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Instruction Manual for EVOHEAT models including: CS-i Commercial Inverter Series Heat Pump, CS-i, Commercial Inverter Series Heat Pump, Inverter Series Heat Pump, Series Heat Pump, Heat Pump
2 EvoHeat CS-i Commercial Inverter Series Heat Pump , 1. Introduction, This manual contains all the necessary information in regard to the installation, troubleshooting, operation and maintenance of this unit. Ensure instructions in this manual are adhered to at all times. Failing to comply with these recommendations will invalidate the warranty.
2 EvoHeat CS-i Commercial Inverter Series Heat Pump 1. Introduction This manual contains all the necessary information in regard to the installation, troubleshooting, operation and
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DocumentDocument1 EvoHeat CS-i Commercial Inverter Series Heat Pump Contents 1. Introduction __________________________________________________________________________________ 2 2. Unit Dimensions ______________________________________________________________________________ 3 3. Safety Instructions _____________________________________________________________________________ 4 4. Installation ___________________________________________________________________________________ 5 4.1 System Installation _________________________________________________________________________ 5 4.2 Location Recommendations __________________________________________________________________ 6 4.3 Airflow Clearances __________________________________________________________________________ 6 4.4 Adequate Water Flow _______________________________________________________________________ 7 4.5 Rubber Feet _______________________________________________________________________________ 7 4.6 Drainage & Condensation ____________________________________________________________________ 7 4.7 Plumbing _________________________________________________________________________________ 7 4.8 Electrical Connection ________________________________________________________________________ 8 4.9 Initial Start-up _____________________________________________________________________________ 8 5. Operation____________________________________________________________________________________ 9 5.1 Main Controller Interface ____________________________________________________________________ 9 5.2 Functions of the Controller ___________________________________________________________________ 9 5.2.1 Start-up & Shut-Down ___________________________________________________________________ 9 5.2.2 Switching Modes & Setting the Target Temperature ___________________________________________ 9 5.2.3 Clock Settings _________________________________________________________________________ 10 5.2.4 Silent Setting & Silent Timing _____________________________________________________________ 10 5.2.5 Fault History __________________________________________________________________________ 11 5.2.6 Colour Display Calibration _______________________________________________________________ 11 5.2.7 Temperature Curve ____________________________________________________________________ 11 5.2.8 Boost Mode __________________________________________________________________________ 11 6. Troubleshooting _____________________________________________________________________________ 12 6.1 Error Codes ______________________________________________________________________________ 14 7. Appendix ___________________________________________________________________________________ 16 7.1 Parameter List ____________________________________________________________________________ 16 7.2 Cable Specifications________________________________________________________________________ 16 7.3 Wiring Diagrams __________________________________________________________________________ 17 7.3.1 CS-i 65 _______________________________________________________________________________ 17 7.3.2 CS-i 130 ______________________________________________________________________________ 18 8. Maintenance ________________________________________________________________________________ 20 8.1 Energy Saving Tips _________________________________________________________________________ 20 9. Warranty ___________________________________________________________________________________ 21 2 EvoHeat CS-i Commercial Inverter Series Heat Pump 1. Introduction This manual contains all the necessary information in regard to the installation, troubleshooting, operation and maintenance of this unit. Ensure instructions in this manual are adhered to at all times. Failing to comply with these recommendations will invalidate the warranty. This manual and all others are available for download on our website. Engineered to meet the demands of any commercial application, the Evo CS-i is the most reliable and efficient way to heat a commercial pool. Designed with the latest full inverter technology and exclusive smart features, the Evo CS-i delivers reliable year round performance with the lowest running costs. MODEL Heat output at 27°C air 26°C water (kW) Heat output at 15°C air 26°C water (kW) Cooling output at 55°C air 35°C water (kW) Cooling output at 45°C air 26°C water (kW) C.O.P. AT 27°C AIR POWER BOOST MODE AT 27 DEG AIR Consumed power at 27 deg air (kW) Power supply *Max running current AMPS per phase Compressor type Refrigerant PVC water connection (mm) Water flow rate (L/min) Noise dB(A) at 1M Gross dimensions L/W/H (mm) Weight packed (kg) EVO CS-i 65 65 50 15 30 16.10 - 6.10 80kW 0.76-10.65 380-415/3/50 21 Mitsubishi DC R410A 63 458 41-60 1750/830/1750 358 EVO CS-i 130 130 100 54 73 16.00 - 6.20 175kW 1.76-20.97 380-415/3/50 37.7 Hitachi DC R410A 110 883 42-63 2260/1160/2127 853 EVO CS-i 250 250 190 110 130 14.80-5.60 300kW 4.10-43.95 380-415/3/50 90 Hitachi DC R410A 110 1000 59-70 2480/1330/2360 900 *The data above is based on the EVO heat pump only, it does not include auxiliary devices. Product specification information provided above is correct at the date ofprinting, this data may change without notice. Please speak with an EvoHeat Specialist for the most current product specifications. 3 EvoHeat CS-i Commercial Inverter Series Heat Pump 2. Unit Dimensions Evo CS-i 65 unit:mm Evo CS-i 130 CS-i 65 CS-i 130 A (L) 1750mm 2260mm B (W) 830mm 1160mm C (H) 1750mm 2127mm Water inlet/outlet Ø50 100mm flange 4 EvoHeat CS-i Commercial Inverter Series Heat Pump 3. Safety Instructions · Installation, repair or relocations must be done by a fully qualified person and not by the customer. If done incorrectly it may cause fire, electric shock, water leakage and other hazards. · Maintenance and operation must be carried out according to the recommended time and frequencies, as stated in this manual. · To avoid risk of electrical shock, the unit must have a good power connection and earthing. · If the supply cord is damaged, it must be replaced. · Use genuine standard spare parts only. · When an abnormality (smell of burning, etc.) occurs, stop the unit and disconnect the power or turn off the breaker. If the unit continues to be operated in an abnormal condition, it may cause a fire or hazards. · Do not insert fingers or objects into the fans or evaporator of the unit. · The unit is equipped with an over-load protection system. After a previous stoppage, the unit will not start for at least 3 minutes. · For unit cleaning or maintenance, switch off and disconnect the power of the unit. · Do not install the unit near flammable gas or spray flammable substances near it. · Ensure the heat pump is installed on a strong and stable platform. · A circuit breaker must be installed for the unit. · Use supply wires suitable for 75°C · The appliance must be fitted with means for disconnection from the supply mains having a contact separation in all poles that provides full disconnection under overvoltage category III conditions, these means must be incorporated in the fixed wiring in accordance with the wiring rules. · An all-pole disconnection switch having a contact separation of at least 3mm in all poles should be connected in fixed wiring. · Directive 2002/95/EC (RoHs): This product is compliant with directive 2002/95/EC (RoHs) concerning restrictions for the use of harmful substances in electric and electronic devices * Caution: Single wall heat exchanger, not suitable for potable water connection. 5 EvoHeat CS-i Commercial Inverter Series Heat Pump 4. Installation 4.1 System Installation I The schematic diagram is for reference only. Please check the water inlet/outlet label on the heat pump while plumbing the unit. INSTALLATION ITEMS EvoHeat only provide the main EvoHeat unit and EvoHeat accessories; other items in the illustration above should be provided by the user or the installer. EVOHEAT ACCESSORIES DO NOT THROW AWAY All EvoHeat units are provided with rubber feet, controller and leads for the controller do not throw them away as they are required as part of the installation. CHECK HEATER CONDITION ON ARRIVAL Check the heater packaging upon delivery for any obvious signs of damage. Inform your supplier IMMEDIATELY if there is any evidence of rough handling. When the heater has been removed from the packaging check the refrigerant gauge on the front panel of the unit. The gauge should be showing a pressure of approx 10-20 on the outside red band any less than this figure means there may be a leak in the refrigerant system, and you should immediately contact your EvoHeat Dealer. General installation information disclaimer: Install your EVOHEAT heat pump in accordance with the procedures in the product manual. Always check that your installation will comply with local building and council regulations. IMPORTANT: EvoHeat heat pumps MUST be connected by a licensed electrician. Under no circumstances should an unlicensed person attempt to install or repair an EvoHeat heat pump themselves. Heater electrical installation undertaken by an unlicensed installer will void the warranty. Correct installation is required to ensure safe and efficient operation of your pool heater. Before installation it is very important to ensure 5 variables are carefully checked to allow the unit to operate correctly. · Location · Clearances & Air Flow · Adequate water flow & plumbing · Correct electrical connection & supply 6 EvoHeat CS-i Commercial Inverter Series Heat Pump 4.2 Location Recommendations Installation and service must be performed by a qualified installer. Evo recommend the heat pump should be installed in an outdoor location with appropriate ventilation. Installing the heater indoors without adequate ventilation, or in a poorly ventilated enclosed space, will result in very poor performance and can, in extreme cases, damage the heater. Ensure the heater is installed in a well-ventilated area with plenty of fresh air. Evo recommend the heat pump should ONLY be installed in a location with appropriate ventilation. If installing the heater on an existing pump/filtration system, the heater must be installed AFTER the filter and BEFORE the chlorinator/sanitizer. The heat pump should be installed on a flat level surface as close as possible to the pool. The Evo pool heat pump should be installed with a minimum clearance of at least 3.5m to the water's edge. Furthermore, EvoHeat recommend installing the heat pump no greater than 7.5 meters away from the water's edge due to heat loss from the piping. A rough estimate of heat loss over a 30m pipe run can be as high as 600 Watts per hour per 5 degrees of temperature difference between the air/ground and the pool water. These losses need to be taken into account over long distances and piping may need to be insulated to reduce heat leakage. The heat pump should be installed a maximum of 5m below the water level of the pool/spa. If further than 5M please discuss with your EvoHeat specialist for the best advice. Make sure the heat pump is not located where large amounts of water may run-off from a roof into the unit. Sharp sloping roofs without gutters will allow excessive amounts of rainwater mixed with debris from the roof to be forced through the unit. A water deflector may be needed to protect the heat pump. 4.3 Airflow Clearances The heat pump unit needs continuous fresh air whilst running. The heater draws up to 47000 m3/h ambient air through the sides and discharges through the top fan cowl. Installing the heater indoors or in an enclosed space will result in very poor performance and can in extreme cases damage the heater. Ensure the heater is installed in a well-ventilated area with plenty of fresh air, a minimum gap between walls/fences etc of 1000mm on the sides and 3500mm overhead clearance. When units of a similar height are placed side by side, EvoHeat recommend a 1500mm clearance between units. *Fan discharge distance can be reduced by adding a Plenum to alter the air flow direction. Contact EvoHeat or a HVAC specialist for further advice. If you do not have a location with these suggested clearances, please contact our EvoHeat Tech Support Specialist to discuss appropriate installation locations. Leave sufficient space for unobstructed airflow into and out of the heater. Do not locate the heater in an enclosed area, or the discharged cold air will recirculate into the unit and consequently lower the heating efficiency as well as possible icing up. 7 EvoHeat CS-i Commercial Inverter Series Heat Pump 4.4 Adequate Water Flow All EVOHEAT heat pumps have a factory preset internal water flow switch. If there is insufficient water flow the heater will not operate. It is CRITICAL that there is sufficient water flow to the unit. Incorrect water flow can cause a loss of efficiency and possible damage to the unit. Optimal water flow rates are listed in the EvoHeat manual. It is imperative that water flow is kept as close as possible to these flow rates. Correct water flow not only offers optimal heater performance, but may also prevent possible damage to your heater. Before connecting the heater to the plumbing, all piping must be thoroughly flushed to ensure no debris can enter the heater. Failure to remove pipe debris can jam or damage the flow switch and may cause damage to the heater. When cleaning the pool it is advisable to turn off your heater as restricted water flow may cause the heater to shut down and indicate low water flow fault (E03 error) or high pressure fault (E01 Error). IMPORTANT: A Variable speed pump or bypass valve and plumbing MUST be fitted to allow water flow to be adjusted through the heater. Do not direct connect a water pump with higher flow than required to the heat pump. 4.5 Rubber Feet All EvoHeat units are provided with rubber feet which EvoHeat highly recommend being installed. The rubber feet help reduce vibration of the unit and help provide a space below the heat pump to install the drainage barbs. 4.6 Drainage & Condensation Whilst the heater is operating, water in the air condenses on the fins of the evaporator. During times of high humidity, the condensate may be several litres per hour. This may give the impression that the heater is leaking, however this is a normal function of heat pumps. The heat pump can also automatically activate the reverse cycle defrost feature when required which increases condensation produced. Ensure CS series heat pumps are installed level so condensate is not allowed to pool at one end of the condensate tray! Removal of condensation can be achieved via the installation of a condensate pan or by plumbing to a waste water drain. If plumbing, EvoHeat recommend raising the heat pump of the ground approximately 100mm to allow enough space to connect the condensate lines under the heat pump together, then drain to a wastewater drain. 4.7 Plumbing The Swimming Pool Heat Pumps exclusive rated flow titanium heat exchanger requires no special plumbing arrangements except bypass (please set the flow rate according to the nameplate). The water pressure drop is less than 10kPa at max. Flow rate: Since there is no residual heat or flame Temperatures, the unit does not need copper heat sink piping. PVC pipe can be run straight into the unit. Location: Connect the unit in the pool pump discharge (return) line downstream of all filter and pool pumps, and upstream of any chlorinators, ozonators or chemical pumps. The CS-i65 comes supplied with barrel unions for the Inlet/Outlet connections which accepts 50mm PVC pipe. The CS-i130 has 100mm PVC flange connections for the Inlet/Outlet connections. Give serious consideration to adding a quick coupler fitting at the unit inlet and outlet to allow easy draining of unit for winterizing and to provide easier access should servicing be required. 8 EvoHeat CS-i Commercial Inverter Series Heat Pump 4.8 Electrical Connection IMPORTANT: Always use a qualified Electrician to perform any electrical work. A licensed electrician must read the information before connecting. Ensure the power cable and circuit breaker are of a suitable size for the heater being installed. Also check that there is adequate voltage and current available at the heater connection to run the unit. Voltage range should be 220-230 volts for single phase, and 380-400 volts for 3 phase units. Voltage ranges outside these parameters will cause heater damage and void your warranty. 1. Ensure power is disconnected during installation or service. 2. Always comply with the national and local electrical codes and standards. 3. Ensure electrical cable size is adequate for heater requirements at the installation location. 4. The heater must be equipped with a circuit breaker and isolation device. 5. Circuit breaker must be installed between the heater and the water circulation pump if the water pump is hard-wired into the heater. Please note recommended circuit breaker sizes make no allowance for a water pump hard wired into the heater. 6. The unit must be well earthed. Remove the front panel to access the electrical connection terminals of the heater. The electrical wiring diagram is affixed to the inside of the front panel. 4.9 Initial Start-up Note: in order for the unit to heat the pool or spa, the filter pump must be running to circulate water through the heat exchanger. After installation is completed, follow the steps below: 1. Turn on your filter pump. Check for water leaks and verify flow to and from the pool. 2. Turn on the electrical power supply to the unit, then press the key ON/OFF of wire controller, it should start after several seconds. 3. After running a few minutes make sure the air leaving the top of the unit is cooler (between 5-10 ) 4. With the unit operating turn the filter pump off. The unit should also turn off automatically. 5. Allow the unit and pool pump to run 24 hours per day until desired pool water temperature is reached. (Note: this may take up to several days depending on the initial water temperature and the size and location of the pool). When the water-in temperature reaches the set temperature the unit will shut off. The unit will now automatically restart (as long as your pool pump is running) when the pool temperature drops more than 1 below the set temperature. TIME DELAY The unit is equipped with a 3-minute built-in solid-state restart delay included to protect control circuit components and to eliminate restart cycling and contactor chatter. This time delay will automatically restart the unit approximately 3 minutes after each control circuit interruption. Even a brief power interruption will activate the solid state 3-minute restart delay and prevent the unit from starting until the 5-minute countdown is completed. Power interruptions during the delay period will have no effect on the 3-minute countdown. 9 EvoHeat CS-i Commercial Inverter Series Heat Pump 5. Operation Scan the QR Code or head to our YouTube channel for step by step videos. https://www.youtube.com/evoheat 5.1 Main Controller Interface Number 1 2 Name ON/OFF Parameter 3 CLOCK 4 Fault Display 5 Silent Setting 6 MODE 7 Temperature Curve 8 Water Inlet Temperature 9 LOCK Button Function Press to turn the unit on or off. Press to view the unit state and the parameter. Press to set the clock, the timer on or off. When the timer is in use, the button will be green. Click to view fault history. Click to turn on/off the silent function and to set timing Low speed function. Click to enter mode setting and the target temperature interface. Click to view the temperature and power curve. Press to enter mode setting and the target temperature interface. Click to lock the screen. To unlock, press this button again and enter the code "22". 5.2 Functions of the Controller 5.2.1 Start-up & Shut-Down To turn the unit on or off, press the power button symbol (1). 5.2.2 Switching Modes & Setting the Target Temperature In the main interface, click the mode (6) button or inlet water temperature setting button (8) to get the following menu: Choose from the modes: refrigeration mode (1), automatic mode (2) or heating mode (3). Note: When the unit is designed for single automatic mode or single thermal mode, the mode cannot be switched. From this screen, pressing the temperature (4) will allow you to adjust it as desired. 10 EvoHeat CS-i Commercial Inverter Series Heat Pump 5.2.3 Clock Settings After clicking the Clock button, a menu will appear where you can choose to adjust either Time or Timer settings. Setting the Date & Time Click the value you wish to change to set the time directly. Press confirm to save the settings. For example, if the setup time were 23/11/2016 at 1:00pm; you would input: 23-11-16 13:00:00. Be aware that if the input format is incorrect, pressing the confirm button will save the wrong time. Timer Settings No. Name Button Colour Function 1 Timing Start Button Start: Green End: Grey Click this button to start or end the timing start setting function 2 Timing On Setting Click to set the start time of the timer. 3 Timing End Button Open: Red End: Grey Click this button to start or end the timing end setting function. 4 Timing Off Setting Click to set the end timer of the timer. When the timer is on, the clock button will be green on the main interface. 5.2.4 Silent Setting & Silent Timing Pressing the silent button (5) from the main menu will bring up the silent settings. Press the left-hand fan symbol to enable silent mode. To exit silent mode, follow the steps and press the button again. Pressing the alarm clock symbol will display the screen shown above on the right. 11 EvoHeat CS-i Commercial Inverter Series Heat Pump No. Name 1 Timing silent off 2 Timing silent on 3 Timing silent start time 4 Timing silent end time Colour Used: Red Unused: Grey Used: Green Unused: Grey Function Click to use or unused timing off function Click to use or unused timing silent function Click this button to set the timing silent start time Click this button to set the timing silent end time The start and end time values me be within the range of 0:00 23:00; the value can be precise to the hour digit. Example: Click `ON' to use timing silent. The unit will begin silent mode from 0:00 and end at 4:00. Click `OFF' to turn off the timing silent manually, however the unit will turn off this setting once it reaches the end time. 5.2.5 Fault History To view the fault records, press (4). If there is no failure, the main interface will display a static " " When a fault occurs, the fault icon will flash. When this occurs, the failure interface will record the time, code and name of the fault. After troubleshooting, if you do not check the failure record, the main interface will display a static symbol: " " If you check the failure record, the main interface will display a static: " " The failure record is in reverse order according to the time of occurrence. Press the clean key to delete all fault records. 5.2.6 Colour Display Calibration Keep clicking quickly on the blank area at any interface until you hear a long beep. You will then enter the calibration interface. Click "+" to start calibration. When you hear the beep again, you will finish calibration and exit. Note: The wire controller can display the temperature unit as `°F' or `°C' according to the model you bought. 5.2.7 Temperature Curve Press the TEMP CURVE (7) button to view the temperature curve & average power curve. The temperature curve automatically updates every hour and will be stored for 60 days. If the unit is powered off after less than 1 hour of operation, the data in this period will not be saved. 5.2.8 Boost Mode The CSi system is capable of operating in high output Boost mode to assist in reaching the desired target temperature faster. You can activate boost mode by simply pressing the "Boost" button in the display. When the target water temperature is reached, the system will automatically deactivate Boost mode and retrain to normal operation. Alternatively, Boost mode can be manually deactivated by simply pressing the "Boost" button again to turn it off. 12 EvoHeat CS-i Commercial Inverter Series Heat Pump 6. Troubleshooting EvoHeat have developed a YouTube Channel where you will find useful videos - from setting up your timers to setting up the EvoHeat app. View it to see resolutions to some of our most asked, yet easily solved questions: https://www.youtube.com/channel/UCfYiOxHuybBuC1NZcqUnrcA IF YOUR HEAT PUMP ISN'T WORKING, CHECK THE FOLLOWING... · Is the screen of control panel lit? If not, make sure the electrical wires and cables are correctly connected and the power is on. Ensure any circuit breaker devices are set to the ON position and press the ON button on your controller. Check your controller cable is plugged in and is not damaged. If the unit has been shut off or the power has been interrupted the heater will not restart for a 5-minute period to protect the compressor. Wait 5 minutes before attempting a restart. · Is there enough water flow? If the screen displays a water flow related error check the water flow. Is the water pump in operation and the system free of debris that may cause a blockage? Disconnect pool cleaners to ensure proper water flow. · Is the current pool/spa water temperature higher than the set temperature on the controller? If so the unit will not operate until the pool/spa water temperature falls below the set temperature on the controller. · Is your heat pump set to run at the correct time and date? Please check your current timing or temperature modes on your controller you may have programmed the unit to turn on at a different time. · Does your heat pump have an error message on the screen? If yes, refer to the error code table 19. IF YOUR HEAT PUMP IS RUNNING BUT NO HEATING, CHECK THE FOLLOWING... · Is the fan functioning? If not contact EvoHeat tech support on 1300 859 933 · Is the air discharged from the top of the fan noticeably cooler than the ambient temperature? If not, check the refrigerant gauge on the bottom panel of the heater. Another way to determine if the heater is working correctly is to look at the controller's screen and check to see if the WATER OUT temp is higher than the WATER IN temp. Check also the INLET WATER TEMP is lower than the HEAT TEMP set point. If the gauge shows less than 0.8MPA contact EvoHeat tech support to check the refrigerant system. Example of empty (loss of refrigerant) Example of normal (Note: can vary based on ambient temperature) 13 EvoHeat CS-i Commercial Inverter Series Heat Pump Ensure sufficient fresh airflow around the unit as per installation instructions. Make sure cold air discharged does not recycle back through the heater. Check the condenser fins. If they are dirty or blocked use a low flow garden hose only (Pressurised water may cause damage to the heater). · The unit will periodically defrost when the ambient air temperature is lower than 8 degrees C. IF YOUR HEAT PUMP IS RUNNING CONTINUOUSLY, CHECK THE FOLLOWING... · Check the set temperature is at your desired level and that the pool water temperature is at or below this set point. · Alternatively, this could be a possible electrical component failure contact EvoHeat tech support on 1300 859 933 IF YOUR HEAT PUMP HAS WATER APPEARING AROUND THE BASE OF THE UNIT, CHECK THE FOLLOWING... The water appearing around the base of your heat pump could be condensation or a possible water leak. To determine, check the following: · Check the discharge for the presence of chlorine. If the water has no chlorine then it is condensation and is it normal see drainage and condensation for more information. If the water has chlorine, it is a water leak and you need to contact EvoHeat tech support on 1300 859 933. Or... · Turn the heater off and run the water pump continuously for a period of 2-4 hours. If the water dries out, then it was condensation see drainage and condensation for more information. If there is a continuous leak contact EvoHeat tech support on 1300 859 933. DRAINAGE & CONDENSATION Whilst the heater is operating, water in the air condenses on the fins of the evaporator. In the instance of high humidity, the condensate may be several litres per hour. This may give the impression that the heater is leaking, however this is a normal function of heat pumps. The heater will automatically activate reverse cycle or de-icing mode when required which also increases condensate discharge. This normally occurs at temperatures below 8°C. The condensate water will discharge through the base of the heater. As an option a pipe can be connected to the drain on the base of the unit to direct condensate water to an appropriate location. NOTE: A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water stops running out of the basepan, it is condensation. AN EVEN QUICKER WAY IS to TEST THE DRAIN WATER FOR CHLORINE if the is no chlorine present, then it's condensation. 14 EvoHeat CS-i Commercial Inverter Series Heat Pump 6.1 Error Codes Electronic Control Fault Table Protect/fault Inlet Temp. Sensor Fault Outlet Temp. Sensor Fault Ambient Temp. Sensor Fault Coil 1 Temp. Sensor Fault Coil 2 Temp. Sensor Fault Suction Temp. Sensor Fault Discharge Temp. Sensor Fault Fault display P01 P02 P04 P05 P15 P07 P081 Reason The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit The temp. Sensor is broken or short circuit Exhaust Air over Temp Prot. P082 The compressor is overload Antifreeze Temp. Sensor Fault P09 Antifreeze temp sensor is broken or short circuited Pressure sensor Fault PP The pressure Sensor is broken High Pressure Prot. E01 The high-pressure switch is broken Low Pressure Prot. E02 Low pressure1 protection Flow Switch Prot. Waterway Anti-freezing Prot. Inlet and outlet temp. too big E03 No water/little water in water system E05 Water temp. or ambient temp. is too low E06 Water flow is not enough and low differential pressure Anti-freezing Prot. E07 Water flow is not enough Primary Anti-freezing Prot. Secondary Anti-freezing Prot. Comp. Overcurrent Prot. E19 E29 E051 The ambient temp. Is low The ambient temp. Is low The compressor is overload Communication Fault Communication Fault (speed control module) Low AT Protection EC fan feedback Fault Fan Motor1 Fault Fan Motor2 Fault E08 E081 TP F051 F031 F032 Communication failure between wire controller and mainboard Speed control module and main board communication fail Ambient temp is too low There is something wrong with fan motor and fan motor stops running 1. Motor is in locked-rotor state 2. The wire connection between DC-fan motor module and fan motor is in bad contact 1. Motor is in locked-rotor state 2. The wire connection between DC-fan motor module and fan motor is in bad contact Elimination methods Check or change the temp. Sensor Check or change the temp. Sensor Check or change the temp. Sensor Check or change the temp. Sensor Check or change the temp. Sensor Check or change the temp. Sensor Check or change the temp. Sensor Check whether the system of the compressor running normally check and replace this temp sensor Check or change the pressure Sensor or pressure Check the pressure switch and cold circuit Check the pressure switch and cold circuit Check the pipe water flow and water pump Check the pipe water flow and whether water system is jammed or not Check the pipe water flow and whether water system is jammed or not Check whether the system of the compressor running normally Check the wire connection between remote wire controller and main board Check the communication connection Check whether fan motor is broken or locked or not 1. Change a new fan motor 2. Check the wire connection and make sure they are in good contact 1. Change a new fan motor 2. Check the wire connection and make sure they are in good contact 15 EvoHeat CS-i Commercial Inverter Series Heat Pump Frequency Conversion Board Fault Table Protect/fault Drv1 MOP alarm Inverter offline IPM protection Comp. Driver Failure DC Fan Fault IPM Overcurrent Inv. DC Overvoltage Inv. DC Less voltage Inv. Input Less volt. Inv. Input Overvolt. Inv. Sampling Volt. Comm. Err DSP-PFC Input Over Cur. PFC fault IPM Overheating Weak Magnetic Warn Inv. Input Out Phase IPM Sampling Cur. Inv. Temp. Probe Fail Fault display Reason F01 MOP drive alarm F02 Frequency conversion board and main board communication failure F03 IPM modular protection F04 Lack of phase, step or drive hardware damage F05 Motor current feedback open circuit or short circuit F06 IPM Input current is large F07 DC bus voltage>Dc bus over-voltage protection value F08 DC bus voltage<Dc bus over-voltage protection value F09 The input voltage is low, causing the input current is high The input voltage is too high, F10 more than outage protection current RMS F11 The input voltage sampling fault Elimination methods Recovery after the 150s Check the communication connection Recovery after the 150s Check the measuring voltage check frequency conversion board hardware Check whether current return wires connected motor Check and adjust the current measurement Check the input voltage measurement Check the input voltage measurement Check the input voltage measurement Check the input voltage measurement Check and adjust the current measurement F12 DSP and PFC connect fault Check the communication connection F26 The equipment load is too large F27 The PFC circuit protection Check the PFC switch tube short circuit or not F15 The IPM module is overheat Check and adjust the current measurement F16 Compressor magnetic force is not enough F17 The input voltage lost phase Check and measure the voltage adjustment F18 IPM sampling electricity is fault Check and adjust the current measurement F19 Sensor is short circuit or open circuit Inspect and replace the sensor Inverter Overheating Inv. Overheating Warn F20 The transducer is overheat Check and adjust the current measurement F22 Transducer temperature is too high Check and adjust the current measurement Comp. Over Cur. Warn F23 Input Over Cur. Warn F24 EEPROM Error Warn F25 V15V over/undervoltage fault F28 Compressor electricity is large Input current is too large MCU error The V15V is overload or undervoltage The compressor over-current protection Check and adjust the current measurement Check whether the chip is damaged Replace the chip Check the V15V input voltage in range 13.5v~16.5v or not 16 EvoHeat CS-i Commercial Inverter Series Heat Pump 7. Appendix 7.1 Parameter List Meaning Refrigeration target temperature set point Heating the target temperature set point Automatic target temperature set point Default 27°C 27°C 27°C Remarks Adjustable Adjustable Adjustable 7.2 Cable Specifications Single Phase Unit Nameplate maximum current No more than 10A 10~16A 16~25A 25~32A 32~40A 40~63A 63~75A 75~101A 101~123A 123~148A 148~186A 186~224A Phase line 2 x 1.5mm2 2 x 2.5mm2 2 x 4mm2 2 x 6mm2 2 x 10mm2 2 x 16mm2 2 x 25mm2 2 x 25mm2 2 x 35mm2 2 x 50mm2 2 x 70mm2 2 x 95mm2 Earth line 1.5mm2 2.5mm2 4mm2 6mm2 10mm2 16mm2 25mm2 25mm2 35mm2 50mm2 70mm2 95mm2 MCB 20A 32A 40A 40A 63A 80A 100A 125A 160A 225A 250A 280A Creepage Protector 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec Three Phase Unit Nameplate maximum current No more than 10A 10~16A 16~25A 25~32A 32~40A 40~63A 63~75A 75~101A 101~123A 123~148A 148~186A 186~224A Phase line 3 x 1.5mm2 3 x 2.5mm2 3 x 4mm2 3 x 6mm2 3 x 10mm2 3 x 16mm2 3 x 25mm2 3 x 25mm2 3 x 35mm2 3 x 50mm2 3 x 70mm2 3 x 95mm2 Earth line 1.5mm2 2.5mm2 4mm2 6mm2 10mm2 16mm2 25mm2 25mm2 35mm2 50mm2 70mm2 95mm2 MCB 20A 32A 40A 40A 63A 80A 100A 125A 160A 225A 250A 280A Creepage Protector 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec 30mA less than 0.1 sec If the unit is to be installed outdoors, ensure that a UV resistant cable is used. Signal Line n x 0.5mm2 Signal Line n x 0.5mm2 17 EvoHeat CS-i Commercial Inverter Series Heat Pump 7.3 Wiring Diagrams 7.3.1 CS-i 65 18 EvoHeat CS-i Commercial Inverter Series Heat Pump 7.3.2 CS-i 130 19 EvoHeat CS-i Commercial Inverter Series Heat Pump Number 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Sign OUT1 OUT2 OUT3 OUT4 OUT5 AC-L AC-N AI/DI01 AI/DI02 AI/DI03 AI/DI04 AI/DI05 AI/DI06 AI/DI07 AI/DI08 AI/DI09 AI/DI10 AI/DI11 AI12 (50K) 0_5V_IN PWM_IN PWM_OUT 0_10V_OUT +5V +12V CN2 CN8 CN9 CN13 Meaning Compressor (output 220-230VAC) Water pump (output 220-230VAC) 4-way valve (output 220-230VAC) High speed of fan (output 220-230VAC) Low speed of fan (output 220-230VAC) Live wire (input 220-230VAC) Neutral wire (input 220-230VAC) Emergency switch (input) Water flow switch (input) System low pressure ¬¬(input) System high pressure (input) System suction temperature (input) Water input temperature (input) Water output temperature (input) System fan coil temperature (input) Ambient temperature (input) Mode switch (input) Master-slave machine switch/antifreeze temperature (input) System Exhaust temperature (input) Compressor current detection/pressure sensor (input) Master-slave machine switch/feedback signal of EC fan (input) AC fan control (output) EC fan control (output) +5V (output) +12V (output) Frequency conversion board communications Color line controller communication Electronic expansion valve The port for centralized control 20 EvoHeat CS-i Commercial Inverter Series Heat Pump 8. Maintenance DO I NEED TO GET MY UNIT SERVICED? It is highly recommended that you get your EvoHeat unit serviced at least once a year by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary. During the service, they will check the operational pressures of the refrigeration system and give the unit and fins a good clean to ensure maximum performance. Our commercial service plan offers on-time servicing by qualified and accredited EvoHeat technicians - in combination with our genuine EvoHeat replacement parts. DO WE HAVE RECOMMENDED SERVICE AGENTS? EvoHeat have a large database of recommended service agents. Please contact EvoHeat tech support on 1300 859 933 for your local service agent details. SHOULD I CHECK MY UNIT REGULARLY? We recommend you check your unit regularly to avoid potential issues and damage to your heat pump. WHAT SHOULD I BE CHECKING REGULARLY? Ensure that there is water flowing through the heat pump. If there is air or small amounts of water entering into the heat pump it will negatively influence the unit's performance and reliability. The area around the unit should be dry, clean and well ventilated. Make sure there is nothing blocking the airflow of the heater. Check the condensate pans regularly and clear any leaf litter or debris that may gather there. Check the power supply and cable connection often, should the unit begin to operate abnormally, switch it off and contact the qualified technician I AM LOCATED IN A SUB-ZERO CLIMATE, WHAT SHOULD I DO WITH MY UNIT? Discharge all water in the water pump and water system, so that freezing of the water in the pump or water system does not occur. You should discharge the water at the bottom of water pump if the unit will not be used for an extended period. You should check the unit thoroughly and fill the system with water fully before using it for the first time after a period of time. 8.1 Energy Saving Tips If your pool water is allowed to cool significantly, it may take several days to return to the desired swimming temperature. For weekend use, it is more economical to maintain the pool water temperature at or near your desired swimming temperature. If you do not plan to use your pool for a prolonged period, then you might choose to turn the heat pump completely off or decrease the temperature setting of the control several degrees to minimize energy consumption. · Use an accurate pool thermometer. A difference of 2°C, between 26°C and 28°C, will significantly increase energy consumption. · Monitor the water temperature of your pool in summer, you can reduce heat pump usage due to warmer temperatures. · When the pool is not used for long periods, turn off the heat pump. · Where possible, shelter the pool from prevailing winds with well-trimmed hedges or other landscaping, cabanas, or fencing. · Always use a high-quality pool cover when practical. Besides providing a valuable water saving feature, a pool cover will dramatically reduce heat loss and reduce your pool heating running costs by up to 70%! COMMERCIAL SERVICES PLAN OPTIMISE EQUIPMENT PERFORMANCE & INVESTMENT PROTECTION Ensure the best return on your EvoHeat investment with our certified commercial services plan. Regular heat pump maintenance is a critical aspect of ensuring your Evo heat pump is optimised; maximising performance and maintaining your energy savings. Our commercial service plan offers on-time servicing by qualified and accredited EvoHeat technicians - in combination with our genuine EvoHeat replacement parts. SIGNIFICANT COST SAVINGS Maximise your operating costs by ensuring your EvoHeat pump is well maintained and operating efficiently. IMPROVE PERFORMANCE Improved performance = lower operating costs and increases the life span of your Evo heat pump investment. PEACE OF MIND Peace of mind knowing your Evo heat pump is always operating at its optimum performance It's more than just a routine check, keep your Evo heat pump operating at its optimum performance with our Commercial Services Plan. Contact us on service@evoheat.com.au or Ph:1300 859 933 to get more information on our EvoHeat commercial service plan 21 EvoHeat CS-i Commercial Inverter Series Heat Pump 9. Warranty Please refer to the EvoHeat website for warranty details · Australia: www.evoheat.com.au · South East Asia: www.evoheat.com.sg 1. Warranty terms are from date of purchase. 2. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty manufacture or parts, any modifications which affect the reliability or performance of the unit. 3. This warranty does not cover the following: a. Natural Disasters (hail, lightening, flood, fire etc.) b. Rust or damage to paintwork caused by a corrosive atmosphere c. When serviced by an unauthorized person without the permission of Evo Industries d. When a unit is installed by an unqualified person e. Where a unit is incorrectly installed f. When failure occurs due to improper or faulty installation g. Failure due to improper maintenance (refer Operating Instructions) h. `No Fault Found' service calls where the perceived problem is explained within the i. Costs associated with delivery, handling, freighting, or damage to the product in transit. 4. If warranty service is required you should: a. contact Evo Industries Australia on 1300 859 933 or via our Contact page on our web site b. provide a copy of your receipt as proof of purchase c. have completed the online warranty registration or provide a completed warranty card. 5. Onsite technical service is available within the normal operating area of your Evo Industries authorized Service Centre. Service outside this area will incur a traveling fee. 6. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations or liabilities. Warranty Registration EvoHeat highly recommend customers to complete their warranty details online to ensure efficient warranty claim processing. To register your warranty, scan our QR Code or head to our website and fill in the Warranty Registration Form: https://evoheat.com.au/warranty-registration/ Updated 14/12/21