BenQ W5800 Digital Projector User Manual

User Manual for BenQ models including: W5800 Digital Projector, W5800, Digital Projector, Projector

User Manual

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projector manual 12372

Digital Projector
User Manual

Home Cinema Series | W5800

V 1.01

Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. IMPORTANT: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be inbetween 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com.
Copyright
Copyright 2024 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
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Table of Contents
Warranty and Copyright information .............................................................................. 2 Important safety instructions............................................................................................4 Introduction ........................................................................................................................... 8
Package contents ............................................................................................................................................. 8 Projector exterior view .................................................................................................................................... 9 Terminal ................................................................................................................................................................... 11 Controls and functions .................................................................................................................................12 Positioning your projector ................................................................................................ 14 Choosing a location .......................................................................................................................................14 Obtaining a preferred projected image size.................................................................................15 Mounting the projector .................................................................................................................................16 Adjusting the projector position.............................................................................................................18 Adjusting the projected image ...............................................................................................................19 Connection ...........................................................................................................................21 Operations ........................................................................................................................... 22 Starting up the projector ............................................................................................................................22 Using the menus ............................................................................................................................................. 24 Securing the projector ................................................................................................................................ 25 Switching input signal ................................................................................................................................. 25 Presented from a Media Reader .......................................................................................................... 26 Upgrades the firmware ...............................................................................................................................27 Shutting down the projector ................................................................................................................... 28 Menu operation................................................................................................................... 29 Basic Menu .......................................................................................................................................................... 29 Advanced Menu .............................................................................................................................................. 30 Maintenance ...................................................................................................................... 48 Care of the projector.................................................................................................................................... 48 Light Source Information ........................................................................................................................... 49 Troubleshooting .................................................................................................................52 Specification........................................................................................................................53 Projector specifications.............................................................................................................................. 53 Dimensions.......................................................................................................................................................... 54 Timing chart ....................................................................................................................................................... 55 RS232 command..............................................................................................................................................57
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Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this user manual before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. It may harm your sight.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

3. Refer servicing to qualified service personnel.

7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, press the ECO BLANK button.

4. Always remove the lens cap when the projector light source is on.

8. Do not operate light sources beyond the rated light source life.

5. The light source becomes extremely hot during operation.

9. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

12. Always place the projector on a level, horizontal surface during operation.

10. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

13. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or any other soft surface.
- Do not cover this projector with a cloth or any other item.
- Do not place inflammables near the projector.

14. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.
15. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

16. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.
17. This product is capable of displaying inverted images for ceiling mount installation.

20. Do not place this projector in any of the following environments.
Poorly ventilated or confined space can significantly increase noise levels. Allow at least 50 cm clearance from walls and free flow of air around the projector.
Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

18. This apparatus must be earthed.
19. To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.

Locations near fire alarms.
Locations with an ambient temperature above 40°C/ 104°F.
Locations where the altitudes are higher than 2000 m.

NOTICE
To ensure safe use of this product, please read the user manual carefully before you operate the projector.

Risk Group 2
1. According to the classification of photobiological safety of light source and light source systems, this product is Risk Group, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source, it may harm your sight.
4. As with any bright source, do not stare into the direct beam.

laser warning
This product belongs to CLASS 1 consumer laser product and complies with IEC 608251:2014, EN 60825-1:2014/A11:2021 and EN 50689:2021.

Caution - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
· Notice is given to supervise children and to never allow them to stare into the projector beam at any distance from the projector.
· Notice is given to use caution when using the remote control for starting the projector while in front of the projection lens.
· Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes inside the beam.

Introduction
Package contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories

Projector

Remote controls with batteries

Power cord

HDMI cable

Quick Start Guide

Warranty Card Regulatory statements Calibration Report

· The supplied accessories will be suitable for your region, and may differ from those illustrated.
· * The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories
· BenQ 3D glasses

· Universal wall mount

Replacing the remote control batteries
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.

· Avoid leaving the remote control and batteries in an excessively hot or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
· Replace only with the same or equivalent type recommended by the battery manufacturer. · Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region. · Do not throw the battery into a fire as this may cause it to explode. · If the batteries are dead or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage. · Risk of explosion if the battery is replaced by an incorrect type. · Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can
result in an explosion. · Leaving a battery in an extremely high temperature surrounding environment that can result in an
explosion or the leakage of flammable liquid or gas. · A battery subjected to extremely low air pressure that may result in an explosion or the leakage of
flammable liquid or gas.
Projector exterior view
9

1. LED Indicators 2. Vent (air inlet) 3. Projection lens 4. IR remote sensor 5. Adjuster feet 6. Vent (air exhaust) 7. Anti-theft security bar

8. External control panel Refer to "Controls and functions" on page 12.
9. Connector panel Refer to "Terminal" on page 11.
10. AC power jack
11. Ceiling mount holes

Terminal

1. HDMI input connector (Version 2.1, Audio Return)
2. HDMI input connector (Version 2.1 FRL)
3. USB 2.0 Type-A port (2.0 A, Media Reader, Firmware upgrade)
4. USB 2.0 Type-A port (1.5 A, Media Reader, Firmware upgrade)

5. RS232 control port 6. 3D Sync Signal output port 7. RJ-45 LAN input connector
(Direct Connect) 8. USB Type-B port (Service) 9. SPDIF audio output port

Controls and functions
Projector & Remote control
All the key presses described in this document are available on the remote control or projector.

1. SOURCE A source selection bar appears.
2. POWER Toggles the projector between standby mode and on.
3. MENU Turns on/off the On-Screen Display (OSD) menu.

4. BACK
Goes back to previous OSD menu, exits and saves menu settings.
5. Arrow keys
When the On-Screen Display (OSD) menu is activated, these keys are used as 4 directional arrows to select the desired menu items and to make adjustments.
When OSD menu is inactive, workable under CEC-capable sources only.

6. OK Confirms the selected On-Screen Display (OSD) menu item.
7. LENS The lens control menu is displayed.
8. PIC MODE Displays the picture mode menu.
9. 3D Displays the 3D menu.
10. FILMMAKER MODE Switch to FILMMAKER MODE.
11. Picture quality adjustment keys (BRIGHT, CONTRAST, SHARP, COLOR TEMP, COLOR MANAGE, CINEMA MASTER, GAMMA) Display the setting bars for adjustments of the appropriate picture quality values.
12. TEST PATTERN Displays the test pattern.

13. ASPECT Selects the display aspect ratio.
14. DEFAULT Resets the current function to its default factory setting.
15. CINEMA MODE Switch to cinema mode.
16. HDR Display the setting bars of the HDR brightness values.
17. INVERT 3D signal reversal.
18. ECO BLANK Used to hide the screen image.
19. LIGHT MODE Selects a suitable light power from among the provided modes.

Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
· Operating the projector from the front side · Operating the projector from the rear

Approx. ±30°

Positioning your projector

Choosing a location
Before choosing an installation location for your projector, take the following factors into consideration:
· Size and position of your screen
· Electrical outlet location
· Location and distance between the projector and the rest of your equipment
The projected image size and vertical offset depend on how far you place the projector, and the zoom setting you choose. See "Projection screen size" on page 15 for more information. It can help you decide exact distance and height of your projector.
You can install your projector in the following ways.

1. Front
Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

2. Front Ceiling
Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

ECO BLANK
OK
BACK MENU SOURCE

POWER TEMP LIGHT

3. Rear
Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

4. Rear Ceiling
Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

ECO BLANK
OK
BACK MENU SOURCE

POWER TEMP LIGHT

After turning on the projector, go to Advanced menu - Installation > Projector Position, press OK and press t/u to select a setting.
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Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.
Projection screen size
· The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

16:9 Screen Diagonal
Vertical Offset

Projection Distance

Center of lens

Screen

· *The vertical offset value is the vertical distance from the top edge of the image (when the projector is ceiling mounted, diagram on the right) to the centerline of lens.

Screen Size

Diagonal

Inches mm (mm)

60 1524 747

80 2032 996

95 2413 1183

100 2540 1245

120 3048 1494

150 3810 1868

180 4572 2241

200 5080 2491

250 6380 3113

300 7620 3736

W (mm)
1328 1771 2103 2214 2657 3321 3985 4428 5535 6641

Distance from screen (mm)

Min length (max. zoom)

Average

Max length (min. zoom)

2019

2636

3254

2692

3515

4339

3197

4174

5152

3365

4395

5424

4039

5274

6510

5048

6592

8136

6057

7910

9763

6731

8790

10849

8413

10987 13561

10094 13182 16270

Vertical offset (Lowest/Highest lens
position) (mm)
0 0 0 0 0 0 0 0 0 0

For example, if you are using a 120-inch screen, the recommended projection distance is 5274 mm.
If your measured projection distance is 440 cm, the closest match in the "Distance from screen (mm) column" is 4395 mm.
Looking across this row shows that a 100" (about 2.5 m) screen is required. The projected image will be slightly lower than the lens centerline with 1245 mm vertical offset.

· To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray rows.
· All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
· Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector. · BenQ recommends that you also use a security cable to secure both the base of the mounting
bracket and the security bar on the projector. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose. · Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury. · Take necessary procedures to prevent the projector from falling off such as during an earthquake. · The warranty doesn't cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit. · Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the temperature around the ceiling may be higher than expected. · Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off. · Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
16

Ceiling/Wall mount installation diagram
Ceiling/Wall mount screw: M4 Max. L = 11 mm Min. L = 8 mm

Max L = 11 Min L = 8

Label location

Unit: mm

Adjusting the projector position
Shifting the projection lens
The lens shift provides flexibility for installing your projector. When the Lens Shift is enabled, you can position the projector off center from the screen. The lens shift range is expressed as a percentage of half of the height or width of the projected image. You may use the direction arrow keys to adjust the position of the projected picture within the allowable range depending on your desired image position under the Lens Shift function.

Lens Shift

Lens Shift
Shift to up Ceiling mount-front projection

Shift to left

Shift to right

Max. 50%
Max. 21%

Width of projected image

Max. 21%

Height of projected
image

Shift to down

Max. 50%

Projection range

· Lens shift adjustment will not result in a degraded picture quality. · There are tolerances in the lens shift range. Both vertical and horizontal shift range tolerances are ± 5%.

Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
· Do not look into the lens while the light source is on. The strong light from the light source may cause damage to your eyes.
Fine-tuning the image size and clarity
Use the Focus & Zoom functions in the Lens Control and adjust with the arrow keys.

Adjust Focus
* Adjusts the clarity of the image

Adjust Zoom
* Adjusts the size of the image

Focus & Zoom Lens Shift

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.
To correct the distorted image:
1. Display the 2D Keystone correction page from the following menus. · The setup wizard during the projector initial setup. · The Basic menu system. · The Installation menu of the Advanced menu system.

2. After the 2D Keystone correction page appears:
· To correct keystoning at the top of the image, use q.
· To correct keystoning at the bottom of the image, use p.
· To correct keystoning at the right side of the image, use t.
· To correct keystoning at the left side of the image, use u.
· To reset the keystone values, please press BACK for 2 seconds.
· To automatically correct the vertical sides of the distorted image, press OK for 2 seconds.

Press q. Press t.

Press p. Press u.

3. When done, press BACK to save the changes and exit.

Connection
When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Make sure the cables are firmly inserted.
Notebook or desktop computer

AV Device (players, disc players, amplifiers, game consoles, etc.)

HDMI

USB Type-A

3D Sync

Signal

1 1 Transmitter

Control 4 Central

Control Unit

4 2

USB storage device
5
RS232 Central Control Unit

6
2
Amplifier or speaker

1 HDMI cable 2 VESA cable 3 RJ-45 direct connect cable 4 USB Type-B cable 5 RS-232 cable 6 SPDIF cable

· In the connections above, some cables may not be included with the projector (see "Package contents" on page 8). They are commercially available from electronics stores.
· The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.
· Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.
· If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Operations
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.
2. Press the power button on the projector or remote control to start the projector. The power indicator flashes green and stays green when the projector is on. The start up procedure takes about 20 seconds. In the later stage of starting up, a start-up logo is projected.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step. · Use the arrow keys on the projector or remote control to move through the menu items. · Use OK to confirm the selected menu item. Step 1: Specify Projector Position. For more information about projector position, see "Choosing a location" on page 14.
Step 2: Please adjust the focus.
Step 3: Specify OSD Language.
22

Step 4: Please adjust the Lens Shift/Focus & Zoom.
Step 5: Adjust the 2D Keystone as needed. For more information about keystone, see "Correcting keystone" on page 20.
4. Switch all of the connected equipment on. 5. The projector will search for input signals. The current input signal being scanned appears.
If the projector does not detect a valid signal, the message "No Signal" will appear until an input signal is found. You can also press SOURCE to select your desired input signal. Refer to "Switching input signal" on page 25.
· Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
· If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the light source.
· The Setup Wizard screenshots are for reference only and may differ from the actual design. · If the frequency/resolution of the input signal exceeds the projector's operating range, the projection
will not display the picture. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. Refer to "Timing chart" on page 55. · If no signal is detected for 3 minutes, the projector automatically enters the ECO BLANK mode.
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Using the menus
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. The Basic OSD menu provides primary menu functions while the Advanced OSD menu provides full menu functions.
To access the OSD menu, press on the projector or remote control. · Use the arrow keys (p/q/t/u) on the projector or remote control to move through the menu
items.
· Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), press , and the Basic OSD menu will be displayed.
If you intend to switch from the Basic OSD menu to the Advanced OSD menu:
1. Go to Menu Type and press OK. 2. Use p/q to select Advanced, then press OK. Your projector will switch to the Advanced
OSD menu.
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below:
1. Go to System > Menu Settings > Menu Type, and then press OK. 2. Use p/q to select Basic, then press OK. Your projector will switch to the Basic OSD menu.
Overview of the Basic OSD menu.

1 Menu Type

2 Sub-menu and status
2
3 Current input signal

4 Function keys

Overview of the Advanced OSD menu.

1 Main menu

2 Current input signal

3 Sub-menu and status

4 Function keys

The OSD screenshots are for reference only, and may differ from the actual design.

Securing the projector
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable to secure the projector. A security bar is located on the right side of the projector. See item 7 on page 10. Insert a security cable to the opening of the security bar and secure it to a nearby fixture or heavy furniture.
Switching input signal
The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals.
To manually select the source:
1. Press SOURCE. A source selection bar appears. 2. Press p/q until your desired signal is selected
and press OK. Once detected, the picture from the selected source will appear. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.
· The brightness level of the projected image will change accordingly when you switch between different input signals.
· For best display picture results, you should select and use an input signal which outputs at the projector's native resolution. Any other resolutions will be scaled by the projector depending upon the "aspect ratio" setting, which may cause some image distortion or loss of picture clarity. See "Aspect Ratio" on page 38.

Presented from a Media Reader
The MEDIA READER (USB) port on the projector allows you to browse the image and document files stored on a USB flash drive connected to the projector. It can eliminate the need for a computer source.
Supported File Formats

Music
· MP3 (.mp3) · MP2 (.mp2) · M4A (.m4a) · Lossless (.flac) · WAV (.wav)

Video
· AVI (.avi) · MOV (.mov) · MPEG program stream (.mpg, .mp4) · 3GP (.3gp, .3g2) · ASF (.asf) · VOB (.vob) · DAT (.dat) · TS (.ts) · MPEG-4 (.m4v) · FLV (.flv)

Photo · JPG/JPEG · BMP · PNG

Viewing files
1. Plug the USB flash drive into the MEDIA READER port on the back of the projector.
2. Press SOURCE to highlight Media Reader. The projector displays the built in media reader main page.
3. Press t/u, select the USB stick, and then press OK to access your local hard drive.
4. Select a folder or a file you want to display and press OK. 5. After a file is displayed, press OK to call out the function bar. You can press t/u to select
the function and press OK to enact the selected item.

Upgrades the firmware
To ensure a smooth process, please perform the following steps before upgrading the firmware. 1. Check and write down your firmware version from the Information > Firmware Version menu. 2. Call BenQ service center to provide the version number and verify the projector is free from firmware compatibility problem.

1. Go to BenQ website and enter Product page > Support > Software to download the latest firmware file.
2. There is no need to unzip the downloaded file and save it to the root directory of the USB flash drive. (It is recommended to use a USB flash drive in FAT32 format)
3. Plug the USB flash drive into the USB port on the back of the projector.
4. Go to Advanced Menu > System > Firmware Upgrade Menu, then press OK.
5. Select Yes to upgrade the firmware version. Keep the projector power on until the firmware upgrade is finished.

USB storage device

Picture Audio Display Installation

Language Background Settings Menu Settings Color Calibration Light Source Information Operation Settings Firmware Upgrade Factory Default

System Information

Reset System

HDMI-1

Enter

Return

Exit

Shutting down the projector
1. Press POWER and a confirmation message will display prompting you. If you don't respond in a few seconds, the message will disappear.
2. Press the power button again. The power indicator flashes orange, the projection light source shuts down, and the fans will continue to run for approximately 10 seconds to cool down the projector.
3. Once the cooling process finishes, the power indicator becomes a steady orange and the fans stop. Disconnect the power cord from the power outlet.
To protect the light source, the projector will not respond to any commands during the cooling process.
28

Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.

Basic Menu

Structure
Menu Image Audio Lens Control 2D Keystone
Information
Menu Type

Picture Mode
Light Source Mode Audio Output Audio Output Format Lens Lock Focus & Zoom Lens Shift

Options Bright / Bright Cinema / Cinema / FILMMAKER MODE / 3D / HDR10 / HDR10+ / FILMMAKER MODE (HDR) / HLG / ISF Night / ISF Day / User Normal / ECO / Custom Audio Return+ / SPDIF RAW / LPCM On / Off Arrow keys Arrow keys H: -35 ~ +35, V: -35 ~ +35 Detected Resolution Source Picture Mode Light Source Mode 3D Format Color System Dynamic Range Light Source Usage Time Firmware Version Service Code Basic / Advanced

Advanced Menu

1. Main menu: Picture

Structure

Options

Picture Mode

Bright / Bright Cinema / Cinema / FILMMAKER MODE / 3D / HDR10 / HDR10+ / FILMMAKER MODE (HDR) / HLG / ISF Night / ISF Day / User

Load Settings From User Management
Rename User Mode

Bright Cinema / Cinema / FILMMAKER MODE

Brightness

0100

Contrast

0100

Color

0100

Tint

0100

Sharpness

015

EXTREME COLOR

010

Gamma Selection

1.8 / 2.0 / 2.1 / 2.2 / 2.3 / 2.4 / 2.5 / 2.6 / BenQ

Native (for Bright picture mode)

Color Temperature Normal / Cool / Warm (for the rest picture modes)

Advanced Color Settings

Color Temperature Tuning

R Gain / G Gain / B Gain

R Offset / G Offset /

B Offset

Reset Temperature Tuning

0200 0511

Advanced Color Temperature Tuning

5% / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100%
Reset

R / G / B

0100

R / G / B / C / M / Y Tint / Saturation / Gain

Color Management W

R Gain / G Gain / B Gain

Reset

Advanced Color Settings (Continued)
Reset Current Picture Mode

Color Enhancement 018

Flesh Tone Optimization

-55

CinemaMaster

Pixel Enhancer 4K 020 Motion Enhancer 4K Off / Low / Middle / High

Local Contrast Enhancer

Off / Low / Middle / High

Global Contrast Enhancer

Off / Low / Middle / High

Dynamic Black

Off / On

Light Source Mode

Normal / ECO / Custom

Custom Brightness

50%100%

HDR Brightness

-2 / -1 / 0 / 1 / 2

Noise Reduction

Off / Low / Middle / High

Reset / Cancel

Function descriptions

Menu Picture Mode

Descriptions The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
· Bright
Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
· Bright Cinema
Complement with accurate color and deepest contrast at higher brightness level, Bright Cinema mode is suitable for playing movies in an environment with a small amount of ambient light, e.g. your living room.
· Cinema
This mode is best for watching movies with accurate color and deepest contrast at lower brightness level in rooms with a bit of ambient light, as if in a commercial cinema.
· FILMMAKER MODE
This mode is best for watching movies with accurate color and deepest contrast at lower brightness level in rooms with a bit of ambient light, as if in a commercial cinema.
· 3D
Optimized to bring up 3D effects when watching 3D contents.

This mode is only available when 3D function is enabled.

· HDR10/FILMMAKER MODE

Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. After auto-detecting metadata or EOTF info from HDR10 contents, HDR10/FILMMAKER MODE is available for selection.

· HDR10+

Picture Mode (Continued)

Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. This mode is only available when HDR10+ content is detected. When HDR10+ is selected, HDR Brightness will be grayed out.

· HLG

Delivers High Dynamic Range effects with higher contrasts of brightness and colors. Picture Mode will be switched to HLG automatically while detecting metadata or EOTF info from HLG streaming contents.

· User

Recalls the settings customized based on the current available picture modes. Refer to "User Management" on page 32.
There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except User) as a starting point and customize the settings.

· Load Settings From

1. Go to Picture > Picture Mode.

2. Press t/u to select User.

3. Press q to select User Management, then press OK. The User Management page is displayed.

4. Select Load Settings From and press OK.

5. Press q/p to select a picture mode that is closest to your need.

6. Press OK and BACK to return to the Picture menu.

7. Press q to select the submenu item you want to change, and use t/u User Management to adjust the value. The adjustments define the selected user mode.

· Rename User Mode

Select to rename the customized picture modes (User). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).

1. Go to Picture > Picture Mode.

2. Press t/u to select User.

3. Press q to select User Management, then press OK. The User Management page is displayed.

4. Press q to select Rename User Mode, then press OK. The Rename User Mode page is displayed.

5. Use p/u/q/t and OK to choose the characters you want.

6. When done, press BACK to save the changes and exit.

Brightness Contrast
Color
Tint Sharpness EXTREME COLOR

The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Adjusts the color saturation level - the amount of each color in a video picture. Lower settings produce less saturated colors; setting to the minimum value makes the image black and white.
If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.
Adjusts the red and green color tones of the image.
The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
Adjust the picture to look sharper or softer. The higher the value, the sharper the picture becomes.
Adjust the picture to look saturated or softer. The higher the value, the brighter the picture becomes.

· Gamma Selection
Gamma refers to the relationship between input source and picture brightness.
· 1.8/2.0/2.1/BenQ: Select these values according to your preference. · 2.2/2.3: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room. · 2.4/2.5: Best for viewing movies in a dark environment. · 2.6: Best for viewing movies which are mostly composed of dark
scenes.

High Brightness Low Contrast

Low Brightness High Contrast

Advanced Color Settings

1.8

2.0 2.1 2.2 2.3 2.4 2.5 2.6 BenQ

· Color Temperature Tuning

There are several preset color temperature settings available. The available settings may vary according to the signal type selected.

When Bright is selected for Picture Mode, the color temperature switches to Native, and cannot be changed.
· Native: With the light source's original color temperature and higher brightness, this setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.
· Normal: Maintains normal colorings for white.
· Cool: Makes images appear bluish white.
· Warm: Makes images appear reddish white.

You can also set a preferred color temperature by adjusting the following options.
· R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
· R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.

· Advanced Color Temperature Tuning

Used for fine-tuning White Balance from the bright part to the dark part of the video by different brightness levels. These levels are divided into 11 points according to each signal level (%). You can adjust the intensity of Red/Green/Blue in the range of 0~100 for the color temperature of selected point at different brightness level. Selecting Reset returns all settings in this menu to the factory preset values.

Advanced Color Settings (continued)

· Color Management

The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

To make adjustments, press the p/q arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y), and press OK. The following menu items are displayed for your choice.

· Tint: Increase in the range will include colors consisted of more proportions of its two adjacent colors. Please refer to the illustration for how the colors relate to each other. For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include both the red color close to yellow and red color close to magenta.
· Saturation: Adjusts the values to your preference. Every adjustment made will reflect to the image immediately. For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.
· Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately.

Yellow

RED

GREEN

Magenta

Cyan

Blue

If you selected White Balance (W), you can adjust the contrast levels of Red, Green, and Blue by selecting R Gain, G Gain, and B Gain.

To return all the settings to the factory default values, highlight Reset, and press OK.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of "0" removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
· Wide Color Gamut
Color Gamut refers to the range of colors that can potentially be displayed by a device. There are some standards to define difference levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB, NTSC, etc. Select On to enable the color filter module to extend its color gamut to DCl-P3.
This function is only selectable when HDR10 or HLG is selected. With this projector, selecting On will automatically apply the most suitable color gamut to the image source.
35

Advanced Color Settings (continued)

· CinemaMaster · Color Enhancer: Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. · Flesh Tone: Provides a smart adjustment of hue only for calibrating people's skin color, not other colors in the image. It prevents discoloration of skin tones from the light of the projection beam, portraying every skin tone in its most beautiful shade. · Pixel Enhancer 4K: It is a super-resolution technology which radically enhances Full HD content in terms of colors, contrast, and textures. It's also a Detail Enhancement Technology refining surface details for true-to-life images that pop off the screen. Users can adjust levels of sharpness and detail enhancement for optimal viewing. · Motion Enhancer 4K: To enhance picture smoothness by motion estimation/motion compensation. · Local Contrast Enhancer: Divides video content into different "zones" and dims the dark parts of the screen without affecting the bright areas. This makes the contrast look great for watching movies, especially in a dark environment. · Global Contrast Enhancer: Adjusts frame content of the brightness of the picture. This makes the contrast look great for watching movies, especially in a dark environment.
· Dynamic Black
Adjusts frame content of the brightness of the picture to improve the contrast between video scenes.
· Light Source Mode
Selects a suitable light power from among the provided modes. Refer to "Extending light source life" on page 49.
· Custom Brightness
Adjusts the light power manually. This mode is only available when the Light Source Mode is set at Custom.
· HDR Brightness
The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.
· Noise Reduction
Reduces electrical image noise caused by different media players.

Reset Current Picture Mode

Returns all of the adjustments you've made for the selected Picture Mode (including the preset mode, User) to the factory preset values.
1. Press OK. The confirmation message is displayed.
2. Use t/u, select Reset, and then press OK. The current picture mode returns to the factory preset settings.

The following settings will still remain: Picture Mode, User Management.

2. Main menu: Display

Structure
Menu Aspect Ratio 3D 3D Sync Signal Output
HDMI Settings
Reset Display

3D Mode 3D Sync Invert

HDMI Format

HDMI EDID

HDMI-1 HDMI-2

HDMI Device Control

HDMI Power On/Off Link

Source Rename

Options Auto / 4:3 / 16:9 / 2.35:1 Auto / Frame Sequential / Frame Packing / Top Bottom / Side by Side / Off Disable / Invert
Off / On
Auto / Limited / Full Enhanced / Standard Enhanced / Standard Off / On Off / On HDMI-1 / HDMI-2 Reset / Cancel

Function descriptions

Descriptions
There are several options to set the image's aspect ratio depending on your input signal source.

Aspect Ratio

· Auto
Scales a picture proportionally to fit the projector's native resolution in its horizontal or vertical width. · 4:3
Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. · 16:9
Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. · 2.35:1
Scales an image so that it is displayed in the center of the screen with a 2.35:1 aspect ratio.

15:9 picture 4:3 picture 16:9 picture 2.35:1 picture

3D
3D Sync Signal Output

This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Bluray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
When watching 3D contents: · The image may seem misplaced; however, this is not a product malfunction. · Take appropriate breaks when watching 3D contents. · Stop watching 3D content if you feel fatigue or discomfort. · Keep a distance from the screen of about three times the effective height of the screen. · Children and people with a history of oversensitivity to light, heart problems, or any other existing medical conditions should be refrained from watching 3D contents. · The image may seem reddish, greenish, or bluish without wearing 3D glasses. However, you will not notice any color bias when watching 3D contents with 3D glasses. · The 4K source will not be displayed.
· 3D Mode
The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, you can choose Frame Sequential, Frame Packing, Top Bottom or Side by Side for it.
When this function is enabled: · The brightness level of the projected image decreases. · The Picture Mode cannot be adjusted. · The 2D Keystone can only be adjusted within limited degrees.
· 3D Sync Invert
When your 3D image is distorted, enable this function to switch between the image for the left eye and the right eye for more comfortable 3D viewing experience.
When this function is enabled, the 3D Sync Signal Transmitter needs to be connected to the 3D SYNC OUT terminal to view 3D movies in IR 3D.
When this function is disabled, 3D glasses can be connected via DLP Link.

HDMI Settings Reset Display

· HDMI Format
Selects a suitable RGB color range to correct the color accuracy. · Auto: Automatically selects a suitable color range for the incoming HDMI signal. · Limited: Utilizes the Limited range RGB 16-235. · Full: Utilizes the Full range RGB 0-255.
· HDMI EDID
Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4 EDID. Selecting Standard which supports up to 1080p 60Hz may solve abnormal display issues with some old players.
· HDMI Device Control
When you enable this function and connect an HDMI CEC-compatible device to your projector with an HDMI cable, turning on the HDMI CEC compatible device automatically turns on the projector, while turning off the projector automatically turns off the HDMI CEC compatible device.
· HDMI Power On/Off Link
When you connect an HDMI CEC-compatible device to your projector with an HDMI cable, you can set the behavior of powering on/off between the device and the projector.

HDMI Power On/Off Link > On

When the connected device is turned on, the projector will be activated, too.
When the projector is turned off, the connected device will be shut down, too.

· Source Rename
Renames the current input source to your desired name.
On the Source Rename page:
1. Press OK to display the on-screen keyboard. 2. Press p/q/t/u to select the desired number/letter, then press OK to
confirm entry.
3. Repeat the step above and when done, press Submit.
4. Press OK and the source name changes. Returns all the settings on the Display main menu to the factory default values.

3. Main menu: Audio

Structure

Menu Audio Output Audio Output Format Reset Audio

Options S/PDIF / Audio Return+ LPCM / RAW Reset / Cancel

Function descriptions

Descriptions
To enjoy S/PDIF digital sound effect, make sure the SPDIF connector on the projector is connecting to a compatible audio system.

Audio Output

To enjoy Audio Return+ sound effect, make sure to turn on the eARC/ ARC function from your soundbar as well.

Audio Return+ supports multi-audio outputs including 2.0, 5.1, and 7.1 to external audio systems like soundbars.

The following audio output formats are provided to achieve the audio Audio Output Format performance you desire: LPCM supports 2 channel audio output, RAW
supports 5.1 channel audio output.

Reset Audio

Returns all of the adjustments you've done under the Audio menu to the factory preset values.

4. Main menu: Installation

Structure

Menu Projector Position Lens Control 2D Keystone Test Pattern High Altitude Mode
Network Settings

Lens Lock Focus & Zoom Lens Shift

Options

Serial Port Setting

Port Selection Baud Rate

Status

DHCP

IP Address

Wired LAN

Subnet Mask

Default Gateway

DNS Server

Apply

Control4

MAC Address (Wired)

Network Standby Settings

Enable Network Standby Mode
Auto Disable Network Standby Mode

Front / Front Ceiling / Rear / Rear Ceiling Off / On
H: -35 -- +35 V: -35 -- +35 Off / On Off / On RS232 / LAN 9600 / 19200 / 38400 / 57600 / 115200 Connect / Disconnect Off / On 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0
Off / On
Off / On
Never / 20 Min / 1 H / 3 H / 6 H

Function descriptions

Menu Projector Position
Lens Control

Descriptions The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See "Choosing a location" on page 14 for details. · Lens Lock
When this function is enabled, the Focus & Zoom, and Lens Shift functions is grayed out to prevent incorrect adjustments.
· Focus & Zoom
Adjust the image clarity and projected image size electrically with the arrow keys.
· Lens Shift
· Adjust the image position of the projector electrically with the arrow keys.

2D Keystone Test Pattern

See "Correcting keystone" on page 20 for details.
This image adjustment might impact latency in Game Mode. We suggest setting the 2D Keystone values to 0 to enjoy low latency gaming.
Adjusts the image size and focus and check that the projected image is free from distortion.

We recommend you to use the High Altitude Mode when your environment is between 1500 m - 2000 m above sea level, and ambient temperature is between 0°C to 30°C.

Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.

If you use this projector under other extreme conditions excluding the

High Altitude Mode

above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should

switch to High Altitude mode to solve these symptoms. However, this

is not to state that this projector can operate under any and all harsh or

extreme conditions.

Do not use the High Altitude Mode if your altitude is between 0 m to 1500 m and ambient temperature is between 0°C to 35°C. The projector will be over cooled, if you turn the mode on under such a condition.

Network Settings

· Serial Port Setting · Port Selection: Selects a port depends on your need. · Baud Rate: Selects a baud rate that is identical with your computer's so that you can connect the projector with a suitable RS-232 cable and update or download the projector's firmware. This function is intended for qualified service personnel.
· Control4
If you wish to use the projector through a home automation system, and has connected the projector to the network, select On.
· MAC Address (Wired)
Displays the Media Access Control Address.
· Network Standby Settings
This menu provides basic and advanced settings for network control when the projector is in standby mode.
· Enable Network Standby Mode: Selecting On will keep the projector at a lower power consumption than it is on while the projector is available for network control. If selecting Off, the projector disconnects from network.
· Auto Disable Network Standby Mode: If Enable Network Standby Mode is set at On, you can decide a time period in this menu to disable the network standby function when there is no network activity occurs. Selecting 20 Min/1 H/3 H/6 H sets the projector to switch to non-network standby status after that period of time. Selecting Never will always keep the projector connected for network control.

5. Main menu: System

Structure

Options

Language

English / /

Background Settings Splash Screen

BenQ / Black / Blue

Menu Type

Basic / Advanced

Menu Settings

Menu Display Time Menu Position

5 Sec / 10 Sec / 20 Sec / 30 Sec / Always
Center / Top-Left / Top-Right / Bottom-Right / Bottom-Left

ISF

(Input Password)

Color Calibration Auto Color Calibration

Off / On

Light Source Usage Time

Light Source Information

Normal mode Economic Mode

Custom Mode

Reminder Message

Off / On

LED Indicator

Off / On

Operation Settings

Direct Power On Off / On

Power On/Off Settings

Disable / 3 Min / 10 Min /

Auto Power Off 15 Min / 20 Min / 25 Min /

30 Min

Firmware Upgrade

Yes / No

Factory Default

Reset / Cancel

Reset System

Reset / Cancel

Function descriptions

Descriptions

Language

Sets the language for the On-Screen Display (OSD) menus.

· Splash Screen

Background Settings Allows you to select which logo screen will be displayed during projector start-up.

Menu Settings

· Menu Type
Sets the OSD menu type according to your needs.
· Menu Display Time
Sets the length of time the OSD will remain active after your last key press.
· Menu Position
Sets the On-Screen Display (OSD) menu position.
· ISF
The ISF calibration menu is password protected and only accessible by authorized ISF calibrators. The ISF (Imaging Science Foundation) has developed carefully crafted, industry-recognized standards for optimal video performance and has implemented a training program for technicians and installers to use these standards to obtain optimal picture quality from BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.

Light Source Information
Operation Settings
Firmware Upgrade

For more information, go to www.imagingscience.com or contact the dealer or retailer from whom you purchased the projector.
This menu page displays the following information:
· Light Source Usage Time
· Light used under Normal mode, Economic Mode and Custom Mode. · Reminder Message
Sets the reminder messages on or off.
· LED Indicator
You can turn off the LED warning lights. This is to avoid any light disturbance when viewing images in a dark room.
· Power On/Off Settings · Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord. · Auto Power Off: Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.
Upgrades the firmware. Refer to "Upgrades the firmware" on page 27. Returns all settings to the factory preset values.

Factory Default Reset System

The following settings will remain: Projector Position, 2D Keystone, High Altitude Mode, Network Settings, Light Source Information.
Returns all the settings on the System main menu to the factory default values.

The following settings will still remain: Light Source Information.

6. Main menu: Information

Function descriptions

Menu Detected Resolution Source Picture Mode Light Source Mode

Descriptions Shows the native resolution of the input signal. Shows the current signal source. Shows the selected mode on the Picture menu. Shows the used light source mode. Shows the current 3D mode.

3D Format

3D Format is only available when 3D is enabled.

Color System

Shows the input system format.

Dynamic Range

Shows the picture dynamic range, e.g. SDR, HDR10, HLG, etc.

Light Source Usage Time Shows the number of hours the light has been used.

Firmware Version

Displays the firmware version of your projector.

Service Code

Shows the service code of your projector.

Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Be sure to turn off the projector and let it cool down completely before cleaning the lens. · Use a canister of compressed air to remove dust. · If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface. · Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile
solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material. Please note that it is normal to have some dust on the lens surface. If it needs lens clean, please never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in "Shutting down the projector" on page 28 and unplug the power cord. · To remove dirt or dust, wipe the case with a soft, lint-free cloth. · To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below: · Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer to "Specification" on page 53 or consult your dealer about the range. · Retract the adjuster feet. · Remove the battery from the remote control. · Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
48

Light Source Information

Getting to know the light source hour
When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating is as follows:
Light Usage Time = (x+y+a) hours, if Time used in the Normal mode = x hours Time used in the ECO mode = y hours Time used in the Custom mode = a hours
For time used in each light source mode shown in OSD menu: · Time used is accumulated and rounded down to an integer in hours. · When time used is less than 1 hour, it shows 0 hours.
To obtain the light source information: Go to Advanced Menu - System > Light Source Information, then press OK. The Light Source Information page is displayed. You can also get the light hour information on the Information menu.

Extending light source life
· Setting Light Source Mode
Go to Advanced Menu - Picture > Advanced Color Settings > Light Source Mode and press t/u to select a suitable light source power from among the provided modes.
Setting the projector in ECO, or Custom mode extends light life.

Light Source Mode Normal ECO Custom

Descriptions Provides full light brightness. Lowers brightness to extend the light source life and decreases the fan noise. Adjusts the light power manually from 50% to 100% in 1% increments.

· Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.
To set Auto Power Off, go to Advanced Menu - System > Operation Settings > Power On/Off Settings > Auto Power Off and press t/u to set the time period.

The light source (LED) can last around 20,000-30,000 hours and no need to be changed during the lifetime of the projector mostly. When it is needed, light source replacement is not user-serviceable. Please contact the service center for assistance.

Indicator
POWER TEMP

LIGHT

Status & Description System Information
Stand-by mode

Powering up

Normal operation

Normal power-down cooling

Download

Color wheel start failure

MT9669 shutdown failed

MT9669 and GD32 communication timed out MT9669 and GD32 communication error

MT9669 and ES858 communication timed out

MT9669 and ES858 communication error Light Source Information
Light is not lit up

Light source EEPROM initialization failed Thermal information Fan 1 error (the actual fan speed is outside the desired speed)

Fan 2 error (the actual fan speed is outside the desired speed)

Fan 3 error (the actual fan speed is outside the desired speed)

Fan 4 error (the actual fan speed is outside the desired speed)

Fan 5 error (the actual fan speed is outside the desired speed)

Temperature 1 error (over limited ambient temperature)

Thermal Sensor 1 open error

Thermal Sensor 1 short error

Temperature 2 error (over limited power supply temperature)
Temperature 3 error (over limited DMD temperature) DMD thermal sensor failed to initialize
Temperature 4 error (over limited color wheel motor axis temperature)
Thermal Sensor 4 open error Thermal Sensor 4 short error Temperature 5 error (over limited LD temperature) Thermal Sensor 5 open error Thermal Sensor 5 short error The temperature of the laser light source 1 does not match The temperature of the laser light source 2 does not match

: Orange on

: Green On

: Red On

: Off

: Orange Flashing

: Green Flashing

: Red Flashing

Troubleshooting

The projector does not turn on.

Cause

Remedy

There is no power from the power cord.

Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.

Attempting to turn the projector on again during the cooling process.

Wait until the cooling down process has completed.

No picture

Cause
The video source is not turned on or connected correctly.
The projector is not correctly connected to the input signal device.
The input signal has not been correctly selected.

Remedy Turn the video source on and check that the signal cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key.

Blurred image
Cause The projection lens is not correctly focused. The projector and the screen are not aligned properly.

Remedy
Adjust the focus of the lens using the focus ring.
Adjust the projection angle and direction as well as the height of the projector if necessary.

Remote control does not work.

Cause

Remedy

The batteries are out of power.

Replace both of the batteries with new ones.

There is an obstacle between the remote control and the projector.

Remove the obstacle.

You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.

Specification

Projector specifications
All specifications are subject to change without notice.

Optical
Resolution 3840 x 2160
Display system 1-CHIP DMD
Lens F = 2.1 to 3.0, f = 16.0 to 25.7 mm
Clear focus range 60" - 200"
Light source Laser
Electrical
Power supply AC 100 - 240V, 50 - 60 Hz (Automatic)
Power consumption 460 W (Max); < 0.5 W (Standby)
Mechanical
Weight 10.5 Kg ± 200 g (23.15 ± 0.44 lbs)
Output terminals
Audio signal output S/PDIF x l HDMI-1 eARC/ARC
3D Sync Out x l
Input terminals
Digital - HDMI-1 (2.1, HDCP 2.2, CEC/ARC/eARC with multichannel audio output) - HDMI-2 (2.1, HDCP 2.2)

Control
RS-232 serial control 9 pin x 1
IR receiver x 2 LAN RJ-45 LAN x 1 USB
- USB-1 (Type A 2.0, 5V 2.0A): USB reader - USB-2 (Type A 2.0, 5V 1.5A): USB reader, USB
charging only for projector power on status, FW update - SERVICE (Type B): for system update
Environmental Requirements
Operating temperature 0°C - 40°C at sea level (Normal mode > 35°C @ Eco light source power)
Storage temperature -20°C - 60°C at sea level
Operating/Storage relative humidity 10% - 90% (without condensation)
Operating altitude 0 - 1499 m at 0°C - 35°C (Normal mode > 35°C @ Eco light source power) 1500 - 3000 m at 0°C - 30°C (Normal mode > 35°C @ Eco light source power) (with High Altitude Mode on)
Storage altitude 30°C @ 0 - 12,200 m above sea level
Repairing
Please visit below website and choose your country to find your service contact window. http://www.benq.com/welcome
Transporting
Original packing or equivalent is recommended.

Dimensions
Projector dimensions

Unit: mm

Timing chart

Supported timing for HDMI (HDCP) input

· PC timings

Resolution

MODE

Refresh Rate (Hz)

Horizontal Frequency
(kHz)

Clock (MHz)

Supported 3D format

Frame Sequen-
tial

Top Bottom

Side by Side

VGA_60

59.940

31.469

25.175

640 x 480

VGA_72 VGA_75

72.809 75.000

37.861 37.500

31.500 31.500

VGA_85

85.008

43.269 36.000

SVGA_60

60.317

37.879

40.000

800 x 600

SVGA_72 SVGA_75

72.188 75.000

48.077 46.875

50.000 49.500

SVGA_85

85.061

53.674 56.250

XGA_60

60.004

48.363 65.000

1024 x 768

XGA_70 XGA_75

70.069 75.029

56.476 60.023

75.000 78.750

XGA_85

84.997

68.667 94.500

1280 x 720

1280 x 720_60

1280 x 720_120

120

45.000 90.000

74.250 148.500

1280 x 768

1280 x 768_60 (Reduce Blanking)
1280 x 768_60

60 59.870

47.396 47.776

68.25 79.5

WXGA_60

59.810

49.702 83.500

1280 x 800

WXGA_75

74.934

62.795 106.500

WXGA_85

84.880

71.554

122.500

SXGA_60

60.020

63.981 108.000

1280 x 1024

SXGA_75

75.025

79.976 135.000

SXGA_85

85.024

91.146

157.500

1280 x 960

1280 x 960_60 1280 x 960_85

60.000 85.002

60.000 85.938

108 148.500

1360 x 768

1360 x 768_60 60.015

47.712

85.500

WXGA+_60

59.887

55.935 106.500

1400 x 1050

SXGA+_60

59.978

65.317

121.750

1600 x 1200

UXGA

60.000

75.000 162.000

1920 x 1080@60 HZ

1920 x 1080_60 (CEA-861)

67.5

148.5

1920 x 1200@60 HZ

1920 x 1200_60 (Reduce Blanking)

59.95

74.038

154

1920 x 1080@120 HZ 1920 x 1080_120 120.000

135.000

297

3840 x 2160

3840 x 2160_30 For 4K2K model

67.5

297

3840 x 2160

3840 x 2160_60 For 4K2K model

135

594

· Video timings

Timing

Resolution

Horizontal Frequency
(KHz)

Vertical Frequency
(Hz)

Dot Clock Frequency
(MHz)

Supported 3D format

Frame Frame

Sequen- Pack-

tial

ing

Top Bottom

Side by Side

576p 720 x 576

31.25

720/50p 1280 x 720

37.5

74.25

720/60p 1280 x 720

45.00

74.25

1080/24P 1920 x 1080

74.25

1080/25P 1920 x 1080

28.13

74.25

1080/30P 1920 x 1080

33.75

74.25

1080/50i 1920 x 1080

28.13

74.25

1080/60i 1920 x 1080

33.75

74.25

1080/50P 1920 x 1080 56.25

148.5

1080/60P 1920 x 1080

67.5

148.5

1080/120p 1920 x 1080

135

120

297

2160/24P 3840 x 2160

297

2160/25P 3840 x 2160 56.25

297

2160/30P 3840 x 2160

67.5

297

2160/50P 3840 x 2160

112.5

594

2160/60P 3840 x 2160

135

594

· p: Supports auto-detecting and manually setting 3D format.
· V: Supports manually setting 3D format.
· The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

RS232 command

RS232 pin assignment

No.

Serial

No.

GND

Serial NC RTSZ CTSZ NC

Function
Power
Picture Mode Picture Setting

Type
Write Write Read Write Write Write Read Write Write Write Write Write Write Write Write Write Write Write Read Write Write Write Read Write Write

Operation
Power On Power Off Power Status HDMI1 HDMI 2 USB Reader Current source Bright Bright Cinema FILMMAKER MODE Cinema(Rec.709) User ISF Day ISF Night 3D HDR10 HDR10+ HLG Picture Mode Contrast + Contrast Set Contrast value Contrast value Brightness + Brightness -

ASCII
<CR>*pow=on#<CR> <CR>*pow=off#<CR> <CR>*pow=?#<CR> <CR>*sour=hdmi#<CR> <CR>*sour=hdmi2#<CR> <CR>*sour=usbreader#<CR> <CR>*sour=?#<CR> <CR>*appmod=bright#<CR> <CR>*appmod=brightcine#<CR> <CR>*appmod=filmmaker#<CR> <CR>*appmod=cine#<CR> <CR>*appmod=user#<CR> <CR>*appmod=isfday#<CR> <CR>*appmod=isfnight#<CR> <CR>*appmod=threed#<CR> <CR>*appmod=hdr#<CR> <CR>*appmod=hdr+#<CR> <CR>*appmod=hlg#<CR> <CR>*appmod=?#<CR> <CR>*con=+#<CR> <CR>*con=-#<CR> <CR>*con=value#<CR> <CR>*con=?#<CR> <CR>*bri=+#<CR> <CR>*bri=-#<CR>

Function
Picture Setting (continued)

Type
Write Read Write Write Write Read Write Write Write Read Write Write Write Read Write Write Write
Write
Read Write Write Write Write Read Write Write Read Write Write Read
Write
Write

Operation

ASCII

Set Brightness value

<CR>*bri=value#<CR>

Brightness value

Color +

<CR>*color=+#<CR>

Color -

<CR>*color=-#<CR>

Set Color value

<CR>*color=value#<CR>

Color value

<CR>*color=?#<CR>

Sharpness +

<CR>*sharp=+#<CR>

Sharpness -

<CR>*sharp=-#<CR>

Set Sharpness value

<CR>*sharp=value#<CR>

Sharpness value

<CR>*sharp=?#<CR>

Flesh Tone +

<CR>*fleshtone=+#<CR>

Flesh Tone -

<CR>*fleshtone=-#<CR>

Set Flesh Tone value

<CR>*fleshtone=value#<CR>

Flesh Tone value

<CR>*fleshtone=?#<CR>

Color Temperature-Warm <CR>*ct=warm#<CR>

Color Temperature-Normal <CR>*ct=normal#<CR>

Color Temperature-Cool <CR>*ct=cool#<CR>

Color Temperature-lamp native

<CR>*ct=native#<CR>

Color Temperature Status <CR>*ct=?#<CR>

Aspect 4:3

Aspect 16:9

Aspect 2.35:1

Aspect Auto

Aspect Status

Vertical Keystone +

<CR>*vkeystone=+#<CR>

Vertical Keystone -

<CR>*vkeystone=-#<CR>

Vertical Keystone value <CR>*vkeystone=?#<CR>

Horizontal Keystone +

<CR>*hkeystone=+#<CR>

Horizontal Keystone -

<CR>*hkeystone=-#<CR>

Horizontal Keystone value <CR>*hkeystone=?#<CR>

Reset current picture settings

<CR>*rstcurpicsetting#<CR>

Reset all picture settings <CR>*rstallpicsetting#<CR>

Function
Operation Settings
Baud Rate Lamp Control

Type
Write
Write
Write
Write Read Read Write Write Write Write
Write Read Write Write Read Write
Write
Read Write Write Write Write Write Read Read Write Write Write

Operation

ASCII

Projector Position-Front Table

Projector Position-Rear Table

Projector Position-Rear Ceiling

Projector Position-Front Ceiling

Projector Position Status <CR>*pp=?#<CR>

Quick auto search status <CR>*QAS=?#<CR>

Menu Position - Center

<CR>*menuposition=center#<CR>

Menu Position - Top-Left <CR>*menuposition=tl#<CR>

Menu Position - Top-Right <CR>*menuposition=tr#<CR>

Menu Position - BottomRight

<CR>*menuposition=br#<CR>

Menu Position - BottomLeft

<CR>*menuposition=bl#<CR>

Menu Position Status

<CR>*menuposition=?#<CR>

Direct Power On-on

<CR>*directpower=on#<CR>

Direct Power On-off

<CR>*directpower=off#<CR>

Direct Power On-Status <CR>*directpower=?#<CR>

Standby Settings-Network on

<CR>*standbynet=on#<CR>

Standby Settings-Network off

<CR>*standbynet=off#<CR>

Standby Settings-Network Status

<CR>*standbynet=?#<CR>

9600

19200

38400

57600

115200

Current Baud Rate

Lamp

Normal mode

<CR>*lampm=lnor#<CR>

Eco mode

<CR>*lampm=eco#<CR>

Dynamic Black

<CR>*appmod=dynamic#<CR>

Function
Lamp Control (continued)
Miscellaneous

Type
Write
Write
Read
Read Read Read Read Read Read Write Write Read Write Write Read Write Write Write Write Write Write Write Write Read Write Write Write Write Write Write Write Write

Operation

ASCII

Custom mode

<CR>*lampm=custom#<CR>

Light level for custom mode

<CR>*lampcustom=value#<CR>

Light level status for custom mode

<CR>*lampcustom=?#<CR>

Lamp Mode Status

<CR>*lampm=?#<CR>

Model Name

<CR>*modelname=?#<CR>

System F/W Version

<CR>*sysfwversion=?#<CR>

Scaler F/W Version

<CR>*scalerfwversion=?#<CR >

Lan F/W Version

<CR>*lanfwversion=?#<CR>

MCU F/W Version

<CR>*mcufwversion=?#<CR >

Blank On

<CR>*blank=on#<CR>

Blank Off

<CR>*blank=off#<CR>

Blank Status

<CR>*blank=?#<CR>

Menu On

Menu Off

Menu Status

Down

Right

<CR>*right#<CR>

Left

Enter

<CR>*enter#<CR>

Back

Source Menu On

<CR>*sourmenu=on#<CR>

Source Menu Off

<CR>*sourmenu=off#<CR>

Source Menu Status

<CR>*sourmenu=?#<CR>

3D Sync Off

3D Sync On

3D Auto

3D Sync Top Bottom

3D Sync Frame Sequential <CR>*3d=fs#<CR>

3D Frame packing

3D Side by side

3D inverter disable

Function

Type

Write

Miscellaneous (continued)

Read Read Write

Write

Read

Write

Read

Write

Read

Write

Read

Write

Read

Write

Read

Write

Color Calibration Read (service only) Write

Read

Write

Read

Write

Read

Write

Read

Write

Read

Write

Read

Service (service only)

Write Read

Operation

ASCII

3D mode Off

<CR>*3dmode=off#<CR>

3D inverter

3D Sync Status

Mac Address

<CR>*macaddr=?#<CR>

High Altitude mode on

<CR>*Highaltitude=on#<CR>

High Altitude mode off

<CR>*Highaltitude=off#<CR>

High Altitude mode status <CR>*Highaltitude=?#<CR>

Set BenQ gamma value <CR>*gamma=value#<CR>

Gamma value status

<CR>*gamma=?#<CR>

Set HDR Brightness value <CR>*hdrbri=value#<CR>

Get HDR Brightness value <CR>*hdibri=?#<CR>

Set Red Gain value

<CR>*RGain=value#<CR>

Get Red Gain value

<CR>*RGain=?#<CR>

Set Green Gain value

<CR>*GGain=value#<CR>

Get Green Gain value

<CR>*GGain=?#<CR>

Set Blue Gain value

<CR>*BGain=value#<CR>

Get Blue Gain value

<CR>*BGain=?#<CR>

Set Red Offset value

<CR>*ROffset=value#<CR>

Get Red Offset value

<CR>*ROffset=?#<CR>

Set Green Offset value

<CR>*GOffset=value#<CR>

Get Green Offset value

<CR>*GOffset=?#<CR>

Set Blue Offset value

<CR>*BOffset=value#<CR>

Get Blue Offset value

<CR>*BOffset=?#<CR>

Primary Color

<CR>*primcr=value#<CR>

Primary Color Status

<CR>*primcr=?#<CR>

Set Hue value

<CR>*hue=value#<CR>

Get Hue value

Set Saturation value

<CR>*saturation =value#<CR>

Get Saturation value

<CR>*saturation =?#<CR>

Set Gain value

<CR>*gain=value#<CR>

Get Gain value

Service mode enable for error report

<CR>*error=enable#<CR>

Error code report

<CR>*error=report#<CR>

Function
Service (service only) (continued)

Type
Read Read Read Read Read Read Read Read Read

Operation
FAN 1 speed FAN 2 speed FAN 3 speed FAN 4 speed FAN 5 speed Temperature 1 Temperature 2 Temperature 3 LED indicator

ASCII
<CR>*fan1=?#<CR> <CR>*fan2=?#<CR> <CR>*fan3=?#<CR> <CR>*fan4=?#<CR> <CR>*fan5=?#<CR> <CR>*tmp1=?#<CR> <CR>*tmp2=?#<CR> <CR>*tmp3=?#<CR> <CR>*led=?#<CR>

References

Adobe PDF Library 16.0.3 Adobe InDesign 17.0 (Windows)