Maytag Microwave Hood Combination User Guide

Microwave Hood Combination Safety

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

⚠️ This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

? DANGER: You can be killed or seriously injured if you don't immediately follow instructions.

⚠️ WARNING: You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:

• Install or locate the microwave oven only in accordance with the provided Installation Instructions.
• Read all instructions before using the microwave oven.
• Read and follow the specific "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" found in this section.
• Some products such as whole eggs in the shell and sealed containers - for example, closed glass jars - are able to explode and should not be heated in the microwave oven.
• The microwave oven must be grounded. Connect only to a properly grounded outlet. See "GROUNDING INSTRUCTIONS" found in this section and in the provided Installation Instructions.

SAVE THESE INSTRUCTIONS

Part Number: W10918346A

IMPORTANT SAFETY INSTRUCTIONS (Continued)

• Use the microwave oven only for its intended use as described in the manual. Do not use corrosive chemicals or vapors. This oven is designed to heat, cook, or dry food, not for industrial or laboratory use.
• Close supervision is necessary when used by children.
• Do not operate if the cord or plug is damaged, if it is not working properly, or if it has been damaged or dropped.
• The microwave oven should be serviced only by qualified personnel. Call an authorized service company for examination, repair, or adjustment.
• Do not cover or block any openings.
• Do not store outdoors. Do not use near water (e.g., kitchen sink, wet basement, swimming pool).
• Do not immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do not let cord hang over the edge of a table or counter.
• Refer to "Microwave Oven Care" for door surface cleaning instructions.
• To reduce the risk of fire in the oven cavity:
  • Do not overcook food. Carefully attend when using paper, plastic, or other combustible materials.
  • Remove wire twist-ties from paper or plastic bags before placing them in the oven.
  • If materials inside ignite, keep the oven door closed, turn the oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.
  • Do not use the cavity for storage. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
• Liquids, such as water, coffee, or tea, can be overheated beyond the boiling point without appearing to boil. Visible bubbling or boiling when the container is removed is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons:
  • Do not overheat the liquid.
  • Stir the liquid both before and halfway through heating it.
  • Do not use straight-sided containers with narrow necks.
  • After heating, allow the container to stand in the microwave oven for a short time before removing it.
  • Use extreme care when inserting a spoon or other utensil into the container.
• Do not mount over a sink.
• Do not store anything directly on top of the microwave oven when it is in operation.
• Clean Ventilating Hoods Frequently - Grease should not accumulate on the hood or filter.
• When flambéing foods under the hood, turn the fan on.
• Suitable for use above both gas and electric cooking equipment.
• Intended for use above ranges with a maximum width of 36" (91.44 cm).
• Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the filter.

SAVE THESE INSTRUCTIONS

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

• (a) Do not attempt to operate this oven with the door open, as open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
• (b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
• (c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
  • Door (bent),
  • Hinges and latches (broken or loosened),
  • Door seals and sealing surfaces.
• (d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Electrical Requirements

WARNING Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Observe all governing codes and ordinances.

Required: A 120-volt, 60 Hz, AC-only, 15- or 20-amp electrical supply with a fuse or circuit breaker.

Recommended:

• A time-delay fuse or time-delay circuit breaker.
• A separate circuit serving only this microwave oven.

GROUNDING INSTRUCTIONS

• For all cord-connected appliances: The microwave oven must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. The microwave oven is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

WARNING: Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the microwave oven is properly grounded.

Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the microwave oven.

SAVE THESE INSTRUCTIONS

This device complies with Part 18 of the FCC Rules.

Operating Your Microwave Oven

IMPORTANT: If there are 2 packing spacers on top of the vent grille, remove them before using the microwave oven.

Settings

• Clock: The clock is a 12-hour (12:00-11:59) clock. Touch CLOCK, enter time, then touch CLOCK or the Start control.
• Kitchen Timer: With the microwave oven in Standby mode, touch the Kitchen Timer control, enter time, then touch the Kitchen Timer control or the Start control. Cook functions may be entered while the Kitchen Timer is counting down. To cancel the timer, touch the Kitchen Timer control while the Kitchen Timer countdown is active in the display.
• Control Lock: Activate to avoid unintended start. Touch and hold the Cancel control for about 3 seconds until 2 tones sound and ? icon appears in the display. Repeat to unlock control.
• Vent Fan: High ("SPd2"), low ("SPd1"), and off. Comes on automatically as a cooling fan during any cook function. ?
• Vent Timer (on some models): Set vent fan to run for exactly 30 minutes or to run for only 30 minutes more (off after 30 minutes). The vent fan may be turned off at any time using the Vent Fan control. Touch and hold number keypad "4" for about 3 seconds, until a tone sounds and the vent fan turns on. ?
• Tones: Programming tones and signals. Programming tones may be turned off, or all tones (including end-of-function signals) may be turned off. To turn off programming tones, touch and hold number keypad "1" for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on programming tones. To turn off all tones, touch and hold number keypad "2" for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on all tones. ?
• Demo Mode: Activate to practice using the control without actually turning on the magnetron. Touch and hold number keypad "3" for about 3 seconds, until a confirmation tone sounds and "DEMO" lights up in the display. Repeat to deactivate.
• Standby Mode: When no functions are working (12-hour clock is displayed or if the clock has not been set), the oven will switch to Standby Power mode and dim the LED brightness after 5 minutes. Press any button or open/close the door, and the display will return to normal brightness.
• Turntable: For best cooking results, do not operate the microwave oven without having the turntable in place.

Cookware and Use

Cookware and Dinnerware Guidelines

Microwave-Safe

• Browning dish (Follow manufacturer recommendations.)
• Ceramic glass, glass
• China, earthenware (Follow manufacturer recommendations.)
• Melamine (Follow manufacturer recommendations.)
• Paper towels, paper plates, napkins (Use non-recycled paper.)
• Plastic wraps, bags, covers, dinnerware, containers (Follow manufacturer recommendations.)
• Pottery and clay (Follow manufacturer recommendations.)
• Silicone bakeware (Follow manufacturer recommendations.)
• Wax paper

Do Not Use

• Metal cookware and bakeware
• Straw or wicker
• Gold, silver, or pewter
• Non-approved meat thermometers, skewers
• Twist ties
• Foil liners, such as sandwich wrappers
• Staples
• Objects with gold or silver trim or with metallic glaze

To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at 100%. If dish becomes hot and the water stays cool, do not use the dish in the microwave oven.

Microwave Oven Use

For a list of preset programs, see the Cooking Guide label on the front facing of the microwave oven opening, behind the door.

• Manual Cooking/Stage Cooking: Touch COOK TIME, touch number keypads to enter time, touch COOK POWER (if not 100%), touch number keypads to enter power level (10-90), then touch the Start control. If programming additional stages, enter the cook time and cook power of each before touching the Start control.
• Preset Cooking: Touch COOK, enter number code of food item, enter quantity, then touch the Start control.
• Preset Reheating: Touch REHEAT, enter number code of food item, enter quantity if needed, then touch the Start control.
• Preset Defrosting: Unwrap food. Touch DEFROST, enter number code of food item, enter weight, then touch the Start control.
• Soften/Melt: Touch SOFTEN/MELT, enter number code of food item, enter quantity, then touch the Start control.
• Popcorn: Touch POPCORN. Enter bag size in ounces: 3.0 or 3.5 (85 or 99 g), then touch Start control.
• Baked Potato: Touch BAKED POTATO. Enter number of potatoes: 1, 2, 3, or 4, about 10 to 13 oz (283 to 367 g) each, then touch Start control. NOTE: Place fork-pierced potatoes around turntable edges, at least 1" (2.5 cm) apart. Place a single potato to the side of the turntable (not in the center).
• Pizza (reheat): Touch PIZZA. Enter number of slices: 1, 2, or 3, about 4 oz (113 g) each, then touch Start control.

Microwave Oven Care

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are OFF and the microwave oven is cool. Always follow label instructions on cleaning products.

To avoid damage to the microwave oven caused by arcing due to soil buildup, keep the cavity, microwave inlet cover, cooking rack supports, and the area where the door touches the frame clean. Clean with mild soap, water, and a soft cloth or sponge, or as indicated below.

• Grease filter: Mild soap and water or dishwasher.
• Door and exterior: Mild soap and water, or glass cleaner applied to a paper towel.
• Control panel: Sponge or soft cloth and water.
• Stainless steel (on some models): Mild soap and water, then rinse with clean water and dry with a soft cloth, or use stainless steel cleaner.
• Turntable: Mild soap and water or dishwasher.

Installing/Replacing Filters and Light Bulbs

• Grease filters: Grease filters are on the underside of the microwave oven. Clean monthly. Slide the filter away from the tab area and drop out the filter. To reinstall, place the end of the filter into the opening opposite the tab area, swing up the other end, and slide it toward the tab area.
• Charcoal filter: The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months. Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, lift it out, and remove the filter. To reinstall, place the filter into its 2-hook area with the wire mesh side to the front. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.
• Cooktop light: The cooktop light is located on the underside of the microwave oven and is replaceable. Remove bulb cover screws and open the bulb cover. Replace bulb, close bulb cover, and secure with screws.
• Cavity light: The cavity light bulb is located behind the vent grille at the top front of the microwave oven, under the bulb cover, and is replaceable. Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, and lift it out. Open the bulb cover and replace bulb. To reinstall, close bulb cover. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.

Accessories and Troubleshooting

Accessories

Following is a list of available parts and supplies which may be purchased separately. Please refer to the "Warranty" section for contact information.

Replacement Parts

• Turntable
• Turntable support and rollers
• Turntable hub
• Grease filter
• Charcoal filter
• Cooktop light bulb
• Cavity light bulb

Cleaning Supplies

• Heavy-duty degreaser
• affresh® Kitchen Appliance Cleaner
• affresh® Stainless Steel Cleaner
• affresh® Stainless Steel Wipes

Troubleshooting

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit https://www.maytag.com/product_help.

Contact Maytag Brand Home Appliances Customer Experience Center by mail with any questions or concerns at the address below:

Please include a daytime phone number in your correspondence.

Limited Warranty

[Space for Proof of Purchase/Receipt]

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer Experience Center:

• Name, address, and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right [QR Code for product help] to access additional resources, or visit https://www.maytag.com/product_help.
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for warranty service to: Maytag Customer Experience Center. In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter "Maytag") will pay for factory-specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.

SECOND THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the second through tenth years from the date of original purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag will pay for factory-specified parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 10-year warranty on the below named parts only and does not include repair labor.

• Magnetron
• Cavity (Rust Through and Broken Welds Only)

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Defects or damage caused by the use of non-genuine Maytag parts or accessories.
6. Conversion of your product from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Maytag.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Maytag within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Food loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Maytag servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

Part Number: W10918346A

SP PN: W10918356

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