URC Support TIDE DIAL Smart Thermostat User Guide

User Guide for URC Support models including: TIDE DIAL Smart Thermostat, TIDE DIAL, Smart Thermostat, Thermostat

TIDE Dial

File Info : application/pdf, 25 Pages, 8.24MB

Dial-Smart-Thermostat StartupGuide

TIDE Dial
Smart Thermostat

Quick Startup Guide 1

Table of Contents:
TIDE Dial Smart Thermostat.....................................................1
1. Getting to know TIDE Dial Smart Thermostat .......... 4
2. What's in the box ?................................................................... 6
3. Out of Box .................................................................................... 7 3.1 Download My Nevo app to set up TIDE Dial, onboard Wi-Fi or connect sensors...... 7 3.2 My Nevo app detects the installation status and directs you to next steps of completion...... 8 3.3 Step-by-step guided flow on My Nevo app for thermostat installation......................................... 9 3.4 Compatibility Checker to identify HVAC type and configure automatically ................................... 10 3.5 Wiring the thermostat ................................................11 3.6 Once powered on, thermostat automatically connects with My Nevo app and configures itself without user intervention ............................. 12 3.7 Thermostat identified and installation complete, but no Wi-Fi => Start Wi-Fi onboarding Connect the thermostat to Wi-Fi with 3 simple steps.......................................... 13

4. Guided setup on My Nevo App ...................................... 14 4.1 Guided setup on My Nevo App .............................. 14 4.2 On screen setup (residential).................................. 15 4.3 On screen setup (commercial)................................ 16 4.4 Schedule Overrides..................................................... 16
5. Adjusting the Temperature............................................. 17 5.1 Adjusting temperature and Setpoint Push....... 17 5.2 Auto Mode (dual set point)...................................... 18
6. Selecting System Mode ..................................................... 20
7. Selecting Fan Speed............................................................. 21
8. Setting Menu........................................................................... 22 8.1 Network ......................................................................... 22 8.2 Sensors .......................................................................... 22 8.3 Preferences .................................................................. 23 8.4 System ............................................................................ 23 8.5 Settings ......................................................................... 24 8.2 About ............................................................................. 24
9. Regulatory Statement........................................................ 25

1. Getting to know TIDE Dial Smart Thermostat

1: Heat

2: Off or not running

Fan

System Mode *1

3: Fan

Set your system to

4: Dry

- Auto - On

- Auto - Cool

5: Emergency Heat

Short cut key to

- Heat - Off

switch Fan mode

Short cut key to

switch system mode

Target Temperature Shows the temperature you preferred
Display TIDE UI turns blue when cooling, orange when heating and green for fan. Gray means your system is off or not running

Current Temperature/ Relative Humidity Shows the indoor temperature/ Relative humidity
Adjust Temperature/ Relative Humidity Rotate dial to adjust preferred temperature/
Relative humidity up and down

*1: System mode can be varied depending on HVAC system type configuration

Nevo: Helpful by design - Weather, Air Quality, System status/alert (if any), Promotional message and useful new features/tips can be found here. When new message arrives, blue dot will appear. Once expired or not applicable, message will get dismissed

System Mode *1: Represents current mode - Cool, Heat, Fan, Auto, Power Off, Dry, Cool 2nd stage, Heat 2nd stage, Heat 3rd stage, Emergency heat *1: System mode can be varied depending on HVAC
system type configuration

Fan Mode *1: Represents current fan status - Low, Mid, High, Auto, Off, Quiet, Step 1~5 *1: Fan mode can be varied depending on HVAC system
type configuration

Menu Press the dial for the menu then rotate to select

Display Brightness: Adjust display brightness from level 1 to 10
Scene/Schedule: Set up Scene/Schedule if not already configured at the time of installation. Once Scene/Schedule is set up and running, it represents current running scene. You will be able to switch between Comfort, Away and Sleep or access Vacation mode

Eco/Boost Mode: Mini-Split/VRV system only
Zone: Represents current Zone (e.g. 1st Floor or 2nd Floor) if zone is set up
Settings: Thermostat settings and configurations. Details on follow up pages

2. What's in the box?

TIDE Dial Smart Thermostat

Wall Cover Plate (optional)

Modular Pack

O/B

Metal Plate (optional) Screws with anchors

3. Out of Box
3.1 Download My Nevo app to set up TIDE Dial, onboard Wi-Fi or connect sensors.

Out of Box

Scan QR Code

If My Nevo App is not pre-installed, then you will be taken to the App Store
or Google Play to install it.

After app install, scan QR code to start device setup flow.

3.2 My Nevo app detects the installation status and directs you to next steps of completion.

Launch My Nevo App

Make sure phone is connected to internet

Different stages of setup

Select TIDE Dial thermostat

Select the "Scan Now"
prompt

Provide camera access and scan
QR code

My Nevo identifies that the thermostat is not installed

My Nevo app identifies that the thermostat is installed but not connected to the internet

My Nevo app identifies successful installation and network setup

3.3 Step-by-step guided flow on My Nevo app for thermostat installation

My Nevo app identifies that the thermostat is not installed

My Nevo starts step by step guide for thermostat installation

Turn off power to the HVAC system.

Remove old Thermostat
cover

Option to take photograph
of wiring

Photograph wiring

Warning of high voltage

3.4 Compatibility Checker to identify HVAC type and configure automatically

Check your HVAC compatibility
with Compatibility
Checker

Label Wires

Unscrew old Add Wallplate Install Modular Screw Modular

thermostat

(optional)

Pack

Pack to the wall

3.5 Wiring the thermostat

Wire to terminal

Attach TIDE Dial

Add security screw
(optional)

Turn the power back on

Gang box installation and/or Wall Plate Covering (optional)

Install Metal Install Modular Screw the

plate(optional)

Pack

Modular Pack

3.6 Once powered on, thermostat automatically connects with My Nevo app and configures itself without user intervention

My Nevo app detects
the powered thermostat

My Nevo app connects to the thermostat via Bluetooth

Wi-Fi setup flow starts

3.7 Thermostat identified and installation complete, but no Wi-Fi => Start Wi-Fi onboarding Connect the thermostat to Wi-Fi with 3 simple steps

My Nevo app identifies that the thermostat is installed but not connected to the internet

Select the Wi-Fi

Enter Wi-Fi password

Wi-Fi connected

Rename the thermostat after successful setup

4. Guided setup on My Nevo App
4.1 Guided setup on My Nevo App Set up desired temperature for heat and cool for each scene. Scene feature is available only after HVAC system type has been configured by My Nevo app

4.2 On screen setup (residential)

4.3 On screen setup (commercial)

4.4 Schedule Overrides

5. Adjusting the Temperature
5.1 Adjusting temperature and Setpoint Push
Adjusting temperature To adjust the desired temperature up or down, rotate dial clockwise or counter-clockwise on thermostat home screen
Setpoint Push The cooling setpoint cannot be set below the heating temperature setpoint. The thermostat will "push" the heating temperature setpoint lower if the cooling temperature setpoint is set below the current heating temperature setpoint. A 3 (three) degree separation is maintained between the heating and cooling temperature setpoints. The same is true for raising the heating setpoint above the cooling setpoint. The thermostat will "push" the cooling setpoint up to maintain the 3 degree separation

5.2 Auto Mode (dual set point)
In Auto mode, thermostat automatically chooses heating or cooling to reach your desired temperature. It shows both cooling and heating set point on the screen. To adjust temperature 1. Rotate dial clockwise or counter-clockwise to highlight one of desired mode first, heating
or cooling set point, then press dial to select 2. Once heating or cooling set point is selected, use dial to adjust temperature up or down
by rotating dial clockwise or counter-clockwise 3. Once desired temperature reaches, press to confirm selection
Adjusting temperature Rotate dial to highlight desired heating or cooling temperature and press dial to select. Once desired mode is selected, rotate dial clockwise or counter-clockwise to reach your desired temperature then press dial to confirm

Cool is selected Heat is selected

Caution! Emergency Heat should only be used for emergencies until the HVAC system is repaired. Running the system in Emergency Heat mode is often the most expensive mode since only the electric heat strips are being used instead of the more efficient heat pump compressor
20

6. Selecting System Mode

Current system mode (Auto, Cool, Heat, Off)*1 is displayed on the thermostat home screen. To switch available mode either press Mode Menu Short Cut Key then rotate dial or press dial to expose menu, navigate through menu by rotating dial clockwise/counter-clockwise, press mode menu to expose drop down menu and then press dial to select desired mode. After valid selection, it exits menu and presents selected mode icon on home screen
*1: System mode can be varied depending on HVAC system type configuration.

Mode Menu Short Cut Key Press to open drop down menu from anywhere and press again to close drop down menu
Rotate Dial to navigate through menu and Press to Select Press to expose menu from home screen or make a selection
Auto: Heating or cooling will be serviced at your desired temperature. The system will automatically switch between heating and cooling mode as needed to maintain desired temperature Cool: Only cooling will be serviced at your desired temperature Heat: Only heating will be serviced at your desired temperature Emergency Heat: Additional system mode only available for heat pump system Off: System is off, no heating nor cooling will be serviced. If system was on, it will take some time to turn off

7. Selecting Fan Speed
Current fan mode (Auto, On)*1 is displayed on the thermostat home screen. To switch fan mode, either press fan menu shortcut key and rotate dial, or press dial to expose menu, navigate through menu by rotating dial clockwise/counter-clockwise, press fan menu to reveal drop-down menu and press dial to select desired fan mode. After valid selection, selected mode icon will be displayed on home screen.
*1: Fan mode can be varied depending on HVAC system type configuration.
Fan Mode Menu Short Cut Key Press to open drop down menu from anywhere and press again to close drop down menu
Rotate Dial to navigate through menu and Press to Select Press to expose menu from home screen or make a selection
Auto: Fan automatically operated by HVAC system (default setting) On: Manual fan mode. Fan stays on independent of the heating or cooling system's operation, until the mode is changed back to Auto

8. Setting Menu
8.1 Network
Network
Wi-Fi: Proceed to Wi-Fi setup if not setup yet. Check Wi-Fi status or change network settings once setup is complete. (Use My Nevo app to set up Wi-Fi) QuickSet Cloud: Indicates connectivity status with cloud Zigbee: Proceed to Zigbee setup as a Zigbee coordinator or router (build option) a. Coordinator: Setup TIDE Dial as coordinator using My Nevo app b. Router: Connect TIDE Dial to your existing Zigbee Network using on-screen
instructions

8.2 Sensors

Sensors & Devices
Sensors: Add new sensor, List up internal sensor status and external sensor status (if available)

8.3 Preferences

Preferences
Display Option: Option to select screen behavior from "Always On", "Standby" or "Off" after a timeout of "30sec", "20sec" or "10sec" Wake Option: Option to select how to wake up thermostat from "Proximity", which wakes up upon detection of the user in front of it, or "Click", which wakes up upon pressing key or dial Temperature Format: Switch Fahrenheit (default) or Celsius. With Celsius, switch 1.0 increment or 0.5 increment Temperature Hold: Schedule override occurs when thermostat is running a schedule and set point is adjusted manually. Default to set temporary hold with 4 hours of timer. Option to set override as permanent or cancel hold or adjust schedule to match desired preference Set Point: Switch auto mode set point from 2 (heat/cool) to 1. Default is set to Dehumidify AC: Enable/Disable dehumidify AC feature. This feature allows conventional AC system to run overcooling against set point to evaporate moisture from air dehumidifying the area

8.4 System

System
Time/Day: Manually set the time in 24-hour or 12-hour format and configure the day of the week, or let the thermostat automatically configure when connected to internet Software Update: Software will be downloaded automatically and installed while system is not in use and the thermostat is connected to network/Quickset Cloud. Request can be made to enquire new update and execute update manually if newer version is available Access Control: Select lock feature from Child lock (full lock of the system, until unlocked) to prevent children from changing setting accidentally or Comfort lock (only access to temperature control and mode selection) for temporary guest access Reset: Network Reset erases all network settings (Wi-Fi, Zigbee) but maintains user preferences and scene/schedule settings. Factory Reset restores the thermostat to its original default state, including HVAC type configuration, requiring the initial setup process for the system to function properly. User Reset resets the thermostat to default settings (except HVAC configuration) for ownership transfer, erasing Wi-Fi networks, smart home integrations, schedules, scenes, etc.

8.5 Smart Home

Smart Home
Integrate TIDE Dial into smart home ecosystems using Matter connectivity Smart Home: Access Matter setup code and QR code. Once TIDE Dial is added to your Matter network, seamlessly control it using Google Home, Apple HomeKit, or Amazon Alexa.

8.6 About

About
Model: Shows model name TIDE DIAL Device Name: Unique device identifier for onboarding Software Version: xxxx.yy.zz format Wi-Fi: Indicates Wi-Fi address IP Address: Indicates IP address if connected and assigned. 0.0.0.0 means not connected Bluetooth: Indicates Bluetooth address Zigbee: Indicates Zigbee address (optional) Contact Support: Provides local contact info, company name, tel, email, URL

9. Regulatory Statement
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Statement: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
PRODUCT DISPOSAL (EUROPEAN DIRECTIVE 2012/19/EU) The crossed out wheeled bin symbol on this product ensures that this product is manufactured using high quality components that can be recycled and reused according European Directive 2012/19/EU. Please do not dispose of this product with your normal household waste, refer to local regulations for the proper collection or disposal of electrical and electronic products. This will help this will help in preventing negative effects on the environment and/or human health.

RDN1070224

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