Introduction
The medTAB system is a complete, personal patient television system designed to provide an intuitive touchscreen experience. It features built-in TV, games, and relaxation applications, with no internet connection, subscription fees, or ADT integration required by default. When connected to Wi-Fi or Ethernet, patients can access a web browser and links to news, social media, and other online content. PDi can also create customized user interfaces with specific applications like patient education, movies, surveys, or facility services.
Important Safety Instructions
⚠️ CAUTION: This installation should be made by a qualified service person and should conform to all local codes. Read and follow all safety instructions before attempting installation.
- Read Instructions: All safety and operating instructions should be read before the product is operated.
- Keep these Instructions: Retain for future reference.
- Heed all Warnings: Adhere to all warnings on the product and in the operating instructions.
- Follow all Instructions: Adhere to all warnings and operating instructions.
- Water and Moisture: ❗ WARNING: Do not expose this product to rain or moisture. Avoid use near water (e.g., bath tubs, sinks, wet basements, swimming pools).
- Cleaning: Refer to the "Cleaning and Disinfection" section.
- Ventilation: Slots and openings are provided for ventilation and to prevent overheating. Do not block or cover these openings. Do not place the product on soft surfaces like beds, sofas, or rugs. Avoid built-in installations unless proper ventilation is ensured or manufacturer instructions are followed.
- Heat: Position the product away from heat sources like radiators, stoves, or other heat-producing equipment.
- Power-Cord Protection: Protect the power cord from being walked on or pinched, especially at plugs, receptacles, and exit points.
- Attachments: Use only manufacturer-specified attachments/accessories.
- Cart/Stand Use: Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer. Exercise caution when moving combinations involving carts to prevent tip-over injuries.
- Lightning: For protection during lightning storms or when unattended for long periods, unplug the unit from the wall outlet and disconnect the antenna or cable system to prevent damage from surges.
- Servicing: Refer all servicing to qualified personnel. Servicing is required if the power cord/plug is damaged, liquid is spilled, objects fall into the unit, the unit is exposed to rain/moisture, it does not operate normally, or it has been dropped.
- Oxygen Environment: ❗ WARNING: Do not use in an oxygen tent or chamber, as this may cause a fire hazard.
- Mounting: ❗ WARNING: To prevent injury, this apparatus must be securely attached to the wall/floor per installation instructions. TVs mounted at elevated positions can pose a striking hazard.
- Power Sources: Operate only from the type of power source indicated on the marking label. Consult your dealer or power company if unsure. For battery-powered products, refer to operating instructions.
Note to Cable TV Installer: This is a reminder regarding Article 820-40 of the National Electrical Code for proper grounding of the cable entry to the building's grounding system.
FCC Compliance: This equipment complies with FCC Part 15 limits for Class A digital devices, designed for commercial environments to provide reasonable protection against harmful interference.
Maintenance and Servicing: The TV requires only cleaning. Never remove the back cover. If the TV malfunctions, unplug it and contact an authorized service center or PDi.
Cleaning and Disinfection: Clean exteriors with a lint-free cloth. Spot-test disinfectants on inconspicuous areas. PDi recommends pre-moistened disinfectant cloths (e.g., PD600-001 Super SaniCloth) or spraying cleaner onto a dry cloth. Avoid abrasive or chemical cleaning agents.
Product Modification: Do not attempt unauthorized modifications, as this may void the user's authority to operate the product.
Copyright & Trademarks: © 2020 PDi Communication Systems, Inc. PDi®, medTV®, medTAB® are registered trademarks. Manufactured under license from Dolby Laboratories. HDMI and HDMI High-Definition Multimedia Interface are trademarks of HDMI Licensing Administrator, Inc. Other trademarks belong to their respective holders.
Underwriters Laboratories: This Hospital Grade LCD HDTV is safety tested and listed by Underwriters Laboratories (CULUS Listed) for use in healthcare facilities in the US and Canada.
Disclaimer: While efforts have been made to ensure accuracy, PDi Communication Systems, Inc. makes no warranties regarding the content of this manual and is not liable for any damages. Information is subject to change without notice.
Installation
Installation Precautions:
- For models powered over coax, use only a PDi-approved power source suitable for healthcare facilities. The coaxial cable supplies both low voltage AC/DC power and RF signal.
- For PoE (Power over Ethernet) models, use UL-listed power sourcing equipment (60W per port, 802.3bt type 3). PDi recommends the Microchip Microsemi PD-9506G/ACDC/M. The Ethernet cable supplies power and data. Ensure power is not applied to the coaxial cable.
Coax Cable Specifications: For hospital installations with long runs, use coax cable with a solid copper center conductor and copper shield. Cable run lengths must not exceed 150 feet. Recommended cables include Alpha M4182, Belden 9248, West Penn 806, or West Penn 25806 (plenum/non-plenum versions tested with coax-powered TVs).
Category Cable Specifications: PoE models are IEEE 802.3bt compatible. For PoE power insertion, CAT5e cables can run up to 328 feet.
Arm Mounting: This television is designed to attach to a PDi suspension arm.
- Arm Recoil Hazard: The safety brake pin must remain in the SAFETY BRAKE PIN HOLE when the television or arm is removed to prevent injury from the arm springing open. Contact PDi for arm compatibility and cable requirements.
Home Screen Setup
Upon first use of the Android™ based medTAB patient television, you can select the desired user interface (UI). Options include a 3-icon interface (no internet) or a 6-icon interface (with internet apps for browser, news, social sites).
Main Menu (Home Screen Description):
- TV-Games-Relaxation Apps: Active without internet connection.
- Internet Browser – News – Social: Browser links available on the 6-icon UI when connected to Wi-Fi or Ethernet.
- Clear Data: Allows patients to clear cache memory on-demand. Cache is automatically erased when the device powers off or times out.
- Blue Home Button: A floating button that returns the user to the Home screen. It can be moved around the screen.
- Black Toolbar: Provides shortcuts for BACK ◀️, HOME ?, and OPEN APPS. The BACK arrow is also used during setup.
- medTAB Logo: Located in the top left corner, used to access system settings.
Visual Description of Home Screen Elements: The main menu displays icons for TV, Games, and Relax. Below these are icons for Internet, News, and Social. A clock and date are shown in the top right. The black toolbar at the bottom contains navigation arrows and an 'X' icon (likely for closing applications or exiting). Other screens show menus for Games (e.g., Frozen Bubble, Chess, Solitaire, Sudoku), Relaxation (e.g., Ocean, Stream, Rainfall), News (CNN, ABC News, CBS News, WSJ, NBC News, NPR News, NYTimes), Social Media (Facebook, Instagram, Twitter, Flickr, YouTube, Pinterest), and a web browser (Google search page). A "Clear My Data" prompt appears with "YES" and "NO" options.
Android Settings
The Settings screen allows adjustment of network, inputs, sleep settings, and factory reset. Access requires unlocking the Android settings menu.
Accessing Android Settings Menu: Press and hold the "medTAB" logo on the top left of the screen. The "Unlock Settings Menu" will appear. Enter the default passcode "45066" and press "OK". This passcode is managed by the responsible person for network management and updates and cannot be changed.
Note: TV Settings are accessed via the green TV app, not within Android Settings.
Android Device Settings
- Settings – Network: Connect to the internet via Wi-Fi or Ethernet. Search for Wi-Fi networks by touching "Wi-Fi" or sliding the toggle ON. The device will reconnect to previously used networks. Touch a network name for details or to enter a password. Connect to Ethernet or view IP Settings.
- Settings – Inputs: Identify HDMI input sources. Enable/disable CEC (Consumer Electronic Controls) for TV control of HDMI devices and power on/off synchronization.
- Settings - Apps: Configure app permissions and review system app settings.
- Settings - Inactivity Timer: Set the device to enter Sleep mode (Never, 2 min, 5 min, 10 min, 20 min, 30 min, 1 hour). Default is 5 minutes.
- Settings – Storage & reset: View storage space or reset the device to factory settings.
- Settings – About: Displays information about the Android system, including model number, serial number, build version, kernel version, and legal data. This information cannot be edited.
Settings - Preferences
- Settings - Date & time: Adjust Date & Time. Use the BACK arrow ◀️ to return to the Settings menu.
- Settings – Language: Default is English (US). Selecting an alternate language changes the menu and web browser language.
- Settings – Keyboard: Device includes AOSP keyboard.
- Settings - Over the Air (OTA): OTA allows Android build updates. Contact PDi Pro Services for assistance (+1.800.628.9870).
Television Settings
TV setup can be performed using the touchscreen or a PDi programming remote (Part Number PD108-420, ordered separately). The LAST button on the remote functions as the BACK function on the touchscreen.
Accessing TV Settings and Setup: From the Main Menu, open the green TV app. Press "Settings" on the TV app controls or "SETUP" on the remote. Settings are password protected; enter "45066" and touch the checkmark ✔️ or press "OK".
Channel Setup
This TV offers three programmable service levels: Free, Basic, and Premium. Only one level can be active at a time.
Auto Program
During Auto Program, the TV scans for active channels and memorizes them into the selected Service Level.
From the TV app:
- Select Settings. Enter Password 45066.
- Select Channel Setup.
- Select Channel sources to open the Set up your sources menu.
- Select TV.
Configuration Steps:
- Set the Service Level (Free, Basic, Premium).
- Set the Antenna Type (Air or Cable) based on facility signal.
- Select Auto Tuning to proceed.
- Confirm Service Level and Antenna Type.
- Set the Search Type (ATV, DTV, ATV+DTV):
- ATV = Analog Only
- DTV = Digital Only
- ATV+DTV = Analog and Digital
- Press the Search button to start scanning. Press OK when complete.
- Touch BACK ◀️ or press LAST on the remote to exit settings.
Customize Channel List
From the TV app:
- Select Settings. Enter Password 45066.
- Select Channel Setup.
- Select Customize channel list.
- Scroll through the list and uncheck channels to exclude.
- Touch BACK ◀️ or press LAST on the remote to exit settings.
Parental Controls
Parental Controls block channels, TV shows, and movies. Default is OFF. To enable:
From the TV app:
- Select Settings. Enter Password 45066.
- Select Channel Setup.
- Select Parental controls.
- Create a PIN to enable controls.
- Slide the toggle button to the right to turn parental controls ON.
- Channels blocked: Block specific channels from the lineup.
- Program restrictions: Filter programs based on rating systems.
Rating Systems
Four rating systems are available: Canada, Canada (French), United States, and United States (Film). Options include High, Medium, Low, Custom, or None restrictions.
Canada Ratings
- E (Exempt): News, sports, documentaries, talk shows, music videos. Content not offensive, for younger children.
- C (Young Children): Content not offensive to most viewers. Intended for children under 8.
- C8 (Children 8 and over): Suitable for children over 8. Parent/guardian co-viewing suggested.
- G (General Audience): Suitable for all audiences and the entire family.
- PG (Parental Guidance): Suggested unsuitable for younger children; may contain suggestive dialogue, bad language, sex, violence.
- 14+ (Parents Strongly Cautioned): Unsuitable for children under 14; may contain strong dialogue, bad language, sex, violence.
- 18+ (Mature Audience Only): Adults only; may contain strong dialogue, bad language, sex, violence.
US Ratings
- TV-Y (Young Children): Content for all children.
- TV-Y7 (Children 7 and over): Suitable for children age 7 and above.
- TV-G (General Audience): Suitable for all audiences.
- TV-PG (Parental Guidance): Suggested unsuitable for younger children; parents may want to watch together.
- TV-14 (Parents Strongly Cautioned): Unsuitable for children under 14; may contain strong dialogue, bad language, sex, violence.
- TV-MA (Mature Audience Only): Adults only; may contain strong dialogue, bad language, sex, violence.
US Film Ratings
- G (General Audiences): Content not offensive to most viewers.
- PG (Parental Guidance Suggested): May contain material parents might not like for young children.
- PG-13 (Parents Strongly Cautioned): Inappropriate for preteens; greater degree of offensive material than PG.
- R (Restricted Viewing): Not for children under 17; contains adult material, strong elements of sex and/or violence.
- NC-17 (No Children under age 17): Not for children 17 or younger; strong sexual content or violence.
- NR (No Rating): MPAA not rated.
Advanced Options – Picture
Adjust picture settings via the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Picture.
- Back Light: Adjustable from 0 to 100. Applies to all TV and Android screens.
- Picture Mode: 8 automated options (Dynamic, Standard, Soft, User, Game, Vivid, Natural, Sports). Manual adjustments for Contrast, Brightness, Hue, Sharpness, and Saturation (range 1-100).
- Color Temperature: Set to Cold, Nature, Warm, or User defined. User defined allows manual adjustment of Red, Green, Blue (0-2048 intensity).
- Image Noise Reduction: Options: Off, Weak, Middle, Strong, Auto. Reduces image noise.
- Mpeg Noise Reduction: Options: Off, Weak, Middle, Strong. Cleans up block noise and mosquito noise.
Advanced Options – Sound
Customize speaker settings, max volume, and disable internal speakers.
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Sound.
- Internal Speaker: Enable/disable internal speakers per TV source/input. Useful for private listening in shared rooms (e.g., dialysis clinics). Uncheck boxes for desired sources. Uncheck all to disable always.
- Minimum Volume: Sets the minimum volume level (0-100). A value other than 0 ensures some sound is always heard.
- Maximum Volume: Sets the maximum volume level (0-100).
- Power on Volume: Sets the initial volume upon powering on ("Use last volume" or "Set volume"). If "Use last volume" is set and power is lost, the TV will power on with zero volume.
- Sound Mode: Standard, Music, Movie, Sports, or User defined. User defined allows Low Pitch and High Pitch adjustment (0-100).
- Equalizer: Adjustments at 5 levels: 120 Hz, 500 Hz, 1.5 KHz, 5 KHz, 10 KHz (0-100).
- Balance: Adjust speaker volume left to right.
- AVC, Surround, and SRS: Automatic Volume Control (AVC), Surround, and Sound Retrieval System (SRS) can be set to On/Off.
Advanced Options – Channels
The Channel menu offers the following controls:
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Channel.
- Service Level: Set the service level (Free, Basic, Premium).
- Configure Channels:
- Auto Channel Alias: Assigns sequential channel numbers. Options: Fill Analog Gaps with Digital Channels, Renumber Only Enabled Channels, Renumber All Channels, Remove All Aliases.
- Clear Service Level: Clears the channel map for the specified service level.
- Copy Service Level: Copies the channel map from one service level to another (e.g., Free to Basic).
- Power on Channel: Displays a specific channel upon TV power-on. Useful for a "Welcome Channel" in hospitals. Select service level, scroll channel list, and choose desired channel.
- Channel Lock: Fixes the TV to a specific channel. Tune to the desired channel, then navigate to Advance Option – Channel and toggle Channel Lock ON.
- Channel Override/Auto Update: Allows entry of any channel via the remote's number pad, even if not memorized in the current Service Level. Toggle ON/OFF.
- Signal Information: Displays signal information for the current channel, including Antenna Type, Channel number, and Signal Strength.
Advanced Options – Language
Select Primary and Secondary Languages. Default is English.
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Language.
Advanced Options – Time
View clock settings, adjust on/off times, and sleep timers.
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Time.
- Time Source: Choose network-provided time or DTV time source.
- Date and Current Time: Displays current date and time (cannot be changed here).
- Off Time: Set the TV to turn OFF automatically at a specified time. Toggle ON and set the time.
- Scheduled Time: Set the TV to turn ON automatically at a specified time. Toggle ON and set the time.
- Sleep Time: Set sleep timer (OFF, 10-90 min, or 2-8 hrs).
Advanced Options – Features
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select Features.
- Input Sources: Enable/disable TV signal sources. Options include Disabled, Enabled/APO (Auto Power Off), or Enabled/No APO (No Auto Power Off). Note: Disable unused sources to prevent unnecessary maintenance calls.
- Auto Power On/Lock: This toggle allows the TV to turn on and stay on when electrical power is applied. Useful for wall switch control or preventing accidental power-off.
- Bed A/B/C/D: Control the TV with a patient IR remote using selectable codes (A, B, C, D) for independent control in multi-TV rooms. Use a paperclip to press the CODE button on the remote to toggle codes.
- Closed Caption: Modify closed caption settings. Use the "Power On CC Mode" menu item to set CC to Off or Last.
- Channel to Other Sources: Enable access to enabled sources by channeling up or down at the end or beginning of the channel map.
- Power On ARC MODE: Change aspect ratio from default 16:9 to 16:9 Panorama, 14:9, 4:3, or Last.
Advanced Options – System
Find information about the device and manage cloning and firmware.
From the TV app:
- Select Settings. Enter Password 45066.
- Select Advanced Option.
- Select System.
- Diagnostics: Provides read-only internal operation data.
- Field On Hours: Cumulative time TV is actually on.
- Field Powered Hours: Cumulative time TV is powered.
- Reset to Factory Defaults: Restores the TV to its original factory settings.
USB Cloning
USB Cloning allows copying settings and channels between PDi TVs. This involves downloading setup information from a host TV to a USB drive and uploading it to another TV, or re-programming a TV.
Save Settings to USB:
- In the TV app, select Advanced Option – System.
- Insert a USB thumb drive into the cloning port and open USB Cloning.
- Select Save Settings to USB.
- Optionally rename the *.TDF file.
- Press Save.
Restore Settings from USB:
- In the TV app, select Advanced Option – System.
- Insert the USB thumb drive into the cloning port and open USB Cloning.
- Select Restore Setting to TV.
- Press Save.
USB Firmware Update
Firmware is field upgradeable, typically by a hospital technician. A special data file from PDi is required. Firmware files are written to the root directory of a blank USB drive and updated via the TV menus. Reprogramming of TV settings is required after completion.
MTI/SmartPort Personality
Toggle between MTI and SmartPort settings to support third-party systems. Contact your vendor for support.
Support and Warranty
Security: Manage the setup password, enable/disable password protection, or change the password. The factory default password is 45066.
Support Information:
PDi Communication Systems, Inc.
Springboro, OH
www.pdiarm.com
800.628.9870
Limited Warranty: Standard warranty information is available at pdiarm.com. For authorized servicing and warranty details, contact PDi Communication Systems, Inc. at 40 Greenwood Ln, Springboro, Ohio 45066 or phone 800-628-9870 and ask for the PDi ProServices team.
medTV powered by PDi
PDi | medTV Patient Televisions to Improve Patient Experience
medTV powered by PDi
medTV powered by PDi
PDi | medTV Patient Televisions to Improve Patient Experience
