Lifelabs AquaSolvo Eco Ambient Air Sterilizer Instruction Manual

Instruction Manual for Lifelabs models including: AAHE-50XX04C, AAHE50XX04C, XZH-AAHE-50XX04C, XZHAAHE50XX04C, AquaSolvo Eco Ambient Air Sterilizer, AquaSolvo Eco, Ambient Air Sterilizer, Air Sterilizer, Ambient Sterilizer

User manual

ETI Solid State Lighting (Zhuhai) Ltd AAHE-50XX04C XZH-AAHE-50XX04C XZHAAHE50XX04C aahe 50xx04c

File Info : application/pdf, 10 Pages, 2.33MB

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Filters, Sterilizes, Smart Control
AquaSolvoTM HOCl technology

AquaSolvoTM Eco Ambient Air Sterilizer (Wi-Fi Enabled)
INSTRUCTION MANUAL
AAHE-50WC04C

MADE IN CHINA

EPA Est.

FDA Registered

No. 99117-CHN-1 No. 3013851416

www.DHLifelabs.com

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Unpacking and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Operation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Using Wi-Fi & AiLivin App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Filter Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Introduction
Thank you for purchasing the AquaSolvo Eco Ambient Air Sterilizer. This device incorporates a 4-in-1 high efficiency particulate air (HEPA) filter with a hypochlorous acid (HOCl) generator to sterilize the air. It can efficiently filter indoor air, removing particulate matter with a diameter of less than 2.5 microns (PM2.5). It can also absorb harmful chemicals such as formaldehyde, smoke, volatile organic compounds (VOCs) and other harmful gases. The AquaSolvo Eco Ambient Air Sterilizer is a comprehensive solution to remove the contaminants from the air you breathe.

There are two models of the AquaSolvo Eco Ambient Air Sterilizer: ·AAHE-50XX04 (without Wi-Fi) ·AAHE-50XX04C (with Wi-Fi) Note: XX is the color code. The unit is available in a variety of colors. This is for model AAHE-50WC04C instruction manual.

When you are shopping for an air purifier, it is recommended to: A. Refer to the suggested room size; and B. Refer to the tobacco smoke, dust, and pollen Clean Air Delivery Rate (CADR) ratings/numbers, developed by the Association of Home Appliance Manufacturers (AHAM) . According to AHAM, the higher the CADR number, the faster the unit filters the air. For more details, please refer to https://ahamverifide.org/ahams-air-filtration-standards/. AquaSolvo units are independently tested for common sources of indoor air pollution, i.e., tobacco smoke, dust, and pollen, and have received an individual CADR rating for each air pollutant.
SUGGESTED ROOM SIZE: 460 Square feet/ 43 Square meter THIS UNIT'S CARD RATINGS: Tobacco Smoke: 296.4 Dust: 293.8 Pollen: 310.8

Safety Instructions

READ THESE SAFETY INSTRUCTIONS BEFORE USE

When using electrical appliances, basic precautions should always be followed to reduce the risk of

fire, electric shock, and injury to persons, including the following:

WARNING: to reduce the risk of fire or electric shock, do not use this device with any solid-

state speed control device.

! Read all the instructions before operating the

! Locate the unit near an outlet and avoid using

unit.

an extension cord or power strip.

! Place the unit on the floor/ground where it is

! This appliance has a polarized plug (one blade

unlikely to be bumped or overturned to avoid

is wider than the other). To reduce the risk of

potential spills.

electric shock, this plug is intended to fit only

! DO NOT sit, stand, or place heavy objects on

one way in a polarized outlet. If the plug does

the unit.

not fit fully in the outlet, reverse the plug. If it

! The unit must only be used in the upright

still does not fit, contact a qualified electrician.

position.

DO NOT attempt to defeat this safety feature.

! Do not move the unit when operating.

! Ensure the electrical outlet used with the

! When moving the machine, it must be

Sterilizer is not loose or damaged. A poor

powered off and moved carefully to avoid

electrical connection can result in overheating

spilling the water inside. If water is accidentally

and damage to the power cord. If the outlet

spilled, please wipe it dry. If the machine is

needs to be serviced contact a licensed

accidentally tipped over or falls, water in the

electrician for repairs.

HOCl generator will spill inside the machine.

! ALWAYS turn the unit OFF and unplug from

It is recommended to unplug the power cord

the wall outlet when not in use.

and allow the water to completely dry before

! To disconnect the unit, make sure it is powered

use. The recommended storage time is 7 days.

OFF then grip the plug and pull it from the wall

! NEVER place liquid containers, including drinks

outlet. NEVER pull the cord to unplug it.

on top of the unit. Spilling liquids into the unit

! Do not use any electrical appliance that has a

can damage the machine and potentially cause

damaged power cord or plug.

a shock or fire hazard.

! Do not use any electrical product that you

! Children should not use this equipment alone.

believe may be faulty product, or that has been

Keep the unit away from small children and

dropped or damaged in any way.

pets.

! Keep the power cord away from hot surfaces.

! Do not use the unit outdoors.

! Do not route the power cord under carpet or

! NEVER use the unit unless it is fully assembled.

cover it with carpet. Route the power cord to

! This product can only be used with the

minimize the possibility that someone could

supplied accessories.

trip over it.

! DO NOT allow foreign objects to enter

! Do not expose the unit to excessive moisture.

ventilation or exhaust opening as this may

Avoid operating it where it might come in

cause electric shock or damage to the unit.

contact with water, such as bathrooms, laundry

! DO NOT block air outlets or intakes.

rooms or other damp places.
2

Safety Instructions(Cont .)

! Disconnect the power before cleaning or servicing the unit.
! The unit is not user serviceable. Do not attempt to repair the product yourself. In the event of a failure, contact customer service for repair or replacement.
! The inside of the HOCl generator must be cleaned frequently, and refilled with clean tap water daily. Leaving dirty water inside the unit will cause dirt/scale to form. This can produce bad odors and cause a potential health hazard.
! The water in the HOCl generator is nonpotable. Do not allow animals to drink the water and do not use it to water plants to avoid damaging their health.
! If at any time during use of this product if you feel unwell turn off the unit and seek medical attention.
! Do not add any mineral waters, chemicals, aromatics or other liquids besides clean tap water to the HOCl generator. This can damage the unit and potentially cause a health hazard.
! Only add tap water below 86° F (30° C) and cannot be replaced by mineral water and other solutions.
! Home appliances/furniture/floor exposed to HOCl water may be discolored due to the bleaching effect of hypochlorous acid. Clean up any spills quickly.
! Ventilate the room with fresh air regularly after using the product.
! SAVE THESE INSTRUCTIONS .

Battery Precautions

WARNING:

! Chemical Burn Hazard. Keep battery away

from children.

! This product contains a lithium button/

coin cell battery. If a new or used lithium

button/coin cell battery is swallowed or

enters the body, it can cause severe internal

burns and can lead to death in as little as

2 hours. If you think batteries might have

been swallowed, seek immediate medical

attention.

! Incorrect battery usage may cause battery fluid

leakage and/or damage.

! When not using remote for extended periods

of time, remove the battery.

! Avoid dropping or damaging the remote.

! Always completely secure the battery

compartment. If the battery compartment does

not close securely, stop using the product,

remove the batteries, and keep it away from

children.

! The batteries should be disposed of properly,

including keeping them away from children.

Even used batteries may cause injury.

Product Overview

How It Works

Please refer to Figure 1 for the product overview.
·Main Body: The main body of the unit has two chambers. The 4-in-1 HEPA filter is in the bottom chamber. The HOCl generator assembly is in the upper chamber. The bottom chamber is concealed by a magnetically attached screen and houses the 4-in-1 HEPA filter. The top chamber is concealed by a second screen. A control panel is located on the top of the main body.
·4-in-1 HEPA Filter: The cylindrical 4-in-1 filter provides comprehensive filtration capability.
·HOCl Generator Assembly: HOCl generator and Cold evaporation filter. When adding tap water and salt to the HOCl generator, the Sterilizer generates HOCl water, which is absorbed and evaporated by the Cold evaporation filter.
·Control Panel: At the top of the unit is a control panel with a number of touch-sensitive buttons. These buttons are used to control functions of the unit. The inner light ring around the control panel will change colors to display indoor air quality status.
·Remote Control: A battery powered infrared remote allows convenient control of the unit. The remote control has a magnetic back and can be stored on the side bracket of the control panel.
·Power Cord: (Not shown) Used to connect the AquaSolvo Eco Ambient Air Sterilizer to AC power.
·Salt Bottle with Scoop: The Sterilizer is supplied with a salt bottle with a salt scoop built into the cap. This allows you to measure 1 gram of salt by each scoop. NOTE: Only use non-iodized salt with the Sterilizer . Do not overfill the salt bottle with

The AquaSolvo Eco Ambient Air Sterilizer incorporates a 5-stage cleaning system to help clean the air. A fan forces air through the unit from bottom to top. There are five stages to the unit:
·Stage 1: Pre-Filter . The pre-filter captures large particulate matters including dust, pollen,and hair.
·Stage 2: Anti-Microbial Coating . The antimicrobial coating kills more microbes including bacteria and viruses captured in the filter.
·Stage 3: True HEPA Filter . The true High Efficiency Particulate Air (HEPA) filter captures up to 99.97% of particles down to 0.3 microns in diameter.
·Stage 4: Activated Carbon Filter . The activated carbon filter absorbs odors, gases, and volatile organic compounds (VOCs).
·Stage 5: HOCL Generator System . Hypochlorous acid is generated inside the machine, and absorbed by the cold evaporation filter. The liquid is evaporated as air passes through the cold evaporation filter. This disperses the HOCl throughout the airspace in the room allowing it to destroy a variety of bacteria and viruses.

too much salt, otherwise it will spill.

CONTROL PANEL

TOP COVER
HOCl GENERATOR ASSEMBLY
COLD EVAPORATION FILTER

MAX.WATER LEVEL

HOCl GENERATOR

REMOTE CONTROL

SALT BOTTLE

4-IN-1HEPA FILTER MAIN BODY
Figure 1. Major Components

BOTTOM COVER

Product Specifications

Power Consumption Input Voltage Fan Speed Noise CADR (clean air delivery rate) Timer HOCl Generator Capacity HOCl Recipe Material & Finish Recommended Room Size Reminder
Dimension (Machine)
Dimension (Remote Control)
Net Weight

80 Watts 120VAC 60 Hz 3 levels (1/2/3) + Sleep Mode
Max. 61 dB(A)
300 CFM
2H/4H/8H 800ml/27.05 oz. 1 scoop non-iodized salt: 800ml/27.05 oz. tap water ABS, Glossy White & Copper 460 square feet
- Filter Replacement Reminder: 4-in-1 HEPA filter & Cold evaporation filter - Salt Level Reminder - Water Level Reminder 13.6 (bottom diameter) x9.13 (top diameter) x35.18 (height) inches (347*232*893mm) 1.77 (bottom width) x 0.79 (top width) x4.13 (height) inches (45*20*105mm) 21.38 lbs (9.7kg)

Unpacking and Setup

1. Remove the unit from the box and check that all the items shown in Figure 1 are included. It is a good idea to retain the packaging for storing the unit or in the event it must be shipped back for service.
2. The unit is shipped with the 4-in-1 HEPA filter sealed inside a protective plastic bag. Detach the bottom cover and remove the protective packing. Then remove the 4-in1 HEPA filter from the plastic bag, then replace it inside the unit and replace the bottom cover.
3. The unit is also shipped with protective packing above the HOCl generator assembly. Detach the top cover and remove the protective packing. Then replace the top cover.
4. Locate the unit on a flat, solid surface in proximity to an AC electrical outlet.
5. Connect the AC adapter to the unit, and route the power cord to the outlet, but do not plug it in yet. Make sure that the power cord is out of the way and does not pose a tripping hazard, and is out of reach of children and pets.
6. Plug in the unit.
Congratulations! You are now ready to enjoy clean safe air using the AquaSolvo Eco Ambient Air Sterilizer .

Preparation for Operation
7. Remove the top cover to access the HOCl generator.
8. Grasp the handle and turn the generator to unlock it from its base, and remove the generator.
NOTE: Avoid touching the cold evaporation filter element to minimize possible contamination.
9. Remove the cold evaporation filter by unscrewing it from the generator.
10. Fill the generator with tap water to the MAX. water level (800ml/27.05oz. of water).
NOTE: Hard water can shorten the life of the Sterilizer . Water used should not have a hardness greater than 100ppm .
11. Add 1 scoop of non-iodized salt to the water.
NOTE: Only use non-iodized salt with the Sterilizer .
12. Replace the cold evaporation filter. 13. Wipe the exterior of the generator dry and
place it back in the base. Using the handle, turn the generator to lock it in place. 14. Replace the top cover.

Operation Instructions
The Control Panel
Operation of the unit is controlled by buttons on the Control Panel as shown in Figure 2.

Figure 2. Control Panel

Icon

Description

Power ON/OFF Button .

Controls operation of the unit. Pressing the button turns the unit

ON or OFF. Any time the unit is turned on in the future it will

start up same operating mode it was in when last operated.

Sterilize Button .

The light remains on when the machine is on and flash when

electrolysis is working to process HOCl.

You can turn the sterilization function off, then it will work as a

purifier.

Sleep Mode Button .

Press this button to place the unit in sleep mode. In sleep mode

the fan runs at ultra-low speed for silence, and the light ring

turns off.

Fan Speed Button .

Use this button to adjust the fan speed, toggling through the

1-2-3 fan speeds. An indicator corresponding to the selected fan

speed will illuminate. When the unit is in Sleep mode, pressing

this button will cancel Sleep mode.

Salt Level Indicator .

When the salt level is too high, the Indicator will flash green

with sound alert, pls follow the operating alerts in page 9 for the

operation action.

When the salt level is too low, the indicator will display green

with sound alert, pls follow the operating alerts in page 9 for the

operation action.

Water Level Indicator . When the water level is too low, the indicator will display blue with sound alert, pls follow the operating alerts in page 9 for the operation action. Timer Button . Allows you to select how long the machine will run before it automatically shuts off. Press the icon toggle through the options (2H-4H-8H-None). Once selected, an internal timer controls operation of the unit for the selected duration. Once the timer expires, the unit shuts down and enters the standby mode. Do not use this option if you want the unit to run continuously. Wi-Fi Indicator/Button . (Wi-Fi equipped models only). Illuminates to indicate Wi-Fi connection function or status:
·Flashing green: Attempting to connect ·Steady green: Connection successful ·Steady red: Not connected The button is also used to disconnect from Wi-Fi when it is connected. Press the button a second time and it will attempt to reconnect. Filter Replacement Indicator/Button . Yellow 1 indicator illuminated: Replace Cold Evaporation Filter Red 2 indicator illuminated: Replace 4-in-1 HEPA Filter After replacing the filter, press and hold this button for 3 seconds to reset the filter life countdown. The inner light ring around the control panel . Works and indicates the indoor air quality as monitored by the PM2.5 sensor: Blue: Air Quality Good Yellow: Air Quality Moderate Red: Air Quality Poor
8

Operating Alerts
As the Sterilizer operates, the following alerts may be displayed. Smart AquaSolvo creats a perfect experience each time! Salt Level Indicator ·Steady green + sound alarm: Low Salt
Alert. ·Operation Action:
1. Power off the device 2. Empty the HOCl Generator 3. Wash the Cold Evaporation Filter 4. Fill with tap water to Max line + 1 scoop of
non-iodized salt ·Flashing green + sound alarm: High Salt
Alert. ·Operation Action:
1. Power off the device 2. Fill with tap water to Max line + 1 scoop
of non-iodized salt Water Level Indicator ·Steady blue + sound alarm: Low Water
Alert. ·Operation Action:
1. Power off the device 2. Empty the HOCl Generator 3. Fill with tap water to Max line + 1 scoop
of non-iodized salt ·Flashing blue + sound alarm: The HOCl
generator assembly is not located in place, and the machine will shut down. Please put the HOCl generator in place before operation.

Filter Replacement Indicator ·Yellow 1 is illuminated: Cold evaporation
filter should be replaced. ·Red 2 is illuminated: 4-in-1 HEPA filter
should be replaced. Air Quality Light Ring · Flashing blue + sound alarm: Bottom cover
or top cover not in place. · Flashing red + sound alarm, then stop
working: Internal motor error. · Flashing red + sound alarm, the unit keep
working: Air quality sensor error.

Using the Remote Control

Remote Battery Replacement

The Remote Control duplicates the functions of the corresponding buttons on the Control Panel. As Figure 3 showed, the power ON/OFF button, Sterilizer button, Timer button, Sleep Mode button, and Fan Speed buttons perform the same functions as the buttons on the Control Panel.
Note: Operating range of the remote is approximately 16 feet.
The remote control can be purchased separately: Part Number: AS04AC-1 Battery Type: CR2032

WARNING: Chemical Burn Hazard.

Keep battery away from children.

! This product contains a lithium button/coin

cell battery. If a new or used lithium button/

coin cell battery is swallowed or enters the

body, it can cause severe internal burns

and can lead to death in as little as 2 hours.

If you think batteries might have been

swallowed or placed inside any part of the

body, seek immediate medical attention.

1. Follow the direcdtion and use a screwdriver to open the bettery compartment cover.
2. Push down the cover. 3. Remove coin battery and dispose of
properly. 4. Insert replacement battery. 5. Install battery compartment cover and
secure by screwdriver.

Figure 3. Remote Control

Using Wi-Fi & AiLivin APP
When you first turn on the unit, it will attempt to connect to your Wi-Fi network. Follow these steps to connect your unit. 1. On your smartphone, install the AiLivin
app and turn your Bluetooth function on. 2. Turn on the power to the unit. 3. Open the AiLivin app and add the device. 4. When the app indicates, press and hold the Wi-Fi Status Indicator/button for 3 seconds. 5. The app should connect to the device over your Wi-Fi network and the Wi-Fi Status Indicator/Button will illuminate green.
To disconnect from the network, press the Wi-Fi Status Indicator/Button. The unit will beep and the indicator will flash red.

AiLivin On Google Play

AiLivin In APP Store

Using the AiLivin App
The AiLivin app allows you to control, schedule, monitor, and customize your settings for the AquaSolvo Eco Ambient Air Sterilizer from your mobile device over your WiFi network. The AiLivin app can be downloaded to your smartphone from the Apple app store or on Google Play. Wi-Fi is enabled by default on Wi-Fi equipped units. Verify that your mobile device is compatible with the app, switched on, connected to a Wi-Fi network with Bluetooth® wireless technology enabled. If you do not already have the AiLivin app you will need to download it from the App Store or on Google Play (Please scan QR code below), or D&HLifelabs website. Follow these instructions to use the AiLivin app. 1. Plug in your machine to the electrical outlet and turn on the power. 2. To disable or enable the Wi-Fi press and hold the ON/OFF button on the machine for 3 seconds. 3. Open the AiLivin app and follow the instructions to create a new account if you do not already have one. 4. Follow the on-screen instructions to pair your machine to the AiLivin app. You will now be able to use the AiLivin app to create custom settings, monitor information from the machine, control your machine, schedule use and also keep up to date with system upgrades.

Using the Schedule Function
NOTE: The Schedule function is only available on the AAHE-50XX04C (Wi-Fi equipped) model via the AiLivin App.
Using the AiLivin App operation you can set up a Schedule to turn the AquaSolvo Eco Ambient Air Sterilizer On or Off time (like an alarm clock) in advance. You can Schedule when the unit will turn on and off. You can also set up the desired operating mode--including power on/off, fan speed, sterilize on/off function or sleep mode. For example, if you set the machine on at 22:30 in sleep mode, it will be turned on immediately at 22:30 at night and enter the sleep mode.

Voice Control
You can use the AiLivin app to connect to Google Assistant or Amazon Alexa-enabled device for voice control. If you experience problems downloading the AiLivin app or pairing your device, first check that you are connected to a Wi-Fi network and Bluetooth® wireless technology is enabled on your mobile device and try again. If you continue to experience problems downloading the app or pairing your device, please contact Customer Assistance.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google and Google Play are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks is under license.
12

Filter Replacement
Cold evaporation filter Replacement
The cold evaporation filter should be replaced every eight months, or whenever indicated by the yellow 1 illuminated on the Filter Replacement Indicator on the Control Panel. 1. Remove the top cover from the back of the
Sterilizer. 2. Grasp the handle of the HOCl generator
and turn it to the right to release it from the base. 3. Remove the HOCl generator.
NOTE: Handle the Cold evaporation filter by the end caps to avoid touching the Cold evaporation filter and preventing possible contamination of the filter element.
4. Unscrew the cold evaporation filter from the generator and discard.
5. Remove the replacement cold evaporation filter from packaging and screw it into the inner bottom of the HOCl generator.
6. Replace the HOCl generator in the Sterilizer and turn the handle to the left to lock it into place on the base.
7. Turn on the Sterilizer. After replacing the filter, press and hold the Filter Replacement Button for 3 seconds to reset the filter life countdown.
Note that If you replace the filter before the accumulated life time is reached, the filter life timer cannot be reset.
4-in-1 HEPA Filter Replacement
The filter should be replaced every 18 months or whenever indicated by the red 2 illuminated on the Filter Replacement Indicator on the Control Panel. However this interval is intended as a guideline only. In environments with a high concentration of contaminants such as dust,
13

pet dander, or cigarette/cigar smoke you may need to replace the filter more frequently.
NOTE: The HEPA filter is not washable. DO NOT immerse it in water.
1. Make sure the Sterilizer is OFF and unplugged.
NOTE: If you have difficulty removing the bottom cover, remove the top cover prior to removing bottom cover.
2. Detach and remove the magnetic bottom cover from the unit.
3. Remove using the pull tabs and replace the replacement 4-in-1 HEPA filter into the Sterilizer main body.
NOTE: Ensure that the pull tabs are facing outward to facilitate filter removal later.
4. Inspect the screen on the bottom cover and if necessary clean any excess dust or dirt from the screen using a hand held vacuum.
5. Replace the bottom cover by placing the bottom cover into the slots on the unit. Gently push the top of the bottom cover into place.
6. Turn on the Sterilizer. After replacing the filter, press and hold the Filter Replacement Button for 3 seconds to reset the filter life countdown.
Only use genuine D&HLifelabs CleVaFilter&AquaSoFilter with your AquaSolvo Eco Ambient Air Sterilizer. Use of any other filters may compromise the proper operation of your unit and potentially void your warranty.
·4-in-1 HEPA Filter: Part Number AS04FT-1 ·Cold Evaporation Filter: Part Number
AS04FT-2 To purchase replacement filters, remote control, or accessories visit www.DHLifelabs.com

Troubleshooting
Symptom Sterilizer does not operate.
Sterilizer is starting to make noise and the air output is low. Air coming from Sterilizer has a bad odor.
Air quality does not improve as the Sterilizer operates.
Water added to Sterilizer but Water Level indicator still flashing. Salt Level indicator displayed even after salt has been added.
Salt Level indicator flashing after salt has been added. The appliance is very loud.
The app does not operate properly or it is not possible to sync the Sterilzer with the AiLivin smartphone app.

Probable Cause/Solution Power cord not securely plugged into outlet. Make sure plug is securely inserted. No AC power. Check fuse or circuit breaker. Replace fuse with a time delay type or reset the circuit breaker. 4-in-1 HEPA filter may be dirty or obstructed. Replace filter.
HOCl generator is dirty or has contaminated water in it. Discard any water that is in the generator and thoroughly clean it, then refill with clean fresh tap water and non-iodized salt. NOTE: The first time you use the Sterilizer, you might perceive a plastic or paint smell. This is normal, but it should disappear quickly. If the smell persists or if you sense a burning smell, please disconnect the unit and contact Customer Assistance. Windows or doors are open. Constant introduction of dirty air from outside the room can reduce the effectiveness of the Sterilizer. Close all exterior doors and windows. Check that HOCl generator is properly seated in the Sterilizer. It takes some time to dissolve the salt and monitor the actual concentration. If necessary discard salt water solution and mix a new batch.
Make sure amount of salt added is correct. If necessary discard salt water solution and mix a new batch. Ensure that there are no obstacles near the appliance and that it has a minimum of 12 inches (30 cm) of clearance around it for optimal operation. Contact Customer Assistance.

Customer Service
For assistance with your AquaSolvo Eco Ambient Air Sterilizer, call our Customer Service Line: 1-855-384-77 8 a.m. - 5 p.m., CST, Monday Friday Dernier&Hamlyn Inc. 720 Northgate Parkway Wheeling, IL 60090
14

Product Warranty
This 2 year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty. D&HLifelabs IS NOT LIABLE FOR INCIDENTAL OR CONSE-QUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.
At its option, D&HLifelabs will repair or replace this product if it is found to be defective in material or workmanship.
This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.
This warranty does not cover the filter except for material or workmanship defects.
FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: --Reorient or relocate the receiving antenna. --Increase the separation between the equipment and receiver. --Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. --Consult the dealer or an experienced radio/TV technician for help.

ISED STATEMENT

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.

This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

L'appareil ne doit pas produire de brouillage;

L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Pour se conformer aux exigences de conformité CNR 102 RF exposition, une distance de séparation d'au moins 20 cm doit être maintenue entre l'antenne de cet appareil ettoutes les personnes.

Product Name: Eco Ambient Air Sterilizer Model No.: AAHE-50XX04 (without Wi-Fi)
AAHE-50XX04C (with Wi-Fi) Note: XX is the color code. Trade Mark: Dernier&HamlynLifelabs
This product earned the ENERGY STAR by meeting strict energy efficiency guidelines set by the US EPA. US EPA does not endorse any manufacturer claims of healthier indoor air from the use of this product. The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between the model's CADR for Dust and the electrical energy it consumes, or CADR/Watt.

References

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