TWINS¹ QUICK START GUIDE

Find the full manual in your own language on our website

Available in: Dutch (NL), German (DE), Italian (IT), Spanish (ES), Portuguese (PT), French (FR), Polish (PL), Romanian (RO), Greek (GR).

Visit: www.freshnrebel.com

About Fresh 'n Rebel

We share a genuine and never-ending love for music, fashion and colours, and are bold at heart. We create mobile must-haves that people want to be seen with and really complement someone's style. Fresh 'n Rebel was born in Rotterdam and is still based in this creative and raw soul of the Netherlands. Our urban designs are made for those who dare to go for the unknown and want to surround themselves with good quality and the finest details as much as we do.

Let's Get Started

Diagram: An illustration shows the earbuds inside their charging case. Labels point to the battery indicator, reset button, charging port, and charging LED.

Attention: Before getting started, remove the safety covers from the earbuds and place the earbuds back in the charging case.

Diagram: Two earbuds are shown, with an arrow pointing to the charging case, indicating placement.

First Time Pairing

Step A: Open the charging case and take out the earbuds. They will automatically go into pairing mode. Select "Twins¹" in your Bluetooth menu to connect to your device.

Step B: Every next time you open the charging case, your Twins¹ will automatically turn on and connect to your phone within seconds. When you put the earbuds back and close the charging case, they will automatically disconnect and turn off.

Diagram: A smartphone screen shows a Bluetooth connection menu with "Twins 1" listed as available to connect.

Touch Controls

• Play/Pause: Double tap the left (L) or right (R) earbud. ▶️ / ⏸️
• Voice Assistant: Triple tap the left (L) or right (R) earbud. ?
• Incoming Call: Double tap the left (L) or right (R) earbud to answer. ?
• Decline Call: Press and hold the left (L) or right (R) earbud for 2 seconds. ❌?
• Previous Song: Hold the left (L) earbud for 2 seconds. ⏪
• Next Song: Hold the right (R) earbud for 2 seconds. ⏩
• Hang up Call: Double tap the left (L) or right (R) earbud. ?

LED Behaviour

Earbuds

• Blinking very slowly: Connected
• Blinking: Earbuds are reconnecting to each other
• Blinking very fast: Searching for connection

Case (outside)

• Blinking very slowly: Charging with cable
• Off: Not charging
• On: Fully charged

Case (inside) - Battery Indicator

• 1 LED blinking: Case needs to be charged
• 1 LED (0-25%): Battery remaining in case
• 2 LEDs (25-50%): Battery remaining in case
• 3 LEDs (50-75%): Battery remaining in case
• 4 LEDs (75-100%): Battery remaining in case

Features

• Playtime earbuds: 4 HOURS
• Recharging earbuds: 1.5 HOURS

FAQ

Total Playtime

4 HOURS (earbuds) + 20 HOURS (charging case) = 24 HOURS total playtime (at average use for music and phone calls at 50% volume).

Double Master

Use the left and right earbuds separately or together.

What is Double Master?

• The Double Master functionality means that both earbuds have a built-in microphone, so you can use the earbuds individually (either the right or the left one) or both of them as a pair for stereo sound.
• Single Master means you can use only the right earbud individually or the right and left earbuds together. You can never use the left earbud separately from the right earbud.

I can't seem to get touch control to work, what should I do?

Aim for the LED and try touching with a bit more force.

My earbuds don't turn off automatically when I put them back in the charging case, what can I do?

Is 1 LED blinking inside the charging case? Then the battery level of the case is too low to connect to the earbuds and automatically turns them off. Charge the case and the issue will be solved.

Troubleshooting

One of my earbuds doesn't work anymore, what can I do?

Put the earbuds back in the charging case, close the case and wait 10 seconds before trying again.

How do I solve my connection issues?

• Place the earbuds back inside the charging case and leave the lid open.
• Hold the reset button for 5 seconds until the outside LED is blinking 3 times. Your Twins¹ will reset.

Declaration of Conformity

Hereby, Sitecom declares that this radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.freshnrebel.com. Operating frequency band: 2400 to 2480 MHz. Maximum radio-frequency power transmitted: 8 dBm / 6 mW.

(This declaration is also provided in Dutch, German, Italian, Spanish, Portuguese, French, Polish, Romanian, and Greek.)

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