Doorbell Camera

Features

Front View

The front of the doorbell camera features:

• 1. Motion Sensor: Detects movement.
• 2. Wide-angle Lens: Captures a broad field of view.
• 3. Indicator Light: Shows device status.
• 4. Speaker: Outputs audio.
• 5. Microphone: Captures audio.
• 6. Infrared Lights: For night vision.
• 7. Doorbell Button: ? Press to ring.

Back View

The back of the doorbell camera features:

• 8. Reset Button: ⚙️ Used for resetting the device.
• 9. Micro USB Port: For battery charging.

In the box

• Doorbell Camera
• Mounting Bracket Removal Tool
• Micro-USB Cable
• User Manual

Indicator Light Status

The indicator light provides status information:

• Flashing RED: Device is disconnected from Wi-Fi. It will attempt to reconnect automatically. If it fails, reset and pair the device again.
• Flashing RED and BLUE Alternately: Low battery. Please recharge the device.
• Flashing BLUE: The device is recording.
• Solid RED: The device is charging.
• RED Light Turns OFF: The device is fully charged.

Recharge Your Doorbell

Follow these steps to recharge your doorbell:

1. Remove the mounting bracket: To do this, insert the included mounting bracket removal tool into the hole at the top of the doorbell. Push in until the bracket slides off. [Diagram: Shows a tool being inserted into the top of the doorbell to release the mounting bracket.]
2. Remove the battery tab: [Diagram: Shows a hand pulling a tab from the battery compartment on the back of the doorbell.]
3. Recharge Your Doorbell Before First Use: Use the provided micro-USB cable to charge your doorbell. It takes approximately 10 hours to fully charge, depending on the power source. Ensure you use a power source of at least 5V/1A. A solid RED light indicates charging. The RED light will turn off when fully charged. [Diagram: Shows a micro-USB cable connected to the doorbell's port and a power source, with a red charging indicator.]

Create an Account in the App

To set up and manage your doorbell, you need to create an account in the companion app:

1. Scan the QR code provided in the manual or search for the "Seeing" app in the Apple App Store or Google Play. Download and install the app. [Image description: The "Seeing" app icon, resembling an owl's face, and text indicating "Android/iOS App Download".]
2. Open the app on your cellphone and tap "Sign up". [Image description: A screenshot of the app's login/signup screen with "Login" and "Sign up" buttons.]
3. Enter your email address, set a password, and tap "Sign up". [Image description: A screenshot of the app's signup form with fields for email address, confirm email address, and password.]
4. After activating your account with the email link, log in to the app using your email and password. [Image description: A notification screen indicating an email has been sent for verification, with options to "Resend email" or "Please Log in".]
5. Re-open the app, enter your email address and password, and tap "Log in".

Set Up Your Doorbell in the App

Follow these steps to connect your doorbell:

1. Prepare Your Phone: Ensure your phone is connected to a 2.4GHz Wi-Fi network and that Bluetooth is turned on.
2. Open the App: Sign in to your account and tap the "+" (Add Device) button.
3. Add the Device: Select "Video Doorbell" and choose the M20-V2 model. [Image description: App screenshots showing the "Select Device Type" screen with "Video Doorbell" highlighted, and the model selection screen showing "M20-V2".]
4. Activate Pairing Mode: Press and hold the doorbell button for 8 seconds until the red light starts flashing. You will hear "Entering pairing mode."
5. Connect to a 2.4GHz Network: Go to your phone's Wi-Fi settings and connect to a 2.4GHz Wi-Fi network (Note: 5GHz Wi-Fi is not supported). Return to the app and tap "Next."
6. Set Up Wi-Fi Connection: Select your 2.4GHz Wi-Fi network or enter it manually. Input the Wi-Fi password and tap "Next."
7. Confirm Connection: Verify the Wi-Fi name and password. Tap "Confirm."
8. Scan QR Code (Optional): If prompted, use the doorbell's camera to scan the QR code displayed on your phone.
9. Complete Setup: Once you hear "Device registration successful," your setup is complete. Tap "Confirm."

Install Your Doorbell

Follow these steps to mount your doorbell:

1. Remove the mounting bracket: To do this, insert the included mounting bracket removal tool into the hole at the top of the doorbell. Push in until the bracket slides off. [Diagram: Shows a tool being inserted into the top of the doorbell to release the mounting bracket.]
2. Prepare for mounting: Mark the drill holes on your wall and use a drill bit to create holes. Insert the wall anchors and secure your back plate to the wall with the provided mounting screws. [Diagram: Shows a wall with marked drill holes, anchors being inserted, and the back plate being screwed onto the wall.]
3. Reattach the doorbell: Position the doorbell back onto the mounted plate by slotting it in at the bottom and clicking it into position until it is securely attached. [Diagram: Shows the doorbell being angled and pushed onto the wall-mounted plate, with an arrow indicating the downward click.]

How to Reset Your Doorbell

If you need to reset your doorbell, follow these steps:

1. Remove the mounting bracket: To do this, insert the included mounting bracket removal tool into the hole at the top of the doorbell. Push in until the bracket slides off. [Diagram: Shows a tool being inserted into the top of the doorbell to release the mounting bracket.]
2. Press RESET button on the back of the doorbell: Locate and press the reset button on the back of the device. [Diagram: Shows the back of the doorbell with the reset button highlighted and a finger pressing it.]

Wireless Chime (Optional)

Connect the doorbell camera to a wireless chime to receive an instant alert in your home when someone rings the doorbell. The chime plugs into any outlet or USB port, allowing you to place it anywhere in your home.

Chime Types:

• Outlet Chime: Plugs directly into a wall outlet.
• USB Chime: Plugs into a USB port.

Pairing Instructions:

1. For Outlet Chime: Plug the outlet chime into an outlet and press its pairing button. [Diagram: Shows an outlet chime being plugged into a wall socket and a hand pressing its pairing button.]
2. For USB Chime: Plug the USB chime into a USB port and press its pairing button. [Diagram: Shows a USB chime being plugged into a USB port and a hand pressing its pairing button.]
3. Set up your wireless chime: Before beginning the setup process, ensure that your video doorbell is connected to your phone. Then, press the doorbell button on the camera to pair it with the chime. [Diagram: Shows the doorbell camera with a hand pressing the doorbell button.]
4. Verify Connection: Press the doorbell button again to verify that the chime and doorbell are working properly. [Diagram: Shows the doorbell camera, an outlet chime, and a USB chime, with musical notes indicating sound.]

Please note that the volume of the chime is not adjustable.

Frequently Asked Questions

1. How can I share the device with family members?

Open the app and tap on Settings. From there, you can share the device via QR code or email, and even transfer ownership of the device. The new user must first download the app and create their own account.

2. Why can't I change the settings?

Only the owner account can change settings, delete videos, and share the device. Shared accounts do not have these options.

3. How many users can view the device at the same time?

The owner account can share the device with up to 8 other accounts. Up to 3 users may view the video feed at once, but only 1 user can use the intercom.

4. Is the 5GHz Wi-Fi supported?

No, the camera only works with 2.4GHz Wi-Fi. Please separate your Wi-Fi bands by giving the 2.4 GHz and 5 GHz networks each a unique separate SSID (network name). Then connect your device to the 2.4GHz Wi-Fi.

5. Why is my Wi-Fi signal weak?

Your camera may be too far from your wireless router, or there may be obstructions reducing signal strength. You might want to reposition your router or get a signal extender/repeater.

6. Why is the camera offline?

The camera being offline means it is disconnected. There could be a few reasons for this:

• If the camera has run out of power, you will need to recharge it.
• The Wi-Fi signal is weak, causing disconnection. Please improve your Wi-Fi signal and reconnect the device.
• If the Wi-Fi is unstable, the device might go offline or experience interruptions frequently. You can try restarting the router and reconnecting the Wi-Fi to see if it helps. A good Wi-Fi connection is essential since the device is outside the house.

7. How can I adjust the human detection accuracy?

Open the app and tap on Settings. Then tap on Motion Settings. Here, you can select the desired human detection accuracy from three options: low, medium, and high. We recommend choosing medium. The high setting provides the strictest detection level, meaning the device will be triggered only when it is entirely certain that the moving object is a human. However, this stringent setting might cause the device to overlook a human figure, resulting in a missed notification.

• High Accuracy: The device will record videos less frequently, ensuring maximum battery life.
• Medium Accuracy: Medium battery life.
• Low Accuracy: The device will record videos more frequently, leading to the shortest battery life.

If the areas you're monitoring experience excessive or repetitive motions, like children playing in the yard, you may receive numerous alerts, which can rapidly deplete the battery of devices. The human detection accuracy settings are designed to help you receive the notifications you want while preserving battery life.

8. How can I enable notifications on my phone?

1. Open the app. From the Device page, tap the Settings icon ⚙️, then tap the Motion Detection icon. Here, you can choose whether to turn Motion Alerts on or off.
2. Open your phone's settings. Navigate to "App Management" and "Notification Settings," then locate the app. Ensure all permissions and notifications are enabled for the app.

Contact Us

If you require further assistance, feel free to reach out to the NUMLAKE TECH LIMITED support team. Email them at service@seeing.store or use the app's support feature. Please include your product's model (M20-V2) and the retailer's name. Thank you.

[Diagram: Shows the "Seeing" app interface with options like "My Device", "Clear Cache", "Account", "Scanning", "About Seeing", and a prominent "Get support" button.]

FCC Statement

Product Name: Doorbell Camera

Model: M20-V2

FCC ID: 2BN8F-VDM20-V2

Power supply: DC 3.7V From battery and DC 5.0V From external circuit

Manufacturer: NUMLAKE TECH LIMITED, UNIT 1505, 15/F WORKINGPORT COMMERCIAL BUILDING, 3 HAU FOOK STREET TSIM SHA TSUI HongKong, China

Information to User

Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

EU & UK Compliance Notice

CE Simplified EU Declaration of Conformity: This device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU.

Test standards:

• ETSI EN 300 220–1 V3.1.1 (2017-02)
• ETSI EN 300 220-2 V3.2.1 (2018-06)
• ETSI EN 300 328 V2.2.2 (2019-07)
• ETSI EN 301 489–1 V2.2.3 (2019–11)
• ETSI EN 301 489-3 V2.1.1 (2019-03)
• ETSI EN 301 489-17 V3.2.4 (2020-09)
• EN 55032:2015+A11:2020/EN 55035:2017+A11:2020
• EN IEC 61000-3-2:2019/A1:2021
• EN 61000-3-3:2013/A2:2021/AC:2022
• EN IEC 62311:2020
• EN IEC 62368-1:2020+A11:2020

UKCA Simplified UK Declaration of Conformity: This device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations (S.I. 2017 No. 1206).

Test standards:

• BS EN IEC 62311: 2020
• BS EN IEC 62368-1:2020+A11:2020
• ETSI EN 301 489-1 V2.2.3 (2019-11)
• ETSI EN 301 489-3 V2.3.2 (2023-01)
• ETSI EN 301 489-17 V3.2.4 (2020-09)
• ETSI EN 300 328 V2.2.2 (2019-07)
• ETSI EN 300 220-1 V3.1.1 (2017-02)
• ETSI EN 300 220-2 V3.2.1 (2018-06)

This device is in compliance with the Directive (EU) 2015/863 - Amendment of EU RoHS Directive 2011/65/EU Annex II.

Test standards:

• IEC 62321-3-1:2013
• IEC 62321-4:2013+AMD1:2017
• IEC 62321-5:2013
• IEC 62321-6:2015
• IEC 62321-7-1:2015
• IEC 62321-7-2:2017
• IEC 62321-8:2017

Environmentally Friendly Disposal

Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valuable raw materials and the treatment of toxic substances. [Icon: A crossed-out wheeled bin, indicating separate collection for electrical waste.] ?️