MEMOplanner Medium 4 User Manual

Introduction

MEMOplanner is a digital calendar designed to provide cognitive support in daily life, assisting individuals who require extra support with time, planning, and visual clarity. It offers an easy-to-understand overview of the day, week, and month, aids in orientation, presents time in a simplified manner, and provides clear, personalized reminders.

⚠️ WARNING: This product should not be used as the sole support for medication, medical treatment, or other critical activities.

MEMOplanner is highly customizable to the user's needs and abilities, allowing the use of personal images or pre-loaded ones. Users can select which functions are accessible. The MEMOplanner Go app can be installed on smartphones or tablets for on-the-go planning support when the MEMOplanner device is not available. The myAbilia web service enables support persons to update MEMOplanner remotely. This user manual guides you through the use of MEMOplanner Medium 4. For more detailed information on specific functions, refer to the MEMOplanner Reference Manual.

Intended Purpose

MEMOplanner Medium 4 is a digital calendar intended for individuals needing enhanced cognitive support for time, structure, planning, and visual clarity. It is designed for indoor use in homes, schools, or work environments.

Terminology

This user manual uses the following terminology:

• Device: The hardware on which MEMOplanner is installed.
• Home Button (?): A function button used to return to the home screen.
• Start Screen: The device's start menu. Pressing the Home button always returns to the start screen. The MEMOplanner application is always the home screen on MEMOplanner Medium.
• myAbilia: A web service for MEMOplanner and other Abilia products. Account types include Users, Support Persons, and Administrators.
• Settings Menu (⚙️): A list of settings accessible via the Settings icon in the Menu function. The settings menu can be hidden. Navigation path: Menu | Settings | Calendar | General.
• Initial Setup: Image archive, templates, and checklists that can be added during the first login.
• User: The person who receives MEMOplanner as an aid.

myAbilia and Support

myAbilia

myAbilia is a web service for MEMOplanner and other Abilia products. It allows users to manage their calendar, checklists, and image archive via a web browser on any smartphone, tablet, or computer. It also enables inviting support persons to update MEMOplanner via the internet. A myAbilia user account is required to use MEMOplanner, though direct use of the web service or internet connection on the device is not necessary except for initial login.

Roles in myAbilia

myAbilia has different account types based on purpose, with the User at the center. Users may need help from a Support Person to update MEMOplanner with relevant information. An Administrator may be needed for specific operations; this person manages accounts and licenses without accessing the user's personal information.

Customize myAbilia

On the "My profile" page, under the "Modules" tab, you can choose which modules to display in myAbilia. If the same myAbilia account is used on different devices (e.g., MEMOplanner and Handi), you can select which calendar to view. Navigation: www.myabilia.com | My profile | Modules.

Share myAbilia Calendar

By creating an ICS subscription link for the myAbilia calendar, it can be displayed in other calendar programs like Outlook and Google. Instructions are available on myAbilia.

Support

Abilia provides support for MEMOplanner Medium 4, the myAbilia web service, and the MEMOplanner Go app. For support, refer to the Contact Information on the last page of this document.

User Account and License

Using MEMOplanner requires a myAbilia user account and a valid license.

User Account in myAbilia

The user account provides the following functions:

• Stores all user data (activities, templates, image archive, checklists) in myAbilia's cloud storage.
• Logging off the device results in data loss from the device.
• Logging into the MEMOplanner Go app synchronizes all data with the app.

Create myAbilia Account via MEMOplanner

To create a myAbilia user account, follow these steps:

1. Go to the login page, either by starting an unused MEMOplanner or logging out the current user. For more information, see the Reference Manual.
2. Click "Create Account".
3. Enter username or email address and password. Confirm password.
4. Check the boxes to confirm you have read and accept Abilia's Terms of Use and Privacy Policy.
5. Click "Create Account". The account can be used immediately.

Create myAbilia Account via myAbilia

Standalone Account, with Email Address

This is the procedure for creating a user account not linked to an administrator:

1. Go to www.myabilia.com and click "Create Account".
2. Select "User".
3. Enter name and active email address.
4. Check the boxes to confirm you have read and accept Abilia's Terms of Use and Privacy Policy.
5. Click "Create Account". A welcome email will be sent from myAbilia to the provided email address. Select a password by clicking the link in the welcome email.

Account Linked to an Administrator, with a Username

This is the procedure if you are an administrator creating a user account:

1. Log in as an administrator at www.myabilia.com.
2. Go to "My Users" in the menu and select "Add User".
3. Enter the name and select "Account with username".
4. Enter username and password. Choose whether to be a support person for the user and have access to all user data.
5. Click "Create". Done!

Remove User Account (myAbilia)

To remove a user account, contact Abilia support. For support, see Contact Information on the last page.

MEMOplanner License

MEMOplanner Medium 4 has a license granting access to the myAbilia web service and the MEMOplanner Go app. Upon logging into MEMOplanner Medium 4, the license is linked to the user account. When the license expires, MEMOplanner Medium 4 will become "offline," meaning it will not synchronize with myAbilia, and user data cannot be recovered. Warnings are provided well in advance of license expiration (3 months, 3 weeks, 3 days). Support persons and administrators linked to the user receive an email reminder about the expiring license. License renewal can be ordered from Abilia by providing the license key, found in the reminder email or within MEMOplanner (see Chapter 9). When Abilia renews the license and the device has an internet connection, the license period is updated in MEMOplanner.

Product Overview

Diagram showing the MEMOplanner Medium 4 device with numbered components:

• 1. Volume button
• 2. Power button
• 3. Power adapter socket (USB-C)
• 4. SIM/SD card slot
• 5. Headphone/speaker jack
• 6. Speaker
• 7. Front camera
• 8. Rear camera

References in this user manual are in the format "(X)", where X refers to a point in the list above.

Starting MEMOplanner

Check Contents

MEMOplanner is delivered with the following items:

• MEMOplanner Medium 4
• Power adapter with USB-C cable
• Table stand
• Wall mount
• Soft case
• Screen protector
• Microfiber cloth
• User Manual (this document)
• Reference Manual
• Quick Guide
• Introduction Start-up

Connect Power Adapter

Follow these steps to connect the power adapter:

1. Connect the power cable to the power plug.
2. Connect the power plug to the socket on the power adapter (3).
3. Connect the power adapter to a wall outlet.

You can press the Power button (2) to view the charging status on the screen.

Start Device

1. Start the device by pressing the Power button (2) until the screen flashes.
2. Wait a moment for the device to start. A "Welcome" window will appear, followed by the first page of a configuration wizard.

Configuring the Device

Upon startup, a configuration wizard will guide you through device settings.

Connect to Internet

An internet connection is required for initial login. Later, the device does not need an internet connection unless external assistance is required. Select the wireless network (Wi-Fi) to connect to. If Wi-Fi is unavailable, a temporary hotspot can be created on a mobile phone.

Select Text-to-Speech Voices to Install

Choose whether to install one or more text-to-speech voices. Voices can be downloaded later (see 6.3.4 Speech Support). If you choose to download voices during setup, you do not need to wait for the download to complete; you can proceed with the startup process.

Log In / Create User Account

Enter your myAbilia username and password, then click "Log In". You can also create a new user account (see 2.2 Create myAbilia Account via MEMOplanner).

Add Initial Setup

If the user account is new, you can add an initial setup including an image archive, activity templates, timer templates, and checklists.

Image Archive

Approximately 300 images are included in the initial setup. The image archive can be customized via myAbilia. You can add your own images or more images from the myAbilia image archive.

Activity Templates

Activity templates are pre-defined activities that make it easier and faster to add new activities. An activity template can include a name, image, checklist, and reminder. The initial setup includes a few example activity templates, which can be modified later in MEMOplanner or via myAbilia.

Timer Templates

Timer templates are pre-defined timers that simplify starting a timer. A timer template has a duration, name, and an optional image. The initial setup includes a few example timer templates, which can be modified later in MEMOplanner or via myAbilia.

Checklists

A checklist can be linked to an activity, useful for breaking down tasks (e.g., morning routines). Checklists can be created directly within an activity or selected from your checklist library. The initial setup includes example checklists. The checklist library can be managed via myAbilia at any time.

Getting Started with MEMOplanner

Here are some things to remember when starting with MEMOplanner.

Determine Placement

MEMOplanner should be placed where the user can benefit most from it.

• MEMOplanner should have a fixed location and be moved infrequently. Use the included wall mount and install the device in a suitable location (see 5.1.1 Mount Wall Bracket).
• MEMOplanner should have a fixed location but be easily movable. Use the included table stand.

If the device is always in a fixed location and connected to power, it is recommended to set the screen to always be on (see 6.4 Screen Timeout).

Mount Wall Bracket

⚠️ WARNING: Mount MEMOplanner correctly. Improper mounting can cause personal injury or damage to the device.

MEMOplanner can be mounted on a wall using the included wall bracket. Mount the bracket with a screw suitable for the device's base. MEMOplanner must be mounted and used in portrait mode.

How to mount the wall bracket:

1. Hold MEMOplanner with the first bracket attachment in the desired position.
2. Remove MEMOplanner, but keep the wall bracket in place. Mark the hole.
3. Screw on the wall bracket.
4. Place MEMOplanner into the first wall bracket and attach the second bracket.
5. Remove MEMOplanner and mark the hole. Then screw the second wall bracket onto the wall.

Mount Table Stand

1. Angle the holes on the table stand upwards.
2. Choose the desired tilt for MEMOplanner by selecting a pair of holes. Push the arch down into the selected hole pair. ℹ️ NOTE: Ensure the arch is pushed down to the bottom for stability.
3. Tilt MEMOplanner towards the stand.

Determine Need for Extra Speakers

It is crucial that alarms from MEMOplanner are always heard clearly. Depending on the device's placement, external speakers may be necessary (see 6.3.6 External Speakers).

Prepare for Remote Assistance (myAbilia)

Remote assistance allows a support person to update MEMOplanner remotely, such as adding activities or customizing the image archive. A support person can log into the myAbilia web service from their smartphone, tablet, or computer at any time to make desired changes. For MEMOplanner to access these changes, the device must be connected to the internet. To add support persons to your user account:

1. Start a web browser on any smartphone, tablet, or computer. Log in with your user account at www.myabilia.com.
2. Click the gear icon tab and select the "Support Persons" function.
3. Click "Invite Support Person".
4. Enter the email address of the desired support person. Click "Invite".
5. myAbilia will send an email to the support person.

Read more about myAbilia in Chapter 1.4 myAbilia.

Customizing Initial Setup (myAbilia)

During the initial setup of MEMOplanner, you can choose to add an initial setup (see 4.6 Add Initial Setup). Much of the initial setup content is exemplary and needs to be customized for the user via myAbilia.

Procedure to customize the initial setup:

1. Start a web browser on any smartphone, tablet, or computer. Log in with your user account at www.myabilia.com.
2. Click the Image Archive icon to customize the image archive.
3. Click the "Standard Activities" icon to customize activity templates.
4. Click the "Standard Timers" icon to customize timer templates.
5. Click the Checklist icon to customize checklists that need to be linked to activities in MEMOplanner.

Create MEMOplanner Settings

MEMOplanner can be highly customized to the user's needs and abilities. All settings are made via the settings menu. Navigation path: Menu | Settings.

Here are some examples of what the user should consider when configuring MEMOplanner:

• Which view should be the start page: day, week, month, menu, image calendar?
• How should the day calendar be displayed: as a time column or a list?
• What portion of the day should be shown in the day calendar?
• Should activities be editable by the user?
• What alarm sound should be the default?
• Should day colors be shown in the calendar view?
• Which functions should be visible in the menu?

The MEMOplanner Reference Manual describes how to set various options.

Determine if Settings Menu Should Be Accessible

In some cases, it may be appropriate to prevent the user from accessing the Settings menu. This can be done in several ways:

1. Hide the Settings icon in the Menu: Go to Menu Settings and disable Settings. Settings can then only be accessed by pressing Left – Right – Left under the category symbols in the day calendar. If categories are hidden, press the corresponding surface. Navigation path: Menu | Settings | Menu.
2. Password-protect the settings menu: Go to Password Protection, enable it, and choose a four-digit code. Navigation path: Menu | Settings | System | Password Protection.

Mobile Support with MEMOplanner Go

As a supplement to MEMOplanner Medium 4, users can also get mobile support with the MEMOplanner Go app on their own phone or tablet. See Chapter 12 Install MEMOplanner Go.

Handling the Device

⚠️ CAUTION: Do not use sharp objects on the product.

Turn Device On and Off

The screen of MEMOplanner Medium 4 turns on and off by pressing the Power button. If the device is not used for 30 minutes, the screen automatically turns off (this time can be changed, see 6.4 Screen Timeout). When the device is in standby mode, it automatically activates upon an alarm. To turn off the device completely, press and hold the Power button (2) until a menu appears. Then, press the power off symbol (⏻).

ℹ️ NOTE: If MEMOplanner is turned off completely, no alarms will sound.

To start MEMOplanner again, press the Power button until the screen flashes. This performs a restart.

Charging and Battery Handling

⚠️ WARNING: Do not charge a battery if the device is damaged or has visible damage, such as an open casing or a skewed unit.

⚠️ CAUTION: To charge the battery, use only the original power adapter supplied with the product.

How to connect the power adapter:

1. Connect the power cable to the power plug.
2. Connect the power plug to the socket on the power adapter (3).
3. Connect the power adapter to a wall outlet.

Battery status is shown in the Quick Settings function (see Chapter 7 Quick Settings).

Longer Storage

If you plan to store MEMOplanner for longer than 1 month, it should be fully charged and powered off correctly to prevent deep discharge of the battery. Refer to Chapter 6.1 Turn Device On and Off for powering off instructions. It is recommended to fully charge the device every three months.

Sound

Volume

Volume is adjusted via the Quick Settings function (see Chapter 7 Quick Settings).

Volume Button

When listening to an alarm or speech, the playback volume can be adjusted by pressing the Volume button (1).

Alarm Settings

Via Alarm Settings, alarms can be configured for different types of activities, reminders, and timers. It is also possible to set how long an alarm should sound before any spoken messages are played.

Navigation path: Menu | Settings | Calendar | Alarm Settings

The following alarm settings can be configured:

• Non-acknowledgable activities: Tap to select a desired default alarm sound for activities that do not require confirmation.
• Acknowledgable activities: Tap to select a desired default alarm sound for activities that require confirmation.
• Reminders: Tap to select a desired default alarm sound for reminders.
• Vibration on reminder: Activate if the device vibrates. (The device must have a vibration function).
• Timer: Tap to select a desired alarm sound for the timer.
• Alarm Time: Tap to select how long an alarm should sound if not actively dismissed.
• Show current activity in full screen: Activate if the alarm display should close automatically when the time has expired. If multiple activities occur simultaneously, they are shown as thumbnails at the bottom.
• Show Disable Alarms: Activate if the "Disable Alarms" function should be displayed on all main screens. When activated, all alarms on the device are disabled until 11:59 PM the same day.

Speech Support

Speech support settings are made via System Settings. From here, you can also download text-to-speech voices.

Navigation path: Menu | Settings | System | Speech Synthesis

Click Sound

Via Quick Settings, you can choose whether to hear a click sound as confirmation when pressing buttons, etc. (see Chapter 7 Quick Settings). Navigation path: Menu | Quick Settings.

External Speakers

It is crucial that alarms from MEMOplanner are always heard clearly. Depending on the device's placement, external speakers may be necessary.

Choose one of the following:

• Wired Speakers: Connect via the device's headphone jack (5). They require their own power supply.
• Wireless Speakers (Bluetooth ?): See Chapter 6.9 Bluetooth for more information on connecting a Bluetooth speaker to the device.

Screen Timeout

When the device's battery is low, the screen timeout determines when the screen turns off automatically when not in use. Screen timeout is set via Quick Settings (see Chapter 7 Quick Settings). Navigation path: Menu | Quick Settings.

Screensaver

You can choose whether to use a screensaver. When a screensaver is selected, time and date are displayed against a dark background after 1, 5, or 10 minutes. The screensaver is temporarily removed each time you touch the screen. The screensaver can be set to activate only at night.

Navigation path: Menu | Settings | Functions | Timeout | Activate Screensaver.

Screen Brightness

Screen brightness can be adjusted via Quick Settings. Brightness dims automatically at night. Navigation path: Menu | Quick Settings.

Screen Lock

It is strongly recommended not to use a screen lock, as it can make accessing and using MEMOplanner difficult. ℹ️ NOTE: If you enable the screen lock and forget the password, Abilia Support cannot resolve the issue, and the device must be reset to factory settings.

Internet Connection

You can connect to wireless networks and check the connection status via Quick Settings. Navigation path: Menu | Quick Settings.

Bluetooth (?)

To connect a Bluetooth speaker (or headset), you must activate Bluetooth. Navigation path: Menu | Settings | System | Android Settings | Connected Devices | Connection Settings | Bluetooth.

1. Put the Bluetooth speaker into "pairing mode" (refer to the speaker's user manual). Discovered devices will appear in a list.
2. Tap the name of the device you want to connect to; the device and speaker will then be connected.

The speaker will now function with MEMOplanner, for example, for alarms. The next time you turn on the speaker and activate Bluetooth, the devices will find each other automatically. When using Bluetooth speakers, it may be necessary to mute the device's sound to avoid echo during playback. ℹ️ NOTE: Bluetooth increases the device's power consumption.

Date and Time

Date, time, and time zone can be set in Android settings. Navigation path: Menu | Settings | System | Android Settings | System | Date and Time. It is recommended to use the "Automatic date and time" setting, as date, time, and time zone information are automatically retrieved via the network. This ensures the clock always shows the correct time, and daylight saving time is always active. "Automatic date and time" is usually set by default. If it does not work correctly, you must set the date and time manually. ℹ️ NOTE: The time zone for Norway must be GMT+1:00 Central European Time.

Language (?)

It is possible to change the device language. Navigation path: Menu | Settings | System | Android Settings | System | Language and Input.

To set the language:

1. Under "Language", select "Add a language" and then the desired language.
2. Drag and drop the new language to place it at the top of the list.

MEMOplanner supports the following languages: Swedish, Norwegian, Danish, Finnish, English, German, and Dutch. ℹ️ NOTE: If a language not supported is selected, MEMOplanner will default to English.

Add Images to MEMOplanner

There are several ways to add images to MEMOplanner:

Take Photos with the Built-in Camera

See 8 Camera.

Add Images via myAbilia

Log in to www.myabilia.com and add desired images to the image archive.

Add Images via MEMOplanner Go

Upload your own images to the image archive via the MEMOplanner Go app by following these steps:

1. Tap "My Photos" from the menu function.
2. Tap the add button (➕).
3. Tap "Device's local images" and select the image you want to upload.

The image will be added to "My Photos". Refer to the Reference Manual for more information on image selector settings.

Quick Settings

From Quick Settings, you can make basic device settings. (To access all settings, you need to scroll down the page.) Navigation path: Menu | Quick Settings.

• The battery status is displayed at the top.
• Wi-Fi (?): Shows if MEMOplanner is connected to Wi-Fi or not. You can also select other available networks.
• Click Sound: On/Off. A distinct sound is heard when you tap clickable surfaces on the screen.
• Volume for alarm: Volume level for alarms.
• Volume for media: Volume level for speech support.
• Screen Brightness: Drag the slider to set how bright the screen should be.
• Screen Timeout: One minute, 30 minutes, or Always On. Determines how long the screen stays on after use.
• Keep Screen On When Charging: If the screen should always be on when the device is charging, or follow the timeout setting.

Camera (?)

The built-in camera allows you to take your own photos, which can be used to symbolize different activities or to take pictures of people. Navigation path: Menu | Camera.

When you start the Camera, the viewfinder appears. It can be held in portrait or landscape mode.

• Tap the Capture button (?) to take a photo.
• Zoom: Zoom by pinching two fingers apart on the screen.
• Tap (↔️) to switch between the front and rear cameras.

When a photo is taken, two options are shown:

• Delete (❌): Tap to take a new picture.
• Save (✔️): Tap to save.

ℹ️ NOTE: Depending on the function the camera is used for, the image is saved in different folders in the Image Archive. - Add activity or timer → Image saved in Mobile Images. - Camera function → Image saved in My Images.

Get Information about License and Device

On the Menu page, at the bottom right above the toolbar, you will find an info icon (ℹ️). Tap the info icon to see the following information about MEMOplanner:

• MEMOplanner version
• License number
• License expiry date
• Logged-in user account
• Device serial number
• Device name
• Manufacturer information

Update MEMOplanner Medium 4

When MEMOplanner Medium 4 is connected to the internet, it updates automatically when a new software version is available. If the device is not normally connected to the internet, it is recommended to update the software manually or at regular intervals. Navigation path: Menu | Settings | System | Information.

How to search for updates:

1. Tap the green "Search for update" button. (Scroll down the page if the button is not visible.)
2. You will then be directed to Google Play.
3. Tap "Update" on the Google Play page to start the update.
4. Wait for MEMOplanner to update.
5. Tap "Open" to return to MEMOplanner.

Reset MEMOplanner Medium 4

To remove all personal information and settings from MEMOplanner Medium 4, do the following:

1. Remove all screen lock settings.
2. Log out of your user account (*).
3. Press and hold the ABILIA logo in the bottom left corner of the login screen until a pop-up window appears. A message will indicate that you are about to reset MEMOplanner.
4. Tap "YES" to confirm you want to reset the device.

MEMOplanner is now reset, and the configuration wizard will be displayed.

* For more information, see the Reference Manual.

Install MEMOplanner Go

As an add-on, you can use the MEMOplanner Go app on an iOS or Android device such as a smartphone or tablet. How to install MEMOplanner Go:

1. Download the MEMOplanner Go app for free from the App Store or Google Play.
2. Log in with your MEMOplanner user account.

The app is set up with the same settings as the user logged into MEMOplanner Medium 4.

Cleaning

Before cleaning, disconnect all cables and turn off MEMOplanner. Clean with a soft cloth slightly dampened with water. Do not use liquid or aerosol cleaning agents that may contain flammable substances.

Storage and Disposal

Storage

Store the product indoors at room temperature and away from moisture. If the device is to be stored for a longer period, see Chapter 6.2.1 Store the Device for Longer Periods.

Disposal

This product contains electronics that must be recycled after it is taken out of use. Hand it in at an environmental station as electronic waste.

Product Specifications

Items Included with MEMOplanner Medium 4

For more information about MEMOplanner Medium and its accessories, scan the QR code or go to MEMOplanner Medium 4 - Abilia.

Technical Data

Important Information

Read and understand the contents of this manual before using the product.

Safety Definitions

• ⚠️ WARNING: Risk of personal injury or death if instructions are not followed.
• ⚠️ CAUTION: Risk of damage to the product if instructions are not followed.
• ℹ️ NOTE: Information that is necessary in a given situation.
• ? TIP: Additional information that can improve product usage.

Safety Instructions for Use

Read the instructions before using the product.

• ⚠️ WARNING: Do not use the product as the sole support for medication, medical treatment, or other critical activities.
• ⚠️ WARNING: Mount MEMOplanner correctly. Improper mounting can cause personal injury or damage to the device.
• ⚠️ WARNING: Do not charge a battery if the device is damaged or has visible damage, such as an open casing or a skewed unit.
• ⚠️ CAUTION: Do not use sharp objects on the product.
• ⚠️ CAUTION: To charge the battery, use only the original power adapter supplied with the product.

Serious Incidents

If a serious incident related to the product occurs, it must be reported to the manufacturer and the competent authority in your country. An incident is considered serious if it directly or indirectly led, could have led, or could lead to the death of a patient, user, or other person, or in case of temporary or permanent serious deterioration of the health of a patient, user, or other persons, or a serious threat to public health.

Compliance with Medical Device Requirements

MEMOplanner Medium is marketed as a technical aid for people with disabilities. It complies with all necessary requirements, regulations, and directives for medical devices.

Product Liability

The product has been developed and risk-assessed in accordance with ISO 14971. The user manual and technical specifications are designed in accordance with the safety assessment in the risk analysis. Always ensure safety when using the product. Abilia AB is not responsible for consequences resulting from incorrect use or installation of the product. Any form of tampering or modification of the product voids the warranty and disclaims manufacturer liability. The estimated lifespan of the product applies when used in accordance with the intended use and maintenance instructions.

Contact Information

Sweden

Abilia AB, Råsundavägen 6, 169 67 Solna, Sweden

Phone: +46 (0)8-594 694 00 | Email: support@abilia.se | Website: www.abilia.se

Norway

Abilia AS, Tevlingveien 23, 1081 Oslo, Norway

Phone: +47 23 28 94 00 | Email: support@abilia.no | Website: www.abilia.no

United Kingdom

Abilia UK Ltd, Unit10 Buckingway Business Park, Swavesey, Cambridge, CB24 4AE, United Kingdom

Phone: +44 (0) 1954 281 210 | Email: support@abilia.uk | Website: www.abilia.uk

International

Website: www.abilia.com/intl/abilias-world/distributors