Whirlpool WHES48 Demand Controlled Water Softener Instruction Manual

Instruction Manual for Whirlpool models including: WHES48 Demand Controlled Water Softener, WHES48, Demand Controlled Water Softener, Controlled Water Softener, Water Softener, Softener

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7392327Eng D

7392327Eng D | Whirlpool Water Solutions

Installation and Operation Manual

7392327 (Rev. D 10/20/23) Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125 How to install, operate and maintain your Demand

File Info : application/pdf, 28 Pages, 1.25MB

7392327Eng D

Installation and Operation Manual

Model WHES48
How to install, operate and maintain your Demand Controlled Water Softener
PRODUCT REGISTRATION AND WARRANTY EXTENSION
Please register your product on whirlpoolwatersolutions.com See warranty page for extended warranty details.
If you have any questions or concerns when installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, typically located on
the rim below the salt lid hinges.
System tested and certified by NSF International against NSF/ANSI Standard 44
for hardness reduction and efficiency, and certified to NSF/ANSI/CAN Standard 372.
System tested and certified by the Water Quality Association against CSA B483.1.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

7392327 (Rev. D 10/20/23)

TABLE OF CONTENTS
Page Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 Programming the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Controller Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-16 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-18 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-21 Wiring Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-27 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Dimensions
(225002--11c//m22"") IN 3-3/43"-3(9/4.5" cm) OOUUTT
TOP VVIIEEWW

(381155c""m)

IINN - OOUUT

48"" (122 cm)

NOTE: Due to variances in production and assembly, the water softener valve height may vary by up to 1/2", and may not match previously installed systems. This will not affect system performance.

4411--33/4" (106 cm)

SSIIDDEE VVIIEEWW

FFRROONNTT VVIIEEWW

FIG. 1

Specifications & Performance Claims
This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose and rated service flow. The softener has a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in its operation.
This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a sustained maximum service flow rate greater than its listed rating. This softener has been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity.

Model Code
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Water Used During Regeneration @ Minimum Salt Dose Total Water Used Per Regeneration @ Maximum Salt Dose Rated Service Flow Rate Amount of High Capacity Ion Exchange Resin Pressure Drop at Rated Service Flow Water Supply Max. Hardness Water Supply Max. Clear Water Iron Water Pressure Limits (minimum / maximum) Water Temperature Limits (minimum / maximum) Minimum Water Supply Flow Rate Intermittent Flow @ 30 PSI Maximum Drain Flow Rate Salt Storage Capacity

Model WHES48 L48P
14,200 @ 2.8 lbs 37,900 @ 10.5 lbs 48,000 @ 18.1 lbs
5,090 @ 2.8 lbs 3.0 gal. / 1,000 grains
44.2 gallons 11.9 gpm 1.33 cu. ft. 15 psig 160 gpg 12 ppm*
20 - 125 psi** 40 - 120 °F 3 gpm 19.3 gpm*** 2.0 gpm 200 lbs

*Capacity to reduce clear water iron is substantiated by laboratory test data. The state of Wisconsin
requires additional treatment if the water supply contains clear water iron exceeding 5 ppm.
**Canada working pressure limits: 1.4 - 7.0 kg/cm2.
***Intermittent flow rate does not represent the maximum service flow rate used for determining the softener's rated capacity and efficiency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
This system conforms to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the amount needed.

Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
3

Water Softener Safety
Your safety and the safety of others are very important.
We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING" These words mean:
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn on the Salt Efficiency Feature, follow the instructions in the "Salt Efficiency" section of this manual.
Before You Start
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). Failure to use a pressure reducing valve may cause damage to the system, resulting in flooding and damage to property. If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws.
= The water softener works on 24 V DC electrical power, supplied by a direct plug-in power supply (included). Be sure to use the included power supply and plug it into a nominal 120 V, 60 Hz household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate disinfection upstream or downstream of the system. European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223 or visit www.whirlpoolwatersolutions.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
4

Inspect Shipment

The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also, inspect and note any damage to the shipping carton.

Remove and discard (or recycle) all packing materials. To avoid the loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.

Packing List

Bypass Valve

Drain Hose

O-rings

Installation Adaptors

Clips (2 are shipped installed on the softener's valve)

Hose Clamps

Adaptor Elbow Silicone Grease

Grommet

Water Hardness Test Strip

FIG. 2

Water Conditioning Information

IRON
Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are:
= Ferrous (clear water) iron = Ferric (red water) iron = Bacterial and organically bound iron = Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in water. This water softener will reduce moderate amounts of this type of iron (see specifications).** Ferrous (clear water) iron is usually detected by taking a sample of water in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes.
When using the softener to reduce Ferrous (clear water) iron, add 5 grains to the hardness setting for every 1 ppm of Ferrous (clear water) iron. See "Set Water Hardness Number" section.
Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove

ferric or bacterial iron. This iron is visible immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as small cloudy yellow, orange, or reddish suspended particles. After the water stands for a period of time, the particles settle to the bottom of the container. Generally, these irons are removed from water by filtration. Chlorination is also recommended for bacterial iron.
Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water. This water softener will not remove colloidal iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a yellow appearance when drawn. After standing for several hours, the color persists and the iron does not settle, but remains suspended in the water.
SEDIMENT
Sediment is fine, foreign material particles suspended in water. This water softener will not remove sediment. This material is most often clay or silt. Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed upstream of the water softener normally corrects this situation.
* Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum of the contents.
** Capacity to reduce clear water iron is substantiated by laboratory test data.

Installation Requirements

LOCATION REQUIREMENTS
Consider all of the following when selecting an installation location for the water softener.
= Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
= To condition all water in the home, install the water softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting conditioned water and salt.
= A nearby drain is needed to carry away regeneration discharge (drain) water. Use a floor drain, laundry tub, sump, standpipe, or other options (check your local codes). See "Air Gap Requirements" and "Valve Drain Requirements" sections.
= The water softener works on 24 V DC electrical power, supplied by a direct plug-in power supply (included). Provide nearby a 120 V, 60 Hz electrical outlet in accordance with NEC and local codes.
= Always install the water softener between the water inlet and water heater. Any other installed water conditioning equipment should be installed between the water inlet and water softener (See Figure 4 below).
= Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non-metallic parts.

PLUMBING CODES
All plumbing must be completed in accordance with national, state, and local plumbing codes.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.

AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure 3). A floor drain, close to the water softener, is preferred. A laundry tub, standpipe, etc. are other drain options. Secure valve drain hose in place. Leave an air gap of 1-1/2" between the end of the hose and the drain. This gap is needed to prevent the backflow of sewer water into the water softener. Do not put the end of the drain hose into the drain.

1-1/2" air gap

Drain Hose

1-1/2" air gap

FLOOR DRAIN

STANDPIPE

LAUNDRY TUB
FIG. 3

THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT

Cold Water to House

Untreated Water to Outside Faucets

City Water Supply

Hot Water to House

Optional Sediment
Filter

Pressure Tank

Water Heater

Water Softener

Well Water Supply
Well Pump

FIG. 4

Installation Requirements

VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow the use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
NOTE: Make the valve drain line as short and direct as possible.

1/4" NPT Thread Barbs for 3/8"
I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5

Clip

1/4 NPT Threads

Compression Fitting. 1/4 NPT x 1/2" O.D.

Barbs

Tube (not included)

INLET / OUTLET PLUMBING OPTIONS
Always install either a single bypass valve (provided), as shown in Figure 7, or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 8. Bypass valves allow you to turn off the water to the softener for maintenance if needed, but still have water in house pipes.
Use:
= Copper pipe = Threaded pipe = PEX (Crosslinked Polyethylene) pipe = CPVC plastic pipe = Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to the single bypass valve. Soldering heat will damage the plastic valve.

Cut barbs from drain fitting (pull clip to remove
fitting from valve)

1/2" Outside Dia. Copper Tube (not included)
FIG. 6

SINGLE BYPASS VALVE
Pull out for "Service" (Soft water)
Push in for "Bypass"

3 VALVE BYPASS

FIG. 7

Outlet Valve

Bypass Valve

Inlet Valve

From Water Softener

To Water Softener

FIG. 8

Installation Instructions

To Outside Faucets
Hard Water Plug-in Power Supply
To Controller
Valve Drain Elbow

TYPICAL INSTALLATION

Main Water Pipe

Soft Water

Water Softener Valve

Clips

Inlet
Overflow Drain Elbow

Outlet

Pipe
1" NPT Sweat Adaptor (not included)
1" NPT Threaded Adaptor
O-ring

Valve Drain Hose*
*Do not connect the water softener valve drain hose to the salt storage tank overflow hose.

Salt Storage Tank Overflow Hose*

O-ring

Secure Valve Drain Hose in place over Floor Drain

Single Bypass Valve

Floor Drain

1-1/2" air gap

NOTE: See "Air Gap Requirements" section.
FIG. 9

Installation Instructions

TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the well pump or water meter.
2. Open all faucets to drain all water from house pipes. NOTE: Be sure not to drain water from the water
heater, as damage to the water heater elements could result.

Salt Lid

INSTALL THE BRINE TANK OVERFLOW ELBOW
Install the brine tank overflow grommet and elbow in the 13/16" diameter hole in the back of the salt storage tank sidewall.
NOTE: The brine tank overflow elbow accepts either 1/2" or 3/8" I.D. hose.

MOVE THE WATER SOFTENER INTO PLACE

Top Cover
Brine Tank Overflow Grommet
Brine Tank Overflow Elbow
13/16" Hole
Salt Storage Tank

Excessive Weight Hazard
Use two or more people to move and install or uninstall water softener. Failure to do so can result in back or other injury.
1. Move the water softener into the desired location. Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the salt storage tank to level the softener. The weight of the tank, when full of water and salt, may cause the tank to fracture at the shim.
2. Visually check and remove any debris from the water softener valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the "out" port of the valve.
4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place, from the top down as shown in Figures 11 & 12.
IMPORTANT: Be sure the clips snap firmly into place so the single bypass valve will not pull out.

Clip Channel

FIG. 10

Single Bypass Valve
FIG. 11
CORRECT ASSEMBLY Clip

Outside diameter of water softener valve inlet & outlet

Outside diameter of clip channel on single bypass valve

FIG. 12

NOTE: Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated.

Installation Instructions

Electrical Shock Hazard Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire per installation instructions. Failure to follow these instructions can result in death or electrical shock.
GROUNDING INFORMATION (for Installations on Metal Pipe)
The house main incoming water pipe is often used to ground electrical outlets in the home. Grounding protects you from electrical shock. Installing the water softener with a plastic bypass valve will break this ground. Before beginning installation, purchase and securely install two grounding clamps and a #4 copper wire across the location where the softener will be, tightly clamping it at both ends, as shown in Figure 13.
NOTE: Check local plumbing and electrical codes for proper installation of the ground wire. The installation must conform to them. In Massachusetts, plumbing codes of Massachusetts shall be conformed to. Consult with your licensed plumber.
Ground Wire (not included)

Clamp (2 - not included)

FIG. 13

COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water softener valve inlet side.
NOTE: Inlet and outlet are marked on the water softener valve. Trace the water flow direction to be sure hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all plumbing to prevent putting stress on the water softener valve inlet and outlet. Stress from misaligned or unsupported plumbing may cause damage to the system.
Complete the inlet and outlet plumbing for the type of pipe you will be using.
INSTALL VALVE DRAIN HOSE
1. Measure, cut to needed length and connect the 3/8" drain line (provided) to the water softener valve drain fitting. Use a hose clamp to hold the hose in place.
NOTE: Make the valve drain line as short and direct as possible.
IMPORTANT: If codes require a rigid drain line see "Valve Drain requirements" section.
2. Route the drain hose or copper tubing to the floor drain. Secure drain hose. This will prevent "whipping" during regenerations. See "Air Gap Requirements" section.
INSTALL SALT STORAGE TANK OVERFLOW HOSE
1. Measure, cut to needed length and connect the 3/8" drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp.
2. Route the hose to the floor drain, or other suitable drain point no higher than the drain fitting on the salt storage tank (This is a gravity drain). If the tank overfills with water, the excess water flows to the drain point. Cut the drain line to the desired length and route it neatly out of the way.
IMPORTANT: For proper operation of the water softener, do not connect the water softener valve drain tubing to the salt storage tank overflow hose.

Installation Instructions

TEST FOR LEAKS
To prevent air pressure in the water softener and plumbing system, complete the following steps in order:
1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener.
2. Place the bypass valve (single or 3 valve) into the "bypass" position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles.
4. Place bypass valve(s) in "service" or soft water position as follows:
= Single bypass valve: Slowly move the valve stem toward "service," pausing several times to allow the water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing several times to allow the water softener to fill with water.
5. After about three minutes, open a hot water faucet until there is a steady flow, and there are no air bubbles, then close this faucet.
6. Close all cold water faucets and check for leaks at the plumbing connections that you made.
7. Check for leaks around clips at softener's inlet and outlet. If a leak occurs at a clip, depressurize the plumbing (turn off the water supply and open faucets) before removing clip. When removing clips at the softener's inlet or outlet, push the single bypass valve body toward the softener (see Figure 14). Improper removal may damage clips. Do not reinstall damaged clips.

If removing clips...

...depressurize the plumbing, then push Bypass Valve body toward softener
FIG. 14

ADD WATER AND SALT TO THE SALT STORAGE TANK
Excessive Weight Hazard Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury.
1. Using a container, add about three gallons of clean water into the salt storage tank.
2. Add salt to the storage tank. Use nugget, pellet, or coarse solar salts with less than 1% impurities.
PLUG IN THE POWER SUPPLY
During installation, the water softener wiring may be moved or jostled from place. Be sure all leadwire connectors are secure on the back of the electronic board and be sure all wiring is away from the valve gear and motor area, which rotates during regenerations. 1. Plug the power supply into an electrical outlet that is
not controlled by a switch. NOTE: The water heater is filled with hard water and,
as hot water is used, it will refill with conditioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge is over. Then, drain the water heater (following instructions for water heater) until water runs cold.
SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE
1. Open the salt lid and pour about 3 oz. (6 tablespoons) of household bleach into the softener brinewell.
2. Make sure the bypass valve(s) is in the "service" (open) position.
3. Start a recharge (regeneration). See "Start a Recharge" on Page 13.
4. After the recharge has completed, fully open a cold water faucet, downstream from the softener, and allow 50 gallons of water to pass through the system. This should take at least 20 minutes. Close the faucet.

Programming the Water Softener

Display
SET SALT LEVEL button
TANK LIGHT button
STATUS LIGHT (see below)
STATUS LIGHT
When the water softener is connected to electrical power, the status light on the control panel will operate as follows: = Light flashing slowly, along with the salt level
indicators in the display - The salt monitor system indicates a low salt level and needs to be set. See "Set Salt Level" on Page 14. = Light flashing slowly, along with the words "SCHEDULED CLEAN" in the display - Four months have elapsed on the system's timer since start up or the last reset. This is a reminder to use Whirlpool® WHE-WSC Water Softener Cleanser three times a year. To reset the timer, press any button on the control panel and the flashing words will disappear. The status light will stop flashing, unless the system is also low on salt (see above). = Light flashing rapidly, with "CURRENT TIME" shown in the display and the clock flashing slowly - The present time needs to be set, either during initial start up or after a long power outage. See "Set Time of Day", at right. = Light flashing rapidly, with "Err" shown in the display - The electronic self-diagnostics have detected a problem. See "Troubleshooting" on Page 18. = Light on steady (not flashing) - The system has power applied and does not require any attention.

UP button
PROGRAM button
DOWN button
RECHARGE button
FIG. 15
PROGRAM THE SOFTENER
When the power supply is plugged into the electrical outlet, the model code (L48P) and a software version number (example: J3.9), are briefly shown in the display. Then the words "CURRENT TIME" appear and 12:00 PM begins to flash.
SET TIME OF DAY
If the words "CURRENT TIME" do not show in the display, press the PROGRAM button until they do.
1. Press the r UP or s DOWN buttons to set the
present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct.
FIG. 16
NOTE: Press buttons and quickly release to slowly advance the display. Hold the buttons down for fast advance.
SET WATER HARDNESS NUMBER
1. Press the PROGRAM button once again to display a flashing "25" and the word "HARDNESS". continued on the next page

Programming the Water Softener

FIG. 17

2. Press the r UP or s DOWN buttons to set your
water's hardness number.

NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.

20 gpg hardness

2 ppm iron x 5 = 10 +10

(times)

30 HARDNESS NUMBER

SET RECHARGE (REGENERATION) TIME
1. Press the PROGRAM button once again to display a flashing "2:00 AM" and the words "RECHARGE TIME". This is a good time for the recharge to start in most households, because water is not in use.

FIG. 18
2. If you want to change the recharge start time,
press the r UP or s DOWN buttons until the
desired time shows. Be sure AM or PM is correct.
SET SALT TYPE
1. Press the PROGRAM button once again to display a flashing "nACL".

FIG. 19
Salt Type allows you to choose between sodium chloride (NaCl), which is regular softener salt, or potassium chloride (KCl), which is an alternative to sodium chloride. KCl (potassium chloride) may be used if the user of the water softener is on a sodium restricted diet and is concerned about the amount of sodium in the water supply.

KCl should be used in accordance with the following steps to help give you years of maintenance free service.
Place only one bag at a time of KCl into your softener (the salt storage tank should contain no more than 60 pounds of KCl at any one time).
NOTE: A softener using KCl should not be located in areas with high temperature changes or high humidity (KCl may harden in these environments and make the softener inoperable).
2. Check the brine tank and brinewell (black tube in salt storage tank) monthly. If hardening is present, pour small amounts of warm water on hardened areas until they loosen.
3. Be sure to set the correct salt type, depending on which type of salt is used (NaCl or KCl). Use the
r UP or s DOWN buttons to toggle between
NaCl and KCl, then press the PROGRAM button to enter the selection.
4. Press the PROGRAM button once again to return to normal operating display.
START A RECHARGE
1. Press the RECHARGE button and hold for three seconds, until "RECHARGE" begins to flash in the display, starting a recharge. This recharge draws the sanitizing bleach into and through the water softener. Any air remaining in the water softener is purged to the drain. During this time, periodically check for leaks.
NOTE: As with all other water system applications, leaks may occur. Leaks may not be immediately apparent. Recheck for leaks 24 hours after the first recharge cycle is complete.
POWER OUTAGE MEMORY
If electrical power to the water softener is lost, "memory" built into the timer circuitry will keep all settings for several hours. While the power is out, the display is blank and the water softener will not regenerate. When electrical power is restored, the following will occur:
Reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the clock is incorrect after a long power outage, the softener operates as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the clock to the correct time of day.
NOTE: If the water softener was regenerating when power was lost, it will now finish the cycle.

Controller Features

RECHARGE
The RECHARGE button is used to initiate an immediate recharge.
1. Press and hold the RECHARGE button until the words "RECHARGE", "SERVICE" and "FILL" flash in the display.

RECHARGE initiated

FIG. 20

The softener enters the fill cycle of regeneration right away. "RECHARGE" will flash during the regeneration. When completed, full water conditioning capacity is restored. While water softener is running a recharge, the time remaining until the recharge is completed will show in the display during all cycles except for the Fill cycle.
NOTE: Avoid using hot water while the softener is regenerating, because the water heater will refill with bypass hard water.

RECHARGE SCHEDULED
If you do not want to start an immediate recharge, but would like to schedule an extra recharge at the next preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE button.

SET SALT LEVEL
The water softener has a salt monitor indicator light to remind you to add salt to the storage tank.
NOTE: You must set salt level each time salt is added to the water softener.
To set this monitor system:
1. Lift the salt lid and level the salt in the storage tank.
2. The salt level scale, on the brinewell inside the tank, has numbers from 0 to 8. Observe the highest number the leveled salt is at, or closest to.
3. Press the SET SALT LEVEL button until black ovals correspond to the salt level number (See Figure 22). At level 2 or below, the "Low Salt Level" light will flash.

Salt Level

Brinewell Numbers

FIG. 22

If you want to turn the salt monitor off, press the SET SALT LEVEL button until "SALT LEVEL OFF" shows in the display (See Figure 23).

FIG. 23

RECHARGE scheduled

FIG. 21

The words "RECHARGE SCHEDULED" flash in the display, and the softener will recharge at the next recharge time. The word "RECHARGE" will flash during the regeneration. When completed, full water conditioning capacity is restored.

TANK LIGHT
The water softener is equipped with a tank light for viewing the salt level in the brine tank. Push the tank light button on the electronic control once, and the tank light will turn on. Pushing the tank light button again will turn the light off. The tank light will automatically turn off after a period of 15 minutes if the tank light button is not used to turn it off.
Tank Light Icon

FIG. 24

Controller Features

SALT EFFICIENCY
When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage and less water). The softener is shipped with this feature set OFF.
1. Press and hold the PROGRAM button until the screen in Figure 25 is displayed. Once in this display, press the PROGRAM button once and one of the two displays in Figure 26 is shown.

CLEAN / CLEAR WATER IRON REDUCTION
This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. When this feature is set to ON, an additional backwash and fast rinse cycle will occur first, preceding the normal regeneration sequence. This provides extra cleaning of the resin bed before it is regenerated with the salt brine. To conserve water set this feature OFF if your water supply does not contain iron or sediments.
1. Press and hold the PROGRAM button until the screen in Figure 25 is displayed. Once in this display, press the PROGRAM button twice and one of the two displays in Figure 28 is shown.

FIG. 25
2. Press the r UP or s DOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be displayed in the lower left hand corner of the normal run display.

Efficiency Icon

FIG. 26

3. Press the PROGRAM button five times to return to the normal run display.

In the state of California: You must turn the Salt Efficiency Feature ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher.

WATER FLOW INDICATOR
Whenever the softener has water flowing from the outlet port, the display will show water droplets scrolling down the right hand side of the screen (See Figure 27). The faster the water flow, the faster the droplets will flash.

Droplets indicate water flow through softener

FIG. 27

FIG. 28
2. Press the r UP or s DOWN buttons to set ON or
OFF. 3. Press the PROGRAM button four times to return to
the normal run display.
CLEAN FEATURE MINUTES
The Clean / Clear Water Iron Reduction feature (described above) may be adjusted, from 1 to 15 minutes in length. To change this cycle time, use the UP button to increase the time, or the DOWN button to shorten the time. The default value for this feature is 8 minutes. 1. Press and hold the PROGRAM button until the
screen in Figure 25 is displayed. Once in this display, press the PROGRAM button three times and the display in Figure 29 is shown.
FIG. 29
2. Press the r UP or s DOWN buttons to set the
number of minutes. 3. Press the PROGRAM button three times to return
to the normal run display.

Controller Features

MAXIMUM DAYS BETWEEN REGENERATIONS
The water softener automatically controls regeneration frequency. This provides the greatest operating efficiency and, under most conditions, this feature should be left in this automatic mode. However, you may modify this feature if you want to force a regeneration every set number of days. For example, if your water supply contains clear water iron, you may want the softener to regenerate every few days to keep the resin bed clean. The maximum days between recharges may be set from 1 to 15 days, as follows: NOTE: The softener will recharge on its own if needed,
even if it is before the set number of days. 1. Press and hold the PROGRAM button until the
screen in Figure 30 is displayed. Once in this display, press the PROGRAM button four times and the display in Figure 31 is shown.
FIG. 30
2. Press the r UP or s DOWN buttons to set the
number of days.
FIG. 31
3. Press the PROGRAM button two times to return to the normal time of day screen.
12 OR 24 HOUR CLOCK
All time displays are shown in standard clock time (AM and PM) at the 12 hour default setting. If 24 hour clock displays are desired, follow steps below: 1. Press and hold the PROGRAM button until the
screen in Figure 30 is displayed. Once in this display, press the PROGRAM button five times and one of the two displays in Figure 32 is shown.

FIG. 32
2. Press the r UP or s DOWN buttons to set the
time format.
3. Press the PROGRAM button once again, to return to the normal time of day screen.
CLEANSING FEATURE
The cleansing feature keeps larger particles of sediment from entering the home's plumbing system. As water passes through the softener, the larger sediment particles are collected in the integrated basket and then rinsed to the drain before each regeneration. The cleansing feature provides added protection for water using appliances by reducing the chance of larger particles entering the various products valves and screens. The "Clean Feature" may be turned ON to provide an extra backwash that will help keep the cleansing screen clean. The default is OFF.
IMPORTANT: The cleansing feature is not intended to replace pretreatment filtration. For problem water applications, additional sediment filtration is recommended.

Cleansing Screen

Resin Tank

Top Distributor
FIG. 33

Routine Maintenance

WATER SOFTENER CLEANSER
The manufacturer recommends that you use Whirlpool® WHE-WSC Water Softener Cleanser, as directed, every four months.
Lift the brinewell cover and pour in the entire 16 oz. bottle of Whirlpool® Water Softener Cleanser. Press the RECHARGE button and hold for three seconds,

until "RECHARGE" begins to flash in the display. This manual recharge will take about two hours. If taste, odor, or discoloration are detected in the water, manually recharge the softener again, then run a cold water faucet immediately downstream of the softener until water tastes, smells, and appears normal.
16

Routine Maintenance

ADDING SALT
Open the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full.
NOTE: If using potassium chloride (KCl), do not fill above level 4 on the brinewell scale.
NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often to avoid salt "bridging".
Recommended Salt: Nugget, pellet or coarse solar salts with less than 1% impurities.
Salt Not Recommended: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream making salts, etc.
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt "bridge" forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt "bridges," an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result.
If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank.
Push Tool into Salt Bridge to
Break

1" - 2"
Pencil Mark
Broom Handle

Salt Salt Bridge Empty Space Water Level
FIG. 34

CLEANING THE NOZZLE & VENTURI
A clean nozzle & venturi (See Figure 35) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result.

Cap O-ring Seal Screen Support
Screen Nozzle & Venturi Disc
Gasket *Flow Plug (HVDC)
Housing

*Flow Plug Cone Screen

*Install with lettered side up, concave side down.

Ferrule Nut

FIG. 35
IMPORTANT: Be sure small hole in the gasket is centered directly over the small hole in the nozzle & venturi housing. Be sure the numbers are facing up

To get access to the nozzle & venturi, remove the water softener's top cover. Put the bypass valve(s) into the bypass position. Be sure the water softener is in soft water (service) cycle (no water pressure at nozzle & venturi). Then, holding the nozzle & venturi housing with one hand, unscrew the cap. Do not lose the o-ring seal. Lift out the screen support and screen. Then, remove the nozzle & venturi disc, gasket, and flow plug(s). Wash the parts in warm, soapy water and rinse in fresh water. Be sure to clean both the top and bottom of the nozzle & venturi disc. If needed, use a small brush to remove iron or dirt. Do not scratch, misshape, etc., surfaces of the nozzle & venturi.
Gently replace all parts in the correct order. Lubricate the o-ring seal with silicone grease and locate in place. Install and tighten the cap by hand, while supporting the housing. Overtightening may break the cap or housing. Put the bypass valve(s) into service (soft water) position.
Recharge the softener to reduce the water level in the tank. This will also assure that the softener is completely recharged and ready to provide softened water again. Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-866-986-3223.

Routine Maintenance

PROTECT THE WATER SOFTENER FROM FREEZING
If the softener is installed where it could freeze (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener:
1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
2. Open a faucet in the soft water pipes to vent pressure in the softener.
3. Move the stem in the single bypass valve to bypass. Close the inlet and outlet valve in a 3 valve bypass system, and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe.
4. Unplug the power supply at the wall outlet. Open the salt lid and remove the softener's top cover. Take off both drain hoses if they will interfere with moving the softener into position over the drain.
5. Gently remove the large holding clips at the softener inlet and outlet. Separate the softener from the plastic installation adaptors, or from the bypass valve.
6. Lay a piece of 2 inch thick board near the floor drain (See Figure 36).
7. Move the softener close to the drain. Slowly and gently, tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not allow the softener's weight to rest on the inlet and outlet fittings or they may break.
8. Tip the bottom of the softener up a few inches and hold until all water has drained. Leave the softener laying like this until you are ready to use it. Plug the inlet and outlet with clean rags to keep dirt, bugs, etc. out.

Floor Drain

Wood Block

FIG. 36

Troubleshooting Guide

PROBLEM
No soft water No soft water & display is blank
No soft water & salt level not dropping No soft water & salt storage tank full of water, water running to drain while unit is in the soft water cycle
Water hard sometimes
Iron in water
Resin in household plumbing Salt storage tank leaking Motor stalled or clicking Error code Err1, Err3 or Err4 appears
Error code Err5

CAUSE
1. No salt in the storage tank. 1. Power supply unplugged at wall outlet, or
power cable disconnected from back of electronic board or power supply malfunction. 2. Fuse blown, circuit breaker popped, or circuit switched off (See "Power Outage Memory" on Page 13). 3. Electronic control board malfunction. 1. Salt storage tank "bridged". 2. Bypass valve(s) in "bypass" position. 1. Dirty, plugged or damaged nozzle & venturi assembly 2. Inner valve fault causing leak. 3. Valve drain hose is plugged.
4. Valve drain line and Salt Storage Tank overflow drain connected together by a tee.
5. Low or high system water pressure (low pressure may disrupt brine draw during recharge, high pressure may cause inner valve parts failure).
6. Brine float dirty or broken. 7. Leak between valve and resin tank. 1. Incorrect time set. 2. Incorrect water hardness set. 3. Incorrect model code programmed.
4. Hot water being used when softener is regenerating.
5. Possible increase in water hardness.
6. Leaking faucet or toilet valve. Excessive water usage.
1. Clear water iron in water supply.
2. Iron in soft water.
3. Bacterial or organic bound iron. 1. Crack in distributor or riser tube.

CORRECTION
Refill with salt and then use RECHARGE NOW feature. Check for loss of power and correct. Reset electronic controls and then use RECHARGE NOW feature.
Replace fuse, reset circuit breaker, or switch circuit on, and then use RECHARGE NOW feature.
Replace electronic control board (See Page 25). Refer to "Breaking a Salt Bridge" section to break. Move bypass valve(s) to "service" position. Take apart, clean and inspect nozzle & venturi (See "Cleaning the Nozzle & Venturi" section. Replace seals and rotor. Hose must not have any kinks, sharp bends or any water flow blockage (See "Valve Drain Requirements" section. Disconnect tee and run separate drain lines.
If pressure is low, increase well pump output to a minimum 20 psi. If daytime pressure is over 100 psi, add a pressure reducing valve in the supply pipe to the softener. Contact a licensed plumber. Clean or replace Brine Valve Float Assembly. Replace o-rings between resin tank and valve. Check and change time setting. Refer to "Set Water Hardness" section to set correctly. Refer to "Program the Water Softener" section to set correctly. Avoid using hot water while the softener is regenerating, as the water heater will fill with hard water. Test untreated water for hardness and iron, and program the water softener accordingly (See "Set Water Hardness") section to set. A small leak can waste hundreds of gallons of water in a few days. Fix all leaks and always fully close faucets. Test untreated water for hardness and iron, and program the water softener accordingly (See "Set Water Hardness") section to set. Clean resin bed with Resin Bed Cleaner. Follow instructions on package. Cannot be treated by water softener. Replace resin tank assembly.

1. Crack in brine tank.

Replace salt storage tank assembly.

1. Motor malfunction or internal valve fault causing high torque on motor.
1. Fault in wiring harness or connections to position switch.
2. Fault in switch.
3. Fault in valve causing high torque.
4. Motor inoperative.
1. Electronic control malfunction.

a. Replace rotor/seal. b. Replace motor & switch. Replace wiring harness or connections to position switch.
Replace switch. Replace rotor/seal. Replace motor. Replace electronic control board.

Troubleshooting

AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.
FIG. 37
While an error code appears in the display, all buttons are inoperable except the PROGRAM button. PROGRAM remains operational so the service person can perform the Manual Advance Diagnostics, see below, to further isolate the problem. Procedure for removing error code from display:
1. Unplug the power supply from electrical outlet. 2. Correct problem. 3. Plug the power supply back in. 4. Wait 8 minutes. The error code will return if the
problem was not corrected.
MANUAL ADVANCE DIAGNOSTICS
Use the following procedures to advance the water softener through the regeneration cycles to check operation. Lift off the salt lid, remove the top cover by unlocking the tabs in the back and rocking forward, to observe cam and switch operation during valve rotation. 1. Press and hold PROGRAM for 3 seconds until
"000" shows in the display, then release. 2. The 3 digits indicate water meter operation as
follows: 000 (steady) = Soft water not in use, and no flow through the meter. Open a nearby soft water faucet. 000 to 140 (continual) = Repeats for each gallon of water passing through the meter.

3. Symbols in the display indicate POSITION switch operation (See Figure 38).

Switch is open

Switch is closed

(Cam not rotating) (Cam rotating)

FIG. 38

4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).
5. While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.
a. Press the r UP button to display the number of
days this electronic control has had electrical power applied.
b. Press the s DOWN button to display the number
of regenerations initiated by this electronic control since the code number was entered.
6. Press and hold the PROGRAM button until the model code (L48P) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data.

FIG. 39
7. To change the code number, press the r UP or s DOWN button until the correct code shows.
8. To return to the present time display, press the PROGRAM button.

Troubleshooting

RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the PROGRAM button and hold it until the
display changes twice to show the flashing model code.
2. Press the r UP button (a few times, if necessary)
to display a flashing "SoS".
FIG. 40
3. Press the PROGRAM button, and the electronic controller will restart.
4. Set the present time, hardness, etc., as described on pages 12 & 13.
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. NOTE: The electronic control display must show a
steady time (not flashing). If an error code shows, first press the PROGRAM button to enter the diagnostic display. 1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the softener's valve advances from the service to fill position. Shine a flashlight down the brinewell and observe fill water entering the tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.

2. After observing fill, press the RECHARGE button to move the softener's valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).
If the water softener does not draw brine, check for (most likely to least likely):
= Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section.
= Nozzle and venturi not seated on the gasket, or gasket deformed.
= Valve seals leaking (See Troubleshooting).
= Restriction in valve drain, causing a backpressure (bends, kinks, elevated too high, etc.). See "Install Valve Drain Hose" section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, a too-long or elevated drain hose may cause backpressure, stopping brine draw. Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more than 8 feet above the floor.
3. Press the RECHARGE button to move the softener's valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and volume.
An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the softener's valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
5. To return the softener's valve to the service position, press the RECHARGE button.

Need help troubleshooting? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
21

Wiring Schematic

120 V AC 60 Hz

Back of Electronic Controller (PWA)

Power Supply

Power Tank Position/ In Light Turbine Motor
24 V DC

Tank Light
Turbine Sensor

OUT GND +5

grn org C

Valve Motor
NO Position NC Switch

FIG. 41

Notes
23

Softener Exploded View

Valve Assembly

See Pages 26 & 27

for parts

5 8

10 9

19
20 21
22 23 24

Softener Parts List

Key No.

Part No.

7112963

4 7077870

5 7327584

7331177

8 7247996

9 0502272

10 7392597

11 7137824

12 7391355

Description
Distributor O-Ring Kit (includes Key Nos. 1-3) O-Ring, 2-7/8" x 3-1/4" O-Ring, 13/16" x 1-1/16" O-Ring, 2-3/4" x 3" Top Distributor Repl. Bottom Distributor Tank Neck Clamp Kit (includes 2 ea. of Key Nos. 6 & 7) Clamp Section (2 req.) Retainer Clip (2 req.) Repl. Resin Tank, 10" x 40" Resin, 1 cu. ft. Brine Tank Brinewell Rim

Key No.

Part No.

13 7391729

14 7335163

15 7392628

16 7392026

17 7392610

¢ 7393763

18 7392602

19 7351054

20 7396834

7331258

24 7139999

Description
Electronics Enclosure, Rear Repl. Electronic Control Board (PWA) Faceplate (order decal below) Faceplate Decal Salt Lid (order decal below) Instruction Decal Top Cover Power Supply, 24 V DC Brine Valve Assembly Overflow Hose Adaptor Kit (includes Key Nos. 21-23) Grommet Adaptor Elbow Hose Clamp Drain Hose

¢ Not illustrated.

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

Valve Exploded View

104 149 148 147 134

102 100
103
105 101
106 107
109 108

144

146

143

145

142

Wear Strip

141

Seal

140

Cross-section View

139

138

137
127 136

128 116

132 133 135

131

130

129

110 121
111
112 122
117
118 123
113

114
115 119 120

124
125 123 126

Valve Parts List

Key No.

Part No.

7384691

100

101

102 7224087

103 7231393

104 0900857

105 7171250

7331169

106

107

108

109

110

7185487

111

112

113

114

115

116

117 7174313

118 7185500

7342712

119

120

121 7337589

122 7342704

123 7337597

124 7214383

Description
Motor, Cam & Gear Kit, 1" (includes Key Nos. 100-102) Motor Cam & Gear Screw, #8-32 x 1" (2 req.) Motor Plate Screw, #6-20 x 3/8" (3 req.) Bearing Drain Hose Adaptor Kit (includes Key Nos. 106-110) Clip, Drain Hose Clamp Drain Hose Adaptor O-Ring, 15/16" x 1-3/16" Flow Plug, 2.0 gpm Seal Kit (includes Key Nos. 111-116) O-Ring, 5/8" x 13/16" O-Ring, 1-1/8" x 1-1/2" O-Ring, 4-1/2" x 4-7/8" Rotor Seal Seal Seal, Nozzle & Venturi Bearing, Wave Washer Rotor & Disc Drain Plug Kit, 1" (includes Key Nos. 115, 119 & 120) Plug, Drain Seal Spring Clip, 1", pack of 4 Installation Adaptor, 1", pack of 2, including 2 ea. Clips & O-Rings (See Key Nos. 121 & 123) O-Ring, 1-1/16" x 1-5/16", pack of 4 Bypass Valve Assembly, 1", including 2 ea. Clips & O-Rings (See Key Nos. 121 & 123)

Key No.

Part No.

7290931

125

126

127 7309811

128 7081201

129 7171145

130 7342649

131 1202600

132 7120526

133 7292323

134 7257454

135

136

137

138

139

140

141

142

143

144

¢ 7298913

145 7175199 146 7171161 147 7342681 148 7305150 149 7140738

Description
Turbine & Support Assembly, including 2 O-Rings (See Key No. 123) & 1 ea. of Key Nos. 125 & 126 Turbine Support & Shaft Turbine Wire Harness, Sensor Retainer, Nozzle & Venturi Valve Body O-Ring, 1/4" x 3/8", pack of 2 Nut - Ferrule Elbow, 90° O-Ring, 3/16" x 7/16" Nozzle & Venturi Assembly (incl. Key Nos. 128, 130 & 135-144) Housing, Nozzle & Venturi Cone Screen Flow Plug, .3 gpm Gasket Nozzle & Venturi Disc, Blue Flow Plug, .15 gpm Screen Screen Support O-Ring, 1-1/8" x 1-3/8" Cap Repl. Nozzle, Venturi & Gasket Kit (includes Key Nos. 130, 136, 138, 139, & 143) Wave Washer Valve Cover Screw, #10-14 x 2-5/8", pack of 8 Switch Screw, #4-24 x 3/4" (2 req.)

¢ Not illustrated

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

EXTEND YOUR WARRANTY:
Use Whirlpool® WHE-WSC Water Softener Cleaner
The factory warranty for your water softener is shown below. The two year full warranty period on parts and labor can be extended to ten (10) years from the date the product is delivered if you use Whirlpool® WHE-WSC Water Softener Cleaner on your system. Use one bottle of Whirlpool® WHE-WSC Water Softener Cleaner, as directed, every four months from the date the water softener is delivered. Retain proof of purchase of Whirlpool® WHE-WSC Water Softener Cleaner to validate any warranty claim after the second year. Purchase of no more than three (3) bottles of Whirlpool® WHE-WSC Water Softener Cleaner in a 12 month period may be applied toward compliance with this warranty. Use of any water softener additive other than Whirlpool® WHE-WSC will not provide extended warranty coverage.

WATER SOFTENER WARRANTY - MODEL WHES48
Warrantor: Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees to the original purchaser when the product is purchased from an authorized dealer, and when installed and maintained in accordance with the instructions, that:
Two Year Full Warranty: For a period of two (2) years from the date the product is delivered, all parts will be free from defects in materials
and workmanship and will perform in accordance with their written specifications. For a period of two (2) yeara from the date the product is delivered, labor to repair or replace any part
determined by Warrantor to be defective in materials or workmanship, will be provided at no additional cost.
Limited Warranties: For a period of ten (10) years from the date the product is delivered, the salt storage tank and fiberglass resin/
mineral tank will not rust, corrode, leak, burst, or in any other manner, fail to perform in accordance with their written specifications. For a period of three (3) years from the date the product is delivered, the electronic control board will be free of defects in materials and workmanship and will perform in accordance with its written specifications.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge. If a repair or replacement part is unavailable, Warrantor may refund the original purchase price. After the second year, labor necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223 for assistance.
General Provisions The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi (8.8 kg/cm2), and at water temperatures not exceeding 120°F (49°C); provided further that the water softener is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of any force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
The limited warranty does not cover damage due to: (a) transportation, (b) storage, (c) improper use, (d) failure to follow the product instructions or to perform any preventive maintenance, (e) modifications, (f) unauthorized repair, (g) normal wear and tear, or (h) external causes such as accidents, abuse, or other actions or events beyond Warrantor's reasonable control. Use of aftermarket, used, or non-manufacturer provided parts will void all warranties. Warranty does not cover failures due to improper product installation. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.
THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.

W11454805B

References

QuarkXPress(R) 18.6