Smart Video Doorbell with Wireless Indoor Chime

1. What's in the Box

Please consult below checklist for all the components.

• Video Doorbell
• USB Cable
• User Guide
• Indoor Chime
• Screw & Tools
• Adhesive Tape

Icons representing the included components: a video doorbell, a USB cable, a user guide booklet, an indoor chime, a set of screws and tools, and a roll of adhesive tape.

2. Meet the Doorbell

Exploded view of the video doorbell. Numbered components include: 1. 2MP camera, 2. Motion sensor, 3. Speakers, 4. Doorbell button, 5. LED indicator, 6. Charging indicator, 7. Micro-USB port, 8. Reset hole, 9. Security screw hole, 10. Microphone, 11. Power contacts, 12. Hardwire terminals, 13. Micro-SD card slot, 14. 18650 Battery pack, 15. Security screw, 16. Mounting screw holes.

3. Meet the Chime

Front and back views of the indoor chime. Numbered components include: 1. Speakers, 2. Reset button, 3. LED Indicator, 4. USB Port (Type-A/M).

4. Battery Installation

The batteries are pre-installed in the doorbell, with an insulation film inserted in the positive poles. Please remove the film and insert the battery pack back into the compartment, with positive poles upwards!

Improper battery installation will cause damage to the internal components and may result in serious injury.

Illustration showing how to remove the insulation film from the battery compartment before inserting the battery pack with the positive pole facing upwards.

5. Battery Charging

The batteries inside the doorbell are not fully charged in accordance with transportation safety regulations. Please charge the batteries with a USB compatible wall charger (not included) and the provided USB cable for about 8~10 hours prior to installation.

Illustration showing the doorbell connected via a USB cable to a power source for charging.

6. Download the App

Download and install the 'CloudEdge' App from Google Play™ or the App Store™. The App is also available by scanning the QR codes on the right, using your QR code scanner on your smart phone.

Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

QR codes labeled 'iOS' and 'Android' for downloading the CloudEdge app.

7. Wi-Fi Set Up

Before you start the Wi-Fi configuration, please note below: 1). The doorbell works with 2.4 GHz Wi-Fi, but not with 5 GHz Wi-Fi. 2). Avoid using special characters or symbols like )(@~!#$%^&*..., either in your Wi-Fi name or password. 3). Perform the configuration near your Wi-Fi router.

Launch the 'CloudEdge' App and register an account with your mobile phone number or email ID. Start the Wi-Fi configuration, following the in-App instructions or referring to the following guiding steps.

A series of 10 screenshots illustrating the app setup process: 1. Tap to add device, 2. Select Doorbell, 3. Check power status (instructions to power on and place near router), 4. Activate the doorbell (instructions to tap reset button and wait for blue light), 5. Reset device (instructions to reset with pin and wait for red light), 6. Input Wi-Fi password (showing 2.4GHz selected, warning about 5GHz, and password field), 7. Prepare Code Scanning (showing camera lens and distance recommendation 15-25cm / 5-8in), 8. Generate QR Code (showing a QR code for the device to scan), 9. Wait for connection (showing connection progress indicators), 10. Adding device complete.

8. Run a Test

After setup, tap on the live view window in the App for a test. Then take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by strong 2.4 GHz Wi-Fi signal.

If the video quality from the doorbell outside is not as good as it was indoors, you may need to move your router closer to your installation spot, or invest in an Wi-Fi extender.

9. Live Viewing

Features available in the live view:

1. Quit live viewing
2. Setting menu
3. Volume on/off
4. HD/SD switch
5. Full screen display
6. Stream bit rate
7. Wi-Fi signal status
8. Battery status
9. Screenshot button
10. Speak to the visitor
11. Record on the phone
12. Motion detection on/off
13. Photo Album
14. Video Playback
15. Cloud storage service

Live viewing will not trigger video recording.

Screenshot of the live view interface within the CloudEdge app, showing numbered controls for various functions like quitting, settings, volume, video quality, full screen, stream rate, Wi-Fi status, battery status, screenshot, intercom, recording, motion detection, album, and cloud storage.

10. Playback

If the Micro-SD card is properly installed, you can playback the video clips taken after detected motions or visitor calls. (Live viewing will not trigger device recording). You can also back up video clips to the cloud, only if you have activated the cloud storage service (7-Days-Free Trial available).

Screenshots demonstrating playback options: 'Search video clips by date' showing a calendar interface; 'Playback interface' showing event timestamps and a timeline; 'Search video clips by events' showing a list of events like Visitor Message and Motion Detection with timestamps; 'Cloud storage interface' showing the status of cloud storage and an option to activate it.

11. Leave Voice Messages

Maximum 3 voice messages (Max. 10 seconds each) can be pre-recorded into the doorbell, which enables you to quickly respond to your visitors when you are not convenient to answer the doorbell call.

STEPS: Setting --> Voice Message --> Press and hold this icon [microphone icon] to record voice messages --> Push doorbell button --> Play the selected voice message in reply to doorbell call.

Screenshots illustrating the voice message feature: accessing settings, navigating to Voice Message, recording a message by holding a button, and sending a pre-recorded voice message in response to a visitor.

12. Share Your Device

SHARING BY ACCOUNT SEARCHING

STEPS: Settings >> Device Share >> Tap on "Add" >> Tap on "Account" >> Type in account ID >> Confirm Sharing.

Screenshots showing device sharing via account search: navigating to Device Share, tapping 'Add', entering an account ID, searching, and confirming sharing with permissions.

SHARING BY QR CODE SCANNING

The new users can show their QR codes to the administrator, and share device by QR Code scanning. FIND YOUR QR CODE: Run CloudEdge App >> Tap on [User icon] >> "User Name" >> "My QR Code" >> Let the administrator scan your QR Code.

Screenshots showing device sharing via QR code: accessing 'My QR Code' screen in the app, displaying the QR code, and an administrator scanning it.

1. Guide your family members to download and install the CloudEdge App, and register an account prior to device-sharing.
2. There is no limitation on the number of users sharing one device.
3. Only the administrator has access to the setting menu. Other users can only live view & playback.
4. All users will receive doorbell calls and alarm notifications.
5. Many users can access to the doorbell simultaneously, to live view or playback.

13. Connect the Chime

1). SUPPLY POWER TO THE CHIME

The chime can be powered by an USB compatible phone charger (DC5V 1A). You can also plug the chime to the USB port on your PC/notebook to supply power.

Illustrations showing two methods for powering the chime: 1. Powered by DC5V phone charger. 2. Powered by PC USB Port.

2). CLICK RESET BUTTON

Click the RESET button on the wireless chime only once, and you will see the LED indicator flashing blue, indicating the chime is in pairing mode.

Diagram showing the chime's reset button and LED indicator.

3). PRESS THE DOORBELL BUTTON

Press the doorbell button, and the Chime will sound to react. Pairing succeeds, and the indicator on the chime will be in solid blue.

Illustration of a hand pressing the doorbell button.

4). CHIME SETTINGS

You can enter into the chime setting page following below setting steps, so as to mute the Chime Reminder, select ringtones, adjust chime volume or unbind the connection with doorbell.

Screenshots illustrating chime settings: accessing settings, navigating to Chime Setting, options for Chime Reminder, Ringtone selection (Song 1-4), Ring Volume (Low to High), Chime Pairing, and One-Button Untie.

1. Your doorbell communicates with the chime via Radio Frequency, but not WiFi. You can even do the pairing prior to doorbell configuration.
2. You can add many chimes to one doorbell, and vice versa.
3. Press and hold RESET button on the chime for 5 seconds till the indicator flashes blue 3 times, and you can also release the connection between the chime and its connected doorbell.

14. Installation

SELECT LOCATION

Your doorbell has 166-degree view angle and 120-degree human detection range. It is suggested to mount your doorbell at least 5 feet (160 cm) above the ground for the best angle of view and motion detection performance.

Diagram showing optimal mounting height of 5 feet (160 cm) and the doorbell's field of view (166 degrees) and detection range.

HARDWIRE YOUR DOORBELL (OPTIONAL)

The doorbell works with both 12V ~ 24V AC and 12V DC hardwire power source. Either wire can be connected to either terminal. The cable order doesn't matter.

Steps for hardwiring installation: 1. Shut off power, remove old doorbell, disconnect wires. 2. Connect wires to mounting bracket terminals. 3. Optionally mount nameplate holder. 4. Drive screws into wall/anchors to fasten bracket. 5. Optionally use double-sided tape. 6. Mount doorbell to bracket and secure with security screw.

GO WIRELESS INSTALLATION

Steps for wireless installation: 1. Dismount bracket from doorbell, remove insulation film. 2. Mount bracket to wall with screws/anchors or tape. 3. Optionally mount nameplate holder. 4. Mount doorbell to bracket until it clicks. 5. Secure with security screw. 6. Test the doorbell button.

1. When hardwiring your doorbell, please operate under the guide of professionals.
2. The doorbell works with 12V - 24V AC and 12V DC power source. Either cable can connect to either terminal; the connecting order doesn't matter.
3. If your doorbell is powered solely on batteries, you may need to charge it periodically. Lab-tested battery life: 12 months standby, 6 months regular usage (20 times per day). Actual battery life may vary.

15. Specification

VIDEO DOORBELL

INDOOR CHIME

16. Troubleshooting

Q1: Why I failed to set up Wi-Fi for the doorbell?

A1: Device works with 2.4GHz Wi-Fi only, not 5GHz Wi-Fi. Wi-Fi network signal may be poor; keep the camera near the Wi-Fi router. Wi-Fi password might be incorrect or contain special characters/encryption.

Q2: How do I know if I have 2.4G or 5G wifi?

A2: Check your Router's user manual or contact your network provider.

Q3: It has to be on the same WiFi to see the camera, or is it over the internet from anywhere?

A3: You can view the camera from anywhere if it is well connected to the internet.

Q4: Do any of the recordings get saved to the cloud? Or is it mainly saved in the built-in SD card?

A4: It supports both SD card recording and cloud storage. Cloud storage service can be activated in the App.

Q5: What happens when the SD is full?

A5: When the memory card is full, the camera automatically erases the oldest footage.

Q6: Does it work with Google Home or Alexa?

A6: No, this model does not support Google Home or Alexa.

Q7: Why does it lose connection to Wi-Fi?

A7: Check your phone's and Wi-Fi router's network connection. If the signal is not strong, move your router closer or use a Wi-Fi extender.

Q8: Can the motion detection be disabled?

A8: Yes, motion detection can be set up for sensitivity or disabled in the setting menu. Recording is triggered by detected motions.

Q9: Do we get a charger for the batteries?

A9: A battery charger is not included. Please charge the batteries with a USB compatible charger (DC5V 1A~2A) for about 8-10 hours.

Q10: Can we have 2 or more doorbells at the same residence?

A10: Yes, you can add more than one device at the same residence.