X13 ELECTRIC SCOOTER SERIES
Instruction Manual
Customer first, pursuit of excellence
Warning
Please read the following warnings carefully before using this product and keep it in a safe place so that all users of this product can access it at any time.
- Please follow national rules and regulations, as well as local rules for safe and civilized driving. Injuries caused by illegal driving are not related to this product. Please follow all legal obligations and consequences.
- When driving, please use protective equipment. It is forbidden to do any stunts, tire burns, drifts, or takeoff.
- Do not disassemble or modify the product. In the event of a product malfunction, consult with our agents to check and service to find out the reasons.
- The battery and battery compartment of this product is waterproof, but the scooter is not allowed to ride into the water, as water can be entering the battery compartment and will damage internal circuits and malfunction the scooter.
- Please use only our specific accessories, such as chargers, batteries, and so on.
- This product is intended only for one person; it is strictly forbidden to transport several people at once simultaneously and also objects.
- Do not charge indoors.
Points for Pre-Ride Check
Before riding, be sure to check the following:
- Handlebar height adjustment to an appropriate position.
- Adjust the entire car's folding lock and folder safety buckle to the locked state.
- Meters, headlights, horn in working order, have no no-fault code.
- Brake system is working properly, no disc grinding, and the engine is constantly activated after pressing the brake lever.
- Front and rear tire pressures are normal.
- Lack of loosening of nuts of a front and rear axis.
- The battery is sufficient.
- Ambient temperature greatly affects the battery. Do not expose it to force or damage it artificially. If you find any abnormal phenomenon, please quickly transfer the scooter to a safe open space and contact customer support in a timely manner. When the temperature is below 0°C, the battery power server will be decreased due to the decrease in molecular activity, but after the temperature rises, it will return to normal.
- Do not leave the scooter in the sun or in the rain.
Major Components
The X13 electric scooter features the following major components:
- Hook up the acceleration meter
- LED large electronic display
- Dual drive speed limit switch
- Imported hydraulic inverted shock
- Vacuum tire brushless motor
- Dual-piston oil brake
- Non-Slip Competitive Grips
- multifunction switch
- voltage lock
- U7 convex mirror headlight
- Hydraulic spring seat
- Reinforced rear handle
- Tech sense rear taillights
- Premium foot support
- pedal mood light
Using the Scooter
1. Folding
<1> Handlebar Folding
- Open quick-release lock in pole setting, and put away the handlebar down and adjust the T-tube.
- Pull the handlebar outward bayonet lock, and fold it down after exiting.
- To a suitable position, the handlebar folding is completed.
<2> Seat Folding
- Open the quick-release lock on the seat post and adjust the seat down.
- Press the seat folding lock up and lift the seat up.
- Turn the seat bag 90° counter-clockwise to the position as shown.
- Open the quick lock on the seat.
- Hold the base safety pin and fold it forward.
- Folding seat is complete.
<3> Scooter Folding and Unfolding
- Pull down the folder handle.
- Loosen the pole, pulling the lock backward, and fold the pole down.
- When you hear the sound, the folder is locked and the vertical pole is folded.
Notice:
- When pulling down the safety handle of the folder and pulling the lock of the folder in the step of folding the pole, because the buckle of the folding mechanism is too tight, it is necessary to push the pole forward to loosen the folding mechanism, otherwise this step will be laborious.
- The first folding process must be completed by two people. One person is responsible for holding the pole; otherwise, the pole suddenly falls due to inertia when the mechanism is folded, and there is a safety hazard. In the subsequent single-person folding process, one hand must hold the upright pole, and one hand operates the folder.
Detail Function
<1> Switch Functions
- LED full color large display
- Turn signal switch
- Headlight switch
- Brake handle
- Competitive Grips
- Horn switch
- Key voltage lock
- Full-color instrument
- MOOD button
- POWER button
- acceleration
- Dual drive
- Speed limit switch
- German gapless handlebars
- 10mm acrylic mood light
Drive Mode Selection:
- DUAL: Press (dual drive)
- SINGLE: Pop up (single drive)
- ECO: Press (low speed)
- TURBO: Bounce (high speed)
<2> Meter Function
- Display Function: Speed display, battery indicator, fault prompt, total mileage, single mileage.
- Control and Setting Functions: Power switch control, wheel diameter setting, idle automatic sleep time setting, backlight brightness setting, startup mode setting, drive mode setting, voltage level setting, controller current limiting value setting, USB charging function.
- Communication Protocol: UART
All contents of the display screen (full display within 1S after power on)
Fault Codes:
fault code (decimal) | fault state |
1 | normal status |
2 | reserve |
3 | brake |
4 | Power assist sensor failure (riding sign) |
5 | 6KM/H cruise |
6 | real-time cruise |
7 | battery undervoltage |
8 | Motor failure |
9 | Handlebar failure |
10 | Controller failure |
11 | Communication reception failure |
12 | Communication sending failure |
13 | BMS communication failure |
headlight failure |
<3> Meter Settings
All contents of the display screen (full display within 1s after startup)
- P01: backlight brightness, level 1 is the darkest and level 3 is the brightest.
- P02: mileage unit, 0: km; 1: MILE.
- P03: voltage level: 24V, 36V, 48V, 36V by default.
- P04: sleep time: 0, no sleep; Other numbers are sleep time, range: 1-60; Unit: minute.
- P05: boost gear: 0:3 gear mode.
- P06: wheel diameter: unit: inch; Accuracy: 0.1.
- P07: number of speed measuring magnetic steels: range: 0-255.
- P08: speed limit: 0-100km / h, not open.
- P09: zero start and non-zero start settings, 0: zero start; 1: Non zero start.
- P10: drive mode setting: 0: boost drive (determine how much boost is output through the boost gear, and the handle is invalid at this time). 1: electric drive (driven by the handle, the power assisted gear is invalid at this time). 2: power assisted drive and electric drive coexist at the same time (electric drive is invalid under zero start state).
- P11: boost sensitivity setting is not enabled.
- P12: power assisted starting strength setting is not enabled.
- P13: power assisted magnetic steel disc type setting is not enabled.
- P14: controller current limit setting default 12a range: 1-20a.
- P15: controller undervoltage value.
- P16: ODO reset setting: long press the plus key for 5 seconds to reset the ODO.
- P17: 0: disable cruise, 1: enable cruise; Auto cruise optional (valid for protocol 2 only).
- P18: display speed proportional adjustment range: 50% ~ 150%.
- P19: enable position of gear 0, 0: including gear 0, 1: excluding gear 0.
- P20: 0: Protocol No. 2 1: 5S protocol 2: standby 3: standby.
Notice:
The meter is produced with standard batteries. If the battery is customized by the customer, the battery power display may be inaccurate, but it will not affect the use of the meter, and the battery life can be predicted through the real-time voltage. Due to the upgrade of the company's products, the display content of the product you get may be different from the manual, but it will not affect your normal use.
<4> Controller
- Electric control system by the controller, an acceleration instrument, the function switch.
- The controller has a variable speed, the brake power-off protection, under-voltage protection, current limiting protection.
- The controller is a motor speed control member; the controller performance is directly related to the performance of the riding vehicle. The rider, in riding, claims slowly pulled accelerator; excessive force may damage the accelerator.
- Users should regularly check the controller, kept clean housing, which is conducive to heat dissipation. Check whether the connection controller harness solid interfaces; if interfaces are feverish or deformed, they should be repaired or replaced immediately.
- Users should regularly check the accelerator, power off the brake. If the accelerator release cannot be reset in time, exchange it. The power brake handle should also not be cut off electrical power immediately; it should be repaired or replaced immediately.
<5> Power-supply System
- If you open the battery compartment cover, ensure that the installed battery compartment cover has undergone waterproof treatment during installation.
- Do not disassemble the battery body without permission; avoid short-circuiting the battery output terminals and damaging the battery.
- It is strictly forbidden to short the positive and negative terminals of the battery with wires or conductors, so as to avoid unnecessary danger and lead to cell battery damage.
- The battery must be handled gently; avoid falling from a height, which may damage the carcass and cause unexpected danger.
- The battery should be charged in a dry, ventilated environment, avoiding humidity and away from flammable and explosive atmospheres.
- Dedicated battery chargers must not be disassembled.
- The charger and the battery box should not have any items covering them to avoid poor heat dissipation, which could damage the charger and battery.
- If a noticeable decline in cruising range is observed, the user must check whether the battery is faulty and arrange for timely repair or replacement.
- The charger is strictly prohibited from being carried with the vehicle, and warranty service cannot be provided if charging is not possible.
- Users should maintain a full battery state and avoid power depletion; otherwise, it will seriously affect battery life. When the battery is not in use, conduct regular charging (generally once every 2 months).
- The battery should not be placed near a flame or exposed to high temperatures. Do not place the battery near large or medium-sized batteries, and it is strictly forbidden to expose it directly to sunlight.
- While charging the battery, do not run the motor.
- If the terminal is broken or the battery pack is damaged or deformed, it should be repaired or replaced immediately.
- Do not use over-standard chargers; you must use the special charger configured by the company, otherwise it will affect the battery life or damage the battery. The company is not responsible for such issues. Prohibit the charger from being connected to AC power without load.
- After charging, first disconnect the AC power plug, and then unplug the battery charger connector.
- Insert the charger output plug (low voltage direct current side) smoothly into the charging socket correctly. Then, insert the charger output plug (220V end) into an AC power socket with the same voltage and turn on the charger. At this time, the charger power indicator light indicates that the power is on and charging starts. When the charging indicator turns green, charging is complete.
- Be sure to follow the instructions above to operate correctly.
After-sales Service
Dear Users:
In order to ensure that consumers using TPF electric scooters receive satisfactory after-sales service and protect the legitimate rights and interests of consumers, the company's products implement an appropriate policy of three guarantees.
<1> After-Sale Period
- Within seven months of receipt of the goods, if there is a problem due to the quality of the product, after confirmation by the relevant staff, exchange related parts procedures can be followed. If the product is not a quality issue, the customer will need to bear the express delivery cost.
- Within one year of receipt, except for wearing parts, free maintenance is provided.
- Receipt within two years, all accessories are repaired at cost price.
<2> Limit Warranty
Relevant personnel of the company or dealer after-sales staff will identify product quality problems. The following does not belong to the scope and content of the "three guarantees":
- No car purchase voucher and "Three Guarantees Certificate".
- Numbering and registration do not conform to the certificate.
- The user dismantled it himself, or modifications were made that caused damage not related to special repair and disassembly.
- Damage caused by impact, overload, and chemical corrosion.
- Damage due to overloading use, passing obstacles, or extreme sports; damage caused by force majeure.
- Damaged appearance after sale.
- Wheels, appliance, controller, light, vulnerable parts, and so on.
Customer Warranty Card
Customer code | purchase date | Shipping address |
contact number | Product number | |
product name | Fault description | |
the way of buying |