1. DESCRIPTION
1.1 Description of appliance - A
- A1. Beans container lid
- A2. Beans container
- A3. Cup tray
- A4. Steam dial
- A5. Hot water outlet
- A6. Steam wand and nozzle
- A7. Cup grille for espresso
- A8. Cup grille for glasses or mugs
- A9. Drip tray grille
- A10. Drip tray
- A11. Drip tray water level indicator
- A12. Water tank lid
- A13. Water tank extraction handle
- A14. Water tank
- A15. Water softener filter housing
- A16. Power cord connector socket
- A17. Main switch (ON/OFF)
- A18. Coffee outlet
- A19. Coffee mill outlet (tamping station)
- A20. Presser lever
- A21. Cover to access the coffee mill coffee guide
1.2 Description of control panel - B
- B1. ON/Standby button (?)
- B2. Coffee dose dial
- B3. "X2" button: to use the 2 coffees filter (✖️2)
- B4. Coffee Temperature button
- B5. "OK" button: to deliver the beverage/confirm (✅)
- B6. Hot water button
- B7. “My” button: to customise beverage quantity (⭐)
- B8. Mode selector dial:
- Espresso
- Long Black
- Coffee
- Descaling
- B9. Descale light (?)
- B10. Steam ready light (♨️)
- B11. No bean container light (☕❌)
- B12. Energy saving light (?)
- B13. Cleaning light (see “5.1 Cleaning of the coffee outlet”) (?)
- B14. Bean container empty (☕?)
- B15. No water light (?❌)
- B16. Tamping light (?)
- B17. Pressure gauge (?)
1.3 Description of accessories - C
- C1. Portafilter
- C2. 1-cup coffee filter
- C3. 2-cups coffee filter
- C4. "Water hardness test" indicator paper
- C5. Descaler
- C6. Power cord
- C7. Tube brush
- C8. Coffee outlet cleaning disk accessory
- C9. Softballs
- C10. Milk pitcher
- C11. Cleaning needle for steam nozzle
1.4 Recommended optional cleaning accessories
Visit Delonghi.com for more information.
Cleaning tab (see "5.1 Cleaning of the coffee outlet")
Eco MultiClean Cleaner EAN: 8004399333307
2. EXPLANATION OF LIGHTS
LIGHTS | EXPLANATION OF LIGHTS | OPERATION |
---|---|---|
All lights flash briefly | Turning the machine on | Self-diagnosis |
? on | The appliance is being turned on for the first time and the water circuit must be filled | Proceed as described in the Quick start guide. |
✅ on (white) | The machine is ready to delivery | Prepare the machine and proceed with delivery |
? on | Energy saving is enabled | If you want to disable the function, see section “3. Menu settings” |
☕ on | The beans container (A2) is empty | Fill the beans container |
☕ flashing | You are trying to grind coffee but the beans container (A2) is empty | Fill the beans container |
⚖️ flashes briefly at regular intervals | The dial (B2) has been turned to the maximum adjustment possible | When not enough coffee is ground to reach the correct quantity, select the new grinding range as described in section “3. Menu settings”. |
? on | Insufficient water in tank (A13) or water tank not inserted correctly | Fill the tank or extract the tank and put it back correctly |
? flashing | You are trying to deliver a beverage but water tank is empty | Fill the tank |
⚙️ flashing | The grinding is too fine and the coffee is delivered too slowly or not at all | Extract the filter holder and repeat the operations to make the coffee, bearing in mind the instruction given in the quick start guide relative to the grinding section |
?️ flashing | The filter (C2) or (C3) is blocked | Clean as described in section “5. Cleaning and maintenance”. |
?️ on | The tank (A14) has been inserted incorrectly and the valves on the bottom are not open | Press the tank down lightly to open the valves on the bottom |
⚡ flashing | Scale in the water circuit | Descale as described in section “7. Descaling” |
♨️ on | The appliance is on and ready for use | The appliance is at the right temperature to deliver steam. To deliver steam, turn the steam dial (A4) |
♨️ flashing | The appliance is on and energy saving is enabled. The steam dial (A4) is in the steam delivery position | The light flashes to indicate that the appliance is preparing to deliver steam. Delivery begins as soon as the appliance is at temperature |
? on | The appliance is heating up to be ready for use | The appliance is at temperature when the light remains on steadily |
? on | The appliance is delivering steam | |
☕ on | The bean container (A2) is not inserted | Insert bean container or check that is completely locked. The container is correctly inserted when the arrow ↑ is lined up with the ? symbol and you hear a “click”. |
⚙️ flashing | The finess of the grind regulation is incorrect (or out of correct range) | Move the selector within the 8 levels from coarse to fine, keeping in mind to: Always adjust the coffee mill during the grinding. Adjust one grinding level at a time and make at least 5 coffees before adjusting again. [Diagram showing grind scale from COARSE to FINE with numbers 1-8] |
?️ on | Presser lever (A20) is not in the correct position | Turn the lever back in place. |
? on | Pressing is needed | The coffee has just been ground and the filter holder is attached to the coffee mill |
☕ flashing | The portafilter (C1) has been detached from the coffee mill without pressing | Detach the portafilter and press the coffee as described in the quick start guide |
☕ flashing | The portafilter has been detached before grinding has ended or pressing has been performed too quickly | Repeat grinding |
⚠️ flashing | The slide of coffee grinder is clogged | Clean as described in section “5.5 Cleaning the "Smart tamping station" and section “8. Troubleshooting" in correspondence to the picture. |
? on | The burrs are blocked by foreign matter | Remove the foreign matter and clean the burrs as described in section "5.3 Cleaning the burr". |
⚠️ on (red) | Descaling must be performed | Descale the appliance as described in section “7. Descaling” |
⚠️ on (red) + ✅ flashing (orange) | Descaling is underway | Complete the operation as described in section “7. Descaling”: the light comes white when the rinsing cycle of descaling is underway |
⚠️ on (red) + ✅ on (white) | The rinsing cycle of descaling must be performed | |
? on (red) + ✅ flashing (white) | The rinsing cycle of descaling is underway | |
? on (orange) | Cleaning of the coffee outlet must be performed | See section “5.1 Cleaning of the coffee outlet” |
? flashing (orange) | Cleaning of the coffee outlet is underway | |
All the lights flash | General alarm | Contact Customer Services |
3. MENÙ SETTINGS
To enter the setting menu, press both buttons [✖️2 button (B3)] and [⭐ button (B7)] for 5 seconds.
Select the setting: Turn the mode selector dial (B8) to select the drink light corresponding to the function to set (Espresso, Long Black, Coffee).
Select the setting
- Energy saving: Press [? button] to set: ON / OFF.
- Default values: Keep pressed the [✅ button (B5)] for 5 seconds, until the corresponding light starts flashing.
- Extra grinding adjustment: Press [✖️2 button (B3)] to set: 1st range / 2nd range.
- Water hardness: Press [✅ button (B5)] to set: soft / medium / hard.
- Auto off: Press [✖️2 button (B3)] to set: 9 minutes / 1,5 hours / 3 hours.
Save new settings: Press the ON/Standby button (B1) to confirm.
4. CUSTOMISING THE QUANTITY OF COFFEE BEVERAGES WITH THE 'my' BUTTON (B7)
- Prepare the appliance to deliver the beverage you want to make. Prepare the coffee dose and attach the portafilter to the coffee outlet.
- Turn the dial (B8) to select the drink to be programmed.
- Press the 'my' button (B7): the light corresponding to the OK button (B5) comes on steadily and the light corresponding to the 'my' button flashes.
- Press the OK button (B5) to start delivering the beverage. The lights corresponding to the OK and 'my' buttons flash.
- When you have reached the desired quantity of the beverage, press the OK button again. If the recipe includes another ingredient, it starts delivery: when you have reached the desired quantity, press the OK button again.
- Press the 'my' button to save the new setting. The appliance is ready for use again and the 'my' button remains on. If you do not want to save the new setting, press any other button.
Please note:
- You can programme coffee beverages quantities, but not steam and hot water as those are manual functions.
- Programming changes the quantity of the beverages, but not the amount of coffee ground.
- "X2" beverages can be programmed separately.
- To reset the default beverage quantities, press and hold the 'my' button until it goes off. The selected beverage is reset to the default values.
Coffee Recipe | Default quantity | Programmable quantity |
---|---|---|
Espresso | 35 ml | from 25 to 90 ml |
Espresso X2 | 70 ml | from 50 to 180 ml |
Coffee | 80 ml | from 50 to 120 cc |
Coffee X2 | 160 ml | from 120 to 240 ml |
Long Black | 100 ml | water: from 25 to 120 ml espresso: from 25 to 60 ml |
Long Black X2 | 200 ml | water: from 50 to 240 ml espresso: from 50-120 ml |
5. CLEANING AND MAINTENANCE
Important!
- Do not use solvents, abrasive detergents or alcohol to clean the coffee machine.
- Do not use metal objects to remove encrustations or coffee deposits as they could scratch metal or plastic surfaces.
- If the appliance is not used for more than a week, before using it again, we recommend you perform a rinse cycle.
Danger!
- While cleaning, never immerse the coffee maker in water. It is an electrical appliance.
- Before cleaning the outside of the appliance, turn it off, unplug from the mains socket and allow to cool.
DISHWASHER SAFE | |||||
---|---|---|---|---|---|
[Appliance parts diagram] | ❌ | ✔️ | ❌ | ❌ | ❌ |
Eco MultiClean | ✔️ | ❌ | ❌ | ❌ | ❌ |
[Cleaning paper diagram] | ✔️ | ❌ | ✔️ | ❌ | ❌ |
[Steam wand diagram] | ❌ | ❌ | ✔️ | ✔️ | ✔️ |
[Coffee outlet diagram] | ❌ | ✔️ | ✔️ | ✔️ | ✔️ |
5.1 Cleaning of the coffee outlet
When the ? light comes on (orange) (B13), you have to proceed cleaning the coffee circuit. To run the cleaning, you have to purchase dedicated cleaning tabs for coffee makers. For more info, please visit Delonghi.com.
- Insert the 1-cup coffee filter (C2) in the portafilter (C1);
- Put on the coffee filter the special disk accessory (C8) and press it to the bottom;
- Put on the accessory the cleaning tab;
- Attach the portafilter to the coffee outlet (A18);
- Fill the water tank (A14). Make sure the drip tray (A10) is empty.
- Keep pressed the [✅ button (B5)], until the ? light starts blinking (orange). After few minutes the cleaning stops automatically;
- Remove the portafilter and the cleaning disk accessory;
- Wash the portafilter and the filter under tap water;
- Insert the portafilter again and make a rinse by pressing the OK button: we suggest to put a container under the portafilter;
- Remove and empty the drip tray.
Please note: This procedure can start by pressing the [♨️ button (B6)] for some seconds. To delete this option, press the same button for 10 seconds.
5.2 Cleaning the beans container housing
- Make sure the beans container (A2) is empty. If necessary, operate the coffee mill without beans to empty it:
- Release the beans container by turning it anticlockwise and extract from the appliance;
- Remove coffee residues using a vacuum cleaner;
- Clean the beans container housing with a damp cloth and dry;
- Put the container back inserting it in the coffee mill. The container is correctly inserted when the arrow ↑ is lined up with the ? symbol and you hear a "click".
5.3 Cleaning the burr
When cleaning the beans container, clean the container housing and upper burr with a damp cloth. The burr can be removed and replaced by an authorised customer services centre.
You may also need to remove the burr if it becomes blocked with foreign matter. If this occurs, remove the beans container and clean as follows:
- Attach the portafilter and operate the mill without beans to free the coffee guide;
- Turn the appliance off;
- Turn the grinding selector anticlockwise as far as it will go to the “REMOVE” position;
- Extract the upper burr, gripping it by the handle;
- Clean the burr with a brush (not included) and remove the coffee residues using a vacuum cleaner;
- Put the upper burr back in place;
- Turn the selector to select the desired grinding level.
Make sure the burr is inserted correctly by pulling it by the handle. If it is correctly inserted, it will not move.
5.4 Replacing the burrs
When the quantity of coffee becomes even less, contact a customer services centre to have the burrs replaced, then adjust the mill again as follows entering the setting menu (“3. Menù settings") and selecting the first range of the “Extra grinding adjustment". Then turn the ground coffee quantity dial (B2) to minimum position and set the dose like a first use (See Quick start guide).
5.5 Cleaning the "Smart tamping station"
- Clean the attachment area with a brush;
- Pull the lever (A20) as far as it will go and clean the presser cylinder with a brush. Then release the lever.
- Use the tube brush (C7) to clean the coffee funnel.
6. WATER HARDNESS
6.1 Water hardness
The descale light (B9) comes on after a period of time established according to water hardness. The machine can also be programmed according to the actual hardness of the water supply in the various regions, in which case descaling may be required less frequently.
- Remove the “TOTAL HARDNESS TEST" indicator paper (C4) from its pack.
- Immerse the paper completely in a glass of water for one second.
- Remove the paper from the water and shake lightly.
- Set the appliance as indicated in section “3. Menu settings".
After about a minute, 1, 2, 3, or 4 red squares form, depending on the hardness of the water. Each square corresponds to one level.
Total Hardness Test result | Button | Level |
---|---|---|
[Diagram of 1 square] | ✖️2 | 1 soft water |
[Diagram of 2 squares] | ✅ | 2 medium water |
[Diagram of 3 squares] | ✅ | 3 hard or very hard water |
7. CLEANING THE STEAM NOOZLE
- After every use, remove with a soft damp cloth any milk residues from the steam wand and the nozzle.
- Use the steam for a deeper cleaning.
- To maintain the better usability of the nozzle, use the Cleaning Tool (not included) for opening the 3 holes.
8. DESCALING
40 Minutes
Please note:
- Before use, read the instructions and the labelling on the descaler pack.
- It is important to use De'Longhi descaler only. Using unsuitable descaler and/or performing descaling incorrectly may result in faults not covered by the manufacturer's guarantee.
- Descaler could damage delicate surfaces. If the product is accidentally spilt, dry immediately.
When the ? light (B9) comes on, it is time to proceed descaling the machine. The descaling cycle can be run in any moment.
Please note: In case you start the descaling cycle by mistake, you can press the ✅ button (B5) for 10 seconds; the rinsing cycle can not be stopped (from step 9).
- (IF PRESENT, REMOVE THE WATER SOFTENER DEVICE). Pour the descaler into the tank up to the level A marked inside the tank (equal to one 100ml packet).
- Add water (1 liter) up to the level B. Then put the water tank back in the appliance.
- Turn the mode selector dial (B8) to [Espresso symbol]: the ✅ light turns to orange.
- Make sure the portafilter is not attached and position a recipient under the coffee outlet, hot water spout and steam wand.
- Press the ✅ (B5) button: the light begins to blink; descaling starts.
- The descale programme starts and the descaler liquid comes out of the steam wand and coffee outlet. The descale programme removes limescale deposits from inside the appliance by automatically performing a series of rinses and pauses until the tank is empty.
- Empty the recipients used to collect the descaler solution and replace it empty.
- Remove the water tank, empty any residues of descaler solution, rinse with running water and fill with fresh water up to the MAX level. Put the tank back in its housing.
- Press the ✅ button: rinsing starts.
- When rinsing is complete, delivery stops and the appliance prepares to be used again.
- Empty the recipients used to collect the rinse water.
- Extract and empty the drip tray, then put back in the appliance.
- Empty, rinse, then fill the water tank with fresh water and replace it.
Now the appliance is ready to use.
10. USING THE SOFTBALLS
Softballs is an innovative system that extends the life of the machine, without altering the sensory properties of the water, guaranteeing consistently creamy and aromatic coffee. For best results, add the Soft Balls in the water for a night before use.
- Extract the Softballs bag from the packaging.
- Rinse with tap water the Softballs bag.
- Deep the bag into the water tank.
- Change the Softballs every 3 months.
9. TROUBLESHOOTING
PROBLEM | CAUSE | SOLUTION |
---|---|---|
There is water in the drip tray (A10) | It is normal: due to the internal water circuits operations | Regularly empty and clean the drip tray |
No espresso coffee is delivered | No water in the tank (A14) | Fill the tank |
The ☕/♨️❌ light is on to indicate that the coffee or steam circuit is empty | Press the button corresponding to the ☕/♨️❌ light to fill the circuit | |
The coffee filter (C2) or (C3) is blocked | Rinse the filters under abundant running water. | |
The tank (A14) has been inserted incorrectly and the valves on the bottom are not open | Press the tank down lightly to open the valves on the bottom | |
Scale in the water circuit | Descale as described in section “7. Descaling" | |
Coffee grind too fine or too much coffee | Adjust coffee dose and grinding (refer to Quick Guide) | |
The portafilter (C1) cannot be attached to the appliance | The ground coffee has not been pressed or is too much | Repeat grinding with new settings. Reduce the powder quantity: check if the filter (single or double filter) is the same size as the selector of grinding quantity (✖️2 button (B3) selected or not) |
The espresso coffee drips from the edges of the portafilter (C1) rather than the holes | The portafilter is inserted incorrectly | Attach the portafilter correctly and rotate firmly as far as it will go |
The espresso boiler gasket has lost elasticity or is dirty | Have the espresso boiler gasket replaced by Customer Services | |
The coffee filter is clogged | Rinse the filters under abundant running water. | |
The coffee crema is too light (delivered from the spout too fast) | The appliance settings need reviewing | Refer to quick guide for suggestions |
The coffee crema is too dark (delivered from the spout too slowly) | The appliance settings need reviewing | Refer to quick guide for suggestions |
At the end of descaling, the appliance requests a further rinse | During the rinse cycle, the water tank has not been filled to the MAX level | Complete the rinse cycle from point (8) of section "7. Descaling" |
The appliance does not grind the coffee | There is foreign matter that cannot be ground in the coffee mill | Clean the burrs as described in section “5.3 Cleaning the burr", making sure you remove all the beans from the beans container (A2) before extracting it. Before putting the burr back, vacuum all residues from the housing. |
The coffee beans container (A2) is not in the right position | The container is correctly inserted when the arrow ↑ is lined up with the ? symbol and you hear a "click". | |
If you want to change the type of coffee | You must remove all the beans present in the machine | Empty the beans container (if necessary, operate the coffee mill without beans or use a vacuum cleaner to remove any remaining beans). Attach the filter holder and operate the coffee mill a number of times without beans to free the grinder. Attach the filter holder to the outlet of the grinder (A19), lining it up with "INSERT", then turning it to the right. Grinding begins when the filter holder reaches the CLOSE position and stops automatically. Repeat until the filter is empty. Place the new coffee in the beans container. If the amount of coffee ground is not enough to reach the perfect dose, proceed setting the appliance as for the first use. |
After grinding, the coffee filter is empty | The coffee grinder coffee funnel is clogged | Clean as described in section “5.5 Cleaning the "Smart tamping station". If the problem persists, access the guide by opening the hatch and free it using the brush. |
After tamping, there is too much coffee in the filter | The "Smart Tamping Station" needs cleaning | Clean as described in section “5.5 Cleaning the "Smart tamping station", then grind again. |
After grinding, the ground coffee in the filter does not reach the "perfect dose" | The quantity of ground coffee needs adjusting | Adjust the quantity of coffee with the dial (B2). If the dial is already in the max. position, select the second range of grinding adjustment (see "3. Menù settings"- "Extra grinding adjustment"). If the problem persists, replace the burrs as described in section “5.4 Replacing the burrs". |
Over time the burrs wear down | Replace the burrs as described in section “5.4 Replacing the burrs". |