Philips WelcomeEye Lite 2 User Manual

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1. SAFETY INSTRUCTIONS

Important! Please carefully read the user manual before installing or using this product.

If you are installing this product for someone else, remember to leave the manual or a copy of it with the end user.

Warning: The various items should be dismantled by an authorised technician only.

Safety measures: To operate this system in complete safety, it is essential that installers, users and technicians follow all the safety procedures described in this manual.

Specific warnings and warning symbols are given for items where necessary.

2. KIT CONTENTS

The kit includes:

3. OVERVIEW

The Philips WelcomeEye Lite 2 videophone consists of an indoor touchscreen monitor and an outdoor unit with one call button and a microphone, loudspeaker and camera for viewing and communicating with the visitor who rings. The intercom panel also features a control output for controlling the opening of a gate motor drive and another powered output for controlling the opening of a side gate.

For effective use, please carefully read this instruction manual.

4. DETAILED DESCRIPTION

Monitor:

Intercom panel:

Connections:

5. PRODUCT INSTALLATION

Important notes and advice:

5.1. Wiring

In order to avoid the risk of interference and malfunction, do not pass the wire for your video doorphone through the same sheath as the electrical wires.

Warning: Do not under any circumstances double wires to increase the wire size.

a. Connecting the videophone (monitor and intercom panel)

Wires to be used: 2 x 0.75 mm² wires up to 60 m long or 2 x 1.5 mm² wires up to 120 m long. Telephone cables of up to 30 m can be used. The wires must be in one piece. There must be no terminal strips or similar connections to avoid altering the signal.

b. Connecting a gate motor drive

Please note: the type of command (complete opening, partial opening for a pedestrian) that the motor drive will perform on request from the monitor cannot be selected from the monitor. The function triggered by the motor drive depends on the input on the motor drive electronic card to which the cables are routed.

The gate output does not provide feedback as to whether the motor drive has taken the command into account or whether it has executed the command correctly.

The intercom provides a dry contact (without power) to be connected to the push button control of the automatic opener.

c. Connecting an electric strike plate or lock

Warning: The output of the intercom panel is designed to control a fail-secure electric strike plate or lock.

Important: the current of the electric strike plate or lock you are controlling must not exceed 1.1 A.

d. RFID badges

RFID badges can be associated with the intercom panel using the monitor. Please refer to the corresponding section in the manual. RFID badges can also be removed from the monitor if lost.

Once linked via the mobile application, RFID badges can be used to open the electric strike plate or gate motor drive connected to the intercom panel.

To open your electric strike plate with an associated badge, quickly swipe your badge over the RFID read zone on the intercom panel, at the bottom right-hand edge of the intercom panel. One short beep confirms the opening of the electric strike plate.

To open your gate motor drive with an associated badge, hold your badge in front of the RFID reader for at least 3 seconds. Two short beeps indicate that the gate is opening.

5.2. Installing the monitor

  1. Position the wall bracket so that the screen of the monitor is approximately 1.60 m above the floor.
  2. Mark the location of the holes by placing the bracket on the wall. Note: if you prefer, you can use the 2 holes in the centre of the bracket, which are designed to match a 68 mm wall recess-mount housing.
  3. Drill.
  4. Use pegs adapted to the type of bracket (those supplied are suitable for solid walls).
  5. Attach the wall bracket.
  6. Connect the two intercom panel wires and the two power supply wires following the wiring diagram.
  7. Position the monitor on the wall bracket.

Warning: during this step, do not connect the power supply to the 230 VAC.

5.3. Installing the intercom panel

Warning: The product must not be connected to the power supply before wiring has been completed.

The locking screw must not be removed. To remove the front of the intercom panel, unscrew the screw using the tool provided. The screw will go in instead of out when you unscrew it: this is normal.

  1. The lens of the panel must be placed at a height of around 1.60 m.
  2. Remove the tamper-resistant screw from underneath the intercom panel, using the tool provided. When unscrewed, the screw retracts into the intercom panel and releases the front panel. Do not force the screw, as this could damage the screw head.
  3. Tilt the front of the panel to remove it.
  4. Remove the protective silicone cover.
  5. Mark the position of the 4 holes on the wall.
  6. Drill.
  7. Use pegs adapted to the type of bracket (the screws provided are suitable for solid walls).
  8. Secure the panel with appropriate screws.
  9. The connection cables must run through the central hole in the intercom panel and exit through the front.
  10. Connect the two wires from the monitor and, if necessary, connect the electric strike plate and the gate (see section 1. Wiring).
  11. Reposition the silicone cover on the connection terminal blocks.
  12. Put the front of the intercom panel back on. Make sure you put the top of the front panel on first so that it hooks onto the top lug of the intercom panel.
  13. Tighten the tamper-resistant screw underneath the intercom panel, using the tool provided. When screwed in, the screw comes out and locks the front panel. Do not force the screw, as this could damage the screw head.
  14. You can now power on the system monitor. When the power is switched on, the Philips logo appears on the monitor.
  15. Press the intercom panel call button to initiate a call and complete the configuration of your installation.

6. MONITOR INTERFACE

Main menu

Lightly touch the screen to turn it on and access the home screen. Then click on the screen to display the main menu.

A. Monitoring function

B. Settings

4 Reset

Here you can reset your monitor. This deletes all personalised settings and all badges stored in the monitor.

7. TECHNICAL SPECIFICATIONS

Monitor:

Intercom panel:

8. FAQ

Failure Cause Solution
The monitor will not turn on. The monitor is not receiving power. Verify that the power supply is properly connected and turned on. Check the polarity on the monitor or at the power supply output.
Does not work when installed for the first time. Poor connection or short circuit on the line Solve the connection problem.
Poor picture and/or sound Environment Check that the wires used have the right gauge and that the connection wires for the videophone are not in the same sheath as the 230 VAC wires.
Delay between the sound coming from the intercom panel and the monitor sound Environment Check that the connection cable is not wrapped around itself.
Distorted colour Connection Check that the connection cable is not wrapped around itself.
Image too bright Camera position Do not expose the camera lens to direct sunlight or a reflective surface.
The volume at the intercom panel is too low Image adjustments Check the settings of the monitor.
The microphone hole on the intercom panel is blocked. Sound adjustment Check that the volume at the intercom panel is correctly set in the monitor sound settings.
The strike plate and gate motor drive are controlled via the monitor, but not with the badges. Programming error Reset and resume the badge programming procedure. Remember: short badge swipe in front of the reader = electric strike plate opens; long badge swipe in front of the reader = gate opens.
Electric strike plate or lock does not work Unsuitable strike plate or lock The electric strike plate or lock to be controlled must preferably be equipped with a mechanical memory. The strike plate current cannot exceed 1.1A. The strike plate or lock to be controlled must be fail-secure, not fail-safe: it must open when the power is on and close when the power is off.
How to add an intercom panel / a monitor It is not possible to add a monitor or intercom panel to this model.

9. TECHNICAL SUPPORT - WARRANTY

This product is guaranteed for parts and labour in our workshops.

The warranty does not cover: consumables (batteries, etc.) and damage caused by misuse, improper use, improper installation, external intervention, damage due to physical or electrical shocks, dropping or atmospheric phenomena.

Warning: Do not use any carboxylic acid, alcohol, or similar chemicals on the product. In addition to damaging your device, the fumes are also hazardous to your health and are explosive. Do not use any tool that can conduct voltage (wire brush, sharp tools, etc.) for cleaning.

The receipt or invoice is proof of purchase date.

Contacts and opening hours of our technical support centres are available if necessary on the website www.philips.com

CARTE DE GARANTIE

Important: veuillez conserver précieusement cette carte de garantie, ainsi que votre preuve d'achat.

Philips and the Philips shield emblem are registered trademarks of Koninklijke Philips N.V. and are used under licence. This product was manufactured and is sold by Avidsen SAS, the sole guarantor of the product.

10. SAFETY PRECAUTIONS

Damage caused by failing to adhere to the manual nullifies the warranty. We will not accept liability for damage resulting from non-compliance!

We will not accept liability for any harm to goods or people caused by improper handling or failure to adhere to safety instructions.

This product was manufactured in total compliance with safety guidelines. In order to maintain this status and provide for the best possible conditions of use, the user must adhere to the safety instructions and warnings in this manual.

Symbol indicates a risk of electrical shock or short-circuiting.

11. FCC/CE WARNING

Note: This equipment has been tested and found to be compliant with the limits of a Class B device, according to European standards in force. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment uses and may emit radio frequency energy and, if not fitted and used according to the instructions, may cause interference to radio communication.

There is no guarantee, however, that interference will not occur in a particular system. If this equipment causes interference to radio or TV reception, which can be established by starting and stopping it, users are encouraged to try to correct the interference using one of the following methods:

12. DECLARATION OF CONFORMITY

AVIDSEN, undersigned, states that radio equipment such as the WelcomeEye Lite 2 is compliant with directive 2014/53/EU. The full text of the EU declaration of conformity is available on the following website: www.avidsen.com

FR. La marque commerciale Philips est une marque déposée par Koninklijke Philips N.V.

EN. The Philips trademarks are registered trademarks of Koninklijke Philips N.V.

NL. De handelsmerken van Philips zijn gedeponeerde handelsmerken van Koninklijke Philips N.V.

DE. Die Philips Warenzeichen sind eingetragene Warenzeichen der Koninklijke Philips N.V.

ES. Las marcas registradas de Philips son marcas registradas de Koninklijke Philips N.V.

PT. As marcas registadas da Philips são marcas registadas da Koninklijke Philips N.V.

IT. I marchi Philips sono marchi registrati di proprietà di Koninklijke Philips N.V.

PL. Znaki handlowe Philips są zarejestrowanymi znakami handlowymi Koninklijke Philips N.V.

Models: V1 Welcome Eye Lite 2 Video Door Phone, V1, Welcome Eye Lite 2 Video Door Phone, Lite 2 Video Door Phone, Video Door Phone, Door Phone

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