Joway W5 Wireless Portable Charger

User Manual

Product Overview

The Joway W5 is a 5000mAh wireless portable charger designed for convenient mobile power. It features multiple charging outputs and indicators for battery status.

Key Components:

Specifications

Specification Details
ModelW5
Capacity5000mAh
Power18.5Wh/3.7V
USB C Input5V-2A
USB C Output5V-2.4A
USB A Output5V-2.4A
Total Output5V-2.4A
Wireless Output10W (Max)

Package Contents

Charging Methods

Wireless Charging Mode

To initiate wireless charging:

  1. Press the power button. The first indicator light will flash purple once, and the blue indicator lights will show the current battery level of the portable charger.
  2. Place your phone onto the portable charger, ensuring it is centered on the wireless charging surface (indicated by a circle icon). The first indicator light will turn solid purple.
  3. Charging automatically stops when the phone is fully charged or removed. The indicator light turns off after approximately 60 seconds, or the portable charger powers off. Pressing the power button for 4 seconds also powers off the device.

Notes for Wireless Charging:

Wired Charging Mode

To charge a device using a cable:

  1. Connect your device to the USB-A or USB-C output port using your charging cable (not included). No button press is required to start charging.
  2. The blue indicator lights will show the current battery level of the portable charger during wired charging.
  3. Charging automatically stops when the device is fully charged or disconnected. The indicator light turns off after approximately 40 seconds, or the portable charger powers off. Pressing the power button for 4 seconds also powers off the device.

Notes for Wired Charging:

Simultaneous Wired & Wireless Charging

To charge multiple devices at once:

  1. Activate wireless charging mode by pressing the power button and place your compatible smartphone onto the charger.
  2. Connect another electronic device to the USB-A or USB-C output port with your charging cable. The first indicator light will remain purple, and the blue indicator lights will show the portable charger's battery level.
  3. Charging automatically stops when all devices are fully charged or disconnected. The indicator light turns off after approximately 60 seconds, or the portable charger powers off. Pressing the power button for 4 seconds also powers off the device.

Note for Simultaneous Charging:

Charging the Portable Charger

To recharge the portable charger itself:

  1. Plug the USB end of the enclosed cable into a power supply equipment, such as an AC adapter or computer.
  2. Connect the other end of the cable to the Type-C port of the portable charger.
  3. The blue LED indicator will blink during charging, and all four blue indicator lights will be solid when fully charged.

Low Battery Prompt: When the last blue light is flashing rapidly, the portable charger needs to be recharged promptly.

Indicator Light Status:

Press the power button to check the remaining battery charge.

Battery Power Indication

The LED indicators show the remaining battery capacity:

Important Safety Precautions

[WARNING] When using this product, basic precautions should always be followed, including the following:

  1. Upon initial use or after a prolonged storage period, fully charge it once. The unit's full performance is achieved only after 2 or 3 completed charge and discharge cycles.
  2. Please charge the product every three months when it's been idle status.
  3. Do not use harsh chemicals, like soap or cleanser, to scrub it.
  4. To reduce the risk of injury, close supervision is necessary when the product is used near children.
  5. Portable chargers are not allowed in checked luggage on commercial airline flights. Handle with care and dispose of in accordance with local regulations.
  6. Do not put your fingers or hands into the product.
  7. Do not expose the portable charger to rain or snow.
  8. Do not use power supplies or chargers not recommended or sold by the manufacturer, as this may cause injury to persons.
  9. Do not charge the portable charger for more than 10 hours and do not leave it unattended. Disconnect the portable charger when not in use.
  10. Do not use the portable charger in excess of its output rating. Overload outputs above the rating may result in a risk of fire or injury to persons.
  11. Do not use a portable charger that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
  12. Do not disassemble the portable charger. Take it to a qualified service person when service or repair is required. Incorrect reassembly may result in a risk of fire or injury to persons.
  13. Do not expose a power pack to fire or excessive temperature. Never store or use this product in temperatures below 32°F (0°C) or above 115°F (45°C).

Q&A

Q: Cannot charge the Portable Charger.

A:

  1. Ensure the portable charger is correctly connected to the AC charger.
  2. Try using a different AC charger if the current one is not working.
  3. If the issue persists, the product may have an internal circuit fault. Contact customer support (e.g., via Amazon).

Q: No response from the device being charged.

A:

  1. Check if the portable charger has sufficient power; recharge it if necessary.
  2. Verify that the voltage of the device being charged is compatible with this product.
  3. Ensure the portable charger is correctly connected to the device being charged.
  4. Inspect the charging cable and connectors for damage and replace them if needed.
  5. If the issue persists, the product may have an internal circuit fault. Contact customer support (e.g., via Amazon).
  6. Connecting the output port to the input port with a charging cable can trigger short-circuit protection. Disconnect the cable and connect the portable charger to an AC adapter or computer USB to reset the protection.

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Models: W5, 2AEZ4-W5, 2AEZ4W5, 5000mAh Wireless Portable Charger, 5000mAh Portable Charger, Wireless Portable Charger, Portable Charger, Wireless Charger, Charger

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