User Manual for OASIS models including: BN, CN, 21-33895 Refrigerated Self Service, 21-33895, Refrigerated Self Service, Self Service

Bert Ogborn

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Oasis Refrigerated Self-Service User Manual - English - 21 33895 OASIS REF SELF SERVICE B BN C CN EN | Structural Concepts


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21-33895-OASIS-REF-SELF-SERVICE-B-BN-C-CN-EN
READ AND SAVE THESE INSTRUCTIONS
OASIS® USER MANUAL 21-33895
SELF-SERVICE REFRIGERATED MERCHANDISERS

Important! See Counter Installation Guide Section In This Manual Before Proceeding With Installation!

Model C33R

Model B37R

Models Represented In This Operating Manual*
C33R, C43R, C53R, CN33R, CN43R, CN53R, B37R, B47R, B57R, B67R, BN37R, BN47R, BN47R.8128, BN47R.8128A, BN57R, B35R, B45R, B55R, B65R
* This Manual May Also Be Applicable To Models Not Listed Herein.

Structural Concepts Corp.  888 E. Porter Rd  Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960  www.structuralconcepts.com

21-33895 OASIS REF SELF-SERVICE B BN C CN-EN

REV-F DATE: 01/10/25

TABLE OF CONTENTS

TABLE OF CONTENTS ..................................................................................................... 2

OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS ............... 3-5

SHIPPING BRACKET REMOVAL / TOE-KICK REMOVAL / REMOVAL FROM SKID / CASE ALIGNMENT .......................................................................................................... 6

SHIMMING FRAME SUPPORT RAILS / ADJUSTING LEVELERS ............................................. 7

LOAD LEVEL & TEMPERATURE GUIDE ............................................................................. 8-9

SHELF AND DECK LOAD LIMITS....................................................................................... 10

START-UP AND OPERATION: THERMOSTAT / MAIN POWER SWITCH / LIGHTS SWITCH / FILTER ....................................................................................................................................... 11

REFRIGERATION - REAR CONDENSATE PACKAGE ACCESS (NO SCREW REMOVAL REQUIRED) ........................................................................................................... 12

REFRIGERATION - FRONT CONDENSATE PACKAGE ACCESS (NO SCREW REMOVAL REQUIRED) ........................................................................................................... 13

REFRIGERATION - CONDENSATE PACKAGE ILLUSTRATED PARTS BREAKDOWN ...................................................................................................................................... 14

GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL) ................................... 15

PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) ..................................................................................................................
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) ................................... SERIAL LABEL & LOCATION / TECHNICAL INFORMATION / ADD'L INFORMATION ................... PROGRAMMABLE CONTROLLER INFORMATION................................................................. SCC TECHNICAL SERVICE CONTACT INFORMATION / LIMITED WARRANTY .......................

16-22 23-24
25 26 27

Models Represented In This Operating Manual*
C33R, C43R, C53R, CN33R, CN43R, CN53R, B37R, B47R, B57R, B67R, BN37R, BN47R, BN47R.8128, BN47R.8128A, BN57R, B35R, B45R, B55R, B65R
* This Manual May Also Be Applicable To Models Not Listed Herein.
2

OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 3

OVERVIEW
· These Structural Concepts merchandisers are designed to merchandise packaged products at 41°F (5°C) or less product temperatures.
· Refrigerated Display cases are classified by "test Room Climate Class." Test Room Climate Class 8 is to be operated in a environment of 24°C (75.2°F) 55% R.H.
· Cases should be installed and operated according to this operating manual's instructions to ensure proper performance. Improper use will void warranty.
· Component parts shall be replaced with like components.
NSF/ANSI TYPE II ENVIRONMENTAL CONDITIONS
· This unit is designed for the display of products in ambient indoor store conditions where temperature and humidity are maintained within a specific range.
· NSF/ANSI Type II Conditions: Product is displayed in store conditions with maximum ambient temperature of 80 °F (27 °C) and maximum relative humidity of 55%.

COMPLIANCE
· Performance issues when in violation of applicable NEC, federal, state and local electrical and plumbing codes are not covered by warranty. See below.
WARNINGS/DANGER
· This sheet contains important warnings to prevent injury or death. Please read carefully!
REFRIGERANT DISCLOSURE STATEMENT
· This equipment is prohibited from use in California with any refrigerants on the "List of Prohibited Substances" for that specific end-use, in accordance with California Code of Regulations, title 17, section 95374.
· This disclosure statement has been reviewed and approved by Structural Concepts and Structural Concepts attests, under penalty of perjury, that these statements are true & accurate.

ATTENTION CONTRACTORS
WARNING
ELECTRICAL HAZARD
WARNING
KEEP HANDS CLEAR
WARNING
HOT SURFACE

COMPLIANCE This equipment MUST be installed in compliance with all applicable NEC,
federal, state and local electrical and plumbing codes.
WARNING Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING: This product can expose you to chemicals, including Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
WARNING: Hazardous moving parts. Do not operate unit with covers removed. Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING Condensate Pan is Hot! Disconnect and allow to cool before cleaning or removing from case.

DANGER Risk of fire or explosion. Flammable refrigerant is used in this case. Consult repair manual/owner's guide before servicing this product. To minimize risk of possible ignition due to incorrect parts or improper service, this case is ONLY to be serviced by factory authorized service personnel. The flammable refrigerant type specified on case nameplate is on serial label.

3

OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 3

OVERVIEW, CONT'D
· This sheet details dangers due to flammable refrigerant. It addresses operational area required, case placement guidelines, child-proofing the unit and refrigerant recycling and/or disposal, etc.
· Appliance is to be installed in accordance with the Safety Standard for Refrigeration Systems, ANSI/ASHRAE15.
DANGER · Please read section shown below for specifics on risk of
fire explosion, service guidelines, LFL, etc.

CAUTION
· This sheet also details the area required for operation, areas to avoid placing case, guidelines for children (and others with limited capabilities) while near box door cases.
· This sheet also provides information on refrigeration recovery, recycling and disposal.
>> See next page for continuation.

DANGER
· Refrigeration unit contains gas under high pressure. Do not tamper with or puncture the system. Contact qualified service personnel before disposal.
· Risk of fire or explosion. Flammable refrigerant is used in this case. · Consult repair manual/owner's guide before servicing this product. · Do not store explosive substances (such as aerosol cans with a flammable
propellant) in this case. · Do not use an electrical appliance INSIDE the food storage compartments
unless its type is recommended by manufacturer. · To minimize risk of ignition due to incorrect parts or improper service, this case
is ONLY to be serviced by factory authorized service personnel. · Flammable refrigerant type specified on case nameplate is on serial label. · Contains a charge of 150g of R290 refrigerant with a lower flammability limit
(LFL) of .038kg/m³

7.1m²
CAUTION

CAUTION Minimum room floor area required for operation of
these cases is 7.1m².
CAUTION · These cases are NOT to be installed in lobbies or locations of egress, such as
hallways, public corridors. · If case is placed in an enclosure or surrounding structure, keep all of the case's
ventilation openings clear of obstructions.
CAUTION · This unit is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the unit by a person responsible for their safety. · Children should be supervised to ensure that they do not `play with' the unit.

CAUTION: REFRIGERANT RECOVERY/RECYCLING/DISPOSAL
· When recycling or discarding case, refrigerants MUST BE handled according to local, state and federal codes, requirements and regulations.
· If disposing of a refrigerated case that uses ozone depleting chemicals in its refrigeration system, make sure the refrigerant is removed by a qualified service technician and properly disposed of.
· If you intentionally release refrigerant into the atmosphere, you may be subject to fines or other penalties (under regulations mandated by environmental regulators and/or legislative edict).

4

OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 3 of 3

PRECAUTIONS
· This sheet contains important precautions to prevent damage to unit or merchandise. Please read carefully!
· See previous page for specifics on OVERVIEW, TYPE, COMPLIANCE and WARNINGS.
· Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer
· Only factory OEM replacement parts may be used on appliances using flammable refrigerants.
· Risk of electric shock. If the SUPPLY CORD is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons with factory OEM replacement parts only.

WIRING DIAGRAM FORMAT & LOCATION
· Each case has its own wiring diagram folded and in its own packet.
· Wiring diagram may be near ballast box, field wiring box, raceway cover, or other related location.

CAUTION

CAUTION! LAMP REPLACEMENT GUIDELINES LED lamps reflect specific size, shape and design. Any replacements must meet factory specifications, resist breakage and reflect similar appearance as lamps from factory.

CAUTION! CHECK CONDENSATE PAN, POSITION & CONNECTIONS! Water on flooring can cause extensive damage!
· Before powering up case, check that condensate pan is positioned directly under case's condensate drain.
· Also, check that there are NO LOOSE CONNECTIONS, including overflow condensate pan and its power cord plug (if part of the condensate package).
CAUTION! DO NOT RELY ON THERMOMETERS OR THERMOSTATS FOR PRODUCT (FOOD) TEMPERATURES. · Thermometers & thermostats reflect air temperatures ONLY. · For ACTUAL product (food) temperatures, use a calibrated food probe thermometers ONLY. · For accurate readings, DO NOT use infrared food thermometers.
WARNING Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater.) Do not pierce or burn. Be aware that refrigerants may not contain an odor.

5

CASE REMOVAL FROM SKID (LOCKING/UNLOCKING CASTERS) 1. Removing Case Shipping Brackets That Are Attached To Skid · Remove screws holding shipping brackets to skid. · Remove shipping brackets from skid. · See illustrations below. Note: Shipping Brackets will vary in size, shape, material and location depending
upon case type and model.
Various Types Of Case Shipping Brackets
2. Remove Case (With Casters) From Skid A. Place ramp up against skid (to allow case to smoothly slide off from skid). B. Maintain support of case at all times or center of gravity may cause case to fall. C. Unlock Casters. Slide unit to rear of skid. Slide down ramp and off from skid. Note: See next page for panel attachment instructions. CN33R shown for reference only, you model may differ in appearance.
Support case while sliding down ramp.
Ramp
6

SHIMMING FRAME SUPPORT RAILS / ADJUSTING LEVELERS

1. Cases With Levelers: Adjust
· Important! For cases with casters, after case is in proper position, levelers must then be LOWERED to floor.
· Adjust case so it is level and plumb.
· You may need to remove front and/or rear toe-kick to access levelers.
· Use adjustable wrench (and possibly a pry bar) to adjust leveler.
· Do not use pry bar on toe-kick (it may buckle).
· Do not use pry bar on end panel (it may chip).
· Use pry bar ONLY on base frame to avoid damaging case.
· Use a block to reach base frames with pry bar.
· See below illustrations.

2. Sealing Cases
· If the case is installed and intended to be stationary, a generous bead of food grade silicone sealant along the bottom of the front toe-kick and rear panel is needed.
· When properly applied, this food grade silicone sealant will prevent water from seeping to the floor as well as crumbs and other residue from entering beneath the case.

Leveler

Base Frame

Adjustable Wrench

Pry Bar

7

LOAD LEVEL GUIDE & TEMPERATURE GUIDE - MODELS C(T)(L)(H)R

LOAD LEVEL & TEMPERATURE GUIDE - MODELS C(T)(L)(H)R >> FOLLOW THESE PRODUCT PLACEMENT GUIDELINES TO MAINTAIN DESIRED PRODUCT TEMPERATURES. >> FRONT TO REAR PRODUCT TEMPS ARE ESTIMATES ONLY. >> NOTES CORRESPOND WITH ILLUSTRATIONS SHOWN. 1. ALLOW AT LEAST 1" SPACE BETWEEN PRODUCT AND
ITS SHELF ABOVE.

2. AT CASE REAR, ALLOW AT LEAST 1" SPACE BETWEEN PRODUCT AND REAR PERFORATED PLENUM.
3. DO NOT BLOCK 1 1/4" AIR RETURN OPENING WITH PRODUCT. >> IF YOU ARE UNABLE TO MAINTAIN DESIRED PRODUCT TEMPERATURES, SEE TROUBLESHOOTING SECTION IN MANUAL.

PACKAGED PRODUCT ILLUSTRATION

PRODUCT TEMPERATURE RANGE SHOWN
AT RIGHT.

37 °F TO 41 °F PRODUCT AT CASE FRONT

33 °F To 37 °F PRODUCT AT CASE REAR

2
HEADER
1

3

MODEL C33R SHOWN ABOVE. CASE IS PARTIALLY DISASSEMBLED, CROSS SECTIONED AND PACKAGED PRODUCT LADEN FOR ILLUSTRATIVE PURPOSES ONLY.
8

LOAD LEVEL GUIDE & TEMPERATURE GUIDE - MODELSBC(T()L()L()H(H)R)R

LOAD LEVEL & TEMPERATURE GUIDE - MODELSBC(T()L(L)()H(H)R)R >> FOLLOW THESE PRODUCT PLACEMENT GUIDELINES TO MAINTAIN DESIRED PRODUCT TEMPERATURES. >> FRONT TO REAR PRODUCT TEMPS ARE ESTIMATES ONLY.

2. PARLLOODWUCATTALNEDASRTEA1"RSPPEARCFEOBREATTWEDEEPNLEPNRUOMD.UCT AND ITS 3. SDHOENLOFTABBLOOVCEK. 1 1/4" AIR RETURN OPENING WITH PRODUCT. 3>T4..>EMIAPDFPRTOYEOCONRDAUOAUSTTACEURBTRRELAEEOUNSACND,RKSA,REB1AEELL1AEL/T4ROR"TWPOOAEUIMRARBTAFRLOILEENERTSTAUAHASRTOINTENODD1TO"EIPPNSSLEGPIERNANSEINCUEDGECMPTB.WRIEOOITTNDHWUINPECREMTNOADNUUCATL..

>> NOTES CORRESPOND WITH ILLUSTRATIONS SHOWN.

>> IF YOU ARE UNABLE TO MAINTAIN DESIRED PRODUCT

11.. 2.

A(AITATTTSHLLTCASOOATHPWSEISELSAAFHRTTEAETLLABAEFROAC,,VKSHAEETEL.EDL1P"OTSPWOPRRAAOETCDAELURECBAPTESETBTRWEF1LE"OOESRNWPAPATTRCEHODEEDRBPUMLECEOTTNWMUAEEMNETD)EN. R

TEMPERATURES, SEE TROUBLESHOOTING SECTION IN MANUAL.

PRODUCT

37 °F TO 41 °F

33 °F To 37 °F

TEMPERATURE PRODUCT AT

PRODUCT AT

RANGE SHOWN CASE FRONT

CASE REAR

AT RIGHT.

3

1 1

PACKAGED PRODUCT ILLUSTRATION

PRODUCT TEMPERATURE
RAANTGER2ISGHHOTW. N 2
37 °F TO 41 °F PRODUCT AT CASE FRONT

33 °F To 37 °F PRODUCT AT CASE REAR

HEADER
2

1
3 4

PACKAGED PRODUCT ILLUSTRATION
MODEL C33R SHOWN ABOVE. CASE IS PARTIALLY DISASSEMBLED, CROSS SECTIONED MODELABN3D7RPSAHCOKWAGNEADBPORVOED. CUCASTELAISDPEANRFTOIARLILLYLUDSISTARSASTEIVMEBPLUERDP, CORSOESSSO-NSLEYC.TIONED
9

LSOHAELDFLAENVDELDGECUIKDLEO&ATDELMIMPEITRSATURE GUIDE - MODELS C(L)(H)R

TLhOeAcDhLaErtVbEeLlo&wTaEreMtPhEeRloAaTdUlRimEitGsUfoIDr Eth-eMsOheDlvEeLsSaCn(dL)d(Hec)Rks. All >w>eiFgOhLtsLbOeWlowTHaEreSEfoPr RaOunDiUfoCrTmPdLisAtCribEuMtEedNTloGadU.IDELINES TO MAINTAIN DESIRED PRODUCT TEMPERATURES.
>> FRONTMTOodReElAR PRODUCT TEMPS AMRaExESSThIeMlAf TLEoSaOdN(LlbYs. )
>> NOTES CORRESPOND WITH ILLUSTRATIONS SHOWN.
1. ALLOWBA3T3RLEAST 1" SPACE BETWEEN PRODNUC/AT AND
ITS SHELF ABOVE.
2. AT CASBE4R3ERAR, ALLOW AT LEAST 1" SPACE BNE/TAWEEN

PRODUCT AND REAR PERFORATED PLENUM. 3. DO NOT BLOCK 1 1/4" AIR RETURN OPENING WITH PRODUCT. >> IF YOU ARE UNABLE TO MAINTAIN DESIRED PRODUCT
TEMPERATURES, SEE TRMOaUxBDLEeScHkOPOaTnINLGoSaEdC(TlbIOsN) IN MANUAL.
66
92

B53R

N/A

106

B63R

N/A

132

B35R

110

66

B45R

154

92.4

B55R

198

105.6

B65R

231

132

BN37R

66

33

BN47R

92.4

46.2

BN57R

118.8

52.8

B37R

110

66

B47R

154

92.4

B57R

198

105.6

B67R

231

132

B37D

110

66

B47D

154

92.4

10

START-UP AND OPERATION: THERMOSTAT / MAIN POWER SWITCH / LIGHTS SWITCH / FILTER

1. Merchandiser Start-Up
· Do not use an extension cord with this appliance. · Do not operate this equipment with a damaged
cord, plug or outlet. · Ensure that the main power switch is off. · Plug cord into a certified 110V electrical outlet with
ground. · Turn main power switch on (see location at rear of
case in illustration below) · Coil fans should turn on.
· From inside of the case, check for discharge air from front baffle, to confirm that the fans are functioning properly.
· When the case is in a start-up mode or has been idle for a long period of time, unit may require 75 minutes running time to pull-down temperature.
· Turn lights on. · Light switch is located on the ceiling of merchandising area. · The lights should come on at the same time.
· Always maintain front and rear airflow clearance of twelve inches.

· Obstruction or restriction of air can void warranty.
· Note: Case temperature setting is determined by case size. Temperature is controlled by a thermostat. If a temperature setting change is required, refer to instructions in PROGRAMMBLE CONTROLLER sections of this manual.
2. Removable, Condenser Coil Filter
· A removable filter prevents impurities (dust, dirt and debris) from entering condenser coil.
· Filter must be removed weekly and cleaned. · See GENERAL CLEANING (TO BE
PERFORMED BY STORE PERSONNEL) EXTERIOR in this operating manual for cleaning instructions.
Removable, Magnetic Condenser Coil Filter (Optional). Note: Filter is Placed over Condenser Coil Grille.

Note: Illustration Shown Reflects REAR ACCESS Condenser Package. Optional FRONT ACCESS Condenser Package Has Similar Electrical Layout.

11

REFRIGERATION - REAR CONDENSATE PACKAGE ACCESS (NO SCREW REMOVAL REQUIRED)

Refrigeration Fundamentals, Continued
1. Rear Condensate Package Access - No Screw Removal Required
· Assembly or disassembly and servicing of condensate package is to be accomplished by a licensed refrigeration contractor.
· Remove rear grille by grasping two (2) finger holes and pulling outward.

· Rear grille will then be free from rear panel magnets.
Note: CN33R shown for reference only, you model may differ in appearance.

Rear Panel Magnet

Model CN33R Disassembly Finger Holes
Controller Access

Model CN33R Fully Assembled

Magnetic Filter
12

REFRIGERATION - FRONT CONDENSATE PACKAGE ACCESS (NO SCREW REMOVAL REQUIRED)

Refrigeration Fundamentals, Continued
2. Front Condensate Package Access No Screw Removal Required
· Assembly or disassembly and servicing of condensate package is to be accomplished by a licensed refrigeration contractor.
1. View of fully attached front panel and toe-kick. 2. Remove front panel by grabbing the bottom of
the panel and pull forward to release magnets. Slide down to disengage the security tabs. 3. Remove the toe-kick from the magnets to access the compressor package.

4. Carefully slide condenser package pan out from under case to access various components. >> Return all components to case in reverse order they were removed. Note: CN33R shown for reference only, you model may differ in appearance.

1 4

2

3
13

2C 3B 4

REFRIGERATION - CONDENSATE PACKAGE ILLUSTRATED PARTS BREAKDOWN
Refrigeration Fundamentals, Continued 3. Condensate Package Illustrated Parts Breakdown · Assembly or disassembly and servicing to be
accomplished by licensed refrigeration contractor. · After rear grille has been removed, slide condensate
package out slowly and carefully. Note: CN33R shown for reference only, you model may differ in appearance.
Rear Grille

Note: Condensate Package Is Shown Rotated For Illustrative Purposes Condensing Coil (and Internal Fan)
Filter Drier

Compressor Electrical Box
Compressor

Sight Glass

Hot Gas Loop Condensate Pan

Condensate Overflow Pan
14

GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL)

FREQ. Daily Daily Daily Weekly
Weekly Monthly

INSTRUCTIONS
Sides/Top/Front Panel: Clean with mild all-purpose cleaner and soft cloth.
Acrylic Air Deflector: · Clean with mild all-purpose cleaner and soft cloth. · Never use ammonia-based cleaners (nor household or commercial window cleaner) on
acrylic.
Decks, Air Return Grilles, Product Display Risers & Shelving (If Any): · Clean with mild all-purpose cleaner and soft cloth. · For more thorough cleaning, remove from case rear (by lifting up and off). Submerse in
warm soapy water and use a nylon brush to remove hardened residue. Rinse thoroughly. Dry with soft cloth. Return to case.
Magnetic Condenser Coil Filter (Self-Contained Units Only): · Magnetic coil filter helps prevent dust particles from entering condenser coil. · Access by removing front panel for front access cases or the rear panel for rear access
cases. · Clean magnetic condenser coil filter by following these steps:
1. To clean by hand, (without using dishwasher), remove magnetic condenser coil filter from case. Use a rag or soft-bristled brush to wipe off excess dust particles from filter. Submerse in warm, soapy water. Use soft-bristled brush to remove dust, dirt, grease and grime that may collect on filter. Rinse thoroughly. Skip to step #3.
2. As magnetic condenser coil filter is dishwasher safe, remove from case (no screw removal required) and use a rag or soft-bristled brush to wipe off excess dust particles from filter. Run in normal dishwasher cycle. Remove from dishwasher. Go to next step.
3. Dry with soft cloth or paper towel or allow to air dry. Replace.
Rear Perforated Plenum: · Clean with mild all-purpose cleaner and soft cloth.
Security Cover (Optional): · Wipe down with mild all-purpose cleaner and soft cloth. · Dry with soft cloth.

Quarterly Under Case Cleaning: Quarterly (or whenever condenser package is removed from under case, vacuum (or broom) under case to remove dust, debris and dirt that may collect.
Quarterly Evaporator Coil and Tub: · Turn off the main power and unplug the case. · Remove evaporator fan panel and clean tub, coil, and drain with warm water and mild soap solution. Remove any debris that may clog drain. · Plug the case back in and turn on the main power.

15

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 1 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
Maintenance and Service Notes
· All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided.
· The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially toxic or flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with all applicable refrigerants, i.e., nonsparking, adequately sealed, or intrinsically safe.
· If any hot work is to be conducted on the refrigerating equipment or any associated parts, appropriate fire extinguishing equipment shall be available on hand. A dry chemical or CO2 fire extinguisher should be adjacent to the charging area.
· No person carrying out work in relation to a refrigerating system which involves exposing any pipe work shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking should be keep sufficiently far away from the site of installation, repairing, removing and disposal, during which refrigerant can possible be released to the surround space. Prior to work taking place, the area around the equipment shall be surveyed to make sure that there are no flammable hazards or ignition risks. "No Smoking" signs shall be displayed.
· Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.
Checks to the refrigerating equipment · Where electrical components are being changed, they shall be fit for the purpose and to the correct
specification. At all times, the manufacturer's maintenance and service guidelines shall be followed. If in doubt, consult the manufacturer's technical department for assistance. · The following check shall be applied to installation using FLAMMABLE REFRIGERANTS:
a) the actual REFRIGERANT CHARGE is in accordance with the room size within which the refrigerant containing parts are installed;
b) the ventilation machinery and outlets are operating adequately and are not obstructed; c) if an indirect refrigeration circuit is being used, the secondary circuit shall be checked for the
presence of refrigerant; d) marking to the equipment continues to be visible and legible. Markings and signs that are illegi-
ble shall be corrected; e) refrigerating pipe or components are installed in a position where they are unlikely to be ex-
posed to any substance which may corrode refrigerant containing components, unless the components are constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded. Checks to electrical devices · Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the fault cannot be corrected immediately but it is necessary to continue operation, an adequate temporary solution shall be used. This shall be reported to the owner of the equipment, so all parties are advised. · Initial safety checks shall include: a) that capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking; b) that no live electrical components and wiring are exposed while charging, recovering or purging the system; c) that there is continuity of earth bonding.
16

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 2 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
Maintenance and Service Notes
Repairs to sealed components · During repairs to sealed components, all electrical supplies shall be disconnected from the equipment
being worked upon prior to any removal of sealed covers, etc. If it is absolutely necessary to have an electrical supply to equipment during servicing, then a permanent opening form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation. · Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in such a way that the level of protection is affected. This shall include damage to cables, excessive number and connections, terminals not made to original specification, damage to seals, incorrect fitting of glands, etc. · Ensure that the apparatus is mounted securely. · Ensure that seals or sealing materials have not degraded to the point that they no longer serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in accordance with the manufacturer's specifications. Repair to intrinsically safe components · Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use. · Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. · Replace components only with parts specified by the manufacturer. Other parts can result in the ignition of refrigerant in the atmosphere from a leak. · NOTE The use of silicon sealant can inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe components do not have to be isolated prior to working on them. Cabling · Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges, or any other adverse environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as compressors or fans. Detection of flammable refrigerants · Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used. · The following lead detection methods are deemed acceptable for all refrigerant systems. · Electronic leak detectors may be used to detect refrigerant leaks but, in the case of FLAMMABLE REFRIGERANTS the sensitivity might not be adequate, or might need recalibration. (Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant employed, and the appropriate percentage of gas (25% maximum) is confirmed. · Leak detection fluids are also suitable for use with most refrigerants but the use of detergents containing chlorine shall be avoided as the chlorine can react with the refrigerant and corrode the copper pipe -work. · NOTE examples of leak detection fluids are
-bubble method. -fluorescent method agents. · If a leak is suspected, all naked flames shall be removed/extinguished. · If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by means of shut off valves) in a part of the system remote from the leak. Removal of refrigerant shall be according to the removal and evacuation procedures below.
17

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 3 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
Maintenance and Service Notes Removal and evacuation · When breaking into the refrigerant circuit to make repairs-or for any other purpose-conventional proce-
dures shall be used. However, for flammable refrigerants it is important that the best practice be followed, since flammability is a consideration. The following procedure shall be adhered to:
a) safely remove refrigerant following local and national regulations; b) purge the circuit with inert gas; c) evacuate (optional for A2L); d) purge with inert gas (optional for A2L); e) open the circuit by cutting or brazing. · The refrigerant change shall be recovered into the correct recovery cylinders if venting is not allowed by local and national codes. For appliances containing flammable refrigerants, the system shall be purged with oxygen-free nitrogen to render the appliance safe for flammable refrigerants. This process might need to be repeated several times. Compressed air or oxygen shall not be used for purging refrigerant systems. · For appliances containing flammable refrigerants, refrigerant purging shall be achieved by breaking the vacuum in the system with oxygen-free nitrogen and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling down to a vacuum (optional for A2L). This process shall be repeated until no refrigerant is within the system (optional for A2L). When the final oxygen-free nitrogen change is used, the system shall be vented down to atmospheric pressure to enable work to take place. · Ensure that the outlet for the vacuum pump is not close to any potential ignition sources and that ventilation is available. Charging procedures · In addition to conventional charging procedures, the following requirements shall be followed. a) Ensure that contamination of different refrigerants does not occur when using charging equip-
ment. Hoses or lines shall be as short as possible to minimize the amount of refrigerant contained in them. b) Cylinders shall be kept in an appropriate position according to the instructions. c) Ensure that the REFRIGERATING SYSTEM is earthed prior to charging the system with refrigerant. d) Label the system when charging is complete (if not already). e) Extreme care shall be taken not to overfill the REFRIGERATING SYSTEM. · Prior to recharging the system. It shall be pressure-tested with the appropriate purging gas. The system shall be lead-tested on completion of charging but prior to commissioning. A follow up leak test shall be carried out prior to leaving the site.
18

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 4 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
Maintenance and Service Notes Decommissioning · Before carrying out this procedure, it is essential that the technician is completely familiar with the
equipment and all its detail. I tis recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of recovered refrigerant. It is essential that electrical power is available before the task is commenced.
a) Become familiar with the equipment and its operation. b) Isolate the system electrically. c) Before attempting the procedure, ensure that:
i) mechanical handling equipment is available, if required, for handling refrigerant cylinders;
ii) all personal protective equipment is available and being used correctly; iii) the recovery process is supervised at all times by a competent person; iv) recovery equipment and cylinders conform to the appropriate standards. d) Pump down refrigerant system, if possible. e) If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system. f) Make sure that cylinder is situated on the scales before recovery takes place. g) Start the recovery machine and operate in accordance with instructions. h) Do not overfill cylinders (no more than 80% volume liquid charge). i) Do not exceed the maximum working pressure of the cylinder, even temporarily j) When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from the site properly and all isolation valves on the equipment are closed off. k) Recovered refrigerant shall not be charged into another refrigerating system unless it has been cleaned and checked. · Equipment shall be labelled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed. For appliances containing flammable refrigerants, ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.
19

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 5 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! Maintenance and Service Notes
Recovery · When removing refrigerant from a system, either for servicing or decommissioning, it is recommended
good practice that all refrigerants are removed safely. · When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders
are employed. Ensure that the correct number of cylinders for holding the total system charge is available. All cylinders to be used are designated for the recovered refrigerant and labeled for that refrigerant (i.e., special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressurerelief valve and associated shut-off valve in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs. · The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of all appropriate refrigerants including, when applicable, FLAMMABLE REFRIGERANTS. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect coupling and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of refrigerant release. Consult manufacturer if in doubt. · The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant waste transfer note arranged. Do not mix refrigerants in recovery units and especially not in cylinders. · If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that FLAMMABLE REFRIGERANT does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating to the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely.
20

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 6 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
QUARTERLY PREVENTIVE MAINTENANCE INSTRUCTIONS
Condensate Package (Including Overflow Condensate Pan):
Caution! You must turn main power switch off before cleaning! · Remove front (or rear) grille (by removing thumbscrews or disconnecting from magnets). · Carefully slide out refrigeration assembly (taking care to not damage coil)! · Remove wicking material (if any). · Use vacuum (in suction mode) and brush to dislodge and remove dust both in and on coil fins. · To remove dust/debris from inner fins, place damp rags around condensing fan motor brackets (to
collect airborne dust). Then, switch vacuum to blow mode to blow air through condenser coils and into damp rags on fans. Blow entire surface of condensing coil to assure that all entrenched dust is removed. Caution! Coil fins are sharp! · Use a scrub-brush and a non-corrosive de-scaling solution (to remove calcium, lime and rust) from condensate pan. Clean hot gas loop (for EnergyWise units) or electric coil (for standard units). Follow instructions as to proper dilution, safety precautions and scrubbing method. · After thoroughly cleaning pan with scrub-brush and solution, rinse component with clean water and wipe dry with sponge or paper towel. · Use mild all-purpose cleaner and soft cloth to clean fans, sight glass, overflow pan, etc. · Return wicking material to mounting brackets. If wicking material is tattered, torn or disintegrating, replace with new. If wicking material is not available, contact Structural Concepts. See toll-free number at last page of operating manual. · Slide condenser package back under case. · Return front (or rear) grille to case. · Turn power back on to case.

Note: Condensate Package Is Shown
Rotated For Illustrative Purposes
Condensing Coil (and Internal Fan)

Compressor Electrical Box

Filter

Compressor

Sight Glass Condensate Overflow Pan
21

Hot Gas Loop Condensate Pan

PREVENTIVE MAINTENANCE - TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY - 7 of 7
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
ANNUAL (OR AS NEEDED) PREVENTIVE MAINTENANCE INSTRUCTIONS Honeycomb Air Diffuser: A. Wedge a non-metallic device of suitable strength (such as a ballpoint pen) between honeycomb and its housing. Caution! Use care not to dislodge the heating wire (that prevents condensation on the honeycomb retainer). B. Apply pressure to collapse honeycomb to pull it out of honeycomb retainer. C. Carefully pry downward and away from the honeycomb retainer. D. Use brush to reach in and, with outward sweeping motion, pull any crumbs or residue out of honeycomb area. > Clean honeycomb with warm water and soap solution. Submerse if necessary. Use brush to dislodge stubborn or sticky residue. Dry by using vacuum's blow mode. E. After honeycomb has been thoroughly cleaned and dried, squeeze honeycomb to allow it to fit into the honeycomb retainer. F. Carefully slide honeycomb into place. G. Adjust honeycomb so it fits flat against retainer (not be wavy or out of position).
G
A
B
F

E

C

D

22

TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 1 OF 2

CONDITION Water Is On The Floor Fan Emits Excessive Noise No Case Lights Are Working

TROUBLESHOOTING Call service provider. Call service provider. Check that light switch is in the on position.

Check that ALL of the light cords and plugs are properly connected. See LED LIGHT FIXTURES: REPAIR / REMOVAL / REPLACEMENT section in this manual for specifics.
Check circuit breaker box for tripped circuit.

If case lights still do not come on, call service provider.

Case Light Is Not Working

Check that ALL of the light cords and plugs are properly connected. This includes the following items:
· Oval form of plug must connect to oval form of LED light.
· See MAINTENANCE FUNDAMENTALS - LED LIGHT FIXTURE / LOCATION / REPAIR / REPLACEMENT section in this manual for more specifics including illustrations.

If case light still does not come on, call service provider.

Case is Not Holding Proper Temperature

If a large amount of warm product was added to the case, it will take time for the temperature to adjust. Product must be pre-chilled before placing in case.
Check that the case is not in the sun or near a heat or air-conditioning vent. See OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS section in manual for specifics.
If case is located near front doors, temperature fluctuation can hinder unit's ability to maintain temperature. See OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS section in this manual for specifics.
Check that filter and condenser coil has been cleaned. See GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL) section in this manual for specifics.
Check air return grilles (area at front of decking) for obstructions. DO NOT set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.

23

TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL), CONT'D - PAGE 2 OF 2

LED Style Light Fixtures Removal of faulty LED light:
· LED lights rarely require change-out.
· To remove faulty LED light, simply grasp light near retaining spring and carefully pull away from its spring. Disconnect plug from LED's socket.
· Contact Structural Concepts' Technical Service Department for replacement parts (see Technical Service section of this manual for information).

Replacement of LED light:
· To replace LED light fixture, simply insert new LED light at proper position (socket must be near plug). Carefully snap into metal springs so LEDs are held firmly in place.
· Note: LED light and plug must be connected in a specific manner or they will not work.
A. Certain plug designs ("barrel type") merely require that plug be pushed all the way in.
B. Other plugs require "oval edge" of plug to connect to oval edge of LED light.
· See illustrations below.

"Barrel-Shaped" LED Plug & Light Fixture
A
Plug

LED Light

LED's Barrel Shaped Insert

"B-Shaped" LED Plug & Light Fixture

LED's Oval Form
B

Plug's Oval Form

Retaining Springs
--- LED Plug & Light Fixture ---

Gap
No Gap

24

SERIAL LABEL LOCATION & INFO LISTED / TECH INFO & SERVICE / REFRIGERATED CASES ONLY

Serial Label Location & Information Listed / Technical Information & Service
· Serial labels are affixed at a wide range of places (on the header, near thermostat, at case rear, behind panels/toe-kicks, on electrical boxes, etc.).
· Serial labels contain electrical, temperature and refrigeration information, as well as regulatory standards to which the case conforms.

· Sample serial label is shown. A variety of models is displayed on serial label for illustration purposes only. Your case's serial label will reflect only one model.
· For additional technical information and service, see the TECHNICAL SERVICE page in this manual for instructions on contacting Structural Concepts' Technical Service Department.

Fusion

MODEL NRS3648RXV-SAMPLE SERIAL NO. 12345X30DZ098765

888 E. Porter Rd - Muskegon, MI 49441

Blend Addenda

Harmony Impulse

Grocerant

Oasis Reveal

3048256 Conforms to UL Std. 471
Conforms to NSF/ANSI Stds. 2 & 7 CERTIFIED TO CAN/CSA STD C22.2 NO 120

ELECTRICAL RATING REFRIGERANT
DESIGN PRESSURE MINIMUM CIRCUIT AMPACITY MAXIMUM OVERCURRENT

120/1/60 16 A R513A AMOUNT 50 OZ
HIGH 186 LOW 88 20A 20A

Super Heat Temp Defrost

6-8 °F 6 defrosts per day, 45 °F

FOR PARTS AND SERVICE CALL 1-800-433-9490

SCAN FOR PRODUCT LITERATURE

SAMPLE ONLY

Sample QR Code

--- Sample Serial Label For Refrigerated Cases ---
25

PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION)

Determine Which Programmable Controller Is On Your Case (Controllers That Are Commonly Used By Structural Concepts Are Shown Below). Your Particular Programmable Controller May Differ.

Carel® PJEZ Platform

Carel® ir33 Platform

Carel® iJF Platform

Dixell® XM670K-XM679K Platform

To Access Information About The Programmable Controller That Is Used On Your Case, Follow These Instructions:
> If Viewing This Document on Smart Phone, Tablet or Computer, Select/Click On The QR Code at Right.
> If Viewing This Document In Print (Hard Copy), Scan The QR Code at Right With Your Smart Phone or Tablet.

26

STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY

TECH SERVICE/WARRANTY CONTACT INFO: 1 (800) 433-9490 / EXTENSION 1 DAYS/HOURS AVAILABLE:
MONDAY - FRIDAY (CLOSED HOLIDAYS) 8:00 AM to 8:00 PM EST

YOU MUST HAVE THE FOLLOWING INFO AVAILABLE BEFORE CONTACTING STRUCTURAL CONCEPTS:
SERIAL NO. / MODEL NO. / STORE NO. / STORE ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS, DAMAGE, STORE'S AMBIENT CONDITIONS, ETC.)

To Access The Limited Warranty To Your Case, Follow These Instructions:
> If Viewing This Document on Smart Phone, Tablet or Computer, Select/Click On The QR Code at Right.
> If Viewing This Document In Print (Hard Copy), Scan The QR Code at Right With Your Smart Phone or Tablet.

27



References

Microsoft Publisher for Microsoft 365