BeModern Arteon Electric Fires

Technical Specification

Model No: 4119 (16"), 4112 (22"-16"), Supply Voltage: AC 230-240V 50Hz, Maximum power consumption: 2016W.

Heat Output

Auxiliary Electricity Consumption

Type of heat output / room temperature control

• Single stage heat output and no room temperature control: No
• Two or more manual stages, no room temperature control: No
• With mechanic thermostat room temperature control: No
• With electronic room temperature control: Yes
• Electronic room temperature control plus day timer: Yes
• Electronic room temperature control plus week timer: Yes

Other Control Options

• Room temperature control, with presence detection: No
• Room temperature control, with open window detection: Yes
• With distance control option: Yes
• With adaptive start control: Yes
• With working time limitation: No
• With black bulb sensor: No

Important Safety Information

Read all the instructions carefully before using the appliance.

For indoor use only. This appliance is not suitable for use outside the house and only suitable for well insulated spaces or occasional use.

Do not use this appliance in the immediate surroundings of a bath, a shower or a swimming pool.

Do not use this fire as a free-standing appliance. It must always be fixed to the wall, fireplace mantel, floor etc.

This fire must not be located immediately below a socket-outlet.

Do not use this appliance as a primary heat source.

If the fire is to be placed in front of an existing chimney opening and there is any risk of chimney debris falling down onto the fire or drafts from the chimney, it is recommended that the flue or opening is sealed off with non-combustible non-fibrous insulation materials. Do not place into an existing fireplace that is prone to dampness. Should it be necessary to cap and seal the chimney to prevent personal injury, a professional should be hired to do the work.

This appliance must be earthed.

In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

A non-rewireable plug fitted with a 13A fuse is supplied. Should the fuse or plug need replacing, and you are competent to do so, it must be replaced with a 13A fuse or plug being 13A BS1363A approved.

If the power cord is damaged, it must be repaired by the manufacturer, its authorised service centre or professional person.

During normal operation this appliance will emit noise from the internal fan unit.

Warning: In order to avoid overheating, do not allow the appliance to be covered or let the air inlet / outlet become obstructed. [Symbol: DO NOT COVER ⚠️]

To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1 meter from the air outlet.

Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause electric shock, fire or damage the appliance.

Do not block air intakes or exhaust openings in any manner.

Do not use on soft surfaces such as a bed, where openings may become blocked.

Keep the power cord away from hot surfaces and hot conditions. Do not route the power lead in front of the appliance.

Do not use this fire in rooms that have explosive fumes in them (for example petrol), or if you are using solvents, glue, aerosol spray or in flammable paints, as these may catch fire.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children and vulnerable people must be supervised at all times when using this appliance, as some parts can become very hot and cause burns.

Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

Cleaning and user maintenance shall not be made by children without supervision.

Children aged from 3 years and less than 8 years only can switch on / off the appliance provided that it has been placed or installed in its intended normal operating position and instructions and supervisions concerning the safe way of the use of the appliance are offered. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.

This appliance shall not be played with by children.

Children of less than 3 years should be kept away unless continuously supervised.

Keep the power plug accessible after installation.

User Instructions

WARNING! Do not operate the appliance if it is damaged or has malfunctioned. If you suspect the appliance is damaged or has malfunctioned, call a qualified service engineer to inspect the appliance, and replace any part of the electrical system if necessary, before reuse.

WARNING! To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1 meter from the air outlet.

MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections or loose plugs can cause the appliance to overheat.

Do not disconnect the power at the mains supply whilst the appliance is running. Use the functions on the remote to turn the fire off and ensure the mains switch has been moved to the off position before disconnecting.

PREPARATION FOR USE

This appliance can be operated by manual control, remote control or APP. NOTE: To use the appliance, the main power switch must be in the ‘ON’ position.

Batteries

Ensure that the handset batteries are new and inserted correctly.

Main Power Switch

This needs to be switched ON before operating the appliance. A long beep will be heard to indicate the fire is ready for use.

User Instructions – Manual Control

NOTE: Image below shows location of buttons on 16” and 22-16” version.

Diagram description: The rear of the fireplace unit showing control buttons. Key buttons identified are: Wi-Fi pairing button, Main ON / OFF Switch, All lights On / Off, Heater Low, High, Off, Flame effect On, change colour x 3, Off.

NOTE: The manual buttons control basic functions, not a full range of controls. Use the remote handset or APP to carry out all functions.

Turning on the appliance with the main power switch to the "-" position. A long beep will be heard.

Press the "Heater button" to turn the heater on. The heater will come on low setting, press again to enable high setting and again to turn off the heater.

Press the "FLAME" button to turn on the flame effect and cycle through the 3 colours of flame effect and off. When you choose to turn the flame effect off, it will slowly fade and then turn off.

Press the "Light button" to turn all the lights on / off.

Note: The controls on the appliance will lose the memory for all function settings when the switch is set to the Off Position.

When the remote runs out of power or when you change the batteries, the flame function will lose its memory; however, this will not affect the timer settings; the clock and date may need to be adjusted.

Remote Control Pairing

The fire and remote are already paired; however, if you need to pair the remote or a replacement remote, press and hold the “All Lights On / Off” button until you hear two beeps, then press the power button on your remote control. You will hear a single beep confirming the pairing process has been complete.

User Instructions – Remote Control

Diagram description: An image of the remote control with various buttons and a screen display. Labels indicate: Battery power, Actual room temperature, Heating, Temperature set, Flame effect.

User Instructions - APP Control

Download the APP and Register an account

1. Download "My Pryzm" APP. (App store icons for Google Play and Apple App Store shown).
2. Register an account. (Screenshots show login/signup options).
3. Choose your country. Enter your mobile number or a valid Email address to get verification code.
4. Enter the verification code.

Add a device

EZ Mode:

1. Click Add Device or "+". (App screenshot showing "Add Device" button).
2. Download "My Pryzm" APP. (Repeated instruction).
3. Select Wi-Fi network and enter the password, click "Next". (App screenshot showing Wi-Fi selection). Note: Ensure your router is using a 2.4 GHz channel. The distance between the router and fireplace isn't less than 50cm.
4. Turn on the appliance, then press and hold the Wi-Fi button until you hear 3 beeps. The Wi-Fi indicator and fuel bed start to flash. (Diagram shows button locations on the fireplace unit).
5. Choose the EZ Mode, confirm the indicator is flashing and click "Next". (App screenshot showing mode selection).
6. Start to add device. (App screenshot showing "Adding device...").
7. Once added, the fuel bed will turn green and stop flashing.
8. Click "Done" to complete Pairing. (App screenshot showing device added).
9. If the pairing fails in EZ Mode, please try AP Mode.
10. Press and hold the Wi-Fi button, you will hear 3 beeps. Keep pressing until you hear other 5 beeps and the indicator flashes quickly. (Diagram reiterates button locations).

AP Mode:

1. Choose the AP Mode, confirm the indicator is flashing and click "Next". (App screenshot showing mode selection).
2. Click "Go to Connect". (App screenshot).
3. Choose a Wi-Fi called "SmartLife-XXX". (App screenshot showing Wi-Fi settings).
4. Go back to the APP. Start to add device. (App screenshot showing "Adding device...").
5. Once added, Fuel bed will turn green and stop flashing. (App screenshot showing device added).
6. Click the name of fireplace to enter the home screen. (App screenshot showing "Welcome Home" and the fireplace interface).

Using the APP - Home Screen

Flame mode: (App screenshot showing flame effect controls).

Heater mode: (App screenshot showing heater controls). Note: The AUTO mode will only work when you set the daily / weekly timer for the flame effect or heater.

Using the APP - Changing the Flame Effect Colour

(App screenshots showing colour wheel and slider for brightness control). Use the slide bar to turn off / on the lights. Note: The slider under the flame effect colour options controls the brightness from 0% (off) to 100%.

Using the APP - Changing the Fuel Bed Colour

(App screenshots showing colour wheel and slider for brightness control). Use the slide bar to turn off / on the lights.

Using the APP - Changing the Downlight Colour

(App screenshots showing colour wheel and slider for brightness control). Use the slide bar to turn off / on the lights. Note: The slider under the colour options controls the brightness of the lights from 0% (off) to 100%.

Using the APP - Changing the optional mood light Colour

(App screenshots showing colour wheel and slider for brightness control). Use the slide bar to turn off / on the lights. Note: The slider under the colour options controls the brightness of the lights from 0% (off) to 100%.

Using the APP - Setting a flame effect program

Up to 4 time periods per day with 3 different weekly schedules can be programmed. (App screenshots showing weekly timer setup for flame effect).

Using the APP – Setting temperature unit

(App screenshots showing temperature unit selection and manual temperature adjustment). Manually changing the temperature.

Using the APP – Setting a heating program

Up to 4 time periods per day with 3 different weekly schedules can be programmed. (App screenshots showing weekly timer setup for heating, including temperature settings).

Using the APP - Setting a heating program continued

(App screenshots showing further weekly timer setup for heating).

Using the APP – Setting the timer

(App screenshots showing timer setting interface).

Using the APP - Renaming your device

1. Click the [pencil icon] to tap to set nickname.
2. Click the [pencil icon] to create a new name for your device. (App screenshots showing device renaming).

Using the APP – Creating a “Home”

1. Click the "Home Management".
2. Click "Create a Home".
3. Enter a home name, select the home location and room(s), then click "Save". (App screenshots showing home creation process).
4. Click "Done".

Using the APP – Adding a Member

NOTE: Download the APP for the new member first.

1. Select "Me" → "Home Management" → "Name of Home“ → "Home Settings". Select "Add Member". (App screenshots showing navigation).
2. Select 1: "APP account". (App screenshot showing member type selection).

NOTE: This is to be completed on the new member's account, not your own.

Using the APP – Adding a Member continued

1. Select "Others" to get invitation code. Then go to "Me > Home Management > Join Home" and enter the code. Select the Home and ready to operate the appliance. (App screenshots showing invitation code and joining home process).

Using the APP – Share Device

1. Click the [pencil icon].
2. Click "Share Device".
3. Click "Add Sharing".
4. Select APP account or Others. (App screenshots showing sharing options).
5. Receive the message. (App screenshot showing message with invitation link).

Maintenance

WARNING: Before any maintenance or whilst cleaning the exterior of the fireplace, the unit should be disconnected from the power supply until it has cooled down.

Remote Handset Battery Replacement

When the batteries are at full power, the battery symbol will show [full battery icon ?].

When the batteries are half full, the battery symbol will show [half battery icon ?].

When the batteries are out of power and need replacing immediately, the battery symbol will show [empty battery icon ?].

Battery replacement is recommended after 1 year. The batteries are 1.5V alkaline AAA batteries.

Dispose of old batteries at an appropriate recycling facility.

Cleaning the Fire

Cleaning or polishing products are not recommended.

Fingerprints or other marks on the front glass panel can be removed by a piece of soft, damp, lint-free cloth with a good quality household glass cleaner. The front glass panel should always be completely dried with a clean, lint-free cloth or paper towel.

CAUTION: Abrasive cleaners should not be used on the glass panel. Liquids should not be sprayed directly onto any surface of the unit.

Troubleshooting

Should you be experiencing any problems with your fire, please call Customer Services on 01914300901 or email us at customerservices@bemodern.co.uk.

General Information

Environment

Meaning of crossed-out wheeled dustbin: ?️ Electrical appliances should not be disposed of as unsorted municipal waste. Separate collection facilities should be used in the disposal of electrical appliances. Contact your local government for information about the available collection systems. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When old appliances are replaced by the new ones, it is a legal obligation for the retailer to take back the old appliance for disposal at least free of charge.

This fire complies with the Safety Standards EN 60335-1 and EN 60335-2-30 which covers the essential requirements of the Low Voltage Directive 2014/35/EU and the EMC standards EN 55014-1; EN 55014-2; EN 61000-3-2 and EN 61000-3-3 which covers the essential requirements of the European Electro Magnetic Compatibility 2014/30/EU, and the RED standards EN300220-2, EN301489-1, EN301489-3 and EN6247 which covers the essential requirements of the European Radio Equipment Directive 2014/53/EU.

This fire complies with the Safety Standards BS 60335-1 and BS 60335-2-30 which covers the essential requirements of the Electrical Equipment (Safety) Regulations 2016 and the EMC standards BS 55014-1; BS 55014-2; BS 61000-3-2 and BS 61000-3-3 which covers the essential requirements of the Electro Magnetic Compatibility Regulations 2016, and the RED standards BS 300220-2, BS 301489-1, BS 301489-3 and BS 6247 which covers the essential requirements of the Radio Equipment Regulations 2017.

RoHS stands for Restriction of Hazardous Substances, and impacts the entire electronics industry and many electrical products as well. The Restrictions of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012, originated in the European Union in 2002 and restricts the use of six hazardous materials found in electrical and electronic products. All applicable products in the EU and UK market since July 1, 2006 must pass RoHS compliance.

Electric Fire Guarantee

BeModern's ARTEON - Pryzm Electric Fire comes with a 1 Year warranty as standard, providing reassurance and peace of mind. This covers parts and labour.

A 2 years extended warranty is obtained by registering your product free, within 28 days of purchase at: https://www.elginandhall.co.uk/advice/warranties/. After registration, you will receive cover for parts only in year 2 & 3.

Note: Registration is not required for the standard 1 year warranty. If you do not have access to the internet, you may register your product via the below contact telephone number.

For further information on the individual terms of your product warranty, please contact our Customer Service team on 0191 430 0901 or customerservices@bemodern.co.uk.

The Guarantee applies to:

• All products in the ranges manufactured by the 'Company' (but subject to the exceptions below).
• The product has been purchased and installed within the UK.
• The initial installation.
• The original purchaser.

Proof of Purchase must be retained by the Purchaser.

The Guarantee does not apply to:

• Damage or inferior workmanship practices whilst the 'Product' is being installed.
• Damage caused by misuse of the 'Product' or where normal standards of care and use have not been complied with.
• Damage through a malfunction or an inadequately installed electric fire.
• Damage or defects due to misuse, accident or unauthorised alterations.

Guarantee Period Coverage

During the guarantee period after the 'Product' has been supplied, the Guarantee covers the making good (whether by repair or replacement at the Company's option) of defects arising from defective manufacture of materials of "Product" covered in Para 1, all at no cost to the purchaser, on the provision that:

• The Product has been installed as per Be Modern recommendations.
• The Purchaser uninstalls the Product and makes it available for collection by Be Modern.

This Guarantee does not affect your statutory rights.

On requiring service, the purchaser should contact the retailer who supplied your product, who will assist and advise you as necessary.

Be Modern Ltd.
19-34 Bedesway
Bede Industrial Estate
Jarrow
Tyne and Wear
NE32 3BE
Tel: (0191) 430 0901
Fax: (0191) 430 9522
Website: Bemodern.com