VEVOR Ice Cream Machine

Model: D425

Technical Support and E-Warranty Certificate: www.vevor.com/support

Content

Important Safety Information

⚠️ During use, service, and disposal, please pay attention to the symbol similar to the one on the left, which is located on the rear of the appliance (rear panel or compressor) and is yellow or orange in color. It's a risk of fire warning symbol. There are flammable materials in refrigerant pipes and compressor. Please be far away from fire sources during use, service, and disposal.

FCC Information

CAUTION:

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment!

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This product may cause harmful interference.
  2. This product must accept any interference received, including interference that may cause undesired operation.

WARNING:

Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate the product.

Note:

This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This product generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Exploded Diagram

A diagram showing the internal components of the ice cream machine. Key parts are labeled:

1 Dispenser valve (Fig.1) 8 Bearing sleeve 16 Electrical box
2 Dispenser valve seat 9 Gear motor 17 Condenser
3 Operating panel 10 Driven pulley 18 Fan motor
4 Hopper 11 Belt 19 Capacitor of compressor
5 O-ring for Feed tube 12 Drive pulley 20 Wheel
6 Cover 13 Proximity switch 21 Compressor
7 Feed tube 14 Evaporator 22 Drip tray

Component Labels:

Product Specification

A diagram of the VEVOR D425 Ice Cream Machine.

Installations & Adjusting

A. Unpack & Inspect

  1. Cut off the wrapping tape.
  2. Open the wooden case by screwdriver.
  3. Remove the foam.
  4. Inspect carefully for any defective appearance.
  5. Check the accessories against the packing list.
  6. Remove the fixing bolt and fixing feet at the bottom of the machine. Push the machine so the front wheels are grounded.
  7. The surface is protected by a plastic film; remove it before use.

TIPS: When using the machine for the first time, if there remains liquid residue in the cylinder, it is normal residue from ex-factory cleaning and will not affect machine performance or service time.

B. Installation

1. SELECTING LOCATION

Diagram showing recommended spacing (≥ 50cm) around the ice cream machine for ventilation.

2. POWER SUPPLY

C. Testing Running

  1. Connect the machine to power supply. You will hear a "Beep". All graphic patterns on the screen will light up and then extinguish, indicating the machine has entered "Standby" mode.
  2. Press "Clean". The corresponding indicator will light up, and you will hear the sound of the beater system working. Press the "Clean" button again to stop the beater system.
  3. Press "Auto". The corresponding indicator will light up, and the beater system will start working. After 3 seconds, the cooling system will also start working.

D. Clearing & Sterilizing

  1. Prepare 5-6 liters of warm water and mix with food detergent according to the manufacturer's specifications to create the sterilizing solution.
  2. Pour the solution into the hopper. While the solution is flowing into the freezing cylinder, brush and clean the mix hopper.
  3. Press the "Clean" key and let the machine run for about 5 minutes.
  4. Place an empty pail beneath the draw spout and push down the draw handle to drain off all solution.
  5. Repeat this operation for 2-3 times with water only.

Notice:

E. Install Feed Tube

Please choose the appropriate installation method according to the type of feeding components of the model you purchased.

Feed Tube Installation

Normally, use to expand the ice cream; if necessary, the feed tube can be installed in reverse.

Diagram showing the feed tube and feed hole, with labels for Feed Tube O-ring, Feed Tube, and Feed Hole.

Operation Instruction

A. Key Instruction

Diagram (Figure.2) illustrating the control panel with labeled keys:

SET KEY (UP / DOWN)

a. Set hardness level:

When the machine is in ready mode, press "UP" or "DOWN" key for more than 2 seconds. The "SET" word on the display flashes, and the number shows the set level of hardness. For example, if the display shows "02", it means the current setting level is 2. The stiffness increases one level each time the "UP" or "DOWN" key is pushed. It circulates from "01" to "10".

(01: soft, 02: hard, 03: harder ... 10: hardest, then back to 01: soft)

Image of the ice cream machine display showing hardness levels and modes (Clean, Cool, Standby).

b. Set parameters:

Suggest keeping the default number for first-time use.

In "standby" mode, press and hold the SET key for 5 seconds. The "SET" window displays the "P1" icon (Periodic Restarting Time Setting). Press the SET key again; the window will display "05" (The variable range is from 5~15 minutes). Press "UP" and "DOWN" to change the setting volume.

Images of the ice cream machine display showing parameter setting.

Continue pressing the SET key. Each operation changes the icon displayed on the window. When each icon appears, press the SET key once to change the setting. Volume can be changed by pressing "UP" and "DOWN".

Icon Implication Variable Range
P1 Periodic Restarting Time Setting Range: 5~15 minutes
P2 Stop Delay of compressor Range: 5~30 seconds
C1 Air Pump Working Time Setting Range: 1~30 seconds
C2 Air Pump Off-Working Time Setting Range: 1~30 seconds
P8 Pre-Cooling temperature of the hopper Range: 1~15℃
P9 Pre-Cooling temperature of the cylinder Range: 1~15℃

Press the SET key to enter circulatory volume setting. Without any operation for ten seconds, setting volumes will be automatically saved and return to standby mode.

CLEAN KEY

Press the Clean key ⚙️. The "CLEAN" icon lights up, and the beater starts to work. It will turn off when pressed again.

Image of the ice cream machine display when the Clean key is active.

STANDBY KEY

Press the Standby key ?. The "STANDBY" key is on. The display hardness percentage window shows the cylinder temperature, and the "SET" display window shows the temperature of the hopper.

Image of the ice cream machine display in Standby mode.

AUTO KEY

Press the Auto key ▶️. The "Cool" icon lights up. The hopper is controlled by setting temperature. It will stop when the temperature is less than the setting value and will start again if the temperature in the hopper rises by 2°C. The compressor for the cylinder will stop when the hardness value reaches 99. After 15 seconds, the beater motor stops. The beater motor will start again after the set time (cycle time to restart for the machine). After 20 seconds, the compressor starts.

Image of the ice cream machine display when the Auto key is active.

PROTECTION FUNCTION

Screen Display Implication
"NL" Belt creep or electrical machine lost speed
"--" Approach switch breakdown or mixing electrical; machine is not working
"Cb" Ejection of compact switch continues for over 1 minute
"HH" System high voltage protection
"LL" The temperature setting value of Left or right jar is 0 or sensor is open circuit
"RH" The temperature is over 60°C or sensor is open circuit
"RL" The temperature is low -16°C or sensor is open circuit
"bb" Enter into retain freshness state
"CL" Incomplete filling alarm function

To solve problems, refer to the Trouble shooting guide.

B. Make Ice Cream

1. MAKE SURE THE MACHINE IS CLEAN AND SANITIZED BEFORE MAKING ICE CREAM.

2. PREPARE THE MIXER

Prepare the ice cream mixer as per the instructions of your purchased ice cream powder or liquid mixer. Ensure the liquid mixer is free of any impurities or particulates. Keep it for 15 minutes or keep it in the freezer.

3. MAKE ICE CREAM

Notice:

When selecting a new ice cream mixer, please set the hardness level to "02" to make ice cream. Adjust the hardness level properly based on the dispensed ice cream.

Diagram showing the dispensing process with a cone and outlet.

Use & Maintenance

Different machines must be used and maintained according to their different using conditions and environment conditions.

A. Washing Refrigeration Cylinders

Clean the refrigeration cylinders once every day for a longer useful life and for the health of customers.

  1. Press the Clean key ⚙️ to exhaust all the remaining slurry in the beverage containers and refrigeration cylinder, then click the Standby key ?; the machine will stop.
  2. Take the right amount of food detergents, make up a disinfecting solution according to its instructions with warm water, then put the solution into each bucket.
  3. Press the Clean key ⚙️. After the machine stirs for about 5 minutes, discharge the disinfecting solution, followed by washing with water 2-3 times, then stop the machine.
  4. Turn off the power, take apart and wash the parts.
    • Unscrew the four fastening screws in front of the dispenser door, remove the dispenser door.
    • Remove the components as follows: pin of handle, handle, piston, O-ring for piston, and O-ring for dispenser door from the dispenser door.
    • Draw the beater from the refrigeration tank, then remove the gasket for the beater.

    Diagram (Fig.3 A) showing disassembled parts of the dispenser mechanism.

    Part No. Description
    1O-ring for dispenser door
    2Bearing sleeve for beater
    3Dispensing door
    4Modeling cap
    5Down bolt
    6Upper bolt
    7Pin for handle
    8Screw for handle
    9Handle
    10O-ring 20X2.65
    11Piston
    12Middle piston
    13O-ring for piston
    14Beater
    15O-ring for beater
    • Put the components into disinfecting solution to clean. Check the bearing sleeve for beater, O-ring for dispenser door, O-ring for beater, and O-ring for piston. If they are worn out, they should be replaced.
    • After cleaning, lubricate the parts with Vaseline, then install the parts according to the method of taking apart.

    Diagram (Fig.4) illustrating lubrication with Vaseline.

    Notice:

    Before installing the piston, O-ring for piston, beater, and bearing sleeve for beater, lubricate with Vaseline (lubricate Vaseline onto the O-ring for beater, not onto the beater's end). Using Vaseline frequently can extend the service life of components.

    B. Cleaning Machine Cabinet

    Keep the machine cabinet clean. Use a wet towel to clean the cabinet, and do not flush the machine with water directly.

    C. Cleaning Condenser

    After being used for a period of time, the condenser may become thick with dust, which affects heat radiation and causes refrigeration differences. Periodic cleaning (every half year) is necessary.

    Diagram of a condenser.

    Cleaning methods:
    1. Disconnect the main power switch.
    2. Remove the back panel and side panels.
    3. Clean dust with tools such as a vacuum cleaner, high-pressure air, and hairbrush. Be careful while cleaning to avoid damaging the fins of the condenser.

    D. Belt Adjustment

    After being used for a period of time, the belt of the machine may elongate, so it needs to be adjusted. Disconnect the main power of the machine, remove the back panel and side panels, adjust the tension bolt, and ensure the belt is at the appropriate tension.

    Diagram showing belt tension adjustment screw.

Trouble shooting guide

Problems Probable Cause Remedy
Machine does not run Machine not plugged into the wall receptacle Plug machine in
The short-circuiting switch is open Restart it after it was repositioned
Protect circuit Remove the trouble
Machine in clean position does not run The connecting wire is unfastened Check and fasten the wire.
The beater motor broke Repair or change the beater motor
Machine in auto position does not run Mini circuit breaker was broken. Find and solve the problem then reposition it
The wire of function switch is unfastened. Check and fasten the wire.
There is some problem with control panel. Change the control panel.
Compressor does not run Low voltage Solve the problem of low voltage
Contactor broke Change contactor
The relay of the compressor broke Change the control panel.
There is some problem with control panel. Change the control panel.
Machine does not freeze down The self-protection of the compressor because of overload. Find and solve the problem
The compressor broke Change the compressor
The capacitor of the compressor broke Change the capacitor
Machine non-stop Leakage of the refrigerant Find and repair the leak in the pipe, then vacuum and recharge the refrigerant
Electrical valve broke Change the electrical valve
Fan motor do not run Repair or change the fan motor
The capacitor of the fan motor broke Change the capacitor of fan motor
The relay is not stable The set point is too low Increase the set point
There is some problem with control panel. Change the control panel.
Refrigeration difference Check and repair the refrigerating system
Product does not dispenser Low voltage Solve the problem of low voltage
There is some problem with control panel. Change the control panel.
The touch point of the contact switch broke. Remove the touch point or change the contact switch.
The proportion of mix is incorrect, and causes the refrigeration difference The proportion of mix is incorrect, and causes the refrigeration difference Make up a proper proportion of mix.
No mix in the hopper Pour the mix into the hopper
The belt is unfasten or skid around Change or adjust the belt
The product too soft The bearing sleeve or the beater shaft worn Change the bearing sleeve or the beater shaft.
The proportion of the formula is wrong Compound the mix according to the formula given by the supplier.
The set point is too low Increase the set point
Leakage Draw piston leaking Reassemble or change the O-ring.
Dispenser door leaking Tighten the screws or change the D-ring
Drip tube leaking Fix well or change the Gasket for beater
Warm rings Low voltage protection Stop the machine, solve the problem and restart 5 minutes later.
Stop working for protection Stop the machine, solve the problem and restart 5 minutes later.
The limit switch can not return to normal Push down the handle and let the limit switch return to normal.
Nixie tube display "NL" The belt skid or the motor lose speed Adjust or replace the belt, solve the fault of motor
The proximity switch deflect or broke Adjust or replace proximity switch

Schematic wiring diagram

The electrical schematic diagram is on the board inner.

Made In China

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