Manuals+

Dell EMC PowerStore

Power Down and Reboot Procedures Guide

Version 2.x

June 2021 Rev. A04

Notes, cautions, and warnings

Note: A NOTE indicates important information that helps you make better use of your product.

Caution: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

Warning: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Preface

As part of an improvement effort, revisions of the software and hardware are periodically released. Some functions that are described in this document are not supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information about product features. Contact your service provider if a product does not function properly or does not function as described in this document.

Where to get help

Support, product, and licensing information can be obtained as follows:

Chapter 1: Introduction

Use the procedures in this document to power off or reboot your PowerStore appliances, nodes, or cluster gracefully. As part of a robust disaster recovery plan, it is recommended that you print and follow this procedure to test the planned shutdown and restart procedures.

Topics:

Power control procedure considerations

Note the following before you get started:

Chapter 1: Introduction (Continued)

Power control procedures preview

The following table provides a preview of the steps that are required to power off or up the relevant component in your cluster:

Table 1. Power control procedures preview

Component Action PowerStore T model PowerStore X model
Node Power off Use PowerStore Manager.
Or
Run a service script.		 Use VMware vCenter server.
Power on
  • If the node was removed from the chassis, reseat the node into the chassis, and reconnect its power cable.
  • If the node was not removed from the chassis, run a service script.
  • If the node was removed from the chassis, reseat the node into the chassis, reconnect its power cable, and use VMware vCenter server.
  • If the node was not removed from the chassis, run a service script and use VMware vCenter server.
Reboot Use PowerStore Manager.
Or
Run a service script.		 Use VMware vCenter server.
Appliance Power off Use PowerStore Manager.
Power on If the nodes or expansion enclosures were removed from the chassis, reseat the expansion enclosures and nodes. Reconnect power cables in the right order. If the nodes or expansion enclosures were removed from the chassis, reseat the expansion enclosures and nodes. Reconnect power cables in the right order, and use VMware vCenter server.
Cluster Power off Use PowerStore Manager.
Power on If the nodes or expansion enclosures were removed from the chassis, reseat the expansion enclosures and nodes. Reconnect power cables in the right order. If the nodes or expansion enclosures were removed from the chassis, reseat the expansion enclosures and nodes. Reconnect power cables in the right order, and use VMware vCenter server.

Chapter 2: Power control procedures

This chapter contains the following topics:

Powering off procedures for PowerStore node

This section includes the following procedures:

Power off a PowerStore T model node using PowerStore Manager

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to power off (power down) a PowerStore T model node using PowerStore Manager:

Note: If you are unable to access PowerStore Manager, see Power off a PowerStore T model node using a service script on page 8.

Steps
  1. Under Hardware, select the appliance that includes the node you want to power off.
  2. On the Appliance Details page, select the Components card.
  3. On the Components card, under Rear View, expand Base Enclosure, and then select the node that you want to power off.
  4. Under More Actions, select Power Down.
  5. On the confirmation prompt, enter the service password, and then click Power Down.

Next steps

To verify that the node has powered off, check the status of the LEDs in the rear of chassis. Other than the LEDs for the power supply unit, management port, and service port, all LEDs on the node must be OFF. The Unsafe to Remove LED on the active or peer node is ON.

Power off a PowerStore T model node using a service script

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node, if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to power off (power down) a PowerStore T model node using a service script:

Steps
  1. Launch an SSH client, and connect to the appliance using the management IP address.
  2. Note: External SSH management access must be enabled on the appliance.
  3. Enter the username and password that is associated with the service account, and log in. The login prompt indicates the node that you are logged into. For example, the letter "A" in the prompt [SVC:user@FNM12345678910-A~]$ indicates that you are logged into node A.
  4. Based on the node you are logged into, run one of the following commands:
    • svc_node shutdown local to power off the node you are logged into.
    • svc_node shutdown peer to power off the peer node.

Next steps

To verify that the node has powered off, check the status of the LEDs in the rear of chassis. Other than the LEDs for the power supply unit, management port, and service port, all LEDs on the node must be OFF. The Unsafe to Remove LED on the active or peer node is ON.

Power off a PowerStore X model node

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node, if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to power off (power down) a PowerStore X model node:

Steps
  1. Log in to the associated vCenter server.
  2. If there are user VMs that are not configured for automatic migration to the ESXi host of the peer node, migrate them manually.
  3. Note: vSPHERE Remote Office Branch Office Advanced does not support automatic migration.
  4. If there are user VMs that cannot migrate to the ESXi host of the peer node, shut them down manually.
  5. Place the ESXi host for the PowerStore X model node in Maintenance Mode. VMware DRS starts to migrate user VMs to the ESXi host of the peer node, and then the PowerStore controller VM is powered off.
  6. Monitor and ensure that all relevant user VMs migrate over to the ESXi host of the peer node.
  7. Monitor the vCenter server console and confirm that the ESXi host for the PowerStore X model node has entered Maintenance Mode.
  8. Using vCenter commands, shut down the ESXi host that is in Maintenance Mode.
  9. Monitor the vCenter server console to ensure that the ESXi host has shut down.

Next steps

To verify that the node has powered off, check the status of the LEDs in the rear of chassis. Other than the LEDs for the power supply unit, management port, and service port, all other LEDs on the node must be OFF. The Unsafe to Remove LED on the active or peer node appears ON.

Powering on procedures for PowerStore node

This section includes the following procedures:

Power on a PowerStore T model node using a service script

Prerequisites

Obtain the following information:

About this task

Use the following procedure to power on (power up) a PowerStore T model node in scenarios such as:

Steps
  1. Launch an SSH client, and connect to the appliance using the management IP address. Since only the peer node is powered on, you are connected directly to the peer node of the appliance.
  2. Enter the username and password that is associated with the service account, and log in.
  3. Run the following command: svc_node power_on
  4. Wait for the node to power on.

Power on a PowerStore T model node by reseating the node

About this task

Use the following procedure to power on (power up) a PowerStore T model node when it was removed from the chassis:

Steps
  1. Reseat the node into the chassis. The node will power on automatically.
  2. Reconnect the power cable.
  3. Wait for the node to complete powering on.

Power on a PowerStore X model node using a service script

Prerequisites

Obtain the following information:

About this task

Use the following procedure to power on (power up) a PowerStore X model node in scenarios such as:

Steps
  1. Launch an SSH client, and connect to the appliance using the management IP address. Since only the peer node is powered on, you are connected directly to the peer node of the appliance.
  2. Enter the username and password that is associated with the service account, and log in.
  3. Run the following command: svc_node power_on. This command powers on the ESXi host for the intended node. Wait for the ESXi host to complete powering on.
  4. Log in to the associated vCenter server, and exit the ESXi host for the node from Maintenance Mode. The controller VM powers on automatically.

    Note: For primary internal M.2 boot module replacements, skip this step. The controller VM powers on automatically once the ESXi host powers up because the ESXi host is not in Maintenance Mode.

  5. Monitor the vCenter server console to ensure that the ESXi host and controller VM have returned to normal operation.

Power on a PowerStore X model node by reseating the node

About this task

Use the following procedure to power on (power up) a PowerStore X model node when it was removed from the chassis:

Steps
  1. Reseat the node into the chassis. The node will power on automatically.
  2. Reconnect the power cable.

Rebooting procedures for a PowerStore node

This section includes the following procedures:

Reboot a PowerStore T model node using PowerStore Manager

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node, if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to reboot a PowerStore T model node using PowerStore Manager:

Steps
  1. Under Hardware, select the appliance that includes the node you want to power off.
  2. On the Appliance Details page, select the Components card.
  3. On the Components card, under Rear View, expand Base Enclosure, and then select the node that you want to power off.
  4. Under More Actions, select Reboot.
  5. On the confirmation prompt, enter the service password, and then click Reboot.

Reboot a PowerStore T model node using a service script

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node, if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to reboot a PowerStore T model node using a service script:

Steps
  1. Launch an SSH client, and connect to the appliance using the management IP address.
  2. Enter the username and password for the service account to log in. The login prompt indicates the node that you are logged into. For example, the letter "A" in the prompt [SVC:user@FNM12345678910-A~]$ indicates that you are logged into node A.
  3. Based on the node you are logged into, run one of the following commands:
    • svc_node reboot local to reboot the node you are logged into.
    • svc_node reboot peer to reboot the peer node.

For more information, see the PowerStore Service Scripts Guide.

Reboot a PowerStore X model node

Prerequisites

Obtain the following information:

Note: Do not power off or reboot a node, if the peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager.

Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node.

About this task

Use the following procedure to reboot a PowerStore X model node:

Steps
  1. Log in to the associated vCenter server.
  2. If there are user VMs that are not configured for automatic migration to the ESXi host of the peer node, migrate them manually.
  3. Note: vSPHERE Remote Office Branch Office Advanced does not support automatic migration.
  4. If there are user VMs that cannot migrate to the ESXi host of the peer node, shut them down manually.
  5. Place the ESXi host for the node in Maintenance Mode. VMware DRS starts to migrate user VMs to the ESXi host of the peer node, and then the PowerStore controller VM is powered off.
  6. Monitor and ensure that all relevant user VMs migrate over to the ESXi host of the peer node.
  7. Once all VMs are migrated over and node goes into Maintenance Mode, reboot the ESXi host using vCenter commands.
  8. Monitor the vCenter server console to ensure that the ESXi host has rebooted, and then exit the ESXi host from Maintenance Mode. The controller VM powers on automatically.
  9. Monitor the vCenter server console to ensure that the ESXi host and controller VM have returned to normal operation.

Powering off procedures for PowerStore appliances

This section includes the following procedures:

Power off a PowerStore T model appliance

Prerequisites
About this task

Use the following procedure to power off a single PowerStore T model appliance.

To power off all of the appliances in a cluster, see Power off a PowerStore T model cluster on page 16:

Steps
  1. Log in to PowerStore Manager.
  2. Under Hardware, select the appliance that you want to power off.
  3. Under More Actions, select Power Down. The Validation window opens.
  4. Review any errors, warnings, and recommendations. Once the appliance passes all of the validation checks, click Next. The Active Objects window opens.
  5. Review the list of objects on the appliance that had I/O activity during the last five minutes.
  6. Click Next. The Confirm window opens.
  7. Enter the service password, and click Power Down.
  8. Check the status of the LEDs in the rear of chassis to verify that the appliance has powered off. Other than the LEDs for the power supply unit, management port, and service port, all other LEDs on the appliance must be OFF.
  9. Wait five minutes, and then disconnect the power cables from the base enclosure.
  10. Disconnect the power cables from any associated expansion enclosures.

Power off a PowerStore X model appliance

Prerequisites
About this task

Use the following procedure to power off a single PowerStore X model appliance.

To power off all of the appliances in a cluster, see Power off a PowerStore X model cluster.

Steps
  1. Log in to PowerStore Manager.
  2. Use PowerStore Manager to identify VMs that utilize the iSCSI or FC store of the appliance.
    1. Select Storage > Storage Containers.
    2. Select the first Storage Container.
    3. Select Virtual Volumes.
    4. Select the Show Filters icon.
    5. Select Add Filter > Appliance.
    6. Identify the VMs that are using storage on the appliance and the VMs that are running on the appliance.
    7. Repeat these steps for each Storage Container.
  3. In vCenter, power off the VMs identified in the previous step as well as any VMs using VMFS or volume on the appliance.
  4. Note: If you migrate compute VM storage objects to another appliance, you can migrate the compute VM to that appliance instead of powering it off.
  5. Launch an SSH client, and connect to the appliance using the management IP address.
  6. Enter the username and password that is associated with the service account, and log in.
  7. Run the following command to determine if the appliance you are shutting down is the primary appliance: svc_cluster_management GetClusterStatus
  8. If the appliance you are shutting down is the primary appliance, run the following command to specify which appliance you want to become the new primary appliance: svc_cluster_management MoveMasterAppliance <ID number of new primary appliance>
  9. In PowerStore Manager, under Hardware, select the appliance that you want to power off.
  10. Under More Actions, select Power Down. The Validation window opens.
  11. Review any errors, warnings, and recommendations. Once the appliance passes all of the validation checks, click Next. The Active Objects window opens.
  12. Review the list of objects on the appliance that had I/O activity during the last five minutes.
  13. Click Next. The Confirm window opens.
  14. Enter the service password, and then click Power Down.
  15. Wait until PowerStore Manager confirms that the appliance is offline to ensure that the ESXi hosts have shut down.
  16. Monitor the vCenter server console to ensure that the ESXi hosts have shut down.
  17. Wait for 5 minutes, and then, if required, disconnect the power cables from the base enclosure and expansion enclosures.

Powering on procedures for PowerStore appliances

This section includes the following procedures:

Power on a PowerStore T model appliance

About this task

Use the following procedure to power on a PowerStore T model appliance:

Steps
  1. If nodes were removed, reseat the nodes into the base enclosure chassis.
  2. If applicable, ensure that expansion enclosures are also reseated into the cabinet.
  3. If applicable, reconnect the power cables to each associated expansion enclosure in an ascending order, such as the following:
    • Expansion enclosure 0
    • Expansion enclosure 1
    • Expansion enclosure 2
    The power status LEDs on each expansion enclosure turns on when the power cable is connected.
  4. Reconnect the power cables to node A first, and then node B. The Node Power LEDs on both nodes turn on when the power cable is connected.

Power on a PowerStore X model appliance

Prerequisites

Obtain the following information:

About this task

Use the following procedure to power on a PowerStore X model appliance:

Steps
  1. If nodes were removed, reseat the nodes back into the base enclosure chassis.
  2. If applicable, ensure that expansion enclosures are also reseated into the cabinet.
  3. If applicable, reconnect the power cables to each associated expansion enclosure in an ascending order, such as the following:
    • Expansion enclosure 0
    • Expansion enclosure 1
    • Expansion enclosure 2
    The power status LEDs on each expansion enclosure turns on when the power cable is connected.
  4. Reconnect the power cables to node A first, and then node B. The Node Power LEDs on both nodes turn on when a power cable is connected to either node. ESXi hosts for both the nodes power on in Maintenance Mode.
  5. Log in to the associated vCenter server, and exit the ESXi host for the node A from Maintenance Mode. Wait for the task to complete.
  6. In vCenter server, right-click the controller VM for node A, and power it on.

    Note: The PowerStore controller VM can take around 10-15 minutes to power on.

  7. In a web browser, try accessing PowerStore Manager for the cluster, and wait for the login prompt to appear.
  8. Exit the ESXi host for the node B from Maintenance Mode. Wait for the task to complete. Controller VM for node B automatically gets restarted.
  9. Power on user VMs on the ESXi hosts for both nodes.
  10. Verify that the PowerStore X model cluster is operating normally in both vCenter server and PowerStore Manager.

Powering off procedures for PowerStore cluster

This section includes the following procedures:

Power off a PowerStore T model cluster

Prerequisites
About this task

Use the following procedure to power off (power down) a PowerStore T model cluster:

Steps
  1. Use one of the following ways to issue a power off command:
    • Using PowerStore Manager:
      1. Select the Settings icon, and then select Power Down in the Cluster section.
      2. On the confirmation prompt, enter the service password, and then click Power Down.
    • Using service script:
      1. Launch an SSH client, and connect to the appliance using the management IP address.
      2. Enter the username and password that is associated with the service account, and log in.
      3. Run the following command to power off the appliance: svc_cluster shutdown
  2. Check the status of the process by looking at the Node Power LEDs. The power off process is complete when the Node Power LEDs for all nodes in the cluster are off.
  3. After confirming that the cluster has shut down, disconnect the power cables from both nodes in one of the base enclosures in the cluster, if required. Wait a few seconds and confirm that all remaining LEDs have turned off.
  4. Disconnect the power cables from each of the associated expansion enclosures to power them down, if required.
  5. If your cluster has more than one appliance, repeat steps 3 and 4 to disconnect power from the remaining appliances in the cluster.

Power off a PowerStore X model cluster

Prerequisites
About this task

Use the following procedure to power off a multiappliance PowerStore X model cluster.

The following table describes which controller VMs must be manually powered off. The remaining controller VMs are automatically shut down when you place the ESXi host in Maintenance Mode.

Table 2. Powering off controller VMs

Cluster size Appliance 1 Appliance 2 Appliance 3 Appliance 4
Controller VM A Controller VM B Controller VM A Controller VM B Controller VM A Controller VM B Controller VM A Controller VM B
1 Auto power off
2 Auto power off Manual power off
3 Auto power off Auto power off Manual power off
4 Auto power off Auto power off Manual power off Manual power off Manual power off Manual power off Manual power off Manual power off
Steps
  1. Log in to PowerStore Manager.
  2. Log in to the associated vCenter server.
  3. Shut down all user VMs except for the PowerStore X model controller VMs.
  4. If your environment has external compute servers that access the PowerStore X model cluster storage using iSCSI or FC, shut down those VMs.
  5. From vSphere, place the secondary ESXi host in Maintenance Mode.
  6. Wait for the controller VM to power off. If the controller VM does not power off after 5 minutes, manually power off the VM from vSphere. When the PowerStore X model controller is powered off, ESXi finishes entering Maintenance Mode.
  7. Place the primary ESXi host in Maintenance Mode.
  8. Wait for the controller VM to power off. If the controller VM does not power off after 5 minutes, manually power off the VM from vSphere. When the PowerStore X model controller is powered off, ESXi finishes entering Maintenance Mode.
  9. After both ESXi hosts are in maintenance mode, disconnect the power cables.

Powering on procedures for PowerStore cluster

This section includes the following procedures:

Power on a PowerStore T model cluster

About this task

Use the following procedure to power on a PowerStore T model cluster:

Steps
  1. If nodes were removed, reseat the nodes into the relevant base enclosure chassis.
  2. If applicable, for each appliance in the cluster, ensure that expansion enclosures are also reseated into the cabinet.
  3. If applicable, for each appliance in the cluster, reconnect the power cables to each expansion enclosure in the following order:
    • Expansion enclosure 0
    • Expansion enclosure 1
    • Expansion enclosure 2
    The power status LEDs on each expansion enclosure turns on when the power cable is connected.
  4. For each appliance, reconnect the power cables to node A first, and then node B.

Power on a PowerStore X model cluster

Prerequisites

Obtain the following information:

About this task

Use the following procedure to power on a PowerStore X model cluster.

The following table describes which controller VMs must be manually powered on. The remaining controller VMs are automatically powered on when you remove the ESXi host from Maintenance Mode.

Table 3. Powering on controller VMs

Cluster size Appliance 1 Appliance 2 Appliance 3 Appliance 4
Controller VM A Controller VM B Controller VM A Controller VM B Controller VM A Controller VM B Controller VM A Controller VM B
1 1 Manual power on 2 Auto power on
2 1 Manual power on 2 Manual power on 3 Manual power on 4 Auto power on
3 1 Manual power on 2 Manual power on 3 Manual power on 4 Auto power on 5 Auto power on 6 Auto power on
4 1 Manual power on 2 Manual power on 3 Manual power on 3 Manual power on 3 Manual power on 4 Auto power on 4 Auto power on 4 Manual power on
Steps
  1. If nodes were removed, reseat the nodes back into the base enclosure chassis.
  2. If applicable, ensure that expansion enclosures are also reseated into the cabinet.
  3. If applicable, reconnect the power cables to each expansion enclosure in the following order:
    • Expansion enclosure 0
    • Expansion enclosure 1
    • Expansion enclosure 2
    The power status LEDs on each expansion enclosure turns on when the power cable is connected.
  4. Reconnect the power cables to node A first, and then node B. The Node Power LEDs on both nodes turn on when a power cable is connected to either node. ESXi hosts for both the nodes power on in Maintenance Mode.
  5. From vSphere, exit the ESXi host for node A from Maintenance Mode.
  6. If the controller VM does not power on in five minutes, manually power on the VM from vSphere.
  7. Exit the ESXi host for node B from Maintenance Mode.
  8. If the controller VM does not power on in five minutes, manually power on the VM from vSphere.
  9. Repeat steps 4 through 8 for each appliance.
  10. Power on user VMs on the ESXi hosts.
  11. Verify that the PowerStore X model cluster is operating normally in both vCenter server and PowerStore Manager.

Appendix A: Safety precautions for handling replaceable units

Handling replaceable units

This section describes the precautions that you must take and the general procedures that you must follow when removing, installing, and storing any replaceable unit.

Avoiding electrostatic discharge (ESD) damage

When replacing or installing hardware units, you can inadvertently damage the sensitive electronic circuits in the equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges through the circuits. If the air in the work area is very dry, run a humidifier in the work area to help decrease the risk of ESD damage.

Follow these procedures to prevent equipment damage:

Emergency procedures (without an electrostatic discharge kit)

In an emergency when an electrostatic discharge (ESD) kit is not available, use the following precautions to reduce the possibility of an electrostatic discharge by ensuring that your body and the subassembly are at the same electrostatic potential.

Note: These precautions are not a substitute for the use of an ESD kit. Follow them only in the event of an emergency.

Hardware acclimation times

Units must acclimate to the operating environment before applying power. This requires the unpackaged system or component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent condensation.

Temperature Humidity Operating environment temperature Acclimation time
Temperature Humidity
Nominal
68-72°F (20-22°C)		 Nominal
40-55% RH		 Nominal 68-72°F (20-22°C) 40-55% RH 0-1 hour
Cold
<68°F (20°C)		 Dry
<30% RH		 <86°F (30°C) 4 hours
Cold
<68°F (20°C)		 Damp
≥30% RH		 <86°F (30°C) 4 hours
Hot
>72°F (22°C)		 Dry
<30% RH		 <86°F (30°C) 4 hours
Hot
>72°F (22°C)		 Humid 30-45% RH <86°F (30°C) 4 hours
Humid 45-60% RH <86°F (30°C) 8 hours
Unknown Humid ≥60% RH <86°F (30°C) 16 hours
<86°F (30°C) 16 hours

Removing, installing, or storing replaceable units

Use the following precautions when removing, handling, or storing replaceable units:

Unpacking a part

Use these best practices to unpack a part.

Steps
  1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which you are installing the part.
  2. Unpack the part and place it on a static-free surface.
  3. If the part is a replacement for a faulted part, save the packing material to return the faulted part.

Appendix B: Support Notifications

Disable support notifications

To avoid unnecessarily alerting Customer Support of an outage, disable support notifications before starting procedures that disconnect a node by powering down or rebooting.

Steps
  1. In PowerStore Manager, go to Settings > Support > Disable Support Notifications.
  2. Click the checkbox for the appliance that you are servicing.
  3. Click Modify.
  4. Click the Enable Maintenance Mode checkbox.
  5. In the Maintenance Window Duration (in hours) field, type a number of hours that will be longer than the time of the procedure.
  6. Click Apply.

Results

On the Disable Support Notifications screen for the appliance, the Maintenance Mode column will show "Enabled," and End Time (on Cluster) will show the time when the system will resume sending support notifications.

Enable support notifications

Enable support notifications when you have finished servicing an appliance.

Steps
  1. In PowerStore Manager, go to Settings > Support > Disable Support Notifications.
  2. Click the checkbox for the appliance that you are servicing.
  3. Click Modify.
  4. Clear the Enable Maintenance Mode checkbox.
  5. Click Apply.

Results

On the Disable Support Notifications screen for the appliance, the Maintenance Mode column will show "Disabled."

PDF preview unavailable. Download the PDF instead.

pwrstr-pwdwn-reboot en-us Antenna House PDF Output Library 7.1.1629

Related Documents

Preview Dell EMC PowerStore Power Down and Reboot Procedures Guide
This guide provides detailed procedures for safely powering down, powering on, and rebooting Dell EMC PowerStore nodes, appliances, and clusters. It covers both PowerStore T and PowerStore X models, including prerequisites, steps, and important safety precautions.
Preview Dell EMC PowerStore Quick Start Guide: Installation and Configuration
A concise guide to installing and configuring Dell EMC PowerStore storage systems, covering unpacking, rack mounting, network connectivity, and initial power-up.
Preview Dell EMC PowerStore Networking Guide for PowerStore T Models
This guide provides detailed instructions for configuring the network infrastructure required for Dell EMC PowerStore T Models, covering initial deployment and storage services.
Preview Dell EMC PowerStore: Configuring NFS and NAS Servers (3.x)
This guide provides detailed instructions for configuring NFS (Network File System) on Dell EMC PowerStore T model appliances, covering NAS server setup, file system creation, NFS exports, security options like Kerberos, file-level retention, and replication.
Preview Dell EMC PowerStore CLI Guide: Commands, Syntax, and Usage
Learn how to use the Dell EMC PowerStore Command Line Interface (CLI) with this comprehensive guide. Covers installation, command syntax, actions, and troubleshooting for efficient storage management.
Preview Dell EMC PowerStore Monitoring Your System Guide
A comprehensive guide to monitoring Dell EMC PowerStore systems, covering alerts, capacity management, performance metrics, and system data collection using PowerStore Manager.
Preview Dell EMC PowerStore: File Capabilities Explained
Explore the advanced file capabilities of Dell EMC PowerStore, a scalable and efficient native file solution designed for modern data centers. Learn about its architecture, protocols (SMB, NFS, FTP, SFTP), NAS servers, and features.
Preview Dell EMC PowerStore Events and Alerts Reference Guide
This Dell EMC PowerStore Events and Alerts Reference Guide provides comprehensive information on alerts and event messages for Dell EMC PowerStore clusters, aiding in monitoring, troubleshooting, and resolving system issues.