VOLUNTARY SERVICE CAMPAIGN

2011 - 2013 JUKE TIMING CHAIN

This bulletin has been amended. A caution for cleaning silicone from the front cover bolt holes was added on page 28. Please discard previous versions of this bulletin.

CAMPAIGN ID #: P4213

APPLIED VEHICLES: 2011 – 2013 Juke (F15)

Check Service Comm to confirm campaign eligibility

INTRODUCTION

Nissan is conducting this Voluntary Service Campaign to replace the engine timing chain on certain specific 2011 – 2013 Juke vehicles. This service will be performed at no charge for parts or labor.

IDENTIFICATION NUMBER

Nissan has assigned identification number P4213 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY

Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.

NOTE: If an engine replacement is required, contact the Warranty Powertrain Claims Call Center at 1-800-973-9992 option 1 for Pre-Approval.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

REQUIRED SPECIAL TOOLS

Special Tool J-51338 - T-50 TORX Wrench Kit

Description: A kit containing two T-50 TORX wrenches.

• J-51338-1: Wrench, Ratcheting T-50 TORX
• J-51338-2: Wrench, Fixed T-50 TORX

Figure Description: Images show two T-50 TORX wrenches, one with a ratcheting mechanism and one fixed.

Special Tool - J-51393 - Engine Support Fixture

Description: A fixture designed to support the engine during service.

• J-51393-1: Fixture, Engine Support, Front Half
• J-51393-2: Fixture, Engine Support, Rear Half
• J-51393-3: Hardware (includes nuts, screws, decal, lubricant, plug)

Figure Description: Images show the components of the engine support fixture, including front and rear halves, and various hardware pieces like screws, nuts, and a decal.

NOTE: Each dealer was shipped, at no charge, one J-51338 and one J-51393. Additional tools can be ordered from TECH-MATE at 1-800-662-2001.

Timing Chain Exploded View

This exploded view of the timing chain is provided for convenience. Reference it as needed while performing the service procedure in this bulletin.

Figure A Description: An exploded view diagram illustrating the timing chain components, including the timing chain, sprockets, guides, tensioner, and related hardware. Numbered parts are listed below: 1. Timing chain slack guide, 2. Timing chain tensioner, 3. Timing chain, 4. Oil pump drive chain, 5. Crankshaft sprocket, 6. Crankshaft key, 7. Oil pump sprocket, 8. Front cover, 9. O-ring, 10. O-ring, 11. Valve timing control cover, 12. O-ring, 13. Exhaust valve timing control solenoid valve, 14. Intake valve timing control solenoid valve, 15. Crankshaft pulley bolt, 16. Crankshaft pulley, 17. Front oil seal, 18. Oil pump drive chain tensioner, 19. O-ring, 20. Timing chain tension guide, 21. Camshaft sprocket (INT). Torque specifications are indicated with N·m (kg-m, ft-lb) symbols. Symbols indicate lubrication with oil and sealing points.

SERVICE PROCEDURE

NOTE: If an engine replacement is required, contact the Warranty Powertrain Claims Call Center at 1-800-973-9992 option 1 for Pre-Approval.

NOTE: During this Service Procedure you will be performing work from the top, front, and bottom of the engine. Support the vehicle on a hoist or other suitable support to allow access to the top, bottom, and front of the engine.

1. Write down the radio settings.

   Figure Description: A table is presented for recording radio presets (AM, FM1, FM2, SAT1, SAT2) and audio settings (Bass, Treble, Balance, Fade, Speed Sen. Vol.).

2. If equipped, write down the customer preferred settings for the Automatic Air Conditioning System.

   If needed, refer to the Electronic Service Manual (ESM), section HAC-Heater and Air Conditioning > System Settings.

3. Turn the ignition OFF.
4. Disconnect the negative battery cable.
5. Drain the engine oil.

   If needed, refer to the ESM, section MA - Maintenance, for engine oil draining information.

6. Remove the right front wheel.

   If needed, refer to the ESM, section WT- Road Wheels and Tires, for wheel removal information.

7. NOTE: Step 7 is for 2WD models only. For AWD models, skip to step 8 on page 7.

   2WD models only: Remove the rear torque rod and rear torque rod bracket, remove the heat insulator for the right front axle boot, and remove the bolts for the right front axle support bearing bracket as follows:
   1. Remove the rear torque rod. Torque rod is held on with 2 bolts (see Figure A1).

      Figure A1 Description: Diagram showing the rear torque rod and its bracket, with torque specifications indicated for bolts.

   2. Remove the rear torque rod bracket. Bracket is held on with 3 bolts (see Figure A1).

      NOTE: The bolts for the rear torque rod bracket are “one time use" bolts. Use new bolts for reassembly.

   3. Remove the plate shown in Figure A2. Plate is held on with 2 bolts.

      NOTE: This plate is a “one time use" part. Use a new plate for reassembly.

      Figure A2 Description: Image showing the plate attached to the right front axle with bolts.

   4. Remove the heat insulator. Insulator is held on with 3 bolts.

      Figure A3 Description: Diagram showing the heat insulator and support bearing bracket, indicating bolts to be removed.

   5. Remove the 3 bolts for the support bearing bracket.

      NOTE: The support bearing bracket will not be completely removed. It will stay loose on the axle during the procedure, as shown in Figure A4.

      Be careful not to pull the axle out of the transmission or oil will leak out.

      Figure A4 Description: Image showing the support bearing bracket loosely attached to the axle.

8. Remove only the front half of the right front fender protector. Remove the 2 bolts and 7 clips shown in Figure 1.

   Figure 1 Description: Diagram illustrating the front half of the fender protector with arrows pointing to the bolts and clips to be removed.

9. Position the front half of the fender protector behind the brake rotor as shown.

   Figure 2 Description: Image showing the vehicle's front wheel area with the fender protector positioned behind the brake rotor.

10. Remove the drive belt as follows:

    WARNING: Avoid placing a hand in a location where pinching may occur if the wrench accidentally comes off.

    1. Use a 14 mm off-set box wrench on the auto-tensioner pulley bolt.
    2. Pull / push on the wrench as if turning the bolt in a clockwise direction.
    3. While holding / pulling the wrench, remove the drive belt from the A/C compressor drive.

       Figure 3 Description: Image showing a hand using a wrench on the auto-tensioner pulley bolt to remove the drive belt.

    4. Carefully allow the tensioner to move to a relaxed position (carefully release your pulling force on the wrench).
    5. Completely remove the drive belt.
11. Set the engine timing mark to 0 degrees.
    1. Rotate the crankshaft to line up marks A and B shown in Figure 4. B mark has no paint. C marks are painted.

       Figure 4 Description: Diagram showing the crankshaft pulley with timing marks labeled A, B, and C. Mark B has no paint, while C marks are painted.

12. Loosen the crankshaft pulley bolt; 3 to 4 turns.

    NOTE: Bolt must stay in place for puller to push on the bolt in the next step.

    Figure 5 Description: Image showing a wrench loosening the crankshaft pulley bolt.

13. Remove the crankshaft pulley.

    Figure 6 Description: Image showing a puller tool being used to remove the crankshaft pulley.

14. Remove bolt # 19 from the front cover (timing chain cover).

    Figure 7 Description: Diagram of the front cover showing numbered bolt locations, with an arrow pointing to bolt #19 to be removed.

15. Install the Front Half of special tool J-51393 (see Figures 8, 9, and 10).
    • Protect the engine cradle paint from scratches by placing a shop cloth between the special tool and the engine cradle.
    • Attach with bolts/nuts in existing holes on the lower control arm.
    • One bolt goes in with the bolt head on top; and one with the bolt head on the bottom.
    • Bolts are included in the Hardware Kit for J-51393.

    Figure 8 Description: Image showing the front half of the special tool J-51393 being attached to the engine cradle using bolts and nuts.

    • Make sure the special tool is hooked onto the engine cradle as shown.

      Figure 9 Description: Image showing the hook of the special tool engaged with the engine cradle.

    • Bottom view of the lower control arm showing one bolt installed with the bolt head on top, and one with the bolt head on the bottom.

      Figure 10 Description: Image showing the underside of the lower control arm with bolts installed in both orientations (head up and head down).

16. Install the Rear Half of special tool J-51393 as follows (see Figures 11, 12, and 13):
    1. Hold the rear half of the special tool from under the engine as shown in Figure 11.

       Figure 11 Description: Image showing the rear half of the special tool positioned under the engine, with a support pin being installed.

    2. Install the support pin.
       • Support pin goes in the existing threaded hole in the front of the engine block.
       • Thread the pin all the way in by hand and then back-out 1 turn.
    3. Bolt the rear half of the special tool to the side of the engine as shown.
       • Bolts are included in the Hardware Kit for J-51393.

       NOTE: AWD model shown, 2WD model uses the same bolt position.

       Figure 12 Description: Image showing the rear half of the special tool bolted to the side of the engine.

       • When the rear half of the special tool is installed, the support pin should be touching the tool as shown.
       • The support pin should be touching on a flat side, not a corner.

         Figure 13 Description: Close-up image showing the support pin making contact with the rear half of the special tool.

17. Install the special tool lifting screw.

    Figure 14 Description: Image showing the lifting screw being installed into the engine support fixture.

18. Adjust the lifting screw just enough so the fixture (special tool J-51393) is supporting the weight of the engine.
19. AWD only: Remove the rear engine mounting bracket.
    1. Remove 2 bolts shown in Figure 15.
    2. Remove the bracket.

       Figure 15 Description: Image showing the rear engine mounting bracket and the bolts to be removed.

20. Lower the vehicle enough to work on the top of the engine.
21. Remove the bolt holding the engine ground wire shown in Figure 16.

    Figure 16 Description: Image showing the engine ground wire attached to the engine block with a bolt.

22. Remove the bolt holding the A/C low pressure line shown in Figure 17.

    Figure 17 Description: Image showing the A/C low pressure line secured with a bolt near the right headlamp assembly.

23. Remove the upper torque rod RH.
    1. Remove 2 bolts shown in Figure 18.
    2. Remove the upper torque rod RH.

       Figure 18 Description: Image showing the upper torque rod on the right-hand side of the engine, with bolts indicated for removal.

24. Remove the engine mounting insulator RH.
    1. Remove the 8 bolts shown in Figure 19.
    2. Remove the engine mounting insulator RH.

       NOTE: Raising the engine a small amount with the special tool lifting screw may help in removing the engine mounting insulator RH.

       Figure 19 Description: Image showing the engine mounting insulator on the right-hand side, with 8 bolts indicated for removal.

25. Disconnect the harness clips and electrical connectors for the intake and exhaust valve timing control solenoid valves.

    Figure 20 Description: Image showing the intake and exhaust valve timing control solenoids with harness clips and electrical connectors.

26. Remove the engine cover and disconnect the intercooler hose as shown in Figure 21.
    • Place a clean shop cloth in the hose to prevent entry of debris.

      Figure 21 Description: Image showing the intercooler hose disconnected from the engine cover, with a shop cloth inserted to prevent debris.

27. Raise the vehicle enough to adjust the special tool at the front of the engine.
28. Lower and remove the lifting screw (see Figure 22).
29. Install the pushing screw all the way (see Figure 22).

    Figure 22 Description: Image showing the engine support fixture with the pushing screw installed and the lifting screw removed.

30. Remove the drive belt auto tensioner as follows:
    1. Use special tool J-51338-2 (Fixed T-50 Torx Wrench) to loosen the auto tensioner bolt.

       Figure 23 Description: Diagram showing the drive belt auto tensioner and the bolt to be loosened.

    2. Use special tool J-51338-1 (Ratcheting T-50 Torx Wrench) to unscrew several threads of the auto tensioner bolt.
    3. With your fingers, unscrew the auto tensioner bolt all the way.
    4. Slightly twist and remove the auto tensioner.

       Figure 24 Description: Image showing the auto-tensioner bolt being unscrewed by hand.

31. Remove bolts from the lower part of the front cover. Remove the bolts below the line in Figure 25.

    NOTE: Bolt #19 should have been removed in step 14.

    Figure 25 Description: Diagram of the front cover showing numbered bolt locations, with a line indicating which bolts to remove from the lower section.

32. Back-out the special tool pushing screw.
33. Install the special tool lifting screw.
34. Adjust the lifting screw to raise the engine.
    • Raise the engine as much as possible without hitting the engine wall with the turbo charger.
    • When engine is raised as much as possible, the special tool will be near the top of the lifting screw threads.

      Figure 26 Description: Image showing the lifting screw adjusted to raise the engine, with the pushing screw backed out.

    IMPORTANT: Make sure the engine is raised as much as possible to create adequate space for front cover removal.

35. Lower the vehicle enough to work from the top of the engine.
36. Remove the bolt shown in Figure 27.

    Figure 27 Description: Image showing a bolt securing the alternator, which needs to be removed.

37. Remove bolts from the upper part of the front cover. Remove the bolts above the line shown in Figure 28.

    Figure 28 Description: Diagram of the front cover showing numbered bolt locations, with a line indicating which bolts to remove from the upper section.

38. Remove the front cover.
    • Use the pry points to carefully break the liquid gasket seal.
    • Carefully remove the cover.

      Figure 29 Description: Image showing the front cover with pry points indicated for removal.

39. Make sure the cam timing marks are in the position shown in Figure 30. If the cam timing marks are approximately 180 degrees from the position shown, do the following:
    1. Rotate the crankshaft 360 degrees. (This may require temporally installing the crankshaft pulley.)
    2. Line up the cam timing marks as shown in Figure 30.

       Figure 30 Description: Diagram showing the camshaft sprockets and timing chain with matching marks (B and C) aligned correctly. Part numbers and descriptions are listed: 1. Camshaft sprocket (EXH), 2. Camshaft sprocket (INT), 3. Timing chain. B and C are matching marks.

40. NOTE: In the next few steps you will be replacing the timing chain. Use the special tool lifting screw to raise or lower the engine as needed.

    Remove the O-ring seals shown in Figure 31.

    NOTE: These seals will not be reused. Use new ones for reassembly.

    Figure 31 Description: Image showing the engine area with O-ring seals indicated for removal.

41. Lock the timing chain tensioner plunger in the depressed position as follows (see Figures 32 and 33): The following steps need to be done at the same time to get the spring clip into the large grove at the top of the plunger:
    • Squeeze the ends of the spring clip together.
    • Move the spring clip toward the top of the plunger bore.
    • Push on the timing chain guide to depress the plunger.

      Figure 32 Description: Close-up image showing the timing chain tensioner plunger being depressed, with labels for the spring clip, plunger bore, and large groove.

      Figure 33 Description: Image showing the tensioner plunger locked in the depressed position, with the spring clip secured. A note highlights that the spring clip has been colored white for visibility.

    IMPORTANT: Replace the tensioner assembly only if the plunger comes out of the tensioner body.

42. Remove the timing chain guides.
    1. First, carefully remove the slack guide.
       • The slack guide is held on with 1 bolt.
       • When the slack guide is removed, the camshafts may suddenly move a few degrees.

       CAUTION: Use only hand tools on the slack guide bolt. Use a “top quality” 6 point 10 mm socket. Do not use power tools.

       Figure 34 Description: Diagram showing the timing chain, slack guide, tension guide, and their respective bolts.

    2. Second, remove the tension guide.
       • The tension guide is held on with 2 bolts.
43. Remove the timing chain.
44. Remove the crankshaft sprocket and oil pump drive chain.
    1. Make sure the marks (yellow and blue) on the chain are distinguished. If needed, use more color before removing.
    2. Hold the oil pump drive chain tensioner out of the way.
    3. Remove (slide off) the crankshaft sprocket and the chain.

       NOTE: Do not remove the pump chain tensioner.

       Figure 35 Description: Image showing the crankshaft sprocket and oil pump drive chain, with the pump chain tensioner indicated.

45. Thoroughly clean all of the old liquid gasket (silicone) material off of the mating surfaces:
    • Front of the engine
    • Front cover
46. Install the new crankshaft sprocket.

    Figure 36 Description: Diagram showing the oil pump drive chain, crankshaft sprocket, and oil pump sprocket with alignment marks.

47. Reinstall (reuse) the old oil pump drive chain.
    • Make sure the colored chain links align with the marks on the sprockets.
48. Install the new timing chain.
    • You may need to slightly move the camshaft sprockets to align the matching marks with the colored chain links.

      Figure 37 Description: Diagram showing the timing chain installed on the camshaft sprockets and crankshaft sprocket, with alignment marks (A, B, C, D, E) indicated.

49. Install the new timing chain guides.
    • The slack guide is held on with 1 bolt.
    • The tension guide is held on with 2 bolts.
    • Torque all 3 guide bolts to: 25 N•m (2.6 kg-m, 18 ft-lb)

    Figure 38 Description: Diagram showing the timing chain, slack guide, and tension guide installed.

50. Release the timing chain tensioner plunger as follows (see Figure 39):
    1. Push on the slack guide to release pressure on the spring clip.
    2. Squeeze the ends of the spring clip together.
    3. Slowly release the slack guide allowing the plunger to push the guide; putting tension on the timing chain.

       Figure 39 Description: Image showing the process of releasing the timing chain tensioner plunger, with labels for squeezing the spring clip and pushing the slack guide.

51. Install new O-ring seals on the front of the engine.

    Figure 40 Description: Image showing the front of the engine with new O-ring seals being installed.

52. Cut about ¼ inch off of the timing mark on the front cover.
53. Remove the front oil seal from the front cover.

    Figure 41 Description: Image showing the front cover with the front oil seal and a timing mark, indicating where to cut.

54. Install 6 new ring seals for the variable camshaft oil supply.
    • Apply a small amount of engine oil to the new seals.

      Figure 42 Description: Image showing new seals being installed on the variable camshaft oil supply components.

55. Make sure the front cover is clean.

    IMPORTANT: All oil residue must be cleaned from the sealing surface to ensure a "leak free" seal.

56. Apply Liquid Gasket (continuous bead) to the front cover mating surface as shown.
    • Use Liquid Gasket listed in the Parts Information.

    Figure 43 Description: Diagram of the front cover and engine front showing the application area for liquid gasket, with dimensions provided.

57. With the special tool lifting screw; make sure the engine is raised as much as possible without hitting the turbo charger on the engine wall.
58. Carefully install the front cover.
    • Do not scrape or smear the sealant. If the sealant is scraped or smeared, place the cover back on the bench, remove the sealant and then re-apply.

    NOTE: The vacuum supply line for the brake booster, just above the front of the engine, may interfere with installing of the front cover. If needed, remove the brake booster vacuum supply line.

    Figure 44 Description: Image showing the vacuum supply line for the brake booster near the front of the engine.

59. CAUTION: Before installing the bolts for the front cover:

    • Clean excess silicone out of bolt holes 1, 3, 5, 7, 10, 15, 19, 20 (see Figure 45a).
    • Also clean excess silicone out of the hole for the belt tensioner pulley bolt hole (see Figure 45a).
    • Use a small flat blade screwdriver or other suitable tool to clean excess silicone from the bolt holes.

      Figure 45 Description: Image showing a hand cleaning excess silicone from a bolt hole with a screwdriver.

    Install the front cover bolts shown in Figure 45a.
    • Tighten the bolts in the order shown.
    • Refer to the table below for torque specifications.

    NOTE: Bolt #19 will need to be installed and tightened after the special tool is removed.

    Figure 45a Description: Diagram of the front cover showing numbered bolt locations and the order of tightening, including the tensioner pulley bolt hole. A table lists bolt numbers, head/hex size, and torque specifications.

60. Connect the harness clips and connectors for the intake and exhaust valve timing control solenoids.

    Figure 46 Description: Image showing the intake and exhaust valve timing control solenoids with harness clips and electrical connectors.

61. Raise the vehicle enough to adjust the special tool at the front of the engine.
62. Lower and remove the lifting screw (see Figure 47).
63. Install the pushing screw all the way (see Figure 47).

    Figure 47 Description: Image showing the engine support fixture with the pushing screw installed and the lifting screw removed.

64. Install a new front oil seal in the front cover.
    • Use a correct size seal installation tool.

      Figure 48 Description: Image showing a new front oil seal being installed into the front cover.

65. Reinstall the crankshaft pulley.
    • Apply a small amount of oil to the bolt threads and bolt seat surface.
    • Torque bolt to 29.4 N•m (3.0 kg-m, 22 ft-lb), and then tighten bolt another 60 degrees.
    Explanation of Figure 49:
    • The crankshaft pulley bolt flange (1) has 6 marks (A) that are 60 degrees apart.
    • Make a mark (B) on the crankshaft pulley (2) next to one of the A marks on the bolt flange.
    • Tighten the bolt until the next A mark on the bolt aligns with the B mark you made on the pulley (60 degrees).

      Figure 49 Description: Diagram illustrating the crankshaft pulley and bolt, showing alignment marks (A) on the flange and a mark (B) on the pulley for tightening.

66. Rotate the engine clockwise one full turn. Confirm the engine rotates smoothly.
67. Reinstall the drive belt auto tensioner as follows:
    1. Position the auto tensioner in place.

       Figure 50 Description: Diagram showing the drive belt auto tensioner being positioned.

    2. With your fingers; install the auto tensioner bolt as far as possible.

       Figure 51 Description: Image showing the auto tensioner bolt being threaded in by hand.

    3. Use special tool J-51338-1 (ratcheting wrench) to install the auto tensioner bolt all the way.
    4. Use special tool J-51338-2 (fixed wrench) to torque the auto tensioner bolt.
       • Torque to: 40 N•m (4.1 kg-m, 30 ft-lb)

         Figure 52 Description: Image showing the auto tensioner bolt being torqued using the special tool.

68. Reinstall the drive belt in reverse order.

    If needed, refer to step 10.

69. Back out the special tool pushing screw.
70. Install the special tool lifting screw.
71. Adjust the lifting screw to raise the engine.
    • Raise the engine to about its normal assembled position.

      Figure 53 Description: Image showing the lifting screw adjusted to raise the engine to its normal position, with the pushing screw backed out.

72. Install the engine mounting insulator RH.
    • Raise or lower the engine as needed to align and install the 8 bolts shown in Figure 54.
    • Torque bolts 1 – 3 to: 65 N•m (6.6 kg-m, 48 ft-lb)
    • Torque bolts 4 – 8 to: 45 N•m (4.6 kg-m, 33 ft-lb)

      Figure 54 Description: Image showing the engine mounting insulator on the right-hand side with 8 bolts indicated for installation and torque specifications.

73. Install the upper torque rod RH.
    • Torque both bolts to: 120 N•m (12 kg-m, 89 ft-lb)

      Figure 55 Description: Image showing the upper torque rod on the right-hand side with bolts indicated for torqueing.

74. Reinstall the bolt shown in Figure 56.

    Figure 56 Description: Image showing the bolt securing the alternator being reinstalled.

75. Reconnect the intercooler hose.

    IMPORTANT: Before installation, be sure to remove the shop cloth, installed in step 26, from the intercooler hose.

76. Reinstall the engine cover.
77. Remove the special tool J-51393 (front and rear halves).
78. Install / torque front cover bolt #19.
    • If need, refer to step 59.
    • Torque bolt to 25.5 N•m (2.6 kg-m, 19 ft-lb).
79. Reattach the front half of the fender protector.
    • Install the 2 bolts and 7 clips shown in Figure 57.

      Figure 57 Description: Diagram illustrating the front half of the fender protector with bolts and clips to be installed.

80. For AWD only: Reinstall the rear engine mounting bracket – torque bolts to: 80 N•m (8.2 kg-m, 59 ft-lb).

    If needed, refer to step 19.

81. 2WD models only: Reinstall the rear torque rod and rear torque rod bracket, heat insulator for the right front axle boot, and the bolts for the right front axle support bearing bracket:

    Refer to step 7, and reinstall these items in reverse order.

82. Reinstall the right front wheel.
    • Torque lug nuts to 108 N•m (11 kg-m, 80 ft-lb).
83. Fill the engine oil – without new oil filter - 4 ½ quarts.

    If needed; refer to the ESM, section MA-Maintenance, for engine oil refill information.

84. Reconnect the negative battery cable.
85. If equipped; Reset the customer preferred setting for the Automatic Air Conditioning System.

    If needed, refer to the ESM, section HAC-Heater and Air Conditioning - System Settings.

86. Reset the clock and the audio settings.
87. Reinitialize and check the Anti-Pinch Function for all Auto-UP power windows:

    Reinitialize:

    1. Turn the ignition ON.
    2. Operate the power window switch to fully open the window (glass all the way down).
    3. Hold the window switch UP until the glass stops at the fully closed position, and then continue holding the switch UP for 2 seconds or more.
    4. Check that AUTO-UP function operates normally.

    Check Anti-Pinch Function

    1. Fully open the door window (glass all the way down).
    2. Hold a piece of wood near the fully closed position.
    3. Close the door window glass using the AUTO-UP switch. Allow the window glass to hit the wood.
    4. Check the following conditions:
       • Check that the glass lowers for approximately 150 mm (5.9 in), without pinching the wood, and stops.
       • Check that the glass does not rise when operating the power window main switch, while the widow is lowering after hitting the wood.

    CAUTION: Do not check anti-pinch function with hands or other body parts because they may be pinched.

88. Start the engine and let it run until it reaches operating temperature.
    • Check for any engine oil leaks.
    • Make sure the engine is operating correctly.
89. Check the engine oil level.
    1. Turn the ignition OFF.
    2. Wait 10 minutes.
    3. Check the engine oil level with the dip stick – adjust the level as needed.

PARTS INFORMATION

(1) Order this item through the Nissan Maintenance Advantage program: Phone: 877-NIS-NMA1 (877-647-6621). Website order via link on dealer portal www.NNAnet.com and click on the "Maintenance Advantage" link

CLAIMS INFORMATION

NOTE: For engine replacements, contact the Warranty Powertrain Claims Call Center at 1-800-973-9992 option 1 for Pre-Approval.

OWNER LETTER

Dear Juke Owner:

Nissan is committed to providing the highest levels of product safety, quality and customer satisfaction. With that in mind, we want to bring to your attention important information regarding a voluntary service campaign being conducted by Nissan between now and October 30, 2015 to replace the engine timing chain on your vehicle.

REASON FOR SERVICE CAMPAIGN

In some of the affected vehicles, the timing chain may deteriorate over time and distort. If this occurs, you will hear abnormal noises from your engine, which may sound like a rattle or ticking. If the abnormal engine noise is ignored, over time the chain could break.

WHAT NISSAN WILL DO

To assure your continued satisfaction and confidence in your vehicle, Nissan is offering to replace the timing chain at an authorized Nissan dealer at no charge to you for parts or labor. This offer is valid through October 30, 2015, and you must present your vehicle prior to that date for this campaign to apply. The service could take as much as 4 hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

WHAT YOU SHOULD DO

Nissan encourages you to contact your Nissan dealer at your earliest convenience in order to arrange an appointment.

To minimize any inconvenience to you, it is important that you have an appointment before bringing your vehicle to the Nissan dealer for service. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Nissan dealer.

If you have paid to have your timing chain replaced prior to this letter, you may be eligible for reimbursement of the related expense. If you have additional questions you may contact the National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-647-7261).

Note: This service campaign is being conducted for customer satisfaction purposes and is scheduled to conclude on October 30, 2015. Vehicles presented for repair after October 30, 2015, will not be covered by this service campaign and any repair will be performed at customer expense if the vehicle's warranty has expired. Nissan urges you to visit an authorized Nissan dealership and have this campaign performed before its conclusion.

Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan vehicle.