Limited Warranty
The NuWave Brio Healthy Digital 10Qt. Air Fryer, including the Base Tray, Non-Stick Inner Basket, Non-Stick Inner Basket Net, and Rotisserie Kit accessories, are warranted to be free from manufacturer defects.
All electrical components are warranted for 1 year from the date of purchase, under normal household use, and when operated in accordance with the Manufacturer's written instructions. NuWave, LLC will provide the necessary parts and labor to repair any part of the NuWave Brio Healthy Digital 10Qt. Air Fryer at its Service Department. After the warranty expires, the cost of labor and parts will be the owner's responsibility.
The Warranty Does Not Cover
The Limited Warranty is voided under the following conditions:
- Repairs made by an unauthorized dealer.
- The serial number data plate is removed or defaced.
- Normal deterioration of finish due to use or exposure.
- Failure, damages, or inadequate performance due to:
- Accident
- Acts of God (such as lightning)
- Fluctuations in electric power
- Alterations
- Abuse
- Misuse
- Misapplications
- Corrosive-type atmospheres
- Improper installation
- Failure to operate in accordance with the Manufacturer's written instructions
- Abnormal use or commercial use
NuWave, LLC reserves the right to void the Limited Warranty, where allowable by law, for products purchased from an unauthorized dealer.
To Obtain Service
The owner is responsible for:
- Paying for all services and parts not covered by the warranty.
- Prepaying the freight to and from the Service Department for any part or system returned under this warranty.
- Carefully packaging the product using adequate padding material to prevent damage in transit. The original container is recommended.
The package should include:
- The owner's name, address, and daytime telephone number.
- A detailed description of the problem.
- Your “RGA number” (Return Goods Authorization number), which can be obtained by calling 1-877-689-2838 or emailing help@nuwavenow.com.
- The cooking system model & serial number.
- Proof of date of purchase (a copy of the receipt).
Manufacturer's Obligation
The Manufacturer's obligation under this Limited Warranty is limited, to the extent allowable by law, to repairing or replacing any part covered by this Limited Warranty that is found to be defective under normal use upon examination.
This Limited Warranty is applicable only within the continental United States and only to the original purchaser from the manufacturer's authorized channels of distribution.
THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED, OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE.
Limitations and Exclusions
IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply. This Limited Warranty grants specific legal rights, and there may also be other rights that vary from state to state.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON.
Contact Information
READ YOUR OWNER'S MANUAL. If you still have any questions about operation or warranty of the product, please contact NuWave, LLC at: 1-877-689-2838 or email help@nuwavenow.com.
