Midea Dehumidifier

Owner's Manual

ITM. / ART. 1769129

Model: MAD50PS1AWT-C

Rated voltage: 115V

Frequency: 60Hz

For support, please call the Service Center at 1-866-646-4332.

Service Center Operation Hours: Monday through Friday 8 a.m. to 7 p.m. EST, Saturday 9 a.m. to 4 p.m. EST

Language Spoken: English

Website: www.midea.com

Warning notices: The design and specifications are subject to change without prior notice for product improvement.

Contents

Safety Precautions

Read Safety Precautions Before Operation and Installation. To prevent property damage or personal injury, these instructions must be followed. Incorrect operation due to ignoring of instructions may cause damage or personal harm. The level of risk is shown by the following indications:

Explanation of Symbols

WARNING: The signal word indicates a hazard with a high level of risk which, if not avoided, may result in serious injury or death.

CAUTION: The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.

CAUTION: Risk of fire

Flammable materials: A2L

Explanation of symbols displayed on the unit

WARNING

CAUTION

Electronic Work

NOTE: The cographs are for explanation purpose only. Your machine may be slightly different. The actual shape shall prevail.

WARNING:

Flammable Refrigerants

Refrigerant R32 is used within appliance.

Examples for such working procedures are:

No open fire or device like switch which may generate spark/arcing shall be around appliance to avoid causing ignition of the flammable refrigerant used. Please follow the instruction carefully to store or maintain the appliance to prevent mechanical damage from occurring.

Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.

The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance) and ignition sources (for example: an operating electric heater) close to the appliance.

How to handle equipment containing flammable refrigerants

  1. Transport of equipment containing flammable refrigerants: See transport regulations.
  2. Marking of equipment using signs: See local regulations.
  3. Disposal of equipment using flammable refrigerants: See national regulations.
  4. Storage of equipment/appliances: The storage of equipment should be in accordance with the manufacturer's instructions.
  5. Storage of packed (unsold) equipment: Storage package protection should be constructed such that mechanical damage to the equipment inside the package will not cause a leak of the refrigerant charge. The maximum number of pieces of equipment permitted to be stored together will be determined by local regulations.
  6. Information on servicing:
    1. Checks to the area: Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimized. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system.
    2. Work procedure: Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapour being present while the work is being performed.
    3. General work area: All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.
    4. Checking for presence of refrigerant: The area shall be checked with an appropriate refrigerating detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.
    5. Presence of fire extinguisher: If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO2 fire extinguisher adjacent to the charging area.
    6. No ignition sources: No person carrying out work in relation to a refrigerating system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be displayed.
    7. Ventilated area: Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.
    8. Checks to the refrigerating equipment: Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer's maintenance and service guidelines shall be followed. If in doubt consult the manufacturer's technical department for assistance. The following checks shall be applied to installations using flammable refrigerants:
      • The actual refrigerant charge is in accordance with the room size within which the refrigerant containing parts are installed;
      • The ventilation machinery and outlets are operating adequately and are not obstructed; If an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant;
      • Marking to the equipment continues to be visible and legible. Markings and signs that are illegible shall be corrected;
      • Refrigerating pipe or components are installed in a position where they are unlikely to be exposed to any substance which may corrode refrigerant containing components, unless the components are constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded.

Detection of flammable refrigerants

Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.

The following leak detection methods are deemed acceptable for systems containing flammable refrigerants.

Removal and evacuation

When breaking into the refrigerant circuit to make repairs - or for any other purpose - conventional procedures shall be used. However, for flammable refrigerants it is important that best practice be followed, since flammability is a consideration. The following procedure shall be adhered to:

The refrigerant charge shall be recovered into the correct recovery cylinders if venting is not allowed by local and national codes. For appliances containing flammable refrigerants, the system shall be purged with oxygen-free nitrogen to render the appliance safe for flammable refrigerants. This process might need to be repeated several times. Compressed air or oxygen shall not be used for purging refrigerant systems. For appliances containing flammable refrigerants, refrigerants purging shall be achieved by breaking the vacuum in the system with oxygen-free nitrogen and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling down to a vacuum (optional for A2L). This process shall be repeated until no refrigerant is within the system (optional for A2L). When the final oxygen-free nitrogen charge is used, the system shall be vented down to atmospheric pressure to enable work to take place. Ensure that the outlet for the vacuum pump is not close to any potential ignition sources and that ventilation is available.

Charging procedures

In addition to conventional charging procedures, the following requirements shall be followed. Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimise the amount of refrigerant contained in them. Cylinders shall be kept in an appropriate position according to the instructions. Ensure that the refrigeration system is earthed prior to charging the system with refrigerant. Label the system when charging is complete (if not already). Extreme care shall be taken not to overfill the refrigeration system. Prior to recharging the system it shall be pressure tested with OFN. The system shall be leak tested on completion of charging but prior to commissioning. A follow up leak test shall be carried out prior to leaving the site.

Decommissioning

Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced.

  1. Become familiar with the equipment and its operation.
  2. Isolate system electrically.
  3. Before attempting the procedure ensure that: Mechanical handling equipment is available, if required, for handling refrigerant cylinders; All personal protective equipment is available and being used correctly; The recovery process is supervised at all times by a competent person; Recovery equipment and cylinders conform to the appropriate standards.
  4. Pump down refrigerant system, if possible.
  5. If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system.
  6. Make sure that cylinder is situated on the scales before recovery takes place.
  7. Start the recovery machine and operate in accordance with instructions.
  8. Do not overfill cylinders. (No more than 80 % volume liquid charge).
  9. Do not exceed the maximum working pressure of the cylinder, even temporarily.
  10. When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from site promptly and all isolation valves on the equipment are closed off.
  11. Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked.

Labelling

Equipment shall be labeled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed.

Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.

Recovery

When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely.

When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge is available. All cylinders to be used are designated for the recovered refrigerant and labeled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure-relief valve and associated shut-off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs.

The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of the flammable refrigerant. If in doubt, the manufacturer should be consulted. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition.

The recovered refrigerant shall be processed according to local legislation in the correct recovery cylinder, and the relevant waste transfer note arranged. Do not mix refrigerants in recovery units and especially not in cylinders.

If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The compressor body shall not be heated by an open flame or other ignition sources to accelerate this process. When oil is drained from a system, it shall be carried out safely.

Non-duct connected appliances containing A2L refrigerants with the supply and return air openings in the conditioned space may have the body of the appliance installed in open areas such as false ceilings not being used as return air plenums, as long as the conditioned air does not directly communicate with the air of the false ceiling.

Get to know your product

Identification of parts

NOTE: All the illustrations in the manual are for explanation purpose only. Your machine may be slightly different. The actual shape shall prevail. The unit can be controlled by the unit control panel.

Positioning the unit

Safe distance requirements

Front view:

Top view:

Unit Placement Guidelines

When using your product

NOTE: When there is water in the bucket and you want to move the unit, please move the unit steadily in case that water spills or the unit tips over.

Preparations for product use.

First time using

Correct power connection

Working condition requirement

Ground connection

(Please refer to the actual plug, and the legend is for reference only.)

Precautions for use

Proper installation of water tank

MODE Function

Press the button to select the mode you want, as shown: Set → Cont. → Dryer → Comfort

NOTE: The humidity setting cannot be set manually in Dryer, Cont. and Comfort mode; The set humidity will be displayed when selected mode is set, and the ambient humidity will be displayed 5 seconds later.

Set Dehumidifying mode(Set)

Press the button to select the Dehumidifying mode, and adjust the desired humidity by pressing the UP and DOWN buttons.

NOTE: Humidity can be set from 35% to 85%, with 5% adjustment per press.

Continuous dehumidifying mode(Cont.)

Press the button to select the Continuous dehumidifying mode.

Comfort Dehumidifying Mode(Comfort)

Press the button to select the comfort dehumidifying mode. NOTE: The unit will automatically control room humidity in a comfortable range 45%~55% according to the room temperature.

Dryer mode (Dryer)

Press the button to select the Dryer mode, and the unit will operate in Continuous dehumidifying and High fan speed mode, in this mode.

NOTE: For some models, The unit will quit Dryer mode after a maximum 10 hours operation.

Dryer Mode Airflow Diagram:

Allow 30-50cm of distance on the top and right side of the unit from the wet clothes.

4. UP and DOWN buttons

Humidity Set Control buttons

The humidity level can be set within a range of 35% RH (Relative Humidity) to 85%RH (Relative Humidity) in 5% increments.

TIMER Set Control buttons

Press the UP and DOWN buttons to set the Auto start and Auto stop time from 00:00 to 24:00.

5. FAN speed Function

Press the button to select fan speed in the following setting: Low → High → Low...

NOTE: The fan speed indicator light illuminates under different fan speed settings.

6. Display

The electronic display will show the ambient humidity and set humidity. When the timer function is used, the display will show the set time. If there is an error, the display will show the error code.

Error Codes:

7.PUMP Function

Press the button to activate the built-in pump function. When using this function, the unit will automatically pump water out until the water tank is empty. The pump will stop automatically once the water tank is empty.

8.MShield Air Ionizer Function

MShield function and pump function share the same button. Press and hold on the button for 3 seconds to turn the MShield Function on or off. MShield is the air ionizer technology on this unit. Activating the MShield function energizes the ionizer.

More Features

Auto Shut Off

The dehumidifier shuts off when the bucket is full, or when the bucket is removed or not replaced in the proper position. For some models, the fan motor will continue to run for 30 seconds.

Check Filter Feature

The unit will automatically track how long it has been in use. Once the accumulated operation time reaches 250 hours, the check filter light will turn on, letting you know it is the optimal time to clean the filter. After cleaning and reinserting the filter, press and hold the FAN (reset filter) button for 3 seconds to turn the light off. This will repeat after every 250 hours of use. See page 29 for cleaning the filter.

Auto-Restart

If the unit turns off unexpectedly due to loss of power, it will restart with the previous function setting automatically when the power resumes.

Accessories

Caster installation

Step 1: Pull out the water bucket.

Step 2: Take out a cushion pad and four casters from the bucket, then reinstall the water bucket.

Caster Installation Details

Step 1

Tilt the unit on its side and hold it with one hand, then insert two casters.

Step 2

Rotate the unit and hold it with one hand, then insert the other two casters.

Step 3

Correctly inserted.

Step 4

Leave the unit standing up for half an hour before use.

WARNING: If you decide to install the castors AFTER the dehumidifier has already been in use:

Get to know your features

Control Panel Features

NOTE: The following control panels are for explanation purpose only. The control panel of the unit you purchased may be slightly different according to the models. Your machine may not contain some indicators or buttons. The actual shape will remain the same.

Operation Display

1.POWER ON/OFF button

Press to turn the dehumidifier on and off.

Wireless button

  1. Press and hold the POWER button for 3 seconds to initiate the Wireless connection mode. The LED DISPLAY shows 'AP' to indicate you can set up the wireless connection.
  2. If connection is successful within 8 minutes, the unit will exit Wireless connection mode automatically and the Wireless indicator illuminates and the unit enters the previous function. If connection fails within 8 minutes, the unit exits the Wireless connection mode automatically

NOTE: When the unit is connecting to the Internet, the light will flicker in white. When the unit has connected to the Internet, the white light will stop flickering.

2.TIMER Function

Auto start setting
  1. When the unit is off, press the timer button to activate the Auto start time.
  2. Press or hold the UP or DOWN button to change the Auto start time by 0.5 hour increments, up to 10 hours, then at 1 hour increments, up to 24 hours.

Auto stop setting

  1. In the startup state, press the timer button to activate the Auto stop time.
  2. Press or hold the UP or DOWN button to change the Auto stop time by 0.5 hour increments, up to 10 hours, then at 1 hour increments, up to 24 hours.
  3. The selected time will register in 5 seconds and the system will automatically revert back to display the ambient humidity. The control will count down the time remaining until start.
  4. The selected time will register in 5 seconds and the system will automatically revert back to display the ambient humidity. The control will count down the time remaining until stop.

NOTE: The timing can be adjusted to increase or decrease by 24 hours. After the TIMER setting is complete, you can press the button again to check the TIMER setting status. After the TIMER setting is complete, you can cancel it by setting the set time to 0.0.

3. MODE Function

Press the button to select the mode you want, as shown:

Set → Cont. → Dryer → Comfort

NOTE: The humidity setting cannot be set manually in Dryer, Cont. and Comfort mode; The set humidity will be displayed when selected mode is set, and the ambient humidity will be displayed 5 seconds later.

Set Dehumidifying mode(Set)

Press the button to select the Dehumidifying mode, and adjust the desired humidity by pressing the UP and DOWN buttons.

NOTE: Humidity can be set from 35% to 85%, with 5% adjustment per press.

Continuous dehumidifying mode(Cont.)

Press the button to select the Continuous dehumidifying mode.

Comfort Dehumidifying Mode(Comfort)

Press the button to select the comfort dehumidifying mode. NOTE: The unit will automatically control room humidity in a comfortable range 45%~55% according to the room temperature.

Dryer mode (Dryer)

Press the button to select the Dryer mode, and the unit will operate in Continuous dehumidifying and High fan speed mode, in this mode.

NOTE: For some models, The unit will quit Dryer mode after a maximum 10 hours operation.

Dryer Mode Airflow Diagram:

Allow 30-50cm of distance on the top and right side of the unit from the wet clothes.

4. UP and DOWN buttons

Humidity Set Control buttons

The humidity level can be set within a range of 35% RH (Relative Humidity) to 85%RH (Relative Humidity) in 5% increments.

TIMER Set Control buttons

Press the UP and DOWN buttons to set the Auto start and Auto stop time from 00:00 to 24:00.

5. FAN speed Function

Press the button to select fan speed in the following setting: Low → High → Low...

NOTE: The fan speed indicator light illuminates under different fan speed settings.

Removing collected water

When your bucket is full.

There are different ways to remove collected water.

Type 1: Bucket drainage

WARNING: Do not pull out the whole bucket without grabbing the handle or it may cause damage to the bucket or personal injury.

Type 2: Water hose drainage (continuous)

Water can be automatically emptied into a floor drain by attaching the unit with a water hose(Id≥ 5/16", not included) with a female threaded end(ID:M=1", not included).

Before the water tank begins filling, remove the water plug from the drain outlet and set aside. Then, insert the drain hose through the water drain outlet. Lead the drain hose to the floor drain or a suitable drainage facility.

  1. Remove the water plug.
  2. Connect the drain hose.

NOTE: When you remove the bucket, do not touch any parts inside of the unit. Doing so may damage the product. Be sure to push the bucket gently all the way into the unit. Banging the bucket against anything or failing to push it in securely may cause the unit not to operate. If the pump hose becomes disconnected when you remove the bucket, you must reinstall the pump hose properly to the unit before replacing the bucket. When you remove the bucket, if there is some water in the unit you must dry it with a cloth or towel. When the unit is on, if the bucket is removed, the compressor and the fan will turn off. The unit will beep 8 times and the digital display shows Eb. When the unit is off, if the bucket is removed, the unit will beep 8 times and the digital display shows Eb.

Type 3: Pump drainage

To connect pump drain hose:

To remove pump drain hose:

NOTE: The maximum distance and the rise of the hose is 5m from the unit. Exceeding this distance may damage the unit or cause leaks. If removing the hose to use in Bucket mode, please reinsert the drain plug to prevent accidental water leakage. (You still need to press the tightening ring when removing the hose.)

APP INSTRUCTIONS

Specification of Wireless Module

Precautions

App Compatibility:

The app is available for both iOS and Android, however older versions may no longer be compatible. Please keep the app updated with the latest version. Midea makes no guarantee of compatibility and is not responsible for issues arising as a consequence thereof.

Wireless Security:

The Smart Kit supports the following security protocols: WPA-PSK / WPA2-PSK / WPA3-SAE. It may be used with or without encryption although encryption is strongly recommended.

Connectivity:

Network issues may occasionally cause timeouts. The unit display and the app may become unsynchronized but this will resolve itself when the network is restored. Should the network remain unavailable, it might be necessary to run the configuration process again.

Configuration:

Change in the wireless network will require reconfiguration of the device. The actual network configuration process may vary slightly from the manual. Please check the service website for more information.

Using the SmartHome App

Ensure that your mobile phone is connected to the wireless network. Bluetooth must be turned on. The device must also be powered up.

Step 1: Download the SmartHome app

Scan the QR code below to download the SmartHome app from app store or search for it directly on the Google Play Store or Apple's App Store.

Step 2: Log in

Open the SmartHome app. Log in directly if you have an existing SmartHome account or create a new account. Alternatively, you can also use a 3rd party login platform.

Step 3: Connecting the device

  1. When you log in, you may see the message "Smart devices discovered nearby". Tap to add your device.
  2. If no such message appears, proceed as follows: Tap on "+" and select your device in the list of nearby available devices. If your device is not listed, please add your device manually, first selecting the device category e.g. Dehumidifier.
  3. Follow the steps in the app to connect your device to the wireless network. If your device fails to connect, follow the additional instructions in the app.

Step 4: Controlling the device

After pairing successfully, a card will be created for the device in the SmartHome app. Shortcuts for basic functions will appear on the card such as changing the humidity or switching the device on or off. Tapping on the card, will reveal additional features and settings. The actual design may look different from examples due to app updates.

Care and Maintenance

Turn the dehumidifier off and remove the plug from the wall outlet before cleaning.

Clean the Grille and Case

Clean the Bucket

Clean the Air Filter

Clean the Pump Filter

CAUTION: DO NOT operate the dehumidifier without the filter because dirt and lint will clog it and reduce performance.

When not using the unit for long time periods

Refer to Care and Maintenance for instruction on steps 4-6.

  1. Step 1: Remove water from the bucket.
  2. Step 2: Remove water plug to drain any excess water.
  3. Step 3: Re-insert the water plug ① and insert plug ② into the the back of the unit to keep them in place.
  4. Step 4: Clean the grille and case.
  5. Step 5: Clean the air filter.
  6. Step 6: Clean the bucket.
  7. Step 7: Wrap the cord with the power cord buckle.

Troubleshooting

Before calling for service, review the chart below. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem What to check
Unit does not start Make sure the dehumidifier plug is pushed completely into the outlet. Check the house fuse/circuit breaker box.
Dehumidifier does not dry the air as it should Dehumidifier has reached its preset level or bucket is full. Water bucket is not in the proper position. Did not allow enough time to remove the moisture. Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier. The humidity control may not be set low enough. Check that all doors, windows and other openings are securely closed. Room temperature is too low, below 5°C(41°F). There is a kerosene heater or something giving off water vapor in the room.
The unit makes a loud noise when operating The air filter is clogged. The unit is tilted instead of upright as it should be. The floor surface is not level.
Frost appears on the coils This is normal. The dehumidifier has an Auto defrost feature.
Water is leaking onto the floor Hose to connector or hose connection may be loose. Intend to use the bucket to collect water, but the back drain plug is removed.
ES, AS,P2,Eb appear in the display These are error codes and protection codes. See the CONTROL PANEL FEATURES section on page 19.
The pump operation on light blinks at 1Hz Clean the filter of the pump. Check the pump hose does not leak or block. Empty the water in the bucket.

The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website, please check for the latest version.

Warranty

Dehumidifier Limited Warranty

Your product is protected by this Limited Warranty:

Warranty service must be obtained from Midea Consumer Services or an authorized Midea servicer.

Warranty

Midea, through its authorized servicers will:

Consumer will be responsible for:

Midea replacement parts shall be used and will be warranted only for the original warranty.

NORMAL RESPONSABILITIES OF THE CONSUMER**

This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:

  1. Proper use of the appliance in accordance with instructions provided with the product.
  2. Routine maintenance and cleaning necessary to keep the unit in good working condition.
  3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and/or gas codes.
  4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in house wiring.
  5. Expenses for making the appliance accessible for servicing.
  6. Damages to finish after installation.

EXCLUSIONS

This warranty does not cover the following:

  1. Failure caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), by its improper installation, or by unreasonable use of the unit, including without limitation, failure to provide reasonable and necessary maintenance or to follow the written installation and operating Instructions.
  2. Damages caused by services performed by persons other than authorized Midea customer service; or external causes such as abuse, misuse, inadequate power supply or acts of God.
  3. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merchantability or fitness for use or purpose.
  4. Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily determined.

NOTE: Some states do not allow the exclusions or limitation of incidental or consequential damages. So this limitation or exclusion may not apply to you.

IF YOU NEED SERVICE

Service under this warranty must be obtained by following these steps, in order:

  1. Contact Midea Consumer Services at 1866 646 4332.
  2. If there is a question as to where to obtain service, contact our Consumer Relations department via our website https://www.midea.com/us/support.

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