Dri-Eaz HVE3000 Flood Pumper and Inline Booster
Owner's Manual
Manufacturer: DRI-EAZ PRODUCTS, INC.
Address: 15180 Josh Wilson Road, Burlington, WA 98233
Website: www.dri-eaz.com
Phone: 800-932-3030
Patents: http://www.LBpatents.com
Introduction
The high-efficiency HVE3000 is designed for commercial use. It functions as a flood pumper to quickly remove excess liquid water for flood remediation and as an inline truckmount booster to extend the effective vacuum hose length for carpet extraction and cleaning.
Read and Save These Instructions
Safety Instructions
- ⚠️ WARNING: Do not alter or modify your HVE3000. Use only authorized replacement parts from Dri-Eaz Products, Inc. Modifications or unapproved parts can create a hazard and void your warranty. Contact your authorized Dri-Eaz distributor for assistance.
- ⚠️ WARNING: Hazards include electric shock, vacuum impeller, and hot surfaces.
- Do not leave the appliance plugged in. Unplug from the outlet when not in use and before servicing.
- Do not allow children to use this appliance as a toy. Close attention is necessary when used by or near children.
- Do not pull or carry by the cord, use the cord as a handle, close a door on a cord, pull a cord around sharp edges or corners, or run the appliance over cords. Keep cords away from heated surfaces.
- Do not unplug by pulling on the cord. Grasp the plug, not the cord, to unplug.
- Do not handle the plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not use to pick up flammable or combustible liquids (e.g., gasoline) or in areas where they may be present.
- Connect only to properly grounded outlets. Refer to Grounding Instructions.
- To reduce the risk of fire and electric shock due to internal component damage, use only VersaClean cleaning fluids intended for this appliance.
- Use indoors only.
- Store indoors only and protect from freezing.
- Do not expose to rain or snow.
- Secure each power cord into the IEC receptacles on the handle before use. Do not operate without cords locked in place.
Grounding Instructions
This appliance must be grounded. Grounding provides a path of least resistance for electric current to reduce the risk of electric shock in case of malfunction or breakdown. The appliance is equipped with cords having equipment-grounding conductors and grounding plugs. Plugs must be inserted into appropriately installed and grounded outlets in accordance with all local codes and ordinances.
⚠️ WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Consult a qualified electrician or service person if you are in doubt about outlet grounding. Do not modify the provided plugs; if they do not fit the outlets, have proper outlets installed by a qualified electrician.
This equipment is for use on a circuit with a nominal rating of no more than 120V. It is factory-equipped with a specific electric cord and plug for connection to a proper electric circuit. Ensure the appliance is connected to outlets with the same configuration as the plugs. Do not use an adapter. If reconnection is needed for a different type of electric circuit, it must be done by qualified service personnel.
Handle the Unit Carefully
Always operate the unit on a stable, level surface. Do not drop or place where it could fall. Rough treatment can damage the unit and create a hazardous condition or void the warranty.
This unit is intended for household and commercial use.
Before You Begin
Warranty Registration: Visit warranty.drieaz.com to register your purchase. Registration helps Dri-Eaz assist you with usage, maintenance, or servicing and allows them to contact you with important safety information. For service, have your equipment model, serial number, and original proof of purchase ready and contact your distributor for a Return Material Authorization (RMA).
HEPA Filter Use and Foam Control
- Install the HEPA filter when using the HVE3000 on Category 3 restoration jobs or where quieter operation is preferred.
- Remove and discard the HEPA filter at the end of all Category 3 restoration jobs. Hearing protection is recommended when the filter is not in place.
- Replace the HEPA filter if it gets wet during operation.
- For all other jobs, operating the unit without the HEPA filter is recommended.
- Use defoaming chemicals whenever foam is present in the waste tank.
- If foam/water is pulled through the vacuum blowers, remove the hose/wand and run the blower unit for 5 minutes to dry out the system before storing.
Failure to follow these instructions can damage the vacuum system and will void the warranty.
Maintenance
- Replace vacuum blower brushes after 800 hours of operation.
- Detailed instructions for maintenance procedures are available in the owner's manual, downloadable from HVE3000.DriEaz.com.
Parts Identification
The unit includes various components:
- Front Components: Filter basket cover, Vacuum inlet (from extraction tool), Cover assembly latches (x4), Gravity drain hose (keep capped when not in use), Grab handle/vacuum hose guide (direct hose through guide to avoid tipping), and a 25 ft. section of 2 in. vacuum hose.
- Rear Components: Handle, Vacuum outlet (connect to truckmount, keep capped when not in use), Control panel and power cord sockets, Power cord lock (secures plugs), Power cord retention clips, Automatic pumpout drain outlet (1½ in. outlet, use ¾ in. fitting for garden hose, keep capped when not in use), and HEPA exhaust filter grill (thumbscrews for easy filter replacement).
- Control Panel: Features include the Automatic Pumpout switch (P), Vacuum blower switches (1, 2 for LOW, MEDIUM, HIGH settings), and Power cord sockets (A and B).
- IMPORTANT: Secure power cords into sockets with the lock.
- Independent Circuit Indicator Light: A bright green light indicates proper connection to separate circuits. No light means circuits are shared or only one cord is connected. Ensure the green light is illuminated when using both power cords.
- Before First Use: Install the grab handle/vacuum hose guide using the provided screws. Use the included Velcro straps to secure the extractor hose when not in use.
Extraction Mode Setup
To remove water quickly and effectively from flooded structures:
- Remove the HEPA filter for Category 1 or 2 restoration jobs. The HEPA filter is intended only for Category 3 jobs.
- Connect the vacuum hose to the vacuum inlet.
- Connect one or two power cords based on job requirements. The second cord must connect to a separate 15 amp circuit.
- NOTICE: Plug power cords into separate GFCI-protected 115 volt outlets rated for at least 15 amps. Plug cords firmly into the unit base first and secure them with the cord clip.
- NOTICE: Connect ONLY to two separate 15A circuits. A green light indicates correct connections; no light means circuits are shared or only one cord is used.
- For automatic pumpout, connect the pumpout hose to the pump outlet and turn the pump switch ON. Use a hose no smaller than 5/8 inch and ensure it has no kinks. For better performance, see "Maximizing Pumpout Performance."
- NOTICE: Before turning the pump on, attach a drain hose and place its end in an approved drain. Check local authorities for proper wastewater disposal. Operating the pump without a drain hose can cause injury.
- NOTICE: Avoid contact with water draining from the pump outlet. Water is pressurized and may exit with force. It may contain hazardous chemicals or contaminants.
- Turn on vacuum pump(s) to LOW, MED, or HIGH. The machine can operate with one or both vacuum pumps. For maximum vacuum performance, turn on both Vacuum Pump 1 and Vacuum Pump 2.
For use as a truckmount extraction booster, refer to "Booster Mode." Keep the truckmount outlet capped when not in use.
Extraction Operation Tip: Place the HVE3000 as close as possible to the end of the hose run nearest the wand or extraction tool to maximize vacuum boost.
Truckmount Booster Setup
Use the HVE3000 with a truckmount extractor to provide additional extraction power. It has been tested for hose runs up to 300 ft. (90 m). For optimal performance, use the shortest hose runs possible.
- NOTICE: Do not operate with a truckmount producing vacuum pressures greater than 12 in. Hg (164 in. H2O), as this could damage the unit and void the warranty.
- NOTICE: Do not operate with water temperatures exceeding 140° F (60° C), as this could damage the unit and void the warranty.
- Connect the vacuum hose to the vacuum inlet.
- Connect one or two power cords depending on job requirements. The second cord must connect to a separate 15 amp circuit. A green light indicates correct connection to separate circuits.
- WARNING: Plug power cords into separate GFCI-protected 115 volt outlets rated for at least 15 amps. Plug cords firmly into the unit base first and secure them with the cord clip.
- NOTICE: Connect ONLY to two separate 15A circuits. A green light indicates correct connections; no light means circuits are shared or only one cord is used.
- Connect the pumpout hose to the pump outlet and turn the pump switch ON. For maximum pumpout performance, use a 1½ in. outlet hose.
- Attach the vacuum hose to the truckmount via the vacuum outlet.
- Turn on vacuum pump(s) to LOW, MED, or HIGH. For maximum vacuum pressure, turn on both Vacuum Pump 1 and Vacuum Pump 2.
Truckmount Booster Operation Tip: Place the HVE3000 as close as possible to the end of the hose run nearest the wand or extraction tool to maximize vacuum boost.
Maximizing Pumpout Performance: The sump pump outlet has a 1½ in. barbed fitting for a 1½ in. drain hose. Using a larger diameter drain hose ensures maximum pumpout performance. A standard garden hose can be used with the supplied ¾ in. reducer fitting.
- NOTICE: Before turning the pump on, attach a drain hose and place its end in a suitable drain. Operating the pump without a drain hose can cause injury.
- NOTICE: Avoid contact with draining water from the pump outlet. Water is pressurized and may contain hazardous chemicals or contaminants.
Airflow Shut-off: The HVE3000 automatically shuts off airflow to the vacuum pumps when the recovery tank is full, preventing water and debris from entering the motors. If the tank is dirty or foamy, the float may not function correctly. A high-pitched whine and lack of vacuum may indicate the float has engaged or the tank is full/foamy. Check and empty the tank if necessary, and use a defoamer if foam is present.
Maintenance
⚠️ WARNING: ELECTRIC SHOCK HAZARD. Unplug the unit before performing any maintenance.
Before Each Use
- Inspect the electrical cord for fraying, cuts, or other damage. Do not use if damaged; call 800-932-3030 to find a service center.
- Check the filter basket (Fig. D). Clogged filters significantly reduce performance.
- Use a HEPA filter for Category 3 jobs.
- Check the sump pump float valve (Fig. D). Remove any clogs or obstructions.
- Check the manual drain hose for clogs or kinks.
- Check all hose fittings for cracks, debris, or damaged threads/seals.
- Check the ball float valve and ensure its cover screen is clean. If foaming occurs, place a defoamer cake in the tank.
After Each Use
- Clean the filter basket and top cover. Release cover clamps, remove the cover, and lift out the basket. Rinse the basket, basin, and cover with water.
- Remove and discard the HEPA filter if it is wet. Remove and discard the HEPA filter at the end of all Category 3 restoration jobs.
- Operate the unit for 5 minutes with no filter in place to dry out the vacuum pump.
- Clean the recovery tank, float valve, and airflow shutoff valve. Release cover latches, lift off the cover assembly. With the gravity drain hose directed to a drain, remove debris and wash the tank interior with an all-purpose detergent. Rinse with fresh water and allow to drain completely.
- Slide the airflow shutoff ball valve assembly off the vacuum standpipe (Fig. D). Rinse the valve assembly clean. Ensure the float ball moves freely and is free of debris. Reinstall the ball valve assembly.
- Wipe off the pump, float, float arm assembly, and tank interior with a damp cloth. Allow to dry completely before replacing the cover assembly.
- For maintenance of appearance, wipe interior and exterior surfaces with a damp cloth. For deep cleaning and exterior shine, use an automotive interior treatment product.
Monthly
- Use an all-purpose silicone spray to lubricate wheels, castors, and latches. Wipe up excess spray to prevent slippery surfaces.
As Needed
- Replace HEPA filter if visibly dirty. Access the filter by removing thumbscrews on the cover plate. Replacement filters are sold in packs of four (Dri-Eaz part no. F503).
Special Maintenance Tasks
- Vacuum Pump Motor Brush Replacement (800 hrs): Order kit part no. S506. Instructions are included with the kit.
Pump Inspection and Service (1000 hrs)
- Tools Required: 3/8 in. nut driver/socket with 6 in. extension and ratchet, 3/32 in. socket, 15/16 in. open end wrench, short handled screwdriver.
- Procedure: Remove cover assembly, inspect recovery tank for water, wipe if necessary. Loosen hose clamp on float valve assembly and slip off. Loosen cord clamp on inside wall of tank with 15/16 in. wrench and pull cord to resistance.
Specifications
| Model | HVE3000 High Volume Extractor |
|---|---|
| Weight | 132 lbs. | 60 kg |
| Dimensions (H x W x D) | 40.2 x 22.5 x 23.6 in. (102.1 x 57.2 x 59.9 cm) |
| Power (115V) | 12A (Blower 1 + Pumpout); 13.5A (+ Blower 2) |
| Tank Capacity | 12 gal. | 45 l |
| Safety | Certified to CSA Std C22.2 No. 243, Conforms to UL Std 1017 |
| Maximum Performance Ratings: | |
| Blower 1 (low blower) | 8 in. Hg (108 in. H₂O) |
| Blower 2 (high blower) | 10 in. Hg (136 in. H₂O) |
| Both Blowers | 12 in. Hg (164 in. H₂O) |
| Pumpout Discharge Rate (1½ in. outlet) | 50 gpm |
| Pumpout Discharge Rate (¾ in. outlet) | 12 gpm |
Specifications are subject to change without notice. Some values may be approximate.
Be sure to visit warranty.drieaz.com and register your purchase to ensure you receive any important product releases.
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