TCP Smart Wifi Wall Heater 2000W

Product Overview

The TCP Smart Wifi app-controlled Wall Heater is designed for quickly heating your room, making it ideal for bathrooms and home office environments. It features a powerful 2000W ceramic heater, installed directly to the wall and powered via a 13A socket. Its design offers both style and efficient heating. Smart features enable voice control via Alexa and Google, or direct control through the TCP Smart App, allowing users to set schedules, times, and accurately control desired heating temperatures via an electronic thermostat. A remote control is also provided for convenience, especially when the heater is installed at a high level. This product is intended for use in well-insulated spaces or for occasional heating.

User Instructions

Model: SMAWHHEAT2000WHOR705

Power: AC230V 50-60Hz 2000W Class II

Important Safety Note: These instructions are crucial for your safety. Please read them thoroughly before use and keep them for future reference.

If you have any doubts about installing this product, consult a qualified electrician.

Installation Instructions

This product is suitable for indoor use only and is IP22 rated. It cannot be used underwater. Avoid attaching the heater to surfaces that are damp, freshly painted, or electrically conductive (e.g., metallic surfaces).

Installation diagram showing four drill points on a wall, with measurements indicating hole size (8mm), bracket spacing (360mm), and screw depth (5-7mm). It illustrates drilling holes, inserting wall plugs, and attaching the mounting bracket with screws.

1. Drill holes on the wall according to the diagram. Warning: Ensure safety distances shown in the diagram are maintained.
2. Fit the plastic wall plugs into the drilled holes and insert the screws.
3. Hang the unit on the screws gently. Warning: Before using the heater, ensure it is mounted tightly on the wall.

Location of Installation

This product can be installed in a bathroom, but only within the area designated by the IP rating – Zone 3. Refer to the location information below.

The product is rated as IP24 and suitable for indoor use only. If installed in a bathroom, it must be located within Zone 3.

Diagram illustrating bathroom electrical safety zones. Zone 0 is the area inside the bath or shower. Zone 1 is the area above the bath or basin up to 2.25m height. Zone 2 extends 0.6m horizontally from the bath/basin edge and up to 2.25m height. Zone 3 is any area outside these zones where water jets are not expected.

• Zone 0: The area inside a bath or inside the shower. This area requires low voltage and an IP67 rating.
• Zone 1: The area above the bath to a height of 2.25m (7' 4") from the floor. If the light is 240V, a 30mA residual current device (RCD) must also be used to protect the circuit in this zone.
• Zone 2: An area stretching 0.6m (1' 11"") outside the perimeter of the bath and to a height of 2.25m (7' 4"") from the floor. It is also good practice to consider the area around a wash basin, within a 60cm (1' 11"") radius of any tap, as Zone 2.
• Zone 3: Anywhere outside Zones 0, 1, and 2, and where no water jet is likely to be used. If there is a likelihood of water jets being used for cleaning purposes in zones 1, 2, and 3, a fitting rated a minimum of IP65 must be used.

Safety Instructions

Please read these instructions carefully before operating the heater.

1. Before using, set the power-level switch (located at the back of the heater) to "I". A slight odour may be present during the first few minutes of initial use or after storage; this is normal and will disappear quickly.
2. CAUTION: Some parts of this product can become very hot and cause burns. Extra care is needed when children and vulnerable people are present. Children aged 3 years and younger should be supervised continuously when near the heater. Children aged 3 to 8 years should only switch the appliance on/off if it is in its intended operating position and they have received supervision or instruction on safe use and understand the hazards. Children aged 3 to 8 years should not plug in, regulate, or clean the appliance, nor perform user maintenance.
3. Keep the power cord away from the hot body of the heater.
4. For indoor use only.
5. Do not use the heater in areas where flammable liquids are stored or where flammable fumes may be present.
6. Do not use this heater if it has been dropped.
7. Do not use if there are visible signs of damage to the heater.
8. Do not leave the heater switched on when your property is vacant.

Warnings

• Always use the heater in an upright position.
• If the supply cord is damaged, it must be replaced by the manufacturer, their service agent, or a similarly qualified person to avoid a hazard.
• Do not use this heater in the immediate surroundings of a bath, a shower, or a swimming pool.
• To prevent hazards from inadvertent resetting of the thermal cut-out, the appliance must not be supplied through an external switching device (e.g., a timer) or connected to a circuit that is regularly switched on and off by the utility.
• Do not use this heater if it has been dropped.
• Do not use if there are visible signs of damage to the heater.
• Use this heater on a horizontal and stable surface, or fix it to the wall as applicable.
• WARNING: Do not use this heater in small rooms when occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
• WARNING: To reduce the risk of fire, keep textiles, curtains, or any other flammable material at a minimum distance of 1 meter from the air outlet.

Control Panel

The control panel features several buttons for operating the heater:

• Button 1 (Standby): Turns the heater on/off.
• Button 2 (Heating Status): Indicates the current heating status.
• Button 3 (Comfort Mode): Activates comfort heating mode.
• Button 4 (ECO Mode): Activates energy-saving ECO mode.
• Button 5 (WiFi): For Wi-Fi connectivity and app control.

Additional functions include:

• Increase function: Increases temperature or timer settings.
• Decrease function: Decreases temperature or timer settings.
• Mode selection / WiFi: Cycles through heating modes or manages Wi-Fi connection.
• Timer off function: Sets or cancels the timer.

Operating the Heater

Manual Settings using the LED Screen

Choose a suitable location for the heater, considering the safety instructions.

ON/OFF Button

Press the power button once to turn the device on. Press again to turn it off. When turning off from a heating condition, the fan will blow for 60 seconds to emit residual heat before the device completely turns off. This function can also be controlled via the TCP Smart App.

Mode Selection

Press the Mode button (often indicated by a symbol like ⚙️ or ?) to cycle through the available modes:

• Comfort Mode: Press the ➕ and ➖ buttons to set the temperature between 10-35°C.
• ECO Mode: This is a pre-set mode that operates at 4°C below the selected Comfort mode temperature.
• Anti-frost Mode (Fr): To prevent damage during extreme cold weather, select this mode. The heater must be turned on, and Anti-frost mode selected for it to function. The screen will display 'Fr'. The target temperature is fixed at 7°C and cannot be adjusted.
• P1, P2 (Pre-programmed scheduling): Select to run pre-set schedules.
• P3 (Programmable scheduling): Select to create a custom heating schedule.

Scheduling features (P1, P2, P3) can be managed via the TCP Smart App. For scheduling to work, the clock and day of the week must be set correctly.

Scheduling Examples:

P1 (Monday-Sunday) Pre-programmed schedule: (Note: this schedule cannot be adjusted)

• 00:00am - 01:00am: Comfort mode
• 01:00am - 07:00am: ECO mode
• 07:00am - 00:00am: Comfort mode

P2 (Monday-Friday) Pre-programmed schedule: (Note: this schedule cannot be adjusted)

• 00:00am - 01:00am: Comfort mode
• 01:00am - 05:00am: ECO mode
• 05:00am - 09:00am: Comfort mode
• 09:00am - 19:00pm: ECO mode
• 19:00pm - 00:00am: Comfort mode

P2 (Saturday-Sunday) Pre-programmed schedule: (Note: this schedule cannot be adjusted)

• 00:00am - 01:00am: Comfort mode
• 01:00am - 08:00am: ECO mode
• 08:00am - 11:00am: Comfort mode
• 11:00am - 13:00pm: ECO mode
• 13:00pm - 16:00pm: Comfort mode
• 16:00pm - 20:00pm: ECO mode
• 20:00pm - 00:00am: Comfort mode

P3 (Monday-Friday) Programmable schedule: (Note: this schedule can be adjusted. The following is for illustration purposes only.)

• 00:00am - 01:00am: Comfort mode
• 01:00am - 05:00am: ECO mode
• 05:00am - 09:00am: Comfort mode
• 09:00am - 12:00pm: ECO mode
• 12:00pm - 16:00pm: Comfort mode
• 16:00pm - 18:00pm: ECO mode
• 18:00pm - 00:00am: Comfort mode

P3 (Saturday-Sunday) Programmable schedule: (Note: this schedule can be adjusted. The following is for illustration purposes only.)

• 00:00am - 01:00am: Comfort mode
• 01:00am - 05:00am: ECO mode
• 05:00am - 00:00am: Comfort mode

Adjustable Program Setting (P3)

1. Press the Mode button (⚙️) and select P3. Press and hold the Mode button for 3 seconds to enter day setting.
2. The screen will display the day selection. Press ➕ and ➖ to set the day (1=Monday, 7=Sunday).
3. Press the Mode button (⚙️) to confirm the day and enter hour setting. The screen will display the hour. Press ➕ and ➖ to select the hour from 00-23. Press the Mode button (⚙️) to choose the heating mode for each hour (Comfort mode ☀️, ECO mode ❄️, or Anti-frost mode). If no symbol is displayed, the heater operates only if the temperature drops to 7°C.
4. Repeat the process for each hour and day to complete the schedule.
5. Notes: After setting heating mode for hour 23, press ➖ to return to day setting. When the screen displays the day, press ⚙️ to set scheduling.

Timer Functions

Use the ➕ and ➖ buttons to increase or decrease temperature, and to adjust time within the timer function. These functions can also be managed via the TCP Smart App.

• 9 Hr Timer: Press the Timer button (⏰). The screen will display "n" and flash. Press ➕ and ➖ to set the timer from 0-9 hours. Wait 3 seconds to confirm. The timer counts down. When the target temperature is reached, heating turns off. If the room temperature drops, it will restart. The timer ends with the heater turning off completely.
• Pre-Set Quick Timer: Press the Timer button (⏰) once. The screen will display "n". Press ➕ to select the desired time (2h, 4h, or 8h). The timer counts down. When the target temperature is reached, heating turns off. If the room temperature drops, it will restart. The timer ends with the heater turning off completely.

Clock and Day of the Week Setting

Press the Mode button (⚙️) for 3 seconds. The screen will show "d". Press ➕ and ➖ to select the day (1=Monday, 7=Sunday).

Press the Mode button (⚙️) to confirm the day and enter clock hour setting. The screen will display the hour. Press ➕ and ➖ to set the HOUR time. Press the Mode button (⚙️) to confirm and enter minute setting. The screen will display "Π". Press ➕ and ➖ to set the MINUTE time. Press the Mode button (⚙️) to confirm.

Open Window Function

If the ambient temperature drops by 4°C within 2 minutes, the heater will detect a possible open window and enter standby mode.

• To turn on the Open Window function: Press Mode (⚙️) and ➕ buttons together. The screen will display "FO". After 3 seconds, the set temperature will be displayed.
• To turn off the Open Window function: Press Mode (⚙️) and ➖ buttons together. The screen will display "FF". After 3 seconds, the set temperature will be displayed.

Cleaning and Disposal

Cleaning the Heater

Allow the heater to cool down before cleaning. Wipe the outside of the heater with a damp cloth and buff with a dry cloth. Do not use detergents or abrasives.

Correct Disposal of this Product

Symbol indicating correct disposal: a crossed-out wheeled bin, meaning do not dispose of electrical appliances with household waste.

Please dispose of this product responsibly according to local regulations for electrical waste.

Warranty and Certification

Warranty Information

The manufacturer provides a warranty in accordance with the customer's country of residence legislation, with a minimum of 2 years from the date of sale to the end user. The warranty covers defects in material or workmanship only.

Repairs under warranty must be carried out by an authorized service center. The original bill of purchase (with date) must be submitted for warranty claims. The warranty does not apply in cases of:

• Normal wear and tear.
• Incorrect use (e.g., overloading, use of non-approved accessories).
• Use of force or damage caused by external influences.
• Damage caused by non-observance of the user manual (e.g., connection to unsuitable mains supply, non-compliance with installation instructions).
• Partially or completely dismantled appliances.

Certification Conformity

Technical Consumer Products Ltd declares that the radio equipment type TCP Smart Wifi Wall Heater 2000W-white complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: https://tcpsmart.eu/compliance-data.

Registered Offices

• TCP UK Ltd: 1 Exchange Court, Cottingham Road, Corby, Northants, NN17 1TY.
• TCP France: Quai Gabriel P'ri, 1, Joinville Le Point, France, 94340.

Using the Remote Control

The remote control allows for convenient operation of the heater:

• 1 Standby: on/off ?
• 2 Mode selection / WiFi: ⚙️ / ?
• 3 Increase function: ➕
• 4 Decrease function: ➖
• 5 Timer: ⏰
• 6 Power setting: Controls heat levels.

The power setting button (⚙️) offers two heat settings: low heat (H1) and high heat (H2). Press once for low heat, twice for high heat. H0 is for fan mode.

Connecting the Appliance to Wi-Fi

Use the QR code to download the TCP Smart App for control via voice (Alexa/Google) or the app itself.

QR code for downloading the TCP Smart App for both Android and iOS devices.

To control the heater with the TCP Smart App, the unit must be turned on.

Requirements:

• A smart device (mobile phone or tablet).
• Access to the Google or Apple App store, with login credentials.
• Your Wi-Fi network name and password.
• Confirm your Wi-Fi router operates on 2.4Ghz (not 5Ghz). Consult your broadband provider if unsure about settings.
• Turn off any Wi-Fi extenders during setup.
• Check for limitations on the number of devices connected to your broadband provider.

Note: This product only works on 2.4Ghz Wi-Fi networks.

For instructions on connecting to Amazon Alexa or Google Nest, visit: https://tcpsmart.eu/how-to-alexa-google-nest.

Pairing: With the heater turned on, hold down the Mode button (⚙️) for 3 seconds until it beeps and the Wi-Fi LED light blinks rapidly. The device is now in pairing mode. In the TCP Smart App, enter your Wi-Fi password and follow the app's instructions to connect.

Using the Appliance When Connected to Wi-Fi

The TCP Smart App provides a comprehensive interface for managing your heater.

Screenshot of the TCP Smart App interface showing current room temperature, target room temperature, selected mode (Comfort, Eco, P1, P2, P3, Anti Frost), timer function, open window function, and on/off controls.

Temperature Setting

Use the ➕ and ➖ buttons on the app to set the target temperature.

Countdown Timer

Use the ➕ and ➖ buttons to set a countdown timer from 1 to 9 hours. Once set, the timer counts down. When the target temperature is reached, heating turns off. If the room temperature drops, it will restart. The countdown ends with the heater turning off completely.

Mode Screens

The app allows selection of various modes:

• On/Off: Press the power button (?) once to turn the heater on and again to turn off.
• Comfort Mode: Set using the temperature scale on the main screen. ☀️
• ECO Mode: This is a preset temperature 4°C below the comfort mode setting. ❄️
• P1 Preset Programme: Select a pre-programmed schedule.
• P2 Preset Programme: Select another pre-programmed schedule.
• P3 Adjustable Programme: Create and select a custom schedule.

P1 and P2 are pre-programmed schedules. P3 allows for custom requirements. Each program can be activated by pressing the corresponding P1, P2, or P3 symbol. Press the power button (?) to turn off.

Anti Frost Mode

For this function to work, the heater must be turned on. Once Anti-frost mode is selected, the target temperature will be overridden, and the heater will maintain 7°C until the anti-frost function is turned off. Select the snowflake icon (❄️) to turn this function on. Press the power button (?) to turn off.

Open Window Detection

When the ambient temperature drops by 4°C within 2 minutes, the heater will detect a possible open window and enter standby mode.

Technical Specifications

Contact details: TCP LTD, 1 EXCHANGE COURT, COTTINGHAM ROAD, CORBY, NN17 1EW.