Zinus Newport Daybed with Trundle

Return Policy

ZINUS is confident you will love your Newport Daybed With Trundle. If you wish to return the product, please contact Zinus Customer Service directly before returning it to the retailer. Our Customer Service team can address most concerns and answer questions about your new product. You can reach us by emailing customerservice@zinusinc.com or by submitting a request at https://support.zinus.com. The item must be returned in good condition, in its original packaging, with all original proof of purchase, parts, and accessories, within the retailer's specified return timeframe.

5-Year Limited Warranty Statement For Manufacturing Defects

Please read this Limited Warranty carefully. To maintain your warranty, you must comply with the conditions stated herein. This warranty covers manufacturing defects only and does not cover damages resulting from misuse.

1. Register your product at www.zinus.com/resources/register to receive up-to-date warranty and product information.
2. Your new product comes with a 5-year warranty against manufacturing defects, starting from the date of purchase. No warranty will be honored without the original sales receipt. The manufacturer's warranty and financial responsibility apply only to the product itself and do not extend to any mattress placed on the product.
3. Manufacturing defects include situations where the product has broken under normal use and no longer provides proper support for your mattress. Proper support is defined as a smooth, flat, rigid surface. If you encounter a manufacturing defect, stop using the product immediately and contact customer service. It is normal for some short metal welds to become loose during transit or normal use. A manufacturing defect for these welds is considered to be 5 or more loose welds at the time of purchase. The manufacturer is not responsible for improper assembly by the consumer.
4. This warranty applies only when the product has been properly used by consumers who purchased it from authorized dealers as a new product. Proper use means using the product on a level surface where all legs touch the floor with equal weight distribution. Proper use also means the product was not abused by the consumer, as defined by the manufacturer. This warranty does not obligate the manufacturer to replace other parts.
5. If the product fails due to manufacturing defects, the manufacturer will repair or replace it at its discretion. Zinus reserves the right to substitute comparable materials or models and does not guarantee that the replacement part will match the existing piece or product.
6. If the product requires inspection by the manufacturer to determine a warranty claim, the consumer bears the transportation or removal costs.

Assembly Instructions

Note: Numbers must match for secure assembly.

Components:

• A: 2 pieces
• B: 2 pieces
• C: 2 pieces
• D: 2 pieces
• E: 2 pieces
• F: 1 piece
• G: Middle Bar
• H: 18 pieces
• I: 2 pieces
• J: 2 pieces
• K: 2 pieces
• L: 20 pieces
• M: 4 pieces
• N: 1 piece (Stoppable Wheel)
• S: 8 pieces

Step 1: Attach component B (x2) to component A using component L (x2).

Step 2: Attach component C (x2) to component A using component L (x2).

Step 3: Attach component C (x2) to component D using component L (x2).

Step 4: Attach component B (x2) to component D using component L (x2).

Step 5: Attach component E (x2) to component A using component L (x2).

Step 6: Attach component E (x2) to component A using component L (x2).

Step 7: Attach component F (x2) to component A using component L (x2).

Step 8: Attach component F (x2) to component A using component L (x2).

Step 9: Attach component E (x2) to component I using component S (x2).

Step 10: Attach component E (x2) to component I using component S (x2).

Step 11: Insert Middle Bar (G) into component E (x2) and secure with component M (x2).

Step 12: Place component H (x10) onto the frame. Peel off the upper strip of non-slip tape to keep your mattress in place.

Step 13: Attach component J (x2) to component I (x2) using component S (x2).

Step 14: Attach component J (x2) to component I (x2) using component S (x2).

Step 15: Attach component J (x2) to component I (x2) using component S (x2).

Step 16: Attach component K (x2) to the frame.

Step 17: Attach component N (x2) to the frame.

Step 18: Attach Middle Bar (G) (x2) to component B (x2) and C (x2) using component M (x2).

Step 19: Place component H (x8) onto the frame. Ensure non-slip tape is positioned correctly.

Step 20: Position the assembled frame with the non-slip tape slots facing upwards.

Step 21: The Newport Daybed with Trundle is now assembled.