Optimum M 3.0X Thermocook Pro User Manual

User Manual for Optimum models including: M 3.0X Thermocook Pro, Thermocook Pro, Pro

ThermoCook-Pro-M3.0X-Manual-V2 ONLINE

Index of /assets/manual pdf/EN/

USER MANUAL

File Info : application/pdf, 27 Pages, 28.81MB

ThermoCook-Pro-M3.0X-Manual-V2 ONLINE

THERMOCOOK PRO M 3.0X
e Must-Have All-In-One Kitchen Appliance Professional ermo Cooker
QSUIMMAELPEILTTIYSCITY
USER MANUAL

CONTENTS

WELCOME TO YOUR NEW KITCHEN ASSISTANT!

SAFETY FIRST

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X - PARTS

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X - DIGITAL DISPLAY 6
/ CONTROL PANEL

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X - USER ACCOUNT 9

OPERATING INSTRUCTIONS

CONTROL PANEL OVERVIEW

PROCESSING GUIDE / SUGGESTED USAGE OF ATTACHMENTS

CLEANING AND MAINTENANCE

TROUBLESHOOTING

PRODUCT SPECIFICATIONS

WARRANTY TERMS & CONDITIONS

WELCOME TO YOUR NEW KITCHEN ASSISTANT!
Congratulations on the purchase of your professional all-in-one kitchen appliance, the Optimum Thermocook Pro M 3.0X. From the first time you use your Optimum Thermocook, it will become your secret ally in the kitchen, helping you to cook like a five-star chef. Its many diverse functions will help you to prepare healthy, nutritionally balanced meals in half the time you'd expect. Use it to create an amazing range of fresh, tasty and nutrient rich recipes including soups, sauces, doughs, desserts, one-pot meals, smoothies, purees, steamed dishes and much more. You can download the Thermocook Pro M 3.0X app by searching for "Cobotmix" in the Apple Store or Google App Store. For even more inspirational meal ideas, visit our website at www.froothie.com.au and our Facebook page at www.facebook.com/froothie/ to try out new delicious featured recipes. You will also find hundreds of free recipes and recipe ideas available online visiting the FroothieTV YouTube channel. Lastly, don't forget to join our Thermocook Adventures Facebook Group where enthusiasts like yourself share their experiences, tips and recipes for everyone to enjoy. We are so looking forward to connecting with you there! https://www.facebook.com/groups/thermocookadventures/
TO ENSURE YOUR SAFETY AND TO GET THE BEST PERFORMANCE FROM YOUR OPTIMUM THERMOCOOK PRO M 3.0X, PLEASE READ
THESE INSTRUCTIONS CAREFULLY.
1

SAFETY FIRST
BEFORE USING YOUR OPTIMUM THERMOCOOK PRO M 3.0X, PLEASE READ THESE SAFETY INSTRUCTIONS CAREFULLY.
1. Keep these instructions for use for future reference. 2. Check if the voltage indicated on the appliance corresponds to the local mains voltage before you
connect the appliance. 3. Appliances can be dangerous if they are used incorrectly. Please ensure that anyone who uses
your Optimum Thermocook clearly understands how to operate it safely to avoid potential hazards. 4. Your Optimum Thermocook is not a toy. Do not allow children to use it; and keep it and the cord
that comes with it out of their reach. 5. The cutting blades on your Optimum Thermocook are extremely sharp, and can injure you. Take
care when you handle them, e.g. when you empty the bowl or clean it. Do not touch the edge of blades, and be careful to only hold the top part of the blade assembly when you place or remove it. 6. Switch off your Optimum Thermocook and disconnect it from any power supply before you change the accessories or handle any moving parts. 7. Always disconnect your Optimum Thermocook from the power supply if you need to leave it unattended; and before you assemble, disassemble or clean it. 8. Please disconnect your Optimum Thermocook from the power supply when you clean the appliance or put it away for longterm storage. 9. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard. 10. Accessories, other than those supplied with the appliance, should not be used when operating the Optimum Thermocook. Misuse may damage your appliance and void your warranty. 11. Do not remove the lid while your Optimum Thermocook is boiling water. 12. Do not immerse your Optimum Thermocook in water. 13. Thoroughly clean the parts that will come into contact with food before you use the appliance for the first time. 14. Always put the main appliance on a flat, dry and clean surface. 15. Don't touch the blade especially while they are running. They are very sharp. Only hold the upper part of the blade while removing or re-inserting it. 16. Don't use your attachment and/or appliance if it has been damaged. You should contact an approved service centre. 17. Dropping your Optimum Thermocook or allowing it to fall can seriously damage it. Please place it
2

SAFETY FIRST
on a stable, flat, heat-resistant surface (e.g. a bench or table); and ensure that it is at a safe distance from the edge to avoid falling. Please be aware that when you use the unit to knead dough or cut food, vibration may cause it to move; so do not leave it operating unsupervised. 18. Any damage to components including the main body, bowl, and steamer can make your Optimum Thermocook less safe to use. Regularly check all components for damage, and if you find something wrong, please stop using the appliance and contact customer support and our service centre. 19. If your Optimum Thermocook stops unexpectedly or appears to malfunction, switch off the power supply, unplug it from the mains, and stop using it immediately. Seek professional advice from the manufacturer, its service agent, or a similarly qualified person to identify the fault and make any repairs. 20. The lid cap is the only part that can be safely used to cover the round hole in the bowl lid. Please do not use a cloth or anything similar to cover this hole, and ensure the lid cap is placed correctly to cover it when you process food. Pay attention to the capacity mark on the blender bowl. 21. When processing hot food (for temperature above 60°C), don' t touch the lid cap. WARNING, the lid cap become super hot. 22. When you use the steamer, make sure that it is connected properly to the bowl, and that the steamer lid is in place. Be careful of any vapour that flows out through the top or sides of the cover, as this may scald you. Regularly check that the vent hole on the steamer lid is clear to prevent the vapour from escaping elsewhere. 23. When the steamer is operating, the handles are the only safe place to touch it. Touching it anywhere else may result in injury. 24. After using your Optimum Thermocook, please keep it and any of its parts that are still hot well out of children's reach. 25. Food leakage can damage your Optimum Thermocook. To avoid this, make sure that you place the blade sealing ring correctly onto the blade assembly, and use the fixing bracket to affix the blade assembly to the bottom of the bowl. 26. Poor ventilation can also damage your Optimum Thermocook. To avoid this, ensure that the vents on the back of the main body are clear of any blockages. 27. The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Never let the appliance run unattended. 28. The spatula is only used for moving the food out of the bowl. Don't use it while the blade is running. 29. Be careful when pouring hot liquid into the food processor, as it can be ejected from the appliance due to sudden steaming. 30. When the current temperature of the bowl is at or above 60°C, you will find that the 'high-temperature warning' indicates if the temperature reaches 60°C, a red indicator will appear as a reminder. If the temperature exceeds 60°C, a pop-up window reminder will appear. Additionally, whenever the machine is set to a temperature, it will limit the speed to 1-4 as long as the temperature exceeds 60°C. 31. Ensure you do not surpass the maximum fill level indicated inside the bowl. 32. Exercise caution when handling any part of the appliance during or after use in cooking mode. Pay special attention to the bowl, lid, and tools, as they may retain heat for an extended period after the appliance has been turned off. 33. Utilize the handles for lifting and transporting the bowl. Always wear oven gloves when handling the hot bowl and tools.
3

SAFETY FIRST
34. The underside of the bowl will retain heat for a significant duration after heating ceases. Exercise caution when handling and utilize a heat-resistant surface protection mat when placing the bowl on surfaces sensitive to heat.
35. Always close the lid cap when using the chopping function. 36. Never operate the appliance in the cook mode with the bowl empty. 37. Avoid using the bowl lid instead of the food processor lid to operate the food processor. Doing so may
damage the appliance and could potentially lead to injury if excessive force is applied to the interlock mechanism. 38. For the correct and safe operation ensure that the bowl base and temperature sensors are clean and dry before cooking. 39. CAUTION: To prevent the inadvertent resetting of the thermal cut-out and potential hazards, avoid supplying power to this appliance through an external switching device, such as a timer, or connecting it to a circuit that is frequently switched on and off by the utility. 40.Always ensure that food is cooked thoroughly and piping hot before consumption. 41. Food should be consumed promptly after cooking or rapidly cooled and refrigerated as soon as possible. 42. The maximum load for the blending function is 1200 grams of carrots or 1800 grams of water. 43. The appliance is only to be used with the stand (motor base) provided. 44. This appliance is intended for indoor household use only. 45. Prevent spillage on the connector (motor base) to avoid damage. 46. Do not dismantle the base of the cup, including the handle enclosure, as it is not intended for user maintenance. 47. After the motor stops operating, if it was running, the cooling fan will continue to operate for an additional 2 minutes. 48. Surfaces may become hot during use. 49. Please ensure that the machine is connected to the WIFI network to receive recipes and software upgrade notifications promptly. Failure to connect to the network will result in the inability to receive recipes and software upgrade notifications. 50.CAUTION: Ensure the appliance is switched off before removing the bowl from the motor base. 51. Before plugging in, ensure that your electricity supply matches the specifications indicated on the underside of your appliance. 52.WARNING: THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS AND WARNINGS COULD RESULT IN SERIOUS INJURY. ADDITIONALLY, MISUSING YOUR OPTIMUM THERMOCOOK PRO M 3.0X MAY DAMAGE
IT AND VOID YOUR WARRANTY.
4

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X PARTS
This section introduces you to the key components of your new Optimum ThermoCook Pro M 3.0X.

PART NAMES:
Lid cap Bowl lid Bowl lid sealing ring Butterfly whisk Stirring attachment / Paddle Stainless steel blade Small steaming basket

Bowl Power cord Main power switch Motor base 10" digital display screen Spatula Measuring cup

Large steamer basket sealing ring Large steamer basket Shallow steamer basket Steamer basket lid Drive shaft
Slicer / Shredder plate Food processor lid sealing ring

Food processor lid Pusher

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X DIGITAL DISPLAY / CONTROL PANEL

Home Screen - Menu
Automatic Recipes Automatic Programs Manual Cooking Download New Recipes

Automatic Recipes

Automatic Programs

Manual Cooking

Download New Recipes

Automatic Recipes Interface

Recipes Classification Recipes Sorting Recipe Search Online Recipes User Account / Login WiFi Notifications Download Recipes

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0 DIGITAL DISPLAY / CONTROL PANEL

Manual Cooking Interface

Weight Turbo Button

Automatic Programs Interface

Temperature Setting Reset To Default Setting Time Setting Speed Setting

Start Button Steering Setting Reverse Clockwise

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X DIGITAL DISPLAY / CONTROL PANEL

Setup / Settings

Settings Software Updating Android System Updating Recipes Updating

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X USER ACCOUNT
User Registration & Log In
Join us today and enjoy the ultimate cooking experiences with recipes, updates and more!
User Registration
9

GETTING TO KNOW YOUR THERMOCOOK PRO M 3.0X USER ACCOUNT
User Log In
Reset Password
10

OPERATING INSTRUCTIONS

Place the motor base on a flat, sturdy surface. Ensure the surface is clean and dry.

Ensure the blade assembly base is correctly inserted and securely locked to the bowl with the blade assembly nut.

Place the bowl onto the motor base, ensuring the handle is pointing to the front. Press down firmly to lock the bowl into place.

Attach any additional accessories for your recipe

Add ingredients or water to the bowl. If using the food processor function, add ingredients directly through the food processor lid.

Attach bowl lid, food processer lid or steamer for your recipe.

Once lid or steamer is attached, plug the power cord into an electrical outlet. Switch on the Thermocook at the main power switch and select your recipe or function to start cooking.

OPERATING INSTRUCTIONS

Press the temperature, time, speed and direction icons to adjust settings. To quickly set exact times, press on the minute or second time icons. For reverse function, press the reverse function icon.

Temperature, time, speed and direction icons highlight in red can be adjusted by turning the dial until you reach your setting. To clear current settings, press STOP and then press RESET. Press PAUSE to pause the machine from running. Press RESUME to start the machine again. Press STOP to return to the home screen. Whenever changing the temperature, time or speed whilst the Thermocook is in operation, you will have confirm your changes by clicking RESUME.

End

Once cooking is completed and the function has finished, the screen will show END.

The Thermocook bowl can be cleaned with warm soapy water but do not immerse the bowl in water. Avoid putting the bowl into the dishwasher.

OPERATING INSTRUCTIONS

Accessories that can be put in the dishwasher include the cooking lid, food processor attachment, large steamer basket, small steaming basket, stirring paddle attachment, butterfly whisk, spatula and measuring cup.

Whip the Thermocook base with a soft damp cloth.

NOTE:
To remove the small steaming basket safely, follow these steps:
· Put on oven gloves for protection. · Use the hook on the handle of the spatula to wrap around the middle of the steam basket handle. · Lift the steam basket up with care.
Note: Wait until the steam has cleared before handling to prevent burns.

CONTROL PANEL OVERVIEW

Icon 1 2 2.1 2.2 2.3 3 3.1 3.2

Function description
Back Button: Press this icon at any time to return to the previous menu.
Set time display Working time display: 0-90 minutes for manual mode. Up to 8 hours in slow cooking programs. Press TIME to select. Press your finger on the numbers to set value. You can also use the "+" and "-" icons to adjust time. When the time is not set, it will show the working time after starting. When setting the time, the remaining time will be displayed after starting the Thermocook.
The digit within the red box indicates the set time.
When the time is not set, the digit in the red box indicates the working time. When setting the time, the remaining time will be indicated in the red box.
Set temperature display Temperature range: 37°C-130°C. After 40°C temperature increases by 5°C increments. Press TEMPERATURE to select.
The digit within the red box indicates the temperature setting.
Current bowl temperature: After 40°C temperature increases by 5°C increments.

CONTROL PANEL OVERVIEW

Icon 3.3 4 4.1 4.2 4.3 4.4
5.1
5.2

Function description
Adjust temperature by sliding the disk with your finger. Use the "+" and "-" buttons to adjust the temperature. The actual temperature in the bowl will be displayed after starting.
Set speed display Clockwise speed ranges between 0-12. Reverse speed ranges between 0-3. Press SPEED to select.
Adjust the speed by pressing and sliding the disc with your finger.
Direction button used to change blade direction to forward (clockwise) or reverse (anti-clockwise).
Forward (clockwise)
Reverse (anti-clockwise)
Auto Programs Time range: 0-90 minutes, Temperature range: 0°C-130°C, Forward (clockwise) speed range: 0-12, Reverse (anti-clockwise) speed range: 0-3. Maximum working times for speeds 7-12 is 10 minutes.
Weighing function Maximum weight: 5kg, Increments: 1g
15

CONTROL PANEL OVERVIEW

Icon 5.21 5.3 5.4 5.5 5.6 5.7 5.8

Function description
Tare to reset scales
Boil Water Function Temperature: 100°C Speed: 1 (forward range 0-1 or reverse range 0-1) Ends function after reaching the preset water temperature.
Chop Function Temperature: 0°C Time: 10 seconds (range 0-4 minutes) Speed: 6 (forward range 1-12)
Slow Cook Function Temperature: 90°C (range 37°C-95°C) Time: 4 hours (range 0-8 hours) Speed: 1 (forward) or 1 (reverse) Heats to the preset temperature before time starts counting down.
Knead Dough Function Temperature: 0°C (range 0°C-37°C) Time: 3 minutes (range 2-4 minutes) Speed: 3 (range 1-3)
Steam Function Temperature: 120°C (range 100°C-120°C) Time: 20 minutes (range 1-60 minutes) Speed: 0 (forward range 0-3 or reverse range 0-3) Time starts counting down from 95°C.
Food Processor Function Time: 30 seconds (range 10-60 seconds) Speed: 5 (range 4-6)
16

CONTROL PANEL OVERVIEW

Icon 5.9
6 7 7.1 7.2 7.3 7.4 8.1 8.2 8.3 8.4

Function description
Turbo Function Press and hold for 3 seconds for blades to spin at high speed. Release button to stop blades spinning.
Press this icon at any time to return the home screen.
Settings button Settings Press to change Thermocook settings. Check system information including WIFI, versions, language and more. Cooking History Review all previous recipes. Favorite Recipes Browse through your personal collection of selected recipes. Privacy Policy
Ingredients
Cooking steps
Chef's tips
Check recipe information
17

CONTROL PANEL OVERVIEW

Icon 8.5 8.51 8.52 8.53 8.9 8.10 8.11 8.12 8.13 8.14

Function description
There are the following functions: Recipes comments, Share recipes, delete recipes Recipe comments Share recipe Delete recipe Favourite recipe Unsave recipe Hide recipe rating, preparation time, difficulty level Display recipe rating, preparation time, difficulty level Exit Recipe notes

PROCESSING GUIDE / SUGGESTED USAGE OF ATTACHMENTS

Part / Attachment

Function

Speed

Time

Temperature °C

Maximum cooking ingredients in one batch

Butterfly whisk

Whip egg white
Whip cream

Stirring attachment
/ Paddle

Soup
Other ingredients requiring
heating

Meat chopping

Ice crushing

4 3 1 - 2
1 - 2
8 - 12 8 - 12

2 - 4 minutes
3 - 5 minutes
1 - 90 minutes
As required
30 - 60 seconds 10 - 20 seconds

Blender

8 - 12

1 - 2 minutes

Blade

Chopping (onion,shallot,
celery, etc)

5 - 7

15 - 60 seconds

Bean, soybean,

nut, peanut, coffee beans,

2 - 3 minutes

almonds, etc

Kneading

2 - 3 2 - 3 min

100 °C As required -
-
-
-
-

2 - 4 egg white
200ml
Maximum Capacity: 2000ml
1500g beef / pork (boneless) 300g ice cube Maximum capacity:
3000ml: 1200g carrot 1800g water
300g
200g
500g flour + 250ml water +
20ml oil

Small steaming
basket

Rice, grains and eggs

Steam

20 - 30 minutes

program: Low / med

temperature

600 - 1500ml water

Slicer / Shredder
plate

Slices, shreds (Carrot,
cucumber, potato)

5 - 6

30 - 60 seconds

Only Food processor program

Large steamer basket

Fish, poultry, vegetables, baby foods and desserts

Steam

10 - 60 minutes

program: Low / med

temperature

500g
600 - 1500ml water

CLEANING AND MAINTENANCE
1. Before cleaning the appliance, switch off the Thermocook and remove the power cord plug from the power point.
2. Wipe the Thermocook base with a soft damp cloth. 3. Only use a soft dry cloth to clean the power cord. 4. Remove the lid and any attachments including the blade assembly. IMPORTANT The blade assembly is very sharp, please ensure to handle it with care. 5. Clean the bowl by hand with warm soapy water.
6. Clean all parts immediately after use with warm soapy water then dry thoroughly: a. The following parts can be cleaned in the top rack of the dishwasher: Cooking lid, food processor attachment, large steamer basket, small steaming basket, stirring paddle attachment, butterfly whisk, spatula and measuring cup.
b. Then fill the bowl with warm soapy water and allow it to soak. Remove any stubborn deposits using a cleaning brush. Any discolouration of the bowl will not affect the performance of the appliance. When there are burn marks on the bottom of the bowl, add some vinegar or lemon to water and heat for 5-7 minutes, then remove the burn marks with a soft dish cloth.
IMPORTANT · Never use pointed or sharp objects for cleaning as this may damage parts or affect the safety of the appliance. · Never leave the blade assembly soaking for extended periods of time as this may damage the bearings. · Never use harsh cleaning agents such as metal brushes, nylon brushes, household cleaners or diluents,
as they may damage the surface and structure of the parts. Use gentle cleaning products only. · Always keep the contact pins on the bottom of the bowl clean and dry before putting the bowl back
on to the base. 7. Reattach the clean blade assembly to the bowl.
20

TROUBLESHOOTING

Problem Potential cause

Solution

Cannot be powered on
Motor overload or abnormal operation
Weighing unavailable or abnormal

Machine not properly plugged into the power source.
The temperature of the motor is too high, triggering overheat protection.

1. Check that the machine is plugged into the wall and the power point is on.
2. If the machine is plugged in and the power point is on, switch it off.
3. Wait for 1 hour, then restart the appliance.
4. If the appliance still doesn't work after restarting, it needs to be sent to the approved service centre for further assessment and repair.

The temperature of the motor is too high, triggering overheat protection.

Firstly power off, and then restart the appliance after 1 hour. It needs to be sent to the approved service centre if it still doesn't work.

Incorrect placement of ingredients or accessories on the weighing scale.

1. Ensure ingredients or accessories are placed correctly on the weighing scale.
2. Check for any visible damage to the weighing scale or associated components; if found, contact customer support.
3. Restart the appliance or perform a software reset to address any software malfunctions affecting the weighing function. If the issue persists, contact customer support for further assistance.

No bowl detected

Bowl not properly inserted or recognized by the appliance. The bowl is dirty on the underside.

1. Ensure the bowl is properly inserted and attached securely to the base. Check for any obstructions or debris preventing the connection. 2. If the issue persists after confirming the bowl is correctly inserted contact customer support for further assistance and possible replacement of the sensor.

Incorrect or no reaction on screen

1. Accumulation of dirt or

debris on the screen

1. Clean the screen surface gently with a soft,

surface, obstructing

dry cloth to remove any dirt or debris. Avoid

visibility or affecting

using harsh chemicals or abrasive materials

touch sensitivity.

that could further damage the screen.

2. Physical damage to the screen, such as cracks or scratches, impairing its functionality.

2. If the screen is physically damaged, such as cracked or scratched, it may need to be replaced. Contact customer support for further assistance.

PRODUCT SPECIFICATIONS

Product: Model: Voltage: Frequency: Rated Power (Motor): Rated Power (Heater): Dimension: Product weight (net):

Optimum Thermocook Pro M 3.0X TCPROM3.0X 220-240V 50/60Hz 1400W 1000W 43 x 28,5 x 37,2cm (with the stainless steel bowl) 9,7kg

At the end of its service life, this product may not be disposed of in the normal household waste, but rather must be disposed of at a collection point for recycling electrical and electronic devices. The materials are recyclable according to their labelling. You make an important contribution to protecting our environment by reusing, recycling or utilizing old devices in other ways. Please ask the municipal administration where the appropriate disposal facility is located.

WARRANTY TERMS & CONDITIONS
The warranty outlined below only covers distributors of the Optimum range of appliances. Please contact your distributor for a full product warranty.
1. Optimum® ("we") warrants this appliance to be free from defects in materials and workmanship. As long as you use it according to this instruction book, Optimum® warrants that it will perform satisfactorily in household use for a period of 1 year.
2. Any warranties beyond this standard period are offered as extended terms by the selling distributor. This means you can only claim them though that provider.
3. We will repair/replace your appliance if any defects occur under normal use and care within this manufacturers' warranty period at our discretion, and only if the selling distributor cannot do so. This is done solely at our option with no charge for parts. This warranty does not extend to any accessories, whether included or purchased separately. If your distributor determines that your appliance has a major fault, they may offer a replacement at their own discretion.
4. The blade assembly and drive socket will only deteriorate through abuse and misuse. They are therefore are only covered by this warranty for up to 30 days after purchase date.
5. If your appliance needs repair while it is under warranty, and your distributor cannot provide the repairs, you are responsible for the cost of returning it to us (or an approved service provider), and also for the cost of returning it back to you.
6. Whilst your appliance is in transit, you assume all risk for it. The warranty does not cover any further damage during transportation.
7. You must ensure that you properly package your appliance when you return it to avoid any damage to it during transit.
8. To enable us to process your warranty claim, ensure you include an explanation of any problem. We will not look for faults for you, and will only repair described faults as covered under warranty.
9. This full warranty is void if your appliance has been subjected to abuse, negligence, accident, alteration, failure to follow operating instructions, or exposed to abnormal or extreme conditions.
9. Cosmetic changes that do not affect performance will not be considered defects or fall under this warranty. These changes include discolouration of any parts of your appliance, or the effects of using abrasive cleaners. The warranty does not cover cleaning or removing any food products from your appliance, or repairing any damage caused by allowing them to build up.
10. This warranty does not cover normal wear and tear on your appliance or its parts. 11. This warranty does not cover any defect caused by an accident, misuse, abuse, improper installation or
operation, lack of reasonable care, unauthorised medication, loss of parts, tampering or attempted repair by anyone we have not authorised to make repairs. 12. The warranty will not apply if the damage, malfunction or failure results from alterations, accident, misuse, abuse, fire, liquid spillage, maladjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible , exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product. 13. The warranty does not cover damage from using your machine with an alternate power source (e.g. solar, inverter, generator, etc.). We do not recommend using these devices to power your appliance. 14. You must keep your purchase docket/receipt as both proof of purchase, and proof of the date on which you made the purchase. You will need to present your purchase docket or receipt when making a claim under this warranty 15. If you do not present your receipt of purchase, this warranty is invalid. Consumer Law allows us to request reasonable proof of purchase to service a warranty claim. 16. This warranty does not imply, intend to or detract from any consumer rights listed in, and able to be enforced from, Regulated Consumer Law. If any condition is found to be in breach of the Consumer Law, only that single condition shall be void; and all other conditions will remain in place.
23

CONTACT US
Please contact the distributor located in the Country where you made your original purchase for all Support, Servicing and Warranty. Your distributor is:
Call to speak to one of our friendly Customer Service Representatives during business hours. Australia 1300 309 900 New Zealand 0800 741 369 United Kingdom 0800 0789 055 United States 187 766 11851 24/7 After Hours Support, Appliances Faults, Repairs And Warranty. Australia and New Zealand www.froothiesupport.com United Kingdom www.froothieuk.supportsystem.com United States www.froothiesupport.com Europe www.froothiesupport.com Customer feedback. Australia feedback@froothie.com.au New Zealand feedback@froothie.co.nz United Kingdom feedback@froothie.co.uk United States feedback@froothie.com Europe feedback@froothie.eu
www.froothieinternational.com
24

ThermoCook Pro M 3.0X V2

References

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