove all ice from the ice bin.
3. Drain water from the reservoir by removing the black plug at the bottom. Replace the plug after draining.
4. Allow all ice to fall from the evaporator plate and remove any ice from the grid cutter. If ice is embedded in the grid cutter wires, wait for it to melt. Do not try to remove embedded ice, as this may break the wires.

CAUTION: Forcing ice through the grid cutter will break the grid cutter wires.

Diagram Description: Diagrams show removing ice from the evaporator plate and grid cutter area.

CAUTION: Use only Marvel-approved ice machine cleaner and follow all label warnings and directions. Incorrect chemical usage and resulting damage are not covered by warranty.

Care and Cleaning

Front Grille

Ensure nothing obstructs the required airflow openings in front of the cabinet. Brush or vacuum lint and dirt from the front grille area at least once or twice a year.

CAUTION: SHOCK HAZARD: Disconnect electrical power before cleaning with soap and water.

Cabinet

Wash the painted cabinet with mild soap and water, rinse with clear water. NEVER use abrasive cleaners.

Cleaning

Routine cleaning of stainless steel surfaces extends product life by removing contaminants, especially in coastal areas. Periodically inspect and clean crevices, weld points, under gaskets, rivets, bolt heads, and areas where liquid could collect. Replace any mounting hardware showing signs of corrosion.

Interior

Wash the interior compartment with mild soap and water. Do NOT use abrasive cleaners, solvents, polish cleaners, undiluted detergent, or chlorine-based cleaners.

Care of Appliance

1. Avoid leaning on the door, as this may bend hinges or tip the appliance.
2. Exercise caution when sweeping, vacuuming, or mopping near the front of the appliance to avoid damaging the grille.
3. Periodically clean the interior as needed.
4. Periodically check and/or clean the front grille as needed.

In the Event of a Power Failure

If a power failure occurs, correct it as soon as possible. Minimize door openings to maintain the appliance's temperature.

Light Assembly Replacement

All models use LED lamps. If an LED fails, contact a qualified service technician for replacement.

Household Product Warranty

Marvel Refrigeration (Marvel) Limited Warranty

ONE YEAR LIMITED PARTS & LABOR WARRANTY

Covers all parts and labor for one year from the original purchase date for defects in materials or workmanship. Material cosmetic defects are covered for 60 days. Service must be performed by a Marvel factory-authorized servicer during normal business hours.

TWO YEAR LIMITED PARTS & LABOR WARRANTY (MARVEL PROFESSIONAL PRODUCTS)

Covers all parts and labor for two years from the original purchase date for defects in materials or workmanship. Material cosmetic defects are covered for 60 days. Service must be performed by a Marvel factory-authorized servicer during normal business hours.

AVAILABLE THIRD YEAR LIMITED WARRANTY (MARVEL PROFESSIONAL PRODUCTS)

For designated Marvel Professional products, a one-year extension of the two-year warranty is available free of charge. Register your product with Marvel within 60 days of purchase at marvelrefrigeration.com and provide proof of purchase.

LIMITED FIVE YEAR SEALED SYSTEM WARRANTY

Covers compressor, condenser, evaporator, drier, and connecting tubing for five years from the original purchase date. Labor is not included. Service must be performed by a Marvel factory-authorized servicer during normal business hours.

WARRANTY TERMS

Warranties apply to products installed in the United States (50 states, DC) or Canada (10 provinces). Warranties do not cover defects caused by negligence, accident, improper use, maintenance, installation, service, or acts of God. The product must be installed, operated, and maintained according to the Marvel User Guide.

Marvel's liability is limited to the remedies described. Marvel is not responsible for consequential or incidental damages. Some states may not allow limitations on incidental or consequential damages.

Implied warranties of merchantability or fitness for a particular purpose are limited to the duration of these warranties, not to exceed five years for the parts described in the five-year limited warranty. Some states may not allow limitations on implied warranty duration.

• Warranties apply only to the original purchaser and are non-transferable.
• Warranties cover products installed and used for normal residential use only.
• Warranties apply to units operated outdoors only if designed for outdoor use by model and serial number.
• Replacement water filters, light bulbs, and other consumable parts are not covered.
• Marvel's obligation is limited to four years after the shipment date from Marvel.
• In-home instruction on product use is not covered.
• Food, beverage, and medicine loss are not covered.
• If Marvel factory-authorized service is unavailable in your area, you may be responsible for trip charges or bringing the product to a service location.
• Units purchased as floor displays or certified reconditioned units are covered by the limited one-year warranty only; cosmetic defects are not covered.
• Signal issues related to Wi-Fi connectivity are not covered.

For parts and service assistance, contact Marvel Refrigeration:

Website: MarvelRefrigeration.com

Email: techsupport@MarvelRefrigeration.com

Phone: +616.754.5601

Address: 1260 E. Van Deinse St., Greenville, MI 48838