
The TOZO T12 earbuds come with a charging case. The charging case features a USB-C port for charging, indicator lights, and charging pins for the earbuds. The earbuds themselves have an MFB (Multi-Function Button) Touch Panel, a mic hole, and an earbuds cap. The case also indicates its battery capacity and charging status for the earbuds.
The earbuds are designed with an MFB Touch Panel on both the left and right earbuds. An insulating film is present on the earbuds which should be removed before first use. Proper wearing involves the earbud tip facing downwards, then rotating the earbuds back to the auricle side to fit snugly. Wearing them with earbud tips facing upwards is incorrect.
In the pairing mode of the left and right earbuds, double-click both MFB buttons quickly.
If only one earbud connects to the phone or the two earbuds cannot pair together, try the following:
Please use a 5V/1A adapter to charge the charging case, which can be charged with a computer USB or other USB interface charger.
| Function | Indicator Behavior |
|---|---|
| Turn on | The blue light is on for a second. |
| Turn off | The red light is on for a second. |
| TWS Pairing status | The two earbuds flash red and blue alternately. |
| Phone pairing succeeded | Red and blue lights off after one second. |
| Charging process | Red lights on. |
| Fully charged | The red light goes out, the blue light stays on for 5 seconds and then goes out. |
| Action | Control |
|---|---|
| Play/Pause | Touch the right earbud MFB button. |
| Volume + | Long press the right earbud MFB button. |
| Next Track | Quickly double touch the MFB button on the right earbud to switch songs. |
| Answer Phone Call | Single touch MFB button to answer. |
| Hang Up Phone Call | Long touch the MFB button for 2 seconds to hang up the phone. |
| Reject Incoming Call | Long touch the MFB button for 2 seconds to reject the call. |
| Connect back state | Pick up the Bluetooth headset from the charging case, and the headset will automatically return to the connected state (about 20 seconds) after being turned on. |
| Action | Control |
|---|---|
| Play/Pause | Touch the left earbud MFB button. |
| Volume - | Long press the left earbud MFB button. |
| Previous Track | Quickly double touch the MFB button on the left earphone to switch songs. |
| Answer Phone Call | Single touch MFB button to answer. |
| Hang Up Phone Call | Long touch the MFB button for 2 seconds to hang up the phone. |
| Reject Incoming Call | Long touch the MFB button for 2 seconds to reject the call. |
| Connect back state | Pick up the Bluetooth headset from the charging case, and the headset will automatically return to the connected state (about 20 seconds) after being turned on. |
| Display Type | Indicator Behavior |
|---|---|
| Charging display (power display when charging the product with an external charger) | When the battery power is between 0%-33%, the red light flashes.When the battery power is between 33%-66%, the pink light is flashing.The blue indicator flashes when the battery is between 66%-99%.The blue light is always on at 100% power. |
| Discharge display (product indicates the effect of charging the matching Bluetooth headset) | When the battery power is between 0%-33%, the red light flashes.When the battery power is between 33%-66%, the pink light is flashing.The blue indicator flashes when the battery is between 66%-99%.The blue light is always on at 100% power. |
Charging Case Digital Display:
Discharge: The charging case charges the Bluetooth headset. After the Bluetooth headset is fully charged, the charging stand will automatically enter the deep sleep state, and the power consumption is less than 200µA at this time.
| Feature | Value |
|---|---|
| Support Bluetooth profile | A2DP, AVRCP, AVDTP, AVCTP, HFP, SPP, HSP, TDS, MAP, PBAP, GAVDP, OPPV, RFCMM |
| Transmission Distance | 12m |
| Bluetooth working frequency | 2.402GHz-2.480GHz |
| Speaker type | Φ10mm-2 |
| Impedance | 32Ω±2 |
| Charging time of earbuds | 1.5 hours |
| Charging time of the charging case | Type-C charging: 1.5 hours, Wireless charging: 2 hours |
Waterproof for daily use (sweating, rain, washing face, showering, having a bath, etc. but not for swimming under water). Please note that the phone's Bluetooth signal cannot be transmitted underwater.
? Symbol: Do not swim with the device under water.
Notes for signal transmission distance:
Download the TOZO App for UI customization, EQ settings, and more. The TOZO App provides a personalized experience for your earbuds. There are lots of EQ settings you can choose in the App to improve your listening experience. Earbuds firmware updates: The earbuds firmware can be updated when you connect the earbuds with the App. The App will automatically detect when you connect the earbuds with the App.
Step 1: Download the TOZO App on your phone.
Search for 'TOZO' in your app store.
1. Q: Failed charging of the charging case.
A: Make sure the charging cable is intact and plugged in properly.
2. Q: Two devices named "TOZO T12" are found.
A: Delete both names and search again.
3. Q: Sound is unclear.
A: Increase the volume slowly on your phone and earbuds and keep them close to each other.
4. Q: Why cannot hear voice?
A: 1. Ensure both earbuds have been turned on. 2. Turn up the phone's volume to maximum. 3. Try to tap the touch control once to play music.
Wipe the backside contacts of the headset and charging box when the headset is not charging.
Note: If your problem is not answered above, please contact us via email: info@tozostore.com. TOZO will respond within 24 hours.
Battery Warning! This product has a built-in lithium battery. Do not expose the product to strong sunlight, fire, or throw it into fire to avoid explosion.
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